Aspire Digital 8930 Bedienungsanleitung

Aspire 8930 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the updates ma de on Aspire 8930 service guide. Date Chapter Up dates[...]

III Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into a ny language or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general informa tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market require ments and enhance prod uct c[...]

VI[...]

Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: Operating system  Windows Vista™ NOTE: Windowsl ® Vista TM Capable PCs come with Windows ® XP installed, and can be upgraded to Windows ® Vista TM . For more information on Wi ndows ® Vista TM and how to upgrade, go to: Microsoft.com/windowsvista. Platform and[...]

2 Chapter 1 Input devices  105-/106-key keyboard  T ouchpad pointing device  Acer CineDash media console capacitive human in terface device Communication  Acer Video Confer ence, featurin g: z Integrated Acer Crystal Eye webcam z Acer PureZone technology z Optional Acer Xpress V oIP p hone  WLAN: z Intel ® Wireless WiFi L ink networ[...]

Chapter 1 3 System Block Diagram[...]

4 Chapter 1 Board Layout Top View Aspire8930 M/B layout and co nnector location TOP view No. Name Description 1 CN1 LCM Cable CNTR 2 CN6 Power Board FFC CNTR 3 CN2 LED Board Cable CNTR 4 CN3 LED Board Cable CNTR 5 CN4 Power Cable CNTR 6 U6 South Bridge 7 CN12 I/O Board CNTR 8 CN15 S peaker Cabl e CNTR 9 CN14 MDC CNTR 10 CN13 BT Cable CN TR 1 1 CN1 [...]

Chapter 1 5 Bottom View Bottom view No. Name Description 1 CN501 Battery CNTR 2 CN502 CPU Socket 3 CN500 F AN Cable CNTR 4 Jack500 RJ45 5 CN503 VGA Port 6 CN507 HDMI Port 7 CN51 1 HDMI Port 8 CN514 USB Port 9 CN515 USB Port 10 Jack501 SPDIF 1 1 Jack502 MIC jack 12 Jack503 Line in jack 13 CN510 S peake r Cable CNTR 14 U510 North Bridge 15 CN516 HDD [...]

6 Chapter 1 Your Acer Notebook tour After knowing your computer features, let us show you around your new Aspire computer. Front View No. Icon Item Description 1 Acer PureZone T wo internal stereo microphones for sound recording. 2 Display screen Also called Liqui d-Crystal Display (LCD), displays computer output. 3 Power button T u rns the compute[...]

Chapter 1 7 Closed Front View 9 Click buttons (left, center* and right) The left and right butto ns function like the left and right mouse buttons. *The center button serve s as Acer BioProtect fingerprint reader supportin g Acer FingerNav 4-way control funct ion. (for selected models) 10 S tatus indicators Light-Emitting Diodes (LEDs) that light u[...]

8 Chapter 1 Left View No. Icon Item Description 1 DC-in jack Connects to an AC adapter . 2 Modem (RJ-1 1) po rt Connects to a phone line. 3 Ethernet (RJ-45) port Connects to an Ethern et 10/1 00-ba sed network. 4 External display (VGA) port Connects to a display device (e.g., exte rnal monitor , LCD projector). 5 HDMI port Supports high definition [...]

Chapter 1 9 Right View Rear view No. Icon Item Description 1 ExpressCard/54 sl ot Acceots one ExpressCard/54 module. 2 Optical drive Internal optical drive; accepts CDs or DVDs . 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the optical disk from the drive. 5 Emergency eject hole Eje[...]

10 Chapter 1 Base view No. Icon Item Description 1 Hard disk bay Houses the compute r's hard disk (secured with screws). 2 Memory compartment Houses the computer's main memory . 3 V entilation slots and cooling fan Enable the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fa n. 4 Battery[...]

Chapter 1 11 Indicators The computer has several easy -to-read status indicators. The front panel indicators are visible even when the computer cover is closed up. NOTE: 1. Charging : The light shows amber when the battery is charging. 2. Fully charged: The light sho ws green when in AC mode. No. Icon Item Description 1 Power Indicates the co mpute[...]

