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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones 3Com S21x. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica 3Com S21x o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual 3Com S21x se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales 3Com S21x, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones 3Com S21x debe contener:
- información acerca de las especificaciones técnicas del dispositivo 3Com S21x
- nombre de fabricante y año de fabricación del dispositivo 3Com S21x
- condiciones de uso, configuración y mantenimiento del dispositivo 3Com S21x
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de 3Com S21x no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de 3Com S21x y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico 3Com en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de 3Com S21x, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo 3Com S21x, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual 3Com S21x. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
3Com ® Corporation P athB uilder ™ S 21x Swit ch Instal lati on Manual[...]
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Notice © 1998 3Com Corp oratio n 5400 Bayf ront Pla za Sa nta Cl ara, CA 950 52-814 5 (408) 326-50 00 All right s reserv e d. Pr int ed in U. S.A . Port ion s re printed wi th the p ermiss ion of Mot orol a, In c. Restrict ed Rights Notifi cati on f or U. S. Government Users The soft ware (inclu ding f ir mware) a ddresse d in this manual is provi[...]
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Página 3
Noti ce (conti nued) Pr oprie t ary Material Inform ation and soft ware in t his document are propriet ary t o 3Com (or i ts Suppli ers) and withou t the ex press prior permission of an of fice r of 3Com , m a y not be copi ed, repr oduced, dis closed to othe rs, publis he d, or used, i n whole or in part, fo r any pur pos e othe r tha n t hat fo r[...]
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[...]
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v About This Manual Overview Intr oduction Thi s manual co ve rs featur e s, hardwa re, installatio n, ap plic ations, and spec if ic ations for the Pa thBuild er S21x switch. A udie nc e This man ual is inte nded for users of th e 3Com P a thBuilde r S21x s witch. Software Re vision This manua l is current f or Relea se 5.2M of the Operati ng Ne t[...]
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Página 6
vi Ab out This Ma nual (conti nued ) T ra dem ark s The foll owing are trademarks or reg ister ed trademarks of thei r re specti v e companie s or org a ni zations. Pr oduct Company/ Organization Crosstal k Digital Communicati ons Associates, Inc . HyperT ermin al Hilg reave, In c. ProComm Datastorm T echnol ogies, Inc. Win dows Microsof t Corpor a[...]
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Página 7
vii About Thi s Man ual ( conti nued) How to Use T his Manual Fo llow the se steps to use this manual to ins tal l your Path Buil der S21x switch. 1 Famili arize yours el f with the PathBui lder S 21x switc h See Chapter 1, About the P athBuilde r S21x Switch 2 Install the Path Builder S21x switch hardwa re See Chapter 2, Installi ng the PathB uild[...]
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Página 8
viii Ab out This Ma nual (conti nued ) Chapter Descriptions Thi s table br iefly d escribe s eac h chapte r of this manual. This se ction... D escribes... Chapter 1, About the PathBui lder S 21x Swi tch the Pa thBuild er S21x switch. Chapter 2, Inst alling the PathBui lder S21x Switch Hardware the shi pment contents, hardware ins tallation and cabl[...]
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Página 9
ix About Thi s Man ual ( conti nued) Related Documentati on Intr oduction Thi s s ection de scribe s rela ted d ocumentation and wh ere to obta i n docu me n ta t ion. Other Documentation All documentation is prov ided on the Pa thBuilder S200 Series Use r Gui des CD- R O M and the 3Com WWW sit e: http:/ /www.3c om.com P athBuilde r S200 Series Use[...]
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Página 11
Content s i How to U se Th i s M an u al ... .... ..... .... ..... .... ..... .... ..... .... ..... .... ..... .... ... .... ..... .... . vii Re late d D ocu men tat ion ... .... ..... .... ..... .... ..... .... ..... .... ..... .... ..... .... ..... .... ..... .... . ix Chapter 1. About the PathBuilder S 21x Switch Fe atur es ... .... ... .... ...[...]
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Página 12
ii Cont ent s (cont i nue d) Appendix D.Te chnical Support[...]
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Página 13
Ab out th e Path Bu ild er S 21x Sw itch 1-1 Chapter 1 About the P athBuilder S21x Swi t ch Overview Introduct ion The 3Com Pa thBuil der S21 x switc h is a c ompact network access device for connec ting LAN a nd serial de vices to public and priv ate networks se r vices such as frame rel ay a nd X.25. The Pa thBu ilder S21x switch is a desktop -si[...]
