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Avaya IP Office H323 Bedienungsanleitung

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Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung Avaya IP Office H323 an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von Avaya IP Office H323, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung Avaya IP Office H323 die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung Avaya IP Office H323. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung Avaya IP Office H323 sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts Avaya IP Office H323
- Den Namen des Produzenten und das Produktionsjahr des Geräts Avaya IP Office H323
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts Avaya IP Office H323
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von Avaya IP Office H323 zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von Avaya IP Office H323 und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service Avaya finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von Avaya IP Office H323 zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts Avaya IP Office H323, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von Avaya IP Office H323 widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    15-601046 Issue 15b - (16 July 2009) H323 IP Telephone Installation IP Office 4.2[...]

  • Seite 2

    H323 Phone Install Page 2 15-601046 Issue 15b (16 July 2009) IP Office 4.2 © 2009 AVAYA All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in th[...]

  • Seite 3

    H323 Phone Install Page 3 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Contents Contents IP Office IP Phones 1. ..................................................................... 8 1.1 What is New ..................................................................... 10 1.2 Supported Phones ....................................................[...]

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    H323 Phone Install Page 5 15-601046 Issue 15b (16 July 2009) IP Office 4.2 IP Office IP Phones Chapter 1.[...]

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  • Seite 7

    H323 Phone Install Page 7 15-601046 Issue 15b (16 July 2009) IP Office 4.2 IP Office IP Phones: 1. IP Office IP Phones This documentation provides notes for the installation of supported Avaya 1600, 4600 and 5600 IP phones onto IP Office phone systems. It should be used in conjunction with the existing installation documentation for those series of[...]

  • Seite 8

    H323 Phone Install Page 8 15-601046 Issue 15b (16 July 2009) IP Office 4.2 1.1 What is New IP Office 5.0 The following changes specific to H323 IP phone support have been made as part of the IP Office 5.0 release. · Embedded Memory Card Usage In order to simplify H323 phone installation and maintenance, a number of changes have been made, employin[...]

  • Seite 9

    H323 Phone Install Page 9 15-601046 Issue 15b (16 July 2009) IP Office 4.2 IP Office IP Phones: What is New · HTTP User Backup and Restore The HTTP file support methods detailed in this manual are for the download of phone firmware, settings and language files to phones. HTTP support for phone user settings backup and restore requires a separate H[...]

  • Seite 10

    H323 Phone Install Page 10 15-601046 Issue 15b (16 July 2009) IP Office 4.2 1.2 Supported Phones This documentation provides installation notes for the following Avaya IP phone supported by IP Office. H323 IP Phones Supported Models IP Office Core Software Note 1600 Series 1603 Supported on IP Office 4.2 Q4 2008+. 1608 1616 3600 Series 3616 Support[...]

  • Seite 11

    H323 Phone Install Page 11 15-601046 Issue 15b (16 July 2009) IP Office 4.2 IP Office IP Phones: Supported Phones 1.3 System Capacity System capacity can be separated into two aspects; the number of configurable phone extensions and the number of simultaneous IP phone calls. Extension Capacity The maximum number of H323 IP phones supported by an IP[...]

  • Seite 12

    H323 Phone Install Page 12 15-601046 Issue 15b (16 July 2009) IP Office 4.2 1.4 Phone Firmware The firmware in Avaya IP phones is upgradeable and different releases of firmware are made available via the Avaya support website. However H323 IP phones used on an IP Office system must only use the IP Phone software supplied with the IP Office Manager [...]

  • Seite 13

    H323 Phone Install Page 13 15-601046 Issue 15b (16 July 2009) IP Office 4.2 IP Office IP Phones: Phone Firmware 1.5 Simple Installation The diagram below shows the simplest installation scenario. · For IP Office control units other than the IP500, and for IP500 units running IP Office 4.0/4.1 software, this type of installation is only supported f[...]

  • Seite 14

    H323 Phone Install Page 14 15-601046 Issue 15b (16 July 2009) IP Office 4.2 1.6 Complex Installation The diagram below shows a scenario where more than 5 IP phones are being supported. The key difference is that the file server and DHCP support must be done using 3rd-party applications. · For IP Office 4.2+ running on an IP500 IP Office system, th[...]

