HP (Hewlett-Packard) XT1500 Bedienungsanleitung

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Richtige Gebrauchsanleitung

Die Vorschriften verpflichten den Verkäufer zur Übertragung der Gebrauchsanleitung HP (Hewlett-Packard) XT1500 an den Erwerber, zusammen mit der Ware. Eine fehlende Anleitung oder falsche Informationen, die dem Verbraucher übertragen werden, bilden eine Grundlage für eine Reklamation aufgrund Unstimmigkeit des Geräts mit dem Vertrag. Rechtsmäßig lässt man das Anfügen einer Gebrauchsanleitung in anderer Form als Papierform zu, was letztens sehr oft genutzt wird, indem man eine grafische oder elektronische Anleitung von HP (Hewlett-Packard) XT1500, sowie Anleitungsvideos für Nutzer beifügt. Die Bedingung ist, dass ihre Form leserlich und verständlich ist.

Was ist eine Gebrauchsanleitung?

Das Wort kommt vom lateinischen „instructio”, d.h. ordnen. Demnach kann man in der Anleitung HP (Hewlett-Packard) XT1500 die Beschreibung der Etappen der Vorgehensweisen finden. Das Ziel der Anleitung ist die Belehrung, Vereinfachung des Starts, der Nutzung des Geräts oder auch der Ausführung bestimmter Tätigkeiten. Die Anleitung ist eine Sammlung von Informationen über ein Gegenstand/eine Dienstleistung, ein Hinweis.

Leider widmen nicht viele Nutzer ihre Zeit der Gebrauchsanleitung HP (Hewlett-Packard) XT1500. Eine gute Gebrauchsanleitung erlaubt nicht nur eine Reihe zusätzlicher Funktionen des gekauften Geräts kennenzulernen, sondern hilft dabei viele Fehler zu vermeiden.

Was sollte also eine ideale Gebrauchsanleitung beinhalten?

Die Gebrauchsanleitung HP (Hewlett-Packard) XT1500 sollte vor allem folgendes enthalten:
- Informationen über technische Daten des Geräts HP (Hewlett-Packard) XT1500
- Den Namen des Produzenten und das Produktionsjahr des Geräts HP (Hewlett-Packard) XT1500
- Grundsätze der Bedienung, Regulierung und Wartung des Geräts HP (Hewlett-Packard) XT1500
- Sicherheitszeichen und Zertifikate, die die Übereinstimmung mit entsprechenden Normen bestätigen

Warum lesen wir keine Gebrauchsanleitungen?

Der Grund dafür ist die fehlende Zeit und die Sicherheit, was die bestimmten Funktionen der gekauften Geräte angeht. Leider ist das Anschließen und Starten von HP (Hewlett-Packard) XT1500 zu wenig. Eine Anleitung beinhaltet eine Reihe von Hinweisen bezüglich bestimmter Funktionen, Sicherheitsgrundsätze, Wartungsarten (sogar das, welche Mittel man benutzen sollte), eventueller Fehler von HP (Hewlett-Packard) XT1500 und Lösungsarten für Probleme, die während der Nutzung auftreten könnten. Immerhin kann man in der Gebrauchsanleitung die Kontaktnummer zum Service HP (Hewlett-Packard) finden, wenn die vorgeschlagenen Lösungen nicht wirksam sind. Aktuell erfreuen sich Anleitungen in Form von interessanten Animationen oder Videoanleitungen an Popularität, die den Nutzer besser ansprechen als eine Broschüre. Diese Art von Anleitung gibt garantiert, dass der Nutzer sich das ganze Video anschaut, ohne die spezifizierten und komplizierten technischen Beschreibungen von HP (Hewlett-Packard) XT1500 zu überspringen, wie es bei der Papierform passiert.

Warum sollte man Gebrauchsanleitungen lesen?

In der Gebrauchsanleitung finden wir vor allem die Antwort über den Bau sowie die Möglichkeiten des Geräts HP (Hewlett-Packard) XT1500, über die Nutzung bestimmter Accessoires und eine Reihe von Informationen, die erlauben, jegliche Funktionen und Bequemlichkeiten zu nutzen.

Nach dem gelungenen Kauf des Geräts, sollte man einige Zeit für das Kennenlernen jedes Teils der Anleitung von HP (Hewlett-Packard) XT1500 widmen. Aktuell sind sie genau vorbereitet oder übersetzt, damit sie nicht nur verständlich für die Nutzer sind, aber auch ihre grundliegende Hilfs-Informations-Funktion erfüllen.

Inhaltsverzeichnis der Gebrauchsanleitungen

  • Seite 1

     HP Pavilion zt1100/xz200 Omnibook xt1500 (For use with Technology Code IC) Service Manual[...]

  • Seite 2

    Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u[...]