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Página 14
1- 2 Ab out the Pa thBu ild er S21x Switc h Fea tu res Fe atur es Standar d Features The base Pa thBuilder S 21x switch prov ides the follo wing: • Externa l powe r supply • Control T erminal Port ( CTP) f or local and remot e conf i guration and management • Ethe rnet i nterfac e (10B aseT) • On e Se ri al DIM Po r t • T wo daughter car [...]
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Página 15
Ab out th e Path Bu ild er S 21x Sw itch 1-3 Featur es Daugh ter c ar d Functi onal ity Intr oduction The PathB uilder S21x swi tch is ava il a bl e with the optiona l component s listed belo w fac tory-inst alle d or as sepa rate add-i n daught ercards. • V oice Relay Daughter card • Dual FXS V oice Relay Daught ercard • RemoteV u Daughter c[...]
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Página 16
1- 4 About th e P a thBu ilder S 21x S witch Fea tu res DIM Site Daughter card The DIM S ite daughte rca rd provide s optio na l V .24, V .35, V .36, or V . 11 e le ctrical inte rface s thro ugh a DB25 phys ical c onnector . DSU DIM The PathBuilde r S 21x switc h suppor ts the DSU DIM.[...]
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Página 17
Ab out th e Path Bu ild er S 21x Sw itch 1-5 Featur es Softwa re Functionality Intr oduction De pending on the opera ting sof tware App sW are package and optiona l daught e rcar d insta lled the Pa thBuil der S21 x switc h can su pport t he follo wing functionalit y and servi ces. Frame Rela y & X.25 Service The Pa thBuilde r S21x switch pro v[...]
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Página 18
1- 6 About th e P a thBu ilder S 21x S witch T arge t Ap plication Envir onmen ts T arget Appl icat ion E n vir onments Introduct ion This s ectio n descr ibes e xample applic ations f or the PathBuilder S21x switch. LAN and Legacy Pr ot ocol o ver Frame Rela y The Pa thBu ilder S 21x switc h sup ports multipr otoc ol enca psula tion of I P tra f f[...]
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Página 19
Ab out th e Path Bu ild er S 21x Sw itch 1-7 T arg et Application E n vi r o nments Bran ch Of fice to Central Office o ver Frame Rela y The PathBuilde r S21x switch of fers an idea l soluti on for branch of fice to centr a l of f ice c onnecti vi ty ov er a pri vat e or p ublic frame re lay netw ork a s sho wn in Figure 1- 4. Figure 1-4. P a thBui[...]
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1- 8 About th e P a thBu ilder S 21x S witch T arge t Ap plication Envir onmen ts[...]
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Ins ta ll in g th e Pa th B uil der S 2 1x S w it ch Har d w ar e 2- 1 Chapter 2 Installing the P athBuilder S21x Switch Har dware Overview Intr oduction Thi s cha pter c ove rs the i nstallati on of PathB uilder S 21x switc h ha rdware. Follo w The se Ste ps Th is ta ble lists the ste ps you n eed to perfo r m an d shows you where to look f or inf[...]
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Página 22
2- 2 Install ing the Pa thB uil der S21x Swit ch Hardwa re Checki n g Y our Shipm ent Contents Chec king Y our Shi pment Co nte nts List of Contents Before you insta ll the P athBuilde r S21x swi tch ha rdwar e, make sur e your s hipment contents are complete . I nside your s hipping ca rton, you shoul d f ind the contents sho wn in Figure 2-1. Fig[...]
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Ins ta ll in g th e Pa th B uil der S 2 1x S w it ch Har d w ar e 2- 3 Choosing a Site Choos ing a S ite Intr oduction This section d escribe s ho w t o choos e a si te f or the PathB uilder S 21x switc h. Choosing a Site Choose a sit e within an appropri at e distance of a powe r so urce. The selec ted site should be f ree of accumula te d dus t a[...]
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2- 4 Install ing the Pa thB uil der S21x Swit ch Hardwa re Choosing a Site Caution T o a voi d o ve rheating the unit’ s cir cuitry , y ou should ne ver plac e an ythi ng on t op of the unit , within 1 inch (2.5 cm) of the ve ntil ation slots on the front panel, or within 12 inches (30 .5 cm) of the back of the unit. Mi se en Garde Af in d’évi[...]
