Maxtor 84320D4 Bedienungsanleitung
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Die Gebrauchsanleitung Maxtor 84320D4 sollte vor allem folgendes enthalten:
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Inhaltsverzeichnis der Gebrauchsanleitungen
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Seite 1
DiamondMax ™ 21 60 88400D8, 86480D6, 84320D4 83240D3 and 82160D2 Part # 1384/A All material contained herein Copyright © 1997 Maxtor Corporation. CrystalMax™, CrystalMax™ 1080, DiamondMax™, DiamondMax™ 1750, DiamondMax™ 2160 and MaxFax™ are trademarks of Maxtor Corporation. No Quibble ® Service is a registered trademark of Maxtor Co[...]
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Seite 2
Revisions Manual No. 1384 V E R. O N C EN O I T C E SN O I T P I R C S E D E T A D AB 1 4 6 8 7 l l Ae s a e l e r l a i t i n I 0 9 / 6 1 7 9 /[...]
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Seite 3
Before Y ou Begin Thank you for your interest in the Maxtor DiamondMax™ 2160 AT hard disk drives. This manual provides technical information for OEM engineers and systems integrators regarding the installation and use of the 88400D8, 86480D6, 84320D4, 83240D3 and 82160D2. Drive repair should be performed only at an authorized repair center. For r[...]
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Seite 4
DIAMONDMAX 1750 PRODUCT MANUAL i Contents Section 1 — Introduction Maxtor Corporation 1 - 1 Products 1 - 1 Support 1 - 1 Manual Organization 1 - 1 Abbreviations 1 - 1 Conventions 1 - 2 Key Words 1 - 2 Numbering 1 - 2 Signal Conventions 1 - 2 Section 2 — Product Description The DiamondMax ™ 2160 Product Features 2 - 2 Functional/Interface 2 - [...]
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Seite 5
DIAMONDMAX 1750 PRODUCT MANUAL ii Section 3 — Product Specifications Configuration 3 - 1 Performance 3 - 1 Physical Dimensions 3 - 2 Power Requirements 3 - 3 Power Mode Definitions 3 - 3 Environmental 3 - 3 Shock and Vibration 3 - 4 Reliability and Maintenance 3 - 4 Data Reliability 3 - 4 Acoustic Noise 3 - 4 EPA Energy Star Compliance 3 - 4 EMC/[...]
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Seite 6
DIAMONDMAX 1750 PRODUCT MANUAL iii Section 6 — Host Software Interface Task File Registers 6 - 1 Data Register 6 - 1 Error Register 6 - 1 Features Register 6 - 1 Sector Count Register 6 - 2 Sector Number Register 6 - 2 Cylinder Number Registers 6 - 2 Device/Head Register 6 - 2 Status Register 6 - 2 Command Register 6 - 3 Read Commands 6 - 3 Write[...]
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Seite 7
DIAMONDMAX 1750 PRODUCT MANUAL iv Section 7 — Interface Commands Command Summary 7 - 1 Read Commands 7 - 2 Read Sector(s) 7 - 2 Read Verify Sector(s) 7 - 2 Read Sector Buffer 7 - 2 Read DMA 7 - 3 Read Multiple 7 - 3 Set Multiple 7 - 3 Write Commands 7 - 4 Write Sector(s) 7 - 4 Write Verify Sector(s) 7 - 4 Write Sector Buffer 7 - 4 Write DMA 7 - 5[...]
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Seite 8
DIAMONDMAX 1750 PRODUCT MANUAL v Figures Figure Title Page 2 - 1 PCBA Jumper Locations and Configuration 2 - 6 3 - 1 Outline and Mounting Dimensions 3 - 2 4 - 1 Multi-pack Shipping Container 4 - 2 4 - 2 Single-pack Shipping Container (Option A) 4 - 3 4 - 3 Single-pack Shipping Container (Option B) 4 - 3 4 - 4 Master/Slave Jumper Detail 4 - 4 4 - 5 [...]
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Seite 9
DIAMONDMAX 1750 – INTRODUCTION 1 – 1 SECTION 1 Introduction Maxtor Corporation Maxtor Corporation has been providing high-quality computer storage products since 1982. Along the way, we’ve seen many changes in data storage needs. Not long ago, only a handful of specific users needed more than a couple hundred megabytes of storage. Today, down[...]
