Zebra GT800 manual

User Guide Zebra ® GT-Series™ Desktop Thermal Printer[...]

ii P1032729-001 GT -Series™ User Guide 1/5/201 1[...]

iii 1/5/201 1 GT -Series™ User Guide P1032729-001 ©2010 ZIH Corp. GT -Series, GT800, ZBI, ZBI 2.0, ZBI-Developer , Uni-Ribbon, ZebraDesigner , ZebraNet, EPL, EPL2, ZPL, ZPL II and all product names and numbers are Zebra trademarks, and Zebra, the Zebra head graphic, ZPL, ZPL II, Element Energy Equalizer circuit, E3 Circuit and, and ZebraNet are [...]

iv P1032729-001 GT -Series™ User Guide 1/5/201 1 FCC Compliance St atement This device compli es with Part 15 rules. Operation is sub ject to the following two c onditions: 1. This device may not cause harmful in terferen ce, and 2. This device must accept any interference recei ved, including interference that may cause undesired operation. This[...]

1/5/201 1 GT -Series™ User Guide P1032729-001 About This Document This section provides yo u with contact information, documen t structure and organiz ation, and additional re ference documents. Content s Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi How This Document Is Or[...]

Who Shoul d Use This Document vi P1032729-001 GT -Series™ User Guide 1/5/201 1 Who Should Use This Document This User Guide is intended for use by any pe rson who needs to operate or to troubleshoot problems with the printer. How This Document Is Organized The User Guide is set up as follows: Section Description Intr oduction on page 1 This secti[...]

vii Contacts 1/5/201 1 GT -Series™ User Guide P1032729-001 Cont act s T echnical Support via the Internet is a vailable 24 hours per day , 365 days per year . Web S it e: www .zebra. com E-mail Back T echnical Library: • E-mail address: emb@zebra.com • Subject line: Emaillist Self Service Knowledge Base: www .zebra.com/knowledgebase Online Ca[...]

Document Conventions viii P1032729-001 GT -Series™ User Guide 1/5/201 1 Document Conventions The following co nventions are used throughout this do cument to convey certain information. Alternate Color (online only) C ross-references contain hot links to other sections in this guide. If you are viewing this guide on line in .pdf format, you can c[...]

1/5/201 1 GT -Series™ User Guide P1032729-001 Contents About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi How This Document Is Organi zed . . . . . . . . . . . . .[...]

x P1032729-001 GT -Series™ User Guide 1/5/201 1 3 • Print Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Determining Printer Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Long T erm Printer In-activity or S torag e . . . . . . . [...]

xi 1/5/201 1 GT -Series™ User Guide P1032729-001 S t atus Light Error Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Manual Calibration . . . . . . . . . . . . . [...]

xii P1032729-001 GT -Series™ User Guide 1/5/201 1 Notes • ___________ ________________ __________________ ________________ ______ ___________ ________________ __________________ ________________ _____________ ___________ ________________ __________________ ________________ _____________ ___________ ________________ __________________ __________[...]

1/5/201 1 GT -Series™ User Guide P1032729-001 1 Introduction This section describ es what is included with th e printer , and provides an overview of common printer features, in cluding opening and closin g the printer and reportin g any problems. Content s GT -Series™ Thermal Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Introduction GT -Series™ Thermal Printers 2 P1032729-001 GT -Series™ User Guide 1/5/201 1 GT -Series™ Thermal Printers The Zebra ® GT -Series™ printer models a re the best value in a de sktop thermal printer . The GT -Series™ prin ter provides the rmal transfer and di rect thermal pr inting at spe eds up to 5 ips (inches per second) at a[...]

3 Introd uction What’s in the Box? 1/5/201 1 GT -Series™ User Guide P1032729-001 What’ s in the Box? Save the carton and all packing materials in case you need to ship or store the printer la ter . After unpacking, make sure you have all parts. Fo llow the procedures for inspecting the printer to familiariz e yourself with printe r parts so y[...]

Introduction What’s in the Box? 4 P1032729-001 GT -Series™ User Guide 1/5/201 1 Y o ur Printer Opening the p rinter T o access the media comp artmen t, you must open the pri nter . Pull the rel ease latches towards you and lift the cover . Check the media compartment for loose or damaged components. Interface Connectors Feed Button Status Light[...]

5 Introd uction What’s in the Box? 1/5/201 1 GT -Series™ User Guide P1032729-001 Printer Features Sensor Peel Bar Platen Roller Printhead BlackLine Sensor Ribbon Trailer Sensor Roll Holder and Media Guides Head-Up Sensor (inside) Pinch Roller Dispenser Door (open) Take Up Spindles Supply Spindles Ribbon Roll Holders Dispenser Option Web (Gap) S[...]