12 Chapter 1 Easy-Launch Buttons Located beside the keyb oard are applicatio n buttons. Thes e bu ttons are called easy-la unch buttons. They are: WLAN, Internet, emai l, Bluetooth and Acer Empowering T echnology . The mail and Web browser buttons are pre-set to email a nd Internet programs, but can be reset by users. T o set the Web browser , mail[...]

Chapter 1 13 Touchpad Basics The following teaches you how to use the touchpad:  Move your finger across the touchpad (2) to move the cursor .  Press the left (1) and right (4) buttons located beneat h the touchpad to perform selection and execution functions. These two buttons are similar to the le ft and right buttons on a mouse. T apping o[...]

14 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are i[...]

Chapter 1 15 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows S tart button; it launc hes the Start menu. It can also be used with other keys to provide a variety of functions: <> : Open or close th e S tart menu [...]

16 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer ’s controls like sreen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function Description <Fn> + <F1> H[...]

Chapter 1 17 Special Key Y ou can locate the Euro symbol and US dollar sign at th e upper-center and/or bottom-right of your keyboard. To t y p e : The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the <> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> symbol at t[...]

18 Chapter 1 Acer Empowering Technology The Empowering T echno logy toolbar makes it easy fo r you to access frequentlyused functions an d manage your new Acer system. Activated by pressing theEmpowering Key , it provides access to the following utilities: NOTE: The following content is for general reference o nly . Actual p roduct specifications m[...]

Chapter 1 19 Acer eAudio Management Acer eAudio Management allows you to easily control the enhanced soun d effect s of Dolby Home Theater on your system. Select Movie or Game mode to experience the a wesome realism of 5.1-channel surround soun d from just two speakers, via Dolby Virt ual S peaker technology . Music mode lets you enjoy your favorit[...]

20 Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user interface for con figuring your power managemen t options. T o acce ss this utility , select Ace r ePower Management from the Empowering T echnology toolba r , run the program from the Acer Empowering T echnolog y pr ogram group in S tart menu, or right-click[...]

Chapter 1 21 Click the Battery tab to view remaining battery life, ba ttery status, and remaining battery life in standby and hibernate modes .[...]

22 Chapter 1 Acer eDataSecurity Management (for select ed models) Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons. It is convenientl y integrated wi th Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly f ile encrypti on [...]

Chapter 1 23 Acer eRecovery Management Acer eRecovery Management is a versati le backup utility . It allows you to create full or incremental backups, burn the factory default image to optical disc, and rest ore from pr eviously created backups or reinstall applications and drivers. By default, user-c reated backups are stored to the D: drive . sy[...]

24 Chapter 1 Acer eSettings Management Acer eSettings Manage ment allows you to insp ect hard ware specifi cations and to monitor the system health status. Furthermore, Acer eSettings Management enables you to opti mize your Windows oper a ting system, so your computer runs fast er , smoother and better . Acer eSettings Manage ment also: Provides a[...]

Chapter 1 25 Windows Mobility Center The Windows Mobil ity Center collects key mobil e-relate d system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightn ess, power plan, volume, wire less networking on/off, external[...]

26 Chapter 1 Using the System Utilities Acer Bio-Protection (for selected models) Acer Bio-Protection Fi ngerprint Solution is a multi-purp ose fi ngerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniquen ess of one's fi ngerprint features, Acer Bio- Protection Fingerprint Solution has inco rp ora[...]

Chapter 1 27 Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. T o enable the dual display feature of your notebook, fi rst ensure that a second display is connected, then, open the Display Settings p roperties box using the Control Panel o r by right-clicking the W indows desktop and selecting Perso n[...]

28 Chapter 1 3. Enjoy the convenience of a well-orga nized desktop. NOTE: Please ensure that the resol ution setting of the second monitor is set to the ma nufacturer's recommended value. Launch Manager Launch Manager allo ws you to set the four ea sy-launch buttons located above the keyboard. Y ou can access the Launch Manag er by clicking on[...]

