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Avaya IP Office 4.2 Bedienungsanleitung

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Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung Avaya IP Office 4.2 an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von Avaya IP Office 4.2, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung Avaya IP Office 4.2 die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung Avaya IP Office 4.2. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung Avaya IP Office 4.2 sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts Avaya IP Office 4.2
- Den Namen des Produzenten und das Produktionsjahr des Geräts Avaya IP Office 4.2
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts Avaya IP Office 4.2
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von Avaya IP Office 4.2 zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von Avaya IP Office 4.2 und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service Avaya finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von Avaya IP Office 4.2 zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts Avaya IP Office 4.2, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von Avaya IP Office 4.2 widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    15-601046 Issue 14j - (10 March 2009) H323 IP Telephone Installation IP Office 4.2[...]

  • Seite 2

    H323 Install Page 2 15-601046 Issue 14j (10 March 2009) IP Office 4.2 © 2009 AVAYA All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this do[...]

  • Seite 3

    H323 Install Page 3 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Contents Contents IP Office IP Phones 1. ..................................................................... 8 1.1 What is New ..................................................................... 9 1.2 Supported Phones ..........................................................[...]

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    H323 Install Page 5 15-601046 Issue 14j (10 March 2009) IP Office 4.2 IP Office IP Phones Chapter 1.[...]

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  • Seite 7

    H323 Install Page 7 15-601046 Issue 14j (10 March 2009) IP Office 4.2 IP Office IP Phones: 1. IP Office IP Phones This documentation provides notes for the installation of supported Avaya 1600, 4600 and 5600 IP phones onto IP Office phone systems. It should be used in conjunction with the existing installation documentation for those series of phon[...]

  • Seite 8

    H323 Install Page 8 15-601046 Issue 14j (10 March 2009) IP Office 4.2 1.1 What is New IP Office 4.2 The following changes specific to IP phone support have been made as part of the IP Office 4.2 release. · Support for 1600 Series Phones IP Office 4.2 Q4 2008+ supports the 1603, 1608, 1616 IP phones. · HTTP Server Support For Avaya IP phones using[...]

  • Seite 9

    H323 Install Page 9 15-601046 Issue 14j (10 March 2009) IP Office 4.2 IP Office IP Phones: What is New 1.2 Supported Phones This documentation provides installation notes for the following Avaya IP phone supported by IP Office. H323 IP Phones Supported Models IP Office Core Software Note 1600 Series 1603 Supported on IP Office 4.2 Q4 2008+. 1608 16[...]

  • Seite 10

    H323 Install Page 10 15-601046 Issue 14j (10 March 2009) IP Office 4.2 1.3 System Capacity System capacity can be separated into two aspects; the number of configurable phone extensions and the number of simultaneous IP phone calls. Extension Capacity The maximum number of H323 IP phones supported by an IP Office system is based on that system&apos[...]

  • Seite 11

    H323 Install Page 11 15-601046 Issue 14j (10 March 2009) IP Office 4.2 IP Office IP Phones: System Capacity 1.4 Phone Firmware The firmware in Avaya IP phones is upgradeable and different releases of firmware are made available via the Avaya support website. However H323 IP phones used on an IP Office system must only use the IP Phone software supp[...]

  • Seite 12

    H323 Install Page 12 15-601046 Issue 14j (10 March 2009) IP Office 4.2 1.5 Simple Installation The diagram below shows the simplest installation scenario. · For IP Office control units other than the IP500, and for IP500 units running IP Office 4.0/4.1 software, this type of installation is only supported for up to 5 IP phones . · For IP500 contr[...]

  • Seite 13

    H323 Install Page 13 15-601046 Issue 14j (10 March 2009) IP Office 4.2 IP Office IP Phones: Simple Installation 1.6 Complex Installation The diagram below shows a scenario where more than 5 IP phones are being supported. The key difference is that the file server and DHCP support must be done using 3rd-party applications. · For IP Office 4.2+ runn[...]