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Seite 10
DIAMONDMAX 1750 – INTRODUCTION 1 – 2 Conventions If there is a conflict between text and tables, the table shall be accepted as being correct. Key Words The names of abbreviations, commands, fields and acronyms used as signal names are in all uppercase type (e.g., IDENTIFY DRIVE). Fields containing only one bit are usually referred to as the ?[...]
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Seite 11
PRODUCT DESCRIPTION 2 – 1 SECTION 2 Product Description Maxtor DiamondMax™ 2160 AT disk drives are 1-inch high, 3.5-inch diameter random access storage devices which incorporate an on-board Ultra DMA/ATA controller. High capacity is achieved by a balanced combination of high areal recording density and the latest data encoding and servo techniq[...]
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Seite 12
PRODUCT DESCRIPTION 2 – 2 Product Features Functional / Interface Maxtor DiamondMax™ 2160 hard drives contain all necessary mechanical and electronic parts to interpret control signals and commands from an AT-compatible host computer. See Section 3 Product Specifications, for complete drive specifications. Zone Density Recording The disk capaci[...]
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Seite 13
PRODUCT DESCRIPTION 2 – 3 Logical Block Addressing The Logical Block Address (LBA) mode can only be utilized in systems that support this form of translation. The cylinder, head and sector geometry of the drive, as presented to the host, differs from the actual physical geometry. The host AT computer may access a drive of set parameters: number o[...]
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Seite 14
PRODUCT DESCRIPTION 2 – 4 Cache Management Buffer Segmentation The data buffer is organized into two segments: the data buffer and the micro controller scratch pad. The data buffer is dynamically allocated for read and write data depending on the commands received. A variable number of read and write buffers may exist at the same time. Read-Ahead[...]
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Seite 15
PRODUCT DESCRIPTION 2 – 5 Major HDA Components Drive Mechanism A brush-less DC direct drive motor rotates the spindle at 5,200 RPM (±0.1%). The dynamically balanced motor/spindle assembly ensures minimal mechanical run-out to the disks. A dynamic brake provides a fast stop to the spindle motor upon power removal. The speed tolerance includes mot[...]
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Seite 16
PRODUCT DESCRIPTION 2 – 6 N O I T A R U G I F N O C R E P M U J0 5 J8 4 J6 4 J4 4 J2 4 J e v a l S / r e t s a M * m e t s y s e v i r d e l g n i s n i e v i r d y l n O * m e t s y s e v i r d l a u d n i e v i r d r e t s a M m e t s y s e v i r d l a u d n i e v i r d e v a l S C C O t c e l e S e l b a C * d e l b a s i D d e l b a n E O C n[...]
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Seite 17
PRODUCT SPECIFICATIONS 3 – 1 SECTION 3 Product Specifications Models and Capacities Performance Specifications L E D O M8 D 0 0 4 8 86 D 0 8 4 6 84 D 0 2 3 4 83 D 0 4 2 3 82 D 0 6 1 2 8 e c a f r e t n I / r e l l o r t n o C d e t a r g e t n IE D I E / 4 - A T A d o h t e M g n i d o c n E7 1 / 6 1 L L R 4 R P E e v a e l r e t n I1 : 1 m e t s[...]
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Seite 18
PRODUCT SPECIFICATIONS 3 – 2 Physical Dimensions Figure 3 - 1 Outline and Mounting Dimensions R E T E M A R A PD R A D N A T SC I R T E M t h g i e Hh c n i 0 0 . 1s r e t e m i l l i m 4 . 5 2 h t g n e Ls e h c n i 5 7 . 5s r e t e m i l l i m 1 . 6 4 1 h t d i Ws e h c n i 0 0 . 4s r e t e m i l l i m 6 . 1 0 1 t h g i e Ws d n u o p 2 . 1s m [...]
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Seite 19
PRODUCT SPECIFICATIONS 3 – 3 Power Requirements (Average) Power Mode Definitions Spin-up The drive is spinning up following initial application of power and has not yet reached full speed. Seek A random access operation by the disk drive. Read/Write Data is being read from or written to the drive. Idle The drive is spinning, the actuator is parke[...]
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Seite 20
PRODUCT SPECIFICATIONS 3 – 4 Reliability Specifications AFR < 1.7% The annualized average failure rate (AFR) applies to the period prior to the expiration of component design life, and is based on failures chargeable to Maxtor. Determination of the AFR takes into account: a.) in-warranty field failure returns less quality acceptance-related fa[...]
