Polycom 1725-11530-200 Rev A1 Bedienungsanleitung

Copyright © 2006 Polycom, Inc. All rights reserved. Administrator’ s Guide SoundPoint ® /SoundStation ® IP SIP V ersion 2.0 August 2006[...]

Copyright © 2006 Polycom, Inc. All rights reserved. Notices 1. Specifications subject to change without notice. Polycom, Inc. 1565 Barber Lane, Milpitas CA 95035, USA www .polycom. com Part Number: 1725-11530-200 Re v A1[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents Copyright © 2006 Polycom, Inc. iii T able of Contents 1 Overview ......................................................... 1 2 Installation and Operation ................................. 3 2.1 Installation Mode ls ........................ ..........................[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents iv Copyright © 2006 Polycom, Inc. 3.1.17 Local Contact Directory ................................................................................................. ................ 38 3.1.17.1 Local Contact Directory File Format.......................................[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents Copyright © 2006 Polycom, Inc. v 3.4 Presence and Instant Me ssaging Features ...................60 3.4.1 Presence ................................................................................................................. ....................... 60 3.4.2 Inst[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents vi Copyright © 2006 Polycom, Inc. 4.5.2 IEEE 802.1p/Q ............................................................................................................ ................... 82 4.5.3 RTCP Support .............................................................[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents Copyright © 2006 Polycom, Inc. vii 5 Session Initiation Protocol (SIP)........................... 163 5.1 Basic Protocols ..... ............................... ....................163 5.1.1 RFC and Internet Draft Support .............................................[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents viii Copyright © 2006 Polycom, Inc.[...]

Administrator’s Guide’s - SoundPoint ® IP / SoundStation ® IP Overview Copyright © 2006 Polycom, Inc. 1 1 Over view This Administrator Guide is for the SIP 2.0 softwar e r elease and the bootROM 3.2 r elease . SoundPoint ® IP and SoundStation ® IP are feature-rich, en terprise-class voice commu- nications terminals for Ethernet TCP/IP netw[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Overview 2 Copyright © 20 06 Polycom, Inc. The phones connect physically to a standa rd of fice twisted-pa ir (IEEE 802.3) 10/100 megabytes per second Ethernet LAN and se nd and receive all data using the same packet-based technology . Since the phone is a data terminal, digitized a[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation Copyright © 2006 Polycom, Inc. 3 2 Installation and Operation This section describes the basic steps that are needed to make your phone operational. 2.1 Installation Models There are diverse installation models scaling from stand-alone phones to lar ge, ce[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation 4 Copyright © 2006 Polycom, Inc. A boot server allows global and per -phone configuration to be managed centrally through XML-format configuration files th at are downloaded by the phones at boot time. The boot server also facilitates auto mated applicatio[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation Copyright © 2006 Polycom, Inc. 5 T o safeguard your files for reliability and backups, you should encrypt them. For more information, refer to 2.2.3 Management of File Encryption and Decryption on page 23. For the latest information on system re quirements[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation 6 Copyright © 2006 Polycom, Inc. 2.2.1.2 Pr ovisioning File T ransfer The SIP application perfor ms the provisioning functions of downloading configura- tion files, uploading and downloading the conf iguration override file and user direc- tory , and downl[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation Copyright © 2006 Polycom, Inc. 7 ports only the mentioned platforms. If an unsupported protocol is specified, this may result in a defined behavior , see the table below for detail s of which protocol the phone will use. The “Specified Protocol” listed[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation 8 Copyright © 2006 Polycom, Inc. 2.2.1.3 Local User Inter face Setup Menus Access to Network Configuration Menu Phase 1: bootROM The network configuration me nu is accessible during the auto-boot countdown of th e bootROM phase of operation. Press the SETU[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation Copyright © 2006 Polycom, Inc. 9 The DHCP and Server sub-menus may be accessed from the main setup menu. 2.2.1.3.2 DHCP Menu The DHCP menu is accessible only when the DHCP client is enabled. DHCP configu- ration parameters are descri bed in the following t[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation 10 Copyright © 2006 Polycom, Inc. Boot Server Option 66 Custom Static Custom+Opt.66 Option 66: The phone will look fo r option number 66 (string type) in the response received from the DHC P server . The DHCP server should send address informa- tion in opt[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation Copyright © 2006 Polycom, Inc. 11 2.2.1.3.3 Server Menu Name Possible V alues Description Server T ype FTP or T rivial FTP or HTTP or HTTPS The protocol that the phone will use to obtai n con- figuration and phone applicati on fi les fro m the boot server [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation 12 Copyright © 2006 Polycom, Inc. 2.2.1.3.4 Ethernet Menu 2.2.1.4 Reset to Factor y Defaults The basic network configuration referred to in the precedi ng sections can be reset to factory defaults. T o perform this function, do one of the following during [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation Copyright © 2006 Polycom, Inc. 13 2.2.2 Application Configuration While it is possibl e to make calls with the phone us ing its default configuration, most installations will require so me basic configuration cha nges to optimize your system. The following[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation 14 Copyright © 2006 Polycom, Inc. on a label on the back of the phone. If this file cannot be downloaded, the phone will search for the default master c onfiguration file described below . Default Master Configuration File For systems in which the configur[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation Copyright © 2006 Polycom, Inc. 15 2.2.2.1.1.2 Application Configuration Files Typically, the files are arranged in the fo llowing manner although parameters may be moved around within the files and the file names themselves can be changed as needed. Site-s[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation 16 Copyright © 2006 Polycom, Inc. These application conf iguration files dictate the behavior of the phone once it is run- ning the executable specified in the master configuration file. 2.2.2.1.1.3 Sett ing Flash Parameters fr om Configuration Files Any f[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation Copyright © 2006 Polycom, Inc. 17 Import ant This feature is very powerful and