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Ins ta ll in g th e Pa th B uil der S 2 1x S w it ch Har d w ar e 2- 5 Cabling the P a thBui lder S21x Switc h Cabl in g the PathBuilder S21x Switch Intr oduction After unpacking the P athBuilde r S21x switch, you c an conne ct t he cabl es to complet e the hardware insta llati on. P athBuilde r S21x Switch Re ar P a nel Figure 2 -3 illustr ates t [...]
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Página 26
2- 6 Install ing the Pa thB uil der S21x Swit ch Hardwa re Cabling the P ath Builder S 21x Sw itch Figure 2-3. P a thBui l der S21x Switc h Rear Pa nel and Cabl e Con nect ion s Powe r Supply CT P C ab l e to an A S Y N C ter min al . 10B ase T Ethe rnet Cabl e PORT 2 PORT 3 POW ER CTP 10B - T PO RT 1 DIM S ite DSU Daughter car d RJ48S connector fo[...]
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Ins ta ll in g th e Pa th B uil der S 2 1x S w it ch Har d w ar e 2- 7 Cabling the P a thBui lder S21x Switc h Cables Intr oduction This secti on d escribe s cable s required to co nnect to the P athBuilde r S21x switc h. Po r t Characte ristics a nd Cabl e Requirement s The table be lo w lists the por t char acteristi cs, connector and cable requi[...]
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Página 28
2- 8 Install ing the Pa thB uil der S21x Swit ch Hardwa re Cabling the P ath Builder S 21x Sw itch 2 DB25 DIM Site Daugh- terc ard V . 1 1, V . 24, V .35, V. 3 6 DB25-to- DB25 Cable V .11, V .35 a nd V .36 - Max. sync speed 2 mpbs V .24 - M a x. sync speed 80 kpbs, M a x asyn c speed 115.2 kbps Selec table DIM Site Daugh- terc ard DSU DIM DSU/EIM C[...]
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Ins ta ll in g th e Pa th B uil der S 2 1x S w it ch Har d w ar e 2- 9 Cabling the P a thBui lder S21x Switc h Cable a nd Connector Pinouts F or more info rmat ion on cable and connect or pino uts, refer to Appendi x B , Path B uilder S21x Switc h Cabling or to t he Daughte rcard Installa tion Guid e f or inform ation on the optiona l daug htercard[...]
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2- 10 Install ing the Pa thB uil der S21x Swit ch Hardwa re Front Panel Dip S wi t che s Fr ont P an el Di p Swi tc hes Intr oduction Thi s s ection de scribe s the front panel dip switches on the P athBuilder S21x s w itc h. Front P anel Swi tches Figur e 2-4 ill ustrate s t he switches f ound behi nd the front panel of the PathB uil de r S21x swi[...]
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Página 31
Ins ta ll in g th e Pa th B uil der S 2 1x S w it ch Har d w ar e 2-1 1 Installing O pti onal Daughtercar ds I nsta lling Op ti onal Dau ghte r car ds Optional Daughter cards The P athBuilde r S 21x switch s upports the fol lowin g optional da ughte rcards: • V oice Relay Daughter card • Dual FXS V oice Relay Daught ercard • RemoteV u Daughte[...]
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2- 12 Install ing the Pa thB uil der S21x Swit ch Hardwa re In sta lli ng or R e movi ng t h e L ith ium B atte ry Ins tall ing or Re movi ng the L ithi um Batt ery Intr oduction Thi s sectio n e xplains how to repl ace the real tim e batte ry . The P athBuil der S21x switc h us e s a lithiu m b attery on the mother board to maintai n the node’ s[...]
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Página 33
Ins ta ll in g th e Pa th B uil der S 2 1x S w it ch Har d w ar e 2-1 3 Inst alling or Remo vi ng the Lithiu m Battery Remov ing the T op Cover Re fer to F igure 2-5 when remo ving the t op cov er and front panel a nd follo w the se steps : Figure 2-5. Remo ving T op Co ver and Fr ont P anel on P athBuilder S21x Switch Step Act ion 1 Open fr ont pa[...]
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2- 14 Install ing the Pa thB uil der S21x Swit ch Hardwa re In sta lli ng or R e movi ng t h e L ith ium B atte ry Remov ing/ Instal ling the Bat tery Figure 2-6 sho ws ho w to inst all and repl ace the batte ry . Figure 2-6. Replacing t he Batte r y Re tain ing T abs Ba tt er y Hold er Battery T o rem ove t he b att ery: Usi ng yo u r f i ng e rs,[...]
