Acer 1820TP manual

Aspire 1820TP/1420P Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

ii Revision History Please refer to the table below for the updates ma de on this service guide. Date Chapter Up dates[...]

iii Copyright Copyright © 2009 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer language, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without th[...]

iv Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the cu rrent topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

v Preface Before using this information and the product it s upports, please read the fo llowing general info rma tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGUR A TION decided for Acer's "glo bal" product offering. T o better fit local market require ments and enhance product [...]

vi[...]

vii T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Your Notebook Tour . . . . . . . . . . . . . . . . . [...]

viii T able of Contents Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Removing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Removing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65[...]

ix T able of Contents Troubleshooting 143 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

x T able of Contents[...]

Chapter 1 1 System Specifications Features Below is a brief summary of the computer ’s many features: Operating System • Genuine Windows® 7 Platform • Intel® Core™2 Duo processor* • Intel® Pen ti um ® mob i l e pr oce sso r* • Intel® Cele ro n® mobile pr oce sso r* • Mobile Intel® GS45 Express Chipset System Memory • Dual-Cha[...]

2 Chapter 1 •W L A N : • Intel® WiFi Link 5100 802.1 1a/b/g/Draft-N* • Intel® WiFi Link 5100 802.1 1a/b/g* • Intel® WiFi Link 1000 * • WP AN: Bl uetooth® 2.1+Enhanced Data Rate * • LAN: Gigabit Ethernet; Wake-on-LAN ready Privacy control • BIOS user , supervi sor , HDD passwords • Kensington lock slot Dimensions and Weight • 2[...]

Chapter 1 3 System Block Diagram[...]

4 Chapter 1 Your Notebook Tour This section provides an overview of th e featu res and functions of the notebook. Front View No. Icon Item Description 1 Acer Crystal Ey e webcam Web camera for video communication 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Config uration may vary by models). 3 P Programmable[...]

Chapter 1 5 Closed Front View 6 Power Indicated th e co mp ut er’s power st atus. Battery Indicates the com puter's battery status. 1. Charging: The light sh ows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. Bluetooth communication indicato r Indicates the status of Bluetooth communication. (only[...]

6 Chapter 1 Left View Right View No. Icon Item Description 1 External display (VGA) port Connects to a display device (e.g . ex ternal monitor , LCD p rojector). 2 DC-in jack Connects to an AC adapter 3 V enti lation slots Enable the computer to stay cool, even after prolonged use. 4 HDMI HDMI port Supports high definition digital video connections[...]

Chapter 1 7 Base View 5 Kensington lock slot Connects to a Kensington-compatible computer security lock. Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer . Insert the lock in to the notch and turn the key to secure the lock. Some keyless models are also available. 6 Ethernet (RJ-4 5[...]

8 Chapter 1 Rear View Indicators The computer has several easy-to-read status indica tors. The battery indicato r is visible even when the computer cover is closed. NOTE: 1. Charging: The b at te r y l ig ht shows am ber w hen the battery is charging. 2. F ully charge d: The light shows green when i n AC mode. No. Icon Item Description 1 Battery ba[...]

Chapter 1 9 TouchPad Basics The following items show you how to use the T ouchPad: • Move your finger across the T ouchPad (1) to move the cursor . • Press the left (2) and right (3) buttons located beneath the T ouchPad to perform selection and execution functions. These two buttons are simila r to the left and right buttons on a mouse. T appi[...]

10 Chapter 1 Using the Keyboard This computer has a close-to-full-sized keyboard an d an embed ded numeric keypad, separate cursor , lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can to ggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is i[...]

Chapter 1 11 Windows Keys The keyboard has two keys that perform Wi ndow s-specific functions. Key Description Windows key Pressed alone, this key ha s the same effect as clicking on the Windows St art button; it launches the S tart menu. It can also be used with other keys to provide a variety of functions: <> : Open or close th e S tart men[...]

12 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer 's controls like screen brightness and volu me output. T o activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Functi on Description <Fn> + <F1> Power management [...]

Chapter 1 13 Special Keys Y ou can locate the Euro symbol and the US dollar si gn at the upper-cen ter and/or botto m-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold <Alt Gr> and the n press the <5> key at the upper-center of the keyboard . NOTE: Some fonts and software do not support the Euro sy[...]

14 Chapter 1 Hardware Specifications and Configurations Processor Processor Specifications CPU Fan T rue V a lue T able Throttli ng 50%: On = 88°C; Off = 85°C EC shut down at 95°C; H /W shut down at 98°C North Bridge Specifications Item Specification CPU type Intel Penryn SFF (UL V) CPU package Micro-FCBGA 956 balls Features • Supports Intel [...]

Chapter 1 15 South Bridge S pecifications System Memory Hard Disk Drive Interface Features • Processor host bus supports 667/800/1066Mhz FSB support. • Supports Dual Channel DDR3 SD-RAM at 800/1066MHz. • Integrated SDRAM controller u p to *GB (2 SODIMM support) • DMI x2 and DMI x4 for connection between GMCH and ICH9M. Item Specification Ch[...]

16 Chapter 1 Disks 221121 Sp i n d l e speed (RPM) 5400 Performance S pecificatio ns Buffer size 8MB Interface SA T A Internal transfer rate (Gbits/ sec., max) 3GB/s maximum 1.5GB/s maximum I/O data transfer rate (Mbytes/ sec max) 875 Mbits/s maximum 845 Mbits/s maximum 775Mbits/s maximum 729Mbits/s maximum DC Power Requirements V oltage +5.0V ± 5[...]