should be used with caution. For example, an incorrect setting could set the IP Address of multiple phones to the sam e va lue. Note that some parameters may be ignored, for exa[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation 18 Copyright © 2006 Polycom, Inc. device.dhcp.enabled 0 or 1 For descripti on, refer to 2.2.1.1 DHCP or Manual TCP/IP Setup on page 5. device.dhcp.offerT imeout 1 to 600 Number of seconds the phone w aits for secondary DHCP Offer mes sages before selecting[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation Copyright © 2006 Polycom, Inc. 19 2.2.2.1.2 Boot Ser ver Deployment for the Phones The following table describes the steps required for successful deployment of one or more boot servers for SoundPoint ® IP and SoundStation ® IP phones (except for Sound- [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation 20 Copyright © 2006 Polycom, Inc. Step: Instruction s: 1. Set up boot serv er(s). Note: T ypically all phones ar e configur ed with the same server account, but the server account pr ovides a means of conveniently partitioning the configu ra tio n. Give ea[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation Copyright © 2006 Polycom, Inc. 21 4. Create a new configuration file (in the style of sip.cfg). For more information on why to create another config- uration file, refer to the “Configuratio n File Manage- ment on SoundPoint ® IP Phones” wh itep a per[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation 22 Copyright © 2006 Polycom, Inc. 2.2.2.2 Local Phone Configuration As the only method of modifying phone configuration or as a distributed method of augmenting a centralized provisioning model, a local phone-based configuration web server is available, un[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation Copyright © 2006 Polycom, Inc. 23 Changes made through the web server or local user interface are stored internally as overrides. These overrides take precedence over settings containe d in the configura- tion obtained from the boot server . If the boot se[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation 24 Copyright © 2006 Polycom, Inc. the encryption is Advanced Encryption S ta ndard (AES) 128 in Cipher Block Chaining (CBC) mode. An example key would look like this: Crypt=1;Key- Desc=companyName Key1;Key=06a9214036b8a15b512e03d534120006; It is recommende[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation Copyright © 2006 Polycom, Inc. 25 3. At this point the phone expects all encrypted co nfiguratio n files on the boot server to use the new key and it will con tinue to reboot until this is the case. The files on the server must be upda ted to the new key o[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Installation and Operation 26 Copyright © 2006 Polycom, Inc.[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 2 7 3 Features This section describes the many features and corresponding administration points of SoundPoint ® IP and SoundStation ® IP . References are made frequently to 4.6 Config- uration Files on page 71. 3.1 Basic Features 3.1.1 Call L[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 28 Copyright © 2006 Polyco m, Inc. 3.1.3 Call W aiting When an incoming call arrives while the us er is active on anothe r call, the incoming call is presented to the user visually on the LCD display . A configurable sound ef fect such as the familiar call-waiting beep will [...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 2 9 3.1.7 Configur able Feature Keys All key functions can be changed from the f actory defaults, although this is typically not necessary . The scrolling timeout fo r specific keys can be configured. The following diagrams and table s how the [...]

Hold Del Sel 13 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Hold Menu Do Not Disturb Redial 1 2 31 29 32 23 7 5 8 9 12 11 10 13 14 15 16 17 18 19 20 21 26 35 28 27 25 Key ID Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 30 Copyright © 2006 Polyco [...]

Hold Del Sel Conference 13 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del Sel Directories Services Call Lists Conference Transfer Redial Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 1 2 3 4 5 6 7 8 10 9 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 36 37 29 30 31 32 33 34 35 38[...]

1 2 3 7 8 9 13 14 15 19 20 21 16 4 10 5 22 25 26 6 18 12 27 28 29 Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 32 Copyright © 2006 Polyco m, Inc. SoundPoint ® IP 4000 Key Layout Key ID IP 300 & 301 Function IP 430 Function IP 500 & 501 Function IP 600 & 601 Function IP 4000 Function 1 Line1 Line1 ArrowUp A[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 3 3 3.1.8 Connected Par ty Identification The identity of the remote party to whic h the user has connected is displayed and logged, if the name and ID is provided by the call server . Th e connected party identity is derived from the network s[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 34 Copyright © 2006 Polyco m, Inc. 3.1.9 Context Sensitive V olume Control The volume of user interface sound effects, s uch as the ringer , and the receive volume of call audio is adjustable. While transmit levels are fixed according to the TIA/EIA- 810-A standard, receive [...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 3 5 3.1.11 Message W aiting Indication The phone will flash a message-waiting indi cator (MWI) LED when instant messages are waiting, and it can be configured to do so when voice messages are waiting. 3.1.12 Distinctive Incoming Call T reatment[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 36 Copyright © 2006 Polyco m, Inc. 3.1.14 Distinctive Call W aiting The SIP Alert-Info field can be used to ma p calls to distinct call waiting types, cur- rently limited to two styles. 3.1.15 Do-Not-Disturb A do-not-disturb feature is available to temporarily st op all inco[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 3 7 3.1.16 Handset, Heads et, and Speakerphone SoundPoint ® IP phones come standard with a ha ndset and a dedicated connector is provided for a headset (not supplied). The SoundPoint ® IP 430, 500, 501, 600 and 601 phones are full-duplex spea[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 38 Copyright © 2006 Polyco m, Inc. 3.1.17 Local Contact Director y The phone maintains a local c ontact directory . The direct ory can be downloaded from the boot server and edited locally . Contact information from previous calls may be easily added to the directory for con[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 3 9 3.1.17.1 Local Contact Director y File Format Local Contact Directory File example: <? xm l ve r sio n= "1 .0 " e nc o ding =" UT F- 8 " s tanda lon e = "y e s" ? > < directory > < ite m_lis t &g[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 40 Copyright © 2006 Polyco m, Inc. 3.1.18 Local Digit Map The phone has a local digit map feature to automate the setup phase of number -only calls. When properly configured, this f eature eliminates the need for using the Send soft key when making outgoing calls. Instead, a[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 4 1 configuration syntax is the same as th at specified in 2.1.5 of RFC 3435. The phone behavior when the user dials di gits that do not match the digi t map is configurable. It is also possible to strip a trai ling # from the digits sent. 3.1.