Introduction What’s in the Box? 6 P1032729-001 GT -Series™ User Guide 1/5/201 1 Operator Controls Power Switch Press up to turn ON or down to turn OFF the printer . Operator Darkness Control The Operator Darkness Co ntrol switch allows the operator to modify the darkness setting without modify ing the program or dr iver setting sent to the prin[...]

7 Introd uction What’s in the Box? 1/5/201 1 GT -Series™ User Guide P1032729-001 Feed Button • T ap the Feed button o nce to force the printer to feed o ne blank label. • Press the Feed button to take th e printer out of a “pause” condition. The printe r is put into “pause” by either a pr ogramming command or an error condition. See[...]

Introduction What’s in the Box? 8 P1032729-001 GT -Series™ User Guide 1/5/201 1 Closing the printer 1. Lower the top cover . 2. Press down until the cover sn aps closed.[...]

1/5/201 1 GT -Series™ User Guide P1032729-001 2 Getting Started This section describ es how to set up your printer for the first time, and use the most common operating procedu res for loading media. Content s Attaching Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Loading[...]

Attaching Power 10 P1032729-001 GT -Series™ User Guide 1/5/201 1 Att aching Power 1. Make sure the p rinter ’ s power switch is in the of f position (down). 2. Insert the AC po wer cord into the power supply . 3. Plug the other end of the cord into an appropriate AC electrica l outlet. Note: The active power light will go on if power is on at t[...]

11 Loading Roll Media 1/5/201 1 GT -Series™ User Guide P1032729-001 Loading Roll Media When you load med ia, you must place the roll onto the media hangers. Y ou must use the correct media for the type of pr inting you require. Prep aring Media Whether your roll media is inside or outside w ound, you load it int o the printer the same wa y . • [...]

Loading Roll Medi a 12 P1032729-001 GT -Series™ User Guide 1/5/201 1 Placing the Roll in the Media Comp artment 1. Open the printer . Remember that you need to pull th e release latch levers towa rd the front of the prin ter . 2. Open the media rol l holders. Pull the media guides open with your free hand and place the media roll on the roll hold[...]

13 Loading Roll Media 1/5/201 1 GT -Series™ User Guide P1032729-001 3. Pull the media so th at it extends out of the front o f the printer . V erify the roll t urns freely . The roll must not sit in the bottom of th e me dia compartment. V erify that media’ s printing surface is facing up. 4. Push the media under both of the media guides. 5. Un[...]

Loading Transfer Ribbon 14 P1032729-001 GT -Series™ User Guide 1/5/201 1 Loading T ransfer Ribbon The GT -Series™ printer has a flexible ribbon system. It supports 300 meter a nd 74 meter genuine Zebra ® ribbons. It also supports third pa rty ribbons with two ribbon roll core ada pters for ribbons with an internal diameter (I.D.) of 25.4 m ill[...]

15 Loading Transfer Ribbon 1/5/201 1 GT -Series™ User Guide P1032729-001 Loading Zebra T r ansfer Ribbon Before followi ng these steps, prepare the ri bbon by removing its wrap ping and pulling its adhesive strip free. V erify that t he ribbon and empty ribb on core have notches on the lef t side of the ribbon cores as shown above. If they do not[...]

Loading Transfer Ribbon 16 P1032729-001 GT -Series™ User Guide 1/5/201 1 2. Place a new ri bbon roll on printer’ s lower ribbon supply spi ndle. Push it onto the right spindle and lock the lef t side the same as the take-u p mounting the take-up core. 3. Attach the ribbon to the take up core. Use the adhesive strip on new rolls; otherwise, use [...]

17 Loading Transfer Ribbon 1/5/201 1 GT -Series™ User Guide P1032729-001 4. T urn the ribbon take -up hub with the to p moving toward rear to remo ve slack from the ribbon. Rotat ing the hub helps to fi nish aligning the take up ribbon position to t he supply ribbon roll. The ribb on leader should be comp letely covered by the ri bbon. 5. V erify[...]

Loading Transfer Ribbon 18 P1032729-001 GT -Series™ User Guide 1/5/201 1 Loading Non-Zebra T r ansfer Ribbon Loading non-Zebra transfer ribbon in your printer requ ires the use of Zebra ribbon core adapters. Minimum requirements to use non-Zebra ribbons wit h your printer: • Inside core diamet er (I.D.) of 25.4mm (1.0 inch, range 1.004 to 1.016[...]

19 Loading Transfer Ribbon 1/5/201 1 GT -Series™ User Guide P1032729-001 1. Load an empty ribbon core onto a ribbon c ore adapter . The empty ribbon core should be the same width (or lar ger ) than the ribbon ro ll. Roughly cen ter the core over the adapters center line. Note that an empty Zebra ribbon core may be used instead of the adapter and [...]

