American Megatrends G4 инструкция обслуживания

MegaRAC® G4 User’s Guide MAN-940 01/04/07[...]

MegaRAC® G4 User’s Guide ii © Copyright 1998-2007 A merican Megatrends, Inc. All rights reserved. American Megatrends, Inc. 6145-F Northbelt Parkway Norcross, GA 30 0 71 This publicati o n c ont ai n s pr oprietary inf orm ation whic h is pr ot ect ed by c opy right. No part of this publication can be reproduced, transcribed, stored in a retrie[...]

Preface iii Table of Contents Revision Hi story ............................................................................................................... ............. ii Table of Contents .............................................................................................................. ........... iii Limited Wa rranty ..........[...]

MegaRAC® G4 User’s Guide iv Sensor Reading ................................................................................................................. ........ 22 Event Log ...................................................................................................................... ............. 23 Configurat ion Group ...........[...]

Preface v BIOS ........................................................................................................................... ............ 41 Connecting using Hy per Terminal.............................................................................................. 42 Logging In ......................................................[...]

MegaRAC® G4 User’s Guide vi Limited Warranty The buyer agrees that if this product pr oves to be defective, American Megatrends is only obligated to repair or re place this product at Am erican Megatrends’ discretion according to the terms and conditions of the warranty registration card that accompanies this product. Am erican Megatren ds sha[...]

Preface vii Disclaimer This manual describes the operation of the American Megatrends MegaRAC® G4 card. Although effor ts have been m ade to assure the acc uracy of the information containe d here, American Megatrends expressly disclaims liability for any error in this in formation , and for dama ges, whether direct , indirect, sp ecial, exemplary[...]

MegaRAC® G4 User’s Guide viii Retail Packing List You should have received the following: • an American Megatrends MegaRAC® G4 card • a MegaRAC® G4 card Quick Installation Gu ide • this MegaRAC® G4 User’s Guide (lo cated on the MegaRAC® G4 CD ) • a MegaRAC® G4 CD • a VGA Splitter Cable • a MegaRAC G4 USB Cable with a powe r ja[...]

Preface ix FCC Class A Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the fo llowing two conditions: (1) this device may no t cau se harmful interference, and (2) this device must accept any interference received, incl ud ing interfere nce that may cause undesire d operation. Note: This equipment has been test[...]

MegaRAC® G4 User’s Guide x Industry Canada This Class A d igital apparat us meets al l requireme nts of the Canadia n Interference Causing Equipment Reg ulations. Operation is subj ect to the following two conditio ns; (1 ) this device digital apparatus meets all requirements of the Canadian Interference Cau sing Equipment Regulations. Op eratio[...]

Chapter One : Introduction 1 Chapter 1 Introduction Features Feature Description Key Feature • Remote power control (r eset and power cycle) of the managed serv er • Text/graphics K VM/IP at any po wer state • High performance redir ection enables r emote operating s ystem installation and software/patch updates • Monitors and manages all e[...]

MegaRAC® G4 User’s Guide 2 Feature Description SNMP trap • Email (SMTP) no tification Web based user interface • Cross browser support • Customizable GUI • Added security with SSL (HTTPS) • Cross platform support Sophist icated user management • Multiple user permission level • Many user profiles • Web based configuration of the [...]

Chapter Two : Installing Your MegaRAC® G4 Card 3 Chapter 2 Inst alling Y our MegaRAC® G4 Card Before You Start Avoid Electro-Static Disch arge (ESD) Electro-Static Discharge (ES D) can damage t he MegaRAC® G4 ca rd and other sy stem components. Keep your Mega RAC® G4 card in its anti-static bag until it is to be installed. Avoi d contact with a[...]

MegaRAC® G4 User’s Guide 4 Step 1 Unpack the MegaRAC® G4 card (and check jumper settings) Inspect the cardb oard carton f or obvious da mage. If dam aged, call 770-2 46-8600. Leave it in its original packing . Jumper Setting J5 Confirm that no jumper is installed (pins one and two, open). J14 & J15 If your hosts system’s mo therboard has [...]

