3Com 3C319 manual

® http://www .3com.com/ T okenLink ® V elocity ™ ISA Network Interface Car d User Guide A member of the high-performance TokenLink Velocity family Part No. 09-0964-001 Published August 1997[...]

ii 3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, Califor nia ■ 95052-8145 Copyright © 3Com Corporation, 1997. All rights reserved. No part of this documentation may be repr oduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporati[...]

L IFETIME L IMITED W ARRANTY 3Com’ s EtherLink ® , Fast EtherLink, T okenLink ® , T okenLink V elocity ™ , A TMLink ™ PCI, and FDDILink ™ network interface cards have a Lifetime Limited W arranty . For further details, please see 3Com’ s Limited W arranty statement in this guide. T o ensure the very best 3Com service and support, take t[...]

Customers in the countries or regions shown below should send the completed registration car d to the appropriate addr ess. Customers in other non-U.S. locations should send the registration car d to the U.S. address on the fr ont of the card. ■ Asia 3Com Asia Ltd., Marketing Department Room 2506-07, 25/F. Citibank Tower Citibank Plaza, Central H[...]

iii C ONTENTS A BOUT T HIS G UIDE Introduction 1 How to Use This Guide 1 Conventions 2 1 I NTRODUCTION High-Performance Features 1-1 DynamicAccess Class of Service 1-1 Parallel T asking Architecture 1-1 Full-Duplex/Dedicated T oken Ring Support 1-2 Other Features 1-2 100% IBM Compatibility 1-4 2 I NSTALLING THE 3C319 NIC Installation Requirements 2[...]

iv 4 I NSTALLING A N ETWORK D RIVER FOR W INDOWS 95 Before Installing the Driver 4-2 Installing the NDIS 4 Driver for Windows 95 4-2 About Microsoft W indows 95 Versions 4-2 Retail V ersion of W indows 95 4-2 OSR2 V ersion of W indows 95 4-3 Finding the Windows 95 V ersion 4-3 Installing the NDIS 4 Driver for Retail Windows 95 4-3 When Windows 95 P[...]

v 7 C ONFIGURING D YNAMIC A CCESS C LASS OF S ERVICE Before Starting Configuration 7-1 Activating Class of Service 7-2 Adding Class of Service Ranges and Protocols 7-3 Using Class of Service Advanced Options 7-5 Accessing Class of Service Advanced Options 7-6 Class of Service Advanced Options Settings 7-7 FIFO Packet Threshold 7-7 Concurrent UDP S[...]

vi 9 T ROUBLESHOOTING NIC I NSTALLATION 3C319 NIC LEDs 9-1 Using the Configuration and Diagnostic Program 9-2 Diagnostic T est T ypes 9-2 Group 1 Diagnostics 9-3 MMIO Register Write/Read T est 9-3 Boot PROM T est 9-3 AIP Checksum T est 9-3 Shared RAM Boundary/Domain T est 9-3 Shared RAM Write/Read T est 9-3 Timer T est 9-3 Open NIC for Ring Operat[...]

vii G LOSSARY I NDEX 3C OM C ORPORATION L IMITED W ARRANTY FCC C LASS B C ERTIFICATION S TATEMENT 3C OM E ND U SER S OFTWARE L ICENSE A GREEMENT[...]

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ix F IGURES 5-1 Main Menu 5-3 5-2 NIC Configuration Screen 5-5 7-1 3Com Class of Service Setup Screen 7-2 7-2 Initial Class of Service Additional Ranges Screen 7-4 7-3 Class of Service Additional Ranges Screen with Added Ranges 7-5 7-4 Class of Service Advanced Options Screen 7-6 7-5 3Com T okenLink V elocity ISA Adapter Dialog Box 7-9 8-1 Main Me[...]

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xi T ABLES 1 Notice Icons 2 2 T ext Conventions 2 2-1 Initial Settings of Configuration Options 2-5 2-2 Installation Procedur es for Supported Network Environments 2-7 5-1 3Com Mode V ersus IBM Mode 5-4[...]

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A BOUT T HIS G UIDE About This Guide provides an overview of this guide, describes guide conventions, and tells you where to look for specific information. Intr oduction This guide describes how to install, configure, and troubleshoot the 3C319 T okenLink ® V elocity ™ ISA network interface card (NIC). The HELP directory on T okenDisk ® diske[...]

2 A BOUT T HIS G UIDE Conventions T able 1 and T able 2 list conventions that are used throughout this guide. If you are looking for... Turn to... DynamicAccess Class of Service configuration procedures Chapter 7 Auto ring speed detection information Chapter 7 Manual installation procedures for miscellaneous drivers Chapter 8 Windows for Workgroups[...]