Chapter 1 29 Hardware Specifications and Configurations Processor Second Level Cache System Memory Lan Interface Modem Interface Item Specification CPU type Intel CPU Penryn C o re l og i c I ntel PM 45 + ICH 9 M CPU package uFCPGA, Socket P CPU core voltage 0.944~1.3V Item Specification Cache controller Built-in CPU Cache size 6MB 1st level cache [...]

30 Chapter 1 Bluetooth Interface Hard Disk Drive Interface Supports modem protocol V .92 Modem connector type RJ1 1 Modem connector location Left side Item Specification C hi p set B u ilt-in I C H 9 M Data throughput 723 bps (full speed data rate) Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). Interface U[...]

Chapter 1 31 DVD-Super Multi Interface Audio Interface Item Specification V endor & model name TOSHIBA 8X TS-L632D PHILIPS 8X DS-8A1P HLDS 8X GSA-T20N Performance S pecification With CD Diskette T ra nsfer rate (KB/sec) Sustained:Max 3.6Mbytes/sec Sustained:Max 10.8Mbytes/sec Buffer Memory 2MB Interface Enhanced IDE(A T API) compatible Applicab[...]

32 Chapter 1 Video Interface USB Port Express Card Interface System Board Major Chips Item Specification Chipset Acer MXM compatible Item Specification C hi p set B u ilt-in I C H 9 M USB Compliancy Level 2 OHCI USB 1.1 and USB 2.0 Host controller Number of USB port 4 Location One on the left side; three on the right side Serial port function contr[...]

Chapter 1 33 Keyboard Battery LCD 18.0" inch Item Specification Keyboard control ler ITE 8512E T otal number of keypads 88-/89-key Windows logo key Y es Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Y es Item S p ecification V endor & Model Name BA TTERY P ACK SANYO LI-ION 8 CELL2.4, 4800M[...]

34 Chapter 1 LCD Inverter AC Adaptor System Power Man agement T emperature Ran ge(°C) Operating S torage (shi pping) 0 to +50 -20 to +60 Item Specification V endor & model name TDK Brightness conditions N/A Input voltage (V) 9~20V Input current (mA) 360mA (max) Output voltage (V , rms) 710V (1800V for kick off) Output current (mA, rms) 6.5mA ([...]

Chapter 2 35 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configu red and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

36 Chapter 2 Invoking BIOS Setup The setup fu nction can only be invoked by pressi ng F2 when Press <F2> to enter Setup messa ge is prompted on the bottom of screen during POST . The setup uses a menu driven interfac e to allow the user to configure their system. The features are divided into 6 part s as follows: Information Display t he syst[...]

Chapter 2 37 Main The Main screen disp lays a summary of your computer hardware information, and also includes basi c setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for your reference only . Actua l values may differ . IDE2I Model Name This field displays the mofel name o f devices[...]

38 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. Parameter Description[...]

Chapter 2 39 Advanced The Advanced scree n displays advanced se ttings in BIOS. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option Serial port Displays the settings of the serial port Enabled or Disabled Parallel port Shows the settings of the [...]

40 Chapter 2 Security The Security screen contains parameters that help sa feguard and protect your co mpu ter from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tries be fore the system[...]

Chapter 2 41 Setting a Password Follow these steps as you set the user or the supervisor p assword: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key . The Set Supervisor Password box appears: 2. T ype a password in the “Enter New Password” fi eld. The password length can not exceeds 8 alphanumeric c[...]

42 Chapter 2 Changing a Password 1. Use the w and y keys to highlig ht the Set Supervisor Password parameter and press the e key . The Set Password box appears: 2. T ype the current p assword in the Enter Current Passw ord field and pr ess e . 3. T ype a password in the Enter New Password field. Retype the password in the Confirm New Password field[...]

Chapter 2 43 Boot This menu allows the user to deci de the order of boot de vices to load the o perating system. Bootable devices includes the distette drive in m odule bay , the onboard hard disk drive and the CD-ROM in module bay . Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The t[...]

44 Chapter 2 Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup Default Load default valu es for all SETUP i tem. Discard Changes Load previous values from CMOS for all SETUP items. Save Changes Save Setup Data to CMOS. Parameter Description[...]

Chapter 2 45 BIOS Flash Utility The BIOS flash memory upd ate is required for the following conditions:  New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you shoul[...]

