HP (Hewlett-Packard) 810 G1 инструкция обслуживания

User Guide[...]

© Copyright 2013 Hewlett-Packa rd Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Centrino are trademarks of Intel Corporation in the U.S. and other countries. AMD is a trademark of Advanced Micro Devices, Inc. SD Logo is a trademark of its proprietor. Java is [...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Welcome ........ ....... .......... ......... ........ .......... ........ ......... ......... ........ ......... .......... ....... .... ............. ....... ......... ........ . 1 Finding information ................... ......... .......... .............. ......... .......... .......... ............. ......... .... ..........[...]

4 Naviga ting usi ng the keyboard, touch g estures and point ing devi ces ..................... ................. ............. 21 Using p ointing devic es .... ........... .............. ........... .............. ........... .............. ........... .............. .. ............ . 21 Setting pointing device preferences .......... ............ [...]

Initiati ng and ex iting Slee p .......... .................. .................... ............... ................. 36 Enabling a nd exitin g user-i nitiated H ibernat ion .............. ................ ............ ....... 37 Using th e power me ter and power s ettings . ............ ........... ............. ............ ...... 37 Setting passw[...]

Using Dis k Defra gmenter ............ .......... ............. .......... ............. ............ ............ 54 Using Disk Cleanup ... .......... .............. .......... ............ ........... ............ .......... ......... 55 9 Security .......... .......... ............ .......... .............. ........... ........... .......... ...[...]

Navigating and selecting in Comp uter Setup ............ ........... .............. .......... ............ .......... 74 Restor ing fact ory set tings in Computer S etup .................... ........................ ...................... . 75 Updating the BIOS ........... ......... ......... .......... ........ ............ .......... ......... .[...]

x[...]

1W e l c o m e After you set up and register the compu ter, it is important to take the following steps: ● Take a minute to browse the prin ted Windows 8 Basics guide to explore the new Windows ® featur es. TIP: To quickly return to the computer Start sc reen from an ope n app or the Windows desktop, press the Windows button on your keyboard. Pr[...]

Finding information The computer comes with several resour ces to help you perform various tasks. Resources For information about Setup Instructions poster ● How to set up the computer ● Help to identify computer components Windows 8 Basics guide Overview of using and navigating with Windows® 8. Help and Support To access Help and Support on t[...]

Resources For information about Limited Warranty * To access this guide, from the Start screen, select the HP Support Assistant app, select My comput er , and then select Warranty and services . – or – Go to http://www.hp.com/go/orderdocuments . Warranty information *You can find the expressly provided HP Limited Warranty applic able to your pr[...]

2 Getting to know your computer Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) TouchPad zone Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button Functions like the left button on an external mouse . (4) Right TouchPad button Functions like the right button on an [...]

Lights Component Description (1) Caps lock light On: Caps lock is on. (2) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. (3) Microphone mute light ● Amber: Muted. ● Off: Microphone is on. (4) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetoo[...]

Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, the esc key, or the b key. (3) Windows button Returns you to the Start screen from an open app or the Windows desktop. N[...]

Right Component Description (1) Power button Turns power on and o ff. (2) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off. (3) Rotation lock button Locks screen or ientation in either Landscape or Portrait mode. NOTE: When you move between notebook and tablet configuration, the [...]

Left Component Description (1) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent over heating. It is normal for the internal fan to cycle on and off during routine operation. (2) Speaker Produces sound. 8 Chapter 2 Getting to know your compu ter[...]

Rear Component Description (1) RJ-45 (network) jack Connects a network cable. (2) USB 3.0 ports (1) Connect optional USB 3.0 devices and provide enhanced USB power performan ce. NOTE: For details about different types of USB ports, see Using a USB device on page 45 . (3) Security cable slot Attaches an optional security cable to the computer. NOTE:[...]

Display CAUTION: To prev ent damage to t he display hinges, , when in noteb ook configur ation, do no t rotate the display counte rclockwise, and do not fo rce the rotating action. 10 Chapter 2 Ge tting to know your compu ter[...]

To change yo ur notebook to a ta blet 1. Rotate the displ ay clockwise 180 degrees until the display faces backwa rds. 2. Lower the display over the keyboard. To change the tablet ba ck into a notebook, reverse these steps. Component Description (1) Ambient light sensor Brightens or dims the display in response to ambient lig ht. (2) WLAN antennas [...]