Chapter 1 17 BIOS LCD 1 1.6” Drive Format Disks 1222 S pind le spee d (RPM) 5400 Performance S pecificatio ns Buffer size 8 MB Interface SA T A Internal transfer rate (Mbits/sec, max) N/A I/O data transfer rate (Mbytes/sec max) 300 DC Power Requirements V oltage 5V ±5% Item Specification BIOS vendor Insyde BIOS ROM type W25X16A VSSIG BIOS ROM si[...]

18 Chapter 1 Bluetooth Audio Interface Electrical Interface 1 channel LV D S 3.3V L VDS L VDS L VDS Viewing Angle (degree) Horizontal (Right) / (Left) V ertical (Upper) / (Lower) 45/45 10/30 45/45 20/45 30/30 10/20 45/45 15/35 Item S pecification Bluetooth Controller Foxconn T60H928.33 Features • Fully Qualified Bluetooth v2.1 with Class 2 specif[...]

Chapter 1 19 LAN Interface Keyboard Media Card Reader Item Specification LAN Chipset Atheros AR8131L Package 48pin QFN Features • It is an ultra-high performance, ultralow cost, and ultra- low power fully integrated 10/100/1000 Mb ps NIC/LOM Ethernet. • The AR8131L combines a 10/100/1000BASE-T GbE media access controller (MAC), a triplespeed Et[...]

20 Chapter 1 Camera Wireless LAN 3G Module Compliance • Complies with USB Device Class Definition for Mass S torage and Bulk -Transport V1.0 • Complies with Secure Digi tal Card (SD) specification up to ver . 2.0(SDHC) • Complies with MultiMedia Card (MMC) specification up to ver . 4.2 • Complies with Memory S tick (MS) specification u p to[...]

Chapter 1 21 Embedded Contr oller Battery Interface USB 2.0 Antenna 1 x 2 Item Specifications Chipset Winbo nd WPCE775LA0DG Features • Shared SPI BIOS flash me mo ry with page programming support. • High-accuracy , high-speed ADC. • Up to 95 GPIO ports (including keyboard scanning) with a varie ty of wake-up events (up to 42 wake-up inputs). [...]

22 Chapter 1[...]

Chapter 2 23 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configu red and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run[...]

24 Chapter 2 Information The Information screen displays a summary of your computer ha rdware information. NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype This field shows the CP U type and spee d of the system. CPU S peed This field shows the speed of the CPU. HDD Model Name This field shows the model[...]

Chapter 2 25 Main The Main screen allows th e user to set the system time and date as well as enable and disable bo ot option and recovery . NOTE: The screen above is for your reference only . Actual values may differ . The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Pa[...]

26 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mputer from unautho ri zed use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries befo re the sys[...]

Chapter 2 27 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Supervisor Password box appears: 2. T ype a password in the “Enter New Passw ord” field. The password length can not exceeds 8 alphan[...]

28 Chapter 2 Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Password box appears. 2. T ype the current p a ssw or d in the Enter Cur ren t Password fiel d an d pr ess Enter . 3. T ype a password in the Enter New Password field. Retype the password in the Confirm [...]

Chapter 2 29 Boot This menu allows the user to deci de the order of boot devices to l oad the operating syste m. Bootable devices includes the USB diskette drives, the onboard hard disk dr ive and the DVD drive in the module bay . Follow the on-screen instructions to adju st the order in which the devices boo t. InsydelH20 Setup Utility Rev. 3.5 F1[...]

30 Chapter 2 Exit The Exit screen allows you to save or discard any changes you made an d qui t th e BIOS Utility . The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setu p and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup De[...]

Chapter 2 31 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following con ditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. T o run the BIOS flash util ity: 1. Copy the BIOS flash tool and the BIOS into a USB flash disk. 2. Set the computer to boot from the [...]

32 Chapter 2 DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order , for example, if usin g USB HDD to Update BIOS, move USB HDD to position 1. 3. Execute the FLASH.BA T batch file to update BIOS. The flash process begins as [...]

Chapter 2 33 WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. Put the BIOS:ZE8_v3106.fd file under WinFlash file root. 1. Double click the WinFlash executable. 2. Click OK to begin the update. A progress screen displays. 3. When the process is complete, close all prog rams and applicat ions and reboot the system.[...]

34 Chapter 2 Remove HDD/BIOS Password Utilities This section provide you with removing HDD /BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user . T o unlock the HDD password, perform the following steps: 1. Press Enter to display the Select Item screen. 2. Selec[...]

Chapter 2 35 Removing BIOS Passwords: If you key in the wrong Supervisor Password three time s, System Disabled displa ys on the screen. See the image below . T o reset the BIOS password, run clnpwd.exe as follows: 1. From a DOS prompt, Execute clnpwd.exe 2. Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determ[...]

36 Chapter 2 Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. T o use Boot Sequence Selector , perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the usage screen. 3. Select the desired boot seque nce by entering the corresponding se[...]

Chapter 2 37 Example 1: Read DMI In formation from Memory Input: dmitools /r Output: Manufacturer (T ype1, Offset04h): Acer Product Name (T ype1, Offset05h): Aspire one xxxxx Serial Number (T ype1, Offset07h): 0123456789 0123456789 UUID S tring (T ype1, Offset08h): xxxxxxxx-x xxx-xxxx- xxxx-xxxxx xxxxxxx Asset T ag (T ype3, Offset04 h ): Acer Assta[...]