  • Seite 15

    H323 Phone Install Page 15 15-601046 Issue 15b (16 July 2009) IP Office 4.2 IP Office IP Phones: Complex Installation 1.7 Installation Requirements To install an IP phone on IP Office, the following items are required: · o Extension Number and User Details A full listing of the planned extension number and user name details is required. The planne[...]

  • Seite 16

    H323 Phone Install Page 16 15-601046 Issue 15b (16 July 2009) IP Office 4.2 1.8 Network Assessment · WARNING: A Network Assessment is Mandatory When installing H323 IP phones on an IP Office system, it is assumed by Avaya that a network assessment has been performed. If a support issue is escalated to Avaya, Avaya may request to see the results of[...]

  • Seite 17

    H323 Phone Install Page 17 15-601046 Issue 15b (16 July 2009) IP Office 4.2 IP Office IP Phones: Network Assessment 1.9 Voice Compression Calls to and from IP devices can require conversion to the audio codec format being used by the IP device. In the IP Office this conversion is done by voice compression channels. These support the common IP audio[...]

  • Seite 18

    H323 Phone Install Page 18 15-601046 Issue 15b (16 July 2009) IP Office 4.2 IP400 VCM Cards The following IP400 VCM cards are available. IP400 VCM Cards SAP Code Small Office Edition IP406 V2 IP412 IP500 25ms echo cancellation. IP400 VCM5 [1] 700185119 IP400 VCM10 [1] 700185127 IP400 VCM20 [1] 700185135 IP400 VCM30 700293939 64ms echo cancellation.[...]

  • Seite 19

    H323 Phone Install Page 19 15-601046 Issue 15b (16 July 2009) IP Office 4.2 IP Office IP Phones: Voice Compression 1.10 QoS When transporting voice over low speed links it is possible for normal data packets (1500 byte packets) to prevent or delay voice packets (typically 67 or 31 bytes) from getting across the link. This can cause unacceptable spe[...]

  • Seite 20

    H323 Phone Install Page 20 15-601046 Issue 15b (16 July 2009) IP Office 4.2 1.12 User PC Connection To simplify the number of LAN connections from the user's desk, it is possible to route their PC Ethernet LAN cable via some H323 IP phones. The LAN cable should be connected from the PC to the socket with a PC symbol ( ) at the back of the IP p[...]

  • Seite 21

    H323 Phone Install Page 21 15-601046 Issue 15b (16 July 2009) IP Office 4.2 IP Office IP Phones: User PC Connection 1.13 Power Supply Options Each H323 IP phone requires a power supply. They do not draw power from the IP Office phone system. Listed below are the power supply options that can be used. Spare Wire Power Options The following power sup[...]

  • Seite 22

    H323 Phone Install Page 22 15-601046 Issue 15b (16 July 2009) IP Office 4.2 802.3af Power over Ethernet (PoE) Options IEEE 802.3af is a standard commonly known as Power over Ethernet (PoE). It allows network devices to receive power via the network cable using the same wires as the data signals. All the H323 IP phones supported on IP Office also su[...]

  • Seite 23

    H323 Phone Install Page 23 15-601046 Issue 15b (16 July 2009) IP Office 4.2 IP Office IP Phones: Power Supply Options 1.14 File Server Options During installation and maintenance the phones download software and settings files. In order to do this the phone first request files for an HTTPS server. If it gets no response it then tries to obtain the [...]

  • Seite 24

    H323 Phone Install Page 24 15-601046 Issue 15b (16 July 2009) IP Office 4.2 1.15 File Auto Generation For IP Office 5.0+, for systems configure to use the IP Office control unit's memory card as the file server source, the IP Office is able to auto-generate the necessary file if a specific file is not place on the card. This operation is suppo[...]

  • Seite 25

    H323 Phone Install Page 25 15-601046 Issue 15b (16 July 2009) IP Office 4.2 IP Office IP Phones: File Auto Generation 1.16 Control Unit Memory Card The memory card used with the Small Office Edition and IP406 V2 systems can be used to store files other than those used for embedded voicemail. · Non-Avaya supplied Compact Flash memory cards can be u[...]

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    H323 Phone Install Page 27 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Installation Chapter 2.[...]

