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Dell 2510 Bedienungsanleitung

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Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung Dell 2510 an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von Dell 2510, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung Dell 2510 die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung Dell 2510. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung Dell 2510 sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts Dell 2510
- Den Namen des Produzenten und das Produktionsjahr des Geräts Dell 2510
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts Dell 2510
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von Dell 2510 zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von Dell 2510 und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service Dell finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von Dell 2510 zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts Dell 2510, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von Dell 2510 widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

    www .dell.com | support.dell.com Dell™ V ostro™ 1310, 1510, 1710, and 2510 Setup and Quick Reference Guide This guide provides a features over view , specifi cations, and quick setup, software, and troubleshooting in formation for your computer . For more information about yo ur operating sy stem, devices, and technologies, see the Dell T echno[...]

  • Seite 2

    Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death. If you purchased[...]

  • Seite 3

    Contents 3 Contents 1 About Y our Computer . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 8 Battery Removal . . . . . . . . . . . . . . . . . . . . . . 9 Wireless Switch . . . . . . . . . . . . . . . . . . . . . 10 2 Setting Up Y our Comp[...]

  • Seite 4

    4 Contents Error Messages . . . . . . . . . . . . . . . . . . . 33 Dell Diagnostics . . . . . . . . . . . . . . . . . . . 38 Solving Problems . . . . . . . . . . . . . . . . . . . . 40 Power Problems . . . . . . . . . . . . . . . . . . 41 Memory Problems . . . . . . . . . . . . . . . . . 42 Lockups and Software Problems . . . . . . . . . . 43 Dell [...]

  • Seite 5

    Contents 5 Problems With Y our Order . . . . . . . . . . . . . . . . 61 Product Information . . . . . . . . . . . . . . . . . . . 61 Returning Items fo r Warr anty Repair or Credit . . . . . 62 Before Y ou Call . . . . . . . . . . . . . . . . . . . . . 62 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 64 Index . . . . . . . . . . . . . .[...]

  • Seite 6

    6 Contents book.book Page 6 Monday, February 2, 2009 12:48 PM[...]

  • Seite 7

    About Y our Computer 7 About Y our Computer Front V iew A 9 2 3 4 6 7 1 5 8 9 11 13 10 14 15 16 12 book.book Page 7 Monday, February 2, 2009 12:48 PM[...]

  • Seite 8

    8 About Y our Computer Back V iew 1 display 2 power button 3 device status lights 4 keyboar d status lights 5 media controls (volume, forward, reverse, stop, play , eject) 6 key bo ard 7 security cable slot 8 optical device/media bay 9 USB connectors (2) 10 IEEE 1394 connector 11 fingerprint reader (optional) 12 touch pad 13 touch pad buttons (2) 1[...]

  • Seite 9

    About Y our Computer 9 CAUTION: Do not block, push objects into, or allow dust to accumula te in the air vents. Do not store your Dell™ computer in a low-airflow envir onment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. The computer turns on the fan when the computer gets hot. [...]

  • Seite 10

    10 About Y our Computer F or more information about the battery , see the Dell T echnology Guide at support.dell.com . Wireless Switch Use the wireless switch to locate netwo rks or to enable or disable wir eless network devices. F or more information about the wir eless switch, see the Dell T echnology Guide on your computer or at support.dell.com[...]

  • Seite 11

    Setting Up Y our Computer 11 Setting Up Y our Computer Quick Setup CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions that sh ipped with your computer . CAUTION: The AC adapter works with electrica l outlets worldwide. However , power connectors and power strips vary among coun tries. Using an incompati[...]

  • Seite 12

    12 Setting Up Y our Computer 3 Connect USB devices, such as a mouse or keyboar d (optional). 4 Connect IEEE 1394 devices, such as a media player (optional). 5 Open the computer display and press the power button to turn on the computer . NOTE: It is recommended that you turn on and shut down your computer at least once before you inst all any cards[...]

  • Seite 13

    Setting Up Y our Computer 13 6 Connect to the Internet (optional). See "Connecting to the Internet" on page 13 for more information. Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-u[...]