  • Seite 3

    ii Tec hnology Code IC) Notice In a continuing effort to im prove the quality of our products, technical and environm ental information in this docum ent is subj ect to change without notice. This manual and any examples contai ned herein are provided “as i s” and are subject to change wi thout notice. Hewlett- Packard Company m akes no warrant[...]

  • Seite 4

    Tec hnology Code IC) iii Contents Product Information ...................................................................................................... 1-1 Technology Codes ......................................................................................................................... 1- 2 Feat ures ...................................[...]

  • Seite 5

    iv Tec hnology Code IC) Replaceable Parts ........................................................................................................... 4-1 Reference Inf ormation ................................................................................................... 5-1 Password Removal Policy .............................................[...]

  • Seite 6

    Tec hnology Code IC) v Tables Table 1-1. Pavi lion zt1100/xz200 and Om nibook xt1500 Series Models............................................ 1-1 Table 1-2. Acti vating Power Modes .............................................................................................. ...... 1-6 Table 1-3. F n Hot K ey s ....................................[...]

  • Seite 7

    vi Tec hnology Code IC) Introduction This manual provides reference inform ation for serv icing HP P avili on zt1100/xz200 and Omnibook xt1500 notebook PCs. It is for use by HP-authorized service personnel while installing, servicing, and repai ring these products. The manual is designed as a self-paced guide that will train y ou to install, config[...]

  • Seite 8

    Technology Code IC) Product Inf orm ation 1-1 1 Product Information The HP P avilion zt1100/ xz200 and Omnibook xt1500 seri es are reliable notebook com puters for the budget-m inded user — whet her at school, at hom e, or as part of a growing business — who wants a thin, light notebook that will meet basic m obile computing needs. Table 1-1. P[...]

  • Seite 9

    1-2 Product Inf orm ation Tec hnology Code IC) Technology Codes HP does not change the name of a product every ti me the product ’ s technology changes. While thi s helps ensure continuing m arket m omentum for HP products, it com plicates technology deploy m ent and support processes. To help solve this problem , HP has added a technology code t[...]

  • Seite 10

    Technology Code IC) Product Inf orm ation 1-3 Features The following illustrations show the notebook ’ s mai n external features. F or an exploded view of the notebook, see page 4-2. Figure 1-1. Fr ont View 1. One-Touch buttons (programmable). 2. Power button. 3. Keyboard status lights: Caps Lock, Num Lock, C D or DVD drive activ ity. 4. Touch pa[...]

  • Seite 11

    1-4 Product Inf orm ation Tec hnology Code IC) Figure 1-2. Back View 15. AC adapter jack. 16. Parallel port (LPT1) (colored burgundy). 17. External monitor (VGA ) port (colored blue). 18. Universal serial bus (USB) ports (2). 19. S-video (TV out) port (colored yellow ). 20. Reset switch. 21. Kensington lock slot (security connector). 22. LAN port a[...]

  • Seite 12

    Technology Code IC) Product Inf orm ation 1-5 Figure 1-3. Bott om View 32. Infrared port (selected models). 33. Battery. 34. CD/DVD driv e latch. 35. RAM cover. 36. Battery latch. 37. Docking port. 38. Mini-PCI cover. 39. Hard disk drive retaining screw s.[...]

  • Seite 13

    1-6 Product Inf orm ation Tec hnology Code IC) Operation This section giv es an overv iew of the notebook ’ s operation. Turning the Notebook On and Off You can start and stop the notebook using i ts power button. Howev er, at tim es y ou may want to use other met hods to start or stop the notebook — dependi ng on power considerations, t ypes o[...]

  • Seite 14

    Technology Code IC) Product Inf orm ation 1-7 Checking the Notebook’s Status The notebook ’ s status li ghts report power and battery stat us, keyboard st atus, and drive acti vity . Figure 1-4. Main Status Lights 1. Hard disk drive activity . • On: the notebook is accessin g the hard dis k drive. 2. Power mode . • Green: th e notebook is o[...]

  • Seite 15

    1-8 Product Inf orm ation Tec hnology Code IC) Figure 1-5. Key board S ta tus Lights 1. Caps Lock. Caps L ock is active. 2. Num Lock. Num Lock is active. (The Key pad Lock m ust als o be on to use th e embedded k ey pad.) 3. CD drive acti vity. The CD drive is active. Using Fn Hot Key s The combinat ion of the F n key pl us another key creates a ho[...]

  • Seite 16

    Technology Code IC) Product Inf orm ation 1-9 Resetting the Notebook Occasionally, Windows or the notebook m ay stop responding, so that y ou cannot turn the notebook off. If thi s happens, try the following i n the order listed: • If possibl e, shut down Windows: click Start, Turn Off Com puter, Turn Off. • Press Ctrl+Alt+Del, then click Shut [...]

  • Seite 17

    1-10 Product Inf orm ation Tec hnology Code IC) Using the CD or DVD Play er (selected models) The multimedia buttons on the front of the notebook control the CD/ DVD pl ay er , and wor k in m uc h the s am e way a s do t he cont rol s of a stan dalon e CD or DVD pl ay er . The pl ay er o perat es w heth er th e notebook is on, off, on standby , or [...]