1 I NTRODUCTION The 3Com ® T okenLink ® V elocity ™ ISA network interface card (NIC) is a high-performance car d for PCs with an Industry Standard Ar chitecture (ISA) bus or Extended Industry Standard Ar chitecture (EISA) bus. This NIC is referr ed to as the 3C319 NIC in this guide. High-Performance Featur es The 3C319 NIC is designed for high [...]

1-2 C HAPTER 1: I NTRODUCTION For example, the 3C319 NIC begins writing the first portion of a data frame to the network before it has completed reading it fr om PC memory . Full-Duplex/Dedicated T oken Ring Support Full-duplex/Dedicated T oken Ring (DTR) is an enhancement to the IEEE 802.5 standard that allows a 16 Mbps switch port to be dedicate[...]

Other Features 1-3 ■ Promiscuous mode support for the Windows 95 and Windows NT NDIS miniport drivers. In promiscuous mode, the NIC receives and forwar ds all network packets that arrive, regar dless of the node to which they are addr essed. Applications such as Microsoft Systems Management Server requir e the driver to be in promiscuous mode whi[...]

1-4 C HAPTER 1: I NTRODUCTION ■ OS/2 version 1.x or later (Novell NetW are OS/2 Requester) ■ IBM OS/2 EE version 1.1 or later (IBM LAN Server/LAN Requester , Communications Manager) ■ MS-OS/2 version 1.x or later (Microsoft OS/2 LAN Manager) ■ IBM OS/2 W arp or OS/2 W arp Connect 100% IBM Compatibility The 3Com T okenLink V elocity ISA NIC [...]

2 I NSTALLING THE 3C319 NIC This chapter describes how to install the T okenLink V elocity ISA NIC (Part No. 3C319) in an ISA or EISA PC and how to connect the PC to the network. Installation Requir ements Installation of the 3C319 NIC requir es the following: ■ An ISA- or EISA-bus PC with at least 640 K of RAM and an 80386, 80486, or Pentium pro[...]

2-2 C HAPTER 2: I NSTALLING THE 3C319 NIC Safety Pr ecautions WARNING: Personal computers operate with voltages that can be lethal. Before removing the cover , follow these steps to protect yourself and the PC. 1 T ur n off the PC and unplug it. 2 Remove jewelry from your hands and wrists. 3 Use insulated or nonconductive tools. Inspecting the 3C31[...]

Inserting the 3C319 NIC 2-3 3 Remove the 3C319 NIC from its antistatic container . 4 Inspect the 3C319 NIC for visible signs of damage. If you find a problem, immediately notify your authorized network supplier and the carrier that delivered the NIC. Complete the Product Registration Card and return it to 3Com. Or call 1-800-NET -3Com for immediat[...]

2-4 C HAPTER 2: I NSTALLING THE 3C319 NIC 3 Connect the other end of the cable to a network dual access unit (DAU), a multistation access unit (MAU), controlled access unit (CAU), or a token ring switch. The 3C319 NIC can operate in full-duplex mode when attached to a Dedicated T oken Ring (DTR)-enabled switch. 4 Plug in the PC and turn the power o[...]

Before Configuring the NIC and Installing the Driver 2-5 If you requir e other settings, you must change them manually , as described in Chapter 5 , “Configuring the NIC Manually ,” and then reboot. If your PnP PC does not detect and automatically configure the 3Com NIC, do not assume the NIC is defective. The BIOS PnP may be an early design[...]

2-6 C HAPTER 2: I NSTALLING THE 3C319 NIC ■ If you installed the 3C319 NIC in a PC running Windows 95 with PnP , it will be configur ed automatically when you install the driver . See Chapter 4 , “Installing a Network Driver for Windows 95 .” After installing the NDIS 4 driver for W indows 95, you have the option to enable DynamicAccess Clas[...]

Before Configuring the NIC and Installing the Driver 2-7 If you encounter problems during any step of the installation process, turn to Chapter 9 , “T roubleshooting NIC Installation,” for help. T able 2-2 Installation Procedur es for Supported Network Environments Step NetWare DOS Client Windows 95 Windows NT Others 1 Run AutoLink. See Chapte[...]

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3 I NSTALLING N ET W ARE DOS C LIENTS A UTOMATICALLY The 3Com AutoLink software utility automatically configures one 3C319 NIC and installs the DOS 16-bit ODI client network driver for NetW are 3.12 and 4.10 systems. This chapter describes running the AutoLink program. Disr egard this chapter if you do not want to install the DOS 16-bit client dri[...]