[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 42 Copyright © 2006 Polyco m, Inc. 3.1.21 Multiple Call Appearances The phone supports multiple c oncurrent calls. The hold feature can be used to pause activity on one call a nd switch to another ca ll. The number of conc urrent calls per line key is configurable. Each regi[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 4 3 3.1.22 Shared Call Appearances Calls and lines on multiple phones can be logically related to each other . A call that is active on one phone will be presented visually to phones that share that call appear- ance. Mutual exclusion features [...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 44 Copyright © 2006 Polyco m, Inc. Central (boot serv er) Configuration file: sip.cfg Specify whether diversion should be disabl ed on shared lines. • For more info rmation, refer to 4.6.1 .12.1 Shared Calls <shared/> on page 126. Specify line-seize subscription peri[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 4 5 3.1.23 Bridged Line Appearances Calls and lines on multiple phones can be logically related to each other . A call that is active on one phone will be pr esented visually to phones that share that line. Mutual exclusion features emulate tra[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 46 Copyright © 2006 Polyco m, Inc. tion. For more information, refer to 5.2.5 Bridged Line Appearance Signaling on page 172. Import ant Emergency routing is not supported on shared lines (refer to 4.6.1.2.2 .2 Emergency <emer gency/> on page 95). Note In the configurat[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 4 7 3.1.24 Busy Lamp Field This featur e is available on SoundPoint® IP 600 and 601 phones (with an attached Expansion Module) only . The Busy Lamp Field (BLF) feature enha nces support for a phone-based attendant console. It allows monitoring[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 48 Copyright © 2006 Polyco m, Inc. animations used for graphic icons on th e display can be changed and repositioned. LED flashing sequences and colors can be changed. 3.1.26 Soft Key-Driven User Inter face The user interface makes extensive use of intuitive, context-sensiti[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 4 9 shown on the idle display if the SIP server supports this feature. Refer to 3.4.1 Pres- ence on page 60. 3.1.28 Time and Date Display The phone maintains a loca l cl ock and calendar . T ime and date can be displayed in certain operating mo[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 50 Copyright © 2006 Polyco m, Inc. until a successful SNTP response is received to indicate that they are not accurate. The time and date display can use one of severa l diff erent formats and can be turned off. Central (boot serv er) Configuration file: sip.cfg T urn time a[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 5 1 3.1.29 Idle Display Animation All phones except the SoundPoint ® IP 300 and SoundPoint ® IP 301 can display a cus- tomized animation on the idle display in a ddition to the time and date. For example, a company logo could be displayed. 3.[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 52 Copyright © 2006 Polyco m, Inc. 3.2.2 Call Hold Call hold is a fundamental feature of the phone. The purpose of hold is to pause activ- ity on one call so that the user may use the phone for another task, such as to make or receive another call. Network signaling is em pl[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 5 3 • Consultation transfers that are dispatched during the proceeding state: User A dials C’ s number and hear s ring-back and decide s to complete the transfer before C answers. This option can be disabled. • T rue consultation transfer[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 54 Copyright © 2006 Polyco m, Inc. 3.2.5 Call Divers ion (Call Forward) The phone provides a flexible cal l diversion feature to divert (forward) calls to another destination. Call diversion can be applied au tomatically to all call s, calls from a spe- cific caller (extensi[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 5 5 3.2.7 Gr oup Call Pick-up Calls to another phone within a pre-defined group can be pi cked up without dialing the extension of the other phone. This feature depends on support from a SIP server . 3.2.8 Call Park / Retrieve An active call ca[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 56 Copyright © 2006 Polyco m, Inc. 3.2.9 Last Call Return The phone allows server-based last call retu rn. This feature depe nds on support from a SIP server . 3.3 Audio Processing Features Proprietary state-of-the-art digital signal processing (DSP) technology is used to pr[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 5 7 urable for diff erent network environments. Wh en packets are lost, a concealment algo- rithm minimizes the res ulting negative audio consequences. 3.3.3 V o ice Activity Detection The purpose of voice activity de tection (V AD) is to conse[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 58 Copyright © 2006 Polyco m, Inc. 3.3.4 DTMF T one Generation The phone generates dual tone mu lti-frequency (DTMF) tones in response to user dial- ing on the dial pad. These tone s are transmitted in the r eal-time trans port protocol (R TP) streams of connected calls. The[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 5 9 3.3.7 Audio Codecs The following table summarizes the phone’ s audio codec support: Algorithm MIME T ype Ref. Bit Rate Sample Rate Frame Size Effective audio band- width G .711 μ -law PMCU RFC 1890 64 Kbps 8 Ksps 10ms - 80ms 3.5KHz G .71[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 60 Copyright © 2006 Polyco m, Inc. 3.3.8 Backgr ound Noise Suppression (BNS) This feature, designed prim arily for hands-free operation, reduces background noise to enhance communication in noisy environments. 3.3.9 Comfort Noise Fill Comfort noise fill is designed to help p[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 6 1 not-disturb. The user can also manually speci fy a state to convey , overriding, and per- haps masking, the automatic behavior . 3.4.2 Instant Messaging The phone supports sending and re ceiving instant text messages. The user is alerted to[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 62 Copyright © 2006 Polyco m, Inc. only on the SoundPoint ® IP 600’ s and 601’ s and SoundStation ® IP 4000’ s higher reso- lution displays. Basic character support includes the following Unicode character ranges: Extended character support available on SoundPoint ®[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 6 3 Central (boot serv er) Configuration file: sip.cfg Specify the boot-up langu age and the selection of language choices to be made available to the user . For more information, refer to: • 4.6.1.3.1 Multilingual <multilingual/> on pa[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 64 Copyright © 2006 Polyco m, Inc. ing the life cycle of a call. These call progr ess tones are easily configurable for com- patibility with worldwide telephony standards or local preferences. 