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PRODUCT SPECIFICATIONS 3 – 5 EMC/EMI Radiated Electromagnetic Field Emissions - EMC Compliance The hard disk drive mechanism is designed as a subassembly for installation into a suitable enclosure and is therefore not subject to Subpart J of Part 15 of FCC Rules (47CFR15) or the Canadian Department of Communications Radio Interference Regulations[...]
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Seite 22
INSTALLATION 4 – 1 SECTION 4 Handling and Installation Pre-formatted Drive This Maxtor hard drive has been formatted at the factory. Do not use a low-level formatting program. Important Notice There are a number of system BIOS’s currently in use which do not support hard drives with more than 4095 cylinders (2.1 gigabytes). This section contain[...]
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Seite 23
INSTALLATION 4 – 2 Unpacking and Inspection Retain any packing material for reuse. Inspect the shipping container for evidence of damage in transit. Notify the carrier immediately in case of damage to the shipping container. As they are removed, inspect drives for evidence of shipping damage or loose hardware. If a drive is damaged (and no contai[...]
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Seite 24
INSTALLATION 4 – 3 Figure 4 - 2 Single Pack Shipping Container (Option A) Figure 4 - 3 Single Pack Shipping Container (Option B) Repacking If a Maxtor drive requires return, repack it using Maxtor packing materials, including the antistatic bag. Physical Installation Recommended Mounting Configuration The DiamondMax™ 2160 drive design allows gr[...]
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Seite 25
INSTALLATION 4 – 4 Drive Jumper Settings Figure 4-4 shows the valid jumper settings for the Maxtor hard drive. Mounting Drive in System Turn the computer OFF, disconnect the power cord and remove the cover. Refer to your computer user’s manual for additional information. Installing 5.25-inch Mounting Brackets Mounting brackets are only needed w[...]
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Seite 26
INSTALLATION 4 – 5 Note: The following figures are examples of typical computer systems and mounting placements. The computer system the Maxtor hard drive is being installed in may have implemented a different mounting and placement methodology. Mounting Drive in 5.25-inch Bay If the Maxtor hard drive will be mounted in a 5.25-inch bay, install i[...]
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Seite 27
INSTALLATION 4 – 6 Attaching IDE Interface and Power Cables In order for your computer to recognize that the Maxtor hard drive is in the system, the IDE interface and power cables must be connected to the hard drive, the mother board or the IDE hard drive interface card. 1 Attach an available IDE interface connector to J1 (see Figure 4-8 below) o[...]
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Seite 28
INSTALLATION 4 – 7 Attach the 40-pin IDE interface cable from the Maxtor hard drive to the IDE connector on the mother board. OR Figure 4 - 9 System Interface Card Cabling Figure 4 - 10 System Mother board Cabling Attaching System Cables Attach the 40-pin IDE interface cable from the Maxtor hard drive to the IDE connector on the IDE interface car[...]
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Seite 29
INSTALLATION 4 – 8 System Setup The following procedures are designed for systems using the DOS 5.0 (or higher) or Windows 95 operating systems. For other operating systems (e.g., OS2 ® , UNIX ® , LINUX and Novell NetWare ® ), refer to the operating system user’s manual for the BIOS setting and other installation requirements Setting the BIO[...]
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Seite 30
INSTALLATION 4 – 9 Drive Paramters (*) The fields LZone (Landing Zone) and WPcom (Write Pre-comp) are not used by the Maxtor hard drive and the values may be either 0 or the values set by the BIOS. All capacities listed in the parameters table are based on 10 9 or one million bytes. Only the values for cylinders, heads and sectors listed in the t[...]
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Seite 31
INSTALLATION 4 – 10 2 Install the cylinder reduction jumper (J46) on the drive using the spare jumper shipped across pins J46 and J48; or, if the drive is installed as a Slave, store the spare jumper across J42 and J44. 3 If the BIOS was set to AUTO DETECT, boot the system with the MaxBlast installation software diskette to complete the hard driv[...]
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Seite 32
AT INTERFACE DESCRIPTION 5 – 1 SECTION 5 A T Interface Description Interface Connector All DiamondMax™ 2160 AT drives have a 40-pin ATA interface connector mounted on the PCBA. The drive may connect directly to the host; or it can also accommodate a cable connection (max cable length: 18 inches). Figure 5-1 Data Connector Pin Description Summar[...]