3-2 C HAPTER 3: I NSTALLING N ET W ARE DOS C LIENTS A UTOMATICALLY Befor e Using the AutoLink Confi guration Utility Make sure that the following steps have been performed before using the AutoLink configuration utility: ■ The NIC is installed in your DOS-based PC and is connected to the network. ■ NetW are version 3.12 or later is installed [...]

Running the AutoLink Program 3-3 1 Make a backup copy of the CONFIG.SYS file. T ype: copy config.sys config.old [Enter] 2 Edit the memory manager device statement in the CONFIG.SYS file to exclude the memory range that the 3C319 NIC uses. The statement should be similar to the following: where X stands for exclude, followed by the NIC’ s memory[...]

3-4 C HAPTER 3: I NSTALLING N ET W ARE DOS C LIENTS A UTOMATICALLY 3 T o accept the terms and conditions, type: y T o view the full text of the license agreement, press [F1]. 4 When the information screen appears, pr ess [Enter] to continue. A status message appears, followed by a prompt for the ring speed of your network. 5 Enter the ring speed an[...]

4 I NSTALLING A N ETWORK D RIVER FOR W INDOWS 95 This chapter describes how to install the NDIS 4 driver for the T okenLink V elocity ISA (3C319) NIC in W indows 95 environments. The NDIS 4 driver conforms to Micr osoft’ s latest NDIS 4.0 miniport specification and provides the following features: ■ DynamicAccess Class of Service ■ Auto ring[...]

4-2 C HAPTER 4: I NSTALLING A N ETWORK D RIVER FOR W INDOWS 95 Befor e Installing the Driver Before you install the NDIS 4 driver , make sure that the 3C319 NIC is installed as described in Chapter 2 , and that Windows 95 is installed. Have the Windows 95 software accessible on diskettes, CD, or hard drive in case the installation utility r equests[...]

Installing the NDIS 4 Driver for Windows 95 4-3 OSR2 V ersion of Windows 95 Some PCs are sold with a special Windows 95 version already installed. Windows 95 OEM Service Release 2 (OSR2) is version 950b of Windows 95. An OEM Service Release is an updated version of a Microsoft pr oduct for PC original equipment manufacturers (OEMs) to pr einstall o[...]

4-4 C HAPTER 4: I NSTALLING A N ETWORK D RIVER FOR W INDOWS 95 2 Select Driver from disk provided by hardware manufacturer and click OK . Windows 95 displays the Install from Disk dialog box, which prompts you to insert the appr opriate diskette and to type the directory location for the NDIS 4 driver . 3 Insert T okenDisk diskette #2 in the flopp[...]

Installing the NDIS 4 Driver for Windows 95 4-5 2 In the My Computer group, double-click the Control Panel icon. 3 In the Control Panel gr oup, double-click the Network icon. 4 In the Network dialog box, click Add . 5 In the Select Network Component T ype dialog box, double-click Adapter . 6 In the Select Network Adapters dialog box, click Have Dis[...]

4-6 C HAPTER 4: I NSTALLING A N ETWORK D RIVER FOR W INDOWS 95 14 Remove T okenDisk diskette #2 from the floppy drive. 15 Click Ye s to restart your PC to activate the driver . This concludes the procedur e for installing the NDIS 4 driver for retail Windows 95 without PnP support. Auto ring speed detection is automatically enabled when you instal[...]

Installing the NDIS 4 Driver for Windows 95 4-7 6 V erify that the Update Device Driver Wizard dialog box lists 3Com T okenLink V elocity ISA Adapter , and click Finish . Messages appear while files are being copied. The System Settings Change dialog box appears. 7 Remove T okenDisk diskette #2 from the floppy drive. 8 Click Ye s to restart the c[...]

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5 C ONFIGURING THE NIC M ANUALLY This chapter describes how to configure the 3C319 NIC manually using the Configuration and Diagnostic Program on T okenDisk diskette #1. Use the procedur es in this chapter if: ■ Y our PC does not provide PnP configuration; the BIOS does not have a utility that recognizes and configur es PnP-enabled devices ?[...]

5-2 C HAPTER 5: C ONFIGURING THE NIC M ANUALLY Befor e Using the Configuration and Diagnostic Pr ogram T o configure the 3C319 NIC, the NIC must be alr eady installed in your PC and connected to the network, as described in Chapter 2 . The Configuration and Diagnostic Program is a DOS application that will not function properly if the 3C319 driv[...]