38 Chapter 2[...]

Chapter 3 39 Machine Disassembly and Replacement This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassembl e th e computer , you ne ed the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharg[...]

40 Chapter 3 4. Remove the battery pack. Disassembly Process The disassembly proc ess is divided into the following secti ons: • External components disassembly • Main unit disassembly • LCD module disassembly The flowcharts provided in the succe eding disassemb l y sections illustrate the entire disassembly sequence. Observe the order of the[...]

Chapter 3 41 External Module Disassembly Process NOTE: The product previews seen in the disassembly proce dures may not represent the final product color or configuration. External Modules Disassembly Flowchart Screw List Ste p Screw Quantity Part No. WLAN M2*3 1 86.ARE07.002 3G Module M2*3 1 86.ARE07.002 Disconn ect p ower and sig nal c ab les fro[...]

42 Chapter 3 Removing the Dummy Card 1. Press the card in to al low it to spring out. 2. Pull the dummy card out. Removing the Battery Pack 1. T urn the computer over . 2. Slide the battery lock/unlock l atch to the unlock p osition.[...]

Chapter 3 43 3. Slide and hold the battery rel ease la tch to the releas e position (1), grasp the battery ed ge close st to the release latch and pull the battery up and away (2). Removing the SIM Card 1. See “Removing the Dummy Card” on page 42. 2. Press the SIM card in to allow it to spring out. 3. Remove the SIM card. 1 2[...]

44 Chapter 3 Removing the Module Cover 1. Loosen the six (6) captive screws. 2. Pry up the cover in the location in dicated. 3. Lift the cover up and away .[...]

Chapter 3 45 Removing the Hard Disk Drive Module 1. See “Removing the Dummy Card” on page 42. 2. See “Removing the Module Cover” on page 44. 3. Pry up the HDD FCP lock. 4. Lift out the HDD FCP . 5. Peel the adhesive bl ack tape off the HDD.[...]

46 Chapter 3 6. Grasp the black tape, pulling up the HDD. 7. Lift the HDD out of the bay . 8. Remove the HDD cable from the HDD.[...]

Chapter 3 47 Removing the DIMM Module 1. See “Removing the Dummy Card” on page 42. 2. See “Removing the Module Cover” on page 44. 3. Push out the release latches on both sides of the DIMM socket to release th e DIMM module. 4. Lift the DIMM module out.[...]

48 Chapter 3 Removing the WLAN Board 1. See “Removing the Dummy Card” on page 42. 2. See “Removing the Module Cover” on page 44. 3. Detach the two (2) cables. 4. Remove the one (1) screw . Ste p Screw Quantity Screw T ype. WLAN M2*3 1[...]

Chapter 3 49 5. Remove the WLAN board. Removing the 3G Module 1. See “Removing the Dummy Card” on page 42. 2. See “Removing the Module Cover” on page 44. 3. Detach the two cables.[...]

50 Chapter 3 4. Remove the one (1) screw . 5. Remove the 3G module. Ste p Screw Quantity Screw T ype. 3G Module M2 *3 1[...]

Chapter 3 51 Main Unit Disassembly Process IMPORT ANT : Cable paths and positioning may not represen t the actual mode l. During the removal and replacement of components, ensure all a vailable cabl e channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly proce dures may[...]

52 Chapter 3 Screw List Ste p Screw Quantity Part No. Lower Cover M2*5 16 86.TPK07.001 M2*4 6 86.W0107.003 Upper Cover M2*5 6 86.TPK07.001 M2*2.5 4 86.TPK07.001 Hinge Cover M2*3 3 86 .ARE07.002 Button Board M2*3 2 86.ARE07.002 I/O Board M2*4 1 86.W0107.003 LED Board M2*4 2 86 .W0107.003 CRT Board M2*4 1 86.W010 7.003 Main Board M 2*4 2 86.W0107.003[...]

Chapter 3 53 Removing the Keyboard IMPORT ANT : The keyboard is easily warped or damage d durin g the re moval process. T ake care not to use excessive force when removing the keyboard and replace if any damage occu rs. 1. See “Removing the Dummy Card” on page 42. 2. Push in the four (4) latches on the top edge of the keyboard. 3. Lift the keyb[...]

54 Chapter 3 4. Unlock the FCP . 5. Remove the FCP and keyboard.[...]

Chapter 3 55 Removing the Hinge Covers 1. Remove the three (3) screws. 2. Push up on the hinge bezel firmly to loose n th e hinge cap. 3. Lift the LCD module to a partially open position. Ste p Screw Quantity Screw T ype. Hinge Covers M2*3 3[...]

56 Chapter 3 4. Remove the hinge cap. 5. Remove the hinge bezel.[...]

Chapter 3 57 Removing the Upper Cover 1. See “Removing the Keyboard ” on page 53. 2. See “Removing the Hinge Covers” on page 55. 3. Remove the twenty-two (22) screws in the lower cover . 4. Flip the computer over and unlock the butto n board cable. Ste p Screw Quantity Screw T ype. Lower Cover M2*5 (Red Call Out) 16 M2*4 (Green Call Out) 6[...]

58 Chapter 3 5. Disconnect the button board cable. 6. Remove the ten (10) screws in the upper cover . Ste p Screw Quantity Screw T y pe. Upper Cover M2*5 (Red Call Out) 6 M2*2.5 (Green Call Out) 4[...]