  • Seite 14

    14 Setting Up Y our Computer Setting Up Y our Internet Connection T o set up an Internet connection with a desktop shortcut provided by your ISP : 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft ® W indows ® desktop. 3 F ollow the instructions on the scr een to complete the setup. If you d[...]

  • Seite 15

    Setting Up Y our Computer 15 Microsoft Windows Vista ® 1 Save and close any open files, and exit any open programs. 2 Click the W indows Vista Start button → Control P anel 3 Under Network and Internet, click Connect to the Internet . 4 In the Connect to the Internet window , click either Broadband (PPP oE) or Dial-up , depending on how you want[...]

  • Seite 16

    16 Setting Up Y our Computer NOTE: Y ou can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers. For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direc[...]

  • Seite 17

    Setting Up Y our Computer 17 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next . After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Fi n i s h . T o transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer , cl[...]

  • Seite 18

    18 Setting Up Y our Computer 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next . 7 Go to the old computer . T o copy data from the old computer: 1 On the old computer , insert the wizard disk, and click Start → Run . 2 In the Open field on the Run window , browse to the path for fastwiz (on [...]

  • Seite 19

    Specifications 19 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of your computer , click Start → Help and Support and select the option to view information about your computer . Processor P roce ssor type Dell™ V ostro™ 1310, 1510, and 1710: •I n t e l ® Core ™ 2 Duo (1.4 – 2.6 GHz[...]

  • Seite 20

    20 Specifications ExpressCard NOTE: The ExpressCard slot is designed only fo r ExpressCards. It does NOT support PC Cards. ExpressCar d controller i ntegrated ExpressCar d connector • 54-mm ExpressCar d slot (supports both USB- and PCIe-based interfaces) Cards supported ExpressCar d/54 (54 mm) (2.126 inches) ExpressCar d/34 (34m m) (1.339 inches)[...]

  • Seite 21

    Specifications 21 Minimum memory V ostro 1310, 1510, and 1710: 512 MB V ostro 2510: 1 GB Maximum memory 4 GB NOTE: In order to take advantage of the dual-c hannel bandwidth capability , both memory slots must be populated. NOTE: The available memory displayed does not reflect the complete maximum memory installed because some memo ry is reserved fo[...]

  • Seite 22

    22 Specifications Communications Modem supports external USB modem Network adapter V ostro 1310, 1510, 1710, and 2510: • 10/100/1000 Ethernet LAN on system board W ireless internal support for PCI-e Mini-Card WLAN and card with Bluetooth V2.0 wir eless technology Vide o NOTE: Optional video controller upgrades are available for your computer subj[...]

  • Seite 23

    Specifications 23 Audio Audio type high-definition audio (HD A) Audio codec Realtek ALC268 Stereo conversion 24-bit (analog-to-digital and digital-to-analog) Interfaces: Internal Azalia External microphone-in connector , stereo headphone/speakers connector Speaker V ostro 1310: • one 2-ohm speak er V ostro 1510, 1710, and 2510: • two 2-ohm spea[...]

  • Seite 24

    24 Specifications Wi d t h V ostro 1310: • 286 mm (11.26 inches) V ostro 1510 and V ostro 2510: • 333.1 mm (13.114 inches) V ostro 1710: • 383.0 mm (15.0 inches) Diagonal V ostro 1310: • 339.5 mm (13.366 inches) V ostro 1510 and V ostro 2510: • 393.2 mm (15.48 inches) V ostro 1710: • 431.71 mm (17.0 inches) Maximum resolutions: WXGA 128[...]

  • Seite 25

    Specifications 25 Keyboard Number of keys V ostro 1310, V ostro 1510, and V ostro 2510: • 84 (U.S./Canada); 85 (Europe); 88 (Japan) V ostro 1710: • 105 (U.S./Chinese); 106 (Europe/Brazil); 109 (Japan) Layout QWER TY/AZER TY/Kanji Size: Standard full sized Maximum V ostro 1310, V ostro 1510, and V ostro 2510: • 283.1 mm x 118.9 mm x 5.2 mm (11[...]

