ABC Office ROYAL Alpha 583cx manual

Co n t e n t s 1 Welcome Before Starting ............. .................................................. .............. .................. ................. ............ ............. ............ 1 What is in the Box? ..... .................................................. .............. ............. ....................................... ....[...]

Contents ii Alpha 583cx User’s Guide 4 Setting Up Your Ca sh Register - the Basics Using the Displays .......... .................................. .......................... .............. ............. ............ ................. ............. 16 The Clerk Display .......... .................................. .......................... .....[...]

Alpha 583cx User’s Guide iii Contents Programming the Credit Keys ........... .................................................... .............. ............. .......... ........... ....... 46 Programming PLU Descriptions . ................................ ............. ............. .............. .......................... ............... 48 P[...]

Contents iv Alpha 583cx User’s Guide 9 Maintenance and Options Optional Accessories........ .................................................................. .............. .......... ......... ............... ............. 82 Installing a New Paper Roll .. .................................................... ................................ ...[...]

Alpha 583cx User’s Guide v Contents No-Sale Function............ .................. ................ ............. .............. .......................... ............................. ............ 101 Overriding a PLU Sale .................................................................. ............. .............. ............. ............[...]

Contents vi Alpha 583cx User’s Guide B GST/PST System for Canada ................... .............................................. .........121 Canadian Tax Programming Ex ample ............... .................................................................. .............. ..... 121 C Product Information ......... .............................[...]

Alpha 583cx User’s Guide We l c o m e Congratulations on purc hasing your n ew R oyal cash register! This register is designed to be easy to use, helping you to focus on running your business. Bef or e S ta r tin g Before you start using this manua l to set up and customize your cash register, you should know the following. When you need to press[...]

Chapter 1: Welcome 2 Alpha 583cx User’s Guide Wha t is in the B o x? Look for and unwrap the following: • Cash R egister • 1 starter roll of standard therma l paper, Royal R eorder Number 0 1 3 1 27 (5 7 .5mm). • The blac k Journal spindle in the pac king material. • 4 standard AA (1 .5 volt) batter ies for the memory back-up system. • [...]

Alpha 583cx User’s Guide G etting Star ted Se tting up your cash register co nsists of the following steps: • Plugging in and Putting in the Batteries • Installing the Paper R oll • Setting the Date And Time • Programming the Sales T ax • Setting at least 2 D epartment Keys Do all the steps to make sure you have yo ur cash register set [...]

Chapter 2: Getting Started 4 Alpha 583cx User’s Guide T o get the cash register ready to use 1 Re move the cash register and the pa rts from the box. Store the box and packing material in a safe, dry place. If you need to move the register in the future, you can put it bac k in the box. 2 Re move the tape holding the parts of the cash register in[...]

Alpha 583cx User’s Guide 5 Installing the Paper Roll Installing the P aper Roll Y our cash register has a thermal pr inter that pri nts receipts for the customer or a journal tape. Y ou can use 2¼ inch (5 7 .5 mm) wide standard thermal register paper . T o install the paper roll 1 Insert the P RG key and turn it to either R EG1 or R E G2. • If[...]

Chapter 2: Getting Started 6 Alpha 583cx User’s Guide • If you do not need to print receipts: Place the black plastic J ournal T akeup spindle on its grooves above the Battery compartment. The spindle sits above the paper roll. Pr ess the Fe e d key to move the paper through the printe r about 1 0-1 2 inches. P ush the paper through one of the [...]

Alpha 583cx User’s Guide 7 Setting the Date And Time Setting the Date And Time The date c h anges every day and prints in the month-day- year format. Y ou can prevent the date from printing on the transaction receipts. The date format can also be c hanged to print day-month-year . F or more information, see Programming Flag Options on page 5 6. Y[...]

Chapter 2: Getting Started 8 Alpha 583cx User’s Guide Pr ogramming the Sales T ax N ow you need to program the sales tax for your area. If you do not know your sales tax rate, contact your local government office. Tip Y ou must press at least 4 digits in step 4. Note If you make a mistake or you hear an err or beep, press Clear and star t over wi[...]

Alpha 583cx User’s Guide 9 Programming Department Keys Pr ogramming Depar tment K ey s Y ou are done with the basi c programming of your ca sh register . After you program at least 2 department keys, yo u are ready to use th e cash register, if you do not wa nt to use any of th e oth er features. F or more information about the other f eatures of[...]

Alpha 583cx User’s Guide G etting T o Kno w the C ash Register This c hapter shows you the basics of using your cash register after you set it up. If you have not yet set up yo ur cash register, see the Quick Start sheet that came in the box with your cash register or Getting Started on page 3. Opening and Closing the Customer Displa y Y ou can o[...]

Alpha 583cx User’s Guide 11 Opening and Closing the Customer Display When ringing up sales, the departme nt number or P LU number can also appear . If a description or name ha s been programmed, this description also appears. T able 2 Codes an d words that can appear in the display This code ... Appears when... : the -%/RA key registers a perce n[...]

Chapter 3: Getting To Know the Cash Register 12 Alpha 583cx User’s Guide U s ing the Mode K ey A rea The Mode key ar ea allows you to do the fol lowing. If you need to keep the register plu gged in when you ar e not using it, turn the Mode key to the OF F position. The keyboard will not work and the cash drawer is electronically lock ed. A small [...]

Alpha 583cx User’s Guide 13 Using the Keyboard Using the K e yboard The keyboard on your cash re gister looks like the following: T o use the keyboard, do the following: • T o use the cash register, put the key marked R EG in the Mode key hole and turn to R eg1 or Reg 2. N ow you can pr ess the round Number keys and Department keys to ring up a[...]

Chapter 3: Getting To Know the Cash Register 14 Alpha 583cx User’s Guide U s ing the Cash Dra wer The cash drawer is wher e you put the money after you ring up a sale. The cash drawer has slots fo r putting paper bills and a tray for coins. Y ou can store paper items suc h as chec ks an d charge slips under the removable coin tray . When you ring[...]

