Sprint SP-809 manual

OWNER’S MANUAL Digit al Phone Answering Syst em Cat. No. 43-5809 SP-809 43-5 80 9.fm Page 1 Wedne sda y, Augu st 1 8, 199 9 1:43 PM[...]

2 This symb ol is inte nd ed to al ert you to th e p rese nc e of un insu la ted dange r ous vo lt age w ith in the prod uc t’s en cl osu re tha t mi ght be of suff icie nt magn itud e to c onstit ute a ris k of el ect ric sho ck. Do n ot op en the pr o duct ’ s case. This sy mbo l i s i nte nd ed to in for m y ou t ha t i mpo rta nt op erat in[...]

3 n Features Your Sprint S P-809 Digital Phone A nswering Syste m offers the lat- est ad vances in answeri ng mac hine a nd cordles s pho ne technol o- gy. Its cordless operation lets you han dle calls just about anywhere in your hom e or office. The telephon e answering de vic e (T AD) stores all messages on a comput er chip. This gives you advanc[...]

4 Prio rity Ca llin g Code — le ts select c allers alert you of a priority call. 25 C han nels — auto matically s elects a clear channel whe n you make or ans wer a call. You can also manually chang e channels during a call. 2 0-N um b e r Memo ry Dia ling — l ets you st ore 20 num bers in mem ory for easy dialing. Secu rity Ac cess-Protectio[...]

5 This telephone has been tested and found to com ply with all appli- cable UL and FCC s tandards. We recomm end you record your phone’ s serial number here. The number is on the bottom of the base. Serial Num ber: _ _____________ ____ READ THIS BEFORE INST ALLA TIO N Each device that yo u connect to the phone line draws power from the phone line[...]

6 n CO NTEN TS Inst allat ion .. .... ....... ..... ..... ..... .... ..... ..... .... ..... ..... ..... .... ..... ..... ..... .. 8 Select ing a L ocati on ..... ..... ..... .... ..... ..... .. ..... ..... .... ..... ..... ..... .. 8 Plac ing t he Ba se on a De sk T op ..... ..... ..... .... ..... ..... ..... .... ..... 9 Mounti n g th e Bas e on a[...]

7 Usin g Page /Int erco m ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... . 27 Memory Dialin g .. ..... ..... .... ..... ..... .... ........ .... ..... ..... ..... .... ..... . 29 Stori ng a Numb er i n Memory ..... ..... .... ..... ..... ..... .... ..... . 29 Enter ing a P ause ..... ..... .... ..... ..... ..... .... ..... ...[...]

8 In st al la ti on n In stal la tio n SELECTING A LOCATION You can place the phone on a d esk top or t able, mount it o n a stan- dard wa ll plate, or mou nt it d irectl y on the wal l. Select a location that i s: ² near an AC outlet not controlled by a wall switch ² near a telepho ne line jack ² out of the way of normal a ctivities ² aw ay fr[...]

9 Installation PLACING THE BASE ON A DESK T O P Follow these steps when y ou place the base on a desk, shelf, or table. 1 Plug one end of the suppli ed long m odular cord into the LI NE jack on the back of the base. 2 Route the m odular cord through one o f the strai n relief slots on the bottom of the base. 3 Insert the sup plied AC adapt er’s b[...]

10 In st al la ti on MOUN TING THE BASE ON A W AL L Note: To mount the bas e directly on the wa ll, you need two screws (not supplied) with heads that fit i nto the keyhole slots on the bot- tom o f the base . Drill tw o h ole s 3 15 / 16 in ches (100 mm) apart, one abov e the other. Then thread a screw into each hole, letting the heads extend abou[...]

11 Installation 4 Insert the tabs on the narrow end of t he bracket into the up per slots on t he bot tom of the base and route the adapte r cord through the slot on the bracket’s narrow end. Insert the loose end of the modul ar cord through the center of the bracket. Route the end of the adapter cord through the o pening on the wide end of the b[...]

12 In st al la ti on INSTALL ING AND CHARG ING THE BA TTERY PACK The S P-809 is packaged with a recharg eable nickel-cadm iu m bat- tery pack. Before using your phone, you must install the b attery pac k and then charge it for 12–15 hours. Press down and slide off the compart m ent cover. Place the battery pack into the com - partment aligning t [...]

13 Installation ² If the CHA RGING indicator do es not light when you place the hands et on the base, be sure the battery pack and AC ada pter are correctly and securely connected. Also, c heck the chargi ng contacts on the hands et and the base. If the contacts are dirty o r tarnished, clean them with a pencil eraser . ² If the battery pack gets[...]