46 Chapter 2 Remove HDD password Utility This section provide you with remo ving HDD password method: Remove HDD Password: If you key in wrong HDD password for three time, “HDD p assword error code” would display on the screen. See the image below . If you need to solve HDD password locked problem, you can run unlock6.EXE 1. Key in “unlock6 e[...]

Chapter 3 47 This chapter contains step-by-step procedures on how to di sassemble th e notebook computer Aspire 8930 for maintenance and troubleshooting . T o disassemble th e computer , you need th e following tools:  Wrist grounding strap and conductive mat for preventing electrostatic discharge  Small Philips screw driver  hilips screwd[...]

48 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.[...]

Chapter 3 49 Disassembly Procedure Flowchard The flowchart on the succeed ing page gives you a graphic re presentation on the entire disassembly se quence and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

50 Chapter 3 LCM module disassembly flow chart[...]

Chapter 3 51 Removing the Battery Pack 1. Release the battery . 2. Slide the battery latch then remove the battery .[...]

52 Chapter 3 Removing the HDD/Memory Module/Wireless LAN Card/TV Tuner Card/System Fan/Thermal Modules/CPU Removing the HDD 1. Remove the six screws fastening the CTO cover . 2. Detach the CTO cover from the notebook. Removing the Wireless Cover & RAM Module 3. Remove the wireless antenna and remove the wirel ess scre ws then remove the wi rele[...]

Chapter 3 53 Removing the Wireless LAN Card /TV Tunder Card and System Fan 5. Disconnect the main and auxiliary antennae from the TV card. 6. Loose two screws from the TV card. 7. Remove the TV card from the machine. 8. Remove HDD module as shown. 9. Remove F AN cable from the machine. 10. Loose the F AN screw .[...]

54 Chapter 3 11 . T ake out the system fan from the ma in unit as shown. Removing the Thermal Modules and the CPU 12. Remove the two screws holding the finger heatsink. 13. Detach the finger heatsink from the main board. 14. Then take out the CPU heat sink from the main board. 15. Use a flat screwdriver to release the CPU lock (T ur n co unter cloc[...]

Chapter 3 55 17. Remove the card reader dummy . Removing the ODD 18. Remove the screw fastening the optical disk drive module on the bottom. 19. Use a tool to push the optical disk drive mo dule outwards and remove the ODD module. Removing the Hinge cover 20. Remove two hinge cover screws. 21. Then detach the Hinge cover from both side.[...]

56 Chapter 3 Removing the BTCB screws 22. Loose 21 screws from BTCB. 23. Detach Switch cover . 24. Disconnect Media board FFC from the Switch cover .[...]

Chapter 3 57 25. Then remove the switch cover from the machine.[...]

58 Chapter 3 Disassembling the Main Unit 1. T urn over the keyboa rd as the image shows. 2. Disconnect the Keyboard FFC from the main board 3. Then remove the keyboard from the main uni t. 4. Disconnect the FFC from the main board. 5. Loose One screws from the TPCB. 6. Disconnect the LCM cab le. 7. Pull out the Power cable. 8. Pull out the Wireless[...]

Chapter 3 59 11 . Loose the LED boards four screws. 12. Loose four LCM hi nge screws. 13. Then remove LCM module from the machine.[...]

60 Chapter 3 Remove I/O baord and Main Board. 14. Remove the daughter board from the machine. 15. Loose two Modem card screws. 16. Disconnect Modem card cable. 17. Remove Modem card from the M/B. 18. Disconnect S peaker cable from the MB and loose the MB screw . 19. Remove M/B from the BTCB. 20. Remove RJ1 1 from the BTCB.[...]

Chapter 3 61 21. Remove the USB board from BTCB.[...]

62 Chapter 3 Disassembly LCM module 1. Remove six LCM bezel mylar . 2. Loose 10 LCM bezel screws. 3. Remove LCM be zel. 4. Disconnect Inverter cable and Back LED board cable. 5. Remove Inverter from BTCB. 6. Loose four LCD scrws fro m the hinge. 7. Disconnect CCD cable. 8. Remove the LCD panel.[...]

