Dell PowerEdge 1550 Bedienungsanleitung

PowerEdge 1550 Self-Study Guide[...]

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T able of Content s Introduction to the Self Study Guide .......................................................................................... 1 Description .................................................................................................................... .......... 1 Goals ....................................................[...]

Details of DSP Response Procedures .................................................................................... 21 Response Policies .............................................................................................................. 21 Next Business Day Service .....................................................................[...]

Removing the Full Length PCI Card Guide ..................................................................... 63 Technical Appendix ............................................................................................................. ..... 64 Features ..........................................................................................[...]

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Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 1 Introduction to the Self S t udy Guide Description The purpose of this self-study is to prepare Dell Service Providers (DSPs) to service the Dell PowerEdge 1550. It does so in various sections. The first section identifies the target markets and the needs of those markets. Th[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 2 Dell • Understand the SCSI offerings with both integrated and optional cards with their configurations. • Understand the service procedures differences and enhancements. Prerequisites Before working with the Dell PowerEdge 1550, participants must have: • A DCSE Associates Se[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 3 PowerEdge 1550 Overview Introduction This section provides information about the customer to which the PowerEdge 1550 is designed to appeal. It also provides a description of the feature set that allows the PowerEdge 1550 to serve the needs of those customers. The information[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 4 Dell Product Features The Dell PowerEdge 1550 does not replace any existing product. Instead it is Dell's first entry into the 1U rack mountable general purposes server space. Features The PowerEdge 1550 features are: • Support for up to two (2) Pentium III (FC-PGA 370 sock[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 5 CPU The PowerEdge 1550 supports an Intel Pentium III "Coppermine" processor. This level of Pentium III is designed entry to mid-range markets. Features of the processor include: • Up to 2-way Symmetric Multiprocessing. • 133-MHz system bus support. • Support f[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 6 Dell System Chipset The PowerEdge 1550 uses the ServerWorks Enterprise ServerSet™ III HE –SL chipset. The constituent chips of this chipset are: • NCB20HE-SL – North Bridge • OSB4 – South Bridge • CIOB20 – Champion IO Bridge The features of this chipset are discuss[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 7 battery back-up (vs. no battery back-up), and have cluster support (vs. no cluster support). The table below lists the features of each. Feature PERC 3/DCL PERC 3/DC PCI 64-bit/66MHz 64-bit/66MHz SCSI 2 channel Ultra3 SCSI 2 channel Ultra3 SCSI Connectors 2 total: 1 internal [...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 8 Dell More in depth information can be found in the technical appendix at the end of this document. Integrated Video The video controller used on the PowerEdge 1550 is an ATI-Rage XL connected to the PCI bus with 4 MB of video RAM. Since the chips are not installed in sockets and t[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 9 troubleshooting purposes as it will work regardless of the status of the control panel. External - Front • One (1) combined keyboard/mouse connector • One (1) VGA connector. The front of the system has three accessible ports, a combined keyboard/mouse connector and a VGA [...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 10 Dell Power-on LED: • On green solid: powered and running. • Amber blinking: sleep state. Hard Drive LED Operation When used in conjunction with a PowerEdge Expandable RAID Controller, the backplane supports enhanced LED patterns to inform the user of drive activity. The follo[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 11 The online/fault LED is amber on for 125msec, off for 125msec • DRIVE REBUILDING The online/fault LED is flashing green on for 500msec, off for 125msec and so on • DRIVE PREDICTED FAILURE The online/fault led is green on for 500 ms, amber on for 500 milliseconds, and off[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 12 Dell In addition, Array Manager extends the value of the vendors’ tools by enabling them to be run from a central console that is not necessarily co- located with the devices being configured and managed. More information including installation and basic usability is located in[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 13 The screw holes are bored into separate pieces that can pivot. The images above show the placement of these pieces and the tension springs that cause them to fall back into place. In these pictures the tension springs are not flexed. The images below are of the same portion,[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 14 Dell At the back of both mounting rails is a notch that the brace rests on. This notch is indicated in the picture that follows by a red rectangle. There is a hook on both sides of the brace that rest in the notches on the rails. This is indicated in the following picture by the [...