14 Pre paration CHARGING A SPARE BA TTERY PACK You can also charge and store a spare battery pack in the base. The spare b attery p ack fully charges in 15 hours. 1 Press the tab o n the sp are ba tt er y p ack com par t- ment and lift off t he cover . 2 Pl ace the battery pack in the compar tment as i ndicated by the polari ty symbols (+ and –) [...]

15 Prepara tion If the dial t on e stops, you have tou ch-tone service. Since the phone is preset to touch-tone service, y ou do not ne ed to ma ke any change to the dialing mo de. If th e dial tone continu es, y ou hav e pulse s ervice. Pres s PHONE PROG/MEM # # # 3 . If your p hone is set for pulse service a nd you want to change the di aling mod[...]

16 Pre paration 2 Press REPEA T/SCAN or SKIP/SCAN as in struct- ed by th e voice prompts , to set the date and time. 3 W hen you co mplete setting the day and time, the T A D an- nounc es the day and time then beeps twice. To chec k the current day/time at any time, press CLOCK . ABOUT THE MAILBO XES The S P-809 has f our voice mai lboxes, providin[...]

17 Prepara tion ² An no unc em ent AO (a nn ou nce- o nly ) — The T AD plays your outgoi ng message, but does not record a message. If you plan to use t h e T AD’s a nnounce-on ly feature, Annou ncement AO shou ld clearly state that the caller cannot leave a messa ge. When you record your a nnouncem ent , make sure you indicate who has been as[...]

18 Pre paration 2 The T AD prompts you to press REPEA T/SCAN or SKIP/ SCAN to select an nouncem ent A, B, or AO. The sel ected an- nounc em ent name appe ars ( A , b , or AO ). 3 Press CHANGE then ANNC . 4 Spe ak your messag e from about 8 inches in f ront of the T A D. 5 W hen you finish, press STOP . The T AD beeps and plays back the annou nceme [...]

19 Prepara tion To return to the p rereco rded announc em ent , press DE- LETE while the a nnounce- ment is pla ying. dE appears briefly. REVIEWING THE T AD SETTI NGS To he ar al l feature settings, p ress SET UP once. SETTING THE NUM BER OF RING S The TAD is preset to s o und four rings before it answers the first call (assumin g that caller leave[...]

20 Pre paration SETTING MESSAGE ALERT If y ou want the base to beep every 15 secon ds to n otify you that new messages have been rec eived, turn the Message Alert fea- ture on. To change the message alert setting, press CHANGE then repea t- edl y pr es s SET UP unt il you hear “Message Alert is …” and f ollow the voice prom pt instructions. P[...]

21 Prepara tion Chan g in g the Priority Callin g Code To cha nge the priority calling cod e, press C HANGE then repea tedly press SET UP until you he ar “The p riority calling code is …” an d fol- low the voice prompt instructions. Press STOP wh en you are done. SETTING THE HANDSET’ S RINGER You can t urn off the handse t’s ringer by set[...]

22 Pre paration Follo w these steps to attach the belt clip t o the SP-809. 1 Position the belt clip over the back of the handset. 2 Sl ide one tab into the re- cess on the side of the hand- set and snap the other tab into the r ecess on the other side. T o re mo ve t h e b e lt cl ip , twi s t one s ide o f the c lip up out of the recess and lift [...]

23 T eleph on e O pera tio n n T elephone Operation MAKING AND RECEIVING A CALL To m ake a call, lift the hand- set an d pre ss PHONE . Wh en the PHO NE in dicator lights steadil y and you hear the dial tone, dial a phone number or mem ory number (see “Memo- ry Dialin g ” on Page 29). To an swer a call if the hand- set i s on the ba se, simp ly[...]

24 T elep ho ne Op eration ² If you want to make a call but the handset is out of the b as e’s range, the hands et beeps twice. Move the handset closer to the bas e and t ry aga in. USING T HE PRIORIT Y CALLING CODE W hen a cal ler use s the p riority calling cod e, the T AD bee ps lo udly to alert you that you have a priority call. Here is how [...]

25 T eleph on e O pera tio n SETTING THE SPEAKERPHONE’ S V OLUME You can select any of seven different volume level s by re- peated ly pressing VOLUME s or t at an y time. The volume setting ( 1 to 7 ) appears. CHANGING THE CHANNEL The S P-809 scans 25 channels (f r e quency pairs used between the base and the handset ) and automat ically selects[...]