3.6 Advanced Ser ver Features 3.6.1 V o ice Mail Integration The phone is compatib[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 6 5 600 and 601). A message-waiting si gnal from a voice mail se rver will trigger the mes- sage-waiting indicator to flash. Central (boot serv er) Configuration file: sip.cfg For one-touch voice mail acce ss, enable the “one-touch voice mail[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 66 Copyright © 2006 Polyco m, Inc. 3.6.2 Multiple Registrations SoundPoint ® IP phones support multiple regist rations per phone and the SoundS ta- tion ® IP 4000 supports a single registration. The SoundPoint ® IP 300 and 301 support a maximum of two registrations, the S[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 6 7 Local W eb Server (if enabled) Specify the local SIP signaling po rt and an array of SIP serv- ers to register to. Navigate to: htt p://<phoneIP Address>/appConf.htm#se For up to six registrations (depen ding on the phone mod el, in t[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 68 Copyright © 2006 Polyco m, Inc. 3.6.3 ACD login / logout The phone allows ACD (Automatic Call Distribution) login and logout. This feature depends on support from a SIP server . 3.6.4 ACD agent available / unavailable The phone supports ACD (Automatic Call Di stribution) [...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 6 9 the case of static server lists, when a serv er registration fails, registration will be attempted on another server . If the phone is not registered to the first server in the list when registration fails, it will start by trying to regist[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 70 Copyright © 2006 Polyco m, Inc. Note Any contacts added t hrough the SoundPoint ® IP pho ne’ s buddy list will appear in as a contact in Microsoft ® Office Communicator and W indows ® Messenger . Import ant Do not use this feature with Busy Lamp Field feature (refer [...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 7 1 3.6.6.1 Configuration File Changes SoundPoint ® IP phones can be deployed in two basic methods. In the first method, Microsoft ® Of fice Live Communications Server 2005 serves as the call server and the phones have a single registra tion.[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 72 Copyright © 2006 Polyco m, Inc. 1 1. Set the roaming_privacy .reg ele ment to 1. Refer to 4.6.2.9 Roaming Priva cy <roaming_privacy/> on pag e 162 . 12. Save the modified Per-Phon e Confi guratio n file. Dual Registration with Microsoft ® Office Live Communications[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 7 3 3.7 Accessor y Internet Features 3.7.1 Micr oBr owser The SoundPoint ® IP 600 and 601 phones support an XHTML microbrowser . This can be launched by pressi ng the Services key . 3.8 Security Features 3.8.1 Local User and Admi nistrator Pri[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 74 Copyright © 2006 Polyco m, Inc. 3.8.2 Custom Cer tificates When trying to establish a c onnection to a boot server fo r application provisioning, the phone trusts certificates issu ed by widely recognized certifi cate authorities. Refer to 6.1 T rusted Certificate Authori[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2006 Polycom, Inc. 7 5 3.8.4 Configuration File Encr yption Confidential information stored in configurat ion files must be prot ected from attack or unintentional discovery . This information could include registration passwords and contact information. A separa[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Features 76 Copyright © 2006 Polyco m, Inc. Note The SoundPoint IP ® 3 00 and 500 phones will always fail at decrypting files. These p hones will recog- nize that a file is encrypted, but cannot decrypt it and will displ ay an error . Encrypt ed configuration files can only be decry[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2006 Polycom, Inc. 77 4 Optimization 4.1 Ethernet Switch The SoundPoint ® IP phones contain two Ethernet po rts, labeled LAN and PC, and an embedded Ethernet switch that runs at full line-rate. The Ethernet switch allows a per- sonal computer and other Ether[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Optimization 78 Copyright © 2006 Polycom, Inc. The phone can filter incoming R TP packets arri ving on a particular por t by IP address. Packets arriving from a non-negotiate d IP address can be discarded. The phone can also enforce symmetric port operation for R TP packets: p ackets[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2006 Polycom, Inc. 79 4.3 Updating and Rebooting The bootROM, application executable, and configuration files can be updated auto- matically through the centrali zed provisioning (boot server ) model. There files are read-only by default. T o automatically up[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Optimization 80 Copyright © 2006 Polycom, Inc. For more information, refer to 2.2.2 Application Configuration on page 13. For the latest Release Notes for system requirements (bootROM version for each SoundPoint ® IP and SoundStation ® IP), go to www .polycom.com/support. Manual Re[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2006 Polycom, Inc. 81 The application log file is uploaded periodically or when the local copy reaches a pre- determined size. As an additional diagnostic tool, both log files can be uploaded on demand to the boot server by pressing and holding the following [...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Optimization 82 Copyright © 2006 Polycom, Inc. set to a value from 0 through 7. The type of service can be configur ed specifically for R TP packets and call control packet s, such as SIP signaling packets. 4.5.2 IEEE 802.1p/Q The phone will tag all Ethernet packets it tr ansmits wit[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2006 Polycom, Inc. 83 4.5.3 RTCP Suppor t The phone supports R TCP per RFC 1889. For each R TP stream, which, by conven- tion, uses even ports only , the next higher odd port is used to send and receive R TCP reports.[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 84 Copyright © 2006 Polycom, Inc. 4.6 Configuration Files This section is a reference fo r all parameters that are conf igurable when using the cen- tralized provisioning instal lation model. It is divi ded into two sections: • Application Configuration - sip.cfg • Per-p[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 85 4.6.1.1 Pr otocol <volpPro t/> 4.6.1.1.1 Local <local/> 4.6.1.1.2 Serv er <server/> Attribute Permitted Va l u e s Default Interp retation volpProt.local.port 0 to 65535 5060 Local port for sending and receiving SIP si[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 86 Copyright © 2006 Polycom, Inc. voIpProt.server .x.address dotted-decimal IP address or host name Null IP address or host name and port of a SIP se rver that accepts registrations. Multiple servers can be listed starting with x=1, 2, ... for fault tolerance. If port is 0 o[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 87 voIpProt.server .x.transport D NSnaptr or TCPpreferred or UDPonl y or TLS DNSna ptr If set to Null or DNSnaptr: If voIpProt.server .x.address is a hostname and voIp- Prot.server .x.port is 0 or Null, do NAP TR then SR V look-ups to try [...