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Sunix Universal PCI/PCI Express Industrial Multiport Serial Cards инструкция обслуживания

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Похожие руководства по эксплуатации

Хорошее руководство по эксплуатации

Законодательство обязывает продавца передать покупателю, вместе с товаром, руководство по эксплуатации Sunix Universal PCI/PCI Express Industrial Multiport Serial Cards. Отсутствие инструкции либо неправильная информация, переданная потребителю, составляют основание для рекламации в связи с несоответствием устройства с договором. В законодательстве допускается предоставлении руководства в другой, чем бумажная форме, что, в последнее время, часто используется, предоставляя графическую или электронную форму инструкции Sunix Universal PCI/PCI Express Industrial Multiport Serial Cards или обучающее видео для пользователей. Условием остается четкая и понятная форма.

Что такое руководство?

Слово происходит от латинского "instructio", тоесть привести в порядок. Следовательно в инструкции Sunix Universal PCI/PCI Express Industrial Multiport Serial Cards можно найти описание этапов поведения. Цель инструкции заключается в облегчении запуска, использования оборудования либо выполнения определенной деятельности. Инструкция является набором информации о предмете/услуге, подсказкой.

К сожалению немного пользователей находит время для чтения инструкций Sunix Universal PCI/PCI Express Industrial Multiport Serial Cards, и хорошая инструкция позволяет не только узнать ряд дополнительных функций приобретенного устройства, но и позволяет избежать возникновения большинства поломок.

Из чего должно состоять идеальное руководство по эксплуатации?

Прежде всего в инструкции Sunix Universal PCI/PCI Express Industrial Multiport Serial Cards должна находится:
- информация относительно технических данных устройства Sunix Universal PCI/PCI Express Industrial Multiport Serial Cards
- название производителя и год производства оборудования Sunix Universal PCI/PCI Express Industrial Multiport Serial Cards
- правила обслуживания, настройки и ухода за оборудованием Sunix Universal PCI/PCI Express Industrial Multiport Serial Cards
- знаки безопасности и сертификаты, подтверждающие соответствие стандартам

Почему мы не читаем инструкций?

Как правило из-за нехватки времени и уверенности в отдельных функциональностях приобретенных устройств. К сожалению само подсоединение и запуск Sunix Universal PCI/PCI Express Industrial Multiport Serial Cards это слишком мало. Инструкция заключает ряд отдельных указаний, касающихся функциональности, принципов безопасности, способов ухода (даже то, какие средства стоит использовать), возможных поломок Sunix Universal PCI/PCI Express Industrial Multiport Serial Cards и способов решения проблем, возникающих во время использования. И наконец то, в инструкции можно найти адресные данные сайта Sunix, в случае отсутствия эффективности предлагаемых решений. Сейчас очень большой популярностью пользуются инструкции в форме интересных анимаций или видео материалов, которое лучше, чем брошюра воспринимаются пользователем. Такой вид инструкции позволяет пользователю просмотреть весь фильм, не пропуская спецификацию и сложные технические описания Sunix Universal PCI/PCI Express Industrial Multiport Serial Cards, как это часто бывает в случае бумажной версии.

Почему стоит читать инструкции?

Прежде всего здесь мы найдем ответы касательно конструкции, возможностей устройства Sunix Universal PCI/PCI Express Industrial Multiport Serial Cards, использования отдельных аксессуаров и ряд информации, позволяющей вполне использовать все функции и упрощения.

После удачной покупки оборудования/устройства стоит посвятить несколько минут для ознакомления с каждой частью инструкции Sunix Universal PCI/PCI Express Industrial Multiport Serial Cards. Сейчас их старательно готовят или переводят, чтобы они были не только понятными для пользователя, но и чтобы выполняли свою основную информационно-поддерживающую функцию.

Содержание руководства

  • Страница 1

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw RS-232/422/485 Universal PCI/PCI Express USER’S MANUAL Industrial Multiport Serial Cards Ver. 1.0, Feb. 2007[...]

  • Страница 2

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw RS-232/422/485 Universal PCI/PCI Express Industrial Multuport Serial Car ds Copy right Copyright© 2005 SUNIX Co., Ltd. All Rights Reserved. No part of this p ublication may be reprodu ced, transcr ibed, stored in a retrieval system , translated into any langu age, or trans[...]

  • Страница 3

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw INDEX Chapter 1 Introduction.................................................. ...................................... Overview.................. ........................ ............................. ............................. ................... .........1-2 Package Che[...]

  • Страница 4

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 1. Introduction SUNIX Serial Communication Boar ds family provides an arra y of PCI Express, PCI, PCI-104 an d PC/104 interfaces to meet your serial po rt expansion needs. Mu lti-port S erial Communic ation Board co mes in the sele ction of 2. 4.8 ports in choice of RS-232,[...]