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Página 35
Po wering on t he P athB uilder S21x Switch 3-1 Chapter 3 P o we ring o n th e P athBuilder S21x Switch Overview Intr oduction Thi s cha pter de scribe s • po we ring up the P athBuilder S21x switc h • inte rpretin g LED displ ay for po wer up diagnostics • accessi ng the CTP[...]
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3- 2 Powe ring on the PathBu ild er S21x Switc h P owering On The PathBuilder S21x Switch P o weri n g On The P athBu i lder S21x Switch Intr oduction Thi s s ection de scribe s the sequenc e of e vents when you powe r up the Pa thBuilder S21x switch. P owering On the P athBuilde r S21x Swi tch The P a t hBuilder S21x switch d oes not hav e a po we[...]
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Página 37
Po wering on t he P athB uilder S21x Switch 3-3 P owerup Diagno stics P o werup Dia gnostics Intr oduction Thi s s ection de scribe s dia gnostics that run auto matically when you po wer up th e Path B uilder S21x swi tch. Front Cov er LEDs The three front c ove r LE D s on the Pa thBuilder S21x switch help yo u foll ow t he progre ss of the unit?[...]
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Página 38
3- 4 Powe ring on the PathBu ild er S21x Switc h P owerup Diagno stics P ower Up Sequence When the PathB uilder S21x swit ch po wer cord is plugge d into the po wer supply outle t, you will see the follo wing powerup se quence: Har d w ar e Fail ure If the TEST light tur ns on a nd r emains on, one or more of the diagnostic tests hav e fail e d, in[...]
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Página 39
Po wering on t he P athB uilder S21x Switch 3-5 Accessing the Control T erminal P o r t Accessing th e Contr o l T erminal P or t Intr oduction Onc e you ha v e po were d on the Pa thBuild er S21x swit ch, you c an acce ss the Contr ol T ermi nal Port from the PC or terminal att ache d to the CTP port. Note This se ction does not provi de all in fo[...]
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Spe cif ications A-1 Appendix A Specifi cati on s Speci fi cations Intr oduction Thi s s ection de scribe s the physic al and en viro nmental specif icatio ns and powe r requir ements for the PathBui lde r S21x switch product . Ha r d war e Path Builder S21x swi tch pr oducts f eature the f ollo wing: • 68360 pr ocessor • 4 Mbytes DRAM (expa nd[...]
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A-2 Spe cif ications Po w e r Requirements Pa thBuil der S21 x switc h typic ally has the follo wing po wer requi rements : • 100 to 240 V AC nomina l a t 47 to 63 Hz • 32 watt s i nput power (64 V A) • maximum inp ut current 0 . 7 amps P ower Supply Description P ath Builder S21x switc h products a r e po wered by a swit ch mode po wer suppl[...]
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Path B uil der S 2 1x S w it ch Ca bli ng B-1 Appendix B P athBui l der S 21x Sw i t c h Cab ling Overview Intr oduction Thi s App endix i dentif ies t he cab les and pinout requir ements for the PathBui lder S21x switch. The follo wi ng cable s are des crib ed in this app en dix: • CTP Access Cable • Dual FXS V oice Relay Cable • 10 BaseT Cr[...]
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B- 2 Pa th Builder S21x Swit ch Ca blin g CTP Access Cable CTP Access Cable CTP Cable Connector and Pinout Use the supplie d RJ45/DB25 cable to conne ct to the CTP Port (Por t 4 ) and p erfo rm CTP operati ons such as coldloa ding softw are images into a Pat hBuilde r S 21 x switch . Port 4 is a DCE. This table identif ies the pinout for this R J-4[...]
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Página 45
Path B uil der S 2 1x S w it ch Ca bli ng B-3 V o ice Relay Cable V oi ce R el a y C ab le Specific ation The v oice relay cabl e ship ped with the V oice Relay Daughte rca rd has the follo wing specif ication: • Connect ors: RJ11 to RJ11 Cable • Color: Gray Connector Pinout The RJ11 connect ors for the FXO and FXS port ha ve the f ollo wing pi[...]
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Página 46
B- 4 Pa th Builder S21x Swit ch Ca blin g Dual FXS V o ice Rela y Cable Dual FXS V oic e Rela y Cab le Specific ation The v oice relay cabl e ship ped with the Dual FXS V oice Relay Daughter car d has the foll owing spe cifi cati on: • Connect ors: RJ45 to RJ45 Cable • Color: Gray Connector Pinout The RJ45 FXS port h ave the follo wi ng p inout[...]
