XiNCOM Twin WAN XC-DPG402 manual

XiNCOM Corp. XiNCOM Corp.[...]

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XiNCOM Corp. T ABLE OF C ONTENTS 1: INTRODUCTION .............................................................................................................................. 3 Twin WAN Router Features ....................................................................................................... .. 3 Warranty Information .................[...]

System Status .................................................................................................................. ........... 63 WAN Status ..................................................................................................................... ............ 66 NAT Status ..................................................[...]

XiNCOM Corp. All trademarks and trade names are the properties of their respective owners. 1: Introduction Congratulations on the purchase of your new Twin WAN Router. The Twin WAN Router provides you with shared internet across the entire LAN along with Load Balancing and Automatic Failover features. This is the most typical network setup where th[...]

• Stateful Packet Firewall: Protects your network using advanced Stateful Packet Inspection against unwanted access from the outside along with malicio us hackers, DoS and DDoS attacks. Twin WAN Router Features (Continued) • Advanced NAT features: Access Filters, DMZ, DDNS, Remote Management, Dynamic or Static Routing, Special Applications, URL[...]

XiNCOM Corp. Warranty Information • 30 day money back guarantee • 5-Year Limited Warranty • Technical support and firmware upgrade for the life of the product. If you need technical support you can contact us via Live Chat on our website, email us at support@xincom.com or call: 888.494.6266 (USA/Canada) 503.982.1328 (International) You can do[...]

Physical Details Front Panel of XC-DPG402: Front Panel of XC-DPG502: Front Panel of XC-DPG602: Operation of the Front Panel LED is as follows: LAN LINK/ACT 10M/100M ON – Physical connection or data in/out. OFF – No physical connection. ON – The corresponding LAN port is using 100BaseT. OFF – 10BaseT connection on the corresponding LAN port [...]

XiNCOM Corp. Status and Error conditions are indicated by combinations of LEDs, as shown below: LED Action Condition WAN1 LINK/ACT & 10M/100M LEDs flash alternatively. Firmware Download in progress. WAN1 LINK/ACT & 10M/100M LEDs flash concurrently. MAC address not assigned. WAN1 LINK/ACT & 10M/100M LEDs solid On SDRAM error WAN2 LINK/AC[...]

Rear Panel Figure 1: Rear panel of XC-DPG402 s hown LAN Ports WAN 1 WAN 2 Reset DC 5V Figure 2: Rear Panel of XC-DPG502 and 602 sho wn WAN 1 Connect the broadband modem here. If not available contact your ISP. WAN 2 Connect the 2 nd Broadband Modem here, if available. LAN Ports Connect the PCs to these ports. Both 10BaseT and 100BaseT connections c[...]

XiNCOM Corp. TFTP Download This setting can be used to update the firmware on your router when HTTP update in unsuccessful or unavailable: 1. Save your configuration in the router menu “Upgrade Firmware” you can also use the TFTP utility. 2. Power off the router and set DIP switches 3 and 4 down (402 only). 3. Power on the XC-DPG Twin WAN Route[...]

XiNCOM Corp. 2: Basic Setup Overview Basic Setup of your XC-DPG Twin WAN Router involves the following steps: 1. Connect the XC-DPG Twin WAN Router to one (1) PC, and configure it for your LAN. 2. Connect your XC-DPG Twin WAN Router to your LAN, and connect the Broadband Modem or Modems. 3. Configure your XC-DPG Twin WAN Router for Internet Access.[...]

XiNCOM Corp. 7. Enter admin for the "User Name" and leave the "Password" blank. • The "User Name" is always admin • You can and should set a password, using the following Admin Password screen. No Response? • Is your PC using a Fixed IP address? If so, you must configure your PC to use an IP address within the ra[...]

9. Select LAN & DHCP from the menu. You will see a screen like the example below. Figure 6: LAN & DHCP 10. Ensure these settings are suitable for your LAN: • The default settings are suitable for many situations. • See the following table for details of each setting . 11. Save your data, then go to Step 2, installing the XC-DPG Twin WAN[...]