26 T elep ho ne Op eration Notes: ² The red ial mem ory holds up t o 24 digits, so you c an redial long- distan ce as well as local num bers. ² We rec ommend you not use REDIAL to dial numbers that include a tone en try . This c ould resul t in a wrong n umb er being dialed . (See “Using T one Serv ices on a Pulse Line” on P a ge 27.) ² The [...]

27 T eleph on e O pera tio n To resume your phone conv ersation, press PHONE on the handset (or SPEAKER on t he bas e) or lift t he handset o f an extension phone. USING M UTE To talk to someone else in the room without the person o n the other end of the phon e line hearing your conversa- ti on , pr ess MUTE during the call . The MU TE ind ica t o[...]

28 T elep ho ne Op eration aw ay from the base and you want to l ocate it, or if you want to hav e a conversation between the handset and the base. To page the pe rson who has the handset or to locate the hands et whe n the phone is not in us e, press INTERCOM/ LOCATOR on the ba se. The hands et bee ps for a bout f our seconds . If you want the han[...]

29 T eleph on e O pera tio n ² If a phone call comes in during an intercom conversation, press PHONE on t he handset to answer the c all. When you fini sh t he call, press INTERCOM to resum e the intercom conversation. MEMO RY DIALING You can store up to 20 numbers (up to 2 4 digits each) in m e mory, then dial a stored numbe r by pressing a two-d[...]

30 T elep ho ne Op eration Follow these steps to store a number in memory. 1 Press PRO G/M EM . 2 Enter the number you want to store. (T o store the last number you dialed, sim ply press REDIAL .) If you enter a wrong digit , press DELETE to delete the l ast entered digit. Then en ter the correct digit. 3 Press PROG/MEM then en ter a two-di git mem[...]

31 T eleph on e O pera tio n Dialin g a Mem ory Number Press PHONE . When you hear the dial tone, press PROG/MEM , then enter the 2-digit memory location number. Or, press M1 to dial the num ber stored in memory location 01. Chain-Dialin g Servic e Number s For quick recall of n umbers for special services ( such as alternate long distance or bank [...]

32 T AD Oper ation n T AD Operation This section describe s T AD operation at t he base, but you can also operate the TAD using the handset or a nother phone while you’re aw ay from home (see “Using Remote Comman ds” on Page 39). SETTING THE T A D TO ANSWER CA LLS T o se t the T AD t o a nsw e r calls, press ON/ OFF . The TAD announc es “Th[...]

33 T AD Opera tion The TAD stops recording and resets to answer the next c all when: ² the caller hangs up ² the maximum message length is reached ² there are more than 5 seconds of silence If th e T A D’s m e mo ry is fu ll, F (full) and the numb er of recorde d mess ages alternately appear, and it answers after 10 ri ngs and an- nounc es “[...]

34 T AD Oper ation PLAYING MESSAGES The TAD’s message counter window s hows the total n umber of mess ages, both o ld an d new . If there are new mess ages, the m ail- box indicators flash to let you know which mailboxes have new mess ages. To play all messag es in a mail box, press that mailbox’s button ( 1 – 4 ). The TAD an- nounc es the nu[...]

35 T AD Opera tion announc es “End of m essages, ” and displays t he total number of mess ages. To qu ickly pl ay a messa ge, hold down SKIP . The pl ayback s peed increase s, allowing you to quickly s can a me ssage or m ove to any place wi thin it. T o resume normal playback, rele ase SKIP . To s top play back at any time, press ST O P . The [...]

36 T AD Oper ation Follow these steps to record a mem o. 1 Press MEM O . All of the mailbox indicators f lash. 2 Press a m ailbox bu tton and begin speakin g in a norm al voice after the beep. The display counts up the recording time. Note : Press the mailbox button within 30 seconds after the indicators start f las hing. Otherwise, you must start [...]

37 T AD Opera tion 1 Press ANS SYS then # . The AN S SYS indicator lights and al l of the m ailbox in dica- tors fl ash. 2 Press 1 , 2 , 3 , or 4 to select a mailbox. The selected m ailbox in- dicator on the base continues flas hing and recording begins . The T AD records until: ² the maximum message len gth is reached ² you press ST OP ( 5 ). ²[...]

38 Rem ote Op eration n Remote Opera tion W hile you are away from your home or office, you can use a touch- tone phon e or a pulse (rota ry) phone with a pocket tone dialer to enter your remote operation security code and do any of t he follow- ing: ² set the T A D to answer calls ² listen to you r mes sages ² record a new announ cemen t ² rec[...]