Loading Transfer Ribbon 20 P1032729-001 GT -Series™ User Guide 1/5/201 1 3. Place the a dapter with an empty co re on the tak e-up spin dles and the adapter with the ribbon roll on the lower supply spindles. The right side of the core adapter fits o n the cone tip on each of the spring loaded rig ht side spindles. Contin ue pushing the adapter on[...]

21 Loading Transfer Ribbon 1/5/201 1 GT -Series™ User Guide P1032729-001 4. While the ribbon and empt y cores were being installed during the previous steps, they may have been bu mped off cent er . V erify that the ribbon roll and empty co re are aligned to the center of the media (labe ls, paper , tags, etc. ). Remember that you can use t he ce[...]

Loading Transfer Ribbon 22 P1032729-001 GT -Series™ User Guide 1/5/201 1 5. Attach the ribbon to the take up core. Use thin strip of tape to secure the ribbon to the take- up core, if your media do es not have an adhe sive str ip on the ribbon leader li ke genuine Zebra @ ribbon. A lign the ribbon so that it w ill be taken straight on to the core[...]

23 Loading Transfer Ribbon 1/5/201 1 GT -Series™ User Guide P1032729-001 7. V erify that the me dia is loaded and ready to print and then close the printer cover . 8. If printer powe r is on, press the Feed button to have the printer feed a minimum of 20 cm (8 inches) of media to remove slack and ribbon wr inkle (straighten s the ribbon), and to [...]

Printing a T est (Printer Configuratio n) Label 24 P1032729-001 GT -Series™ User Guide 1/5/201 1 Printing a T est (Printer Configuration) Label Before you connect the printer to your computer , make sure that the printer is in prop er working order . Y ou can do this by printi ng a configuration statu s label. 1. Make sure the med ia is properly [...]

25 Pre-install Windows® Printer Drivers 1/5/201 1 GT -Series™ User Guide P1032729-001 Pre-inst all Windows ® Printer Drivers Zebra is changin g the way you install an d use your printer with y our W indows based PC systems. W e recommend that at minimum, the ZebraDesigne r™ W indows ® driver be pre- installed to take a dvantage of the advanc[...]

Pre-install Windows® Printer Drivers 26 P1032729-001 GT -Series™ User Guide 1/5/201 1 Serial Port and Windows ® operating systems The W indows operat ing system default settings for the serial port communication c losely match the print er ’ s defaults settings wi th one exception; th e data Flow Contr ol settings. The W indows d efault dat a[...]

27 Connecting your Printer to a Computer 1/5/201 1 GT -Series™ User Guide P1032729-001 Connecting your Printer to a Computer The Zebra ® GT -Series™ printers support a variety of interface options and conf igurations. These include: Universal Serial Bus (USB) interface, RS232 Serial, Parallel (IEEE 1284.4) and 10/100 Etherne t. • USB, Serial[...]

Connecting your Printer to a Computer 28 P1032729-001 GT -Series™ User Guide 1/5/201 1 USB Interface Requirement s Universal Serial Bus (ve rsion 2.0 compliant) prov id es a fast interface that is compatible with your existing PC hardware. USB’ s “plug a nd play” design makes instal lation easy . Multiple printers can sha re a single USB po[...]

29 Connecting your Printer to a Computer 1/5/201 1 GT -Series™ User Guide P1032729-001 Serial Communications The GT -Series™ printer has a DCE seria l communi cation port for hardware compatibility with legacy 888 printers. The required ca ble must have a nine-pin “ D” type (DB-9P) male connector on on e end which plugs into th e mating (DB[...]

Connecting your Printer to a Computer 30 P1032729-001 GT -Series™ User Guide 1/5/201 1 EPL Y Command Use the serial port setup ( Y ) co mmand to change the communic ations settings on the print er . 1. W ith the host computer set at the same communications settings as the prin ter , send the Y command to chan ge the prin ter to the desi red set t[...]

31 Connecting your Printer to a Computer 1/5/201 1 GT -Series™ User Guide P1032729-001 Parallel Port The required cable must have a 25 pin “D” type (DB-25P) male connector (h ost) on one end and a Centronics (print er) on the other end (I EEE 1284 A-B parallel inte rface specification). Parallel Cable[...]

Connecting your Printer to a Computer 32 P1032729-001 GT -Series™ User Guide 1/5/201 1 Ethernet The printer requires UTP RJ4 5 Ethernet cable rated CA T -5 or be tter . For more informatio n on configurin g your printer to run on a compatible Ethe rnet based network, see the ZebraNet® 10/100 Intern al Print Server manual. The pr inter must be co[...]

33 After Y our Printer is Connected 1/5/201 1 GT -Series™ User Guide P1032729-001 Af ter Y our Printer is Connected Now that you have basic communication to your printer , you may w ant to test printer communications and then install other print er related applications, dri vers or utilities. T esting Communications by Printing V erifying the pri[...]

