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Watchguard Digita l  V2 Back-To-Base Mo nitored Alarm Sy stem with W ireless Detectors, Remote Controls & W ireless Extern al Siren Designed in Australia. Made in Taiwan I N S T R U C T I O N M A N U A L R e v 1 . 1 Than k you for purchasin g an Australian De signed Rhin oCo Technolo gy Prod uct. Please rea d this manual carefully before ins[...]

2 Conte nts Contents .... ........... ........... ........... .......... ......... .......... ........... ........... ........... ........... ........... ...... 2 Introduction ........... ........... ........... ........ ........... ........... .......... ........... ........... ........... ........... ...... 4 G ENERAL S YSTEM D ESCRIPTION .......[...]

3 ZONE FEATURE PROGRAMMING .......... ........... ........... ........ ........... ........... ........... ... 44 WIRELESS SIREN AUTO TEST..... ........... .......... ........... ........... ........... ........... ........... 45 WIRELESS SIREN DISABLE............ ........... ........ ........... ........... ........... ........... ........... 45 M[...]

4 Intro duc tion You r Watchguard D igital Alarm Sy stem is a state-of-the-art wire less security sy stem, designe d for simple DIY (D o I t Y ourse lf ) installation. It is suitable f or ho me or bu siness use and i ntegrates w ith the Secure Net monitoring system for total 24-hour protection f or you, yo ur fam ily and y our proper ty. You r W at[...]

5 Included Components: 1 Main Control Uni t 2 Remote Controls 3 Wireles s External Siren & Keys 4 Pow er Supplies 5 Wireles s Passive Infrared Det ectors 6 Main Control Unit Keys 7 Mounting Material 8 Screw s[...]

6 Optional Components: 9. W ireless Key pad A wireless keypa d can be placed inside the entrance to yo ur premises, allowing people to arm and disarm the sy stem usin g a pin number instead of remote controls. This enable s multiple user access without needing extra remote controls. 10. W ireless Ree d Switch The W ireless Reed is used for detectin[...]

7 W A TCHGUA RD DIGIT A L     BA CK-TO-BA SE MONI TORED A LARM SYSTEM The purpo se o f this document is to provide you with f ull explanations and instructions (in lay man’s terms) for y our W atchguard Digital Alarm System and the 24 Hr Monitorin g Service provide d. It also outlines the ongoi ng monitor ing service fees, the automat[...]

8 1x W IRELES S EXTERNA L HIG H POWER SIREN A ND STROBE. This un it is d esigned to be easily m ounted under an eave. No cabl ing is required betw een the main control unit and the siren. Simply connect to AC mains via the include d plug pack, which is supp lied with a rea dy to conne ct 10m long cable. This unit incorpora tes a powe rf ul siren an[...]

9 KEY FEA TURES OF THE DIGITAL MONITORING CENTRE : ONLINE A CCESS . Our s ecure, user-friendly web interface allow s you to customize y our alarm sy stem, access and view its status and logs from any whe re, at anytime. INTERA CTIVE NOTIFICATION . Designate up to f ive contacts (yourself, fam ily, friends, neigh bours or se curity) notif yi ng them[...]

10 You will know when the syste m is in “shutdow n m ode” as yo u will hear 4 beep s from both t he main control un it and external sire n when ever you try to arm/disarm the sy stem. For greate r piece of m ind y our W atchguard Digital w ill automatically carry out a self-test once per wee k a nd call the Digital Monitoring Centr e to confirm[...]

11 THE BA SIC PLAN : The Basic Plan is desi gned for peopl e who only want a very low cost, limited alarm monitoring se rvice wher eby they receive all alarm event notification via SM S Text or Em ail Messaging only . The main disadvantage s compared to the reg ular Home/Business Plans are: SMS & Email Message s are not as reliab le as voice co[...]

12 Optional A larm Patrol Gu ard Respons e If y ou select the option of sending a Patrol Guard to your pre mises, t hen you must registe r online and provide your credit card details, or alternative ly call 1300 653 533 during business hours. E ach respo nse wil l be char ged directly to y our cred it card. The gu ard resp onse service is also not [...]

13 Insta llati on Planning the Installation To get the best possible protection f rom your W atchguar d Digital alarm system, it i s imperative that y ou follow the following guidel ines on w here to place the system components. Below is a diagram of where we suggest you should place the Mai n Control Unit, the External Sire n and the Detector s. P[...]

14 Watchguard Digital Ma in Control Unit Basic Connect ion Diagram The diagra m above show s the 3 standard con nections for the Main Control Unit: 1. Low Voltage Power Adapter for con nection to you r powe r point. 2. Telephone Line Conn ection using the sup plied lea d. Please note the wa ll socket plug is removable to allow for both old a nd new[...]