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Seite 33
AT INTERFACE DESCRIPTION 5 – 2 Pin Description Table E M A N N I PN I PO / IE M A N L A N G I SN O I T P I R C S E D L A N G I S - T E S E R1 0I t e s e R t s o H . r e t f a e v i t c a n i d n a p u r e w o p g n i r u d e v i t c A . m e t s y s t s o h e h t m o r f l a n g i s t e s e R 0 D D7 1O / Is u B a t a D t s o H r e t s i g e r r o [...]
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Seite 34
AT INTERFACE DESCRIPTION 5 – 3 S R E T E M A R A P G N I M I T0 E D O M1 E D O M2 E D O M3 E D O M4 E D O M 0 te m i T e l c y C ) n i m ( s n 0 0 6s n 3 8 3s n 0 4 2s n 0 8 1s n 0 2 1 1 tp u t e s - W O I D / - R O I D o t d i l a v s s e r d d A n i m ( )s n 0 7s n 0 5s n 0 3s n 0 3s n 5 2 2 tt i b - 6 1 - W O I D / - R O I D ) n i m ( s n 5 6 [...]
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AT INTERFACE DESCRIPTION 5 – 4 DMA Timing S R E T E M A R A P G N I M I T0 E D O M1 E D O M2 E D O M 0 te m i T e l c y C ) n i m ( s n 0 8 4s n 0 5 1s n 0 2 1 C ty a l e d Q R A M D o t K C A M D D t- W O I D / - R O I D ) n i m ( s n 5 1 2s n 0 8s n 0 7 E ts s e c c a a t a d - R O I D ) n i m ( s n 0 5 1s n 0 6 F td l o h a t a d - R O I D ) n[...]
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Seite 36
AT INTERFACE DESCRIPTION 5 – 5 Ultra DMA Timing S R E T E M A R A P G N I M I T ) s d n o c e s o n a n n i s e m i t l l a ( 0 E D O M1 E D O M2 E D O M N I MX A MN I MX A MN I MX A M t C Y C e m i T e l c y C) e g d e E B O R T S o t e g d e E B O R T S m o r f (4 1 15 75 5 2 t C Y C e m i t e l c y c o w Tr o e g d e g n i s i r t x e n o t e [...]
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AT INTERFACE DESCRIPTION 5 – 6 Figure 5 - 5 Sustained Ultra DMA Data In Burst t DVH DSTROBE at d evice DD(15:0) at d evice DSTROBE at ho st DD(15:0) at ho st t DVH t CYC t CYC t DVS t DVS t DH t DS t DH t DS t 2CYC t DH t DVH t 2CYC DMARQ (device) DMACK- (host) STOP (host) HDMARDY- (host) DSTROBE (device) DD(15:0) (device) t SR t RFS t RP Figure [...]
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AT INTERFACE DESCRIPTION 5 – 7 t AZ t IORDYZ CRC DMARQ ( device ) DMACK- (host) STOP (host) HDMARDY- (host) DSTROBE ( device ) DD(15:0) DA0, DA1, DA2, CS0-, CS1- t ACK t LI t MLI t DVS t LI t ACK t ACK t ZAH t DVH t SS t LI Figure 5 - 7 Device Terminating an Ultra DMA Data In Burst t DVH CRC t AZ DMARQ (device) DMACK- (host) STOP ( host ) HDMARDY[...]
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Seite 39
AT INTERFACE DESCRIPTION 5 – 8 t DH t DS t DVH HSTROBE at ho st DD(15:0) at ho st HSTROBE at d evice DD(15:0) at d evice t DVH t CYC t CYC t DVS t DVS t DS t DH t 2CYC t DH t DVH t 2CYC DMARQ (device) DMACK- ( host ) STOP (host) DDMARDY- (device) HSTROBE (host) DD(15:0) (host) DA0, DA1, DA2, CS0-, CS1- t UI t ACK t ENV t ZIORDY t LI t DVS t DVH t[...]
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Seite 40
AT INTERFACE DESCRIPTION 5 – 9 DMARQ (device) DMACK- (host) STOP (host) DDMARDY- (device) HSTROBE (host) DD(15:0) (host) t SR t RFS t RP Figure 5 - 11 Device Pausing an Ultra DMA Data Out Burst DMARQ (device) DMACK- (host) STOP (host) DDMARDY- (device) HSTROBE (host) DD(15:0) (host) DA0, DA1, DA2, CS0-, CS1- t ACK t LI t MLI t DVS t LI t LI t ACK[...]