Chapter 3 63 9. Loose four LCD hinge screws, then remove two hin ges from LCD panel. Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws holding the HDD ( hard disk driv e) foil; two on each side. 2. Carefully take out the hard disk drive from the HDD foil.[...]

64 Chapter 3 Disassembling the ODD Module 1. Remove the two screws holding the optical bracket. 2. Then remove the optical bracket from the optical disk drive.[...]

Chapter 4 65 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Ace r products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptoms by attempt[...]

66 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the pro blem to a controller, dr iver , or diskette. A write-ena bled , diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the drive or cause the drive [...]

Chapter 4 67 Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to main board. 2. Go to the dia gnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instruction s in the mes[...]

68 Chapter 4 From Hardware: 1. Power off the computer . 2. Remove the battery pack and measure the voltage between battery terminal s 1(+) and 6(ground ). See the following figure 3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery . T o check the battery cha rge operation, use a discharg ed battery pack or a battery [...]

Chapter 4 69 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the orig inal part back in the c[...]

70 Chapter 4 Index of Error Messages Error Code List Error Message List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown be fore “Equipment Configuration Error”) 010 Memory Error at xxxx:xxx x:xxxxh (R:xxxxh, W:xxxxh) 070 Rea[...]

Chapter 4 71 System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. System CMOS checks um bad - De fault configuration used RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System timer error RTC battery Run BIOS Setup Utility to[...]

72 Chapter 4 Error Message List Invalid System Configuration Data BIOS ROM System board I/O device IRQ conflict Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Operating system not foun d Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board No beep Error[...]

Chapter 4 73 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify Real Mode 03h Disable Non-Mask able Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0[...]

74 Chapter 4 45h POST device initialization 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration ag ainst CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA bo[...]

Chapter 4 75 8Ah Initialize Extended BIOS Data Area 8Bh T est and in itialize PS/2 mo use 8Ch Initialize floppy con troller 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controlle rs 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards 95h Install CD ROM for b[...]

76 Chapter 4 C5h PnPnd dual CMOS (opti onal) C6h Initialize notebook docking (optiona l) C7h Initialize notebook docking late C8h Force check (optional) C9h Extended checksum (optional) D2h Unknown interrupt E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system time r E4h Initialize system I/O E5h Che[...]

Chapter 4 77 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Indicator-Related Symptoms Power-Related Symptoms Symptom / Err or Action in Sequence LCD backlight doesn' t work LCD is too dark LCD brightness can not be adjuste d LCD contrast cann ot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then rebo[...]

78 Chapter 4 PCMCIA-Related Sy mptoms Memory-Related Symp toms Speaker-Rel ated Symptoms Power Management-Related Symp toms The system doesn’t power-off. Power source (battery pack and power adapter). See “Power System Check” on page 67. Hold and press the power switch for more th an 4 seconds. System board Battery can’t be charged See “C[...]

Chapter 4 79 The system doesn’t ente r standby mode after closing th e LCD See “Save to Disk (S4)” on page 34. LCD cover switch System board The system doesn't resu me from hibernation mode. See “Save to Disk (S4)” on page 34. Hard disk connection board Hard disk drive System board The system doesn't resume from standby mode aft[...]

80 Chapter 4 Peripheral-Related Symptoms Keyboard/Touchpad- Related Symptoms Modem-Related Symptoms NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermin ed Problems” on page 82. Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility t[...]

Chapter 4 81 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothin g to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

82 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the faili ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached de[...]

Chapter 5 83 Top View Aspire8930 M/B layout and connector location TO P v i e w No. Name Description 1 CN1 LCM Cable CNTR 2 CN6 Power Board FFC CNTR 3 CN2 LED Board Cable CNTR 4 CN3 LED Board Cable CNTR 5 CN4 Power Cable CNTR 6 U6 South Bridge 7 CN12 I/O Board CNTR 8 CN15 S peaker Cabl e CNTR 9 CN14 MDC CNTR 10 CN13 BT Cable CN TR 1 1 CN1 1 T ouch [...]