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 15 The peg that the notch fits into is indicated in the picture below by a red circle.[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 16 Dell When placing the brace on the rails it should be first inserted at and angle, as the picture that follows depicts, and then rotated back down so the hooks slide onto the notches.[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 17 Dell Service S trategy Dell is an industry leader in providing Customer Support, and as you can see, Dell has grown to be a large, successful organization. Dell’s growth and success can be attributed to several unique ways of doing business, one of which is the Dell Servic[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 18 Dell The key to success of this model is the link between Dell Tech Support and the Field Organization. The Customer Experience should be seamless, so that the customer sees nothing but a smooth transition from the Dell Tech Support Technician to the Field Service Technician. If [...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 19 Virtual Integration Benefits the Customer Real-time, over-the-phone fixes – 85% of the service calls that come into Dell Tech Support are resolved over the phone, getting customers’ systems working as fast as possible. This means that you see only 15% of the customer iss[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 20 Dell DSP Support Introduction This section contains information pertaining to your role in service support to Dell customers. Each DSP has a procedure manual that defines the processes and procedures required for the delivery of services that a DSP provides to support the DELL cu[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 21 • Advisory diagnosis/parts advisory. • Type of operating system. • Airbill and parts numbers. • Special instructions or alternate contacts. How the DSP Responds to a Service Request For each service request, DSP completes several key tasks. The tasks are covered in t[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 22 Dell Response Time The DSP responds to the customer’s call at the customer’s location within the prescribed service time to perform the required services. (See your DSP’s PM for details of covered services.) The DSP performs these services for each contract product and cont[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 23 Acceptance Certificate The Acceptance Certificate is used for installation and upgrade services. DSP obtains the customer’s acceptance of the contract products/system by returning to Dell an acceptance certificate completed by the DSP in the form shown in the PM (as amende[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 24 Dell Next Business Day Service The DSP completes the following procedure to provide Next Business Day (NBD) service for DELL customers. # Procedure 1. DELL Technical Support performs call screening with the user (CONUS and OCONUS) and verifies that the customer is entitled to NBD[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 25 # Procedure 14. If the CRE is unable to restore the system to proper operating condition within two hours to the customer’s satisfaction, the DSP management immediately contacts DELL Technical Support and arranges to complete the work to the customer’s satisfaction. 15. [...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 26 Dell • External tape backup unit. • External zip backup drive. The procedure for Whole Unit Dispatch is as follows: # Procedure 1. The DELL notifies the DSP each time a Whole Unit Dispatch is required and provides the following details: • Customer’s name and location • [...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 27 • Logistics area/site. • DSP part number. • Date of failure. • Failure detail (clear description of the failure as opposed to a reported symptom). • CRE’s name/organization and assignment number. NOTE: Below the CRE’s name, the CRE should include the CRE’s De[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 28 Dell DELL provides incorrect information in a DSP service request (phone number, contact name, zip code, or address). • DSP is unable to contact a customer by 12:00 noon on the same day the call is received. • DSP is unable to meet the required response time for the requested[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 29 Escalation Procedures A service call problem is subject to the escalation policy when the problem affects the customer’s business and/or the problem has not been solved within a reasonable timeframe. This built-in escalation procedure ensures that the appropriate technical[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 30 Dell If the CRE cannot meet the established ETA within the specified period, the following procedure must be completed: # Escalation Procedure 1. The CRE contacts the customer to re-establish the ETA. 2. The CRE contacts the support center to update the call. 3. The CRE notifies [...