Aastra Telecom 9112i manual

9112i IP PHONE RELEASE 1.4 USER GUIDE 41-000111-00 -08[...]

Aastra Telecom will not accept liabi lity for any damages and/or lon g distance charges, which resul t from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aa stra Telecom will not be liable for tech nical or editorial errors o r omissions contained within this documentat ion. The information contained in this[...]

480i IP Phone User Guide v SOFTW ARE LICENSE AGREEMENT Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transfer able, non-sublicenseable and non- exclusive, restricted use license to use Software in object form solely with the Equipm ent for which the Software was intended. This Product ma[...]

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Table of Contents 480i IP Phone User Guide v T able of Contents About This Guide ............ ... .......... 1 Documentation .................. 1 Introduction .......... .............. .......... 1 Phone Features ................. 1 Requirements ................ .... 1 Installation and Set-up ...... 2 Getting S t arted ............. ...............[...]

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9112i IP Phone User Guide 1 About This Guide About T his Guide This guide explain s how to use your new 9112i phone. Not all features listed are available by default. Contact your system administrator to find out which features and services are available on your system. Your system administrator also has the ability to customize some features on th[...]

2 9112i IP Phone User Guide Getting Started • Category 5/5e straight through cabling • Power adapter Installation and Set-up If your system administrator has not already set-up your 9112i phone, please refer to the Aastra SIP IP Phone 9112i Installation Guide for basic installation and physical set-up of the 9112i. For more advanced administrat[...]

9112i IP Phone User Guide 3 Getting Started Important! Do not unplug or remove power to the phone while it is checki ng or installi ng firmware. Start up Scr eens After the phone displays the Aastra splash screen or after downloading an update (if an update was available), the phone displays the Idle State screen: The basic Idle State screen lists [...]

4 9112i IP Phone User Guide Aastra Web UI The "Network Settings" and " SIP Settings " selections are administrator level options, and require an admini strator password to access. Setting defaults under " Phone Status" also requires an administrator password. These options should onl y be set up and changed by y our sy[...]

9112i IP Phone User Guide 5 Aastra Web UI Accessing the Aastr a W eb UI 1. Open your web browser a nd enter the phone’s IP address or host name into the address field. 2. At the prompt, enter your username and pa ssword and click . Note: For a user, the defaul t user name is “ user ” and the password field is left blank. The Network Status w [...]

6 9112i IP Phone User Guide User Password User P ass wor d This category allows yo u to change the web-access password for your phone. Changin g your password ensures that only you can alter your phone settings , and helps keep your syste m secure. You can change your user passwo rd using the IP phone UI or the Aastra Web UI. 1. Press I on the phon[...]

9112i IP Phone User Guide 7 Using Your Phone Using Y our Phone The following s ections describe the various 9112i phone key functions, and how they help yo u make and manage your calls and caller information. Hard K eys The following hard keys labeled on your phone are configured for the call handli ng features: • Callers n •C o n f e r e n c e[...]

8 9112i IP Phone User Guide Programmable Keys Progr ammable Ke ys There are 2 programmable keys on the 9112i phone, located to the far right of the dial pad, below the Swap key. You can set the programmable keys with any of the following functions: • speeddial • DND (do not disturb) •f l a s h •X M L •P a r k •P i c k u p These keys can[...]

9112i IP Phone User Guide 9 Programmable Keys 1. Click on Oper ation → Programmable Key s . 2. Select "Hard Key 1" or " Hard Key 2 ". 3. In the " Type " field, select speeddial to apply to the programmable key. 4. In the " Value " field, enter the phone number o r extension to apply to this hard key for spe[...]

10 9112i IP Phone User Guide Programmable Keys to " flash ". The IP phone ge nerates flash events only when a call is connected and there is an active RTP stream (for ex ample, when the call is not on hold). 1. Click on Operation → Programmable Keys. 2. Select "Hard Key 1" or " Hard Key 2 ". 3. In the " Type &qu[...]

9112i IP Phone User Guide 11 Programmable Keys 2. Use the r and s to scroll through the customized featur es. 3. For menu and directory services, select a servi ce to display the information for that customized service. Message services display to the screen after pressing the programmable key. For user input serv ices, follow the prompts as approp[...]