Alpha 583cx User’s Guide 15 Using the Accessory Drawer 2 T o lock the cash drawer, turn the key to the right and remove the key from the lock. 3 T o unlock the cash drawe r, turn the key to the left and remove the key from the lock. T o open the cash drawer using the emer genc y lever 1 W ith your hands on the cash drawer, ca refully tip the fron[...]

Alpha 583cx User’s Guide S etting Up Y our C a sh Regist er - the Basics This chapter includes ex planations for setti ng: • Messages on the display and on receipts • Setting clerk numbers • Setting mac hine numbers • Setting clerk and manager passwords • Clearing error codes Using the Displa ys Y our cash register includes two di splay[...]

Alpha 583cx User’s Guide 17 Setting Alphanumeric Descriptions The Clerk Display When ringing up sales, you see the department number or P LU number on the clerk display . F or information about all the messages that can appear on the display and how to open and close the display, see Opening and Closing the Customer Display on page 1 0. Setting A[...]

Chapter 4: Setting Up Your Cash Register - the Basics 18 Alpha 583cx User’s Guide Alphanumeric C ode Chart Other characters are also available. U se the tables in this section to help you find the ones you need. U se this table for lower case letters and numbers. T able 4 Lett ers and numbers Character Code Number Character Code Number Space 00 s[...]

Alpha 583cx User’s Guide 19 Setting Alphanumeric Descriptions U se this table for punctuation and foreign c h aracters. T able 5 Special Charac ters and P unc tuation Character Code Number Char ac ter Code Number ¡ 80 ? 28 ¿ 81 ! 29 á 82 @ 40 é 83 / 67 í 84 : 68 ó 85 # 69 ú 86 & 70 Ä 93 % 71 Ü 94 $ 72 Ö 95 , (comma) 73 Ï 96 ( 74 ü[...]

Chapter 4: Setting Up Your Cash Register - the Basics 20 Alpha 583cx User’s Guide Using Single Width Characters The following describes the maximum number of c haracters that can be programmed for each item desc ription in single width. T o make a space to separate words, press the round Number 0 key twice or pre ss the round N umber 00 key one t[...]

Alpha 583cx User’s Guide 21 Setting Alphanumeric Descriptions If you use double wide c h aracters, the maximum number of c haracters you can use is cut in half. T o make a character print extra wide, you must use the double width code 01 before eac h character as you type in the description. Pr ogramming a Store Logo or a Commercial Message Y ou [...]

Chapter 4: Setting Up Your Cash Register - the Basics 22 Alpha 583cx User’s Guide Before pr ogramming yo ur logo or message 1 W rite out your store name and the lo go message you want to program. 2 After writing out your message, count the number of characters on eac h line. The following example shows a message and the letter count, including sp[...]

Alpha 583cx User’s Guide 23 Setting Alphanumeric Descriptions Note If you enter the wrong character , press the Vo i d k ey to backspac e and delete that character and t hen continue. T o program your logo 1 Put the P RG key in the Mode key slot and turn it to the P RG position. 2 If you are prompted fo r a Manager Password, ty pe the password nu[...]

Chapter 4: Setting Up Your Cash Register - the Basics 24 Alpha 583cx User’s Guide Setting the Commercial Message in the Footer Y ou can also program a message that automatically prints at the bottom of the receipt. F or example, you can list your hours of opera tion or a special promotion at the bottom of every receipt. The Commercial message can[...]

Alpha 583cx User’s Guide 25 Setting Clerk Nu mbers and Names 6 If you want a 4th line, do the following: • U sing the round Number keys area, press 74 . • Press the Return key . F ooter line 4 appears on the display . • Enter the 4th line of the logo, up to 24 characters and then press the Check key . 7 If you want a 5th line, do the follow[...]

Chapter 4: Setting Up Your Cash Register - the Basics 26 Alpha 583cx User’s Guide T o set clerk numbers Example 4: F or Clerk #1, S ecurity number is 234 1 P u t the P RG key in the Mode key slot and turn it to the P RG position. 2 If you are prompted for a Manager Pa ssword, type the password number and then press the Check key . If you did n ot[...]

Alpha 583cx User’s Guide 27 Setting the Machine Number 3 The first 2 digits of the display sh ow the Clerk N umb er when entered and the display shows the Clerk N ame . The cash register is now ready for operation. Using the Clerk System If you see the message CLERK E12 , RE-CLERK# , or CLERK ERR in the display and you hear the error beep , clerk[...]

Chapter 4: Setting Up Your Cash Register - the Basics 28 Alpha 583cx User’s Guide Setting X and M anager P asswords T wo Manager Passwords are av ailable for added security: • one password to go to the P RG and Z modes • one password to go to the X mode. After you program a passwo rd, you must use it ever y time you go to the program mode or [...]

Alpha 583cx User’s Guide 29 Printing the Quick Start Program Confir mation Report 2 U sing the round N u mber keys, press 1212 and then press the Check key . 3 Y ou are now ready to run an X Report. Example 11: Go to the PRG or Z modes , using the Manager P assword 1313 1 Put the P RG key in the M ode key sl ot and turn it to the P RG or Z positi[...]

Chapter 4: Setting Up Your Cash Register - the Basics 30 Alpha 583cx User’s Guide Y our tape looks similar to the ex ampl e P r ogram C onfirmation Report shown below . The Date, Time, T ax Rate and D epart ment Status show s the information based upon your input. F or more details of the symbols pr inted in the Program C onfirmation Re port, see[...]

Alpha 583cx User’s Guide 31 Error Codes Error C odes Y our cash register makes beeps as well as shows you messages in the display . Some beeps and messages let you know everything is working and others let you know you need to do something. Clearing an Error The Clear key stops an alarm beep that happened because a key was pressed that was not co[...]