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 31 If the customer contacts Dell Technical Support because expected timeframes have not been met, the technician should complete the following procedure: # Escalation Procedure 1. Check service provider status in DSP. 2. Check parts status, if needed. 3. Contact service provide[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 32 Dell Assigning and Changing an Asset Tag An asset tag number can have up to ten characters; any combination of characters, excluding spaces, is valid. # Assigning or Changing an Asset Tag 1. Do the following before Assigning or Changing an asset tag: • Perform the steps in &quo[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 33 Disassembly and Re-assembly of the PowerEdge 1550 Goals The following are the goals for this exercise. • Disassemble the PowerEdge 1550 to the FRU level. • Recognize the FRUs for the PowerEdge 1550. • Recognize the FRU replacement dependencies of the PowerEdge 1550. ?[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 34 Dell FRU List The following items are the FRUs for the PowerEdge 1550. FRU Description Planar to Control Panel Cable Assembly Cable to connect the control panel to the system board. High Density Cable 40-pin cable connecting the system board to the backplane that provides a pathw[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 35 FRU Description Long Card Bracket Bracket mounted at front for securing full length PCI cards in the system. Fan Bracket Long plastic bracket at the front of the system that holds the system fans. System Fan Active cooling device located in the front of the system housed in [...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 36 Dell Safety Considerations Before performing any installation or break/fix procedures involving disassembly/re-assembly, all safety precautions should be observed. • Turn off the server and any attached peripherals. • Disconnect the server and any attached peripherals from AC[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 37 Figure 9: ESD Wrist Strap Use an ESD wrist strap that is properly grounded. Handle all sensitive components in a static-safe area. If possible, use anti- static floor pads and workbench pads. When unpacking a static-sensitive component from its shipping carton, do not remove[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 38 Dell Installing the PowerEdge 1550 rack mounting hardware Installing the Mounting Rails Follow this procedure to install the PowerEdge 1550 mounting rails into the rack. # Installing the Mounting Rails 3. There are no prerequisite steps to perform before installing the mounting r[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 39 # Installing the Cross Brace 11. • When the brace has been properly placed the hole just behind the notch that rests in the peg should line up with a screw hole in the rail. Secure the brace to the left hand rail (from the point of view of the technician while in the back [...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 40 Dell Installing the Cable Management Arm Follow this procedure to install the PowerEdge 1550 cable management arm into the rack. # Installing the Cable management Arm 12. Before installing the cross brace you must install the following: • Mounting rails. • Cross brace. 13. Pe[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 41 # Installing the Cable management Arm 14. • The following picture shows a close-up of the support bracket with the cable management arm attached. The side that is completely square connects to the rail. Removing the PowerEdge 1550 rack mounting hardware To remove the Power[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 42 Dell Extending the PowerEdge 1550 in the Rack Follow this procedure to extend the PowerEdge 1550 in the Rack. # Extending the 1550 in the rack 1. There are no prerequisite steps to perform before removing the front bezel. 2. To extend the PowerEdge 1550 in the rack, perform the f[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 43 Removing the PowerEdge 1550 from the rack Follow this procedure to remove the PowerEdge 1550 from the rack. # Removing the PowerEdge 1550 from the rack 5. There are no steps required prior to removing the PowerEdge 1550 from the rack. 6. To remove the PowerEdge 1550 from the[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 44 Dell Removing the PowerEdge 1550 Top Cover from the Rack Follow this procedure to remove the PowerEdge 1550 Top Cover from the rack. # Removing the PowerEdge 1550 Top Cover from the Rack 9. Before removing the PowerEdge 1550 Top Cover from the rack you must: • Remove the PowerE[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 45 Mounting the PowerEdge 1550 into a rack To mount the PowerEdge 1550 into a rack follow the steps for removing it from the rack in reverse.