  • Seite 14

    H323 Install Page 14 15-601046 Issue 14j (10 March 2009) IP Office 4.2 1.7 Installation Requirements To install an IP phone on IP Office, the following items are required: · o Extension Number and User Details A full listing of the planned extension number and user name details is required. The planned extension number must be unused and is reques[...]

  • Seite 15

    H323 Install Page 15 15-601046 Issue 14j (10 March 2009) IP Office 4.2 IP Office IP Phones: Installation Requirements 1.8 Network Assessment · WARNING: A Network Assessment is Mandatory When installing H323 IP phones on an IP Office system, it is assumed by Avaya that a network assessment has been performed. If a support issue is escalated to Avay[...]

  • Seite 16

    H323 Install Page 16 15-601046 Issue 14j (10 March 2009) IP Office 4.2 1.9 Voice Compression Calls to and from IP devices can require conversion to the audio codec format being used by the IP device. In the IP Office this conversion is done by voice compression channels. These support the common IP audio codecs G711, G723 and G729a. For Small Offic[...]

  • Seite 17

    H323 Install Page 17 15-601046 Issue 14j (10 March 2009) IP Office 4.2 IP Office IP Phones: Voice Compression IP400 VCM Cards The following IP400 VCM cards are available. IP400 VCM Cards SAP Code Small Office Edition IP406 V2 IP412 IP500 25ms echo cancellation. IP400 VCM5 [1] 700185119 IP400 VCM10 [1] 700185127 IP400 VCM20 [1] 700185135 IP400 VCM30[...]

  • Seite 18

    H323 Install Page 18 15-601046 Issue 14j (10 March 2009) IP Office 4.2 1.10 QoS When transporting voice over low speed links it is possible for normal data packets (1500 byte packets) to prevent or delay voice packets (typically 67 or 31 bytes) from getting across the link. This can cause unacceptable speech quality. Therefore, it is vital that all[...]

  • Seite 19

    H323 Install Page 19 15-601046 Issue 14j (10 March 2009) IP Office 4.2 IP Office IP Phones: Potential VoIP Problems 1.12 User PC Connection To simplify the number of LAN connections from the user's desk, it is possible to route their PC Ethernet LAN cable via some H323 IP phones. The LAN cable should be connected from the PC to the socket with[...]

  • Seite 20

    H323 Install Page 20 15-601046 Issue 14j (10 March 2009) IP Office 4.2 1.13 Power Supply Options Each H323 IP phone requires a power supply. They do not draw power from the IP Office phone system. Listed below are the power supply options that can be used. Spare Wire Power Options The following power supplies use the normally unused pin 7 & 8 c[...]

  • Seite 21

    H323 Install Page 21 15-601046 Issue 14j (10 March 2009) IP Office 4.2 IP Office IP Phones: Power Supply Options 802.3af Power over Ethernet (PoE) Options IEEE 802.3af is a standard commonly known as Power over Ethernet (PoE). It allows network devices to receive power via the network cable using the same wires as the data signals. All the H323 IP [...]

  • Seite 22

    H323 Install Page 22 15-601046 Issue 14j (10 March 2009) IP Office 4.2 1.14 File Server Options During installation and maintenance the phones download software and settings files. In order to do this the phone first request files for an HTTPS server. If it gets no response it then tries to obtain the files from an HTTP server and finally from a TF[...]

  • Seite 23

    H323 Install Page 23 15-601046 Issue 14j (10 March 2009) IP Office 4.2 IP Office IP Phones: File Server Options 1.15 Control Unit Memory Card The memory card used with the Small Office Edition and IP406 V2 systems can be used to store files other than those used for embedded voicemail. · Non-Avaya supplied Compact Flash memory cards can be used fo[...]

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    H323 Install Page 25 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Installation Chapter 2.[...]

  • Seite 26

    H323 Install Page 26 15-601046 Issue 14j (10 March 2009) IP Office 4.2 2. Installation Check the following before beginning installation: 1. o IP Office Manager PC Check that the applications for configuring and monitoring an IP Office system are available and able to connect to that system. · o Check that IP Office Manager and IP Office System St[...]