Bottom Component Description (1) Service cover Contains the hard dr ive, the wireless LAN module slot, the WWAN module slot (select models only) , and the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a w ireless module authorized for use in the computer by the governmental agency that regula[...]

3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using your computer and a wire d or wireless network connection. This chapter will hel p you get connected to that world. Connecting to a wireless network Wireless technology [...]

Using the wireless button The computer has a wirele ss button, one or more wirele ss devices, and on e or two wireless lights, depending on the model. All of th e wireless devices on your computer are enabled at the factory, so the wireless light is o n (white) when you turn on th e computer. The wireless light indicates th e overall power stat e o[...]

Using an Internet service provider When you are setting up Internet access in your h ome, you must establ ish an account with an Internet service pr ovider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Int[...]

Protecting your WLAN When you set up a WL AN or access an existing W LAN, always enab le security feat ures to protect your network from unau thorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are co nc erned abo ut the security of your computer in a hotspot, limit your network acti[...]

Using HP Mobile Broadban d (select models only) HP Mobile Broadban d enables your compute r to use WWANs to access the Int ernet fr om more places and over larger areas th an it can by using WLANs. Using HP Mobile Broad band requ ires a network service provider (called a mobile ne twork operator ), which in most cases is a cellular phone network op[...]

Inserting and removing a SIM CAUTION: To prevent damage to the conn ectors, use minima l force when inserting a SIM. To insert a SIM, follow these steps: 1. Shut down the computer. 2. Close the displa y. 3. Disconnect all ext ernal devices connected to the computer. 4. Unplug the p ower cord from the AC outlet. 5. Turn the computer upside do wn on [...]

Using GPS (select models only) Your computer may be equipped wi th a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. For more information, see the HP GPS and Location software Help. Using Bluetooth wireless d evices (select models only) A Bluetooth device provide s s[...]

Connecting to a wired network There are 2 kinds of wired conn ections: local area network (LAN) and mo dem connection. A LAN connection use s a network cable an d is much faster than a mo dem, which uses a telep hone cable. Both cables are sold se parately. WARNING! To reduce the risk of el ectric shock, fire , or damag e to the equi pment, do not [...]

4 Navigating using the keyboard, touch gestures and pointing devices Your computer allows navi gation using touch gestures (select mode ls only) in addition to the keyboard and mo use. Touch gestu res can be used on your comp uter TouchPad or on a to uch screen (select models only). Review the Window s 8 Basics guide included with your computer. T [...]

Turning the Touc hPad off and on To turn the Tou chPad off and on, quickly do uble-tap the T ouchPad on/off b utton. Using TouchPad Gestures Your TouchPad or to uch screen (select mod els only ) allows you to navigate the pointing device on the screen by using your fingers to control the pointer acti on. TIP: For touch sc reen computer s, you may p[...]

One-finger slide The one-finge r slide lets you navigate around the screen. ● Place your finger on the TouchP a d zone and slide yo ur finger to move the on-scree n pointer in the direction you want the pointer to go. Tapping To make an on-sc reen selection, u se the Tap fun ction on the Tou chPad. ● Tap one finger on the TouchPad zone to make [...]

Scrolling Scrolling is useful for mo ving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the Touc hPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom out or in on images or text. ● Zoom in by placing two fingers tog ether on th e T ouchPad zone and then [...]

Rotating (select models only) Rotating allows you to turn i tems such as photos. ● Anchor the forefinge r of your left hand i n the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o ’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock. NOTE: Rotating is in[...]

Top-edge swipe The top-edge swipe allows you to o pen apps a vailable from the sta rt screen. IMPORTANT: Wh en an app is active , the top-edg e gesture varies depe nding on th e app. ● Swipe your finger gently from the top edge to display a vailable apps. Left-edge swipe The left-edge swipe accesses yo ur recently opened a pps so that you can swi[...]

Using the keyboard The keyboard and mo use allow you to typ e select items, scroll a nd to perform the same fu nctions as using touch gestures. The keyb oard also allows yo u to use action key s and hot keys t o perform specific functions . TIP: The Windows button on the keyboard allows you to quickly return to the Start screen from an open app or [...]

Identifying the hot keys A hot key is a combination of the fn key (1) and either the esc key (2) , o r one of the fu nction keys (3) . To use a hot key: ▲ Briefly press the fn key, and then briefly press the se cond key of the hot key combination. Hot key combination Description fn + esc Displays system information fn + f2 Displays the Power Opti[...]