  • Seite 26

    26 Specifications Battery T ype V ostro 1310: • 4-cell "smart" lithium ion • 6-cell "smart" lithium ion • 9-cell "smart" lithium ion V ostro 1510 and V ostro 2510: • 6-cell "smart" lithium ion • 9-cell "smart" lithium ion V ostro 1710: • 6-cell "smart" lithium ion • 8-cell &q[...]

  • Seite 27

    Specifications 27 Ampere hours 6-cell (2.6 AHr) primary battery 6-cell (2.2 AHr) primary battery 9-cell (2.6 AHr) primary battery V oltage 14.8 V (4 cell) 11.1 V (6 cell and 9 cell) Operating time (approxi mate) 2.5 hours (4 cell) 4–5 hours (6 cell) 7 hours or more (9 cell) NOTE: Battery operating time varies depending on operating conditions and[...]

  • Seite 28

    28 Specifications Dimensions (90 W): Height 33.8–34.6 mm (1.34–1.36 inches) Wi d t h 60.9 mm (2.39 inches) Depth 153.4 mm (6.04 inches) W eight (with cables) 0.46 kg (1.01 lb) T emperature range 0° to 35°C (32° to 95°F) Phy sical Height V ostro 1310: • 23.8–37.2 mm (0.937–1.465 inches) V ostro 1510 and V ostro 2510: • 26.2–38 mm ([...]

  • Seite 29

    Specifications 29 W eight V ostro 1310: • minimum 2.1 kg (4.630 lb) with 4-cell battery V ostro 1510 and V ostro 2510: • minimum 2.6 kg (5.72 lb) with 6-cell battery V ostro 1710: • minimum 3.41kg (7.51 lb ) with 8-cell battery Environmental T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F[...]

  • Seite 30

    30 Specifications book.book Page 30 Monday, February 2, 2009 12:48 PM[...]

  • Seite 31

    T roubleshooting 31 T r oubleshooting CAUTION: T o guard against the likelihood of elec tric shock, laceration by moving fan blades, or other expected injuries, alway s unplug your computer from the electrical outlet before opening the cover . CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions that sh i[...]

  • Seite 32

    32 T roubleshooting If your computer b eeps during start-up: 1 W rite down the beep code. 2 R un the Dell Diagnostics to identif y a more serious cause (see "Dell Diagnostics" on page 38). Code (repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure. P ossible motherboard failur e. Contact Dell. 2 No memory modules a[...]

  • Seite 33

    T roubleshooting 33 Error Messages CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions that sh ipped with your computer . If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A UXILIARY DEVICE FAILURE — The touch pad or [...]

  • Seite 34

    34 T roubleshooting D RIVE NOT READY — The operation requir es a hard drive in the bay befor e it can continue. Install a hard drive in the hard drive bay . See your Service Manual at support.dell.com for more information. E RROR READING PCMCIA CARD — The computer cannot identify the ExpressCar d. Reinsert the card or try another card. See your[...]

  • Seite 35

    T roubleshooting 35 H ARD - DISK DRIVE FAILURE — The hard drive does not r espond to commands from the computer . Shut down the com puter , remove the hard drive (see your Service Manual at support.dell.com ), and boot the computer from a CD. Then, shut down the computer , reinsta ll the hard drive, and r estart the computer . If the problem pers[...]

  • Seite 36

    36 T roubleshooting M EMORY ADDRESS LINE FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or im properly seated. Reinstall the memory modules and, if necessary , replace them. See your Service Manual at support.dell.com for more information. M EMORY ALLOCATION ERROR — The software you ar e attempting to run is con[...]

  • Seite 37

    T roubleshooting 37 O PERATING SY STEM NOT FOUND — Reinstall the hard drive (see your Service Manual at support.dell.com ). If the problem persists, run the Dell Diagnostics (see "Dell Diagnostics" on page 38). O PTIONAL ROM BAD CHECKSUM — The optional ROM has failed. run the Dell Diagnostics (see "Dell Diagnostics" on page [...]