Chapter 3 59 7. Pry the upper and lower covers apart at the location shown. 8. Pry the front side open. 9. Pry the left side open.[...]

60 Chapter 3 10. Pull the upper cover away .[...]

Chapter 3 61 Removing the Button Board IMPORT ANT : The T ouchpad Board cannot be removed individually . T o replace the T ouchpad Board, rep lace the entire Upper Cover . 1. See “Removing the Upper Cove r” on page 57. 2. Unlock the button bo ard cable. 3. Disconnect the button board cable. 4. Pull the button board cable off the adhesive.[...]

62 Chapter 3 5. Remove the button board cable. 6. Unlock the touchpad cable from the button board. 7. Disconnect the touchpad cable.[...]

Chapter 3 63 8. Pull the touchpad c able off the adhesive. 9. Unlock the touchpad cable from the touchpad. 10. Remove the touchpad cable.[...]

64 Chapter 3 11 . Remove the two (2) screws. 12. Remove the button board. Ste p Screw Quantity Screw T ype. Button Board M2*3 2[...]

Chapter 3 65 Removing the I/O Board 1. See “Removing the Upper Cove r” on page 57. 2. Unlock the I/O cable I/O board connector . 3. Disconnect the IO cable from the I/O board. 4. Unlock the I/O cable main board connector .[...]

66 Chapter 3 5. Remove the IO cable. 6. T urn the LCD module. 7. Remove the one (1) screw . Ste p Screw Quantity Screw T ype. I/O Board M2*4 1[...]

Chapter 3 67 8. T urn the LCD module. 9. Lift the inside edge of the I/O board and pull the I/O board away . Removing the Bluetooth Module 1. See “Removing the Upper Cove r” on page 57. 2. See “Removing the I/O Board” on page 65. 3. Disconnect the Bluetooth cable from the mainboard.[...]

68 Chapter 3 4. Disconnect the Bluetooth cabl e from the Bluetooth module. 5. Pry the Bluetooth module of f the adh esive and remove. Removing the LED Board 1. See “Removing the Upper Cove r” on page 57. 2. Unlock the LED cable LED board connector .[...]

Chapter 3 69 3. Disconnect the LED cable from the LED board connector . 4. Unlock the LED cable main board connector . 5. Remove the LED cable.[...]

70 Chapter 3 6. Remove the two (2) screws. 7. Remove the LED board. Ste p Screw Quantity Screw T ype. LED Board M2*4 2[...]

Chapter 3 71 Removing the CRT Board 1. See “Removing the Upper Cove r” on page 57. 2. T urn the LCD module to expose the CRT board. 3. Remove the one (1) screw . Ste p Screw Quantity Screw T ype. CRT Board M2*4 1[...]

72 Chapter 3 4. Lift the CRT board up one (1) centimetre (0.5 inch). CAUTION: Do not lift too high and strain the cable and connector still attached. 5. T urn the CR T board over . 6. Remove the CRT cable.[...]

Chapter 3 73 Removing the Mainboard 1. See “Removing the Upper Cove r” on page 57. 2. See “Removing the I/O Board” on page 65. 3. See “Removing the Bluetooth Modu le” on page 67. 4. See “Removing the LED Board” on page 68. 5. See “Removing the CRT Board” on page 71. 6. Disconnect the touchscreen cable. 7. Remove the LCD connecto[...]

74 Chapter 3 8. Disconnect the LCD cable. 9. Disconnect the speaker cable. 10. Remove the two (2) screws. Ste p Screw Quantity Screw T ype. Main Board M2*4 2[...]

Chapter 3 75 11 . Lift up the main board from the i nside edge and pull away . 12. Remove the CRT cable.[...]

76 Chapter 3 Removing the Thermal Module 1. See “Removing the Mainboard” on page 73. 2. Disconnect th e th e rma l mo du l e cabl e . 3. Loosen the five (5) cap tive screws. The three (3) captive screws for the CPU connection marked 1,2,3 must be loosened in order: first 3, then 2, then 1. 4. Remove the thermal module. 1 2 3[...]

Chapter 3 77 Removing the RTC Battery 1. See “Removing the Mainboard” on page 73. 2. Carefully lift the battery out of the main board. Removing the Speaker Modules 1. See “Removing the Mainboard” on page 73. 2. Remove the two (2) screws. Ste p Screw Quantity Screw T ype. S peake r M2 *3 2[...]

78 Chapter 3 3. Grasp the speaker hou sings and remove the speaker modul e. Removing the LCD Module 1. See “Removing the Mainboard” on page 73. 2. Lift the antenna cable (i) and the LCD cable (ii) away from the retention guide hook. 3. T urn the LCD module ninety (90) degrees. i) ii)[...]

Chapter 3 79 4. Remove the five (5) screws. 5. Remove the LCD module. Ste p Screw Quantity Screw T ype. LCD Module M2*5 5[...]

80 Chapter 3 LCD Module Disassembly Process IMPORT ANT : Cable paths and positioning may not represen t the actual mode l. During the removal and replacement of components, ensure all a vailable cabl e channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly proce dures ma[...]

Chapter 3 81 Screw List Ste p Screw Quantity Part No. LCD Bezel M2*5 2 86.T G6 07.004 LCD Panel M2*4 4 86.W0107.003 LCD Brackets M2*2.5 4 86.TPK07.001 T ouchscreen Board M2*4 2 86.W0107.0 03 Hinge M2*4 3 86.W0107 .003[...]