Configuring the 3C319 NIC in a PC Without PnP Support 5-3 3 T o accept the displayed terms and conditions, type: y T o view the full text of the license agreement, press [F1]. The main menu appears, as shown in Figure 5-1 . Figure 5-1 Main Menu 4 Use the arrow keys to select Auto Configure 3Com ISA NIC . Press [Enter]. 5 Select the operating mode[...]

5-4 C HAPTER 5: C ONFIGURING THE NIC M ANUALLY IBM mode is compatible with existing IBM drivers. T able 5-1 shows the differ ences between the modes. 6 Press [Enter]. After you have selected the configuration mode and ring speed, the configuration program automatically attempts to configure device parameters to settings that do not conflict wit[...]

Changing Configuration Option Settings 5-5 Changing Confi guration Option Settings PnP is enabled by default. Y ou must disable PnP to configure the 3C319 NIC with the Configuration and Diagnostic Program. T o disable PnP for the 3C319 NIC and change the configuration settings, follow these steps: 1 Insert T okenDisk diskette #1 in the floppy[...]

5-6 C HAPTER 5: C ONFIGURING THE NIC M ANUALLY 6 If you want to change other configuration option settings, use the arrow keys to select a setting and press [Enter]. Y ou can use a mouse, provided a mouse driver is installed on your PC. In this case, click the setting you want. 7 Continue this procedur e to select other options. 8 Press [T ab] unt[...]

Configuration Options 5-7 ■ I/O Base Address ■ BIOS/MMIO Address Location ■ Shared RAM Page Size and Addr ess Range ■ Interrupt Request Level ■ Memory Mode ■ I/O Mode ■ IRQ Driver T ype ■ AutoSwitch ■ Boot PROM ■ Zero W ait State Plug and Play (PnP) This option enables a PC with Plug and Play (PnP) support to allocate resour ce[...]

5-8 C HAPTER 5: C ONFIGURING THE NIC M ANUALLY 3Com mode increases the number of available IRQ channels from 4 to 8 and the number of I/O base addresses fr om 2 to 31. Y ou can install up to six 3C319 NICs per PC. 3Com drivers are supplied on the T okenDisk diskettes to support these 3Com mode enhancements. The default is 3Com mode. IBM mode provid[...]

Configuration Options 5-9 If a system resour ce conflict continues, you may have to change the settings of other NICs or options that are in your PC. BIOS/MMIO Address Location There ar e 12 possible 8 KB blocks of PC memory that can be assigned for accessing the ROM area of the 3C319 NIC. The factory default ROM address for the 3C319 NIC is CC00[...]

5-10 C HAPTER 5: C ONFIGURING THE NIC M ANUALLY If a conflict exists, you may have to change the settings of other NICs or adapters that are in your PC. The 22 RAM address ranges ar e as follows, with the default in bold : Interrupt Request Level A 3C319 NIC can operate on one of four interrupt levels for IBM mode (2 [9], 3, 6, or 7), or one of ei[...]

Configuration Options 5-11 IRQ Driver T ype —Provides a choice of IRQ signal drivers to the ISA bus. The level-sensitive type relies on the motherboard cir cuitry for reliable operation and allows shared interrupts. Edge triggering is a mor e robust technique because it is independent of motherboard circuitry , but does not allow shared interrup[...]

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6 I NSTALLING A N ETWORK D RIVER FOR W INDOWS NT This chapter describes how to install the NDIS 4 driver for the T okenLink V elocity ISA (3C319) NIC in Windows NT environments. The NDIS 4 driver conforms to Microsoft’ s latest NDIS 4.0 miniport specification and provides the following featur es: ■ DynamicAccess Class of Service ■ Auto ring [...]

6-2 C HAPTER 6: I NSTALLING A N ETWORK D RIVER FOR W INDOWS NT Befor e Installing the Driver Before installing the driver , make sure that Windows NT is installed and that the following procedur es have been completed: ■ The 3C319 NIC has been installed as described in Chapter 2 . ■ Plug and Play (PnP) has been manually disabled as described in[...]

Installing the NDIS 4 Driver for Windows NT 6-3 5 In the Add Network Adapter dialog box, scroll to the bottom of the Network Adapter Card selection list. Select <Other> Requires disk from manufacturer . 6 Click Continue . 7 T ype the following path at the prompt: a: This path identifies the location of the NDIS 4 OEMSETUP .INF file for W i[...]

6-4 C HAPTER 6: I NSTALLING A N ETWORK D RIVER FOR W INDOWS NT 5 In the Select Network Adapter dialog box, click Have Disk . The Insert Disk dialog box appears. 6 Insert T okenDisk diskette #2 in the floppy drive. 7 T ype the following path and click OK : a: This path identifies the location of the NDIS 4 OEMSETUP .INF file for W indows NT 4.0.[...]