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AT INTERFACE DESCRIPTION 5 – 10 DMARQ (device) DMACK- (host) STOP ( host ) DDMARDY- ( device ) HSTROBE (host) DD(15:0) (host) DA0, DA1, DA2, CS0- , CS1- t ACK t MLI t DVS t LI t LI t ACK CRC t DVH t ACK t IORDYZ t MLI t RP t RFS Figure 5 - 13 Device Terminating an Ultra DMA Data Out Burst[...]
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Seite 42
HOST SOFTWARE INTERFACE 6 – 1 SECTION 6 Host So f tware Interface The host communicates with the drive through a set of controller registers accessed via the host’s I/O ports. These registers divide into two groups: the Task File, used for passing commands and command parameters and the Control/Diagnostic registers. Task File Registers The Task[...]
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Seite 43
HOST SOFTWARE INTERFACE 6 – 2 Sector Count Register Holds the number of sectors to be sent during a Read or Write command, and the number of sectors per track during a Format command. A value of zero in this register implies a transfer of 256 sectors. A multi- sector operation decrements the Sector Count register. If an error occurs during such a[...]
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Seite 44
HOST SOFTWARE INTERFACE 6 – 3 Command Register Contains code for the command to be performed. Additional command information should be written to the task file before the Command register is loaded. When this register is written, the BUSY bit in the Status register sets, and interrupt request to the host clears; invalid commands abort. (Detailed [...]
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Seite 45
HOST SOFTWARE INTERFACE 6 – 4 D E S U S R E T E M A R A P E D O C D N A M M O C E M A N D N A M M O C 7 b6 b5 b4 b3 b2 b1 b0 bF C SN SC H D S e t a r b i l a c e R 0 00 1 xxxx NNNN D ) s ( r o t c e S d a e R 0 0 1 000Lx N Y YY Y A M D d a e R 1 1 0 0 1 0 0 x N YYY Y ) s ( r o t c e S e t i r W 0 0 1 1 0 0 L x N YYY Y A M D e t i r W 1 1 0 01 01 [...]
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Seite 46
HOST SOFTWARE INTERFACE 6 – 5 Control Diagnostic Registers These I/O port addresses reference three Control/Diagnostic registers: T R O P O / ID A E RE T I R W h 6 F 3s u t a t S e t a n r e t l Al o r t n o C k s i D d e x i F h 7 F 3t u p n I l a t i g i Dd e s u t o N Alternate Status Register Contains the same information as the Status regist[...]
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Seite 47
HOST SOFTWARE INTERFACE 6 – 6 Reset and Interrupt Handling Reset Handling One of three different conditions may cause a reset: power on, hardware reset or software reset. All three cause the interface processor to initialize itself and the Task File registers of the interface. A reset also causes a set of the Busy bit in the Status register. The [...]
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Seite 48
INTERFACE COMMANDS 7 – 1 SECTION 7 Interface Commands The following section describes the commands (and any parameters necessary to execute them), as well as Status and Error register bits affected. Read Commands Read Sector(s) Read Verify Sector(s) Read Sector Buffer Read DMA Multi-word DMA Ultra DMA Read Multiple Set Multiple Write Commands Wri[...]
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Seite 49
INTERFACE COMMANDS 7 – 2 Read Commands Read Sector(s) Reads from 1 to 256 sectors, as specified in the Command Block, beginning at the specified sector. (A sector count of 0 requests 256 sectors.) Immediately after the Command register is written, the drive sets the BSY bit and begins execution of the command. If the drive is not already on the d[...]
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Seite 50
INTERFACE COMMANDS 7 – 3 Read DMA Multi-word DMA Identical to the Read Sector(s) command, except that 1 . The host initializes a slave-DMA channel prior to issuing the command, 2 . Data transfers are qualified by DMARQ and are performed by the slave-DMA channel and 3 . The drive issues only one interrupt per command to indicate that data transfer[...]
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Seite 51
INTERFACE COMMANDS 7 – 4 Set Multiple Mode Enables the controller to perform Read and Write Multiple operations, and establishes the block count for these commands. Before issuing this command, the Sector Count register should be loaded with the number of sectors per block. The drives support block sizes of 2, 4, 8 and 16 sectors. When this comma[...]
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Seite 52
INTERFACE COMMANDS 7 – 5 Write Multiple Performs similarly to the Write Sector(s) command, except that: 1 . The controller sets BSY immediately upon receipt of the command, 2 . Data transfers are multiple sector blocks and 3 . The Long bit and Retry bit is not valid. Command execution differs from Write Sector(s) because: 1 . Several sectors tran[...]