After Y our Printer is Connected 34 P1032729-001 GT -Series™ User Guide 1/5/201 1 T est Print with a Copied ZPL Command File for Non-W indows Operating Systems: 1. Create a text fil e with the following ASCII three chara cters: ~WC 2. Save the file as: TEST .ZPL (an arbitrary file name and extension name). 3. Copy the file to the printer . For DO[...]

1/5/201 1 GT -Series™ User Guide P1032729-001 3 Print Operations This section pro vides media and print han dling, font and langu age support, and the setup of less common printer configurations. Content s Determining Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Long T erm Printer In[...]

Determining Printer Configuration 36 P1032729-001 GT -Series™ User Guide 1/5/201 1 Determining Printer Configuration The printer uses a ZPL printer config uration status label to report the print er ’ s configuratio n status for both EPL and ZPL op erations.The ZPL style label provides a more in tuitive and functionally descriptive naming conve[...]

37 Modes of Printing 1/5/201 1 GT -Series™ User Guide P1032729-001 Modes of Printing Y ou can operate this printer in many di fferent modes and media configurat ions: • Direct thermal prin ting (which uses heat sens itive media to print). • Thermal transfer printing (whi ch uses ri bbon to heat transfer prin t to the media) . • S tandard T [...]

Print Media T ypes 38 P1032729-001 GT -Series™ User Guide 1/5/201 1 T able 1 • T ypes of Media Roll and Fanfold Media Media T ype How It Looks Description Non-Continuous Roll Media Roll media is wound on a core that can be 0.5 to 1.5 in. (12.7 to 38.1 mm) in diameter . Labels have ad hesive backing that sti cks them to a liner , and they are se[...]

39 Replacing Supplies 1/5/201 1 GT -Series™ User Guide P1032729-001 Determining Thermal Media T y pes Thermal transfer media requires ribbon for printing while direct thermal medi a does not. T o deter mine if ribbon must be used wit h a particular media, perform a media scr atch test. T o perform a media scratch test, complete these step s: 1. S[...]

Adjusting the Print Width 40 P1032729-001 GT -Series™ User Guide 1/5/201 1 Replacing a Partially Used T ransfer Ribbon T o remove used transfer ribbon, perform the following steps. 1. Cut the ribbon from the take-up roll. 2. Remove the take-up roll an d discard used ribbon. 3. Remove the supply roll and tape the end of a ny fresh ribbon to preven[...]

41 Media Sensing 1/5/201 1 GT -Series™ User Guide P1032729-001 Media Sensing The printer has an automatic medi a sensing capability . The printer is designed to continuously check and adju st media length sensing for minor variatio ns. Once printing begins, or media is fed, then the prin ter continually checks and adjusts the media sensin g to ac[...]

Ribbon Overview 42 P1032729-001 GT -Series™ User Guide 1/5/201 1 Ribbon Overview Ribbon is a t hin film that is coated on o ne side with wax, resin, or wax re sin; which is transferred to the media duri ng the therm al transfer process. The me dia determine s whether you need to use ribbon and how wide the ri bbon must be. When ribb on is used, i[...]

43 Ribbon Overview 1/5/201 1 GT -Series™ User Guide P1032729-001 4. Observe the results. Did flakes or particles of ink from th e ribbon adhere to the label? Ribbon Scratch T est Perform the ribbon scratch test when labels are unavailable. T o perform a ribbon scratch test, complete these s teps: 1. Unroll a short len gth of ribbon. 2. Place the [...]

Printing on Fa n-Fold Media 44 P1032729-001 GT -Series™ User Guide 1/5/201 1 Printing on Fan-Fold Media Printing on fan-fol d media requires you to adjust the media guide’ s stop position. 1. Open the t op cover . 2. Adjust the media guide stop position wit h the green thumb wheel . Use a piece of the fanfold medi a to set the stop position. Ro[...]

45 Printing on Fan-F old Media 1/5/201 1 GT -Series™ User Guide P1032729-001 3. Insert the media through the slot at the rea r of the printer . 4. Run the media between the medi a gui des and roll holders. 5. Close the top cover . After printing or feeding several la bels: If the media does not track down the center (moves from side to side) or t[...]

Printing with Externally Mo unted Roll Media 46 P1032729-001 GT -Series™ User Guide 1/5/201 1 Printing with Externally Mounted Roll Media The GT -Series™ printer accommo dates externally mounted ro ll media similar to the pri nter ’ s support of fan-fold media. The printer requires the med ia roll and stand combin ation to have a low initial [...]

47 Fonts and Y our Printer 1/5/201 1 GT -Series™ User Guide P1032729-001 Font s and Y our Printer The GT -Series™ printer support s your language and fo nt requirements wit h a variety of internal fonts, on-bo ard font scaling, int ernatio nal font sets and character code page support, Unicode support, and font download. The GT -Series™ print[...]