  • Seite 28

    H323 Phone Install Page 28 15-601046 Issue 15b (16 July 2009) IP Office 4.2 2. Installation Check the following before beginning installation: 1. o IP Office Manager PC Check that the applications for configuring and monitoring an IP Office system are available and able to connect to that system. · o Check that IP Office Manager and IP Office Syst[...]

  • Seite 29

    H323 Phone Install Page 29 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Installation: 5. o DHCP Server If not using the IP Office for DHCP, check that the alternate DHCP server has been configured for the IP phones. It will need to include details of the files server and gateway settings. See Alternate DHCP Setup . If using the IP Office for DH[...]

  • Seite 30

    H323 Phone Install Page 30 15-601046 Issue 15b (16 July 2009) IP Office 4.2 2.1 Creating/Editing the Settings File During installation, the H323 IP phones request software by downloading and following instructions within the 46xxupgrade.scr file. This file is provided as part of the IP Office Manager software and should not normally be changed. The[...]

  • Seite 31

    H323 Phone Install Page 31 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Installation: Creating/Editing the Settings File The files to download to the phones are defined in the # SETTINGS1603 , # SETTINGS1608 and # SETTINGS1616 sections of the 46xxsettings.txt file. To have the phone download a language file, remove the ## in front of one of the[...]

  • Seite 32

    H323 Phone Install Page 32 15-601046 Issue 15b (16 July 2009) IP Office 4.2 2.2 Manually Creating Extensions If installing without auto-create extensions enabled, then VoIP extensions and associated users must first be created in IP Office Manager. The procedure below covers the minimum required to create a VoIP extension and associated user. Furth[...]

  • Seite 33

    H323 Phone Install Page 33 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Installation: Manually Creating Extensions 2.3 Phone Connection In this process the phone is connected to its power source and the ethernet LAN. As soon as the phone is powered up it will start to request information. 1. Follow the steps in Preparation . If these steps are [...]

  • Seite 34

    H323 Phone Install Page 34 15-601046 Issue 15b (16 July 2009) IP Office 4.2 2.4 Static Address Installation Static addressing is only necessary when a DHCP server is unavailable or not desired. For ease of maintenance and installation, it is strongly recommended that a DHCP server is installed and that static addressing is avoided. Following a boot[...]

  • Seite 35

    H323 Phone Install Page 35 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Installation: Static Address Installation 2.5 Phone Registration For new phones and phones that have been reset , the phone will request an extension number. If auto-create is enabled the extension number used, if free, will create new extension and user entries in the IP O[...]

  • Seite 36

    H323 Phone Install Page 36 15-601046 Issue 15b (16 July 2009) IP Office 4.2 2.6 Extension & User Setup If installing using auto-create extensions, you can now use IP Office Manager to open the IP Office unit's configuration and alter the extension and user settings for the phone. The following process covers the minimum extension and user [...]

  • Seite 37

    H323 Phone Install Page 37 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Installation: Phone Security 2.8 Backup Restore 1600 Series H323 IP Telephones support using a HTTP server as the location to which they can backup and restore user specific data. These options are used if the location of the HTTP server for backup/restore has been specifie[...]

  • Seite 38

    H323 Phone Install Page 38 15-601046 Issue 15b (16 July 2009) IP Office 4.2 1600 Series Phone Backup File The following is an example of a backup/restore file for a 1600 Series phone user. ABKNAME001=Extn201 ABKNUMBER001=201 ABKNAME002=Extn201ad ABKNUMBER002=201 ABKNAME003=Extn203 ABKNUMBER003=203 Redial=0 Call Timer=0 Visual Alerting=1 Call Log Ac[...]

  • Seite 39

    H323 Phone Install Page 39 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Installation: Backup Restore HTTP Server Configuration for Backup/Restore For IIS Web Servers Create a backup folder under the root directory of your web server. All backup files will be stored in that directory. For example, if your backup folder is C:/Inetpub/wwwroot/back[...]

  • Seite 40

    H323 Phone Install Page 40 15-601046 Issue 15b (16 July 2009) IP Office 4.2 2.9 Listing Registered Phones Using TFTP, a list can be obtained from the IP Office system of all the registered RAS users which includes H323 IP phones. For example: Extn2602,2602,192.168.42.2,1720 ains600,2600,192.168.42.10,1026 Extn2601,2601,192.168.42.4,1720 New,2702,19[...]