  • Seite 18

    Technology Code IC) Product Inf orm ation 1-11 Specifications The following tables list the specifications for the notebook and its accessories. These are subject to change: for the latest versions, see the HP Notebook web site, www.hp.com/notebooks (in Europe: www.europe.hp.com/notebooks). Hardw are Specifications Table 1-4. Pavilion zt 1100/xz200[...]

  • Seite 19

    1-12 Product Inf orm ation Tec hnology Code IC) Communications 56 Kpbs Ambit modem. 10/100 LAN integrated. Key board and Pointing Devices 87/88/91-key touch-type QW ERTY keyboard w ith 101/102 key emulation. Embedded numeric keypad. 12 function (Fn) keys. 5 user-programmable One-Touch buttons. Touch pad w ith lock button and on-off indicator. Left [...]

  • Seite 20

    Technology Code IC) Product Inf orm ation 1-13 Table 1-5. Pavilion z t1100/xz200 and Omnibook xt1500 Series A ccessories Accessory Description New Accessories F3172A Standard LiIon Battery F3494A Simple Port Replicator Tested Cross-Platform A ccessories F5101A MC D USB Floppy Disk Dr ive M odule (N. America PL-KV only) F1606A Omnibook Ballistic Nyl[...]

  • Seite 21

    1-14 Product Inf orm ation Tec hnology Code IC) Internal Design The motherboard PCA is the central com ponent of the not ebook ’ s design, and play s a role in vi rtually all sy stem functions. The CPU module and m ost other subsy stem s connect to the m otherboard. The following figure show s the electrical connect ions among t he notebook ’ s[...]

  • Seite 22

    Technology Code IC) Product Inf orm ation 1-15 Table 1-6. Functional Structur e Function Components Used Component Roles Bootup CPU module Motherboard Hard disk drive CD/DVD drive module Main processor. Primary sy stem circuitry. First source of disk-based startup code. Second source of disk-based startup code. Processor CPU module Motherboard M ai[...]

  • Seite 23

    [...]

  • Seite 24

    Tec hnology Code IC) Removal and Replac em ent 2-1 2 Removal and Replacement This chapter shows how to rem ove and replace the notebook ’ s com ponents, list ed in the followi ng table. The item s m arked by • are user-replaceable. Table 2- 1. Removal Cross- Reference Antenna, Bluetooth (page 2- 20). Antenna, wireless (page 2- 20). • Battery [...]

  • Seite 25

    2-2 Rem oval and Replacem ent Tec hnology Code IC) Disassembly Flow chart The following diagram shows the general “ paths ” y ou will use in disassembling the notebook to access any part icular com ponent. Figure 2-1. Disassembly Flow Start Batte ry, A C adapter, s econdary SDRAM m odul e, mi ni -P CI card, hard disk dri ve, DVD/CD-RW drive Key[...]

  • Seite 26

    Tec hnology Code IC) Removal and Replac em ent 2-3 Table 2-2. Required Equipme nt • #0 Phillips screwdriv er, preferably magnetized. • Small flat-blade screwdriv er. • .5 mm hex driv er. Table 2- 3. Recommended Screw T orques Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2.5 (2 – 11 mm long) 3.0 – 3.5 2.6 – 3.0 M3 3.0 – 3.5 2.6 ?[...]

  • Seite 27

    2-4 Rem oval and Replacem ent Tec hnology Code IC) Remov ing the Battery (User-Replaceable) Required Equipme nt • None. Removal Procedure • Slide the battery ’ s release latch in the direction of the arrow on the latch, then lift the b attery out of its compartment. Figure 2-2. Re moving the Battery Reassembly Notes • Insert the front end o[...]

  • Seite 28

    Tec hnology Code IC) Removal and Replac em ent 2-5 Remov ing a Plug-In Module (User-Replaceable) Required Equipme nt • None. Removal Procedure • Slide the m odule release latch i n the direction shown by the arrow on the latch, and rem ove the module. Figure 2-3. Releasing the Plug-in Module[...]

  • Seite 29

    2-6 Rem oval and Replacem ent Tec hnology Code IC) Remov ing the Hard Disk Driv e (User-Replaceable) Required Equipme nt • #0 P hillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove t he battery . 2. On the bottom of the unit, rem ove bot h hard drive retai ning screws. Figure 2-4. Remov ing th e Hard Disk Drive [...]

  • Seite 30

    Tec hnology Code IC) Removal and Replac em ent 2-7 Figure 2-5. Remov ing th e Hard Disk Tray Reassembly Notes • Insert the connect or end of the drive through t he opening in the tray , then low er the drive int o place. • Carefully slide the hard drive assembly into its compartment. Press firmly to m ake sure the connector seats properly . Imp[...]