[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 46 Dell Disassembly of the Dell PowerEdge 1550 Follow these procedures to disassemble the PowerEdge 1550. Removing the Front Bezel Follow this procedure to remove the front bezel. # Removing the Front Bezel 12. There are no prerequisite steps to perform before removing the front bez[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 47 Extending the PowerEdge 1550 in the Rack Follow this procedure to extend the PowerEdge 1550 in the Rack. # Extending the 1550 in the rack 16. There are no prerequisite steps to perform before removing the front bezel. 17. To extend the PowerEdge 1550 in the rack, perform the[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 48 Dell Removing the Hard Disk Drives Follow this procedure to remove the hard disk drives. # Removing the Hard Disk Drives 20. Before removing the hard disk drives you must remove the front bezel. 21. To remove a hard disk drive, perform the following steps: • Grasp the handle of[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 49 # Removing the Hard Disk Drives 22. • Pull the carrier from the bay and set it on a static-free surface. 23. • Repeat the above steps for all hard disk drives in the system.[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 50 Dell Removing the Floppy Disk Drive and CD-ROM Drive Follow this procedure to remove the floppy disk drive and CD-ROM drive. # Removing the Floppy Disk Drive and CD-ROM drive 24. Before removing the floppy drive and CD-ROM drive you must remove: • The top cover. • The front b[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 51 # Removing the Floppy Disk Drive and CD-ROM drive 27. • Pull each unit forward out of the system. Removing the Backplane Follow this procedure to remove the backplane. # Removing the Backplane. 28. Before removing the backplane you must remove the top cover. 29. To remove [...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 52 Dell # Removing the Backplane. 30. • Loosen the two thumbscrews on the backplane. 31. • Slide the backplane towards the front of the system disengaging the backplane from the grounding clips. 32. • Tilt the back of the backplane up exposing the power connector. 33. • Disc[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 53 # Removing the Backplane. 34. • Rotate the backplane further exposing the SCSI and high-density cable. Disconnect them. 35. • Complete rotation of the backplane and disconnect the control panel cable. 36. • Remove the backplane.[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 54 Dell Removing the Control Panel Follow this procedure to remove the control panel. # Removing the Control Panel. 37. Before removing the backplane you must remove the following: • The top cover. • The backplane. 38. To remove the control panel, perform the following steps: ?[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 55 Removing the Power Supply Follow this procedure to remove the power supply. # Removing the Power Supply. 42. • Before removing the power supply you must remove the top cover 43. To remove the power supply, perform the following steps: • Disconnect the power cable from th[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 56 Dell Removing the Memory Follow this procedure to remove the memory. # Removing the Memory. 46. • Before removing the memory you must remove the top cover 47. • The memory is incorporated using standard DIMM sockets. Rotate the side levers out disengaging the memory and then [...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 57 Removing a Processor or a Terminator Follow this procedure to remove a processor or a terminator. # Removing a Processor or a Terminator. 48. Before removing the backplane you must remove the top cover 49. To remove a processor or a terminator perform the following steps: ?[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 58 Dell # Removing a Processor or a Terminator. 53. • Rotate the lever up disengaging the processor. 54. • Lift the processor from its socket.[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 59 # Removing a Processor or a Terminator. 55. • Repeat this procedure for the second processor or the terminator if applicable. Removing the System Board Follow this procedure to remove the system board. # Removing the System Board. 56. Before removing the system board you m[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 60 Dell # Removing the System Board. 59. • Slide the system board towards the front of the system to disengage it from the grounding clips. 60. • Lift the system board out of the chassis. Removal of a Cooling Fan Follow this procedure to remove a cooling fan. # Removal of a Cool[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 61 # Removal of a Cooling Fan. 63. • Use a flat blade screwdriver to loosen the locking tabs on the corners of the fan. 64. • Work the fan out of it's retaining clips and remove it from the system. Re-assembly of the PowerEdge 1550 To re-assemble the PowerEdge 1550 fol[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 62 Dell Installing the Full Length PCI Card Guide Follow this procedure to install the full length PCI card guide. # Installing of the Full Length PCI Card Guide. 65. Before removing a cooling fan you must extend the PowerEdge 1550 in the rack. 66. To remove a cooling fan, perform t[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 63 # Installing of the Full Length PCI Card Guide. 