7 C ONFIGURING D YNAMIC A CCESS C LASS OF S ERVICE This chapter describes enabling and configuring DynamicAccess Class of Service support for Windows 95 and W indows NT . The DynamicAccess Class of Service feature lets you select critical applications for high-priority network access. Class of Service prioritization allows stations running critica[...]

7-2 C HAPTER 7: C ONFIGURING D YNAMIC A CCESS C LASS OF S ERVICE Finally , you must also have installed the appropriate applications that you want to prioritize. Activating Class of Service T o select Class of Service applications in a Windows 95 or Windows NT environment, follow these steps: 1 In the Control Panel gr oup, double-click the Class of[...]

Adding Class of Service Ranges and Protocols 7-3 3 Click the boxes next to the appropriate application names for which you want to activate Class of Service. For the NDIS 4 driver to recognize high-priority network traffic, it must know if a str eam of network traffic was generated by a given application. If an application is not listed here, you[...]

7-4 C HAPTER 7: C ONFIGURING D YNAMIC A CCESS C LASS OF S ERVICE Figure 7-2 Initial Class of Service Additional Ranges Screen 2 Enter the beginning of the port or socket range for the application in the Range Start box. The range start should be a hexadecimal value with a maximum of four digits. 3 Enter the inclusive range end value of the port or [...]

Using Class of Service Advanced Options 7-5 For example, if only TCP/IP is installed, do not enter the socket range for IPX, as it will adversely affect driver performance. 5 Once the Range Start, Range End, and Protocol ar e entered pr ess Add . The range is added to the list, as shown in Figure 7-3 . c Figure 7-3 Class of Service Additional Range[...]

7-6 C HAPTER 7: C ONFIGURING D YNAMIC A CCESS C LASS OF S ERVICE Accessing Class of Service Advanced Options T o access the advanced options, follow these steps: 1 T o display the Class of Service Advanced Options screen, click the Advanced Options tab. The Class of Service Advanced Options screen appears, as shown in Figure 7-4 . Figure 7-4 Class [...]

Using Class of Service Advanced Options 7-7 Class of Service Advanced Options Settings This section provides a detailed description of each Advanced V alues field shown on the Class of Service Advanced Options screen ( Figur e 7-4 ). The Advanced Options section of the Class of Service Advanced Options Screen shown in lower part of Figure 7-4 is n[...]

7-8 C HAPTER 7: C ONFIGURING D YNAMIC A CCESS C LASS OF S ERVICE T o prevent this pr oblem, the driver uses a ratio value to periodically send out a low-priority packet (if one is waiting to be sent). For example, if a value of 1000 is entered, one low-priority packet would be sent for every 1000 high-priority packets. A value of 25 is recommended [...]

Auto Ring Speed Detection 7-9 The access paths for auto ring speed detection and DynamicAccess Class of Service through the Properties button are slightly dif ferent for Windows 95 and Windows NT . The following procedur es describe the differ ent paths. Using Windows 95 to Access Auto Ring Speed Detection T o access the auto ring speed detection o[...]

7-10 C HAPTER 7: C ONFIGURING D YNAMIC A CCESS C LASS OF S ERVICE Using Windows NT to Access Auto Ring Speed Detection T o access the auto ring speed detection option and DynamicAccess Class of Service applications in a Windows NT environment, follow these steps: 1 In the My Computer group, double-click the Control Panel icon. 2 In the Control Pane[...]

Setting a Locally Administered Network Address 7-11 Setting a Locally Administer ed Network Addr ess The 3Com T okenLink V elocity ISA (3C319) Adapter dialog box ( Figure 7-5 ) lets you manually set a locally administered addr ess (LAA). In most cases, you use a preset NIC addr ess and leave this field blank. Check with your network administrator [...]

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8 M ANUALLY I NSTALLING M ISCELLANEOUS N ETWORK D RIVERS This chapter provides instructions for manually installing the following network software drivers: ■ NetW are DOS ODI client driver ■ NetW are server driver If you followed the procedures in Chapter 3 , “Installing NetWare DOS Clients Automatically ,” and the configuration was succes[...]

8-2 C HAPTER 8: M ANUALLY I NSTALLING M ISCELLANEOUS N ETWORK D RIVERS T okenDisk Diskette #1 Contents T okenDisk diskette #1 includes the following network drivers: ■ NetW are DOS ODI driver (3CTOKEN.COM) ■ NetW are OS/2 ODI driver (3CTOKEN.SYS) ■ NetW are server driver (3CTOKEN.LAN) ■ NDIS 2.01 DOS driver (TLNK3.DOS) ■ NDIS 2.01 OS/2 dr[...]