XiNCOM Corp. further details. • Client Lease Time - The time expired which client’ IP address is released and renewed again after. • Client Default DNS – The default DNS which are used by clients, but they can be changed. DHCP IP Address Range • Offered Range fields set the values used by the DHCP server when allocating IP Addresses to DH[...]

2. Installing the XC-DPG Twin WAN Router in your LAN Figure 7: Installation Diagram 1. Ensure the XC-DPG Twin WAN Router and the DSL/Cable modem are powered OFF. Leave the modem or modems connected to their data line. 2. Connect the Broadband modem or modems to the XC-DPG Twin WAN Router. • If using only one (1) Broadband modem, connect it to the[...]

XiNCOM Corp. • The Error LED will flash during start up, but will then turn Off. If it stays On, there is an error condition. • For each PC connected to the LAN ports, the corresponding LAN LED (either 10 or 100 ) should be ON. 3. Configuring the XC-DPG Twin WAN Router for Internet Access Select Primary Setup from the menu, to see a screen like[...]

Settings – Primary Setup Connection Mode Select the appropriate setting: • Enable – Select this if you have connected a broadband modem to this port. • Disable – Select this if there is no broadband modem connected to this port. • Backup – Use this if you have a broadband modem on each port, and wish to normally use only one. Select E[...]

XiNCOM Corp. Optional • Host name – This is required by some ISPs. If your ISP provided a Host Name, enter it here. Otherwise, you can use the default value. • Domain name – This is required by some ISPs. If your ISP provided a Domain Name, enter it here. Otherwise, you can use the default value. • MAC address – Some ISP's record y[...]

4: Configure PCs on your LAN Overview For each PC, the following may need to be configured: • TCP/IP network settings • Internet Access configur ation TCP/IP Settings If using the default XC-DPG Twin WAN Router settings, and the default Windows 95/98/ME/2000/XP TCP/IP settings, no changes need to be made. Just start (or restart) your PC. • By[...]

XiNCOM Corp. 5. Click Next on the "New Connection Wizard" screen. 6. Select "Connect to the Internet" and click Next . 7. Select "Set up my connection manually" and click Next . 8. Check "Connect using a broadband connection t hat is always on" and click Next . 9. Click Finish to close the New Connection Wiza[...]

Fixed IP Address By default, most Unix installations use a fixed IP Address. If you wish to continue using a fixed IP Address, make the following changes to your configuration. • Set your Def ault Gateway to the IP Address of the XC-DPG Twin WAN Router. • Ensure your DNS (Name server) settings are correct. To act as a DHCP Client (recommended) [...]

XiNCOM Corp. 3: Advanced Port Setup Overview There are 3 screens in this section: • Port Options contains some options which can be set on either or both WAN ports. For most situations, the default values are satisfactory. • Load Balance screen is only functional if you are using both WAN ports. It allows you to determine the proportion of WAN [...]

Settings – Port Options Connection Validation • Alive Indicator – This is the IP address used to check if the WAN connection is operating. The XC-DPG Twin WAN Router will contact this system to check if the WAN connection is working. Change this address if you wish. Note : This is not used for PPPoE connections. • MTU – The Maximum Transm[...]

XiNCOM Corp. Load Balance This screen is only operational if using Internet connections on both WAN ports. Figure 10: Load Balance These settings are only functional if using both WAN ports. If using both WAN ports, these settings determine the proportion of traffic sent over each port. Settings – Load Balance Load Balance Configuration • Enabl[...]

NAT Statistics This section displays the current data about WAN 1 and WAN 2. You can use this information to help you "fine-tune" the settings above. Interface Statistics This section displays cum ulative statistics. Use the "Restart Counters" button to restart these counters when required. Buttons • Update – Save the settin[...]

XiNCOM Corp. Advanced PPPoE The screen is required in order to use multiple PPPoE sessions on the same WAN port. It can also be used to manually co nnect or disconnect a PPPoE session. Figure 11: Advanced PPPoE Settings – Advanced PPPoE WAN Port PPPoE Session Select the desired Port and Session, then click the "Select" button. The data [...]