84 Chapter 5 Bottom View Bottom view No. Name Description 1 CN501 Battery CNTR 2 CN502 CPU Socket 3 CN500 F AN Cable CNTR 4 Jack500 RJ45 5 CN503 VGA Port 6 CN507 HDMI Port 7 CN51 1 HDMI Port 8 CN514 USB Port 9 CN515 USB Port 10 Jack501 SPDIF 1 1 Jack502 MIC jack 12 Jack503 Line in jack 13 CN510 S peaker Cable CNTR 14 U51 0 North Bridge 15 CN516 HDD[...]

Chapter 6 85 This chapter gives you the FRU (Field Replaceable Unit) listing in global configura tions of Aspire 8930. Refer to this chapter w henever orderin g for parts to repair or for RMA (R eturn Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date information avai lable on your regional[...]

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100 Chapter 6 Aspire 8930 FRU List Accessory Adapter Battery Board Category Part Name and Description Acer Part No . REMOTE CONTROLLER FOMOSA21 RC804V -B EU RT .22700.008 REMOTE CONTROLLER FOMOSA21 RC804V -B TC RT .22700.009 REMOTE CONTROLLER FOMOSA21 RC804V -B SC RT .22700.010 REMOTE CONTROLLER FOMOSA21 RC804V -B EN RT .22700.01 1 WISTRON ACER XPR[...]

Chapter 6 101 MODEM BOARD MDC 1.5 FOXCONN T60M951.36 (AGERE 1.5_ 3.3V) AUSTRALIA APPROVED FX.22500.023 TOUCHP AD SYNAPTICS TM-00372-012 56.APQ0N.001 POWER BUTTON BOARD 55.ASY0N.002 HOTKEY BOARD 55.AP50N.001 TOUCHP AD BUTTON BAORD 55.ASY0N.001 I/O BOARD 55.ASY0N.003 USB BOARD W/O TV CABLE 5 5.AP50N.005 LED BOARD RIGHT 55.AP50N.006 LED BOARD LEFT 55.[...]

102 Chapter 6 Cable USB BOARD WITH TV CABLE 5 5.AP30N.001 TV TUNER MINI CARD A VERMEDIA DVB- T A309 REV 1.0 TU.23100.014 TV TUNER MINI CARD A VERMEDIA DVB- T A310 REV 1.0 TU.23100.010 FLASH MODULE 4GB INTEL NVCPEMWR004G2 LF KF .4GB0N.002 FLASH MODULE 2GB INTEL NVCPEMWR002G2 LF KF .2GB0N.002 MSI VGA Card nVidia NB9P-GS GDDRIII 512M 800MHz 32*32 MXM [...]

Chapter 6 103 TOUCH BUTT ON BOARD CABLE 50.ASY0N.001 MEDIA BOARD CABLE 50.AP50N.004 USB BOARD CABLE 50.ASY0N.002 TOUCHP AD CABLE 50.AP50N.006 DC-IN CABLE 50.AP50N.007 BLUETOOTH BOARD CABLE 50.AP50N.008 MODEM CABLE 50.AP50N.009 MODEM CABLE WITH RJ1 1 50.AP50N.010 FINGER PRINT BOARD CABLE 50.APQ0N.001 LCD/CAMERA CABLE 18.4" WUXGA/ WXGA+ 50.AP50N[...]

104 Chapter 6 Camra CASE/COVER/BRACKET ASSEMBLY Category Part Name and Description Acer Part No . CAMERA 0.3M SUYIN 57.APQ0N.001 CAMERA 0.3M BISON BN30V4O7-010 57.ASY0N.001 CAMERA 1.0M SUYIN CN1014-S36B- OV01 57.ASY0N.002 Category Part Name and Description Acer Part No . TOUCHP AD BRACKET 33.ASY0N.001 UNILOAD COVER 42.AP50N.002 UNILOAD COVER FOR 2N[...]