  • Seite 27

    H323 Install Page 27 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Installation: 5. o DHCP Server If not using the IP Office for DHCP, check that the alternate DHCP server has been configured for the IP phones. It will need to include details of the files server and gateway settings. See Alternate DHCP Setup . If using the IP Office for DHCP, s[...]

  • Seite 28

    H323 Install Page 28 15-601046 Issue 14j (10 March 2009) IP Office 4.2 2.1 Creating/Editing the Settings File During installation, the H323 IP phones request software by downloading and following instructions within the 46xxupgrade.scr file. This file is provided as part of the IP Office Manager software and should not normally be changed. The last[...]

  • Seite 29

    H323 Install Page 29 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Installation: Creating/Editing the Settings File 2.2 Manually Creating Extensions If installing without auto-create extensions enabled, then VoIP extensions and associated users must first be created in IP Office Manager. The procedure below covers the minimum required to create[...]

  • Seite 30

    H323 Install Page 30 15-601046 Issue 14j (10 March 2009) IP Office 4.2 2.3 Phone Connection In this process the phone is connected to its power source and the ethernet LAN. As soon as the phone is powered up it will start to request information. 1. Follow the steps in Preparation . If these steps are not followed, installation will fail. Ensure tha[...]

  • Seite 31

    H323 Install Page 31 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Installation: Phone Connection 2.4 Static Address Installation Static addressing is only necessary when a DHCP server is unavailable or not desired. For ease of maintenance and installation, it is strongly recommended that a DHCP server is installed and that static addressing is[...]

  • Seite 32

    H323 Install Page 32 15-601046 Issue 14j (10 March 2009) IP Office 4.2 2.5 Phone Registration For new phones and phones that have been reset , the phone will request an extension number. If auto-create is enabled the extension number used, if free, will create new extension and user entries in the IP Office configuration. If auto-create is not enab[...]

  • Seite 33

    H323 Install Page 33 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Installation: Phone Registration 2.6 Extension & User Setup If installing using auto-create extensions, you can now use IP Office Manager to open the IP Office unit's configuration and alter the extension and user settings for the phone. The following process covers the[...]

  • Seite 34

    H323 Install Page 34 15-601046 Issue 14j (10 March 2009) IP Office 4.2 2.8 Backup Restore 1600 Series H323 IP Telephones support using a HTTP server as the location to which they can backup and restore user specific data. These options are used if the location of the HTTP server for backup/restore has been specified in the phone 46XXsettings file. [...]

  • Seite 35

    H323 Install Page 35 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Installation: Backup Restore 1600 Series Phone Backup File The following is an example of a backup/restore file for a 1600 Series phone user. ABKNAME001=Extn201 ABKNUMBER001=201 ABKNAME002=Extn201ad ABKNUMBER002=201 ABKNAME003=Extn203 ABKNUMBER003=203 Redial=0 Call Timer=0 Visua[...]

  • Seite 36

    H323 Install Page 36 15-601046 Issue 14j (10 March 2009) IP Office 4.2 HTTP Server Configuration for Backup/Restore For IIS Web Servers Create a backup folder under the root directory of your web server. All backup files will be stored in that directory. For example, if your backup folder is C:/Inetpub/wwwroot/backup , the 46xxsettings.txt file sho[...]

  • Seite 37

    H323 Install Page 37 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Installation: Backup Restore 2.9 Listing Registered Phones Using TFTP, a list can be obtained from the IP Office system of all the registered RAS users which includes H323 IP phones. For example: Extn2602,2602,192.168.42.2,1720 ains600,2600,192.168.42.10,1026 Extn2601,2601,192.1[...]

  • Seite 38

    H323 Install Page 38 15-601046 Issue 14j (10 March 2009) IP Office 4.2 2.10 Error Messages The 4600 Series H323 IP phones issue error messages in English only. · Checksum error Downloaded application file was not downloaded or saved correctly. The phone automatically resets and attempts to re-initialize. · DHCP: CONFLICT At least one of the IP ad[...]

  • Seite 39

    H323 Install Page 39 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Other Installation Options Chapter 3.[...]