Advanced PPTP This screen is only useful if using the PPTP connection method. Figure 12: Advanced PPTP Settings – Advanced PPTP WAN Port Select the desired Port, then click the "Select" button. The d ata for the selected Port will then be displayed in the WAN IP Account section. WAN IP Account • User Name – The PPTP user name (login[...]

XiNCOM Corp. 4: Advanced Configuration Overview The following advanced features are provided. • Host IP Setup • Access Filter • Block URL • Virtual Servers • Special Applications • Dynamic DNS • Multi DMZ • Advanced Features • Password • Upgrade Firmware This chapter contains details of the configuration and use of each of these[...]

Figure 13: Host IP Setup Settings – Host IP Setup Host Network Identity This section identifies each Host (PC) • Host List – When adding a new Host, ignore this list. To edit an existing entry, select it from the list, and click the "Select" button. The data fields will then be updated with data for the selected entry. • Host name[...]

XiNCOM Corp. Host Network Binding • Bind WAN port/Session – Select Enable if you wish to associate this PC with a particular PPPoE Session. All traffic for that PC will then use the selected PPPoE port and session. • Binding Method – Suppose your PC is bound to WAN1 port, now you are selecting “Strict Binding”. If WAN1 port is disconnec[...]

Entry Index: If the index is 0, this is a System entry you cannot edit or delete. For other entries, you can update or delete your previously entered settings by selecting from this pull down menu. After you select an entry, click the select button to display and modify your settings. Click Update when finished. Network Address: is the network addr[...]

XiNCOM Corp. Access Filter The network Administrator can use the Access Filter to gain fine control ov er the Internet access and applications available to LAN users. • Five (5) user groups are available, and each gro up can have different access rights. • All PCs (users) are in the Default group, unless assigned to another group on the Host IP[...]

Filter Setting Select the desired option for this Group: • No filtering – Nothing is blocked, Internet access is not restricted. • Block All Access – Everything is blocked, Internet access is not available. • Block selected items – Items selected on this screen are blocked. You can block well known services by using the checkboxes, or d[...]

XiNCOM Corp. Block URL This feature allows you to block access to undesirabl e Web sites. You can block by URL, IP address, or Keyword. You can also have different bl ocking settings for different groups of PCs. • In operation, every URL is searched to see if it m atches or contains any of the URL or keywords entered here. Then, after a DNS looku[...]

Settings – Block URL Access Group This allows you have different blocking rules for different Groups of PCs. • All PCs (users) are in the Default Group unless moved to another group on the Host IP screen. • If you want the same restrictions to apply to everyone, select Default for the Group. In this case, there is no need to enter any Hosts o[...]

XiNCOM Corp. Connecting to the Virtual Servers Once configured, anyone on the Internet can connect to your Virtual Servers. They must use the XC- DPG Twin WAN Router's Internet IP Address (the IP Address allocated by your ISP). e.g. http://205.20. 45.34 ftp://205.20.4 5.34 • To Internet users, all virtual Servers on your LAN have the same IP[...]

Custom Virtual Servers This screen allows you to define your own Server types, for situations when the desired Server type is not listed on the Virtual Servers screen. Figure 19: Custom Virtual Servers Settings – Custom Virtual Servers Select Custom Server Name Server List If creating a new entry, ignore this list. To edit an existing entry, sele[...]

XiNCOM Corp. enter it in both fields. • WAN Port Range - – Enter the range of port number used for incoming traffic to this Server. If only a single port is required, enter it in both fields • Interface Binding – This selection allows the servers binding WAN1 port or WAN2 port, or even both WAN1 and WAN2 ports together. Buttons • Add – [...]

Special Applications If you use Internet applications which have non-st andard connections or port numbers, you may find that they do not function correctly because they ar e blocked by the firewall in the XC -DPG T win WAN Router. In this case, you can define the application as a "Special Application" in order to make it work. Note that [...]