Chapter Two : Installing Your MegaRAC® G4 Card 5 MegaRAC® G4 Card Layout and Connection Guide USB In Network VGA In J10 RS232 Serial Port J5 Recovery/ Configuration J18 MegaRAC Feature Connector J16 & J17 Must Be Shorted J14 & J15 I2C Clock/Data PCI Bypass Host System’s Motherboard PCI Slot VGA Splitter Cable RJ-45 Network Cable Plug th[...]

MegaRAC® G4 User’s Guide 6 USB In Network VGA In J10 RS232 Serial Port J5 Recovery/ Configuration J18 MegaRAC Feature Connector J16 & J17 Must Be Shorted J14 & J15 I2C Clock/Data PCI Bypass Host System’s Motherboard PCI Slot VGA Splitter Cable RJ-45 Network Cable Plug the AC Adapter here (optional) T o the MegaRAC G4 (USB In) T o Host [...]

Chapter Two : Installing Your MegaRAC® G4 Card 7 Step 3 Connect External Cables Connect the MegaRAC G4 USB cable to the card. (Optional) Connect the Power Adapter to the card. Connect to the USB Port on the Host System. Connect to the VGA port on the Host System. Connect the VGA Splitter Cable to the card. Connect to the local Monitor . Connect th[...]

MegaRAC® G4 User’s Guide 8 Step 5 Initial Configuration of the MegaRAC® G4 card The MegaRAC® G4 card is read y to be used at t his stage. If y ou have an AC Adapter attached to the MegaRAC® G4 card’s USB cabl e, it will be powered on even if your host system i s not powe red on. At this point you may wish to do an initial configu ration of [...]

Chapter Two : Installing Your MegaRAC® G4 Card 9 Intel Device Spy for UPnP Technologies If you want to use De vice Spy for UPnP Technologies t o locate the MegaRAC card follow the steps below: Download Device Spy for UPnP Technologies from the Intel website: http://www.intel.com/ Do a search for the following phrase: Intel® Tools for UPnP Technol[...]

MegaRAC® G4 User’s Guide 10 Setup your Client System’s Internet Browser You must first set up Internet Explorer br owser on the cl ient system before you can redirect the host system’s consol e. Set up Int ernet Explorer’s Securit y Settings to allow the downloadi ng of Sig ned ActiveX cont rols and also allow it to run Si gned ActiveX con[...]

Chapter Three : MegaRAC® G4 Card Layout 11 Chapter 3 MegaRAC® G4 Card Layout USB In Network VGA In J10 RS232 Serial Port J5 Recovery/ Configuration J18 MegaRAC Feature Connector J16 & J17 Must Be Shorted J14 & J15 I2C Clock/Data PCI Bypass J1 JTAG (Joint Test Action Group) IC E (In-Circuit Emulator) Connector Connector not m ount ed. Thi [...]

MegaRAC® G4 User’s Guide 12 J6 USB In, J7 Network and J8 VGA In External Connectors Warning The MegaRAC G4 USB Cable is specifically designed for the MegaRAC G4, revision E PC B an d new er revisions only. Do not use the MegaRAC G4 USB Cable fo r any other Me gaRAC device. Connect the MegaRAC G4 USB cable to the card. (Optional) Connect the Powe[...]

Chapter Three : MegaRAC® G4 Card Layout 13 J9 Service Connector This jumper is used exclusively for servicing the MegaRAC® G4 card. J9 is not described in t his document . J10 Serial Port J10 RS232 Serial Port (Optional) Connect the Serial Cable from the motherboard to the card. You can co nnect an exter nal 9 pin serial port connector to this he[...]

MegaRAC® G4 User’s Guide 14 J14 and J15 I2C Clock/Data PCI Bypass Jumper J14 & J15 I2C Clock/Data PCI Bypass If your hosts system’s motherboard has support for I2C on the PCI slots, place a jumper on these two headers. By default these headers are open. These two headers allo w your MegaRAC® G4 card to read I2 C bus information. If your h[...]

Chapter Three : MegaRAC® G4 Card Layout 15 J18 MegaRAC® Feature Cable Power On Cable (Runs between the MegaRAC G4 and the Power On Switch located on Front Panel of the Host System) Power On Cable (Runs between the MegaRAC G4 and the Power On Header located on the Host System’s Motherboard) Reset Switch Cable (Runs between the MegaRAC G4 and the[...]