Fonts and Y our Printer 48 P1032729-001 GT -Series™ User Guide 1/5/201 1 Identifying Font s in Y our Printer Fonts and memory are shared by the programming lang uages in the printer . Fonts can be loaded in many memory areas in the GT -Ser ies™ printer . ZPL programming can recognize EPL and ZPL fonts. EPL progra mming can only recognize EPL fo[...]

49 S tand Alone Printing 1/5/201 1 GT -Series™ User Guide P1032729-001 S t and Alone Printing Y our printer can be config ured to work withou t being att ached to a computer . The printe r has the ability to automatically run a sin gle label form. One or more downloaded label forms can be accessed and run with a terminal or wedge device or a Zebr[...]

Sending Files to the Printer 50 P1032729-001 GT -Series™ User Guide 1/5/201 1 Sending Files to the Printer Graphics, font s and programming files can be sent to the printer from th e Microsoft W ind ows operating sy stems by using the Zebra Se tup Utilities (and dri ver), ZebraNet™ Bridge or Zebra ® ZDownloade r found on the user's C D or[...]

1/5/201 1 GT -Series™ User Guide P1032729-001 4 Printer Options This section covers th e common printer opti ons and accessories with brie f descriptions and how to get yo u started using or configurin g your printer option or acce ssory . Content s Label Dispenser Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Label Dispenser Option 52 P1032729-001 GT -Series™ User Guide 1/5/201 1 Label Dispenser Option The factory insta lled label dispenser option al lows you to prin t a label wit h backing (liner/web) being re moved from the label as it prints, ready for application . When printing multiple labels, removing the dispensed (peeled) label no tifies the [...]

53 Label Dispenser Option 1/5/201 1 GT -Series™ User Guide P1032729-001 2. Lift the liner over the top of the printer and open the dispenser do or . 3. Insert the lab el liner between the di spenser do or and the printer body .[...]

Label Dispenser Option 54 P1032729-001 GT -Series™ User Guide 1/5/201 1 4. Close the disp enser door . 5. Press the Feed button to advance the media. 6. During the print job, the printer will peel off the backing and present a single label. T ake the label fro m the printer to allow the printer to print the next label. Note: If you did n ot activ[...]

55 ZebraNet® 10/100 In ternal (Wired) Print Server Op tion 1/5/201 1 GT -Series™ User Guide P1032729-001 ZebraNet ® 10/100 Internal (Wired) Print Server Option The ZebraNet ® 10/100 Intern al Print Server (PS) is an optional factory installe d device that connects the network and your ZebraLink TM -enabled printer . The print server provides y[...]

ZebraNet® 10/100 Internal (Wi red) Print Server Option 56 P1032729-001 GT -Series™ User Guide 1/5/201 1 Printer Network Configuration S tatus Label GT -Series™ printers with t he ZebraNet ® 10/100 Internal Print Server op tion on-board print an additional printer configuration status l abel for information ne eded to establish and tro uble sh[...]

57 Zebra® KDU — Printer Accessory 1/5/201 1 GT -Series™ User Guide P1032729-001 Zebra ® KDU — Printer Accessory The Zebra ® KDU (keyboard display u nit) is a small terminal unit that interfac es with the printer for accessing EPL la bel forms stored in the printer . The KDU is strictly a termi nal and does not ha ve the capability to store[...]

KDU Plus™ — Printer Accessory 58 P1032729-001 GT -Series™ User Guide 1/5/201 1 KDU Plus™ — Printer Accessory The KDU Plus™ is a te rminal device with memory for stor ing files and maintaining one or more remote print ers. The KDU Plus has a lar ger laptop style ke yboard than the Zebra’ s original KDU desi gn. The KDU Plus i s designe[...]

59 ZBI 2.0™ — Zebra Basic Interpreter 1/5/201 1 GT -Series™ User Guide P1032729-001 ZBI 2.0™ — Zebra Basic Interpreter Customize and enh ance your p rinter with ZBI 2.0™ optional programming language. ZBI 2.0 allows Zebra printers to ru n applications an d take input from scales, scanners and other peripherals—all without a PC o r net[...]

ZBI 2.0™ — Zebra Basic Interpreter 60 P1032729-001 GT -Series™ User Guide 1/5/201 1 Notes • ___________ ________________ __________________ ________________ ______ ___________ ________________ __________________ ________________ _____________ ___________ ________________ __________________ ________________ _____________ ___________ ________[...]

1/5/201 1 GT -Series™ User Guide P1032729-001 5 Maintenance This section provid es routine cl eaning a nd maintenance procedures. Content s Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Maintenance Cleaning 62 P1032729-001 GT -Series™ User Guide 1/5/201 1 Cleaning When you clea n the printer , use one of th e following supplies that best suits your needs: Y ou can obtain cleaning su pplies at www .zipzebra.com . The cleaning pro cess takes just a couple of minut es using the steps outlined be low . Cleaning Supplies Order Quanti[...]