Chapter 4: Setting Up Your Cash Register - the Basics 32 Alpha 583cx User’s Guide If your cash register will not stop making a beep ing sound after you press the Clea r key, you can do two more things. Half System Cl ear If you pressed the Clear key and the error beep does not stop, you can do a Half S ystem Clear . F or more inform ation about a[...]

Alpha 583cx User’s Guide S etting Up Y our C ash Register - Ad va n c e d This chapter shows you more adva nced programming for your cash register . This chapter covers: • Programming D epartment Ke ys • Programming P LU D escriptions • Setting the D ecimal P oints • Setting the R ounding Rates • Programming Discounts • Programming Fl[...]

Chapter 5: Setting Up Your Cash Register - Advanced 34 Alpha 583cx User’s Guide Pr ogramming Depar tment K ey s D epartments are a category of merch andise. F or example, Department 1 can be H o usewares, D epartment 2 ca n be F o od, D epa rtment 3 can be W omens Clothing, and so on. This helps you trac k what you are selling. Eac h department c[...]

Alpha 583cx User’s Guide 35 Programming Department Keys 4 T o add another department, do step 3 again. T o program Depar tment 1 as taxable with no preset price and no description 1 Put the P RG key in the Mode key slot and turn it to the P RG position. 2 If you are prompted fo r a Manager Password, ty pe the password number and then press the Ch[...]

Chapter 5: Setting Up Your Cash Register - Advanced 36 Alpha 583cx User’s Guide 3 U sing the round N umber keys, press 00000 and then press the Subtotal /w/T ax key . 4 U sing the round N umber keys, press 0 and then press the Dept 2 key . 5 P ress the Amount T end/T otal key . Skip this step if you are going to enter a description. The departmen[...]

Alpha 583cx User’s Guide 37 Programming Department Keys are entered, the error beep sounds an d the keypad loc ks up. F or exampl e, to limit ring ups of more th an $99.9 9, set the H D LO to 4. Pr ogramming T a x Status Some items must have tax collected by law . Y ou can program your cash register to automatically assign the right amount of tax[...]

Chapter 5: Setting Up Your Cash Register - Advanced 38 Alpha 583cx User’s Guide Pro g r am m i n g D ep a r t me n t Pre s e t Pr i c e If you do not want to pres et a price, a price of 0 must be assigned to that department key . Department P reset Price programs a price in a department to save time wh en ringing up an entry . E ven if a price ha[...]

Alpha 583cx User’s Guide 39 Programming Department Keys Pr ogramming Depar tment Names A name or description can be assigned to eac h department key . This name appears on the clerk display and prints when ringing up sales. F or example, Clothing can print on the receipt in place of Dept 1 , Shoes can print on the receipt in place of Dept 2 , Spo[...]

Chapter 5: Setting Up Your Cash Register - Advanced 40 Alpha 583cx User’s Guide Alphanumeric Code Char t Many c h aracters are also available. U s e the tables in th is section to help you find the ones you need. U se the following table fo r lower case letters and numbers. If you want to use double width characters, press 01 before eac h charact[...]

Alpha 583cx User’s Guide 41 Programming Department Keys U se this table for punctuation and foreign c h aracters. T able 12 Special Characters and Punctuation Character Code Number Char ac ter Code Number ¡ 80 ? 28 ¿ 81 ! 29 á 82 @ 40 é 83 / 67 í 84 : 68 ó 85 # 69 ú 86 & 70 Ä 93 % 71 Ü 94 $ 72 Ö 95 , (comma) 73 Ï 96 ( 74 ü 97 ) 75[...]

Chapter 5: Setting Up Your Cash Register - Advanced 42 Alpha 583cx User’s Guide Pr ogramming Scrolling Messages Y our cash register shows messages tha t move when you are not using it. Y ou can use the default messages or you can program your own. Y ou can c h ange one or more messages at any ti me. F or example, if you have a new promotion, you [...]

Alpha 583cx User’s Guide 43 Programming Scrolling Message Display Times T o program a message 1 Put the P RG key in the Mode key slot and turn it to the P RG position. 2 If you are prompted fo r a Manager Password, ty pe the password number and then press the Check key . If you did not program a Manager Password, go to the next step. 3 U sing the[...]

Chapter 5: Setting Up Your Cash Register - Advanced 44 Alpha 583cx User’s Guide Setti ng the Mode Message T o program the Mode message time setting 1 P u t the P RG key in the Mode key slot and turn it to the P RG position. 2 If you are prompted for a Manager Pa ssword, type the password number and then press the Check key . If you did n ot progr[...]

Alpha 583cx User’s Guide 45 Programming Scrolling Message Display Times T o program the Sales message stop time setting 1 Put the P RG key in the Mode key slot and turn it to the P RG position. 2 If you are prompted fo r a Manager Password, ty pe the password number and then press the Check key . If you did not program a Manager Password, go to t[...]

Chapter 5: Setting Up Your Cash Register - Advanced 46 Alpha 583cx User’s Guide Setting the Amount of Time L etters Appear in the Displa y Y ou can specify the amount of time l e tters appear in the display . The shorter amount of time, the faster the message scrolls across the display . T o program the amount of time letters appears 1 P u t the [...]

Alpha 583cx User’s Guide 47 Programming the Credit Keys Note If you want to use Depar tm ents 19 and 20 as credit card keys , they no longer work as depar tment keys until you set Flag 16 back to 0. T o program a credit key 1 Put the P RG key in the Mode key slot and turn it to the P RG position. 2 If you are prompted fo r a Manager Password, ty [...]

Chapter 5: Setting Up Your Cash Register - Advanced 48 Alpha 583cx User’s Guide Pr ogramming PL U Descriptions The Price-Look Up system allows for fast, accurate entry of an item and automatically records the number of items sold. If you want to use the optional barcode reader, you can scan U P C codes to ring up items. A total of 1 000 Price Loo[...]