Hot key combination Description fn + f10 Increases the screen brightness level. fn + f11 Turns the keyboard backlight on and off. NOTE: The keyboard backlight is turned on at the factory. To extend ba ttery life, turn off the keyboard backlight. fn + f12 Turns the wireless feature on or off. NOTE: This key does not establish a wireless connecti on.[...]

Turning the embedded nu meric keypad on and off Press fn + num lk to turn on the embedded numeric ke ypad. Press fn + num lk again to turn off the keypad. NOTE: The embedded numeric keyp ad is turned off while an external keyboard or numeric keypad is connected to the compute r. Switching key fu nctions on the emb edded numeric key pad You can temp[...]

5 Multimedia Your computer may inclu de the following: ● Integrated speaker(s) ● Integrated micropho ne(s) ● Integrated web cam ● Preinstalled multimedia software ● Multimedia buttons or keys Using the media activity controls Depending on your computer model, you may ha ve t he following media activity controls that allow you to play, pau[...]

Adjusting the volume Depending on your computer model, you ca n adjust the volume usin g the following: ● Volume buttons ● Volume hot keys (specific keys pr essed in combination with the fn key) ● Volume keys WARNING! To reduce the risk of personal inju ry, adjust the volume before putting on headphone s, earbuds, or a headset. For additio na[...]

Webcam (select models only) Some computers inclu de an integ rated webcam. Wit h the preinst alled software, you can use the webcam to take a photo or record a vid eo. You can preview and save the ph oto or video reco rding. The webcam software enable s you to ex periment with the fol lowing features: ● Capturing and sharing vide o ● Streaming [...]

DisplayPort The DisplayPort connects the computer to an option al video or aud io device, such as a h igh-definition television, or to any compatib le digital or a udio component. T he DisplayPort delivers highe r performance th an the VGA external mo nitor port and improv es digital connect ivity. NOTE: To transmit video and/or audio sig nals thro[...]

6 Power management NOTE: A computer may have a power button or a power switch. T he term power button is used throughout this gu ide to see both types of power co ntrols. Shutting down the computer CAUTION: Unsaved inf ormation is lost wh en the computer sh uts down. The shutdown comma nd closes all open pro grams, including the o perating system, [...]

Setting power options Using power-saving states Sleep is enabled at the fa ctory. When Sleep is initiate d, the power ligh ts blink and the scree n clears. Your work is save d to memory. CAUTION: To reduce the risk of possible audio and vid eo degradation, loss of a udio or video playback functionality, or loss of in formation, do not initiate Slee[...]

Enabling and exiting user-initiated Hibernation You can enable u ser-initiated Hibernation a nd change othe r power settings and timeouts u sing Power Options: 1. From the Start screen, type power , se lect Settings , and then select Power Option s . 2. In the left pane, clic k Choose what the power b utton does . 3. Click Change Settings that are [...]

Using battery power WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compa tible ba ttery purchased from HP. The computer runs on b attery po wer whenever it is not plugge d into external AC power. Computer battery life varies, depending on pow er management sett[...]

Managing low battery levels The information in this section describes the aler ts and system responses set at the factory. Some low-battery alerts and system responses can be chan ged using Power Options. Preferences set using Power Options do not affect lights. From the Start s creen, type power , select Setti ngs , and then select Power Options .[...]

Inserting or removing the battery NOTE: For additional information on using the battery, see th e HP Notebook Reference Gui de . To insert the battery: 1. Turn the computer upside do wn on a flat surface, with the battery b ay toward you. 2. Insert the battery a t a 45 degree angle (1) into t he battery bay until it is seated. Pivot the battery dow[...]

Conserving battery power ● From the Start screen, type power , se lect Settings , and then select Power Option s . ● Select low power-use se ttings through Power Options. ● Turn off wireless and LAN connections and exit modem applica tions when you are not usin g them. ● Disconnec t unused ext ernal devices t hat are not plugged into an ex [...]

Using external AC power WARNING! Do not ch arge the comp uter battery while you are onboard aircraft. WARNING! To reduce potential safety issues, use only the AC adapter provid ed with the compute r, a replacement AC adapter pr ovided by HP, or a compatible AC adapte r purchased from HP. NOTE: For informa tion on connect ing to AC powe r, see the S[...]

Testing an AC adapter Test the AC adapter if the com put er e xhibits any of th e following symptoms when i t is connected to AC power: ● The computer does not turn on. ● The display does n ot turn on. ● The power lights are off. To test th e AC adapter: NOTE: The following instructions apply to co mputers with user-replaceable ba tteries. 1.[...]