  • Seite 41

    H323 Phone Install Page 41 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Installation: Listing Registered Phones 2.10 Error Messages The 4600 Series H323 IP phones issue error messages in English only. · Checksum error Downloaded application file was not downloaded or saved correctly. The phone automatically resets and attempts to re-initialize[...]

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  • Seite 43

    H323 Phone Install Page 43 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Other Installation Options Chapter 3.[...]

  • Seite 44

    H323 Phone Install Page 44 15-601046 Issue 15b (16 July 2009) IP Office 4.2 3. Other Installation Options 3.1 VPN Remote Phones Avaya IP Office VPNremote firmware can be used to connect IP phones at remote locations to the IP Office via IPSec VPN tunnels. IP Office 4.1 and higher supports this with some 4600 Series and 5600 Series IP phones. Key co[...]

  • Seite 45

    H323 Phone Install Page 45 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Other Installation Options: VPN Remote Phones Installation Documentation This document only covers notes and differences specific to installation of VPNremote phones with IP Office. The installation and configuration of Avaya VPNremote phones is covered in a number of exist[...]

  • Seite 46

    H323 Phone Install Page 46 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Configuring the IP Phone for VPNremote In addition, a VPN Phone Allowed checkbox option is present on the Extension | VoIP settings tab of IP extensions. This checkbox is used to indicate to the IP Office, which IP extensions are VPNremote and therefore require use of a lic[...]

  • Seite 47

    H323 Phone Install Page 47 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Other Installation Options: VPN Remote Phones 3.2 VLAN and IP Phones This section describes the configuration of an VLAN networking infrastructure for use with Avaya IP Office and 4600 Series IP Phones. In this example an HP Procurve Ethernet 2626 PWR Ethernet switch is use[...]

  • Seite 48

    H323 Phone Install Page 48 15-601046 Issue 15b (16 July 2009) IP Office 4.2 VLAN and DHCP The use of VLAN has implications on DHCP if DHCP is being used for support of IP phones and or PC’s. The table below details the available options when using a single port for PC and IP Phones on a VLAN enabled network. DHCP Option Description None (Static a[...]

  • Seite 49

    H323 Phone Install Page 49 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Other Installation Options: VLAN and IP Phones Example setup - Overview The network is devised to allow the user PC to connect to the switch port of the IP Phone. A single cable then connects PC and IP Phone to the Ethernet Switch. For the purpose of this example VLAN 209 i[...]

  • Seite 50

    H323 Phone Install Page 50 15-601046 Issue 15b (16 July 2009) IP Office 4.2 HP Procurve CLI output ; J8164A Configuration Editor; Created on release #H.08.60 hostname "AvayaLabs" snmp-server community "public" Unrestricted vlan 1 name "Native" untagged 1-2,4,7-26 ip address 192.168.202.201 255.255.255.0 no untagged 3,5[...]

  • Seite 51

    H323 Phone Install Page 51 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Other Installation Options: VLAN and IP Phones Example System Overview IP Office Configuration The table below details the configuration for IP Office. Additional configuration is not required by IP Office in support 802.1 Tagging. Option Value IP Address LAN1 192.168.202.1[...]

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  • Seite 53

    H323 Phone Install Page 53 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Static Administration Options Chapter 4.[...]

  • Seite 54

    H323 Phone Install Page 54 15-601046 Issue 15b (16 July 2009) IP Office 4.2 4. Static Administration Options A number of settings can be altered through the phone after installation. · Values assigned through static administration override any set through the 46xxsettings.txt file. They will remain active for the IP phone until a new boot file is [...]

  • Seite 55

    H323 Phone Install Page 55 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Static Administration Options: 4.1 QOS Option Settings Administering QoS options is not mandatory, but it is highly recommended. Use the following procedure to set Quality of Service (QoS) options. 1. While the phone is on-hook and idle, press the following sequence: MUTE 7[...]

  • Seite 56

    H323 Phone Install Page 56 15-601046 Issue 15b (16 July 2009) IP Office 4.2 4.3 View Details You can use the following procedure to view a number of phone details. These are in addition to the other static address and local administration options which can also be used to review settings. 1. While the phone is on-hook and idle, press the following [...]