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 88 Copyright © 2006 Polycom, Inc. 4.6.1.1.3 SDP <SDP/> 4.6.1.1.4 SIP <SIP/> voIpProt.server .x.retryMaxC oun t Null or non-negative integer 3 If set to 0 o r Null, 3 is used. retryMaxCount retries will be attempted before mo vin g on to the next available server [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 89 voIpProt.SIP .ms-forking 0, 1 0 If set to 0 , support for MS-forking is disabled. If set to 1, support for MS- forking is enabled and the phone will reject all Instant Message INVITEs. This parameter is relevant for Microsoft ® Office [...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 90 Copyright © 2006 Polycom, Inc. 4.6.1.1.4.1 Ou tbound Proxy < outboundPr oxy/> voIpProt.SIP .allowT ransferOn- Proceeding 0, 1 1 If set to 1, a transfer can be completed during the proceeding state of a consul- tation call. This is the default. If set to 0, a transfe[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 91 4.6.1.1.4.2 Alert Information <alertInfo/> voIpProt.SIP .outboundProxy .transport DNSnaptr or TCPpreferred or UDPonly or TLS DNSnap tr If set to Null or DNSnaptr: If voIpProt.SIP .outbound- Proxy .address is a hostname and voIpPro[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 92 Copyright © 2006 Polycom, Inc. 4.6.1.1.4.3 Re quest V alidation <requestV alidation/> Attribute Permitted V alues Default Interpretation voIpProt.SIP .requestV alida- tion.x.request One of: “INVITE”, “ACK”, “BYE”, “REGISTER”, “CANCEL”, “OP TION[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 93 4.6.1.1.4.4 Special Events <specialE vent/> 4.6.1.1.4.5 Conference Setup <conference/> Attribute Permitted Va l u e s Default Interp retation voIpProt.SIP .specialEv- ent.lineSeize.nonStandard 0, 1 1 If set to 1, process a 2[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 94 Copyright © 2006 Polycom, Inc. 4.6.1.2 Dial Plan <dialplan/> 4.6.1.2.1 Digit Map <digitmap/> 4.6.1.2.2 Routing <routing/> This configuration sec tion allows the user to cr eate a specific routing path for outgoing SIP calls independent of other ‘defaul[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 95 4.6.1.2.2.1 Server <server/> 4.6.1.2.2.2 Emergency <emergency/> In the following attributes, x is the index of the emer gency entry description and y is the index of the server associated with emergency entry x . For each em[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 96 Copyright © 2006 Polycom, Inc. 4.6.1.3.1 Multilingu al <multilingual/> The multilingual feature is based on string dictionary files downloaded from the boot server . These files are encoded in standalo ne XML format. Several western European and Asian languages are [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 97 4.6.1.3.1.1 Adding New Languages T o add new languages to those included with the distribution: 1. Create a new dictionary file based on an existing one. 2. Change the strings making sure to enco de the XML file in UTF-8 but also ensuri[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 98 Copyright © 2006 Polycom, Inc. 4.6.1.4 User Preferences <user_preferences/> lcl.datetime.date.format s tring which includes ‘D’, ‘d’ and ‘M’ and two optional com- mas Controls format of date string. D = day of week d = day M = month Up to two commas may [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 99 4.6.1.5 T ones <tones/> This section describes confi guration items for the tone resources available in the phone. 4.6.1.5.1 Dual T one Multi-Frequency <DTMF/> up.localClockEnabled 0, 1 1 If set to 1, disp lay the dat e and [...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 100 Copyright © 2006 Polycom, Inc. 4.6.1.5.2 Chord Sets <chord_sets/> Chord sets are the building blocks of sound effects that use synt hesized rather than sampled audio (most cal l progress and ringer sound ef fect s). A chord-set is a multi-fre- quency note with an o[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 101 In the following table, x is the chord-set number and cat is one of callProg, ringer , or misc. 4.6.1.6 Sampled Audio for Sound Effects <sampled_audio/> The following sampled audio W A VE file (.wav) formats are supported: • mo[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 102 Copyright © 2006 Polycom, Inc. In the following table, x is the sampled audio file number . The following table defines the default us age of the sampled audio files with the phone: Attribute Permitted V alues Interpretation saf.x Null OR valid path name OR an RFC 1738-c[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 103 4.6.1.7 Sound Effects <sound_effects/> The phone uses both synthesized (based on th e chord-sets described earlier) and sam- pled audio sound effects. Sound ef fects are defined by patterns: rudimentary sequences of chord-sets, s[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 104 Copyright © 2006 Polycom, Inc. In the following table, x is the pattern number , y is the instruction number . Both x and y need to be sequential. There are th ree categories of sound ef fect patterns: callPr og (call progress patterns), ringer and misc (miscellaneous). [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 105 4.6.1.7.1.1 Call Pr ogress Patterns The following table maps call progress patterns to their usage within the phone. 4.6.1.7.1.2 Ringer Patterns The following table maps ringer pattern numbers to their default descriptions. Call progre[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 106 Copyright © 2006 Polycom, Inc. 4.6.1.7.1.3 Miscellaneous Patterns The following table maps miscellaneous pa tterns to their usage within the phone. 8 Highest T rill 9 Highest Double T rill 10 Beeble 1 1 T riplet 12 Ringback-style 13 Sampled audio file 2 b 14 Sampled audi[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 107 4.6.1.7.2 Ring type <ringT ype/> Ring type is used to define a simple class of ring to be applied based on some creden- tials that are usually carried within th e network protocol. Th e ring class includes attributes such as call[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 108 Copyright © 2006 Polycom, Inc. 4.6.1.8 V o ice Settings <voice/> 4.6.1.8.1 V oice Coding Algorithms <co decs/> The following voice codecs are supported: 4.6.1.8.1.1 Codec Prefe rences <preferences/> se.rt.x.timeout positive integer - onl y relevant if t[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 109 4.6.1.8.1.2 Codec Pr ofiles <pr ofiles/> The following profile attribut es can be adjusted for each of the three supported codecs. In the table, x =G71 1Mu, G71 1A, or G729AB. voice.codecPref.IP_300.G711Mu Null, 1-3 1 Specifies t[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 110 Copyright © 2006 Polycom, Inc. 4.6.1.8.2 V olume Persistence <volume/> The user ’ s selection of the receive volum e during a call can be remembered between calls. This can be configured per termin ation (handset, headset and hands-free/chas- sis). In some countr[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 111 4.6.1.8.3 Gains <gains/> The default gain settings have been carefully adjusted to comply with the TIA-810-A digital telephony standard. Note Polycom recommends that you do no t change these values. Attribute Default voice.gain.r[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 112 Copyright © 2006 Polycom, Inc. voice.gain.tx.analog.handset 1 2 voice.gain.tx.analog.headset 3 voice.gain.tx.analog.chassis 3 voice.gain.tx.analog.chassis.IP_300 0 voice.gain.tx.analog.chassis.IP_430 4 2 voice.gain.tx.analog.chassis.IP_400 0 3 voice.gain.tx.analog.chassi[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 113 4.6.1.8.4 Acoustic Ec ho Cancellation <AEC/> These settings control the performance of the speakerphone acoustic echo canceller . Note Polycom recommends that you do no t change these values. Attribute Default voice.aec.hs.enable[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 114 Copyright © 2006 Polycom, Inc. 4.6.1.8.5 Acoustic Echo Suppression <AES/> These settings control the performance of the speakerphone acoustic echo suppressor . Note Polycom recommends that you do no t change these values. Attribute Default voice.aes.hs.enable 0 voi[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 115 4.6.1.8.6 Background Noise Suppression <NS/> These settings control the performance of the transmit background noise suppression feature. 