82 Chapter 3 Removing the LCD Bezel 1. See “Removing the LCD Module” on page 78. 2. Remove the stylus. 3. Remove the screw covers[...]

Chapter 3 83 4. Remove the two (2) screws. 5. Pry up the bezel from the bottom edge. 6. Pry up the bezel sides. Ste p Screw Quantity Screw T ype. LCD Bezel M2*5 2[...]

84 Chapter 3 7. Pry up the bezel top edge and remove.[...]

Chapter 3 85 Removing the Camera Board 1. See “Removing the LCD Bezel” on page 82. 2. Pry up the camera b oard from the adhesive . 3. Disconnect the camera cable.[...]

86 Chapter 3 Removing the Microphone 1. See “Removing the LCD Bezel” on page 82. 2. Disconnect the microphone cable. 3. Pry up the microphone from the adhesive. Removing the LCD Panel 1. See “Removing the Camera Board” on page 85. 2. See “Removing the Micropho ne” on page 86. W ARNING: The edges of th e tou chscreen surface are shar p a[...]

Chapter 3 87 3. Unlock the touchscreen FCP . 4. Disconnect the touchscreen cable. 5. Remove the four (4) screws. Ste p Screw Quantity Screw T ype. T ouchscreen Board M2*4 4[...]

88 Chapter 3 6. Lift up the panel (1) and disconnect the touchscreen FCP (2). 7. Remove the LCD cable from the retention guide hook. 8. Remove the LCD panel. Removing the LCD Cable 1. See “Removing the Micropho ne” on page 86. 2. T urn the LCD panel face down on a dry clean sof t surface. 1 2[...]

Chapter 3 89 3. Pull the camera cable from the adhesive. 4. Lift up the LCD connector clea r protective cover . 5. Disconnect the LCD connector .[...]

90 Chapter 3 6. Pull up the LCD ca ble from the adhesive. 7. Pull the touchscreen cable from the adhesive.[...]

Chapter 3 91 Removing the LCD Brackets 1. See “Removing the Micropho ne” on page 86. 2. Remove the four (4) screws from the left and right brackets. 3. Remove the brackets. Ste p Screw Quantity Screw T ype. LCD Panel Brackets M2*2.5 4[...]

92 Chapter 3 Removing the Touchscreen Board 1. See “Removing the LCD Panel” on page 86. 2. Remove the two (2) screws. 3. Remove the touchscreen board. Ste p Screw Quantity Screw T ype. T ouchscreen Board M2*4 2[...]

Chapter 3 93 Removing the Hinge 1. See “Removing the LCD Panel” on page 86. 2. Remove the three (3) screws. 3. Remove the hinge. Ste p Screw Quantity Screw T ype. Hinge M2*3 3[...]

94 Chapter 3 Removing the Antennas 1. See “Removing the Micropho ne” on page 86. 2. See “Removing the T o uchscreen Board” on page 92. 3. See “Removing the Hinge” on page 93. 4. Peel the antenna foil off the cover . 5. Peel the antenna off the adhesive.[...]

Chapter 3 95 6. Remove the antenna cable from the retention guide hooks. 7. Peel the antenna foil off the cover .[...]

96 Chapter 3 8. Peel the antenna off the adhesive. 9. Remove the antenna cable from the retention guide hooks. 10. Remove both antenna cables from the cover .[...]

Chapter 3 97 LCD Reassembly Procedure Replacing the Antennas 1. Lay the two (2) cables under the retention guide exit hook. 2. Lay the left side cable under the retention guide hooks. 3. Adhere the left antenna pad (black cable) to the cover .[...]

98 Chapter 3 4. Lay the right side cable under the retention guide hoo ks. 5. Adhere the right side antenna pad (yellow cable) to the cover . Replacing the Hinge 1. Place the hinge on the cover .[...]

Chapter 3 99 2. Replace the three (3) screws. Replacing the Touchscreen Board. 1. Place the touchscreen board onto the cover . Ste p Screw Quantity Screw T ype. Hinge M2*3 3[...]

100 Chapter 3 2. Replace the two (2) screws. Replacing the LCD Brackets 1. Place the two (2) brackets on the panel p aying attention to the correct orientation. Ste p Screw Quantity Screw T ype. T ouchscreen Board M2*4 2[...]

Chapter 3 101 2. Replace the four (4) screws. Replacing the LCD Cable 1. Adhere the touchscre en cable to the panel. Ste p Screw Quantity Screw T ype. LCD Panel Brackets M2*2.5 4[...]

102 Chapter 3 2. Adhere the LCD ca ble to the panel. 3. Connect the LCD connector to the panel. 4. Adhere the clear protective cover over the LCD connector.[...]

Chapter 3 103 5. Adhere the camera cable to the panel. Replacing the LCD Panel 1. Lay the LCD cable first through the hinge. 2. Lay the antenna cable through the hinge.[...]

104 Chapter 3 3. Connect the touchscreen FCP (1) and lay the panel down in the cover (2). 4. Replace the four (4) screws. 5. Connect the touchscreen cable. Ste p Screw Quantity Screw T ype. LCD Panel M2*4 4 1 2[...]

Chapter 3 105 6. Lock the touch screen FCP . Replacing the Microphone. 1. Adhere the microphon e to the cover . 2. Connect the microphone cable.[...]