XiNCOM Corp. Incoming Port Range Enter the beginning and end of the range of port numbers used by the application server, for data you receive. If the application uses a single port number, enter it in both fields. Buttons • Add – Create a new Special Application entry. • Delete – Delete the selected entry. • Update – Save any changes y[...]

Dynamic DNS Dynamic DNS is very useful when combined with the Virtual Server feature. It allows Internet users to connect to your Virtual Servers using a URL, rather than an IP Address. This also solves the problem of having a dynamic IP address. With a dynamic IP address, your IP address may change whenever you connect to your ISP, which makes it [...]

XiNCOM Corp. Settings – Dynamic DNS Dynamic DNS Service Use this to Enable/Disable the Dynamic DNS feature, and select the required service provider. • Disable – Dynamic DNS is not used. • TZO – Select this to use the TZO service (www.tzo.com). You must configure the TZO section of this screen. • Standard Client – Select this to use t[...]

Multi DMZ This feature allows each WAN port IP address to be associated with one (1) computer on your LAN. All outgoing traffic from that PC will be associated with that WAN port IP address. Any traffic sent to that IP address will be forwarded to the specified PC, allowing unrestrict ed 2-way communication between the "DMZ PC" and other [...]

XiNCOM Corp. UPnP (Available in the XC-DPG502) With UPNP (Universal Plug & Play) function, it can easily setup and configure an entire network, enable discovery and control of networked devices and services. Figure 22 UPnP Settings – UPnP UPnP Option If you Enable UPnP, then this two wan router will become one of the entire local network. You[...]

SNMP This section is only useful if you have SNMP (Simple Network Management Protocol) software on your PC. If you have SNMP software, you can use a standard MIB II file with the XC-DPG Twin WAN Router. Figure 23: SNMP Settings – SNMP System Information • Contact Person – The name of the person responsible for this device. • Device name –[...]

XiNCOM Corp. Email Alert This feature will send an warning Email, inform system administrator that one of the WAN ports was disconnected. Email Alert – You can choose to enable or disable it to send a warning email. Email Sender Address – It is an email address which will send the warning email. Email (SMTP) Server Address – It is an email se[...]

Syslog This feature can send real time system information on the web page or to the specifie d PC. Syslog Configuration – Syslog Configuration allow you where to send system information to other ystem log. Currently we machine or not. There are up to three machines you can choose to send your s Message Status– Messages send only keep when “ke[...]

XiNCOM Corp. Syslog Confi gurati on Sy es to slog Global • Enable – Set to “enable”, if you want to send system log messag other machine. Keep Sent Messages • Enable – Checked this, if you want to keep sent messages,otherwise the sent messages will be deleted. Syslog Server • IP address: Up to 3 syslog servers can be used. • Enable:[...]

Advanced Features ws you to h • NAT – NAT (Network Address Translation) is the technology which allows a number of LAN PCs t • Remote Access Config manage the XC-DPG Twin WAN e Intern Y r address range. External Filters Config G Twin WAN Router should respond to ICMP (ping) requests rece • Interface Binding – Use these to e thereby a part[...]

XiNCOM Corp. Figure 26b: Advanced Featu res Settings – Advanced Features NAT Configuration • NAT Routing – NAT (Network Address Translation) is the technology which allows one (1) WAN (Internet) IP address to be used by many LAN users. • If you disable NAT, Internet acce ss is only possible if all PCs are configured with valid Internet IP a[...]

Remote Access Configuration • Remote Upgrade – If enabled, you can use the supplied Windows program to remotely upgrade the Firmware. If not enabled, upgrades must be performed by a PC on the LAN. • Remote Web-based setup - – If enabled, access to the Web-based interface is available via the Internet. (See below for details.) If not enabled[...]

XiNCOM Corp. Protocol Port Bind & ing Use particular W P account. • hich packets are sent from. • sk – With subnet mask other than 255.255.255.255, you can • rotocol used by the traffic you wish to configure. • Port Range used by the traffic bot • Protocol and Port Binding these settings if you wish to ensure that particular traffi [...]