Alpha 583cx User’s Guide 49 Programming PLU Descriptions 5 U sing the round Number keys, press 299 and then press the Depa r tm ent 1 key . F or more information about using the department keys, see Assigning D e partment N umber Keys on page 38. 6 Press the keys to spell APPLE , using the Alphanume ric keys or the Alphanumeric Co de Chart, if ne[...]

Chapter 5: Setting Up Your Cash Register - Advanced 50 Alpha 583cx User’s Guide 5 U sing the round N umber keys, press 299 and then press the Department 1 key . The P LU name appears on the display . F o r more information about using the department keys, see Assigning D epartment N u mber K eys on page 3 8. 6 P ress the keys to spell BOOK , usin[...]

Alpha 583cx User’s Guide 51 Setting the Rounding Rates 2 If you are prompted fo r a Manager Password, ty pe the password number and then press the Check key . If you did not program a Manager Password, go to the next step. 3 U sing the round Number keys, press 2 and then press the -%/RA ke y . Setting the Rounding R ates Y ou may want to sell 2 i[...]

Chapter 5: Setting Up Your Cash Register - Advanced 52 Alpha 583cx User’s Guide a discount, the discount you enter must always be 4 digits. F or example, you enter a 25 % discount as 2500 . Y ou can also set it so that the Mi nus P ercentage Discount amount is not subtracted from the department totals on the Management R eports. F o r more inform[...]

Alpha 583cx User’s Guide 53 Programming Discounts If large number of digits is entere d, you hear an error beep and the keypad loc ks up. F o r example: T o make sure no one can ring up more than $99.9 9 on the Coupon Disc ount key, set the H D LO to 4. 2 Setting the T ax Status. Th e t ax sta tus determines how you wan t the tax rate to be charg[...]

Chapter 5: Setting Up Your Cash Register - Advanced 54 Alpha 583cx User’s Guide T o progr am the Coupon ke y The following examples show the most commonly used options in programming the Coupon Discount key . Meth od 1 Y ou can select if no tax is programmed in the cash register or if you want to c h arge the tax rate on the origin al amount of a[...]

Alpha 583cx User’s Guide 55 Programming Discounts 2 If you are prompted fo r a Manager Password, ty pe the password number and then press the Check key . If you did not program a Manager Password, go to the next step. 3 U sing the round Number keys, press 000 and then press the Cpn key . Note See page 96 to ring up a coupon sale programmed with M[...]

Chapter 5: Setting Up Your Cash Register - Advanced 56 Alpha 583cx User’s Guide 2 If you are prompted for a Manager Pa ssword, type the password number and then press the Check key . If you did n ot program a Manager P a ssword, go to the next step. 3 U sing the round N u mber keys, press 1000 0 and then press the +%/PO key . Y ou must always ent[...]

Alpha 583cx User’s Guide 57 Programming Flag Options 2 If you are prompted fo r a Manager Password, ty pe the password number and then press the Check key . If you did not program a Manager Password, go to the next step. 3 U sing the round Number keys, press 31 and then press the Vo i d key . Flag #3 is now set with A ction 1 . The following tabl[...]

Chapter 5: Setting Up Your Cash Register - Advanced 58 Alpha 583cx User’s Guide 9 The Time prints on sales receipts and management reports. 0 The Time does not print on sales receipts and management reports. 1 1 0 The Consecutive N umber prints on the receipt. 0 The Consecutive N umber does not print on the receipt. 1 1 1 The Clerk N ame prints o[...]

Alpha 583cx User’s Guide 59 Programming Flag Options 1 8 Time appears on the displa y and prints in 2 4 hour mode. 0 Time appears on the display and prints in 1 2 hour (am/pm) mode. 1 1 9 Sets the language for the cash register . The options are: English 0 Spanish 1 Fre nch 2 Ge rman 3 2 0 A Clerk N umber is not required before each transaction. [...]

Chapter 5: Setting Up Your Cash Register - Advanced 60 Alpha 583cx User’s Guide 23 -% is subtracted and +% is added to departm ent totals on X/Z readings. 0 -% is not subtracted and +% is not added to department totals on X/Z readings. 1 24 T AX amounts print separa tely on sales receipts. 0 T AX amounts print as one figure on sales receipts. The[...]

Alpha 583cx User’s Guide 61 Programming Flag Options Note Flags 28, 30 and 31 do not apply to the U.S. market. 3 3 The Co mmercial message does not print. 0 The Co mmercial logo message prints. 1 3 4 Second receipt cannot be issued. 0 Second receipt can be issued. 1 T able 17 Flag options (Continued) This F lag number ... Sets these actions... Se[...]

Alpha 583cx User’s Guide R inging up Sa les and U sing T raining Mode After you set up your cash regist er, ringing up sales is easy . F or information about ringin g up comp licated sales, see Examples on page 90. If you want to learn about using the cash register without affecting the daily total, you can use the T raining mode. Y ou or someone[...]

Alpha 583cx User’s Guide 63 Ringing up Sales T o ring up straight sales without a PL U number 1 Put the RE G key in the M ode k ey slot and turn it to the RE G1 or R EG2 position. Y ou are ready to ring up a sale. 2 U sing the round Number keys area, type the price of the first item. 3 Press the De partme nt key for that item. T o use the Departm[...]

Chapter 6: Ringing up Sal es and Using Training Mode 64 Alpha 583cx User’s Guide Ringing up Sales with the Barcode Reader Y ou can also ring up sales using the opti onal barcode reader . Before you can ring up sales with the barcode reader, the U P C symbol must be programmed into the cash register with the barc ode reader . F or more information[...]

Alpha 583cx User’s Guide 65 Using Training Mode numbers continue from the last numb er printe d before you entered T raining mode. When the cash register is in T raini ng mode, a small light appears in the left digit of the Clerk display . S ome transactions may also print DEMO on the receipt. T o star t T raining mode 1 Put the P RG key in the M[...]