  • Seite 57

    H323 Phone Install Page 57 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Static Administration Options: View Details 4.4 Self-Test Procedure 1. To start the IP phone self-test procedures, press the following sequence: MUTE 8 3 7 8 # ( MUTE T E S T # ) . The phone does the following: · Each column of programmable button LED's is lit for hal[...]

  • Seite 58

    H323 Phone Install Page 58 15-601046 Issue 15b (16 July 2009) IP Office 4.2 4.5 Resetting a Phone Resetting a Phone Resetting a phone clears the phones user settings but retains system settings such as the DHCP and file server addresses. 1. While the phone is on-hook and idle, press the following sequence: MUTE 7 3 7 3 8 # ( MUTE R E S E T # ). Res[...]

  • Seite 59

    H323 Phone Install Page 59 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Static Administration Options: Resetting a Phone 4.6 Site Specific Option Number The Site Specific Option Number (SSON) is used by IP phones to request information from a DHCP server that is specifically for the phones and not for other IP devices being supported by the DHC[...]

  • Seite 60

    H323 Phone Install Page 60 15-601046 Issue 15b (16 July 2009) IP Office 4.2 4.7 Automatic Gain Control Automatic Gain Control (AGC) raises the volume when a caller is speaking quietly and lowers the volume when the caller is loud. AGC can be separately switched on or off for the phone handset, headset and speaker. The AGC settings for all H323 IP p[...]

  • Seite 61

    H323 Phone Install Page 61 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Restart Scenarios Chapter 5.[...]

  • Seite 62

    H323 Phone Install Page 62 15-601046 Issue 15b (16 July 2009) IP Office 4.2 5. Restart Scenarios The sequence of the restart process depends on the status of the boot and application files on the TFTP server and those already downloaded to the phone. This appendix explains the different scenarios possible. All of the following start-up processes in[...]

  • Seite 63

    H323 Phone Install Page 63 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Restart Scenarios: 5.1 Boot File Needs Upgrading Having processed the upgrade script file, the software determines that the name of the boot code file in the phone does not match that in the upgrade script. The script specifies the name of the new file to load. · The phone[...]

  • Seite 64

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  • Seite 65

    H323 Phone Install Page 65 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Infrared Dialling Chapter 6.[...]

  • Seite 66

    H323 Phone Install Page 66 15-601046 Issue 15b (16 July 2009) IP Office 4.2 6. Infrared Dialling Some H323 IP phones include an infrared (IR) port at the front of the phone. This includes the 4606, 4612, 4624 and 4620 phone. The port appears as a dark plastic window on the front edge of the phone, just below the normal dialling keys. You can use th[...]

  • Seite 67

    H323 Phone Install Page 67 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Infrared Dialling: 6.1 Enabling the IR Port By default, where fitted the IR port on H323 IP phones is enabled. If necessary, it can be disabled. 1. With the phone on-hook and idle, press MUTE 4 6 8 # ( MUTE I N T # ). PHY2= and the current status is displayed. This is the s[...]

  • Seite 68

    H323 Phone Install Page 68 15-601046 Issue 15b (16 July 2009) IP Office 4.2 6.3 Beaming Files During a Call During a call between two IR enabled extensions on the same system, you can also beam files between IR devices at each end. The types of file sendable and receivable will depend on those supported by the devices sending and receiving, as if t[...]

  • Seite 69

    H323 Phone Install Page 69 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Alternate DHCP Server Setup Chapter 7.[...]

  • Seite 70

    H323 Phone Install Page 70 15-601046 Issue 15b (16 July 2009) IP Office 4.2 7. Alternate DHCP Server Setup The recommended installation method for H323 IP phones uses a DHCP server. When 5 or less H323 IP phones are being supported, the DHCP can be performed by the IP Office Unit itself. However, if more than 5 H323 IP phones are being supported, a[...]

  • Seite 71

    H323 Phone Install Page 71 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Alternate DHCP Server Setup: 7.1 Using a Windows DHCP Server 1. Checking for DHCP 1. On the server, select Start | Program | Administrative Tools | Computer Management . 2. Under Services and Applications in the Computer Management Tree, locate DHCP . 3. If DHCP is not pres[...]

  • Seite 72

    H323 Phone Install Page 72 15-601046 Issue 15b (16 July 2009) IP Office 4.2 2b. Adding a 242 Option In addition to issuing IP address information, DHCP servers can issue other information in response to requests for different specific DHCP option numbers. The settings for each option are attached to the scope. 1600 Series H323 IP phones request opt[...]