63 Maintenance Cleaning 1/5/201 1 GT -Series™ User Guide P1032729-001 Cleaning the Printh ead Always use a new cleaning pen on the printhead (an ol d pen carries contamin ants from its previous u ses that m ay damage the printhead). When you loa d new media, you can al so clean the printhea d. 1. Rub the cleaning pen across t he dark area of the [...]

Maintenance Cleaning 64 P1032729-001 GT -Series™ User Guide 1/5/201 1 Media Path Considerations Use a cleaning swab to remove debris, d ust or crust that has built -up on the holders, gui des and media path surfaces. 1. Use the alcohol in the clea ning swab to so ak the debris to break up the adhesi ve. 2. W ipe the ridges to rem ove accumulated [...]

65 Maintenance Cleaning 1/5/201 1 GT -Series™ User Guide P1032729-001 Sensor Cleaning Dust can accumula te on the media sensors. 1. Gently brush or blow dust away wit h a can of compressed ai r . Do not use an air compressor - oil (from the pump) and dirty water will contaminate the printer and printhead. If necessary , use a dry swab to brush aw[...]

Maintenance Cleaning 66 P1032729-001 GT -Series™ User Guide 1/5/201 1 Platen Cleaning and Replacement The standard platen (drive roll er) normally does not require clean ing. Paper and liner dust can accumulate without effec ting print operations. Contaminates on the platen roller can damage the printhead or c ause the media to sl ip or stick whe[...]

67 Maintenance Cleaning 1/5/201 1 GT -Series™ User Guide P1032729-001 3. Lift the pla ten out of the printer’ s bottom frame. 4. Clean the pl aten with the a lcohol moist ened swab. Cl ean from the ce nter out. Repea t this process until th e all of the roller surface has been cleaned. If there has been heavy adhesive build-up or labe l jam, re[...]

Maintenance Cleaning 68 P1032729-001 GT -Series™ User Guide 1/5/201 1 5. Install the platen in the printer . Discard the cleaning swabs afte r use - do not reuse. 6. Make sure the bearings and drive ge ar are on the shaf t of the p laten. 7. Align the plat en with the gear to the le ft and lower it into the printer ’ s bottom fra me. 8. Gently [...]

69 Maintenance Replacing the Printhead 1/5/201 1 GT -Series™ User Guide P1032729-001 Replacing the Printhead If you need to replace the printhead, read the procedure and re vi ew the removal and installation steps before actually repl acing the printhead. Before followi ng the steps in this p rocedure, open the prin ter by pulling the release lat[...]

Maintenance Replacing the Printh ead 70 P1032729-001 GT -Series™ User Guide 1/5/201 1 Printhead Removal 1. Open the print er . Remove any transfer ribbon fro m the printer . 2. Grasp the right side of th e printhead’ s cover bra cket and gently pull the brack et way from the printhead. The re is a gap in the cover on the side for the thumb to g[...]

71 Maintenance Replacing the Printhead 1/5/201 1 GT -Series™ User Guide P1032729-001 3. Use the printhead cover ’ s the le ft side’ s shor t guid e arm to releas e the printhead from the ribbon frame. . Push the short arm’ s pin into the rig ht side of the ribbon frame and pr ess the printhead’ s release tab. Short Printhead Cover’s Gui[...]

Maintenance Replacing the Printh ead 72 P1032729-001 GT -Series™ User Guide 1/5/201 1 If needed, push the short arm’ s pin i nto the le ft side of the ribbon frame and press the printhead’ s other release tab. 4. Use a Phillips screwd river to remove the screw th at holds the ground (green) wire. Disconnect the two printhead cabl es from the [...]

73 Maintenance Replacing the Printhead 1/5/201 1 GT -Series™ User Guide P1032729-001 Printhead Replacement The printhead is replaced by essentially reversing removal proced ure steps. 1. Connect the two printhead cables to th e printhead. 2. Connect the ground wire to the print head assembly . 3. Insert print head assembly’ s cente r pivot tab [...]

Maintenance Replacing the Printh ead 74 P1032729-001 GT -Series™ User Guide 1/5/201 1 4. Snap the left an d right sides of the printhe ad assembly into the ribbon frame. V erify that the printhead is captured properly by the lock ing tabs and the frame. Alternately push eac h side of the prin thead into the ribbon frame to verify that is secured [...]

