Vodavi DVX Plus Mach I manual

DVX Plus DVX Plus Mach Single Line T elephone User Guide F eatur e P ackage 3 I and II/III/IV[...]

DVX Plus Mach I and II/III/IV Digital Telephone Systems (F eatur e P ackage 3) Single Line T elephone Us e r G u i d e Issue 3.1 - September 2000 P/N: IN8053-00[...]

I Co pyright © 2000 V ODA VI T echnology , Inc. All Rights Reserved This material is copyrighted by VODA VI T echnology , Inc. An y unauthorized reproductions , use or disclosure of this material, or any par t thereof, is strictly prohibited and is a violation of the Copyright Laws of the United States (17 U.S.C. Section 101 et. seq.). VODA VI res[...]

Contents Account Codes ................................................................................ 1 Call Back ............................................................................................. 1 Call Forwarding ............................................................................... 2 All Calls ..............................[...]

ii September 2000 Least Cost Routing ......................................................................... 9 LCR Operation and Queuing .............................................. 9 LCR Queue Call Back ............................................................. 9 Meet Me Page .................................................................[...]

Account C odes 1 A ccount Codes SLT stations can enter an account code to identify the call or the calling station. Entering Account Code before a call: 1. Lift the handset. 2. Dial [627]. 3. Dial the account code. 4. Dial [9] or C O Acc ess code. A dial tone is heard . 5. Dial the desired number . Entering Account Code during a call: 1. Depress th[...]

2 Call F or war ding Ca l l F o r w a rd i n g A ll Calls 1. Lift the handset. 2. Dial [640 + 6]. 3. Dial station number where calls ar e to be for warded . 4. Replace the handset. B usy/N o Answer 1. Lift the handset. 2. Dial [640]. 3. Dial the desired call for ward c ode: [7] = No Answer calls [8] = Busy calls [9] = Busy/No Answer calls 4. Dial s[...]

Call P ark 3 Re mo ve Call F orwar d, DND , & P ersonalized Msgs A convenient code has been incorporated to cancel either Call Forwarding, Do Not Disturb, or Personalized Messages when the SLT user has forgotten which mode is active on the phone. 1. Lift the handset. A notification tone is heard . 2. Dial [662]. A confirmation tone is heard . 3[...]

4 Call P ark 4. Depress hookswitch momentarily . An interc om dial tone is heard . 5. Dial [438]. ( The 1st call is returned and the 2nd call is placed in P ersonal P ark). St a t i o n Pa rk While connected to an outside line: 1. P ress the TRANS button. 2. Dial [439] + XXX (station number). To Retrieve a Station Parked Call: 1. Lift the handset. [...]

Call Pickup 5 To Retrieve a Parked Call: 1. Lift the handset. 2. P ress the pound [#] key . 3. Dial P ark Location (430 t o 437) where the call was parked. Ca l l P i c k u p Dir ected Call Pickup Upon hearing an unattended telephone ringing: 1. Lift the handset. 2. Dial [#1]. 3. Dial station number of ringing telephone . Gr o u p C a l l P i c k u[...]

6C a m p - O n Making an U nscr eened T r ansfer 1. Briefly depress and release the hookswitch. 2. Dial desired inter com number . 3. Hang up to complet e transfer . PBX/Centr ex T r ansfer While connected to a PBX or Centrex CO Line: 1. Briefly depress and release the hookswitch. An intercom dial ton e is hea rd . 2. Dial [660]. A Fl ash command i[...]

CO Li ne Qu eui ng 7 Re ceiving a Camp-On When a Camp-On warning tone is received through the handset while you are on a CO call, you can: Hang up the present call, take the new call, or ignore the Camp-On signal. CO L i ne Qu eui ng 1. Dial outside line access code . Y ou will receive a busy tone. 2. Briefly depress and release the hookswitch. 3. [...]

8 Do N ot Disturb (DND) Confer ence w/Personal P ar k While connected to an outside line: 1. Depress hookswitch momentarily . An interc om dial tone is heard . 2. Dial [438]. ( The first call is placed in P ersonal Park). 3. Dial desired number for second call. 4. Depress hookswitch momentarily . An interc om dial tone is heard . 5. Dial [664]. All[...]

Least Cost R outing 9 Least C ost R outing L CR Op eration and Queu ing To place an outside call when LCR has been enabled: 1. Lift the handset. 2. Dial [9]. 3. Dial desired phone number (1 + area code + number). 4. W ait for answer . L CR Queue Call Back If an LCR Queue Call Back has been activated: 1. When telephone is signaled , answer the call.[...]

10 M eet M e P age M eet M e P age To request another party meet you on a page: 1. Dial the desired two or three-digit paging c ode, 2. Request that par ty meet you on the page. 3. Do not hang up; wait for the requeste d par t y to answ er . A nswering a M eet M e P age Go to the nearest telephone: Dial [770]. Y ou will be connected to the par t y [...]

N ame in Display Pr ogramming 11 N ame in Display P r ogramming Every SLT extension has the capability to program the user ’ s name so that people using display telephones will see the name instead of the station number. 1. Lift the handset. 2. Dial [690]. 3. Enter y our name (up to 7 letters) using the codes as listed . 4. P ress hookswitch to c[...]

12 Off-H ook Pr efer ence Off-H ook P r efer ence If your phone is programmed for Off-Hook Preference, you will hear outside line dial tone when lifting the handset. When this operation is desired, you may not have access to all features contained in this User Guide. However, consult your Centrex or PBX User Guide for additional features you may ha[...]

P ersonalized M e ssages 13 3. Speak in normal tone of v oice to deliver message . 4. Replace handset to terminate the page announcement. P ersonalized M essages Each station can select a pre-assigned message to be displayed on the LCD of any Key Telephone calling that station. To select one of the ten available messages: 1. Dial [633]. 2. Dial the[...]

14 Placing Calls Placing C a lls In t e rc o m Ca l l 1. Lift the handset. 2. Dial three-digit inter com number . Y ou will hear :  Ringing if called station is in “ T ” answering mode , -or-  T wo bursts of tone if called station is in “ H ” or “ P ” mode. 3. Hang up to end the call. Outs ide Cal l 1. Lift the handset. 2. Dial Li[...]

U niversal Day/N ight Answer 15 St o r i n g St a t i o n S p e e d Nu m b e r s CO Lines in Line Group 1 will be used for SLT Speed Dial. 1. Lift the handset. 2. Dial [661]. 3. Dial desired speed number bin (000-019). 4. Dial telephone number you wish t o store . 5. Briefly depress and release the hookswitch. A confirmation tone is heard . U niver[...]

16 U ser W orksheets U ser W orksheets S tation Speed Dial N umbers Bin Speed Number Bin Speed Number 000 010 001 011 002 012 003 013 004 014 005 015 006 016 007 017 008 018 009 019[...]

Us e r W o r k s h e e t s 1 7 SL T Default N umbering P l an * F eatures available with optional software. Feature Code Feature Code Account Code , Enter 627 F lash Command to C O Line 660 ACD * Agent Help 574 Handset Rec eiver Gain 638+[G] ACD * Agent L ogin (Primary Grp) 572+[5UU] Hunt Group Pilot Numbers 45+[H] ACD * Agent L ogin (Secondary Grp[...]

18 U ser W orksheets[...]

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