  • Seite 73

    H323 Phone Install Page 73 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Alternate DHCP Server Setup: Using a Windows DHCP Server 2c. Adding a 176 Option 4600 and 5600 Series H323 IP phones use option 176 rather than option 242 as above. The option 176 can be setup to use the same HTTP file server as the 1600 Series phones. However some older 46[...]

  • Seite 74

    H323 Phone Install Page 74 15-601046 Issue 15b (16 July 2009) IP Office 4.2 7.2 Alternate Options In this document, all IP phone information is issued through the Scope and the Option 176 settings. Depending on the DHCP server, other options may have to be used within the scope. · Option 1 - Subnet mask · Option 3 - Gateway IP Address If using mo[...]

  • Seite 75

    H323 Phone Install Page 75 15-601046 Issue 15b (16 July 2009) IP Office 4.2 WML Server Setup Chapter 8.[...]

  • Seite 76

    H323 Phone Install Page 76 15-601046 Issue 15b (16 July 2009) IP Office 4.2 8. WML Server Setup The 4610SW, 4620, 4620SW, 5610SW, 5620 and 5620 phones can act as WAP (Wireless Access Protocol) browsers. This allows them to view WML (Wireless Markup Language) pages. WML is a page coding language similar to HTML but intended for phone devices with sm[...]

  • Seite 77

    H323 Phone Install Page 77 15-601046 Issue 15b (16 July 2009) IP Office 4.2 WML Server Setup: 8.1 Testing 4620 WML Browsing Using Xitami 1. Introduction Xitami is a small and simple web server application. It is used here to configure one of our LAN PC's as a web server able to provide .wml pages is response to requests from an IP phone. · We[...]

  • Seite 78

    H323 Phone Install Page 78 15-601046 Issue 15b (16 July 2009) IP Office 4.2 4. Installing Sample WML Pages Download the sample pages from Avaya (see the link above). 1. On the web server PC, open the folder c:Xitamiwebpages . For Apache and IIS use the appropriate root folder. 2. Create a new sub-folder called 4620. 3. Copy the sample .wml pages [...]

  • Seite 79

    H323 Phone Install Page 79 15-601046 Issue 15b (16 July 2009) IP Office 4.2 WML Server Setup: Testing 4620 WML Browsing Using Xitami 8.2 Setting the Home Page WAP capable H323 IP phones display a key option labeled Web when setup with a home page (press PHONE/EXIT if in any other menu). To access the home page, press the adjacent display key. The h[...]

  • Seite 80

    H323 Phone Install Page 80 15-601046 Issue 15b (16 July 2009) IP Office 4.2 8.3 Apache Web Server WML Configuration Apache is an open-source web server that is available on many platforms. Basic familiarity with Unix is necessary to configure it. The following is a step-by-step guide for configuring Apache Web-server: 1. To set MIME types in Apache[...]

  • Seite 81

    H323 Phone Install Page 81 15-601046 Issue 15b (16 July 2009) IP Office 4.2 WML Server Setup: Microsoft IIS Web Server WML Configuration 8.5 Open URL Entry This document provides sample WML code on how to develop WML pages implementing a text box-based go to a URL function. This code allows a user to enter a URL into a text entry area and link to t[...]

  • Seite 82

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  • Seite 83

    H323 Phone Install Page 83 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Index Index 1 100Mbps Ethernet 56 10Mbps 15 10MBps Ethernet 56 1151C1 21 1151C1/1151C2 33 1151C2 21 1152A1 33 150ms 16 1719,TFTPSRVR 71 176 option 71 192.168.202.x 47 192.168.202.X VLANTEST 47 192.168.42.200/4620/index.wml 79 192.168.43.x 47 19-inch 21 1b 30 1U 21 1W 21 2 2[...]

  • Seite 84

    H323 Phone Install Page 84 15-601046 Issue 15b (16 July 2009) IP Office 4.2 802.3af 21 8k 17 9 9.9W 21 90 PSU requires 21 A a10d01b2_2.bin 23 a20d01a2_2.bin 23 a20d01b2_2.bin 23 AC 21 access point 7 Access Points 7 Action 32, 36 Activate Scope 71 Active Directory using RADIUS 44 Add 21, 32, 44, 47, 77, 80 clicking 71 ADDR 41 address 15, 19, 23, 34,[...]