4.6.1.8.7 Automatic Gain Control <AGC/> These settings control the pe rformance of th[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 116 Copyright © 2006 Polycom, Inc. 4.6.1.8.8 Receive Equalization <RXEQ/> These settings control the performance of the receive equalizaton feature. Note Polycom recommends that you do no t change these values. Attribute Default voice.rxEq.hs.IP_430.preFilter .enable 1[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 117 4.6.1.8.9 T ransmit Equalization <TXEQ/> These settings control the performance of the hands-free transmit equalization feature. voice.rxEq.hf.IP_4000.postFilt er .enable 0 Note Polycom recommends that you do no t change these va[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 118 Copyright © 2006 Polycom, Inc. 4.6.1.8.10 V oice Activity Detection <V AD/> These settings control the performance of the voice activity detection (silence suppres- sion) feature. 4.6.1.9 Quality of Service <QOS/> These settings control the Qual ity of Servic[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 119 4.6.1.9.1.2 Call Contr ol <CallContr ol/> These parameters apply to call control packets, such as the network protocol signaling. 4.6.1.9.1.3 Ot her <Other/> These default parameter values are used fo r all packets which ar[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 120 Copyright © 2006 Polycom, Inc. 4.6.1.9.2.2 Call Contr ol <CallContr ol/> These parameters apply to call control packets, such as the network protocol signaling. qos.ip.rtp.max_throughput 0, 1 1 If set to 1, set max-throu ghp ut bit in the IP TOS field of the IP hea[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 121 4.6.1.10 Basic TCP/IP <TCP_IP/> 4.6.1.10.1 Network Monitoring <netMon/> 4.6.1.10.2 Time Sy nchronization <SNTP/> The following table describes the parameters used to se t up time synchronization and daylight savings t[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 122 Copyright © 2006 Polycom, Inc. tcpIpApp.sntp.address.overrideDHCP 0, 1 0 These parameters deter- mine whether configu- ration file parameters override DHCP parame- ters for the SNTP server address and Greenwich Mean T ime (GMT) off- set. If s et to 0, DHCP values will ov[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 123 tcpIpApp.sntp.daylightSavings.start.date 1-31 1 Day of the mon th to start DST . tcpIpApp.sntp.daylightSavings.star t.tim e 0 -23 2 T ime of day to start DST , in 24 hour clock. 2=2 am, 14=2 pm tcpIpApp.sntp.daylightSavings.start.dayO [...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 124 Copyright © 2006 Polycom, Inc. 4.6.1.10.3 port <por t/> 4.6.1.10.3.1 RTP <RTP/ > Attribute Permitted Va l u e s Default Interpretation tcpIpApp.port.rtp.filterByIp 0, 1 1 If set to 1, reject R TP pack- ets arriving from (sent from) a non-negotiated (through S[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 125 4.6.1.11 W eb Ser ver <HTTPD/> The phone contains a local web server for user and administ rator features. This can be disabled for applications wher e it is not needed or where it poses a security thre at. The web server support[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 126 Copyright © 2006 Polycom, Inc. 4.6.1.12.1 Shared Calls <shared/> call.lastCallReturnString string of maximum length 32 *69 The string sent to the server when the user selects the “last call return” action. call.callsPerLineKey 1 to 24 OR 1 to 8 24 OR 8 For the [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 127 4.6.1.12.2 Hold, Local Remi nder <hold/><localReminder/> call.shared.oneT ouchResume 0, 1 0 Note: This parameter affects the SoundStation ® IP 4000 phone only . For other phones a quick press and release of the line key wi[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 128 Copyright © 2006 Polycom, Inc. 4.6.1.13 Directory <director y/> The directory is stored in either flas h memory or RAM on the phone. The directory size is limited based on the amount of flash memory in the phone 8 . When the volatile storage option is enable d, ens[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 129 4.6.1.14 Presence <presence/> The parameter pres.reg is the line number used to send SUBSCRIBE. If this parameter is missing, the phone will use the primary line to send SUBSCRIBE. 4.6.1.15 Fonts <font/> This section does n[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 130 Copyright © 2006 Polycom, Inc. If it is necessary to overwrite an exis ting font, use these < fontName>_<fontHeightIn- Pixels>: If the <fontName>_<fontHeightInPixels> does not match any of the names above, then the downloaded font will be applied [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 131 4.6.1.15.1 IP_400 font <IP_400/> 4.6.1.15.2 IP_500 font <IP_500/> 4.6.1.15.3 IP_600 font <IP_600/> Attribute Permitted V alues Default Interpretation font.IP_400.x.name fontName_ height_Uxx00 _UyyFF .fon OR fontName_h[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 132 Copyright © 2006 Polycom, Inc. 4.6.1.16 Keys <keys/> These settings control the scrolling behavior of keys and can be used to change key functions. SoundPoint ® IP 300, 301, 430, 500, 501 and 600 key fu nctions can be changed from the factory defaults, although th[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 133 4.6.1.17 Bitmaps <bitmaps/> Bitmaps used by the phone are defined in this section. 4.6.1.17.1 Platform <IP_300/>, <IP_400/>, <IP_500/>, <IP_600/> and <IP_4000/> In the following table, x =IP_300, IP_[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 134 Copyright © 2006 Polycom, Inc. SoundPoint ® IP 500 and 501 phones and IP_600 pa rameters af fect SoundPoint ® IP 600 and 601 phones. 4.6.1.18 Indicators <indicators/> Indicators (graphic icons, animations, and LED patterns) us ed by the phone are defined in this [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 135 4.6.1.18.2 Patterns <Patterns/> This section defines patterns for the LED indicators. In the following table, x is the pattern number , y is the step in the pattern. 4.6.1.18.3 Classes <Classes/> This section defines the av[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 136 Copyright © 2006 Polycom, Inc. 4.6.1.18.4.1 LEDs <led/> In the following table, x is the LED number . 