  • Seite 40

    H323 Install Page 40 15-601046 Issue 14j (10 March 2009) IP Office 4.2 3. Other Installation Options 3.1 VPN Remote Phones Avaya IP Office VPNremote firmware can be used to connect IP phones at remote locations to the IP Office via IPSec VPN tunnels. IP Office 4.1 and higher supports this with some 4600 Series and 5600 Series IP phones. Key compone[...]

  • Seite 41

    H323 Install Page 41 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Other Installation Options: VPN Remote Phones Installation Documentation This document only covers notes and differences specific to installation of VPNremote phones with IP Office. The installation and configuration of Avaya VPNremote phones is covered in a number of existing d[...]

  • Seite 42

    H323 Install Page 42 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Configuring the IP Phone for VPNremote In addition, a VPN Phone Allowed checkbox option is present on the Extension | VoIP settings tab of IP extensions. This checkbox is used to indicate to the IP Office, which IP extensions are VPNremote and therefore require use of a license.[...]

  • Seite 43

    H323 Install Page 43 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Other Installation Options: VPN Remote Phones 3.2 VLAN and IP Phones This section describes the configuration of an VLAN networking infrastructure for use with Avaya IP Office and 4600 Series IP Phones. In this example an HP Procurve Ethernet 2626 PWR Ethernet switch is used to [...]

  • Seite 44

    H323 Install Page 44 15-601046 Issue 14j (10 March 2009) IP Office 4.2 VLAN and DHCP The use of VLAN has implications on DHCP if DHCP is being used for support of IP phones and or PC’s. The table below details the available options when using a single port for PC and IP Phones on a VLAN enabled network. DHCP Option Description None (Static addres[...]

  • Seite 45

    H323 Install Page 45 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Other Installation Options: VLAN and IP Phones Example setup - Overview The network is devised to allow the user PC to connect to the switch port of the IP Phone. A single cable then connects PC and IP Phone to the Ethernet Switch. For the purpose of this example VLAN 209 is use[...]

  • Seite 46

    H323 Install Page 46 15-601046 Issue 14j (10 March 2009) IP Office 4.2 HP Procurve CLI output ; J8164A Configuration Editor; Created on release #H.08.60 hostname "AvayaLabs" snmp-server community "public" Unrestricted vlan 1 name "Native" untagged 1-2,4,7-26 ip address 192.168.202.201 255.255.255.0 no untagged 3,5-6 ex[...]

  • Seite 47

    H323 Install Page 47 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Other Installation Options: VLAN and IP Phones Example System Overview IP Office Configuration The table below details the configuration for IP Office. Additional configuration is not required by IP Office in support 802.1 Tagging. Option Value IP Address LAN1 192.168.202.1 IP M[...]

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    H323 Install Page 49 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Static Administration Options Chapter 4.[...]

  • Seite 50

    H323 Install Page 50 15-601046 Issue 14j (10 March 2009) IP Office 4.2 4. Static Administration Options A number of settings can be altered through the phone after installation. · Values assigned through static administration override any set through the 46xxsettings.txt file. They will remain active for the IP phone until a new boot file is downl[...]

  • Seite 51

    H323 Install Page 51 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Static Administration Options: 4.1 QOS Option Settings Administering QoS options is not mandatory, but it is highly recommended. Use the following procedure to set Quality of Service (QoS) options. 1. While the phone is on-hook and idle, press the following sequence: Hold 7 6 7 [...]

  • Seite 52

    H323 Install Page 52 15-601046 Issue 14j (10 March 2009) IP Office 4.2 4.3 View Details You can use the following procedure to view a number of phone details. These are in addition to the other static address and local administration options which can also be used to review settings. 1. While the phone is on-hook and idle, press the following seque[...]

  • Seite 53

    H323 Install Page 53 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Static Administration Options: View Details 4.4 Self-Test Procedure 1. To start the IP phone self-test procedures, press the following sequence: Hold 8 3 7 8 # ( Hold T E S T # ) . The phone does the following: · Each column of programmable button LED's is lit for half a s[...]

  • Seite 54

    H323 Install Page 54 15-601046 Issue 14j (10 March 2009) IP Office 4.2 4.5 Resetting a Phone Resetting a Phone Resetting a phone clears the phones user settings but retains system settings such as the DHCP and file server addresses. 1. While the phone is on-hook and idle, press the following sequence: Hold 7 3 7 3 8 # ( Hold R E S E T # ). Reset va[...]