  • Seite 85

    H323 Phone Install Page 85 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Index Call 7, 15, 17, 19, 30, 35, 36, 41, 44, 47, 77, 80 Swap Text Files During 66 call answering 7 Call Reception 77 Call Server 47 call signalling 17 called 46xxsettings.txt 30 called CCD 44 Callserver 71 CallSv 34 CallSvPort 34 card1 77 cat 5 15 CAT3 21 Existing 15 CAT5 [...]

  • Seite 86

    H323 Phone Install Page 86 15-601046 Issue 15b (16 July 2009) IP Office 4.2 DNS 70, 71, 74, 79 DNS Domain Name 70, 74 DNS Server Address 70, 74 Doc Reference 44 DOCTYPE wml PUBLIC 77 Documentation CD 77 Double-click System 59 Duplicate IP Addressing 19 during Call 68 Manager 15 DVD 44 E Edit SET WMLHOME 79 editing 80 46XXsetting.scr file 79 46XXset[...]

  • Seite 87

    H323 Phone Install Page 87 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Index IEEE 802.2p/q understanding 47 IEEE 802.3af 20, 21 IIS 80 IIS 5.0 80 IIS Admin Service’ 80 IKE Extended Authentication 44 Immediate 32, 36, 71 Important Note 66 Inactive 71 includes 13, 14, 16, 28, 40, 47, 67, 77 4606 66 Avaya 23 H.323 IP 21 PC 20 WAN Ethernet 19 in[...]

  • Seite 88

    H323 Phone Install Page 88 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Juniper Networks Secure Services Gateway 500 Series 44 Juniper Secure Services Gateway using Policy-Based 44 K Kentrox Q2300 VPN Router 44 L L2 47, 55 L2 QOS 47 L2 signaling 55 L2Q 47 L2QVLAN 47 L3 55 L3 signaling 55 LAN 19, 20, 21, 41, 44, 47, 55, 56, 62, 70, 76, 77 Connec[...]

  • Seite 89

    H323 Phone Install Page 89 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Index Open 19, 28, 36, 40, 80, 81 PC's 77 Open URL Entry 81 operate 80 Option 15, 21, 23, 30, 40, 41, 44, 47, 54, 55, 56, 59, 68, 71, 74, 79, 80 Option 15 74 Option 176 74 requesting 71 Option 66 74 attaching 71 Option Settings 55 options exist 15 OR 79 Other H.323 IP [...]

  • Seite 90

    H323 Phone Install Page 90 15-601046 Issue 15b (16 July 2009) IP Office 4.2 R RAM 62, 63 RAS 40, 71 RAS users 40 Reboot 25, 32, 36, 59, 63, 71, 79 Restarting following 41 Reboot Mode 59 Set 32, 36 Reception">Call Reception</a 77 Red 33, 47 refer 7, 21, 44, 47, 66, 77 4600 Series IP Telephone LAN Administrator's Guide 76 Microsoft 71[...]

  • Seite 91

    H323 Phone Install Page 91 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Index Static IP 7, 15, 28 Static IP Installation 7 Step 33, 34, 62, 70 stores 25, 35, 41, 63 String Verify 71 Submit Button 81 subnet 47, 70 called 34 Enter 71 subnet mask 34, 70, 71 support.avaya.com 44 Supported 13, 14, 15, 16, 17, 19, 21, 23, 25, 33, 34, 44, 47, 66, 68, [...]

  • Seite 92

    H323 Phone Install Page 92 15-601046 Issue 15b (16 July 2009) IP Office 4.2 VLAN’s manage 47 VLANID 47 VLANTEST 47, 71 Voice 7, 15, 16, 17, 19, 20, 28, 47 voice compression 19, 28 channels 17 installation 15 Voice Compression Channel Capacity 17 Voice Compression Channels 17, 28 Voice Compression Module 15, 28 voice signalling 19 voice traffic 16[...]

  • Seite 93

    H323 Phone Install Page 93 15-601046 Issue 15b (16 July 2009) IP Office 4.2[...]

  • Seite 94

    H323 Phone Install Page 94 15-601046 Issue 15b (16 July 2009) IP Office 4.2 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed speci[...]