Metrologic Voyager MS9500 Series manual

METROLOGIC INSTRUMENTS, INC. MS9500 Voyager ® Series Single-Line Hand Held Laser Scanner Installation and User's Guide[...]

Copyright © 2008 by Metrologic Instruments, Inc. All rights reserved. No part of this work may be reproduced, transmitted, or stored in any for m or by any means without prior written consent, except by reviewer, who may quote brief passages in a review, or provided for in the Cop yright Act of 1976. Trademarks Metrologic is a registered trademark[...]

ii T ABLE OF C ONTENTS Introduction Product Overview ............................................................................................. 1 Scanner and Accessori es ................................................................................. 2 Scanner Comp onents ........................................................................[...]

ii T ABLE OF C ONTENTS IR Activati on Rang e ............................................................................................ 25 Applications an d Protoc ols ................................................................................. 26 Troubleshootin g Guid e .......................................................................[...]

1 I NTRODUCTION Product Overvie w Metrologic's MS9500 Voyager ® series of hand-held (single-line) l aser scanners offers the user an aggressive solution for sca nning all standard 1D bar codes including GS1 DataBar™ (RS S) bar codes. The MS9500 series is equipp ed with both in-stand and out-of-stand operation e nabling hand-hel d or fixed p[...]

2 I NTRODUCTION Scanner and Accessories B ASI C K IT Part # Description MS9520 or MS9540 Voyager Bar Code Scanner or Voyager CG Bar Code Scanner with CodeGate 00-02544 MetroSelect Single-Line Confi guration Guide* 00-02410 MS9500 Voyager Seri es Single-Line Hand Held Laser Scanner Installation and User’ s Guide* * Available for download on the Me[...]

3 I NTRODUCTION Scanner and Accessories O PTIONAL A CCESSORIES Part # Description 53-53213 x -N-3 USB Full Speed Cable Locki ng Plus-Power™ Type A, Black, Coiled Cord with Long Strain Rel ief 53-53214 x -N-3 USB Full Speed Cable Locki ng Plus-Power™ Type A, Black, Coiled Cord with Lo ng Strain Relief, Extended Length Not for use with Low Speed [...]

4 I NTRODUCTION Scanner Components No. Item Description 1 Green LED ♦ See Visual Indicators on page 18 2 Red LED ♦ See Visual Indicators on page 18 3 Yellow LED ♦♦ See Visual Indicators on page 18 4 Button ♦♦ See How to use CodeGate on page 12 5 Red Window Laser Aperture 6 Speaker See Audible Indica tors on page 17 7 Cable Release Pin-H[...]

5 I NTRODUCTION Disconnecting the Po werLink Cable Before removing the cable from the scanner, Metrologic recommends that the power on the host system is off and the power supply has been disco nnected from the PowerLink cable. Figure 2. 1. Locate the small ‘pin-hole’ o n the t op of the unit near the bottom of the Voyager logo. 2. Bend an ordi[...]

6 I NTRODUCTION Labels Every scanner has labels and mold ed text located on the undersi de of the unit. The labels and text contain im portant information such as the unit’s d ate of manufacture, serial number, CE and cautio n information. F igure 5 provides examples of the labels and the molded text. Figure 5 . Molded Text and Label Examples Cau[...]

7 I NSTALLING THE S CANNER TO THE H OST S YSTEM RS232, Laser Emulation, and Light Pen Emulation 1. Turn off the host system. 2. Connect the 10-pin RJ45 male connector into the jack on the scanner. There will be an au dible click when the connector lock engages. If the scanner is receiving power from the host system, skip to step #5. 3. Connect the [...]

8 I NSTALLING THE S CANNER TO THE H OST S YSTEM RS485  1. Turn off the host system. 2. Plug the male 10-pin RJ45 end of the MVC cable into the 10-pin socket on the scanner. You will hear a ‘click’ when the connection is made. 3. Connect the other end of the MVC cable to the host device. 4. Turn on the host system. Plugging the scanner into a[...]

9 I NSTALLING THE S CANNER TO THE H OST S YSTEM Keyboard Wedge 1. Turn off the host system. 2. Connect the 10-pin RJ45 male connector into the jack on the scanner. You will hear a ‘click’ when the connection is made. If the scanner is receiving power from the host system, skip to step #5. 3. Connect the L-shaped plug of the power supply into th[...]

10 I NSTALLING THE S CANNER TO THE H OST S YSTEM Stand-Alone Key board 1. Turn off the host system. 2. Connect the 10-pin RJ45 male connector into the jack on the scanner. You will hear a ‘click’ when the connection is made. If the scanner is receiving power from the host system, skip to step #5. 3. Connect the L-shaped plug of the power supply[...]