68. • The image that follows shows the full length PCI card guide properly installed. Removing the Full Length PCI Card Guide To remove the full length PCI card guide follow the instructions for installing it in reverse order[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 64 Dell T echnical Appendix Features BIOS The PowerEdge 1550 BIOS supports mainstream BIOS features. Some of these are described here. PnP 1.02a PnP is an acronym for Plug and Play. The PnP specification presents a mechanism to provide automatic configuration capability to Industry [...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 65 • Flexibility to use a BIOS with minimal MP-specific support. • An optional MP configuration table to communicate configuration information to an MP operating system. • Incorporation of ISA and other industry standard buses, such as EISA, MCA, VL and PCI buses in MP-co[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 66 Dell Voltage Differential) SCSI connectors internal to the system. Channel A can be used (in non-RAID systems) to connect to SCSI hard disk drives. The SCSI B channel will be used to connect a SCSI tape backup unit. No SCSI channels from this chip are externally accessible. This [...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 67 Icon Function Controller Properties; click on this icon to display the propertied if the controller, such as the firmware version, BIOS version, RAM size, and initiator ID. Configure Controller; click on this icon to enter the Configuration Wizard. Silence the Alarm; Click o[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 68 Dell Main Screen When you select a controller the main screen is displayed. The information is displayed in three distinct panes, all underneath the toolbar. One pane covers the left side of the screen. It contains links to other screens or commands. The right side of the screen [...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 69 • Configuration Wizard : Provides a user-friendly interface for creation of a logical drive. • Controller Selection : Lists the Dell RAID controllers in the system that are compatible with the WebBIOS and allows changing current focus from one controller to another. • [...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 70 Dell • Spinup Parameters : Sets the timing for spinning up the hard disk drives attached to the controller. The options are: automatic, 2 per second, 4 per second, or 6 per second. • Flex RAID PowerFail : Enable or disable Flex RAID PowerFail. When enabled this option allows [...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 71 SCSI Channel Properties The properties under the Properties heading are Channel Width , Termination , and SCSI Capabilities . The Channel Width row displays the speed that the system transmits data, in terms of bits. You can change the options for the other two properties, T[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 72 Dell Logical Drives The Logical Drives screen provides an interface for selecting a logical drive and performing actions on the logical drives. To perform an action, select the logical drive on which to perform the action, select the action, then click the Go button. The actions [...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 73 Choose this option to verify the correctness of the redundancy data. This option is available only if RAID level 1, 5, 10, or 50 is selected. WebBIOS automatically converts any differences found in the data. After you click on Check Consistency and the Go button, a progress [...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 74 Dell Physical Drives The Physical Drives screen is divided into columns, one for each channel on the controller. The drives physically connected to each channel appears in the appropriate column. There are two radio buttons under the[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 75 columns, Rebuild and Properties . Clicking on the radio button ( Initialize , Check Consistency , or Properties ) and then the Go button initiates an action. To return to the configuration that existed and not save any changes performed here click the Reset button. Configura[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 76 Dell The second page offers three options: • Custom Configuration : allow the user to manually configure the array. • Auto Configuration With Redundancy (Recommended) : automatically create a redundant array. • Auto Configuration Without Redundancy : automatically create a [...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 77 The third page is the array definition page. To add drives to an array press and hold the < CTRL> key and click on the drive(s). Click the Accept button to complete adding the drives. To undo the changes click he Reclaim button. After completing actions here click the [...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 78 Dell The fourth page is the Logical Drive Definition page. It provides the facility for setting: • Raid Level : options are 0, 1, or 5. • Stripe Size : this defines the size of the data block written to each disk in a logical drive. Larger stripe sizes provide better performa[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 79 The fifth screen displays a preview of the array just configured. Click Accept to save the configuration. Click Back to make changes.