Before Installing Drivers 8-3 T okenDisk Diskette #2 Contents T okenDisk diskette #2 contains the NDIS 4 miniport driver for Windows 95 and Windows NT . This driver is enabled for DynamicAccess Class of Service. Follow the instructions in Chapter 4 , “Installing a Network Driver for Windows 95 ,” or Chapter 6 , “Installing a Network Driver fo[...]

8-4 C HAPTER 8: M ANUALLY I NSTALLING M ISCELLANEOUS N ETWORK D RIVERS Figure 8-1 Main Menu with Driver Installation and Update Selected 4 Select Install Novell NetWare Driver , as shown in Figure 8-2 , and press [Enter]. Figure 8-2 Network Drivers Menu ESC=Cancel F1=Help TokenDisk-3C319 TokenLink Velocity ISA NIC v.4.0 MAIN MENU [ENTER]=Execute Fu[...]

Installing the Client Driver for NetWare 8-5 5 When the NetW are Driver scr een appears, select Copy DOS ODI Client Driver . 6 At the prompt, accept the NWCLIENT dir ectory as the default for the destination of the driver , or enter a new path. The NetW are driver and NET .CFG file are copied to your PC. 7 Exit to DOS. 8 Edit the AUTOEXEC.BA T ?[...]

8-6 C HAPTER 8: M ANUALLY I NSTALLING M ISCELLANEOUS N ETWORK D RIVERS Installing the OS/2 Network Driver for NetW are T okenDisk diskette #1 includes the Novell NetWar e OS/2 ODI driver (NWCLIENT3CTOKEN.SYS). The HELPNWOS2ODI.TXT file includes instructions for installing this driver . Installing the Server Driver for NetW are The NW410 direct[...]

Installing a Driver for Windows for Workgroups 8-7 Before Installing the Driver Before installing the driver , make sure that the following procedur es have been completed: ■ The 3C319 NIC has been installed as described in Chapter 2 . ■ Plug and Play (PnP) has been manually disabled as described in Chapter 5 , “Confi guring the NIC Manually[...]

8-8 C HAPTER 8: M ANUALLY I NSTALLING M ISCELLANEOUS N ETWORK D RIVERS Using IBM Drivers Since the 3C319 NIC is fully IBM-compatible you can use drivers for IBM 16/4 T oken Ring Adapters. Obtain IBM token ring drivers for the 3C319 NIC in one of the following ways: ■ Copy the IBM 16/4 T oken Ring Adapter drivers supplied with your network operati[...]

Using Remote Program Load (RPL) 8-9 ■ BIOS/MMIO address CC000 ■ IRQs 2, 3, 6, or 7 RPL is not supported on the 3C319 NIC in an EISA PC with the AutoSwitch function enabled. Before Using RPL T o use RPL, enable the boot PROM feature on the NIC and use the procedur es that follow . Refer to your network operating system documentation for instruct[...]

8-10 C HAPTER 8: M ANUALLY I NSTALLING M ISCELLANEOUS N ETWORK D RIVERS 10 T ype H to boot your PC from your local har d disk. Otherwise, the PC will boot from the network server . Disabling RPL T o disable RPL, use the following procedur e: 1 Boot your PC under DOS. 2 Insert the backup copy of T okenDisk diskette #1 in a floppy drive. 3 At the pr[...]

9 T ROUBLESHOOTING NIC I NSTALLATION This chapter describes how to isolate and solve 3C319 NIC hardwar e and network cabling problems in the following sections: ■ 3C319 NIC LEDs ■ Using the Configuration and Diagnostic Program ■ Diagnostic T est T ypes ■ T roubleshooting Tips 3C319 NIC LEDs Light-emitting diodes (LEDs) on the backplate of [...]

9-2 C HAPTER 9: T ROUBLESHOOTING NIC I NSTALLATION When the green LED (labeled “4”) is lit, it indicates that the 3C319 NIC is set to 4 Mbps speed and is correctly inserted into the token ring network. When the yellow LED (labeled “16”) is lit, it indicates that the 3C319 NIC is set to 16 Mbps and is correctly inserted into the token ring n[...]

Diagnostic T est T ypes 9-3 Group 1 Diagnostics Group 1 diagnostics test physical components, connectors, and circuitry of the 3C319 NIC as follows. MMIO Register Write/Read T est This test verifies that the PC can access the 3C319 NIC’ s memory mapped I/O registers corr ectly . Boot PROM T est This test verifies that the PC can access the boot[...]