15 Step 1: Install The M ain Control Unit The M ain Control Unit re quires both AC pow er and a pho ne line to be plugged in. Therefore, it should be located as close as possible to a pow er and ph one outlet and preferably mounted o ut of sight. For maximum wirele ss range, mount the unit at a hei ght of 1.5m or great er f rom the floor, and en su[...]

16 Step 2: Changing Your System From The Home To The Business or Basic Plans: You r W atchgua rd Digital is pre-p rogrammed at the factory on the Home Plan. If you wish to change to the Business or Basic Plans, please follo w the proce dure below . TO CHANGE BETW EEN HOME, BUSINES S & BAS IC PLANS 1. Turn the Main Control Uni t off via the key [...]

17 Step 3: Install the Wi reless PIR Detec tors Insta lling the Wire less PIR D ete ctors 1. On then rear of each detector is a sticker indicatin g the pre- programmed zo ne number. Starting w ith Zone 1, pow er up the detector by removing the plastic insulator u nder one the batteries. Then w ait 3 minutes for the detector to w arm up. 2. Set dips[...]

18 8. Set the dipsw itch f or the z one to on. All othe rs to of f. I.e. for zone 1 se t dipswitch 1 to on. 9. Press the tamper un til the desired feature is rea ched. For every press of the tamper, the feature w ill increment to the next, the nu mber of bee p(s) heard corr espond to the feature that y ou have a ctivated. Beeps Zone Feature 1 Zone [...]

19 About The Wirele ss Pass ive In frared Dete ctor (PIR W) The detect or is a high qual ity infrared m ovement detector , which is battery opera ted and communicates with the W atchguard Digital alarm sy stem via radio frequency (RF) transmission. This dete ctor is very ea sy to instal l, provides excellen t detection sensitivity and has a lo ng b[...]

20 The detecto r is not waterproo f and is designed for ind oor use only . 1. Firstly, the mounting bracket must be fixed to the wall using th e self-tapping screw. M ounting sho uld be at a minimum height of 1.2 metres and maximum of 2.1 metres. 2. Drill a 5mm diameter hole (at least 3 0mm deep) into the wal l f or mountin g the detector bracke t/[...]

21 Powering the De tect or W hen you f irst remove the de tector f rom the box it is not pow ered, althou gh the batterie s are in place. To turn the detector on − Pull the piece of plastic out from beneat h one of the battery terminals (as seen in figure 3 ). As soon as the pla stic is removed the red and green lights wi ll flash f or a few seco[...]

22 Wal k Test Mode for the Passive Infrared detectors and other w ireless dev ices It is vital that the detector is tested ca refully for each instal lation. At 25° Celsius, the detect or should h ave a detection ra nge of approximately 10 metres and a sco pe angle of 90° , i.e. 45° either side of t he centre position straight a head of the lens[...]

23 Dua l Edge Sens ing (D ES) techn ology ‘expl ained’ Figure 3 – side view, detec tion pattern in optimal temperature env ironment This detector has Dual Edge Sensing (DES) Techn ology , develop ed to eliminate false alarms y et still provide maximum security. The detect or uses a pattern of infrared be am zones to sense body movement. The d[...]

24 TOP VIE W = Infrared beam zon e Triggering the detecto r w hen se t to “least sensitive” (Default setti ng) Figure 5 – least sen sitive trigger In figure 6 , a body moving from position 1 to p osition 2, into the infrared bea m zone, will create a pulse. Mo ving from position 2 to 3, out of the other side of the same infrared beam zone, wi[...]

25     No trigger body moveme nts Figure 8 – no trigger No trigge r body m ovements are bo dy m ovements whi ch are too small to be recogniz ed as valid body movements to trigger the detector. In the example, sho wn by figure 9 , a bod y wal king into one side of the infrared bea m zone, then ba ck out the same side of the infrared be[...]

26 Step 4: Installing The External Siren The External S iren shou ld be mounted at t he f ront or the f ront side of the buildi ng so as to provide maximum visua l de terrent and to allow neighbours to identify tha t it is y our system that has bee n activated. The mounting position m ust NO T be exposed to direct rain or othe r water sources. This[...]

27 Installing the Siren Unit Figure 10 1. Drill mounting holes (7mm diameter, 25mm minimum in depth) into the chosen wall. 2. If a m asonry wall, use the green star plugs. Press each one into the 4 main mounting holes. 3. Make a 12mm hole and feed the 10m of low voltage p ower cable through the w all and up into the ceili ng for power. 4. Screw the[...]

28 To test signal streng th/coverage of the main unit to Siren follow the proce dure below . Wirele ss Sir en Auto T es t 1. Set dipswi tches 1 and 5 to on. 2. The strobe on the siren w ill flash every 5 se conds, and the main unit w ill beep out the sign al strength eve ry 5 second s. The bee ps range from 1-10. The minimum acceptabl e strength is[...]