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Página 47
Path B uil der S 2 1x S w it ch Ca bli ng B-5 10BaseT Crossover Cable 10BaseT Crosso ver Cabl e Specific ations The 10BaseT ca ble s hipped w ith the P a thBuilder S21x swi tch ha s the fol lowing specif ications: • Cable T ype: Cate gor y 3 or bette r • Connect ors: RJ45 to RJ45 • Color: Gray • Part N umb er: 61798-01 Connector Pinout Four[...]
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Página 48
B- 6 Pa th Builder S21x Swit ch Ca blin g RemoteV u Video Cables RemoteV u Video Cabl es Intr oduction The RemoteV u Daught ercard r equir es the follo wing cabl es: • RJ45-to- RJ45 Ca mera Int e rface Cab l e • BNC-to-BNC C able RJ-45 Connect or - Camera Interface Connector Pinout This tabl e describes the RJ-45 conne ctor - camera int erface [...]
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Página 49
Path B uil der S 2 1x S w it ch Ca bli ng B-7 DSU Dau g hter car d Cable DSU Daugh tercar d Cable DSU Daughter c ard Cable P inout The fol lowin g t able sho ws the pinout s for the RJ48S c onnector : Pin Signal Function 1 TX - TIP 2 T X - RIN G 3 RX - TI P 4 RX -R ING[...]
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Página 50
B- 8 Pa th Builder S21x Swit ch Ca blin g V. 3 5 / V. 3 6 C a b l e V .35/V .36 Cab le V . 35/ V .36 DCE Cable P inout The follo wing t a bl e shows the DCE pinouts forV .35 a nd V .36 cables. Pin Function/Signal Na me 1 SHIELD/FRAME GROUND 2 TRANS MITTED D A T A A 3 RECEIVED DA T A A 4 REQUEST TO SEND 5 CLEAR T O SEND 6 DA T A SET R EAD Y 7 SIGNAL[...]
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Página 51
Path B uil der S 2 1x S w it ch Ca bli ng B-9 V .35/V .36 Cable V . 35/ V .36 DTE Cable P inout The follo win g table sho ws the DTE pi nouts for V .35 and V .36 cables. Pin Function/Signal Na me 1 SHIELD/FRAME GROUND 2 TRANS MITTED D A T A A 3 RECEIVED DA T A A 4 REQUEST TO SEND 5 CLEAR T O SEND 6 DA T A SET R EAD Y 7 SIGNAL GR OUND 8 DA T A CARRI[...]
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Página 52
B- 10 Pa thBuil der S21x S witch Ca bling V . 11 Cable V .11 Ca b le V .11 DCE Cabl e The follo win g tabl e shows the DCE pinout s f or the V .11 cable . Pin V . 11 Function/Signal Na me 1 SHIELD/FRAME GROUND 2 T (A) TR ANS MITTED D A T A A 3 R ( A) RECEIVED D A T A A 4 C ( A) CONTR OL A 6 I (B) INDICA TION B 7 SIGNAL GR OUND 8 I (A) INDICA TION A[...]
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Página 53
Path B uil der S 2 1x S w it ch Ca bli ng B- 11 V .11 Cable V .11 DTE Cable The follo wing tabl e sho ws the DTE pinouts for the V .11 cable. Pin Function/Signal Na me 1 SHIELD/FRAME GROUND 2 TRANS MITTED D A T A A 3 RECEIVED DA T A A 4 CONTROL A 6 INDICA TION B 7 SIGNAL GR OUND 8 INDICA TION A 13 TRANSMIT CLOCK B 14 TRANSMITTED D A T A B 15 TRANSM[...]
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B- 12 Pa thBuil der S21x S witch Ca bling V . 24 Cable V .24 Ca b le V .24 DCE Cabl e The follo win g tabl e shows the DCE pinout s f or the V .24 cable . The se pi ns are assi gned doub le func tions i n th e V . 24 c able: • Pin 15: Output s TR ANSMIT C LOC K i f the port is conf igure d for inte r nal clocks. Other wise it a cts as a V .54 Loo[...]
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Path B uil der S 2 1x S w it ch Ca bli ng B- 13 V .24 Cable V .24 DTE Cable The follo wing tabl e sho ws the DTE pinouts for the V .24 cable. Pin Function/Signal Na me 1 Shield/Frame Gr ound 2 TXD 3R X D 4R T S 5C T S 6D S R 7 Signal Ground 8D C D 14 DA T A RE S T RAI NT 15 TRANSMIT CLOCK 16 ST ANDBY INDICA TOR 17 RECEIVE C LOC K 18 EXTERN AL RECEI[...]