12 9112i IP Phone User Guide Programmable Keys 1. Click on Oper ation → Programmable Keys and XML. 2. Pick a programmable key to configure for Parking a call. 3. In the " Type " field, select Park . 4. In the " Value " field, enter the approriate value based on the server in your network. Note: For values to enter in this fiel[...]

9112i IP Phone User Guide 13 Programmable Keys through the n , m or J keys on your phone. This overw rites the previous entry. 1. Click on Oper ation → Programmable Key s . 2. For "Hard Key 1" or " Hard Key 2 ", select a function from the " Type " field. 3. Change the value in the " Value " field if require[...]

14 9112i IP Phone User Guide Restarting your phone Restarting y our phone You may want to restart your phone to chec k for updates for your phone on th e server. You may occasionally need to restart your phone to set changes or updates to your phone or n etwork settin gs. You may also need to restart your phone if you have been asked to do so by yo[...]

9112i IP Phone User Guide 15 Making Calls Making Calls This section des cribes ways to make calls on yo ur 9112i phone, using your handset, speakerphone, or headset. Dialing a Number First, take the ph one off-hook by lifting the handset, or by pressing q . At the dial tone, enter the number you wish to call. If y ou are unable to make calls within[...]

16 9112i IP Phone User Guide Making Calls 4. Use V to scroll down the lis t and press U to select your desired volume. 5. Press U to save changes and T to exit. 6. If you do not wish to save changes, press T to return to the previous screen. Note: By default, the volume for the headset microph one is set to medium. Making and Receivin g Calls Using[...]

9112i IP Phone User Guide 17 Making Calls Redial Press m to dial the most recent number you dialed from the phone. If you are off-hook and press m the last number you called will be called back. If you are on-hook and press m , a Redial Directory list appears on-screen. The re dial list stores up to the last 100 numbers you called, allowing you to [...]

18 9112i IP Phone User Guide Receiving Calls Receiving Calls When a call is ringing at your extension, you wil l see the " Inbound Call " Screen. Answ ering an Incoming Call T o answer the call: • For handsfree operat ion, press q for the incoming call. •P r e s s q for handsfree or headset operation. Note: The audio mode settin g you[...]

9112i IP Phone User Guide 19 Handling Calls Handling Calls When you are connected to a call, you can use the hard keys on the phone to place a call on hold, transfer a call, or conference. T he Swap Ke y While you’re on the phone, if there is a second inc oming call, pressi ng o places the cu rrent call on hold and answers the incoming call. Pres[...]

20 9112i IP Phone User Guide Handling Calls T ransferring Calls Blind T ransfer A blind transfer is when you transfer a call directly to another extension without c onsulting with the person receiving the call. To do this, simply comple te the transfe r immediately after you have entered th e number . The call goes directly to the extension or outs[...]

9112i IP Phone User Guide 21 Managing Calls l again will complete the conference. You can use V W to scroll through and see the numbers and names (if available) of the parties in the conference call. Note: When a name is displayed, pressin g U drops the displayed party from the call. Ending Calls To end a call, y ou first need to reconnect to the c[...]

22 9112i IP Phone User Guide Managing Calls list, or continue to press the next letters of the name to find a better match. 4. To dial the displayed number press j or just lift the handset. 5. Press J or N to cancel. Saving Numbers and Names to the Directory You can save a numbe r to your directory during a call, from the Redial list or Callers lis[...]

9112i IP Phone User Guide 23 Managing Calls erase a mistake, press T or L . 4. Press K to finish. Editing in Director y T o edit a listing in y our directory: 1. Press J . 2. Access the entry you want to edit by pressing the first letter of the name on the dial pad, and V W to scroll through the list. 3. To begin editing press T . Press T again to [...]

24 9112i IP Phone User Guide Managing Calls Accessing the C a llers List 1. Press n . Press V W to move through the Callers list. Press V to see the most recent call, or W to see the oldest call on your list. 2. To dial the displayed number just press j or lift the Handset. 3. Press T or n to cancel . Editing in the Callers List Important: The Call[...]