29 Step 5: Connec ting To T he SecureNet Digital Monitoring Centre Once the Main Control Unit is installed , y our W atchguar d Digital Alarm System is ready to be conne cted to the SecureNet Digital Mon itoring C entre . The SecureNet D igital Monitor ing Centre dramatically increases the protection provided by you r W atchguard Digital acting, as[...]

30 Step B – Ad d your a ccount detai ls *Note: A t this stage you wil l be provided w ith a 6-digit account number. Record this number somew here safe as it is needed to log on to the w ebsite in the future. Enter an accou nt name that will be u sed to refer to your a ccount if you e ver speak to a customer service ope rator. Enter the pho ne num[...]

31 Step C – Add y our co ntact details *Note: The passwor d that y o u choose i s the pas sw ord that y ou must e nter wh en the DIG ITA L M ONITORING CENTRE calls i.e. y ou w ill be cal led and reques t that you enter your pass w ord u sing the alphanumeric keypad o n your phone eg. if your passwor d w as ‘w ater’ y ou w ould enter ‘ 9283 [...]

32 Step D - Login to the Secur eNe t Digita l Monitoring C entre Once you ha ve crea ted you r SecureN et account you will be automatically logged into the DIGITAL MONITORING CENTRE. Howeve r, when yo u next want to access your accoun t, yo u will nee d to login. To d o this go to w w w .w atchg uardalarms.com.au an d click on the ‘Login’ butto[...]

33 Step E- Set Up My Sens ors A sensor or de tector is what trigger s an alarm to tell yo u when there is a problem. The y can includ e: − Movement se nsors − Vibration se nsors − Reed swi tches (for doors or win dows) − Smoke detectors − Panic buttons or m edical al arms. To set up y our sensors, click the ‘Senso r’ button in the mai[...]

34 Step G- Te st Your Acc ount Once you have re gistered and config ured y our account onlin e, it’s a good idea to test it out to make sure every thing is wo rking correctly . Read these sections in full before starting y our test and dou ble check y our contact pho ne numbers are corr ect. 1. Arm your alarm using your Remote Co ntrol 2. Set off[...]

35 Table Of Transm itted A larm Mess age s You r W atchgua rd Digital wil l contact the SecureNe t DIG ITAL MONITORING CENTRE station wh en the followin g events are trigge red. Message Description Zone Alarm One of your sensors has been triggered. Restore Zon e Alarm The sensor status has been reset u pon disarming. Tamper Alarm (Case an d W irele[...]

36 System Shutdow n This means that a serio us problem has occur red and y our syst em has ha d to shut down. Please contact you r installer immediately or SecureNet on 1 300 653 53 3 Billing Failed You r alarm panel ha s failed when it ca lled the 1900 number for you r monthly b illing. Check that the pho ne line is plugge d in, there is a dial to[...]

37 Opera tion Mas ter Key switch On Main Control Unit The master key switch is located on the M ain Control Unit. The master ke y switch allow s yo u to completely disable the alarm system, and is used primarily for transportation purpose s so as not t o flatten the internal back-up battery unnece ssarily . Leaving the switch on witho ut main pow e[...]

38   Below y ou wi ll f ind an e xplanation of the different ope rational modes of y our W atchg uard Digital Alarm and w hen it is approp riate to use them AWAY Mode This mode activates all w ireless detectors Wh en to use W hen leaving the bu ilding or pre mise, i.e. AW AY from premises. Indications The sire[...]

39 Optional Wi reless Key pad: Enter the building , and withi n 30 seconds go to the keypad and press the ‘ # ‘ key. Then en ter your 4 digit pin code f ollowe d by th e number 2 button. No w the sy stem will disarm. Indications The siren will beep twice and the strob e will flash twice. If the siren beeps 4 tim es instead of t wice, the sy st [...]

40 Remote Control Functions Press Button 1 A WA Y mode Press once to arm the sy stem in normal A WA Y mode. The intern al screamer will be ep at 1-second in tervals for the 30- second e xit delay a nd the outside sire n will beep once. The strobe will flash once. STA Y mode Press tw ice wi thin 3 seconds to arm the sy stem in STA Y mode. The intern[...]

41       Using the DIP switch simply follow the steps, whe n complete ensu re all switche s are left in the off position. For ea se of programming ensure that there is no movement in front of any of the detectors unless ot herwise requ ired. TO AD D A N EW RE MOTE 1. Set dipswi tches 1 and 2 to on. 2. Press the A[...]

42 TO DELE TE ALL REM OTES 1. Set dipswitches 1 and 2 to on. 2. Press the DELETE button. 3. Now all the remotes that you w ish to keep must be add ed back in. Follow the procedur e above To Add a New Remote. TO AD D A DETEC TOR 1. Set the dipsw itch to on for the zone y ou wish to add. I.e. To add a de tector into zone 3 , set dipswitch 3 to on. 2.[...]