  • Страница 5

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 1-3. Product Features New Design of Matrix UA RT controller Matrix is a high ly integrated m ulti-port UA RT controll er that inclu des all of its fu nctions into a sin gle chip. In addition to those functions provided by a standard 16C 750 UART ch ip, it also equips lots o[...]

  • Страница 6

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw Galvanic isolation removes the ground-loop curr ents from data lines; hence, the impressed noise voltage that affects the signal also is elim inated. Common -mod e noise can be removed completely and many forms of radiated noise can be reduced to neg ligible limit s using t[...]

  • Страница 7

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw z Dimensions Dimensions (W × D) 125 x 63 mm (for RS-232 only and RS-42 2/485 only) 135 x 63 mm (for 3-in-1 only) z Regulatory Approvals Regulatory Approvals CE, FCC PCI Express Interface z Function Type PCI Express Ind ustrial Mult i-Port Serial C ard Mode of Operation Han[...]

  • Страница 8

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw Regulatory Approvals CE, FCC 2. Hardware Installation This chapter includes in for mation about hardware installat ion for RS-232 Univers al PC I Multi-Port Communication Board. The following topics are covered:   Hardware Install ation   Pin Assignments 2-1. Ha[...]

  • Страница 9

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 2-2. Pin Assignment[...]

  • Страница 10

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 3. Software Installation After instal ling the RS-2 32/42/485 Universal PCI / PCI Express Multi- Port Communication Board in your system successfully, please follow the step by step s oftware installa tion guid e to con firm how t o install appropri ate driver and configure[...]

  • Страница 11

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (1) Please inse rt the driver CD in your CD/DV D-ROM drive. (2) Please c lick “ Next ” to continue. (3) Please choo se “ Search fo r a suitab le driver fo r my device (re commended ) “optio n, and clic k “ Next ” again to continue. (4) Please choose the 2 item s[...]

  • Страница 12

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (6) Please choose the CD/DVD-ROM d rive, and choose the path “ Windows2K &XP&2003&Vista_32bit ”, and click “ Open ” to continue. (7) Please c lick “ OK ” to continue. (8) Please c lick “ Next ” to continue.[...]

  • Страница 13

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (9) Please c lick “ Yes ” to continue. (10) Please click “ Finish ” to continue.[...]

  • Страница 14

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (11) Please click “ Next ” to continue. (12) Please choose “ S earch for a su itable dr iver for my de vice (recom mended) “option, and click “ Next ” again to continu e.[...]

  • Страница 15

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (13) Please choose the 2 it ems as below, then click “ Next ” to continues. (14) Please click “ OK ” to continue.[...]

  • Страница 16

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (15) Please click “ Next ” to continue. (16) Please click “ Finish ” to continue. Note. Please return step11~step16 to install.[...]

  • Страница 17

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw   Configure the Seri al Port Settings 1. Please launch the “ Device Manager ” 2. Right click the “ SUNIX Mat rix Serial port XXX (COM XXX) ” item from the “ Ports (COM & L PT) ” sub-tree and click “ Properties ”.[...]

  • Страница 18

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 3. Click “ Port Se ttin gs ” tab page and cl ick “ Advanc ed ” for advanced settings. 4. Click “ Defaul ts ” button for restor ing default advanced settings.[...]

  • Страница 19

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 5. Check/Un-check the “ Enab le 64 Byte FIFO buffe rs ” checkbox to enable / disab l e the hardware FIFO buffering feature or you can select the s ize of FIFO if “ Use FIFO bu ffers control” is enabled. 6 . R e - m ap t h e C O M p o r t n u m b e r b y s e l e c t [...]

  • Страница 20

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw  Uninstalling De vice 1. Please launch the Device Manager , and find the SUNIX Matri x Serial Por t XXX (COMXXX ) . 2. Right click the “ SUNIX Mat rix Serial port XXX (COMX XX) ” item from the “ Ports (COM & LPT) ” sub-tree and click “ Uninstall ”.[...]

  • Страница 21

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 3. Please click “ OK ” to remove driver, and repeat step2~step3 to remove other ports. 3-2. Windows XP (32 / 64-bit) The following p rocedure is for installing PC I / PCI-E serial board driver under 32 / 64- bit hardware syste m under Windows XP. Th is driver is certi f[...]

  • Страница 22

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (1) Please choose “ No, not this time ” option, and click “ Next ” to continue. (2) Please inse rt the dr iver CD in yo ur CD/DVD ROM drive, and choose “Install f rom a list o r specific lo cation (Advanced)” option, and click “Next” to continue.. (3) Please[...]