106 Chapter 3 3. Make sure the cable tie is tucked securely under th e panel. Replacing the Camera Board 1. Connect the camera board to the connector . 2. Adhere the camera board to the co ver .[...]

Chapter 3 107 Replacing the LCD Bezel 1. Place the bezel on the cover . 2. Press down on the bezel top edge. 3. Press down the bezel sides.[...]

108 Chapter 3 4. Press down the bezel bottom edge. 5. Replace the two screws. 6. Replace the screw covers. Ste p Screw Quantity Screw T ype. LCD Bezel M2*5 2[...]

Chapter 3 109 7. Insert the stylus.[...]

11 0 Chapter 3 Main Unit Reassembly Process Replacing the LCD Module 1. Lay the cables into the retention guides. Th e LCD cable first, then antenna cable on top. 2. Replace the five screws (5). Ste p Screw Quantity Screw T ype. LCD Module M2*4 5[...]

Chapter 3 111 3. T urn the LCD module. 4. Lay the LCD cable in the retention guide. 5. Lay the antenna cable in the retention guide.[...]

11 2 Chapter 3 Replacing the RTC Battery 1. Push the RTC battery into the holder . Replacing the Thermal Module IMPORT ANT : Ensure all heat pads are in place before replacing the Therma l Mo dule. The following thermal pads are approved for use: • Eapus XR-PE 1. Remove all traces of thermal grease or pad adhesive from the CPU and thermal module [...]

Chapter 3 11 3 3. T ighten the five (5) captive screws. First tighten the CPU captive screws in order: 1 then 2 then 3. Then tighten the two (2) other screws. 4. Connect the th ermal modul e cabl e . Replacing the Speakers. 1. Lay the speaker cables into the retention guides and app ly glue on the reten tion guide locatio ns. 1 2 3[...]

11 4 Chapter 3 2. Place the speaker modules onto the bottom cover . 3. Replace the two (2) screws. Ste p Screw Quantity Screw T ype. S peake r M2 *3 2[...]

Chapter 3 11 5 Replacing the Mainboard 1. Connect the CRT board cable. 2. Replace the mainboard into the bottom co ver i nserting the external connector side first. 3. Replace the two (2) screws. Ste p Screw Quantity Screw T ype. Mainboard M2*4 2[...]

11 6 Chapter 3 4. Connect the speaker connector. 5. Connect the LCD connector . 6. Adhere the clear protective LCD connector cover .[...]

Chapter 3 11 7 7. Connect the touchscreen cable. Replacing the CRT Board. 1. Connect the CRT cable. 2. T urn the CR T board over .[...]

11 8 Chapter 3 3. Place the CRT board into the cover . 4. Replace the one (1) screw . Replacing the LED Board 1. Place the LED board onto the cover . Ste p Screw Quantity Screw T ype. CRT Board M2*4 1[...]

Chapter 3 11 9 IMPORT ANT : T ake special care that the slider switch is pr operly align ed in the bottom case switch cove r . 2. Replace the two (2) screws. 3. Replace the LED board cable in the main board connector . Ste p Screw Quantity Screw T ype. LED Board M2*4 2[...]

120 Chapter 3 4. Lock the mainboard connector . 5. Replace the LED board cable in the LED board connecto r . 6. Lock the LED board connector .[...]

Chapter 3 121 Replacing the Bluetooth Module 1. Adhere the Bluetooth modul e to the bottom cover . 2. Connect the Bluetooth cable to the Bluetooth module. 3. Connect the Bluetooth cable to the main board.[...]

122 Chapter 3 Replacing the I/O Board 1. Replace the I/O board inserting the exte rn al port side first. NOTE: Ensure the power slide switch is properly alig ned in the switch cover . 2. T urn the LCD module.[...]

Chapter 3 123 3. Replace the one (1) screw . 4. T urn the LCD module. 5. Replace the I/O cable in the main board connector . Ste p Screw Quantity Screw T ype. I/O Board M2*4 1[...]

124 Chapter 3 6. Lock the main board connector. 7. Replace the I/O cable in the IO board. 8. Lock the I/O board connector .[...]

Chapter 3 125 Replacing the Button Board 1. Replace the button board. 2. Replace the two (2) screws. 3. Replace the touchpad cable in the touchpad connector . Ste p Screw Quantity Screw T ype. Button Board M2*3 2[...]

126 Chapter 3 4. Lock the touchpad connector . 5. Adhere the touchpad cable to the upper cover . 6. Replace the touchpad cable in the b utton board connector.[...]

Chapter 3 127 7. Lock the button board connector . 8. Replace the button board cable. 9. Adhere the button board cable to the upper cover .[...]

128 Chapter 3 10. Connect the button b oard cable to the button bo ard connector . 11 . Lock the button boa rd connector . Replacing the Upper Cover 1. Replace the upper cover .[...]

Chapter 3 129 2. Press down on the left and right sides of the upper cover . 3. Press down on the bottom edge of the upper cover 4. Connect the button b oard cable.[...]

130 Chapter 3 5. Lock the button board cable. 6. Replace the ten (10) screws in the upper cover . Ste p Screw Quantity Screw T y pe. Upper Cover M2*5 (Red Call Out) 6 M2*2.5 (Green Call Out) 4[...]

Chapter 3 131 7. T urn the computer over and replace the twenty-two (22) screws in the lower cover . Replacing the Hinge Covers 1. Replace the hinge bezel. Ste p Screw Quantity Screw T ype. Lower Cover M2*5 (Red Call Out) 16 M2*4 (Green Call Out) 6[...]