9-4 C HAPTER 9: T ROUBLESHOOTING NIC I NSTALLATION Ring Operations T est This test assesses communication on the ring. The 3C319 NIC must be attached to the ring to run this test successfully . The 3C319 NIC also must be set to the correct ring speed. Note that this test always fails when you are using a Dedicated T oken Ring (DTR) hub. Close NIC T[...]

Diagnostic T est T ypes 9-5 Figure 9-2 Configuration and Diagnostic Program Main Window 4 Select Run T ests. The Run T ests dialog box appears, similar to the one shown in Figure 9-3 . Figure 9-3 Run T ests Dialog Box Q uit V iew S elect F1=Help Diagnostic and Manual Configuration Program Version 2.0 Selected NIC 3Com 3C319: Token Ring Address = 0[...]

9-6 C HAPTER 9: T ROUBLESHOOTING NIC I NSTALLATION 5 Press [Enter] to start the tests. Each test runs once unless you specify otherwise. The test results ar e displayed on the screen with “Passed” or “Failed” in the Results column. T o run the tests continuously , select the Continuous option in the T est Setup dialog box, as described in t[...]

T roubleshooting Tips 9-7 For a description of these tests, refer to the online help in the diagnostic program. 3 Select OK and press [Enter]. The Run T ests Dialog box reappears ( Figur e 9-3 ). 4 T o run the tests, select Start and press [Enter]. T roubleshooting Tips If a diagnostic test fails, the 3C319 NIC may not be defective. The problem is [...]

9-8 C HAPTER 9: T ROUBLESHOOTING NIC I NSTALLATION 4 Ensure that the settings (memory allocations, interrupts, etc.) for the 3C319 NIC do not conflict with other devices installed in the PC. See T able 2-1 for initial settings set by 3Com for configuration options. See Chapter 5 , “Configuring the NIC Manually ,” for a description of the set[...]

T roubleshooting Tips 9-9 10 T ry a different lobe cable. 11 V erify that you have the latest software drivers from the network vendor for the network operating system (NOS) that you are using. Press the [F1] key for Help information at any time during operation of the Configuration and Diagnostic Program. Appendix B , “T echnical Support ,” c[...]

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A S PECIFICATIONS This appendix provides specifications for: ■ Cabling ■ Pin assignments Cabling The 3C319 NIC supports industry-standard token ring cabling that meets IEEE 802.5 specifications. Use Category 3, 4, or 5 unshielded twisted-pair (UTP) or types 1 or 6 shielded twisted-pair (STP) cabling. Pin Assignments The 3C319 NIC can be conne[...]

A-2 A PPENDIX A: S PECIFICATIONS Figure A-1 DB-9 Connector Pin Assignments Figure A-2 RJ-45 Connector Pin Assignments 4 1 6 6 7 8 9 1 2 3 4 5 RX TX RX TX 16 Mbps 4 Mbps 8 7 TX 6 RX 5 RX 4 TX 3 2 1 12345678[...]

B T ECHNICAL S UPPORT 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the very latest, we recommend that you access 3Com Corporation’ s World Wide Web site. Online T echnical Services 3Com[...]

B-2 A PPENDIX B: T ECHNICAL S UPPORT 3Com Bulletin Board Service 3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available through analog modem or digital modem (ISDN) 24 hours a day , 7 days a week. Access by Analog Modem T o reach the service by modem, set your modem to 8 data [...]

Online T echnical Services B-3 3ComFacts Automated Fax Service 3Com Corporation’ s interactive fax service, 3ComFacts, provides data sheets, technical articles, diagrams, and troubleshooting instructions on 3Com pr oducts 24 hours a day , 7 days a week. Call 3ComFacts using your T ouch-T one telephone using one of these international access numbe[...]

B-4 A PPENDIX B: T ECHNICAL S UPPORT 3ComForum on CompuServe Online Service 3ComForum contains patches, software, drivers, and technical articles about all 3Com products, as well as a messaging section for peer support. T o use 3ComForum, you need a CompuServe account. T o use 3ComForum: 1 Log on to your CompuServe account. 2 T ype go threecom 3 Pr[...]

Support from 3Com B-5 Support fr om 3Com If you are unable to r eceive support from your network supplier , technical support contracts are available from 3Com. Contact your local 3Com sales office to find your authorized service provider using one of these numbers: Regional Sales Office Telephone Number 3Com Corporation P.O. Box 58145 5400 Bayfr[...]