11 Figure 10. I NSTALLING THE S CANNER TO THE H OST S YSTEM Integrated USB: Full Speed (-40) Low Speed (-38) 1. Turn off the host system. 2. Connect the 10-pin RJ45 male connector of the USB cable into the jack on the scanner. You will hear a ‘click’ when the connection is made. 3. Connect the other end of the USB cable to the host USB port. 4.[...]

12 T HE MS9540 V OYAGER CG ® S ERIES How to Use CodeGate and the Man ual Activation Mode C ODE G ATE ® M ANUAL A CTIVATION M ODE * * This feature is not a default setting. Refer to the MetroSelect Configuration Guide for instructions on enabling the Manual Activation Mode. Figure 11. Figure 12. Three Modes of Operati on Auto Trigger, In-Stand •[...]

13 S TAND K ITS Types Free Standing Kit #46-46128 ( Figure 13 ) Kit Contains: a. Stand ........................................................... Qty. 1 b. Apron ........................................................... Qty. 1 c. Screw, M3 x 6 mm ...................................... Qty. 2 d. Washer, #5 x .5 OD.................................[...]

14 S TAND K ITS Assembly There are two options for assembling the stand. The first option is a self- supporting stand that can be moved freely a bout on the countertop. The secon d option is used if the stand will be bo lt ed or hard-mounted to the countertop. Stand Option 1: Self-Supported Stand Kit #46-46128 Step 1 Slide the apron over the stand.[...]

15 S TAND K ITS Assembly Stand Option 2: Hard-Mount Kits #46-46128 and #46-46351 Step 3 Screw the stand anchor onto the base assembly until it sits flush. Step 4 Remove the logo plate on the stand b y gently using an exacto knife to releas e the plate hook. Step 5 Position the stand over the base assembly. Step 6 Secure the stand to the base assemb[...]

16 S TAND K ITS Assembly Wall Mount, Option 1: For Kit #46-46508 Step 1 Drill two #39 pilot holes 3. 00 ″ apart. Step 2 Attach the Wall Mount Hanger to the wall with the two #8 wood screws provided. Wall Mount, Option 2: Kit #46-46508 Step 1 Attach the Wall Mount Base to the Wall Mount Hanger with the two 4.8 x 13 mm self-tapping scre ws. Step 2 [...]

17 I NDICATORS Audible When the Voyager is in operation, it provides audi ble feedback. These sounds indicate the status of the scanner . Eight settings are avail able for the tone of the beep (normal, 6 alternate tones and no t one ). To change the beeper tone, refer to the MetroSelect Single-Line Configuration Guide or MetroSet2’s help file s. [...]

18 I NDICATORS Visual Figure 29. LED Configuration The MS9540 has three LED indic ators located on the head of the scanner . The MS9520 has two LED ind icators loca ted on the head of the scann er. When the scanner is in operat ion, the flas hing, or stationary activit y of the LEDs indicates the status of the scanner and the c urrent scan. All LED[...]

19 I NDICATORS Failure Modes Razzberry Tone – On Star t-Up This indicates the scanner has experi enced a flipper/motor failure. Return the unit for repair to an authorized ser vice center. Continuous Razzbe rry Tone with all LEDs Off If, upon power, the scanner emits a c ontinuous razzberry tone, then the scanner has an experienced an electronic [...]

20 C ONFIGURATION M ODES The MS9500 Voyag er has three modes of configuration. • Bar Codes Voyager or Voyager CG can be configured by scanning the bar codes located in the MetroSelect ® Single-Line Conf iguration Guide ( MLPN 00-02544). This manual can be do wnloaded for FREE at www.metrologic.com. • MetroSet ® 2 This user-friendly Windo ws-b[...]

21 C ONFIGURATION M ODES 4. During configur ation, the motor and laser turn off. YOU CANNOT SCAN A BAR CODE WHILE IN SERIAL CONFIGURATION MODE. 5. There is a 20 second window bet ween commands. If a 20 second timeout occurs, the scanner will send a [nak] and you must start over. 6. To enter serial configuratio n mode, sen d the following command [s[...]

22 C ONFIGURATION M ODES EXAMPLE #3 : The following example sho ws the events that occur when an invalid bar co de is sent. This sample will load the factory default settings and then set the baud rate to 19200. FEATURE HOST COMM AND ASCII REPRESENTATION SCANNER RESPONSE Enter Configuration Mode [stx]999999[et x] 02h 39h 39h 39h 39h 39h 39h 03h [ac[...]

23 U PGRADING THE F IRMWARE The Voyager series is part of Metrologic's line of scanners with flash upgr adeable firmware. The upgrade process requir es a new firmware file supplied to the customer by a customer service representative  and Metrologic's MetroSet 2 software  . A personal computer running Windo ws 95 or greater with [...]