  • Seite 55

    H323 Install Page 55 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Static Administration Options: Resetting a Phone 4.6 Site Specific Option Number The Site Specific Option Number (SSON) is used by IP phones to request information from a DHCP server that is specifically for the phones and not for other IP devices being supported by the DHCP ser[...]

  • Seite 56

    H323 Install Page 56 15-601046 Issue 14j (10 March 2009) IP Office 4.2 4.7 Automatic Gain Control Automatic Gain Control (AGC) raises the volume when a caller is speaking quietly and lowers the volume when the caller is loud. AGC can be separately switched on or off for the phone handset, headset and speaker. The AGC settings for all H323 IP phones[...]

  • Seite 57

    H323 Install Page 57 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Restart Scenarios Chapter 5.[...]

  • Seite 58

    H323 Install Page 58 15-601046 Issue 14j (10 March 2009) IP Office 4.2 5. Restart Scenarios The sequence of the restart process depends on the status of the boot and application files on the TFTP server and those already downloaded to the phone. This appendix explains the different scenarios possible. All of the following start-up processes involve[...]

  • Seite 59

    H323 Install Page 59 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Restart Scenarios: 5.1 Boot File Needs Upgrading Having processed the upgrade script file, the software determines that the name of the boot code file in the phone does not match that in the upgrade script. The script specifies the name of the new file to load. · The phone disp[...]

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  • Seite 61

    H323 Install Page 61 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Infrared Dialling Chapter 6.[...]

  • Seite 62

    H323 Install Page 62 15-601046 Issue 14j (10 March 2009) IP Office 4.2 6. Infrared Dialling Some H323 IP phones include an infrared (IR) port at the front of the phone. This includes the 4606, 4612, 4624 and 4620 phone. The port appears as a dark plastic window on the front edge of the phone, just below the normal dialling keys. You can use the IR [...]

  • Seite 63

    H323 Install Page 63 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Infrared Dialling: 6.1 Enabling the IR Port By default, where fitted the IR port on H323 IP phones is enabled. If necessary, it can be disabled. 1. With the phone on-hook and idle, press Hold 4 6 8 # ( Hold I N T # ). PHY2= and the current status is displayed. This is the settin[...]

  • Seite 64

    H323 Install Page 64 15-601046 Issue 14j (10 March 2009) IP Office 4.2 6.3 Beaming Files During a Call During a call between two IR enabled extensions on the same system, you can also beam files between IR devices at each end. The types of file sendable and receivable will depend on those supported by the devices sending and receiving, as if they w[...]

  • Seite 65

    H323 Install Page 65 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Alternate DHCP Server Setup Chapter 7.[...]

  • Seite 66

    H323 Install Page 66 15-601046 Issue 14j (10 March 2009) IP Office 4.2 7. Alternate DHCP Server Setup The recommended installation method for H323 IP phones uses a DHCP server. When 5 or less H323 IP phones are being supported, the DHCP can be performed by the IP Office Unit itself. However, if more than 5 H323 IP phones are being supported, a sepa[...]

  • Seite 67

    H323 Install Page 67 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Alternate DHCP Server Setup: 7.1 Using a Windows DHCP Server 1. Checking for DHCP 1. On the server, select Start | Program | Administrative Tools | Computer Management . 2. Under Services and Applications in the Computer Management Tree, locate DHCP . 3. If DHCP is not present t[...]

  • Seite 68

    H323 Install Page 68 15-601046 Issue 14j (10 March 2009) IP Office 4.2 2b. Adding a 242 Option In addition to issuing IP address information, DHCP servers can issue other information in response to requests for different specific DHCP option numbers. The settings for each option are attached to the scope. 1600 Series H323 IP phones request option 2[...]

  • Seite 69

    H323 Install Page 69 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Alternate DHCP Server Setup: Using a Windows DHCP Server 2c. Adding a 176 Option 4600 and 5600 Series H323 IP phones use option 176 rather than option 242 as above. The option 176 can be setup to use the same HTTP file server as the 1600 Series phones. However some older 4600 Se[...]