7 External cards and devices Using Media Card Reader cards (select models only) Optional digita l cards provide secure da ta storag e and convenient data sha ring. These cards are often used with digital med ia–equipped came ra s and PDAs as well as with o ther computers. To determine the digital ca rd formats that are supporte d on your computer[...]

Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsiv e system, use the following procedure to safely re move the digital card. 1. Save your information and close all prog rams associated wi th the digital card . 2. Click the remove hard ware icon on the Windows deskto p in the notificatio n area, at the far rig ht o[...]

Connecting a USB device CAUTION: To reduce the risk of damage to a USB conn ector, use minimal force to connect the device. ▲ Connect the USB cab le for the device to the USB po rt. NOTE: The following illustration may look sli ghtly different than your computer. You will hear a sound when the de vice has been dete cted. NOTE: The first time you [...]

Using optional external devices NOTE: For more information about req uired software and d rivers, or to learn which computer port to use, see the manufacturer's instructi ons. To connect an external devi ce to the computer: CAUTION: To reduce the risk of damage to the equipment when conne cting a powered d evice, be sure that the device is tu [...]

Using the docking connector (select models only) The docking conne ctor connects the compu ter to an optiona l docking device. An optio nal docking device provides addition al ports and connect ors that can be used with the computer. NOTE: The following imag e may look slightly diff er ent than your computer or docking device. 48 Chapter 7 External[...]

8D r i v e s Handling drives CAUTION: Drives are fragile computer comp onents that must be handle d with care. Re fer to the following caut ions before hand ling drives. Additional caut ions are inclu ded with the proce dures to which they apply. Observe these precautions: ● Before you move a computer that is connected to an external hard drive, [...]

Using hard drives CAUTION: To prevent information loss or an unresponsive system: Save your work an d shut down the co mputer before adding or replacing a memory module or ha rd drive. If you are not sure whethe r the computer i s off, tu rn the co mputer on by p ressing th e power button. Then shut down the computer through the operating system. I[...]

Removing the service d oor Remove the service door to access the memory module slot, hard drive, regulatory label, and other components. To remove the service doo r: 1. Remove the batt ery (see Inserting or removing the bat tery on page 40 ). 2. With the service bay t owards you, remo ve the 3 captive scr ews at the cent er of the unit a nd the 2 s[...]

Replacing the service door Replace the service do or after accessing the memory module slot, hard driv e, regulatory label , and other components. To replace the se rvice door: 1. Set the service cover down in place (1) , taking care to align it pr operly, and then slide it toward the battery bay until the service do or snaps into plac e. (2) . 2. [...]

Removing the hard drive To remove a hard dr ive: 1. Save your work and shut down the computer. 2. Disconnect AC power and e xternal devices conn ected to the co mputer. 3. Turn the computer upsid e down on a flat surface . 4. Remove the battery and the battery cover. (Refer to Replacing a user-replac eable battery on page 41 .) 5. Remove the servic[...]

Installing a hard drive NOTE: Your computer may look sligh tly different from the illustrati on in this section. To install the hard drive: 1. Insert the hard d rive into the ha rd drive bay at an angle, and then lay the hard drive flat in the hard driv e bay. 2. Tighten the hard drive screw. 3. Replace the service d oor, taking ca re to al ign it [...]

Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary f iles that you can safely delete to free up disk space and help the co mputer to run more ef ficiently. To run Disk Cleanu p: 1. On the Start screen, type disk , click Settings, and then select Free disk sp ace by deletin g unnecessary files . 2. Follow the on-screen instructi[...]

9S e c u r i t y Protecting the computer Standard security features pr ovided by the Wind ows operating system and the non-Wi ndows Computer Setup utility (BIOS) ca n protect your pe rsonal settings and data from a variety of risks. NOTE: Security solutions are desi gned to act as de terrents. These deterrents may not prevent a product from being m[...]

Computer risk Security feature Unauthorized removal of the computer Security cabl e slot (used with an optional secu rity cable) *Computer Setup is a preinstalled, ROM-based utility that c an be used even when the operating system is not working or will not load. You can use either a pointing device (TouchPad or USB mouse) or the keyboard to naviga[...]

Setting passwords in Windows Password Function Administrator password* Protects access to a Windows administrator-level account. NOTE: This password cannot be used to access Co mputer Setup contents. User password* Protects access to a Windows user account. *For information about setting a Windows administrator pass word or a Windows user password [...]