1/5/201 1 GT -Series™ User Guide P1032729-001 6 Troubleshooting This section provides info rmation about printer error reporting that you mig ht need for printer troubleshootin g. Assorted diagno stic tests are included. Content s S tatus Light Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

S tatus Light Descriptions 76 P1032729-001 GT -Series™ User Guide 1/5/201 1 S t atus Light Descriptions What the St atus Light is T elling Y ou LED St atus and Color Printer St atus For a Resolution, Refer to Numbe r: Off Off 1 Solid Green On 2 Solid A mber Stopped 3 Flashing Gree n Normal Operat ion 4 Flashing Red Stop ped 5 Double Flashing Gree[...]

77 S tatus Light Error Resolutions 1/5/201 1 GT -Series™ User Guide P1032729-001 S t atus Light Error Resolutions The following Status Error Light Resoluti on numbers correspond to the Status Light Description tab le on the previous pa ge. Each error n umber may have one o r more resolution to correct that erro r listed. 1. The printer is not rec[...]

S tatus Light Error Resolutions 78 P1032729-001 GT -Series™ User Guide 1/5/201 1 5. The media is out. • Follow the instructions for Loading Rol l Media on page 1 1 in the Getting S tarted section, and then press t he Feed button to resume p rinting. The ribbon is out. • The printer has sensed the end of the ri bbon roll. Replace the ribbon. T[...]

79 Print Quality Problems 1/5/201 1 GT -Series™ User Guide P1032729-001 Print Quality Problems No print on the label. • The media may not be direct th ermal media when prin ting without ribbon (i.e. thermal transfer). Th e media m ay not be di rect ther mal media. Se e the te st procedur e Determining Thermal Medi a T ypes on page 39 . • For [...]

Print Quality Problems 80 P1032729-001 GT -Series™ User Guide 1/5/201 1 There are long tracks of missing print (blank vertical lines) on several labels. • The printhead is dirty . Clean the printhead. • The printhead elements are damaged. The printing does not st art at the to p of the label or misprinting of one to three labels. • The medi[...]

81 Print Quality Problems 1/5/201 1 GT -Series™ User Guide P1032729-001 A EPL label format was sent to, bu t not recognized by , the printer . • Is the printer in pause mode? If so, press the Feed but ton. • If the printer has label dispensing en abled, the printer may be waiting for the label to be removed. The liner/web must be properly th [...]

Manual Calibration 82 P1032729-001 GT -Series™ User Guide 1/5/201 1 Manual Calibration Manual calibrat ion is recommende d whenever you are using pre-pr inted media or if the printer will not correctly auto calibrate. 1. Make sure media i s loaded. 2. T urn on the printer p ower . 3. Press and hold the Fee d button until the gree n status light f[...]

83 T roubles hooting T ests 1/5/201 1 GT -Series™ User Guide P1032729-001 T roubleshooting T est s Printing a Configuration Label T o print out a listing of t he printer ’ s current configuratio n, refer to the one-flash sequence in Feed Button Modes on page 86 in this section. See App endix: ZPL Configuration on page 97 to interpre t the label[...]

Resetting the Factory Default V alues 84 P1032729-001 GT -Series™ User Guide 1/5/201 1 Resetting the Factory Default V alues Sometimes, resetting the printer to the facto ry defaults may solve some problems. Refer to the four-flash sequence in Feed Button Modes on page 86 in this section. Communications Diagnostics If there is a problem transferr[...]

85 Communications Diagnostics 1/5/201 1 GT -Series™ User Guide P1032729-001 The following example of a communicati ons DUMP mode printed out. The p rintout displays hexadecimal d ata 00h-FFh (0-255 decimal) w ith a unique character for ea ch hexadecimal value displayed above the h exadecimal data. The blank lines between t he lines of data are wh[...]

Feed Button Modes 86 P1032729-001 GT -Series™ User Guide 1/5/201 1 Feed Button Modes Power Off Modes W ith the printer power off, pr ess and hold the Feed bu tton wh ile you turn on the power . Flash Sequence Action Amber - Red Flashing Firmware Download Mode - The printer starts rapidly flas hing re d to denote entry into the Firmware Download m[...]

87 Feed Button Modes 1/5/201 1 GT -Series™ User Guide P1032729-001 Power On Modes W ith the printer power on and t op cove r closed, press and ho ld the Feed button for several seconds. The green status LED will flash a number of times in sequence. The explana tion at the right (Action) sh ows what ha ppens when you release the key after the star[...]

Feed Button Modes 88 P1032729-001 GT -Series™ User Guide 1/5/201 1 Notes • ___________ ________________ __________________ ________________ ______ ___________ ________________ __________________ ________________ _____________ ___________ ________________ __________________ ________________ _____________ ___________ ________________ ____________[...]