  • Seite 70

    H323 Install Page 70 15-601046 Issue 14j (10 March 2009) IP Office 4.2 7.2 Alternate Options In this document, all IP phone information is issued through the Scope and the Option 176 settings. Depending on the DHCP server, other options may have to be used within the scope. · Option 1 - Subnet mask · Option 3 - Gateway IP Address If using more th[...]

  • Seite 71

    H323 Install Page 71 15-601046 Issue 14j (10 March 2009) IP Office 4.2 WML Server Setup Chapter 8.[...]

  • Seite 72

    H323 Install Page 72 15-601046 Issue 14j (10 March 2009) IP Office 4.2 8. WML Server Setup The 4610SW, 4620, 4620SW, 5610SW, 5620 and 5620 phones can act as WAP (Wireless Access Protocol) browsers. This allows them to view WML (Wireless Markup Language) pages. WML is a page coding language similar to HTML but intended for phone devices with small s[...]

  • Seite 73

    H323 Install Page 73 15-601046 Issue 14j (10 March 2009) IP Office 4.2 WML Server Setup: 8.1 Testing 4620 WML Browsing Using Xitami 1. Introduction Xitami is a small and simple web server application. It is used here to configure one of our LAN PC's as a web server able to provide .wml pages is response to requests from an IP phone. · Web Ser[...]

  • Seite 74

    H323 Install Page 74 15-601046 Issue 14j (10 March 2009) IP Office 4.2 4. Installing Sample WML Pages Download the sample pages from Avaya (see the link above). 1. On the web server PC, open the folder c:Xitamiwebpages . For Apache and IIS use the appropriate root folder. 2. Create a new sub-folder called 4620. 3. Copy the sample .wml pages into [...]

  • Seite 75

    H323 Install Page 75 15-601046 Issue 14j (10 March 2009) IP Office 4.2 WML Server Setup: Testing 4620 WML Browsing Using Xitami 8.2 Setting the Home Page WAP capable H323 IP phones display a key option labeled Web when setup with a home page (press PHONE/EXIT if in any other menu). To access the home page, press the adjacent display key. The home p[...]

  • Seite 76

    H323 Install Page 76 15-601046 Issue 14j (10 March 2009) IP Office 4.2 8.3 Apache Web Server WML Configuration Apache is an open-source web server that is available on many platforms. Basic familiarity with Unix is necessary to configure it. The following is a step-by-step guide for configuring Apache Web-server: 1. To set MIME types in Apache, a p[...]

  • Seite 77

    H323 Install Page 77 15-601046 Issue 14j (10 March 2009) IP Office 4.2 WML Server Setup: Microsoft IIS Web Server WML Configuration 8.5 Open URL Entry This document provides sample WML code on how to develop WML pages implementing a text box-based go to a URL function. This code allows a user to enter a URL into a text entry area and link to that s[...]

  • Seite 78

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  • Seite 79

    H323 Install Page 79 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Index Index 1 100Mbps Ethernet 52 10Mbps 14 10MBps Ethernet 52 1151C1 20 1151C1/1151C2 30 1151C2 20 1152A1 30 150ms 15 1719,TFTPSRVR 67 176 option 67 192.168.202.x 43 192.168.202.X VLANTEST 43 192.168.42.200/4620/index.wml 75 192.168.43.x 43 19-inch 20 1b 28 1U 20 1W 20 2 25ms 1[...]

  • Seite 80

    H323 Install Page 80 15-601046 Issue 14j (10 March 2009) IP Office 4.2 802.3af 20 8k 16 9 9.9W 20 90 PSU requires 20 A a10d01b2_2.bin 22 a20d01a2_2.bin 22 a20d01b2_2.bin 22 AC 20 access point 7 Access Points 7 Action 29, 33 Activate Scope 67 Active Directory using RADIUS 40 Add 20, 29, 40, 43, 73, 76 clicking 67 ADDR 38 address 14, 18, 22, 31, 33, [...]