Managing a BIOS administrator password To set, change , or delete this passw ord, follow th ese steps: Setting a new BIOS administrator password 1. Turn on or restart the compu ter, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of th e screen. 2. Press f10 to enter Computer Setup. 3. Use a [...]

5. When prompted for the new password, leav e the field empty, and th en press enter . 6. Read the warning. T o continue, select YES . 7. When prompted to type your new password ag ain, leave the field empty, and the n press enter . 8. To save your change s and exit Compute r Setup, click the Save icon in the lowe r-left corner of the screen, and t[...]

Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program yo u install on your comp uter and/ or n etwork, or it can be a so lution made up of both hardware and software. There are two types of firewalls to consider: ● Host-bas ed firewalls—Softw are that pr otects[...]

Installing an optional security cable NOTE: A security cable is designed to act as a deterr ent, but it may not prevent the computer from being mishan dled or stolen. NOTE: The security cable slot on your computer may look s lightly different from the illustration in this sec tion. Refe r to the Getting to know your computer o n page 4 section for [...]

10 Maintenance Adding or replacing memory modules The computer ha s one memory module compartmen t. T he capaci ty of the compu ter can be upg raded by adding a memory module to the vacant ex pansion memory mod ule slot or by up grading the existing memory modul e in the primary memory modul e slot. WARNING! To reduce the risk of electric shock and[...]

b. Grasp th e edge of th e memory module (2) , and then ge ntly pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch th e components on the memory modul e. To protect a memory modu le after removal, place it in an electrostatic-saf e container. [...]

c. Gently press the memory mo dule (3) down, applying pr essure to both the left an d right edges of the memo ry module, until the retenti on clips snap i nto place. CAUTION: To prevent damage to the memo ry module, be sure that you do not bend th e memory module. 7. Replace the service d oor (see Removing or replacin g the service door on pa ge 50[...]

Cleaning your computer Cleaning products Use the following produ cts to safely clean and d isinfect your computer: ● Dimethyl benzyl ammoni um chloride 0.3 perce nt maximum concentration (F or example: germicidal disposable wipe s. These wipes come in a variety of brand n ames.) ● Alcohol-free glass cleaning fluid ● Water with mild soap solut[...]

Cleaning the TouchPad an d keyboard WARNING! To reduce the risk of electric shock or da mage to internal comp onents, do not use a vacuum clean er attachment to clean the keybo ard. A vacuum cl eaner can deposi t household deb ris on the keyboard surfac e. CAUTION: When cleaning the TouchPad and keyboard, do not le t liquids drip b etween the keys.[...]

11 Backup and recovery To protect your information, us e Windows backup and restore utilitie s to back up i ndividual files and folders, back up your entire hard drive, create system repair media (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In [...]

Backing up your information Recovery after a system failure is as good as your most recent backup. You should create system repair media and your initial backup immediately after initial system set up. As you add new software and data files, you should continue to back up your system on a regula r basis to maintain a reasonably current backu p. The[...]

Using the Windows recovery tools To recover informat ion you previo usly backed up: ▲ Access HP Support Assistant. To acc ess HP Supp ort Assistant on the Start screen, select the HP Support Assistan t app. To recover your information u sing Automatic Rep air, follow these ste ps: CAUTION: Some Automatic Repair options will completely erase a nd [...]

Using f11 recovery tools CAUTION: Using f11 complete ly erases hard dr ive conten ts and reformats the hard drive. All files that you have created and any software tha t you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operatin g system and HP programs and drivers that were installed at the fa ctory. [...]

Using Windows Refresh fo r quick and easy recovery When your computer is not work ing properly and you need to regain system stability, the Windows Refresh option allo ws you to start fres h a nd keep what is importan t to you. IMPORTANT: Refresh re moves any traditional applications that were not origina lly installed on the system at the factory.[...]

To use the Start screen: 1. On the Start screen, point to the far-ri ght upper or lower corner o f the screen to display the charms. 2. Click Settings . 3. Click Change PC setting s in the bottom-right corne r of the scre en, and then sele ct General from the PC settings screen. 4. Under Remove everythi ng and reinstall Windows , select Get starte [...]

12 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Ou tput System (BIOS), controls communication betwe en all the inpu t and output devices on the system (such as disk drive s, display, keyboard, mous e, and printer). Computer Setup includes settings for the types of devices installed, the s[...]