Chapter 6 105 OPTICAL BRACKET 33.AAMVN.002 VGA BRACKET BOTTO M 33.AP70N.001 VGA BRACKET TOP 33.APQ0N.003 VGA BRACKET BOTTO M 33.AKE0N.005 LCD COVER 18.4" 60.AP50N.005 LCD BEZEL 18.4" 60.ASY0N.003 LCD BRACKET RIGHT 33.AP50N.001 LCD BRACKET LEFT 33.AP5 0N.002 HINGE COVER ASSEMBL Y LEFT 42.APQ0N.007 HINGE COVER ASSEMBL Y RIGHT 42.APQ0N.006 K[...]

106 Chapter 6 CPU/PROCESSOR DVD RW DRIVE FAN Category Part Name and Description Acer Part No . CPU INTEL CORE2DUAL P7350 PGA 2.0G 3M 1066 25W KC.73501.DPP CPU INTEL CORE2DUAL P8400 PGA 2.26G 3M 1066 25W KC.84001.DPP CPU INTEL CORE2DUAL P8600 PGA 2.4G 1066 25W 3M KC.86001.DPP CPU INTEL CORE2DUAL P9500 PGA 2.53G 6M 1066 25W KC.95001.DPP CPU INTEL COR[...]

Chapter 6 107 HDD/HARD DISK DRIVER HEATSINK Category Part Name and Description Acer Part No . HDD 120GB SA T A 5400RPM SEAGA TE ST9120817AS CORSAIR LF F/W:3.AAA KH.12001.032 HDD 120GB 5400RPM SA T A TOSHIBA MK1252GSX LF F/W:L V010J KH.12004.008 HDD 120GB 5400RPM SA T A HGST HTS543212L9A300 LF F/W:C40C KH.12007.016 HDD 120GB 5400RPM SA T A WD WD1200[...]

108 Chapter 6 INVERTER KEYBOARD VGA HEA T SINK FINGER 33.APQ0N.002 CPU HEA TSINK 60.AP5 0N.003 CPU HEA TSINK FINGER 33.AP50N.003 Category Part Name and Description Acer Part No . INVERTER BOARD TDK-TBD489NR 1 9.AP50N.001 INVERTER BOARD TDK-TBD489NR 1 9.AP50N.001 Category Part Name and Description Acer Part No. KEYBOARD 17_18KB-FV1 88KS BLACK US INT[...]

Chapter 6 109 KEYBOARD 17_18KB-FV1 89KS BLACK NORWEGIAN (GLOSSY) KB.INT00.310 KEYBOARD 17_18KB-FV1 89KS BLACK LUXEMBOURGISH (GLOSSY) KB.INT00.31 1 KEYBOARD 17_18KB-FV1 88KS BLACK KOREAN (GLOSSY) KB.INT00.312 KEYBOARD 17_18KB-FV1 88KS BLACK JAP ANESE (GLOSSY) KB.INT00.313 KEYBOARD 17_18KB-FV1 89KS BLACK IT ALIAN (GLOSSY) KB.INT00.314 KEYBOARD 17_18K[...]

11 0 Chapter 6 LCM MIAN BOARD MEMORY MISCELLANEOUS Category Part Name and Description Acer Part No . LCD MODULE 18.4" WUXGA GLARE W/ ANTENNA &CCD 0.3M 6M.AP 50N.00 2 LCD MODULE 18.4" WXGA+ GLARE W/ ANTENNA &CCD 0.3M 6M.AP 50N.00 1 LCD 18.4" WXGA+ SAMSUNG L TN 184KT01-A01 GLARE LF 220NIT 8MS 800:1 LK.18406.002 Category Part Na[...]

Chapter 6 111 SCREW SPEAKER LCD CHUSION 47.APQ0N.001 ANTENNA LEFT 50.ASY0N.003 ANTENNA RIGHT 50.ASY0N.004 MICROPHONE 23.ASY0N.001 LCD RUBBER 47.ASY0N.003 Category Part Name and Description Acer Part No . SCREW I M2 6MM M 4.5MM 0.8MM PHIL BK P A TCH 86.APQ0N.004 SCREW M2.5X0.45 86.APQ0N.001 SCREW I M2.5 3MM M 4.5MM 0.8MM NI PAT C H 86.AP50N.001 SCRE[...]

11 2 Chapter 6[...]