  • Seite 81

    H323 Install Page 81 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Index Call 7, 14, 16, 18, 28, 32, 33, 38, 40, 43, 73, 76 Swap Text Files During 62 call answering 7 Call Reception 73 Call Server 43 call signalling 16 called 46xxsettings.txt 28 called CCD 40 Callserver 67 CallSv 31 CallSvPort 31 card1 73 cat 5 14 CAT3 20 Existing 14 CAT5 14, 1[...]

  • Seite 82

    H323 Install Page 82 15-601046 Issue 14j (10 March 2009) IP Office 4.2 DNS 66, 67, 70, 75 DNS Domain Name 66, 70 DNS Server Address 66, 70 Doc Reference 40 DOCTYPE wml PUBLIC 73 Documentation CD 73 Double-click System 55 Duplicate IP Addressing 18 during Call 64 Manager 14 DVD 40 E Edit SET WMLHOME 75 editing 76 46XXsetting.scr file 75 46XXsettings[...]

  • Seite 83

    H323 Install Page 83 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Index IEEE 802.2p/q understanding 43 IEEE 802.3af 19, 20 IIS 76 IIS 5.0 76 IIS Admin Service’ 76 IKE Extended Authentication 40 Immediate 29, 33, 67 Important Note 62 Inactive 67 includes 12, 13, 15, 26, 37, 43, 63, 73 4606 62 Avaya 22 H.323 IP 20 PC 19 WAN Ethernet 18 index.w[...]

  • Seite 84

    H323 Install Page 84 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Juniper Networks Secure Services Gateway 500 Series 40 Juniper Secure Services Gateway using Policy-Based 40 K Kentrox Q2300 VPN Router 40 L L2 43, 51 L2 QOS 43 L2 signaling 51 L2Q 43 L2QVLAN 43 L3 51 L3 signaling 51 LAN 18, 19, 20, 38, 40, 43, 51, 52, 58, 66, 72, 73 Connect 30 [...]

  • Seite 85

    H323 Install Page 85 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Index Open 18, 26, 33, 37, 76, 77 PC's 73 Open URL Entry 77 operate 76 Option 14, 20, 22, 28, 37, 38, 40, 43, 50, 51, 52, 55, 64, 67, 70, 75, 76 Option 15 70 Option 176 70 requesting 67 Option 66 70 attaching 67 Option Settings 51 options exist 14 OR 75 Other H.323 IP 7 Ove[...]

  • Seite 86

    H323 Install Page 86 15-601046 Issue 14j (10 March 2009) IP Office 4.2 R RAM 58, 59 RAS 37, 67 RAS users 37 Reboot 23, 29, 33, 55, 59, 67, 75 Restarting following 38 Reboot Mode 55 Set 29, 33 Reception">Call Reception</a 73 Red 30, 43 refer 7, 20, 40, 43, 62, 73 4600 Series IP Telephone LAN Administrator's Guide 72 Microsoft 67 Regi[...]

  • Seite 87

    H323 Install Page 87 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Index Static IP 7, 14, 26 Static IP Installation 7 Step 30, 31, 58, 66 stores 23, 32, 38, 59 String Verify 67 Submit Button 77 subnet 43, 66 called 31 Enter 67 subnet mask 31, 66, 67 support.avaya.com 40 Supported 12, 13, 14, 15, 16, 18, 20, 22, 23, 30, 31, 40, 43, 62, 64, 66, 7[...]

  • Seite 88

    H323 Install Page 88 15-601046 Issue 14j (10 March 2009) IP Office 4.2 VLAN’s manage 43 VLANID 43 VLANTEST 43, 67 Voice 7, 14, 15, 16, 18, 19, 26, 43 voice compression 18, 26 channels 16 installation 14 Voice Compression Channel Capacity 16 Voice Compression Channels 16, 26 Voice Compression Module 14, 26 voice signalling 18 voice traffic 15, 19,[...]

  • Seite 89

    H323 Install Page 89 15-601046 Issue 14j (10 March 2009) IP Office 4.2[...]

  • Seite 90

    H323 Install Page 90 15-601046 Issue 14j (10 March 2009) IP Office 4.2 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specificat[...]