Alpha 583cx User’s Guide P rogr amming C o mple x T ax Rates Y our cash register can manage complex tax rates and assignments. This chapter explains how to do this. Many people do not need the infor mation in this chapter . If this information does not relate to your business needs, yo u can skip it. If some information is related to your specif [...]

Alpha 583cx User’s Guide 67 Setting the Tax Rates Setting the T ax R ates Y ou can program 4 different tax rates on your cash register . Each tax rate can be linked directly to a depart ment key (see Programming T ax Status on page 3 7), or by pressing the Ta x 1 or Ta x 2 keys before ringing up an entry . Y ou can set the cash register to not pr[...]

Chapter 7: Programmin g Complex Tax Rates 68 Alpha 583cx User’s Guide 2 If you are prompted for a Manager Pa ssword, type the password number and then press the Check key . If you did n ot program a Manager P a ssword, go to the next step. 3 U sing the round N umber keys area, press 1 and press the Ta x 1 key . 4 U sing the round N umber keys are[...]

Alpha 583cx User’s Guide 69 Setting the Tax Rates T o program a First V A T tax rate Example 24: 10% T ax P rogramming 1 Put the P RG key in the Mode key slot and turn it to the P RG position. 2 If you are prompted fo r a Manager Password, ty pe the password number and then press the Check key . If you did not program a Manager Password, go to th[...]

Alpha 583cx User’s Guide Running Repor ts Y our cash register includes many reports. In this chapter, we explain: • Programming confirmation • The assigned Department keys • The assigned P LU s • The tax status of departments and P LU s • Management reports, suc h as sales totals Running the Pr ogram C onfirmation Repor t The Pr ogram C[...]

Alpha 583cx User’s Guide 71 Running the Program Confirma tion Report An example P rogram Confirmation R e port is show below . The figures shown in this example ar e randomly selected. Y our report shows you the specific information ab out the programming for your cash register . Note Flags 28, 30 and 31 do not apply to the U.S. market. T able 18[...]

Chapter 8: Running Reports 72 Alpha 583cx User’s Guide Running the Depar tment C onfirmation Report Y ou can print a report that shows the programmed information for a range of departments. This is helpful if you want to see the programmed names of some of the de partments, but do not n eed to see all other programming information. Y ou can also [...]

Alpha 583cx User’s Guide 73 Running the Department Sales Report An example P LU Confirmation Re port is show below . Y our report shows you the specific informatio n about your programming. Running the Depar tment Sales Repor t The D epartment Sales Report allows you to c heck the current sales information for specified departments. T o run a Dep[...]

Chapter 8: Running Reports 74 Alpha 583cx User’s Guide When you are done printing these reports, the information only exists on the cash register tape. Y ou ca n run almost all reports in the Z position. T o prevent someone from accidently printing these re ports, a manager password can be set. After the password is set, these reports do not prin[...]

Alpha 583cx User’s Guide 75 Running Management Reports About Management Repor ts The following management reports are available: • Cash-in-Drawer Report - Only available in the X position. T ells you how much cash is in the drawe r at the time of the report. • Clerk R eport - Prints total sales amounts of eac h Clerk Number . • Financial Re[...]

Chapter 8: Running Reports 76 Alpha 583cx User’s Guide Running a Clerk Repor t The Clerk report shows sales by cl erk number . F or more information about setting clerk numb ers, see Setting Clerk N umbers and N ames on page 25. • A Clerk report in the X position s hows sales up to the current hour . • A Clerk report in the Z position show s [...]

Alpha 583cx User’s Guide 77 Running Management Reports Note If you use the Z position, th e histor y is reset in the cash r egister af ter the repor t is printed . 2 If you are prompted fo r a Manager Password, ty pe the password number and then press the Check key . If you did not program a Manager Password, go to the next step. 3 Press the Amou[...]

Chapter 8: Running Reports 78 Alpha 583cx User’s Guide discount (CO U P O N), minus perc entage discount (DI SC O U NT), return/refund (R E F U N D), and void (V O I D/C O R R). Note The P ercentage Discount [-%] must be done after each item, not on the subtotal amount, for the f o rmula giv en above to balance as shown. The Financial report look[...]

Alpha 583cx User’s Guide 79 Running Management Reports T o reset the Z2 counter 1 Put the P RG key in the Mode key slot and turn it to the P RG position. 2 If you are prompted fo r a Manager Password, ty pe the password number and then press the Check key . If you did not program a Manager Password, go to the next step. 3 In the round Number keys[...]

Chapter 8: Running Reports 80 Alpha 583cx User’s Guide Running PL U R epor ts The P LU report shows the q uant ity a n d cost of each P LU Number rung up. Only P LU s that had sales will print. Important A PL U Reading must be closed out in the Z position. T o print a PL U repor t 1 P u t the Z or P RG key in the Mode ke y slot and turn it to the[...]

Alpha 583cx User’s Guide Maintenanc e and Options F ollow these steps to make sure yo ur cash register works well. • Y our register must remain uncovere d when turned on. This allows the electronic components to properly cool. • U se a dust cover when the register is not in operation and the control loc k key is turned to the O F F positi on [...]

Chapter 9: Maintenance and Options 82 Alpha 583cx User’s Guide Optional Ac cessories Y our cash register can accommoda te optional accessories suc h as: • M odel P S 7 00 Barcode Scanner . •R e g i s t e r L i n k TM P C-based software. This softwa re allows you to connect the cash register to your P C to download your sales information and t[...]

Alpha 583cx User’s Guide 83 Using the Battery System 4 Grab the small handle on the right of the print roller . Push the little handle towards the back of the cash register and raise the roller bar up. 5 Lay the end of the paper across the printer as shown. Move the print roller down onto the paper and snap into place. • Press the Fee d key unt[...]

Chapter 9: Maintenance and Options 84 Alpha 583cx User’s Guide If your cash register is unplugged or if there is a power outage, the batteries keep the infor mation in the memory u ntil you plug the cash register into a power source or the power is restored. T o make sure the battery back-up protection is working, replace the batteries at least o[...]