7: QoS Configuration (502 and 602 ONL Y) Overview The Link Balancer o Because it will cla fy e real-time applicatio QoS Setup The following web g pr vides QoS which supports the high quality of network service. ssi outgoing packets based on some policie s defined by users, make som ns to get better response or performance. pa e management are guidi[...]

XiNCOM Corp. Policy Configuration When you use Qo to pass through. S, you must define some policies to make some packets to have higher priority Figure 33: Policy Configuration. Data – Policy Confi guration. Network Policy This section identifies each policy licy Name List – When adding a new Policy, ignore this list. To edit an utton. The data[...]

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XiNCOM Corp. Admin Password Screen The password screen allows you to assign a pa ssword to the XC-DPG Twin WAN Router. Figure 27: Admin Password Screen Enter the desired password, re-enter it in the Verify Password field, then save it. When you connect to the XC-DPG Twin WAN Router with your Browser, you will be prompted for the password when you c[...]

Upgrade Firmware This Upgrade Firmware Screen allows you to upgrade firmware or backup system configuration by using HTTP upgrade. Figure 29: Firmware Upgrade Screen  You can backup your system configuration by pressing the “save” button of Save System Configuration. It will save the system configurat ion for you. (Notice: You have to refres[...]

XiNCOM Corp. 5: Advanced LAN Configuration verview ns and settings are provided to deal with non-standard situations, or to provide additional ptions for advanced users. a DHCP Server, and you wish to continue using it, the following configuration required. • The DHCP Server function in the XC-DPG Twin WAN Router must be disabled . This setting i[...]

Note: If there is an entry or entries in the Routing table with an Inde x of zero (0), these are System entries. You can not modify or delete these entries. ic Routing xisting entry, select it from the list, a nd click the "Select" button. en update with the data for the selected ent ry. is is a System entry which you can neither delete n[...]

XiNCOM Corp. Static Routing - Example Figure 31 Routing Example F C-DP For the LAN shown above, with 2 routers and 3 LAN segments, the XC-DPG502Twin WAN Router requires 2 entries or the X G Twin WAN Rout er Gateway 's Routing Table as follows. Entry 1 (Segment 1) Destination IP Address 192.168.2.0 Network Mask 255.255.255.0 Gateway IP Address [...]

For Router B's Default Route Destination IP Address 0.0.0.0 Network Mask 0.0.0.0 Gateway IP Address 192.168.2.80 Interface LAN Metric 3 Page 60[...]

XiNCOM Corp. 6: QoS Configuration ( Available in XC-DPG502only) Overview The XC-DPG Twin WAN Router provides QoS rts the highest quality of network service. Because it will classify outgoing packet based on the policies de fined by users, make some real-time applications get better responses and performance. QoS Setup The following web page managem[...]

Policy Configuration When you use QoS, you must define the policie s to make packets recieve higher priority for pass through. Figure 33 Policy Config uration Data – Policy Confi guration. Network Admission Policy This section identifies each policy • Policy Name List – When adding a new Policy, ignore this list. To edit an existing entry, se[...]

XiNCOM Corp. 7: Operation and S t atus Operation Once both the XC-DPG Twin WAN Router and the PCs are configured, operation is automatic. However, there are some situations where additional Internet configuration may be required: Refer to Chapter 4 - Advanced Features for further details. System Status Use the System Status link on the main menu to[...]

Data – System Stat us WAN Information • Connection Status – Current status – either "Connected" or "Not connected". • Connection Type – The type of connection used – DHCP, Fixed IP, PPPoE, able if using a dynamic IP address (DHCP). Clicking this button will perfo rm a DHCP "Renew" transaction with the ISP[...]

XiNCOM Corp. Buttons • Refresh – Update the data on screen. default settings. See below for details. • Restart – Restart (reboot) the XC-DPG Twin WAN Router. • Restore Factory Defaults – This will delete all existing settin gs, and restore the factory Restore Factory Defaults When the "Restore a screen is displayed. F ctory Default[...]