24 D EPTH OF F IELD M INIMUM B AR C ODE E LEMENT W IDTH A B C D E F G H J K mm .13 .15 - - .19 - .25 .33 .53 - mils 5.2 5.7 - - 7.5 - 10 13 21 - Figure 30. Depth of Field[...]

25 IR A CTIVATION R ANGE The scanner's laser will turn off if the scanner has been idle. When the scanner's IR detects movement in the activation area ( see figur e below ), the laser will automatically turn on, prepar ing the sca nner for bar code recogn ition, decoding, and transmission. The default laser/ scan mode for the MS9500 serie[...]

26 A PPLICATIONS AND P ROTOCOLS The model number on each scann er includes the scanner number a nd factory default communication protoc ol. Scanner Version Identifi er Communication Protoc ol(s) 00 Laser Emulation and RS232 Transmit/Receive 11 RS485  , RS232 - TXD, RXD, RTS, CTS 14 RS232 - TXD, RXD, RTS, CTS, DTR, DS R 38 Low Speed USB, Serial E[...]

27 T ROUBLESHOOTING G UIDE The following guide is for reference purposes only. Contact a Metrologic representative at 1-800-ID-Me tro or 1- 800-436-3876 to pres erve the limited warranty terms. Symptoms Possible Causes Solution All Interfaces No power is being supplied to the unit. Check the transformer, the outlet and power strip. Make sure the ca[...]

28 T ROUBLESHOOTING G UIDE Symptoms Possible Causes Solution The unit powers up, but does not scan and/or beep. The bar code being scanned does not satisfy the configured criteria for character length lock or minimum length. Verify that the bar code being scanned falls into the configured criteria. The scanner defaults to a minimum of 3 character b[...]

29 T ROUBLESHOOTING G UIDE Symptoms Possible Causes Solution The following four items are relevant for a Keyboard Wedge interface only. The unit scans but the data is not correct. The unit’s configuration is not correct. Make sure that the proper PC type AT, PS2 or XT is selected. Verify the correct country code and data format is selected. Adjus[...]

30 RS232 D EMONSTRATION P ROGRAM If an RS232 scanner is not communicating with an IBM compatible PC, key in the following BASIC program to test that the communication port and scanner are work ing. This program is for demonstration purp oses only. It is only intended to prove that cabling is correct, the COM port is working, and the scanner is work[...]

31 D ESIGN S PECIFICATIONS MS9500 Series Specifications O PERATIONAL Light Source Visible Laser Diode 650 nm Laser Power: Less than 1 mW (peak) Depth of Scan Field: 0 mm - 203 mm (0" - 8") for 0.330 mm (13 mil) bar code at default settings Scan Speed: 72 scan lines per second Scan Pattern: Single scan line Minimum Bar Width: 0.127 mm (5.0[...]

32 D ESIGN S PECIFICATIONS MS9500 Series Specifications M ECHANICAL Length: 198 mm (7.8") Width: Handle - 45 mm (1.8"), Head - 78 mm (3.1") Depth: 40 mm (1.6") Weight: 149 g (5.25 oz) E LECTRICAL Input Voltage: 5VDC ± 0.25V Operating = 0.825 W typical Power: Standby = 0.600 W typical Operating = 165 mA @ 5VDC typical Current: S[...]

33 D EFAULT S ETTINGS Many functions of the scanner can be configu red or enabled/disa bled. The scanner is shipped from the factor y c onfigured to a set of default conditions. All default parameters of t he scanner have a n asterisk ( * ) marked in the default column. If an asterisk is not in the default column then the default setting is off or [...]

34 D EFAULT S ETTINGS Parameter Default RS232 Light Pen RS485 KBW USB Laser Emula tion Mod 43 Check on Code 39       MSI-Plessy 10/10 Check Digit       MSI- Pless y Mod 10 Check Digit *       Paraf Support ITF       ITF Symbol Lengths Variable       Minimum Sy[...]

35 D EFAULT S ETTINGS Parameter Default RS232 Light Pen RS485 KBW USB Laser Emula tion Same symbol rescan timeout: 750 msecs       Same symbol rescan timeout: 875 msecs *       Same symbol rescan timeout: 1000 msecs       No Same sy mbol timeout       Infinite Same symbol timeo[...]

36 D EFAULT S ETTINGS Parameter Default RS232 Light Pen RS485 KBW USB Laser Emulation Transmit Sanyo ID Characters   Nixdorf ID   LRC Enabled   UPC Prefix   UPC Suffix   Carriage Return *   Line Feed-Disabled by default in KBW *   Tab Prefix   Tab Suffix   “DE” Disable Command  “FL” L[...]

37 D EFAULT S ETTINGS Parameter Default RS232 Light Pen RS485 KBW USB Laser Emulation 100 msec to Find Supplement Configurable in 100 mse c step s (max 800 msec) *       Coupon Code 128  as code 39    as code 39 † Configurable Code Lengths 7 avail       † Code Selects w ith configurable Code Lengt[...]