  • Seite 31

    2-8 Rem oval and Replacem ent Tec hnology Code IC) Recovering and Reinstalling Softw are Use the Recovery CDs to reinstall the origi nal factory software and operating sy stem . The Recovery CDs also provi de all HP notebook – specific Windows driv ers, which are avai lable in the foll owing locations: • On the hard drive, under c:hpdri vers.[...]

  • Seite 32

    Tec hnology Code IC) Removal and Replac em ent 2-9 Remov ing the Key board Cov er (User-Replaceable) Required Equipme nt • #0 P hillips screwdriver. • Small flat- blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove t he battery . 2. Close the notebook ’ s display , and rem ove both screws from the backs of th[...]

  • Seite 33

    2-10 Removal and Replac em ent Technology Code IC) 6. Disconnect the keyboard cov er switch cable from the m otherboard, and remov e the cover from the notebook. Figure 2-7. Removing the Ke yboar d Cover Reassembly Notes • Make sure the key board cover switch cabl e is securely connected to the m otherboard. • Bend the center of the key board c[...]

  • Seite 34

    Tec hnology Code IC) Removal and Replac em ent 2-11 Remov ing the Key board (User-Replaceable) Required Equipme nt • #0 P hillips screwdriver. • Small flat- head screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove t he battery . 2. Remove the key board cov er (page 2-9). 3. Loosen the three retai ning screws along th[...]

  • Seite 35

    2-12 Removal and Replac em ent Technology Code IC) Warning Do not touch the metal surfaces inside the notebook until they have cooled off. They could be very hot if the notebook was running recently. Figure 2-9. Disc onnecting the Key board Reassembly Notes • Lay the key board face down on the top case, forward of its normal position, and reconne[...]

  • Seite 36

    Tec hnology Code IC) Removal and Replac em ent 2-13 Remov ing an SDRA M Module (User-Replaceable) The notebook has no SDRA M built into its motherboard, but has two slots for PC133 SDRA M modules: a syst em SDRAM slot beneath the key board (contai ning an SDRAM module inst alled at the factory ), and an expansion slot on the bot tom of t he unit. C[...]

  • Seite 37

    2-14 Removal and Replac em ent Technology Code IC) Reassembly Notes • Carefully press the SDRAM module i nto the connector at an angle of about 30 ° , until it is fully inserted. Then press down on both sides of the module until the latches snap closed. Figure 2-11. Insta lling a n Expansion SDRA M M odule Removing the Sy stem SDRA M M odul e Re[...]

  • Seite 38

    Tec hnology Code IC) Removal and Replac em ent 2-15 Replacing Small Parts (User-Replaceable) The user can replace the following small parts. Table 2- 4. Replacing Small Part s (User-Replaceab le) Part Part Numbers Replacement Procedure Cover, mini-PCI Included in door kit F3377-60933 On the bottom of the notebook, loosen the screw in the mini-PCI c[...]

  • Seite 39

    2-16 Removal and Replac em ent Technology Code IC) Remov ing the Mini-PCI Card (HP Authorized Service Prov iders Only ) Certain notebook m odels include a m ini- PCI card that cont ains either a m odem or com bined m odem and 802.11 wireless. Caution Provide proper gr ounding and handle the card only by its edges, or you could damage it through ele[...]

  • Seite 40

    Tec hnology Code IC) Removal and Replac em ent 2-17 Figure 2-13. Re moving the Mini-PCI Card Reassembly Notes • Reattach the cable(s) to the card, and tuck them into the com partment. • Gently press the card into the connector at an angle of about 30 ° , until it is fully inserted. Then press down on both side s of the card until the latches s[...]

  • Seite 41

    2-18 Removal and Replac em ent Technology Code IC) Remov ing the Display A ssembly (HP Authorized Service Prov iders Only ) Required Equipme nt • #0 P hillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove t he battery . 2. Remove the key board cov er (page 2-9). 3. Remove both ret aining screws from the bottom of[...]

  • Seite 42

    Tec hnology Code IC) Removal and Replac em ent 2-19 Figure 2-15. Remov ing the Disp lay (2) Reassembly Notes • While install ing the hinge screws, support t he display so that it rem ains approxim ately flat. • Make sure the cable fits into its slo t in the bottom case, and reinsert the cable in to the retaining clip near the left display hinge[...]

  • Seite 43

    2-20 Removal and Replac em ent Technology Code IC) Remov ing Display A ssembly Components (HP Authorized Service Prov iders Only ) Note This procedure des cribes how to remove the dis play bez el, the inverter PCA, and (if pr esent) the wireless antenna. Although these c om ponents can be replac ed individually, in many cases it is prefer able to r[...]

  • Seite 44

    Tec hnology Code IC) Removal and Replac em ent 2-21 Figure 2-16. Removing Display A ssembly Components Reassembly Notes • Make sure the alignm ent hole in the inv erter PCA fits over the corresponding post in t he display case. • Make sure the alignm ent hole in the w ireless antenna fits ov er the corresponding post in t he display case. • S[...]