WAN Status Use the WAN Status link on the main menu to view this screen. Figure 36 WAN Status Da stem Status each WAN port. • Default Loading Share - The default traffic loading between the WAN ports. • Current Loading Share – The current traffic loading between the WAN ports. • Current Loading – The number of sessions, Bytes and Packets [...]

XiNCOM Corp. NAT Status This screen is displayed when you click the "Check NAT Detail" button o n the WAN Status screen. Figure 37 NAT Status Data – NAT Sta LAN IP Info P Address tus • IP Address – The LAN IP Address of the XC-DPG Twin WAN Router. • Mask Address – The Network Mask (Subnet Mask) for the I above. Active WAN IP I n[...]

NAT Traffic This section displays statistics for both outgoing (LAN to Internet) and Incoming (Internet to Local) traffic. NAT Connections This displays the current number of active connections. For further details, click the "View Connection" list button. Errors Statistics are displayed for Checksum errors, number of retries, and number [...]

XiNCOM Corp. Appendix A S tio pecifica ns Model XC-DPG Twin WAN Router Dimensions 245mm (W) x 137mm (D) x 30mm (H) Operating Temperature 0 ° C to 40 ° C Storage Temperature -10 ° C to 70 ° C Network Protocol: TCP/IP Network Interface: 6 Ethernet: 4 * 10/100BaseT (RJ45) auto-Switching Hub ports for LAN devices 2 * 10/100BaseT (RJ45) for WAN LEDs[...]

XiNCOM Corp. Appendix B Windows TCP/IP Setup Overview T Sett I he defau in WAN Router settings, and the default Window s 95/98/ME/2000 TCP/IP settings, no changes need to be made. • ult, the XC-DPG Twin WAN Router will ac t as a DHCP Server, automatically providing a IP Addr ted information) to each PC when the PC boots. • on-Serv P client. •[...]

XiNCOM Corp. Figure 39: IP Address (Win 95) ure your TCP/IP settings are correct, as follows: Ens Restart your PC to ensure it obtains an IP Address from the XC-DPG Twin WAN Router. aking the following changes: • If the DNS Server fields are empty, select Use the following DNS server addresses , and enter the DNS address or addresses provided by [...]

• On the DNS Configuration tab, ensure Enable DNS is selected. If the DNS Server Search Order list is empty, enter the DNS address provided by your ISP in the fields beside the Add button, then click Add . Figure 41: DNS Tab (Win 95/98) Checking TCP/IP Settings - Windows 2000: 1. Select Control Panel - Network and Dial-up Connection . 2. Right cl[...]

XiNCOM Corp. Figure 43: TCP/IP Properties (Win 2000) Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically . This is the default Windows settings. Restart your PC to ensure it obtains an IP Address from the XC-DPG Twin WAN Router. Using a fixed IP Address ("Use the following IP Address") If your PC is already [...]

Checking TCP/IP Settings - Windows XP: 1. Select Control Panel - Network Connection. 2. Right click the Local Area Connection and choose Properties . You should see a screen like the following: Figure 44: Network Confi guration (Windows XP) 4. Click on the Properties button. You should then see a screen like the follo wing. 3. Select the TCP/IP pro[...]

XiNCOM Corp. Figure 45: TCP/IP Properties (Windows XP) 5. Ensure your TCP/IP settings are correct. Using DHCP To use DHCP, select the radio button obtain an IP Address automatically . This is t he default Windows settings. m the XC-DPG Twin WAN Router. If your PC is already configured, check with your network administrator before making the followi[...]

XiNCOM Corp. Appendix C T roubleshooting Overview This chapter covers some common problems that may be encountered while using the XC-DPG Twin WAN Router and some possible solutions to them. If you follow the suggested steps and the XC- DPG Twin WAN Router still does not function properly, contact your dealer for further advice. General Problems Pr[...]

XiNCOM Corp. Solution 2: The transparent. Use the Special Applica do not function correctly XC-DPG Twin WAN Router processes th e data passing through it, so it is not tions feature to allow the use of Internet applicatio ns which . this does solve the problem you can use the DMZ function. This should work with ost applications, but: If m • It is[...]