B-6 A PPENDIX B: T ECHNICAL S UPPORT 3Com GmbH Austria Czech Republic/Slovak Republic Germany (Central European HQ) Hungary Poland Switzerland 43 1 513 4323 420 2 21845 800 49 30 34 98790 (Berlin) 49 89 627320 (Munich) 36 1 250 83 41 48 22 6451351 41 31 996 14 14 3Com Iberia Portugal Spain 351 1 3404501 34 1 383 17 00 3Com Ireland 353 1 820 7077 3C[...]

Returning Products for Repair B-7 Returning Products for Repair Before you send a pr oduct directly to 3Com for r epair , you must first obtain a Return Materials Authorization (RMA) number . Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’ s expense. T o obtain an RMA number , call or fax: Countr[...]

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G LOSSARY 3Com mode A mode of operation for the 3Com T okenLink V elocity ISA network interface card (NIC) that pr ovides increased throughput and expanded configuration options. CAU Controlled access unit. Class of Service A 3Com DynamicAccess feature that helps to optimize network performance by letting you prioritize your applications for effi[...]

2 G LOSSARY EISA Extended Industry Standard Ar chitecture. Full-duplex A mode of operation in which a token ring station can simultaneously transmit and receive independent data streams. Dedicated transmissions occur between the station and switch; token passing no longer occurs. Hexadecimal A number system with a base of sixteen. In hexadecimal, t[...]

G LOSSARY 3 Lobe All network components in a specific area that physically connect to a specific MAU or wiring hub. Lobe cable The section of cable that attaches a ring station or network device to a MAU or wiring hub. MAU Multistation access unit. NDIS Network Driver Interface Specification. A software specification used in many operating syst[...]

4 G LOSSARY Parallel T asking architectur e A proprietary technique developed and patented by 3Com that provides significant performance impr ovement by allowing network interchanges of data to occur in parallel. Plug and Play (PnP) A standard that defines automatic techniques for making PC configuration simple and straightforward. Read-only mem[...]

I NDEX Numbers 3C319 NIC configuring 5-2 default settings 5-1 inspecting 2-2 3Com Bulletin Board Service (3ComBBS) B-2 3Com mode 1-3, 5-3, 5-8 3Com sales offices B-5 3Com URL B-1 3ComFacts B-3 3ComForum B-4 3CTOKEN.COM 8-2 3CTOKEN.SYS 8-2, 8-6 3TRDIAG utility 8-8 A AIP Checksum T est 9-3 Artisoft LANtastic/AI 8-2 auto ring speed detection 1-2, 7-[...]

2 I NDEX D daisy-chaining NICs 2-3 DAU 2-4 DB-9 connector 2-3, A-2 DEC P A THWORKS 8-2 Dedicated T oken Ring 1-2 diagnostic program 9-2 diagnostic tests Group 1 9-3 Group 2 9-4 running 9-4 diskette description T okenDisk #1 8-2 T okenDisk #2 8-3 driver installation. See installation drivers. See network drivers dual access unit (DAU) 2-4 DynamicAcc[...]

I NDEX 3 N NDIS drivers 2 real-mode 8-6 2.01 DOS driver 8-1, 8-2, 8-6 3 protected-mode driver 8-6 3.0 driver 8-2 4 driver Windows 95 4-2 Windows NT 6-2 NET .CFG file 8-5 NetW are 3CTOKEN.COM 8-2 3CTOKEN.SYS 8-2 DOS ODI driver 3-4, 8-1, 8-2 OS/2 ODI driver 8-1, 8-2 server driver 8-1, 8-2 network drivers IBM 1-3, 8-8 installing 8-3, 8-6 NDIS 8-6 Net[...]

I NDEX 4 T okenDisk diskette #1 contents 8-2 #2 contents 8-3 T okenLink V elocity ISA NIC 1-1 troubleshooting 9-1, 9-7 U URL B-1 W Windows 95 NDIS 4 installation 4-2 OSR2 driver installation 4-6 PnP and 4-3 retail driver installation 4-3 Windows for Workgroups 8-6 Windows NT 3.51 driver installation 6-2 4.0 driver installation 6-3 NDIS 4 driver ins[...]

3Com Corporation L IMITED W ARRANTY H ARDWARE 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: If a product does not operate as warranted above during the applicable warranty period[...]

3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY [...]

NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment. Refer to the manual for specifications on cabling types. 3C OM E N[...]

TERM AND TERMINA TION: This license will expire fifty (50) years from the date that you first use the Software, if it is not earlier terminated. You may terminate it at any time by destroying the Software and documentation together with all copies and merged portions in any form. It will also terminate immediately if you fail to comply with any ter[...]