43 NOTE: If y ou attempt to learn in a de vice that is alread y lear nt it will be deleted and adde d to the ne w zone e g: If a W PI R is in zone 3 and yo u wish to move it to zon e 5 relearn ing in zone 5 wi ll delete it from zone 3 and add it to zone 5. TO DELETE A DETEC TOR 1. Set the dipsw itch to on f or the z one y ou wish to de lete. I.e. i[...]

44 Zone Feature Programming Zone Fea ture Programming can be use d to set all the different combinations o f alarm modes. Simply put the correspondi ng zones d ipswitch up, and press the tamper to change the features. For every press of the tamper, the feature w ill increment to the next, the nu mber of beep( s) heard corre spond to the feature tha[...]

45 Wire less Siren A uto Test Use this mode to test that the w ireless siren is op erating correctly WIRELESS SIR EN A UTO TEST 1. Set dipswitches 1 and 5 to on. 2. The strobe on the siren wil l f lash every 5 secon ds, and the main unit will b eep out the signa l strength every 5 secon ds. The beep s range from 1-10. The minimum acceptable strengt[...]

46        The complete sy stem should be tested a t regular interva ls. W e suggest testing it once every fortnight or at least once per month. Real Time Clock batter y You r W at chgua rd Digital is equipped with a real ti me cl ock f or logging alarm eve nts and billing inf ormation. The battery for the Real Ti[...]

47 The Remote Control The batterie s in the remote control w ill need to be rep laced on ce every 1 to 3 y ears, dependi ng on usage . You are able to recogni se when th e batteries ar e low by the remote control ran ge reducing . Below describe s how to repla ce the batteries in the r emote control. Battery Specifications Battery T ype 2 x Lithiu [...]

48 Clea ning the Pyro Se nsor The py r o sensor m ust be clean at all times f or optimum performance. If t he py ro sensor appear s to have any dust, dirt or fingerprin ts on it, then it should be cleaned. 1. To clean the py ro, use a sof t cotton cloth (no t a tissue), which has be en dampened w ith Methy lated Spirits (Alco hol). 2. Gently wi pe [...]

49 Frequently Ask ed Questions (FAQ) If I accidenta lly set off my s ystem, wh at should I do? De-activate your system by using your r emote control or by enterin g you r PIN into the optiona l wireless key pad. If you ha ve disarmed y our system with in 30 seconds o f the alarm bein g accidentally trigger ed, you do not need to call us. If you do [...]

50 beeps) and external sire n (loud bee ps) whene ver you try to arm/disarm the sy stem. O nce a workin g phone lin e is restored, whe n you next try to ar m / disarm the sy stem it will re-a ttempt to dial the 19 00 billing number and recei ve the acknowle dgement to make the syst em exit “shut-dow n” mode. Please al low up to 10 minutes f or [...]

51              Warning Limitations & Warranty W hile this s ystem is an advanced design sec urity system , it does not of fer guaranteed protection against burglary, fire or any other em ergency. Any alarm system, whether com m erc ial or res idential, is subje[...]

52 m ay be out of s ervice or tem porarily out of servic e. Telephone lines are also subjec t to com prom is e by sophisticated intruders. • Even if t he system responds to the em ergenc y as intended, however, occupants m ay have insuf ficient tim e to protec t them s elves f rom the em ergency situation. In the case of a m onitored alarm system[...]

53 Monitoring Service S tandard Agree ment 1. INT ERPRETA TION W here used in these Terms and Conditions: a. "The Company " refers to Cornick Pty Ltd, its succ essors and assigns. b. “You", "Your", " Yours" and "Customer" r efers to the customer named o verleaf, its succe ssors and permitted assi gns. [...]

54 6. LIMITING OF LIA BILITY A ND INDEMN ITY Subject to cla use 6(c), The Company shall have no liability whatsoever in respect of: Any circumstances or e vent w hich occurs during any period when this contract is suspended pursuant to clause 7(b); Any loss or damage caused by an y re ason beyond the control o f The C ompany includin g, but no t li[...]

55 8. FEES & CHA RGES a. If the direct and indirect cost to The Company of providing the services (or a ny o ther w ork under t his C ontract) in creases at any time after the Date of this Contract for any reason, includin g but not limited to any change to any applicable aw ard or telephone network charge s, then The Company may from time to t[...]

56 PLEA SE CUT OUT & RET URN THIS INFORMA TION WITHIN 14 DA YS OF PURCHA S E TO: Cornick Pty Ltd 9 Hannabus Place McGraths Hill NSW 2756 Australia  Watchgu ard Digita l     V2 Wa rranty Card Name A ddress Suburb S tate Postcode Country Email Purchase Date Invoice N umbe r Daytime Phone Wh o did y ou purchase your Wat chguard Digi[...]