  • Seite 45

    2-22 Removal and Replac em ent Technology Code IC) Remov ing the Fan and Heatsink (HP Authorized Service Prov iders Only ) Required Equipme nt • #0 P hillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove t he battery . 2. R emove these additional assemblies: • Key board cover (page 2- 9). • Key board (page 2-[...]

  • Seite 46

    Tec hnology Code IC) Removal and Replac em ent 2-23 Figure 2-17. Removing the Fan and Heats i nk Caution Be caref ul not to touch the upper sur face of the CPU m odule, or you could damage it. Screws, M2 × 4mm (2) Screw, M2.5x 6mm Screws, heatsink (with springs) (4) Screw, M2.5x 8mm[...]

  • Seite 47

    2-24 Removal and Replac em ent Technology Code IC) Reassembly Notes • Make sure the fan wires are not pinned under t he fan, and is securely plugged into it s socket. • If present, m ake sure the wirel ess cables are not trapped under or behind t he fan, or beneath the cooling fins. • Insert the cool ing fins into the openi ng in the bottom c[...]

  • Seite 48

    Tec hnology Code IC) Removal and Replac em ent 2-25 Remov ing the CPU Module (HP Authorized Service Prov iders Only ) Required Equipme nt • #0 P hillips screwdriver. • Small flat- blade screwdriver. Removal Procedure Caution Be caref ul not to touch the upper sur face of the CPU m odule. Handle it only by its edges, or y ou could dam age it. 1.[...]

  • Seite 49

    2-26 Removal and Replac em ent Technology Code IC) Figure 2-19. Re moving the CPU Module Reassembly Notes • Carefully reinsert the m odule into it s socket. Make sure the m odule is fully seated, and t hat none of its pins are bent or ot herwise dam aged. • Carefully insert the ti p of the flat-bl ade screwdriver i n the CPU module lock mechani[...]

  • Seite 50

    Tec hnology Code IC) Removal and Replac em ent 2-27 Remov ing the Top Case (HP Authorized Service Prov iders Only ) Required Equipme nt • #0 P hillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove t he battery . 2. R emove these additional assemblies: • Plug-in m odule (page 2-5). • Hard disk drive (page 2- 6[...]

  • Seite 51

    2-28 Removal and Replac em ent Technology Code IC) 5. Disconnect the touch pad cable and the CD play er PCA cable from the m otherboard. 6. If present, remov e the wireless cables from their slot in the top case. 7. Remove the retai ning screws from the top case. 8. Remove the retai ning screw from t he right speaker, disconnect it s wires from the[...]

  • Seite 52

    Tec hnology Code IC) Removal and Replac em ent 2-29 Figure 2-21. Remov ing the T op Case Reassembly Notes • Make sure the t ouch pad ca ble, and CD/ DVD play er PCA cable, and v olu me PCA cable (if present) are securely connected. • If present, reinsert the wireless cables into their slot in th e top case. • Make sure the tabs along the edge[...]

  • Seite 53

    2-30 Removal and Replac em ent Technology Code IC) Remov ing the Hinge Saddles (HP Authorized Service Prov iders Only ) Required Equipme nt • #0 P hillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove t he battery . 2. R emove these additional assemblies: • Key board cover (page 2- 9). • Key board (page 2- 11[...]

  • Seite 54

    Tec hnology Code IC) Removal and Replac em ent 2-31 Figure 2-22. Re moving the Hinge Saddles Reassembly Notes • Make sure the posts on the underside of the hi nge saddles line up wit h the openings in the bott om case, and that the holes in t he front ends of the saddle fit ov er the alignm ent posts in t he bottom case. Screw, M 2 × 4mm Screws,[...]

  • Seite 55

    2-32 Removal and Replac em ent Technology Code IC) Remov ing the Motherboard or Bottom Case (HP Authorized Service Prov iders Only ) Required Equipme nt • #0 P hillips screwdriver. • .5 mm hex driver When Inst alling a New M otherb oard Before replacing the m otherboard, you m ust (if possibl e) electronically store t he motherboard ’ s seria[...]

  • Seite 56

    Tec hnology Code IC) Removal and Replac em ent 2-33 5. Remove both retai ning screws from the mot herboard. 6. Remove the four st andoffs located near the CPU module. 7. Disconnect the audio PCA and remove it from the mot herboard. 8. Lift the front edge of the motherboard sli ghtly , then carefully lift the motherboard forw ard and out of the bott[...]

  • Seite 57

    2-34 Removal and Replac em ent Technology Code IC) Reinstalling the Motherboard Reassembly Procedure 1. Insert the I/ O connectors through their openings in the bot tom case, then l ower the mot herboard into place. 2. Make sure the PC card eject button fit s into its sl ot in the bottom case. 3. Make sure the alignment post s in the bottom case ?[...]