38 1 10 S CANNER AND C ABLE T ERMINATIONS Scanner Pinout Connections MS95 x 0-41 RS232 and Light Pen Emulation Pin Function 1 Ground 2 RS232 Transmit Output 3 RS232 Receive Input 4 RTS Output 5 CTS Input 6 DTR Input/LTPN Source 7 Reserved 8 LTPN Data 9 +5VDC The MS9520 and MS9540 scanner interfaces terminate to a 10-pin modular jack. The serial # l[...]

39 S CANNER AND C ABLE T ERMINATIONS Scanner Pinout Connections MS95 x 0-00 Laser Emulation Pin Function 1 Ground 2 RS232 Transmit Output 3 RS232 Receive Input 4 Flip Sense/Start of Scan Output 5 Proximity Detect/Trigger Emulation O utput 6 Scan/Laser Enable Input 7 Reserved 8 Data Out 9 +5VDC 10 Shield Ground MS95 x 0-14 RS232 MS95 x 0-40 Full Spe[...]

40 S CANNER AND C ABLE T ERMINATIONS Cable Connector Configuration (Host End) RS232 PowerLink Cable MLPN 53-53000 x -3 Pin Function 1 Shield Ground 2 RS232 Transmit Output 3 RS232 Receive Input 4 DTR Input/Light Pen Source 5 Signal Ground 6 Light Pen Data (DSR Out for -14 interfaces) 7 CTS Input 8 RTS Output 9 +5VDC 9-Pin Female, D-Type USB Cables [...]

41 S CANNER AND C ABLE T ERMINATIONS Cable Connector Configuration (Host End) Keyboard Wedge Po werLink Cable MLPN 53-53002 x -3 Pin Function 1 Keyboard Clock 2 Keyboard Data 3 No Connect 4 Power Ground 5 +5 Volts DC 5-Pin DIN, Female Pin Function 1 PC Data 2 No Connect 3 Power Ground 4 +5 Volts DC 5 PC Clock 6 No Connect 6-Pin DIN, Male Metrologic[...]

42 L IMITED W ARRANTY The MS9500 Voyager and Voy ager CG series scanners are manufactured by Metrologic at its Suzhou China facility. The MS9500 Voyager and Voyager CG series scanners have a fiv e (5) year limited warranty from the date of manufacture . Metrologic w arrants and represents th at all MS9500 Voyager and Voyager CG series scanne rs are[...]

43 R EGULATORY C OMPLIANCE Safety ITE Equipment IEC 60950-1, EN 60950-1 Laser Laser Class 1: IEC 60825-1:1993+A1+A2, EN 60825-1:1994+A1+A2 Caution Use of controls or adj ustments or performan ce of procedures other than tho se specified herein may result in hazar dous laser light ex posure. U nder no circumst ances shoul d the customer attempt to s[...]

44 R EGULATORY C OMPLIANCE EMC Emissions FCC Part 15, ICES-003, CISPR 22, EN 55022 Immunity CISPR 24, EN 55024 Changes or modifications not expressly approved by the party respo nsible for compliance could void the user’s authority to operate the equipment. Class A Devices The follo wing is applicabl e when the scann er cable is g reater in lengt[...]

45 R EGULATORY C OMPLIANCE EMC Changes or modifications not expressly approved by the party respo nsible for compliance could void the user’s authority to operate the equipment. Class B Devices The following is applicable w hen the scanner cable is les s than 3 meters (9.8 feet) in length w hen full y extended: Les instructions ci-de ssous s’ap[...]

46 P ATENTS This METROLOGIC product may be covere d by, but not limited to, one or more of the following US Patents: US Patent No. 5,081,342; 5,260,55 3; 5,340,971; 5,340, 973 ; 5,424,525; 5,468,951; 5,484,992; 5, 525, 789; 5,528,024; 5,591,95 3; 5,616,9 08; 5,627,359; 5,661,292; 5,777,315; 5, 789,730; 5,7 89,731; 5,811,78 0; 5,825,0 12; 5,828,048;[...]

47 I NDEX A AC .................................. see power accessories ............................... 2, 3 adapter .......................................... 2 C cable .............................. 2–3, 27–29 adapter ...................................... 2 communication ... 1, 2–3, 5, 7–11, 29, 33, 38–41 disconnec t ..................[...]

48 I NDEX P parameter .............................. 33–37 pin assi gnments .............. see cable power ...................... 2, 7–11, 27, 32 PowerLink...................41, see cable protocols ..................... see interface R razzberry tone ............. see indicator Red LED ...................... see indicator regulatory compliance [...]

49[...]

[...]

April 2008 Printed in China 00 - 024 10 K[...]

January 2008, Version 03 Printed in the USA 00 - 024 10 J[...]