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Seite 53
INTERFACE COMMANDS 7 – 6 Set Feature Commands Set Features Mode Enables or disables features supported by the drive. When the drive receives this command it: 1 . Sets BSY, 2 . Checks the contents of the Features register, 3 . Clears BSY and 4 . Generates an interrupt. If the value of the register is not a feature supported by the drive, the comma[...]
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Seite 54
INTERFACE COMMANDS 7 – 7 Power Mode Commands Standby Immediate – 94h/E0h Spin down and do not change time out value. This command will spin the drive down and cause the drive to enter the STANDBY MODE immediately. If the drive is already spun down, the spin down sequence is not executed. Idle Immediate – 95h/E1h Spin up and do not change time[...]
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Seite 55
INTERFACE COMMANDS 7 – 8 When enabling the Automatic Power Down sequence, the value placed in the Sector Count register is multiplied by five seconds to obtain the Time-out Interval value. If no drive commands are received from the host within the Time-out Interval, the drive automatically enters the STANDBY mode. The minimum value is 5 seconds. [...]
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Seite 56
INTERFACE COMMANDS 7 – 9 Initialization Commands Identify Drive Allows the host to receive parameter information from the drive. When the command is received, the drive: 1 . Sets BSY, 2 . Stores the required parameter information in the sector buffer, 3 . Sets the DRQ bit and 4 . Generates an interrupt. The host may then read the information out [...]
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Seite 57
INTERFACE COMMANDS 7 – 10 D R O WN O I T P I R C S E D T N E T N O C 0 5d e v r e s e R 1 5e d o m r e f s n a r t a t a d O I P = 8 - 5 1 d e s u t o n = 0 - 7 2 5e d o m r e f s n a r t a t a d A M D = 8 - 5 1 d e s u t o n = 0 - 7 3 5d e v r e s e r = 5 1 d i l a v t o n e r a 8 8 s d r o w n i d e t r o p p u s s d l e i f e h t = 0 , d i l a[...]
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Seite 58
INTERFACE COMMANDS 7 – 11 D R O WN O I T P I R C S E D T N E T N O C 3 8 t o n n o i t a c i f i t o n t e s d n a m m o c h F F F F r o h 0 0 0 0 = 4 8 d n a 3 8 , 2 8 s d r o w f I . d e t r o p p u s s t e s d n a m m o C . d e t r o p p u s o r e z o t d e r a e l c e b l l a h s = 5 1 e n o o t t e s e b l l a h s = 4 1 d e v r e s e r = 1 -[...]
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Seite 59
INTERFACE COMMANDS 7 – 12 Initialize Drive Parameters Enables the drive to operate as any logical drive type. The drive will always be in the translate mode because of Zone Density Recording, which varies the number of sectors per track depending on the zone. Through setting the Sector Count Register and Drive Head Register, this command lets the[...]
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Seite 60
INTERFACE COMMANDS 7 – 13 Seek, Format and Diagnostic Commands Seek Initiates a seek to the track, and selects the head specified in the Command block. 1 . Sets BSY in the Status register, 2 . Initiates the Seek, 3 . Resets BSY and 4 . Generates an interrupt. The drive does not wait for the seek to complete before returning the interrupt. If a ne[...]
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Seite 61
INTERFACE COMMANDS 7 – 14 S.M.A.R.T. Command Set Execute S.M.A.R.T. The Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.) command has been implemented to improve the data integrity and data availability of hard disk drives. In some cases, a S.M.A.R.T. capable device will predict an impending failure with sufficient time to allow user[...]
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SERVICE AND SUPPORT 8 – 1 SECTION 8 Service and Support Service Policy Repairs to any DiamondMax™ 2160 drive should be made only at an authorized Maxtor repair facility. Any unauthorized repairs or adjustments to the drive void the warranty. To consistently provide our customers with the best possible products and services, Maxtor developed the[...]
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SERVICE AND SUPPORT 8 – 2 MaxFax ™ Service Use a touch-tone phone to order Technical Reference Sheets, Drive Specifications, Installation Sheets and other documents from our 24-hour automated fax retrieval system. Requested items are sent to your fax machine. U.S. and Canada Language support: English, Spanish Phone 800-2MAXTOR, press 3 (800-262[...]