MegaRAC® G4 User’s Guide 16 Power On Cable Reset Switch Cable I2C Cable MegaRAC Feature Connector Cable J18 MegaRAC Feature Connector Connect the MegaRAC Feature cable from the motherboard to the card. *Optional. Connect this cable to motherboard’s IPMI/IPMB/I2C connector . Connect this cable to the motherboard Power On pins. Connect this cabl[...]

Chapter Three : MegaRAC® G4 Card Layout 17 Power On Cable (Runs between the MegaRAC G4 and the Power On Switch located on Front Panel of the Host System) Power On Cable (Runs between the MegaRAC G4 and the Power On Header located on the Host System’s Motherboard) Reset Switch Cable (Runs between the MegaRAC G4 and the Reset Switch located on Fro[...]

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Chapter Four : Using Your MegaRAC® G4 19 Chapter 4 Using Y our MegaRAC® G4 MegaRAC® G4 GUI Overview The MegaRAC® G4 has a user-friendly Gr aphics User Interface (GUI) called the MegaRAC® G4 GUI . It is designed to be easy to use. It has a low learning curve because it uses a standa rd Internet browser . You can expect to be up an d running in [...]

MegaRAC® G4 User’s Guide 20 MegaRAC® G4 GUI Explained After you successfu lly log into your MegaRAC® G4, you are greeted w ith the MegaRAC® G4 GUI . Menu Bar There is a menu bar located at the top of the MegaRAC® G4 GUI . It lists the following groups: • General Info rmation G roup • Server Health Group • Configurat i o n Gr ou p • R[...]

Chapter Four : Using Your MegaRAC® G4 21 Sensor Monitoring Options This page all ows you to sele ct sensor m onitoring options. Sens ors can be monitored external baseb oard management controller ( B MC) connected to the PMB bus or you can directly monitor sensors on the I2C bus. Item Description Monitoring Options You can select ho w you want to [...]

MegaRAC® G4 User’s Guide 22 Sensor Reading This page dis plays all sensor readings a nd thresh olds from the sy stem. Item Description Select a sensor type category You can select a specific categor y of sens ors that you may want to view or all the sensors. All Sensors Temperature Sens ors Voltage Sensors Fan Sensors Sensor Readings This field [...]

Chapter Four : Using Your MegaRAC® G4 23 Event Log On this page there is a table of the ev ents from the system's event log. Item Description Select an ev ent log category Select one of the following event categories: • Sensor-Specific Events • BIOS Generated Events • System Management Software Events Event Log You can obtain the follow[...]

MegaRAC® G4 User’s Guide 24 User List This page allows you to view the current list of user slots for th e serv er. If you would like to delete or modify a user, select their name in the list and press Delete User or Modify User. To add a new user, selec t an un-con figured slot a nd press Add User . Item Description UserID This field displays t[...]

Chapter Four : Using Your MegaRAC® G4 25 Add New Use r This page all ows you to e nter the requested informati on for the new user. You ca n add a new user by e ntering t he informat ion for the new us er and b y selecting the Add button . Press Cancel to return to the user list. Note: Only user accounts with administrative rights are allowe d to [...]

MegaRAC® G4 User’s Guide 26 Modify User Enter the new inform ation for the user below an d press Modify. Press Cancel to return to the user list. Item Description User Name This field contai ns the user name being modified . This field cannot be modified. Change Password Place a check in this box to change th e password. Password Enter the new p[...]

Chapter Four : Using Your MegaRAC® G4 27 Alert List On this page you can configure alert destinati ons. To delete an alert, select it and press Delete. To create a new alert, select a “N o t Configu red” alert table entry and click ‘Modify’ bu tton. Item Description Alert # Number of alert configura tion entry. Ther e are 15 alert configur[...]

MegaRAC® G4 User’s Guide 28 Mouse Mode Settings Here you can c onfigure the m ouse mode. Item Description Set mode to Absolute Select this option to se lect mouse mode to “Absolute”, depending upon your system. This mo de enables you to see 2 mous e cursors where one is redirected host mouse curs or an d other is actual lo ca l mouse cursor.[...]