  • Seite 58

    Tec hnology Code IC) Removal and Replac em ent 2-35 Replacing the Bottom Case Installation Proce dure 1. Install a new Mi crosoft Product ID label. 2. Transfer the old serial number l abel and install a new overlay , or create a new serial number label using the steps on the foll owing page. 3. If y ou need to install or replace the docking doors o[...]

  • Seite 59

    2-36 Removal and Replac em ent Technology Code IC) Installing a New Serial Number L abel Download th e latest version of the serial number label template (Microsoft Word format) from the Partnership web site (see page vi) under Support /Service in Techni cal Support Inform ation, or from http://www.mcd.hp.com . Store it with other Word templates on[...]

  • Seite 60

    Tec hnology Code IC) Removal and Replac em ent 2-37 Remov ing Notebook Components (HP Authorized Service Prov iders Only ) Required Equipme nt • #0 P hillips screwdriver. • Small flat- blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove t he battery . 2. R emove the assemblies and follow the additional steps g [...]

  • Seite 61

    2-38 Removal and Replac em ent Technology Code IC) Component Removal Procedure Additional Steps Doors, PCMCIA Plug-in module (page 2-5). Hard disk drive (page 2-6). Keyboard cover (page 2-9). Keyboard (page 2-11). SDRAM modules (page 2-13). Mini-PCI card (page 2-16). Display assembly (page 2-18). Fan and heatsink (page 2-22). CPU module (page 2-25)[...]

  • Seite 62

    Tec hnology Code IC) Removal and Replac em ent 2-39 Component Removal Procedure Additional Steps PCA, volume control Keyboard cover (page 2-9). Keyboard (page 2-11). Display assembly (page 2-18). Top case (page 2-27). Hinge saddle, right (page 2-30). Carefully lift the PCA off of its connector and out of the notebook. Saddles, hinge See page 2-30. [...]

  • Seite 63

    [...]

  • Seite 64

    Tec hnology Code IC) Troubles hooting and Diagnostics 3-1 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identify ing faul ty components: • Troubleshooting inform ation Checking for custom er abuse (page 3-3). Troubleshooting the problem (pa[...]

  • Seite 65

    3-2 Troubles hooting and Diagnostics Technology Code IC) Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repairs, follow t he basic troubleshooting st eps shown below. Check the customer ’ s descri ptio n of the proble m and any supportin g information. Try to duplicate the cus[...]

  • Seite 66

    Tec hnology Code IC) Troubles hooting and Diagnostics 3-3 Checking for Customer A buse Some unit s may appear to hav e been damaged by custom er abuse. Use these guidelines t o help determine if this is the case: • If the shi pping box is seriously dam aged, custom er abuse cannot be declared. • If the dam age could have a cause other than cust[...]

  • Seite 67

    3-4 Troubles hooting and Diagnostics Technology Code IC) Troubleshooti ng the Pr oblem Record pertinent inform ation about t he notebook: • Model and serial num ber. • Operating syst em and v ersion. • Software version (hi dden file c:v ersion.inf). • BIOS versi on. • Accessories and peripherals used. Analyze the problem : • Observe Sy[...]

  • Seite 68

    Tec hnology Code IC) Troubles hooting and Diagnostics 3-5 Suggestions for Tr oubl eshooting Table 3-1. Scope of Diagnostic Tools Function e-Diagtools Power-on self-test Sy card PCCtest 450 BIOS Bootup Tests Configures Processor Tests Tests Memory Tests Tests Fan T ests Batteries Tests (CMO S battery only) <F6> at boot to calibrate Display T e[...]

  • Seite 69

    3-6 Troubles hooting and Diagnostics Technology Code IC) Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Does not boot on AC or battery. Check pow er source. Press reset sw itch to reset notebook, then press power button to turn notebook on. Unplug AC adapter, remove battery and any PC cards, then reconnect po[...]

  • Seite 70

    Tec hnology Code IC) Troubles hooting and Diagnostics 3-7 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Battery does not charge. Make sure AC adapter is connected properly and battery installed properly. Check battery contacts. If available, try another battery and AC adapter. Mov e notebook away from any ne[...]

  • Seite 71

    3-8 Troubles hooting and Diagnostics Technology Code IC) Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Battery indicator is inaccurate. Time Remaining is an estimate based on how much power the notebook is using at that moment. It therefore depends on the current task, and assumes power w ill be used at the [...]

  • Seite 72

    Tec hnology Code IC) Troubles hooting and Diagnostics 3-9 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Display Dark display, no light. Make sure notebook is turned on and warmed up. Check power supply . Adjust display brightness. Press Fn+F5 several times. Make sure SD RAM modules are installed properly. Ma[...]

  • Seite 73

    3-10 Troubles hooting and Diagnostics Technology Code IC) Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments If you cannot change the display resolution or color depth while play ing a DVD or a video file in AVI or MPEG format Set display resolution and color depth before starting DVD or video file play er. You c[...]