  • Seite 38

    38 T roubleshooting T IME - OF - DAY CLOCK LOST POWER — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery . If the problem persists, try to restor e the data by entering the system setup program, then immediately exit the program (see your Service Manual at support.dell.com ). If the [...]

  • Seite 39

    T roubleshooting 39 It is recommended that you print these procedur es before you begin. NOTICE: The Dell Diagnostics wo rks only on Dell computers. NOTE: The Drivers and Utilities media is optional and may n ot ship with your computer . See your Service Manual at support.dell.com to review your computer’s configuration information, and ensure th[...]

  • Seite 40

    40 T roubleshooting Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer . When the DELL logo appears, press <F12> immediately . NOTE: If you wait too long and the operati ng sy stem logo appears, continue to wait until you see the Microsoft ® Window[...]

  • Seite 41

    T roubleshooting 41 Power Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety information that shippe d with your computer . I F THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power . • Reseat the power cable in the power conne ctor on the back of the computer and the elec[...]

  • Seite 42

    42 T roubleshooting E LIMINATE INTERFERENCE — Some possible causes of interference ar e: • P ower , keyboard, and mouse e xtension cables • T oo many devices connected to the same power strip • Multiple power strips connected to the same electrical outlet Memory Problems CAUTION: Before you begin any of the proc edures in this section, foll[...]

  • Seite 43

    T roubleshooting 43 Lockups and Software Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety information that shippe d with your computer . The computer does not start up E NSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: Y ou m[...]

  • Seite 44

    44 T roubleshooting A program is designed for an earlier Microsoft ® Windows ® operating sy stem R UN THE P ROGRAM C OMPATIBILITY W IZARD — Wi n d ow s X P : The P rogram Compatibility Wi zard configur es a program so that it runs in an environment similar to non- XP operating system environments. 1 Click Start → All P rograms → Accessories[...]

  • Seite 45

    T roubleshooting 45 B ACK UP YOUR FILES IMMEDIATELY • Use a virus-scanning program to check the har d drive, floppy disks, CDs, or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell T echnical Update Service The Dell T echnical Update service provides proactive e-mail notification of softwar[...]

  • Seite 46

    46 T roubleshooting Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment. • View the Dell Support Utility settings. • Access the help file for the Dell Support Utility . • View fr equently asked questions. • Learn more about the Dell Support Utility . • T urn off[...]

  • Seite 47

    Reinstalling Software 47 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any de vice, identify whether the driver is the source of your problem and, if necessary , update the driver . Wi n d o w s X P : 1 Click Start → Control P anel . 2 Under Pick a Ca tegory , click P erformance and Maintenance , and click Sys[...]

  • Seite 48

    48 Reinstalling Software Returning to a Previous Device Driver V ersion Wi n d ow s X P: 1 Click Start → My Computer → P roperties → Hardware → Device Manager . 2 Right-click the device for which the new driver was installed and click P roperti es . 3 Click the Drivers tab → Roll Back Driver . W indows Vista: 1 Click the W indows Vista St[...]

  • Seite 49

    Reinstalling Software 49 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Fi n i s h to restart the computer . 4 When you see the W indows desktop, reinsert the Drivers and Utilities media. 5 At the W elcome Dell System Owner screen, click Next . NOTE: The Drivers and Utilities program displa[...]

  • Seite 50

    50 Reinstalling Software 6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driv er appears, click the name of the driver → OK → Next . 8 Click F inish and restart your computer . Restoring Y our Operating Sy stem Y ou can restor e your operating system in the following [...]

  • Seite 51

    Reinstalling Software 51 Starting Sy stem Restore W indows Vista : 1 Click Start . 2 In the Start Search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to continue the desired action. 3 Click Nex[...]

  • Seite 52

    52 Reinstalling Software Enabling Sy stem Restore NOTE: Windows Vista does not disable Sy st em Restore; regardless of low disk space. Therefore, the steps be low apply only to Windows XP . If you reinstall W indows XP with less than 200 MB of free har d-disk space available, System Restore is automatically disabled. T o see if System Restore is en[...]