  • Страница 23

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (4) Please choo se the CD-ROM drive, an d f ind the driver fold er , and click “ OK ” to continue. P.S.1. XP 32bit, please use the fo lder Wind ows2K&XP &2003&Vista_32bit P.S.2. XP 64bit, please use the f older WindowsXP&2003_64bit (5) Please c lick [...]

  • Страница 24

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (6) Please c lick “ Continue Anyway ” to continue. (7) Please c lick “ Finish ” to continue.[...]

  • Страница 25

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (8) Please choo se “ Install fro m a list or sp ecific loc ation (Advan ced) ” option, and click “ Next ” to continue. (9) Please c lick “ Next ” to continue.[...]

  • Страница 26

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (10) Please click “ Continue Anyway ” to continue. (11) Please click “ Finish ” to continue. Note. Please repeat st ep8~step11 to install.[...]

  • Страница 27

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw  Configure the Serial Port Setting s 1. Please launch the “ Device Manager ” from Star t Æ Control Panel Æ System[...]

  • Страница 28

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 2. Right click the “ SUNIX Mat rix Serial port XX X (COMXXX)” it em from the “P orts (COM & LPT) ” sub-tree and click “Properties”. 3. Click “ Port Se ttin gs ” tab page and cl ick “ Advanc ed ” for advanced settings.[...]

  • Страница 29

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 4. Click “Defaults” button for restoring default advanced settings. 5. Check/Un-check the “ En able 64 Byte F IFO buffers ” checkbox to enable / disabl e the hardware FIFO buff ering feature or you can select the s ize of FIFO if “ Use FIFO bu ffers control” is [...]

  • Страница 30

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 6 . R e - m ap t h e C O M p o r t n u m b e r b y s e l e c t a f r e e C O M p o r t n u m b e r f r o m t h e “ COM Port Nu mber ” combo box. The (in use) means this COM port number is used by another COM port. 7. Click “ OK ” to save your settings, and repeat ab[...]

  • Страница 31

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 2. Right click the “ SUNIX Mat rix Serial port XXX (COMX XX) ” item from the “Ports (COM & LPT)” sub-tree and click “ Uninstall ”. 3. Please click “ OK ” to remove driver, and repeat step2~step3 to remove other ports.[...]

  • Страница 32

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 3.3. Windows Server 2003 (32 / 64-bit) The following p rocedure is for installing PC I / PCI-E serial board driver under 32 and 64- bit operation system Server 2003 including 32bit dr iver and both INTEL and AMD 64-bit hard ware systems. INTEL: Windows Server 2003 for 64-Bi[...]

  • Страница 33

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (2) Please selec t “ Install f rom a list or specif ic location (Advance) ”, and Click “ Next ” to continue. (3) Please choose the 2 it ems as below, and click “ Browser ” to continue.[...]

  • Страница 34

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (4) Please choo se CD driver fo lder to instal l multi-port card driver, and click “ OK ” to continue. P.S.1. 32bit, please use the fo lder Wind ows2K&XP &200 3&Vista_32bit P.S.2. 64bit, please use the folder WindowsXP&2003_6 4bit (5) Please c lick ?[...]

  • Страница 35

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (6) Please c lick “ Continue Anyway ” to con tinue install. (7) Please c lick “ Finish ” to continue.[...]

  • Страница 36

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (8) Please choo se “ No, no this time ” option, and click “ Next ” to continue.[...]

  • Страница 37

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (9) Please choo se “ Install fro m a list or sp ecific loc ation (Advan ce) ” option, and click “ Next ” to continue. (10) Please click “ Next ” to continue. (11) Please click “ Continue Anyway ” to continue.[...]

  • Страница 38

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (12) Please click “ Finish ” to continue. Note. Please repeat st ep8~step12 to install.  Configure the Serial Port Setting s 1. Plea se launch the “ Device Manager ”[...]

  • Страница 39

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 2. Right cl ick the “ SUNIX M atrix Serial Port (COMXXX) ” item from the “ Ports (COM & LPT) ” sub-tree and click “ Properties ”. 3. Click “ Port Se ttin gs ” tab page and cl ick “ Advanc ed ” for advanced settings.[...]

  • Страница 40

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 4. Click “ Defaul ts ” button for restor ing default advanced settings.[...]

  • Страница 41

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 5. Check/Un-check the “ En able 64 Byte F IFO buffers ” checkbox to enable / disabl e the hardware FIFO buff ering feature or you can select the size of F IFO if “ Use FIFO buffers control ” is enabled. 6 . R e - m ap t h e C O M p o r t n u m b e r b y s e l e c t [...]