Alpha 583cx User’s Guide 85 Ordering Access ories Ordering A ccessories T able 19 Optio nal Accessories It em P art Nu mb er Protective K eytop Cover 0 1 3 2 1 8 Replacement 4 Slot Bill T ray & Drawer (Coin T ray not included) C D 510 0 0 2 Replacement 5 C oin T ray CD5 00002 Duplicate Cash Drawer/ J ournal Loc k Key S et 1 set of 2 keys 473 [...]

Alpha 583cx User’s Guide T roubleshooting Se lect and follow the procedure whic h best describes what is happening. Error C odes Y ou may see these errors on the display . This table explains what they are and how to fix them. I Hear an Error Beep Some error beeps are normal. S ee Error Codes on page 3 1 for more information about error codes. 1 [...]

Alpha 583cx User’s Guide 87 PE Printer Error F or example, if the last position you were in was RE G, turn the key to the R EG position and press the Cle ar key and then press the Amount Te n d To t a l , Check , or Charge key to complete a sa le. If your last position was P RG, turn the key to the P RG position and press the Clear key . If the l[...]

Chapter 10: Troubleshooting 88 Alpha 583cx User’s Guide 5 If there is a F U NCTIO N error and an E appears on the display, press the Clear key . 6 If an F U NCTIO N error continues to appear, turn the Mode key to the last position (P RG, R E G, X or Z) y ou were in before th e error appeared. If the last position you were in was R EG, turn the Mo[...]

Alpha 583cx User’s Guide 89 Half System Clear Half S ystem Clear If you cannot get the cash register to respond, try a half system clear . T o do a half system clear 1 T urn the Mode key to the OF F position. 2 Unplug the cash register from the power source. 3 W ait 3 0 seconds. 4 Plug the cash register in again. 5 Continue with normal operations[...]

Alpha 583cx User’s Guide Examples The examples in this section show how to ring up different types of transactions. A maximum of 7 digits may be used to enter a price. Reminder If Cler k Numbers are program med , be sure to type the CLERK # , then press the CLERK key , the password and the CHECK key , if programmed , before ringing up a sale. T o[...]

Alpha 583cx User’s Guide 91 The following examples are in this chapter . • A dding T ax to a N on- T axable Department • Cash Sale W ith T endering Change • Cash Sale W ithout T e ndering Change • Charge Sale • Coupon Discount Sale • Credit Return • Credit Sale • Dept Shift K ey • Exempting T ax On An Item • Exempting T ax on [...]

Chapter 11: Examples 92 Alpha 583cx User’s Guide Sampl e Receip t The example below shows the genera l transaction information you see printed on a receipt. • V oiding a P LU Multiplication Sale • V oiding a P LU Sale • V oiding a P LU Sale with a Coupon Discount • V oiding a Plu Sale with a Minus P ercentage Discount • V oiding a P LU [...]

Alpha 583cx User’s Guide 93 Transaction Codes T ransaction Codes The following codes appear on transaction receipts: T able 21 T ransaction Codes The code ... M eans this... # R eference N umber @ Amount Being Multiplied 1 AMOUNT Amount of Cash T endered ADD ON Plus P ercent CASH Cash T ransaction T otal CHANGE Change CHARGE Charge T ransaction T[...]

Chapter 11: Examples 94 Alpha 583cx User’s Guide The rest of this c hapter show s you example transactions. Reminder Put the REG key in the Mode key slot and turn it to the REG1 position. Y ou are read y to ring up sales. A dding T ax to a Non-T axable Depar tment Example 26: Assume the Department 2 k ey is progr ammed for no tax and the T AX 1 r[...]

Alpha 583cx User’s Guide 95 Cash Sale Without Tendering Change Y ou do not need to press the Subtotal key i f you do not want the subtotal of a sale to print. 3 Press the key 4 In the N umber keys area, press 500 , and then press the key . Cash Sale Without T endering Change Example 28: Ring up a $1.00 item in Department 1. T o ring up a sale wit[...]

Chapter 11: Examples 96 Alpha 583cx User’s Guide C oupon Discoun t S ale Example 30: Ther e are various versions of ringing up a C oupon Discount sale. Based on the option selected for the T ax Status Number , select the example below that best serves your needs. Ve r s i o n 1 a In the following example, the tax st atus number for the Coupon key[...]

Alpha 583cx User’s Guide 97 Credit Return 2 In the N umber keys area, press 20 and then press the key . 3 Press the key . Credit Return Example 31: Refund $1.00 in Department 1 an d credit to a credit card. T o ring a credit return 1 Press the key . 2 In the N umber keys area, press 100 , and then press the key . 3 Press the key . Credit Sale Exa[...]

Chapter 11: Examples 98 Alpha 583cx User’s Guide 2 In the N umber keys area, press 200 , then press the key, and then press the key . 3 In the Number keys area, press 300 , and then P R E S S the key . 4 P ress the key . 5 In the Number keys area, press 1000 , and then press the key . Note The register returns to the Non-Shift Mode after each dep[...]

Alpha 583cx User’s Guide 99 Gallonage Sales Transaction 2 Press the key . 3 Press the key . Gallonage S ales T ransac tion Example 36: In this example , D epartment 4 is programmed for Gallonage Mode and is non-taxable . Ring 10.759 gallons at $1.149 per gallon. T o ring a gallonage sales transaction 1 In the N umber keys area, press 10.579 , and[...]

Chapter 11: Examples 100 Alpha 583cx User’s Guide Ve r s i o n 2 Note When ringing a taxable item with a percentage discount, tax will automatically be char ged on the disco unted amount, the amount after the percentage discount is deducted . T o ring a minus perc entage discount sale 1 In the Number keys area, press 100 , and then press the key [...]