4.6.1.18.4.2 Graphic Icons <gi/> <IP_30 0/>, <IP_400/>, <IP_500/>, < IP_600/> and <IP_4000/> In the following table, x =IP_300,[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 137 4.6.1.19 Event Logging <logging/> Import ant Logging parameter changes can impai r system operatio n. Do no t change any logging paramet ers with - out prior consultation with Po lycom Customer Support. The event logging system s[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 138 Copyright © 2006 Polycom, Inc. Three formats are available for the event timestamp: 4.6.1.19.1 Basic Logging <l evel/><change/> and <render/> Ty p e Example 0 - seconds.milliseconds 011511.006 -- 1 hour , 15 minutes, 1 1.006 seconds since booting. 1 - a[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 139 log.render .stdout 0, 1 1 Set to 1. Note: Polycom recommends that you do not change this value. log.render .file 0, 1 1 Set to 1. Note: Polycom recommends that you do not change this value. log.render .file.size positive integer , 1 to[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 140 Copyright © 2006 Polycom, Inc. 4.6.1.19.2 Scheduled Logg ing Parameters <scheduled/> The phone can be configured to schedule certain advanced logging tasks on a periodic basis. These attributes should be set in consultation with Polycom. Each scheduled log task is [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 141 4.6.1.20.1 Encryption <encr yption/> 4.6.1.20.2 Password Lengths <pwd/><length/> Attribute Permitted Va l u e s Default Interp retation sec.encryp- tion.upload.dir 0, 1 0 If set to 0, the phone-specific cont act direc[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 142 Copyright © 2006 Polycom, Inc. 4.6.1.21 Pr ovisioning <pro visioning/> These settings control aspects of th e phone’ s boot server provisioning system. 4.6.1.22 RAM Disk <RAMdisk/> These settings control the phone ’ s internal RAM disk feat ure. Changing [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 143 4.6.1.23 Request <request/> 4.6.1.23.1 Delay <delay/> These settings control the phone’ s behavior when a request for restart, reboot, or reconfiguration is received. ramdisk.by tesPerBlock 0, 32, 33, ..., 1024 0 These th[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 144 Copyright © 2006 Polycom, Inc. 4.6.1.24 Feature <feature/> These settings control the activation or deact ivation of a feature at run time. In the table below , x is the feature number . Attribute Permitted Values Interpretation feature.x.name “presence”, “me[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 145 4.6.1.25 Resource <resource/> These settings control the maximum size or an external resource retrieved at run time. 4.6.1.25.1 finder <finder/> 4.6.1.25.2 quotas <quotas/> Attribute Permitted Va l u e s Default Inter[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 146 Copyright © 2006 Polycom, Inc. 4.6.1.26 Micr oBr owser <micr obr owser/> These settings control the home page, prox y and size limits to be used by the Micro- Browser when it is select ed to provide services. 4.6.1.26.1 Idle Di splay <idleDisplay/> The MicroB[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 147 4.6.1.26.2 Main Browser <main/> This setting controls the home page used by the MicroBrowser when that function is selected. 4.6.1.26.3 Browser Limits <limits/> These settings limit the size of object whic h the MicroBrowse[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 148 Copyright © 2006 Polycom, Inc. mb.limits.cache positive in teger 200 Limits the total size of objects down- loaded for each page (both XHTML and images). Once this limit is reached, no more images are do wnloaded unti l the next page is requested. Units = kBytes. This va[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 149 4.6.2 Per-phone Conf iguration - phone1.cfg This section covers the parameters in the per -phone example configuration file phone1.cfg. This file would normally be used as a template for the per -phone configu- ration files. For more i[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 150 Copyright © 2006 Polycom, Inc. reg.x. lcs 0, 1 0 If set to 1, the Microso ft ® Office Live Communications Server 2005 is sup- ported for registration x. reg.x.t ype private OR shared private If set to private, use standard call sig- naling. If set to shared, augment cal[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 151 reg.x.server .y .address dotted-decimal IP address or host name Null Optiona l IP address or host name, port, transport, registration period, fail-over parameters and lineseize subs cription period of a SIP server that accepts reg- ist[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 152 Copyright © 2006 Polycom, Inc. reg.x.cal lsPerLin eKey 1 to 24 OR 1 to 8 24 OR 8 For the SoundPoint ® IP 600 and 601 the permitted range is 1 to 24 and the default is 24. For all other phones the permitted range is 1 to 8 and the default is 8. This is the number of call[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 153 4.6.2.2 Calls <call/> These sections describe call-oriented per -phone configuration items. 4.6.2.2.1 Do Not Disturb <donotdisturb/> 4.6.2.2.2 Automatic Off-hook Call Placement <autoOffHook/> An optional per-registrat[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 154 Copyright © 2006 Polycom, Inc. 4.6.2.2.3 Missed Call Config uration <server MissedCall/> The phone supports a per-registration confi guration of which even ts will cause the locally displayed “missed calls ” counter to be incremented. In the following table, x [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 155 4.6.2.3.1 Forw ard All <fwd/> 4.6.2.3.2 Busy <busy/> Calls can be automatically diverted when the phone is busy . 4.6.2.3.3 No Answer <noanswer/> The phone can automatically divert calls after a period of ringing. Att[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 156 Copyright © 2006 Polycom, Inc. 4.6.2.3.4 Do Not Disturb <dnd/> The phone can automatically divert calls when Do Not Disturb (DND) is enabled. 4.6.2.4 Dial Plan <dialplan/> Per -registration dial plan configuratio n is supported. In the following tables, x is [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 157 4.6.2.4.1 Digit Map <digitmap/> dialplan.x.removeEndOfDial 0 , 1 1 When present, and if dial- plan.x.digi tmap is not Null, this attribute overrides the global dial plan defined in the sip.cfg configuration file. For interpretati[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 158 Copyright © 2006 Polycom, Inc. 4.6.2.4.2 Routing <routing/> This configuration section al lows specific routing paths fo r outgoing SIP calls to be configured independent of ot her ‘default’ configuration. 4.6.2.4.2.1 Server <server/> 4.6.2.4.2.2 Emergenc[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 159 4.6.2.5 Messaging <msg/> Message-waiting indicati on is supported on a per -registration basis. 4.6.2.5.1 Message W aiting Indicator <mwi/> In the following table, x is the registration number . IP 300, 301, and 430: x =1-2[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 160 Copyright © 2006 Polycom, Inc. 4.6.2.6 Network Address T ranslation <nat/> These parameters define port and IP addres s changes used in NA T traversal. The port changes will change the port used by the phone , while the IP entry simply changes the IP advertised in [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Optimization Copyright © 2006 Polycom, Inc. 161 4.6.2.7 Attendant <attendant/> These attributes ar e available on SoundPoint® IP 600 and 601 phones (with an attached Expansion Module) only . The Busy Lamp Field (BLF) / attendant c onsole feature enhanc es support for a phone-[...]