  • Seite 74

    Tec hnology Code IC) Troubles hooting and Diagnostics 3-11 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Files are corrupted. Run virus scan program. Check disk using Tools tab in disk ’ s Properties sheet. Back up files if possible, then use Recove ry CDs to reformat hard disk and reinstall factory softw [...]

  • Seite 75

    3-12 Troubles hooting and Diagnostics Technology Code IC) Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments “ System Error: Unable to read drive ” message. Make sure disk is clean, undamaged, and inserted correctly. Clean w ith soft cloth or replace as needed. W ait 5 to 10 seconds after closing tray before [...]

  • Seite 76

    Tec hnology Code IC) Troubles hooting and Diagnostics 3-13 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Touch pad General problems. Restart notebook. Press and hold power button four seconds to reset notebook. Avoid touching touch pad while booting or resuming. Check settings in Control Panel. Top case. Mot[...]

  • Seite 77

    3-14 Troubles hooting and Diagnostics Technology Code IC) Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Parallel/USB General problems. Check connections. Restart notebook. Check port settings in Device Manager. Check settings in Control Panel. Use troubleshooters in W indows Help. For USB: contact device ven[...]

  • Seite 78

    Tec hnology Code IC) Troubles hooting and Diagnostics 3-15 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Modem w ill not connect at any speed. Make sure notebook ’ s modem is properly connected to wall telephone jack. Check cables. Verify settings in Control Panel. Make sure parity , speed, word length, an[...]

  • Seite 79

    3-16 Troubles hooting and Diagnostics Technology Code IC) Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Modem isn ’ t detected. Check modem setup in Control Panel. Check COM port. Open Device M anager. If modem is disabled, enable it. If conflict exists, try disabling another device. If running fax softw a[...]

  • Seite 80

    Tec hnology Code IC) Troubles hooting and Diagnostics 3-17 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments LAN/Network General problems. Check cables and connections. Try connecting notebook to another network station (if applicable). Try connecting cable to another computer or network station. If green light [...]

  • Seite 81

    3-18 Troubles hooting and Diagnostics Technology Code IC) Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Infrared General problems. Make sure correct driv ers are installed. In Device M anager, double-click Infrared devices, then double-click IrDA Fast Infrared Port. On Advanced tab, click Infrared Transceiv [...]

  • Seite 82

    Tec hnology Code IC) Troubles hooting and Diagnostics 3-19 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments PC card Miscellaneous problems. Remove and reinsert PC card. Restart notebook. Try card in other slot or in another computer. Check for conflicts or refresh device list in Dev ice Manager. If card require[...]

  • Seite 83

    3-20 Troubles hooting and Diagnostics Technology Code IC) Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Performance Notebook still on but stops responding. Press Ctrl+Alt+Del and end any application not responding. Press and hold the power button four seconds to turn off and reset notebook, then press the po[...]

  • Seite 84

    Tec hnology Code IC) Troubles hooting and Diagnostics 3-21 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Notebook gets abnormally hot. Alw ays set notebook on a flat surface, so air can flow freely around and underneath. Make sure air v ents are clear. Check fan and heatsink installation. Games and other pro[...]

  • Seite 85

    3-22 Troubles hooting and Diagnostics Technology Code IC) Diagnostic Tools This section describes t he following diagnost ic tools y ou can use for troubleshooti ng and repairing the notebook: • e-Diagtools di agnostic program (bel ow). • Power-on self- test (page 3-25). • Sycard PCCtest 450 PC Card (page 3-26). • BIOS configuratio n utilit[...]

  • Seite 86

    Tec hnology Code IC) Troubles hooting and Diagnostics 3-23 Running e-Diagtools 1. Restart the notebook. 2. When the HP logo appears, press F10 t o start the diagnosti c test. 3. When the menu appears, press Enter to run e- DiagTools. 4. The first time y ou run the program , y ou are prompt ed to select the language for t he program. 5. P ress F2 to[...]

  • Seite 87

    3-24 Troubles hooting and Diagnostics Technology Code IC) Note that the parallel port test is m ore thorough if y ou connect a l oop-back connector t o the port before running the test. See the w iring diagram s below. 14 1 25 13 Figure 3-3. Parallel Loopback Connector Interpretin g the Result s The e-Diagtools di agnostic program ret urns test gro[...]

  • Seite 88

    Tec hnology Code IC) Troubles hooting and Diagnostics 3-25 Pow er-On Self-Test The PO ST (Power-On Self-Test) is a series of initialization routines and diagnostic tests that the system BIOS runs when the notebook boots. The system BIOS will not boot the operating sy stem if syst em m emory , the CPU, DMA, or interrupt controller fails the POST dia[...]