1/5/201 1 GT -Series™ User Guide P1032729-001 A Appendix: Interface Wiring This section provides printer interface connection in formation. Content s Universal Serial Bus (USB) Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Universal Serial Bus (USB) Interface 90 P1032729-001 GT -Series™ User Guide 1/5/201 1 Universal Serial Bus (USB) Interface The figure below displays the cable wirin g re quired to use the printer’ s USB interface. The printer requires cable or cable pac kagin g that be ars the “Cer tified USB™” mark to guarantee USB 2.0 compliance. For pr[...]

91 Parallel Interface 1/5/201 1 GT -Series™ User Guide P1032729-001 Parallel Interface The printer ’ s parallel interface uses the IEEE 1284-A to 1284 -B parallel interface cables. The host connector h as a DB-25 pin male con nector . The printe r connector is a Centroni cs style connector . PRINTER DB -25 Pin No. Centronics Pin No. DB -25 to C[...]

Ethernet Interface 92 P1032729-001 GT -Series™ User Guide 1/5/201 1 Ethernet Interface This interface requires a UTP RJ 45 Ethernet cable rated CA T -5 or better . The table below provides the cable’ s pinout assignments. Signal Pin Pin Signal T x + 11T x + T x - 22T x - R x + 33R x + — 44— — 55— R x - 66R x - — 77— — 88— 4 3 2 [...]

93 Serial Port Interface 1/5/201 1 GT -Series™ User Guide P1032729-001 Serial Port Interface The maximum current avai lable through the serial a nd/or parallel port is not to exceed a total of 0.75 Amps. When XON/XOFF handshak ing is selected, data fl ow is controlled by the ASCII control codes DC1 (XON) and DC3 (X OFF) . The DTR control lead wil[...]

Serial Port In terface 94 P1032729-001 GT -Series™ User Guide 1/5/201 1 Notes • ___________ ________________ __________________ ________________ ______ ___________ ________________ __________________ ________________ _____________ ___________ ________________ __________________ ________________ _____________ ___________ ________________ _______[...]

1/5/201 1 GT -Series™ User Guide P1032729-001 B Appendix: Dimensions This section p rovides exte rnal printe r dimensions. Content s External GT -Series™ Printer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96[...]

External GT -Series™ Printer Dimensions 96 P1032729-001 GT -Series™ User Guide 1/5/201 1 External GT -Series™ Printer Dimensions All dimensions are in inche s[...]

1/5/201 1 GT -Series™ User Guide P1032729-001 C Appendix: ZPL Configuration This section provides a basic overview of mana ging printer config uration, the Configuring Status Printout, and Pr inter Memory Printouts. Content s Managing the ZPL Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 ZPL Co[...]

Managing the ZPL Prin ter Configuration 98 P1032729-001 GT -Series™ User Guide 1/5/201 1 Managing the ZPL Printer Configuration The ZPL printer is designed to allow you t o change printer settings dynamically for fast first label out printing . Printer parameters that are pe rsistent, will be retain ed for following formats to use. Those settings[...]

99 ZPL Configuration St atus to Command Cross-refere nce 1/5/201 1 GT -Series™ User Guide P1032729-001 ZPL Configuration S t atus to Command Cross-reference The Printer Configur ation Label, shown below , provides a listing of a majorit y of the configurations settings that can be set b y ZPL command. Figure 2 • Configuration Label Printout Sen[...]

ZPL Configuration S tatus to Command Cross-reference 100 P1032729-001 GT -Series™ User Guide 1/5/201 1 T able 2 • ZPL Commands a nd Configuration Receipt Callout Cross-Reference From this point in the Configuration Rece ipt listing, the printout h as sensor settings and val ues are displayed t o troubleshoot sens or and media operations. The se[...]

101 ZPL Configuration St atus to Command Cross-refere nce 1/5/201 1 GT -Series™ User Guide P1032729-001 The configuration set tings listed here resume after th e T AKE LABEL sensor value. These listings contai n printer features seldom chang ed from default or prov ide status informati on (e.g. Firmware V ersion). T able 3 • ZPL Commands a nd C[...]

Printer Memory Management and Related S tatus Reports 102 P1032729-001 GT -Series™ User Guide 1/5/201 1 Printer Memory Management and Related S t atus Report s T o help you manage pr inter resources, the prin ter supports a variety format commands to manage memory , transfer object s (between memory areas, import and export), object na ming, and [...]

103 Printer Memory Management and Related S tatus Reports 1/5/201 1 GT -Series™ User Guide P1032729-001 T able 4 • Object Management and St atus Report Commands Command Name Description ^WD Print Directory Label Pri nts a list of objects and resident bar codes and fonts in all addressable memory locations ~WC Print Configuration Label Prints a [...]

Printer Memory Management and Related S tatus Reports 104 P1032729-001 GT -Series™ User Guide 1/5/201 1 Notes • ___________ ________________ __________________ ________________ ______ ___________ ________________ __________________ ________________ _____________ ___________ ________________ __________________ ________________ _____________ ____[...]