To exit Computer Setup menu s, choose one of the following method s: ● To exit Computer Setup menus without saving your chan ges: Click the Exit icon in the lower-left corn er of the screen, and then follow the o n-screen instructions. – or – Use the tab key and the arro w keys to select File > Ignore Changes and Exit , and then press ente[...]

Updating the BIOS Updated versions of the BIOS ma y be avail able on the HP we bsite. Most BIOS update s on the HP website are packaged in compre ssed files called SoftPaqs . Some download packa ges contain a file n amed Read me.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determ[...]

NOTE: If you connect your comp uter to a networ k, con sult the network administrator before installing any software upd ates, especially system BIOS up dates. BIOS installation procedures vary . Follow any instructions that are d isplayed on the scree n after the download is complete. If no instructions are d isplayed, follow these steps: 1. From [...]

Using Advanced System Diagnostics Advanced System Diag nostics allows you to run dia gnostic tests to de termine if the computer hardware is functioning properly. The following di agnostic tests a re available in Ad vanced System Diagnostics: ● System Tune-Up—This group of additional tests checks your computer to make sure that the main compone[...]

13 Support Contacting support If the information pr ovided in this user guide o r HP Support Assistant do es not address your questions, you can contact sup port. For U.S. support, go to http://www.hp.com/ go/contactHP . For worldwide suppor t, go to http://welc ome.hp.com/ country/ us/en/ww contact_u s.html . Here you can: ● Chat online wi th an[...]

Labels The labels affixed to the computer provid e inform ation you may need wh en you troubles hoot system problems or travel internationa lly with the computer: ● Service label—Provides important information, including the following : Component (1) Product name (2) Serial number (s/n) (3) Part number/Product number ( p/n) (4) Warranty period [...]

14 Specifications ● Input power ● Operating environment Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi ch can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz. Although the c[...]

Operating environment Factor Metric U.S. Temperature Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum alti tude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoper[...]

A Traveling with the computer For best results, follo w these traveling and shipping tips : ● Prepare the comput er for traveling or shipping: ◦ Back up your information. ◦ Remove all discs and all external me dia cards, such as digital cards. CAUTION: To reduce the risk of da mage to the computer, d amage to a drive, or lo ss of information,[...]

hazardous locations. If you ar e uncertain of th e policy that applie s to the use of a pa rticular device, ask for authorization to use i t before you tu rn it on. ● If you are trave ling internationa lly, follow these sugg estions: ◦ Check the computer-related customs re gulations for ea ch country or region on your itinerary. ◦ Check the p[...]

B Troubleshooting Troubleshooting resources ● Access website links an d additional in formation about the computer through Help and Support. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. NOTE: Some checkup an d repair tools require an Internet conne ction. HP also provides additional tools that do not re[...]

The computer screen is blank If the screen is blank but yo u have not turned off the computer, one or more of these setting s may be the cause: ● The computer may be in the Sleep state. To exit Sleep, briefly press the power b utton. Sleep is an energy-saving fe ature that turns off th e display. Sleep can be initia ted by the system while the co[...]

An external device is not working Follow these sugg estions if an external de vice does not function as expected: ● Turn on the device according to the manufacturer's instructions. ● Be sure that all device connections are secu re. ● Be sure th at the dev ice is re ceiving el ectrical power. ● Be sure that the device, especially if it [...]

C Electrostatic discharge Electrostatic discharge is the rele ase of static electricity wh en tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob . A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components. To p [...]

Index A AC adapter 9 AC adapter, testing 43 administrator password 58 Advanced System Dia gnostics 78 airport security devices 49 antivirus software 60 audio functions, checking 32 audio-in (microphone) jack, identifying 7 audio-out (head phone) jack, identifying 7 B Backup and Restore 69 battery conserving power 41 discharging 38 displaying remain[...]

H hard drive external 47 installing 54 removing 53 hard drive recovery 71 headphone (aud io-out) jack 7 Hibernation exiting 37 initiating 37 hot keys adjusting volume 28 decrease screen brightness 28 decreasing spea ker sound 2 8 description 28 increase screen brightness 29 increasing speaker sound 28 keyboard backlight 29 muting microphone 28 muti[...]

recycle computer 72 refresh 72 regulatory information regulatory label 80 wireless certification labels 80 remove everything and reinstall Windows 72 reset computer 72 steps 72 restoring the ha rd drive 7 1 RJ-45 (network) jack, identifying 9 rotating TouchPad gesture 25 S screen brightness keys 29 screen image, switching 28 scrolling TouchPad gest[...]