9112i IP Phone User Guide 25 Managing Calls 1. Press n . 2. Press V W to find the entry you want to edit . Press V to view the most recent call, or W to see the oldest call on your li st. 3. Press any ke y on the dial pad to begin editing. 4. To move the cursor one digit to the right, press U . To erase one digit to th e le ft of the cursor, press [...]

26 9112i IP Phone User Guide Managing Calls 4. Enter the number destination for which you want your incoming calls to be forwarded and press U . Note: If you leave th e "Number" field blank, call forwarding is disabled. 5. Press V to scroll to Cfwd Mode and press U . 6. Use the V W to select a value and press U . Valid values are All, Bus[...]

9112i IP Phone User Guide 27 Additional Features Additional F eatures This section de scribes addition al features you can set on the 9122i phone. Suppressing DTMF Pla yback A feature on the IP phones allows you to enable or disable the suppression of DTMF playback when a number is dialed from the programmable keys. When suppressio n of DTMF playba[...]

28 9112i IP Phone User Guide Additional Features Ring T one Sets In addition to ring tone s, you ca n configure ring to ne sets on a global-basis on the IP phone. Ring tone sets consist of tones customized for a specific country. The ring tone sets you can configure on the IP phones are: • US ( Default - also used in Canada) • United Kingdom ?[...]

9112i IP Phone User Guide 29 Additional Features 3. Select a value from the " Global Ring Tone " field . Note: See the Ring Tone Settings Table on page 26 for valid values. 4. Click to save your settings. These changes are not dynamic. You must restart your IP phone for the changes to take affect. 5. Click on Oper ation → Reset . 6. In [...]

30 9112i IP Phone User Guide Language Language Using the IP phone UI, yo u can set the phones to use a specific language to display. When you set th e language to use on the phone, all of the display screens (menus, servic es, options, etc.) displa y in that la nguage. V alid languages for the IP phones include English, French, Spanish, German, and[...]

9112i IP Phone User Guide 31 Troubleshooting Solutions refer to the “ Adjus ting Volume section ” in the Aastra SIP IP Phone 9112i Installation Guide provided with your phone. Wh y is the light not coming o n with a new V oice Mail Message? Your phone system or service provider must provide “Visual” Message Waiting service for this function[...]

32 9112i IP Phone User Guide Troubleshooting Solutions How do I r estart the IP phone? 1. Press the I button on the phon e to enter the Option List. 2. Use the V k ey to scroll down the list of options to Phone Status and press the U key to select. 3. Press the V key to scroll to the Restart Phone option. 4. Press the U key to confirm and restart t[...]

9112i IP Phone User Guide 33 Troubleshooting Solutions[...]

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9112i IP Phone User Guide 35 Troubleshooting Solutions[...]

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9112i IP Phone User Guide 37 Troubleshooting Solutions[...]

9112i IP Phone User Guide 38 Limited Warranty Limited W arr anty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shal l, at its option, and as the exclusive remedy, either repair or replace the telephone set at [...]

39 9112i IP Phone User Guide Limited Warranty charge. You are responsible for all shipping charges. For further information and shipping instructions; • In North America – contact our service information number: 1-800-574-1611. • Outside Nort h America – contact your sales representative. Note: Repairs to this pr oduct may be made only by t[...]

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Index Index-1 480i IP Phone User Guide Index Numerics 480i finding IP address for 4, 5, 6, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 27, 28, 29, 30 9112i featur es 1 getting started 2 installation and setup 2 option key 3 requirements 1 A Aastra Web UI basic settings d escription 5 operation description 5 status descript[...]

480i IP Phone User Guide In dex-2 Index Index redial button 15 restarting the phone 13 ring tone sets 26 ring tones 26 S speakerphone, using 14 speeddial 8 startup screens 3 swap key 18 T troubleshootin g solutions 29 How do I chan ge my user pas s- word? 29 How do I find the IP address of my phone? 29 How do I restart the IP phone? 30 Why can’t [...]

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If you’ve read this owner’s manual an d consulted the Troubles hooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc.2005 41-000098-00-08 eud-0862_en/1.0[...]