Chapter Four : Using Your MegaRAC® G4 29 LDAP Settings This page allows you to access the Lightw eight Directory Access Protoc ol (LDAP) Server and authentication information and LDAP Settings information. LDAP is an I nternet protoc ol that MegaR AC® card can use to authe nticate users. If y ou have an LDAP server configured on your netw ork, yo[...]

MegaRAC® G4 User’s Guide 30 Remote Control Group This group o f pages allows y ou to manage the remote console and powe r status of the server. Launch Redirection This page all ows you to la unch console redi rection and t o manage the re mote server. Select the desired vi ewer that you wish to use t o start redire ction. Click o n the appropria[...]

Chapter Four : Using Your MegaRAC® G4 31 Console Redirection Window Video This dropdown menu contain s th e fo llowing dropdown menu items: Menu Item Description Start Redirection This menu item can be used to b egin Console Redirection . Stop Redirection This menu it em can b e used to h alt Console Redirection . Restart This menu item can be use[...]

MegaRAC® G4 User’s Guide 32 Mouse This dropdown menu contain s th e fo llowing dropdown menu item: Menu Item Description Sync Cursor This menu item can b e used to synchronize or un synchronize the mouse cursor. Options This dropdown menu contain s th e fo llowing dropdown menu items: Menu Item Description Bandwidth The Bandwidth Usage option al[...]

Chapter Four : Using Your MegaRAC® G4 33 Device This dropdown menu contain s th e fo llowing dropdown menu items: Menu Item Description CDROM This menu item can be used to star t or stop the redirection of the CD-ROM drive. You can redirect from an image of a CD or from a ph ysical CD-ROM drive. Floppy This menu item can b e used to st art or stop[...]

MegaRAC® G4 User’s Guide 34 Firmware Update Warning DO NOT CLOSE THE WIN DOW USING THE CLOSE BUTT ON (X) ON THE TITLE BAR WHEN THE MEGARAC® IS IN UPDATE MODE. USE THE CANCEL BUTTON ONLY! Note: The firmware upgrade pro cess is a crucial op eration. Make sure that the chances of a power or connectivity loss are mini mal when performing this opera[...]

Appendix A : Troubleshooting 35 Appendix A Troubleshooting BMC Not Responding Problem The BMC doe s not respon d. Symptom You cannot power off, po wer on, or po wer cycle the h ost system . You cannot obt ain Host System health information. Solution Make sure that in IPMI configuration "U se server' s onboard BMC to access health informat[...]

MegaRAC® G4 User’s Guide 36 Cannot Power On the Host System Remotely Problem Cannot rem otely power on, p ower off, o r power cycle the host system. Symptom When connect ed to the Me gaRAC® G4 rem o tely (using the GUI ), power on, power off, and power cycle does not work properly. Solution The user should m ake sure that the feature c a ble is[...]

Appendix B : Serial Over LAN 37 Appendix B Serial Over LAN Hardware Setup You can use an external se rial port connector and null modem cable to setup the MegaRAC® G4 to perform Serial over LAN oper ations. To do this, you must have an external 9-pin serial port connector a nd cab le plugged into the MegaR AC® G4 card’s serial port connector at[...]

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Appendix C : G4ConfigApp 39 Appendix C G4ConfigApp Overview The MegaRAC card can be located using the G4ConfigApp utility. Once the IP Address is located or configured, you c an use your Int ernet browser to access the MegaRAC ca rd remotely. The G4Conf igApp utility is a GUI-based program that must be run from the host machine. The host machine is[...]

MegaRAC® G4 User’s Guide 40 User Manager Tab The User Manager tab allows you to m anage the MegaRAC™ G4 card’s users. Here yo u can add, delet e, and modify users. Field/ Button Description Add Button The Add button allows you to add a new administrator to the MegaRAC™ G4 card’s user list. The user name must be no more than eight charact[...]

Appendix D: SMASH Command Line Utility 41 Appendix D SMASH Command Line Utility Overview This appendix expl ai n s ho w t o use SMA SH . You can acces s SMASH t hrough a Telnet client. This is useful when you do not have a DHCP serve r on your net work and nee d to statically assign the IP address to the MegaR AC®. Prerequisites You need t he foll[...]