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B- 14 Pa thBuil der S21x S witch Ca bling V . 24 Cable[...]
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T ro ubleshoot ing Y o ur Pa thBu ild er S21x Switc h C-1 Appendix C T ro ubleshooti n g Y ou r P athBuilder S21x Switch In T hi s Appen dix Intr oduction Thi s appe ndix de scribe s some of the actions you can tak e to correct probl ems you may be ha ving wit h yo ur Pa thBuilder S21x switch.[...]
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C- 2 T ro ubles hoot ing Y our Pa thBu ild er S21x Sw itc h Wh il e Se tti ng Up Y ou r C onf igu ra tio n Whil e Sett i ng Up Y our Conf igura tio n Intr oduction Thi s s ection de scribe s the ways you c an use t o isola te p roblems that y ou may encounte r whi le sett ing up a Pat hBuilder S21x switch to p ass IP traf fic ove r PP P links. F or[...]
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Página 59
T ro ubleshoot ing Y o ur Pa thBu ild er S21x Switc h C-3 While Sett ing Up Y our Confi guratio n Pinging the Local LAN Interf ace From the worksta tion or P C connected to the same loca l LAN se gment tha t the Path B uilder S21x swi tch is connec ted to, ping the LAN inte rface o f the PathB uilder S200 ser ies swi tch (“ping 10. 10. 10.1”). [...]
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C- 4 T ro ubles hoot ing Y our Pa thBu ild er S21x Sw itc h Wh il e Se tti ng Up Y ou r C onf igu ra tio n Pinging the Local W AN I n ter f ace Once you are succ essful in g e t ting ping r e sponses from the loc al LAN i nt erface, you can proce ed to ping the local W AN int e rface (“p i ng 10.10.20 .1” i n the ex ample ). If there is no res [...]
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T e c hni ca l Su pport D-1 Appendix D T echnical Supp o r t 3Com pr ovide s easy a ccess t o tec hnical support information through a v ariety of servic es. This appe ndix de scribes these servic es. Infor mation cont ained in this a ppe ndix is corr ect at time of publi cati on. F o r the v ery latest , 3Com reco mmends that you acc ess the 3Com [...]
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D-2 T echnic al Support 3Com Bulletin Boar d Service The 3Com BBS contains patche s, softw are , and dri vers fo r 3C o m products. This servic e is a v ailable throug h an alog modem or digit a l modem (ISDN) 24 hours a day , 7 days a week. Access b y Analog Mode m T o reach the servi ce by mo dem, se t your m odem to 8 data bits, no parity , and [...]
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T e c hni ca l Su pport D-3 If you are unable to contact your netwo rk supplie r , see the fol lo win g s ectio n on ho w to c ontact 3C om. Support fr om 3Com If you a re una ble t o obtai n assi stance from the 3Com onlin e tech nical r esources or from your n etwork s upplier , 3Com o f fers t echnical tele phone s upport services. T o f ind out[...]
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D-4 Returning Pr oducts f or Repair Before you send a produ ct directly to 3C om for repair , you must fi rst obtain a Ret urn Materia ls Authoriza tion (RMA) number . Products sent to 3Com without R MA numbers will b e r eturned to the sender unope ned, at the sender’ s e xpe nse. T o obtain an RMA nu mber , call or fax: 3/26/98 Country T e leph[...]
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I ndex Inde x-1 Numerics 10Base2 Etherne t cable 2-9 10Bas eT E thernet cabl e 2-9 15637 ChapTitle PathBui lder S 21x Seri es Switc h 2-1 3Com bullet in board servic e (3Com BBS) 2 3Com URL 1 3ComFacts 2 A air circu l ati on 2-3 Audience v B Batter y disposa l 2-12 repla cement sc hedule 2-12 repla cement typ e 2-12 bulle tin board servic e 2 C Cab[...]
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Inde x-2 hardwa re failu re 3-4 soft ware fa ilure 3-4 pow er-up 3-2 Diagnos tics 3-3 R retur ning products f or repair 4 RFC 8 7 7 descr iption 1- 5 S Safety spe cificati ons A-2 site prep ar at ion 2-3 Speci al notices descr iption v Spec ificat ions electro magn etic A-1 environm ental A- 1 physic al A- 2 pow er req ui rem en t s A-2 safety A-2 [...]