  • Seite 53

    Reinstalling Software 53 4 T o access the recovery options, log on as a local user . T o access the command prompt, type administrator in the User name field, then click OK . 5 Click Dell F actory Image Restore . NOTE: Depending upon your configurati on, you may need to select Dell Factory T ools , then Dell Factory Image Restore . 6 On the Dell F [...]

  • Seite 54

    54 Reinstalling Software T o reinstall W indows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer . Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region fr[...]

  • Seite 55

    Reinstalling Software 55 4 T o access the recovery options, log on as a local user . T o access the command prompt, type administrator in the User name field, then click OK . 5 Click Dell F actory Image Restore . NOTE: Depending upon your configurati on, you may need to select Dell Factory T ools , then Dell Factory Image Restore . The Dell F actor[...]

  • Seite 56

    56 Reinstalling Software T o reinstall W indows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer . Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from wh[...]

  • Seite 57

    Finding Information 57 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer . Document/Media/Label Contents Service T ag/Express Service Code Label The Service T ag/Express Se[...]

  • Seite 58

    58 Finding Information Safety , Regulatory , W arranty , and Support Documentation This type of information may have shipped with your computer . F or additional regulatory information, see the Regulatory Compliance Homepage on www .dell.com at the following location: www .dell.com/regulatory_compliance. • W arranty information • T erms and Con[...]

  • Seite 59

    Getting Help 59 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and modem c ables from all electrical outlets. If you experience a problem with yo ur computer , you can complete the following steps to diagnose and troubleshoot the problem: 1 See "Solving P roblems"[...]

  • Seite 60

    60 Getting Help T echnical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e. Our support staff uses computer-based diagnostics to provide fast, accurate answers. T o contact Dell's support service, see "Before Y ou Call" on page 62, and then see the contact informa[...]

  • Seite 61

    Getting Help 61 • Dell Marketing and Sales e-mail addr esses apmarketing@dell.com (Asian/P acific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous , and use your e-mail address as your passwor d. AutoT ech Service Dell's automated support service—AutoT ech[...]

  • Seite 62

    62 Getting Help Returning Items for W arranty Repair or Credit P repare all items being r eturned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Materi al Authorization Number , and write it clearly and prominently on the outside of the box. F or the telephone number to call for your r egion, see "Contacting Dell&quo[...]

  • Seite 63

    Getting Help 63 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorizatio n Number (if provi ded by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Y es No Network, versio[...]

  • Seite 64

    64 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DE LL (800-999-3355). NOTE: If you do not have an active Internet connection, yo u can find contact information on your purchase invoice, pa cking slip, bill, or Dell product catalog. Dell provides several online and teleph one-based support and service options. Av[...]

  • Seite 65

    Index 65 Index B beep codes, 31 C CDs/D VDs operating system, 5 7 computer beep codes, 3 1 crashes, 4 3 - 4 4 stops responding, 4 3 contacting Dell, 64 D Dell contacting, 6 4 F actory Image Restore, 5 2 Dell Diagnostics, 38 Dell F actory Image Restore, 52 Dell T echnology Guide, 58 DellConnect, 60 diagnostics beep codes, 3 1 Dell, 3 8 documentation[...]

  • Seite 66

    66 Index I Internet connection about, 1 3 options, 1 3 setting up, 1 4 M memory problems, 4 2 messages error , 3 3 O operating system Dell F actory Image Restore, 5 2 m e d i a , 53, 55 reinstalling, 5 7 System Restore, 5 0 Operating System CD/D VD, 57 P phone numbers, 64 power problems, 4 1 power light, 45 conditions, 4 1 printer connecting, 1 3 s[...]

  • Seite 67

    Index 67 T telephone numbers, 64 transferring information to a new computer , 15 troubleshooting Dell Diagnostics, 3 8 restor e to previous state, 5 0 W W indows Vista Dell F actory Image Restore, 5 2 P rogram Compatibility wizard, 4 4 System Restore, 5 0 W indows XP Device Driver Rollback, 4 8 F iles and Settings T ransfer Wi z a r d , 1 5 reinsta[...]

  • Seite 68

    68 Index book.book Page 68 Monday, February 2, 2009 12:48 PM[...]