MegaRAC® G4 User’s Guide 42 Connecting using Hyper Terminal The best way to telnet into the MegaRAC® card is through Hyper Terminal. It is assumed that you know how to use Hyper Terminal. Usag e of Hyper Terminal is therefore not documented here. Remember What Connect using the Serial Po rt (either COM1 or COM2) Bits per second set to 19200 Dat[...]

Appendix D: SMASH Command Line Utility 43 Logging In Default Root User Name and Passw ord When you see the login prom pt, enter your usernam e and passwor d. The default root username and password is as fol lows: Field Default Root Username root Password superuser Note: The default root user nam e and pa ssword are in lower-case characters. Note: W[...]

MegaRAC® G4 User’s Guide 44 Introduction: What is SMASH: Most server rooms and data centers subscribe to the maxi m th at more is better – more servers that is. According to a survey by mark et research firm Novo1 Inc., the average data center has 230 servers. That num ber is rising 10 percent to 20 percent each year . Furt her, these data cen[...]

Appendix D: SMASH Command Line Utility 45 List of commands: SMASH has i n all 11 comm ands for the user. The OEM s can add their own comm ands to SMASH provided they prefix their command s with “OEM_”. The commands are as follows: Table 1: Command List Command Requirement Definition and usage cd MUST Us ed to set the Current Defaul t Target (na[...]

MegaRAC® G4 User’s Guide 46 List of targets: SMASH provides an extensive list of targ ets as per the specification. The targets of SMASH remain as hiera rchical tree structure. SMASH starts w ith root “/” target which is essentially the starting point of the folder tree. The underlying targets generally will pertain to a system which is mark[...]

Appendix D: SMASH Command Line Utility 47 The lists of targets that SMASH CLP currently sup ports are • system • sensor • tempsensor • profile • nic • logs • admin • cpu • accounts • record • hdwr The number of targets will depend on the discovery mechanism of th e SMASH CLP. The number of entries in the SDR file will dictate [...]

MegaRAC® G4 User’s Guide 48 Changing the Curren t Default Targe t: The command to change the t arget is cd. Æ cd /system1 Æ cd .. Æ cd /syst em1/cpu1/se nsor1 Æ cd ../../.. How to get hel p The command to get help is to type : help. Associate h elp with the command name and the help for that command will show up. Æ help show Æ show –help[...]

Appendix D: SMASH Command Line Utility 49 Using advanced options: (A)ll option The –a(ll) option shows all properties of the targets. (L)evel option The level option sh ows the properties of targets down to the leve l “n” sp ecified in the command. Æ show –l 3 /syst em1 This command will show the properties of the targets up to th e third [...]

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Appendix E: UPnP and Port Usage 51 Appendix E UPnP and Port Usage UPnP The MegaRAC® G4 supports Univer sal Plug and Play (UPnP). If your rou ter supports UPnP, the MegaRAC® G4 will automatically open the appropriate ports. Port Usage Table Port Protocol Purpose Direction 5121 TCP Remote Keyboard and Mouse data (iUSB HID) Bi-directional. Data sent[...]

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Appendix F: MAC Address Map 53 Appendix F MAC Address Map MAC Address Location Description 00-40-D9-02-9B-3C Server Room, Rack 2, 5 Windows 2003 Advanced Server, Mail Server[...]

MegaRAC® G4 User’s Guide 54 Notes[...]

Index 55 Index A Add New User , 25 Alert - Modify Alert , 27 Alert List , 27 Applicable Documents and References: , 43 Avoid Electro-Static Discharge (ESD) , 3 B Before You Start , 3 BIOS , 3, 7, 23, 37, 41 BMC Not Responding , 35 C Cannot Power On the Host System Remotely , 36 Changing the Current Default Target: , 48 Configuration Group , 20, 23 [...]

MegaRAC® G4 User’s Guide 56 MegaRAC® G4 Card Layout and Connection Guide , 5 MegaRAC® G4 GUI Explained , 20 MegaRAC® G4 GUI Overview , 19 Menu Bar , 20 Modify User , 24, 26 Mouse , 28, 30, 32, 51 Mouse Mode Settings , 28 N Network Settings , 23 O Options , 7, 21, 32 Overview , 39, 41 P Port Usage Table , 51 Power Status and Control , 33 Prere[...]