39 Re m o te O per a t io n USING REMOTE COMMANDS Wheth er you are using the handset or calling from a t ou ch -tone phone, you press the same buttons to operate the TAD. The only difference is the way you connect with the answering system. From a remote to uch-tone phone: Dial you r phon e numb er . When the T A D answers , en ter your remote acce[...]

40 Rem ote Op eration Remote Commands Press: T o: 0 He ar T A D On /Off s tatu s. 1 , t hen m ail- box num ber (1, 2, 3, or 4) Play al l messa g es i n the se lected mail box. I f no mes- sa g e is recor ded, t he T AD says “No messa g es .” 2 , t hen m ail- box num ber (1, 2, 3, 4 ) Play new messa g es i n the sele cted mai l b ox. I f n o new[...]

41 Re m o te O per a t io n While playin g messages: Press: T o: 3 Dele te cur rent messa g e. 4 Replay messa g e. E ac h tim e y o u p res s 4 , the T AD backs u p one m essa g e. Or , hol d d own 4 to r e turn to a parti cul ar sp ot wi thi n a messa g e and rel ease it t o resume pl ayback at that spot. 5 Stop mess a g e playbac k. 6 Sk ip to ne[...]

42 Tr oubl esho oti ng n T roubleshooting W e do not expect you to hav e any problems with yo ur SP-809, but if you do, the following suggestions m ight help. Problem Su ggestion The han dset does not work. Move the handset closer to the base. Be sure the phone line cord and AC adapte r are correctly and securely con - nected. Be sure t he battery [...]

43 Troubl esh oo tin g ² Unplug the A C a dapter from the outlet. If there is a spare ba ttery pack in the base, remove i t. Wait 30 seconds, then plug the AC adapter back in and return the spare battery pack to the base. Place the hand- set on the base and make sure the CHARGING li ght is on. W ait 30 second s, then pick up the handset a nd p res[...]

44 Tr oubl esho oti ng If you still have problems, disconnect the SP-809. If other phones on the same line work properly, the fault is in this p hone or its in- stalla ti on. If you cannot find the problem, tak e your SP-809 to your local Rad ioSha ck store for assist a nce. The phon e does not ring. Be sure the handset ringer is set to ON . Be sur[...]

45 Care an d Ma inte nan ce n Care a nd Mai ntenance Your SP-809 Dig ital Pho ne Answerin g System is an ex ampl e of superi or desi gn and c raftsmans hip. The f ollow ing sugges tions will help you care for your p hone so you can enjoy it f or yea rs. Keep the phone dry. If it gets wet, wipe it dry immedia tely. Liquids can contain minerals tha t[...]

46 Ca re and Maint ena nce REPLACING THE HANDSET BAT TERY PACK If you follow th e instructions in “Installin g and Chargi ng the Ba ttery Pack” on Page 12, the battery pack should last about one year. If the batt ery pack does not hold a charge f or more t han 2 hours after an ov ernight c harge, r eplace the battery pac k with a new 3.6 v olt,[...]

47 Care an d Ma inte nan ce THE FCC W ANTS Y OU T O KNOW In the unlik ely even t that y our phone caus es problem s on the phone line, the phon e company c an temporarily discontinu e your service. If this happen s, t he phone comp any attempts to notify you in advan ce. If advanc e notice is not practical, t he phon e com pany notifies you as soon[...]

48 Ca re and Maint ena nce LIGH TNIN G Your telepho ne has built-in li ghtnin g pro tection t o redu ce the risk of dama ge from surges in telephone line and power line current. This lightning protection mee ts or exceeds FCC requirements. Howev- er, l ightning striking the t elephone or p ower lines can d amage y our tele phone. Light ning dama ge[...]

49 Notes n Notes 43-5 809. fm Page 4 9 Wedn esday , Aug ust 18, 19 99 1:43 P M[...]

50 Notes 43-5 809. fm Page 5 0 Wedn esday , Aug ust 18, 19 99 1:43 P M[...]

51 Notes 43-5 809. fm Page 5 1 Wedn esday , Aug ust 18, 19 99 1:43 P M[...]

Radi oSh ack A Division of T andy Co rporatio n Fort Worth, T exas 76102 01/99 Printed i n Mexic o Lim it ed One-Y ear W arrant y This pr oduct is warrant ed by Ra dioShack ag ainst manufac turing defec ts in mater ial and workman- ship und er normal us e for one (1) year from the date of pu rchase from R adioSha ck company -owned stores an d auth [...]