[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 80 Dell After clicking Accept in the Configuration Preview screen the WebBIOS will prompt you to Save this Configuration . To save the configuration, click the Yes button. After the configuration is saved, a window displays the option to initialize the new logical drives. After the [...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 81 Message Problem Suggested Solution Configuration of NVRAM and drives mismatch. Run View/Add Configuration option of PERC 3/DC WebBIOS Configuration Utility. Press any key to run the Configuration Utility. The configuration stored in the PERC 3/DC adapter does not match the c[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 82 Dell Message Problem Suggested Solution The following SCSI IDs are not responding: Channel x:a.b.c The physical drives with SCSI IDs a, b, and c are not responding on SCSI channel x. Make sure the physical drives are properly connected and are powered on. PERC Audible Messages To[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 83 The processor speeds supported by the chip are 100 MHz and 133 MHz. The PowerEdge 1550 is only shipped with processors that support 133 MHz. The memory bus works with SDRAM at 100 MHz or 133 MHz. The speed of the memory needs to be the same as the processor external speed so[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 84 Dell Dell Open Manage Array Manager Installation Overview Dell Open Manage Array manager is supported in Windows NT 4.0 (with Service Pack 5 or greater) and Windows 2000 (with Service Pack 1 or greater). The installation procedure for the two operating systems is identical howeve[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 85 Installing Dell Open Manage Array Manager on Windows NT 4.0 To install Dell Open Manage Array manager on Windows NT 4.0 perform the following steps: # Installation of Dell Open Manage Array Manager on Windows NT 4.0 69. To install Dell Open Manage Array Manager, perform the [...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 86 Dell # Installation of Dell Open Manage Array Manager on Windows NT 4.0 71. • Read the license agreement and then click the Yes button to continue installation. 72. • Click the radio button corresponding to the type of installation to perform and click Next .[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 87 # Installation of Dell Open Manage Array Manager on Windows NT 4.0 73. • A System Requirements screen will appear checking the current configuration against the minimum required configuration. Everything should pass the check. Click the Next button to continue. 74. • At [...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 88 Dell # Installation of Dell Open Manage Array Manager on Windows NT 4.0 75. • The window will change to show the progress of the file copy. This screen requires no user interaction unless you wish to cancel the installation.[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 89 # Installation of Dell Open Manage Array Manager on Windows NT 4.0 76. • When prompted, verify that the Yes, I want to restart my computer now option button is selected and click the Finish button to restart the computer.[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 90 Dell Installing Dell Open Manage Array Manager on Windows 2000 To install Dell Open Manage Array manager on Windows 2000 perform the following steps: # Installation of Dell Open Manage Array Manager on Windows NT 2000 77. To install Dell Open Manage Array Manager, perform the fol[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 91 # Installation of Dell Open Manage Array Manager on Windows NT 2000 79. • Read the license agreement and then click the Yes button to continue installation. 80. • Click the radio button corresponding to the type of installation to perform and click Next .[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 92 Dell # Installation of Dell Open Manage Array Manager on Windows NT 2000 81. • After choosing the type of installation to perform the installation wizard will recognize that the host operating system is Windows 2000 and will display the following alert. It advises that " C[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 93 # Installation of Dell Open Manage Array Manager on Windows NT 2000 85. • The window will change to show the progress of the file copy. This screen requires no user interaction unless you wish to cancel the installation. • When p rom p ted , verif y that the Yes , I want[...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 94 Dell # Installation of Dell Open Manage Array Manager on Windows NT 2000 selected and click the Finish button to restart the computer. • Then Windows 2000 will report: Found New Hardware Dell Open Manage 2.5 • After rebooting the computer an information dialog box will appear[...]

Version 0.3, 4 December, 2000 DCSE: PowerEdge 1550 Self-Study Dell Page 95 When the Dell Open Manage Array Manager is run the application opens and the window shown below pops up over the application. Click on the View Configuration button and another window should pop- up. The View Hardware Configuration window should open. It should look similar [...]

DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 96 Dell[...]