Alpha 583cx User’s Guide 10 1 Multiplying By A Fraction 2 In the N umber keys area, press 100 , and then press the key . 3 Press the key . Note Y ou can use from .01 to 999.99 when ri nging up the quanti ty of an item. Multiplying By A F rac tion Example 40: Multiply the quantity of 1.25, as in 1¼ yards of fabric at $1.00 per yard in Depar tment[...]

Chapter 11: Examples 102 Alpha 583cx User’s Guide Ov erriding a PL U Sale Example 42: If you need to enter a differ ent price than what is programme d into a PL U #: Enter the price 100 , press the PL U AL T key , enter the PLU # , then press the PL U key . The wor d *PRICE* appears above the PL U description or PL U number . T o ov e rride a PL [...]

Alpha 583cx User’s Guide 10 3 PLU Sale With PLU Description PL U S ale W ith PL U Description Example 45: PL U #1 has been programmed wi th the description “ APPLE” . T o ring a PL U sale with a PL U description 1 In the N umber keys area, press 1 , and then press the key . 2 Press the key . Plus P ercentage Sale Example 46: The f ollowing ar[...]

Chapter 11: Examples 104 Alpha 583cx User’s Guide 2 P ress the key . Note If the Plus Perc entage R ate is no t pre-programmed , type in the Plus P ercentage R ate bef ore pressing the key . 3 P ress the key . Re cei ved -O n -Ac cou nt S al e Example 47: Indicates money put in the cash d raw er . Ring up $50.00 to show the beginning cash-in-draw[...]

Alpha 583cx User’s Guide 10 5 Return Sale T o re gister a referen ce num ber 1 In the N umber keys area, enter the Reference N umb er up to 1 0 digits, and then press the key . 2 In the N umber keys area, press 100 , and then press the key . 3 Press the key . Return Sale Example 50: Refund a $1.00 item in D epar tme nt 1 and refund a $1.50 item t[...]

Chapter 11: Examples 106 Alpha 583cx User’s Guide 2 P ress the key . 3 In the Number keys area, press 500 ,and then press the key . 4 P ress the key . Note When using the Split T endering functi on, the amount in cash must always be entered first. The sale can also be finalized with the Check key . Substitute the k ey in Step 4 of the example abo[...]

Alpha 583cx User’s Guide 10 7 Voiding A Coupon Sale V oiding A Coupon Sale Example 54: V o id a $1.00 item in Depart ment 1, void a 20¢ coupon. T o void a coupon sale 1 In the Number keys area, press 100 , press the key, and then press the key . 1 In the N umber keys area, press 20 , press the key, and then press the key . 2 Press the key . V oi[...]

Chapter 11: Examples 108 Alpha 583cx User’s Guide V oiding a Depar tment Pr eset with a Coupon Disc ount Example 56: Assume Depar tment 1 is programmed f or $1.00 and Depar tment 2 is programmed f or $2.00. R i ng up Depar tment 1 and deduct 20¢, ring up Depar tment 2 and de duct 20¢, then void the Department 1 entr y with the 20¢ coupon disco[...]

Alpha 583cx User’s Guide 10 9 Voiding A Minus Percentage Discount Sale 3 Press the key . 4 Press the key, press the key, an d t hen pr ess th e key . Note If the M inus P ercentage Discount Rate is not pre-programmed , t ype in the discount rate bef ore pressing the k ey . V oiding A Minus P ercentage Disc ount Sale Example 58: V oid a $1.00 item[...]

Chapter 11: Examples 110 Alpha 583cx User’s Guide 3 In the Number keys area, press 2 , and then press the key . 4 P ress the key . 5 P ress the key . 6 P ress the key . 7 In the Number keys area, press 3 , and then press the key . 8 P ress the key . 9 P ress the key . V oiding A Multiplication Sale Example 60: V oid a $1.00 item in Department 1 t[...]

Alpha 583cx User’s Guide 11 1 Voiding a PLU Sale 3 Press the key . V oiding a PL U S ale Example 62: Assume PL U #1 is preset for the pr ice of $1.00 in Department 1. V oid PL U #1. T o void a PL U sale 1 In the N umber keys area, press 1 , press the key, and then press the key . 2 Press the key . V oiding a PL U Sa le with a C oupon Discount Exa[...]

Chapter 11: Examples 112 Alpha 583cx User’s Guide V oiding a Plu S ale with a Minus P ercen tage Discount Example 64: Assume PL U #1 is preset for the pr ice of $1.00 in Depar tment 1 and the key is pre-programmed for 10 %. Ring up PL U #1, deduc t 10%, then void this entry . T o void a PL U sale with a minus percentage discount 1 In the Number k[...]

Alpha 583cx User’s Guide 11 3 Voiding a Plus Percentage Sale V oiding a Plus P ercentage Sale Example 66: V oid a $1.00 item in Depar tme nt 1 and v oid a pre-programmed Plus P ercentage Rate of 10%. T o void a PL Us perc entage sale 1 In the Number keys area, press 100 , press the key, and then press the key . 2 Press the key . Note If the Plus [...]

Alpha 583cx User’s Guide C alculating Sta te T ax T able C odes This appendix shows you how to program your cash register for state tax. Check the R oyal website at www .roya l.com for the esta bli shed state tax table rates. The State T ax C ode represents a seri es of codes which are derived from your State's Retail T ax Ch art to give you[...]

Alpha 583cx User’s Guide 11 5 Calculating Your Tax from .32 to .5 4 is taxed two cents. Th e tax table progresses in a similar pattern. T o calculate your tax rate 1 U sing The W orksheet on page 1 1 9, comple te Step A with the appropriate amounts from your state's Re tail T ax Chart. 2 F or the following, see the Ex ample T ax Chart, Step [...]

Appendix A: Calculating State Tax Table Codes 116 Alpha 583cx User’s Guide • The Number 1 - The programm ing mode for a tax table is 1 . When programming any tax table code this number doe s not c hange. F or example: If the base tax is . 1 2 cents: T ype 121 , then press Ta x 2 . T h e d i s p l a y s h o w s 1. 21. U sing The W orksheet, comp[...]