132 Chapter 3 2. Replace the hinge cap. 3. Replace the three (3) screws. Ste p Screw Quantity Screw T ype. Hinge Covers M2*3 3[...]

Chapter 3 133 Replacing the Keyboard 1. Replace the keyboard FCP . 2. Lock the keyboard FCP . 3. Flip the keyboard over and inse rt the front edge of the keyboard.[...]

134 Chapter 3 4. Press down the keyboard top edge. Replacing the 3G Module 1. Replace the 3G module.[...]

Chapter 3 135 2. Replace the one (1) screw . 3. Connect the cables (Blue cable connects to Aux). Ste p Screw Quantity Screw T ype. 3G Module M2 *3 1[...]

136 Chapter 3 Replacing the WLAN Module 1. Replace the WLAN card. 2. Replace the one (1) screw . 3. Connect the cables (Black cable connects to Main). Ste p Screw Quantity Screw T ype. WLAN M2*3 1[...]

Chapter 3 137 Replacing the DIMM 1. Replace the DIMM module. 2. Press down the DIMM module to lock into place. Replacing the Hard Disk Drive 1. Replace the HDD FCP .[...]

138 Chapter 3 2. Replace the HDD in the bay . 3. Adhere the bla ck t ape. 4. Replace the HDD FCP .[...]

Chapter 3 139 5. Lock the HDD FCP . Replacing the Module Cover 1. Insert the side of the module cover into the slots.[...]

140 Chapter 3 2. Replace the module, pressing firmly around the edges. 3. T ighten the six (6) captive screws.[...]

Chapter 3 141 Replacing the SIM Card 1. Insert the SIM card into the slot. Replacing the Battery 1. Insert the battery outer edge into the slots. 2. Push the battery down into place.[...]

142 Chapter 3 3. Lock the battery . Replacing the Dummy Card 1. Insert the dummy card into the slot.[...]

Chapter 4 143 Troubleshooting Common Problems Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2[...]

144 Chapter 4 Power On Issue If the system doesn’t power on, perform the following acti ons one at a time to correct the problem. Do not replace non-defective FRUs: Computer Shuts down Intermittently If the system powers off at intervals, perform the fo llow ing actions one at a time to correct the problem. 1. Check the power cable is properly co[...]

Chapter 4 145 No Display Issue If the Displa y doesn’t work, perform the follo wing actions one at a time to correct the problem. Do not replace non-defective FRUs: No POST or Video If the POST or video doesn’t display , perform the foll owing actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On t[...]

146 Chapter 4 If the computer boots correctly , add the devices one by one until the failure point is discovered. 6. Reseat the memory modules. 7. Remove the drives (see “Disa s sembly Process” on page 34). 8. If the Issue is still not resolved, see “Online Support Information” on page 165. Abnormal Video Display If video displays abnormall[...]

Chapter 4 147 6. If the Issue is still not resolved, see “Online Support Information” on page 165. LCD Failure If the LCD fails, perform the following actions one at a ti me to correct the problem. Do not replace non- defective FRUs: Start Check LCD module? Swap LCD cable /LCD panel OK NG Check MB LCD connector and cable ? OK Reassemble Re- plu[...]

148 Chapter 4 Built-In Keyboard Failure If the built-in Keyboard fails, perform the foll owing actions one at a ti me to correct the pro blem. Do not replace non-defective FRUs: Start Keyboard properly connected? No Disconnect and reconnect Keyboard functioning? No Replace Keyboard Replace mainboard[...]

Chapter 4 149 TouchPad Failure If the To u c h P a d doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Check M/B T/P FFC Re -assemble the T/P FFC to M/B OK NG Check TouchPad OK Swap/Reassemble the T/P board or T/P FFC OK NG Swap M/B Start Check M/B T/P FFC Re -assemble the T[...]

150 Chapter 4 Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the probl em. Do not replace non-defective FRUs: Sound Problems If sound problems are experienced, p erform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. Navigate to Start ´ Control [...]

Chapter 4 151 8. Remove and recently installed hardware or software. 9. Restore system and file settings from a k nown good date using System Restor e . If the issue is not fixed, repeat the prec eding steps and select an earl ier time and date. 10. Reinstall the Operating System. 11 . If the Issue is still not resolved, see “Online Support Infor[...]

152 Chapter 4 c. Select the micropho ne typ e from the list and click Next . d. Follow the onscre en prompts to complete the test. 8. If the Issue is still not resolved, see “Online Support Information” on page 165. HDD Not Operating Correctly If the HDD does not op erate correctly , perform the following ac tions one at a ti me to correct the [...]

Chapter 4 153 USB Failure (Right up/down side) If the rightside USB port fails, perform the following actio ns one at a time to correct the problem. Do not replace non-defective FRUs: Other Failures If the VGA board, LAN Port, external MIC or Sp eakers, PCI Express Card , 5-in-1 Card Reader or V olume Wheel fail, perform the following general steps[...]

154 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothin g to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do[...]

Chapter 4 155 Post Codes These tables describe the Post Codes and components of the POST process. Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatformsecIa32SecCore.inc) Memory: DEBUG_BIOS EQU 1 (ChipsetA lvisoMemoryInitAsmIA32IMEMORY .INC) 0x C2 MTRR setup 0x C3 Enable cache 0x C4 Establ ish cache t ags 0x C5 Enter NEM, Place the BSP in No Fil[...]