Administrator’s Guide - SoundPoint IP / SoundStation ® IP Optimization 162 Copyright © 2006 Polycom, Inc. 4.6.2.9 Roaming Privacy <r oaming_privacy/> This attribute is used in conjunction with Micr osoft ® Office Live Communications Server 2005 only . Attribute Permitted Va l u e s Default Interpretation roaming_privacy .re g positive in[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Session Initiation Protocol (SIP) Copyright © 2006 Polycom, Inc. 163 5 Session Initiation Protocol (SIP) 5.1 Basic Protocols All the basic calling functionality describe d in the SIP specification is supported. Refer to 5.1.1 RFC and Internet Draft Support on page 163 for supported [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Session Initiation Protocol (SIP) 164 Copyright © 2006 Polycom, Inc. 5.1.3 Header Suppor t In the following table, a “Y es” in the Suppor ted column means the header is sent and properly parsed. OP TIONS Y es SUBSCRIBE Y es NOTIFY Y es REFER Y es PRACK Y es Header Supported Note[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Session Initiation Protocol (SIP) Copyright © 2006 Polycom, Inc. 165 Error -Info No Event Y es Expires Y es From Y es In-Reply-T o No Max-Forwards Y es Min-Expires No Min-SE Y es MIME-V ersion No Organization No P-Asserted-Identity Y e s P-Preferred-Identity Y es Priority N o Proxy-[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Session Initiation Protocol (SIP) 166 Copyright © 2006 Polycom, Inc. 5.1.4 Response Suppor t In the following table, a “Y es” in the S upported column means the header is parsed. The phone may not actually generate the response. 5.1.4.1 1xx Responses - Pr ovisional 5.1.4.2 2xx R[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Session Initiation Protocol (SIP) Copyright © 2006 Polycom, Inc. 167 5.1.4.3 3xx Responses - Redirection 5.1.4.4 4xx Responses - Request Failure Response Supported Notes 300 Multiple Cho ices Y es 301 Moved Permanentl y Y es 302 Moved T emporarily Y es 305 Use Proxy N o 380 Alternat[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Session Initiation Protocol (SIP) 168 Copyright © 2006 Polycom, Inc. 5.1.4.5 5xx Responses - Ser ver Failure 420 Bad Extension No 421 Extension Required N o 423 Interval T oo Brief No 480 T emporarily Unavailable Y es 481 Call/T ransaction Does Not Exist Y es 482 Loop Detected Y es [...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Session Initiation Protocol (SIP) Copyright © 2006 Polycom, Inc. 169 5.1.4.6 6xx Response s - Global Failure 5.1.5 Hold Implementation The phone supports both currently accepted means of signaling hold. The first method, no longer recommended due in part to the R TCP problems associ[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Session Initiation Protocol (SIP) 170 Copyright © 2006 Polycom, Inc. 5.2 Protocol Extensions The phone supports the followi ng SIP protocol extensions. 5.2.1 RFC and Internet Draft Support ID Tit l e RFC 1321 The MD 5 Message-Digest Algorit hm RFC 331 1 The Session Initiation Protoc[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Session Initiation Protocol (SIP) Copyright © 2006 Polycom, Inc. 171 5.2.2 Request Support 5.2.3 SIP for Instant Messa ging and Presence Leverag - ing Extensions The phone is compatible with the Pres ence and Instant M essa ging features of Microsoft ® W indows ® Messenger 5.1. In[...]

Administrator’s Guide - SoundPoint ® IP / So undStat ion ® IP Session Initiation Protocol (SIP) 172 Copyright © 2006 Polycom, Inc. 5.2.5 Bridged Line Appearance Signaling A bridged line is an address of record managed by a server . The server allows multiple end points to register locations against the address of record. The phone supports bri[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Appendix 1 Copyright © 2006 Polycom, Inc. 173 6 Appendix 1 6.1 T r usted Cer tificate Authority List The following certificate authorities are truste d by the phone by default. ABAecom (sub., Am. Bankers Assn.) Root CA ANX Network CA by DST American Express CA American Express Global[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Appendix 1 174 Copyright © 2006 Polycom, Inc. G TE CyberT rust Root CA GlobalSign Partners CA GlobalSign Primary Class 1 CA GlobalSign Primary Class 2 CA GlobalSign Primary Class 3 CA GlobalSign Root CA National Retail Federation by DST TC T r ustCenter , Germany , Class 1 CA TC T r [...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Appendix 1 Copyright © 2006 Polycom, Inc. 175 V erisign Class 4 Public Primar y Certification Authority - G2 V erisign Class 4 Public Primar y Certification Authority - G3 V erisign/RSA Commercial CA V erisign/RSA Secure Server CA 6.2 Miscellaneous Administrative T asks 6.2.1 Adding [...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Appendix 1 176 Copyright © 2006 Polycom, Inc. Configuration File Changes In the <bitmaps> section of sip.cfg , find the end of each mode l's bitmap list and add your bitmap to the end; do not include the .bmp extension: <bitmaps> <IP_300 … /> <IP_500 … b[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Appendix 2 Copyright © 2006 Polycom, Inc. 177 7 Appendix 2 7.1 Third Par ty Software Attribution The following third party software products are part of th e Session Initiation Protocol (SIP) application. Ares: Copyright 1998 by the Massachuse tts Institute of T echnology . Permissio[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Appendix 2 178 Copyright © 2006 Polycom, Inc. 4. The names "OpenSSL T oolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this soft ware without prior written permission. For written permission, please c ontact openssl-core@o[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Appendix 2 Copyright © 2006 Polycom, Inc. 179 3. All advertising materials me ntioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software writ- ten by Eric Y oung (eay@cryptsoft.com)" The word 'cry[...]

Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Appendix 2 180 Copyright © 2006 Polycom, Inc. Expat: Copyright (c) 1998, 1999, 2000 Thai Open Sour ce Software Center Ltd and Clark Cooper Permission is hereby granted, free of charge , to any person obtaining a copy of this software and associated documentation files (t he "Sof[...]