Alpha 583cx User’s Guide 11 7 Calculating Your Tax U sing The W orksheet, complete Step E. 6 F or the following, see the Ex ample T ax Chart, Step F: In P RG position, type the indi vidual breakpoints of the Regular breakpoint pattern and press the Ta x 2 key after each breakpoint. Place the number 10 before the last breakpoint entry . U sing The[...]

Appendix A: Calculating State Tax Table Codes 118 Alpha 583cx User’s Guide Example T ax Char t The following is an example of how a tax chart can look. Note A total of 63 breakpoints can be pr ogrammed on this cash regist er .[...]

Alpha 583cx User’s Guide 11 9 Calculating Your Tax The W or ksheet W rite down your results as you go.[...]

Appendix A: Calculating State Tax Table Codes 120 Alpha 583cx User’s Guide Pr ogramming the Sta te T a x Y ou need to get a copy of your stat e's R etail T ax Chart so you can know the base tax amount. Th e base tax amount is the maximum price where no tax is c h arged. F or example, if no tax is charged from 0 cents to 1 0 cents, then 1 0 c[...]

Alpha 583cx User’s Guide GST/PST S y stem for C anada This appendix explains programming G ST or P ST for taxation in Canada. Be fore you can use G ST or P ST, you mu st first program Flag 1 3. F or more information about progr amming flags, see Programming Flag Options on page 5 6. T o program Flag 13 1 Put the P RG key in the Mode key slot and [...]

Appendix B: GST/PST System for Canada 122 Alpha 583cx User’s Guide Note Wher e you s ee an a ster isk (* ) in the f o llow ing s tep s, enter a pr eset price or press 0 . 3 P rogram T ax 1 as 7%: P ress 1 + Ta x 1 + 7000 + Ta x 2 4 P rogram T ax 2 as 8%: P ress 2 + Ta x 1 + 8000 + Ta x 2 5 Link T ax 1 (7% G ST) to a Department key: P ress 00001 +[...]

Alpha 583cx User’s Guide 12 3 Canadian Tax Programming Example 6 Link T ax 3 (8% P ST) to a Department key: Press 00003 + ST/W/T AX + 0* + Dep t Ke y 7 T ype the name of the De partment, using the Department keys. F o r more information about us ing the Department keys to type letters, see S etting Alphanumeric Descriptions on page 1 7 . When you[...]

Alpha 583cx User’s Guide Pro du c t I n for m ati o n Specification s and S afety T able 24 Specifications And Safety F eature Description T ype Electronic cash register Display One line alphanumeric display Capacity 7 digit input and 1 0 digit readout Printer Thermal printer Ink S o urce Thermal alphanumeric printer - no ribbon needed Paper Supp[...]

Alpha 583cx User’s Guide 12 5 Safety Notice Safety Notice • The power outlet fo r this cash register must be located near the unit and be easily accessible. • Do not use this cash regi ster outdoors in the rain or near any source of liquid, such as a pool. • The back-up power system: When you are not using your cash register, you keep it pl[...]

Alpha 583cx User’s Guide 12 7 Description Tables Description T ables The following table shows the various text your cash regist er prints in the languages programmed in your cash register . T able 25 Language Descriptions ENGLISH SP ANISH FRENCH GERMA N PRINT L O CA TION CO UPON CUPO N COUPO N MINUS SA L ES RE CEIP T DI S COU NT DE S CU E NT O R[...]

Appendix C: Product Information 128 Alpha 583cx User’s Guide T2 T2 T2 S2 PRO G RAM P R I NT T3 T3 T3 S3 PRO G RAM P R I NT T4 T4 T4 S4 PRO G RAM P R I NT CO UPON T L-C UPON T L-CO UPON MINUS MA N A GEMENT REP OR T DI S COU NT DE S CU E NTO TL-RE M I SE RABA TT MANAG E M E NT REP OR T A DD ON T L-INCR E M TL -MA JOR A U FSCHLA G MA NA GE MENT REP [...]

Alpha 583cx User’s Guide 12 9 Description Tables T1 T1 T1 S1 MAN AG E M E NT REP OR T T2 T2 T2 S2 MAN AG E M E NT REP OR T T3 T3 T3 S3 MAN AG E M E NT REP OR T T4 T4 T4 S4 MAN AG E M E NT REP OR T TX TX TX T X MANA G E M E NT REP OR T T O T AL T O T A L T L -PL U GES AM T PLU REPO R T PL U PLU PL U PL U PLU REPO R T T O T AL T O T A L T L - V END[...]

Alpha 583cx User’s Guide Inde x A about management reports 75 X readings 74 Z readings 74 accessories optional 82 ordering 85 alphanumeric code chart 18, 40 amount of time message s appear 46 B barcode reader installing 6 programming 6 programming PLUs 49 ringing up sa les 64 setting up PLUs 49 batteries locating 3 putting in 3 replacing 83 befor[...]

Alpha 583cx User’s Guide 13 1 Index department preset price programming 38 description tables 127 languages 127 discounts programming 51 display messages programming 42 programming display time 43 double wide characters programming 20 receipts 20 E error codes 31 error sounds 31 errors clearing 31 fixing 31 example adding tax to a non taxable dep[...]

Index 132 Alpha 583cx User’s Guide O opening cash drawer 14 customer display 10 optional accessories 82 ordering accessories 85 supplies 2 P paper roll installing 5 parts, ordering 85 passwords clerk, setting 25 manager 28 setting manager 28 setting X 28 PLU description programming 48 PLUs programming the barcode scanner 49 programming barcode re[...]

Alpha 583cx User’s Guide 13 3 Index single wide characters programming 20 receipts 20 software for your cash register 82 specifying tax rates 67 store logos double wide characters 20 programming 21 single wide characters 20 worksheet 21 store messages programming 21 supplies, ordering 2 T tables, descripti o n 127 tax chart, example 118 tax rates[...]