  • Seite 89

    3-26 Troubles hooting and Diagnostics Technology Code IC) Beep Code Message Description (None) RAM ER ROR AT LO CATION xxxxxx : WR O T E : xxxx READ : xxxx RAM failed during memory test at the indicated location. (None) PARITY ERROR AT UN KNOW N LOCAT ION Parity error during memory test at unknow n location. (None) PARITY ERROR AT LO CATION xxxxxx [...]

  • Seite 90

    Tec hnology Code IC) Troubles hooting and Diagnostics 3-27 BIOS Con figu ration Utility The BIOS configuration utility provides access to basic sy stem settings. It is independent of the operating sy stem. Running the BIOS configuration utility 1. Restart the notebook. 2. When the HP logo appears, press F2 to enter the BIOS configuration utility . [...]

  • Seite 91

    3-28 Troubles hooting and Diagnostics Technology Code IC) Security Menu Description Default Set Admin Password Press Enter to set, change, or clear the administrator password, w hich protects BIOS settings. T he password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Also sets whether the password [...]

  • Seite 92

    Tec hnology Code IC) Replaceable Parts 4-1 4 Replaceable Parts This chapter contains an exploded view of the notebook, and lists of replaceable parts:[...]

  • Seite 93

    4-2 Replaceable Parts T echnology Code IC) Figure 4-1. E xploded View[...]

  • Seite 94

    Tec hnology Code IC) Replaceable Parts 4-3 Table 4-1. Replaceable Part s for the Pav ilion zt100/xz 100 Series Description Part Number Exchange User- Part Number Repl. 1 Antenna kit, Bluetooth F3377-60922 No 2 Battery, LiIon 8-cell F3172-60901 Y es 3 Case, T op F3398-60920 No 4 Case, Bottom F3398-60923 No 4 Case, Bottom-W ireless F3398-60922 No 5 C[...]

  • Seite 95

    4-4 Replaceable Parts T echnology Code IC) Description Part Number Exchange User- Part Number Repl. 16 Keyboard, US English F3428-60901 Yes 17 PCA, Audio w/button F3398-60930 No 18 PCA, Bluetooth F3377-60938 No 19 PCA, Modem/M ini-PCI (802.11) F3377-60951 Yes 19 PCA, Modem M ini-PCI F3377-60950 Yes 20 PCA, motherboard, Pentium F3398-60903 F3398-690[...]

  • Seite 96

    Tec hnology Code IC) Replaceable Parts 4-5 Description Part Number Exchange User- Part Number Repl. Module, SDRAM , 256 M B DDR, PC266 SO DI MM F4695-60901 Yes Module, SDRAM , 512 M B DDR, PC266 SO DI MM F4696-60901 Yes Thermal pad, CPU F3398-60934 No[...]

  • Seite 97

    4-6 Replaceable Parts T echnology Code IC) Table 4-2. Replaceable Parts for the Omnibook xt1000 Series Description Part Number Exchange User- Part Number Repl. 1 Antenna kit, Bluetooth F3377-60922 No 2 Battery, LiIon 8-cell F3172-60901 Yes 3 Case, T op (Europe only) F3398-60919 No 4 Case, Bottom (Europe only ) F3398-60924 No 4 Case, Bottom-W ireles[...]

  • Seite 98

    Tec hnology Code IC) Replaceable Parts 4-7 Description Part Number Exchange User- Part Number Repl. 16 Keyboard, Swiss (Europe only ) F3428-60908 Yes 17 PCA, Audio w/button F3398-60930 No 18 PCA, Bluetooth F3377-60938 No 19 PCA, Modem/M ini-PCI (802.11) F3377-60951 Yes 19 PCA, Modem M ini-PCI F3377-60950 Yes 20 PCA, motherboard, Pentium F3398-60903[...]

  • Seite 99

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  • Seite 100

    Technology Code IC) Referenc e Inform ation 5-1 5 Reference Information This chapter includ es the following reference in formation: • Password removal poli cy. • Display quality statem ent. Passw ord Remov al Policy If the user forgets t he syst em password, the user cal ls HP Customer Care to determ ine the proper password remov al procedure.[...]

  • Seite 101

    5-2 Referenc e Inform ation T echnology Code IC) Hew lett-Packard Display Quality Statement TFT di splay manufacturi ng is a highly precise but i mperfect t echnology , and manufacturers cannot produce large display s that are cosm etical ly perfect. Most, if not al l, TF T display s exhibit som e lev el of cosmeti c imperfecti on. These cosmeti c [...]

  • Seite 102

    Technology Code IC) Referenc e Inform ation 5-3 Table 5- 1. TFT LCD G uidelines (14.1/15.0- in XGA) Ty pe of Imperfection Imperfections Not Allowed Electrical Imperfections: Bright dots (a) Dark dots (a) • 7 or more single bright dots. • 7 or more single dark dots. • 9 or more total (bright and dark combined) defective dots. • Any occurrenc[...]

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    1. Product Information 2. Rem oval and Replacem ent 3. Troubleshooting and Diagnostics 4. Replaceable Parts 5. Reference Information[...]