  • Страница 42

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw  Uninstalling Device 1. Please launch the “ Device Manager ” 2. Expand the “ Ports (COM & LPT) ” sub-tree and right-click the mouse on “ SUNIX Matrix Serial Port (COMXXX) ” item, and select “ Uninstall ”.[...]

  • Страница 43

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 3. Please click “ OK ” to remove driver, and repeat step2~step3 to remove other ports. 3.4. Vista (32-bit) The following procedure is for installing PCI / P CI-E serial boar d driver und er 32 -bit op eration system Vista including 32bit driver.  Installing Driver On[...]

  • Страница 44

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (2) Please c lick “ Don’t search online ” to continue. (3) Please c lick “ I don’t have the disc. Show me other options. ” to continue.[...]

  • Страница 45

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (4) Please c lick “ Bro wse my computer for drivers software (advanced ) ” to continue. (5) Please c lick “ Browse ” to choose driver fo lder.[...]

  • Страница 46

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (6) Please choose th e CD/DVD-ROM drive, an d select the driver folder “ Windo ws2K&XP&2 003&Vista_ 32bit ” , and click “ OK ” to continue install. (7) Please c lick “ Next ” to continue.[...]

  • Страница 47

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (8) Please c lick “ Inst all this dr iver softwar e anyway ” to continue. (9) Please c lick “ Close ” to continue.[...]

  • Страница 48

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (10) Please click “ Don’t search onlin e ” to continue. (11) Please click “ I don’t have the disc. Show me other options ” to continue.[...]

  • Страница 49

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (12) Please click “ Browse my computer for drive r software (advanced) ” to continue. (13) Please click “ Next ” to continue.[...]

  • Страница 50

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw (14) Please click “ Inst all this d river softwa re anywa y ” to continue. (15) Please click “ Close ” to continue. Not e. Please repeat st ep10~step15 to install.[...]

  • Страница 51

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw  C o n f i g u r e t h e Se rial Port Settings 1. Plea se launch the “ Control Panel ” , and launch the “ Device Manager ”[...]

  • Страница 52

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 2. Right cl ick the “ SUNIX M atrix Serial Port XXX (COMX XX) ” item from the “ Ports (COM & LPT) ” sub-tree and click “ Properties ”. 3. Click “ Port Se ttin gs ” tab page and cl ick “ Advanc ed ” for advanced settings.[...]

  • Страница 53

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 4. Click “ Defaul ts ” button for restor ing default advanced settings.[...]

  • Страница 54

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 5. Check/Un-check the “ En able 64 Byte F IFO buffers ” checkbox to enable / disabl e the hardware FIFO buff ering feature or you can select the size of F IFO if “ Use FIFO buffers control ” is enabled. 6. Re-map the COM port number by select a free COM port number [...]

  • Страница 55

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw  Uninstalling Device 1. Please launch the “ Device Manager ” 2. Expand the “ Ports (COM & LPT) ” sub-tree and right-click the mouse on “ SUNIX Matrix Serial Port (COMXXX) ” item, and select “ Uninstall ”.[...]

  • Страница 56

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 3. Please choose “ Delete the drive r software for this device ”, and click “ OK ” to remove driver, and repe at step2~step3 to remove other po rts. 3.5. Linux The drivers for Linux support both kernel 2.4.x and 2.6.x along with various Linux distributions. Separa t[...]

  • Страница 57

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw The installation steps describe d below is sho wed as a general case. More detail descr iption abo ut installa tion could be found on the readme file along with the driver package. 3.5.1. Driver Installation To install the driver, fol low each step s showed below. Package f[...]

  • Страница 58

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw If there are more than two boards installed, device nameing convention table as bel ow. Board Number Device Name 1st board ttySMX0 ~ ttySMX7 2nd board tt ySMX8 ~ ttySMX15 3rd board tt ySMX16 ~ ttySMX23 4th board tt ySMX24 ~ ttySMX31 7. To dump information for those serial p[...]

  • Страница 59

    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 4. Troubleshooting This chapter shows some problems th at user came with usually. Also you can check it if the PCI / PCI-E serial board can not work properly in your system after follo wing h ardware an d softwa re installat ion steps.  Troubleshooting 1. System fails to[...]

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    SUNIX NCCI Co., Ltd. TEL : +886-2-8913- 1987 Email : info@sunix-ncci.com.tw 5. Appendix This chapter sh ows PCI / PCI-E serial board core technolog ies and sho ws you how to co ntact with u s for inform ation about this and other products. In this appendix, we cover the following top ics.  Contract Information Customer satisfaction is our number[...]