156 Chapter 4 0x 14 V erify burst length of 8 is supported by all DIMMs 0x 15 Determine the smallest tWR supported by all DIMMs 0x 16 Determine DIMM size parameters 0x 17 Program the correct system memory frequency 0x 18 Determine and set the mode of operation for the memory channels 0x 19 Program clock crossing registers 0x 20 Disable Fast Dispatc[...]

Chapter 4 157 BDS & Specif ic action: 0x0 0 Report the legacy boot is happening 0x1 2 W ake up the APs 0x1 3 Initialize SMM Private Data and relocate BSP SMBASE 0x2 1 0x2 7 PC init begin at the stage1 Report every memory range do the hard ware ECC init 0x2 8 Report status code of every memory range 0x5 0 Get the root bridge handle 0x5 1 Notify [...]

158 Chapter 4 Each PEIM entry point used in 80_PORT 0x9 9 0x9A Mouse disable Detect PS2 mouse 0x9B Report that the mouse is being enabled 0xB8 Peripheral removable media reset(ex:IsaF loppy , USB device) 0xB9 Peripheral removable media disable 0xBB Peripheral removable media enable 0xE 4 Report S tatus Code her e for DXE_ENTRY_POINT once it is avai[...]

Chapter 4 159 Each Driver entry point used in 80_PORT 0x 11 PEI_S3_RESUME 0x 12 PEI_CLOCK_GEN 0x 13 PEI_OP_PRESENCE 0x 14 PEI_TPM_TCG 0x 15 PEI_FIND_FV 0x 16 PEI_H2O_DEBUG_IO 0x 17 PEI_H2O_DEBUG_COMM 0x 18 PEI_SMM_CONTROL 0x19~0x1F PEI_RESERVED 0x20~0x2E PEI_OEM_DEFINED 0x2F PEI_DXE_IPL 0x 30 RESERVED 0x 31 DXE_CRC32_SECTION_EXTRACT 0x 32 SCRIPT_SA[...]

160 Chapter 4 0x3D SECURITY_STUB 0x3 E DXE_CPU_IO 0x 3F CF9_RESET 0x 40 PC_RTC 0x 41 ST A TUS_CODE 0x 42 V ARIABLE 0x 43 EMU_V ARIABLE 0x 44 DXE_CHIPSET_INIT 0x 45 DXE_ALERT_FORMA T 0x 46 PCI_HOST_BRIDGE 0x 47 PCI_EXPRESS 0x 48 DXE_SB_INIT 0x 49 IDE_CONTROLLER 0x4A 0x4B SA T A_CONTROLLER SB_SM_BUS 0x4C ISA_ACPI_DRIVER 0x4D ISA_BUS 0x4 E ISA_SERIAL [...]

Chapter 4 161 0x 56 PLA TFORM_IDE 0x 57 SMBIOS 0x 58 MEMORY_SUB_CLASS 0x 59 MISC_SUB_CLASS 0x5A CON_PLA TFORM 0x5B SA VE_MEMORY_CONFIG 0x5C ACPI_SUPPORT 0x5D CON_SPLITTER_UGA_VGA / CON_SPLITTER 0x5 E VGA_CLASS 0x 5F DA T A_HUB 0x 60 DISK_IO 0x 61 0x 62 MEMORY_TEST CRISIS_RECOVERY 0x 63 LEGACY_8259 0x 64 LEGACY_REGION 0x 65 LEGACY_INTERRUPT 0x 66 BI[...]

162 Chapter 4 0x 70 USB_CBI1 0x 71 USB_KB 0x 72 USB_MASS_STORAGE 0x 73 BUS_PCI_UHCI 0x 74 USB_MOUSE 0x 75 USB_BUS 0x 76 SETUP_UTILITY 0x 77 FW_BLOCK_SERVICE 0x 78 0x 79 USB_LEGACY_PLA TFORM GRAPHICS_CONSOLE 0x7A TERMINAL 0x7B DA T A_HUB_STD_ERR 0x7C FAT 0x7D PA R T I T I O N 0x7 E ENGLISH 0x 7F FRENCH 0x 80 HII_DA T ABASE 0x 81 SETUP_BROWSER 0x 82 [...]

Chapter 4 163 Each SmmDriver entry p oint used in 80_PORT 0x 89 MONITOR_KEY 0x8A PLA TFORM_BDS 0x8B F AUL T _TOLERANT_WRITE 0x8C UPDA TE_DISP A TCHER 0x8D CHINESE 0x8 E TPM_S3_Resume 0x 8F 0x 90 USB_EHCI SNP_32_64 0x 91 PXE_BC 0x 92 PXE_DHCP4 0x 93 EBC 0x94~0x9F RESERVED 0xA0 DXE_H2O_DEBUG_IO 0xA1 DXE_H2O_DEBUG_IO 0xA2 DXE_TPM_TCG 0xA3 DXE_TPM_PHYS[...]

164 Chapter 4 0xC1 SMM_CONTROL 0xC2 SMM_BASE 0xC3 SMMAP 0xC4 SMMCORE 0xC5 SMM_DISP A TCH 0xC6 SMM_ST ART 0xC7 SMM_RUNTIME 0xC8 SB_SMM_DISP A TCH 0xC9 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xCB SMM_SB_S3_SA VE 0xCC SMM_PLA TFORM 0xCD 0xCE SMM_GMCH_MBI SMM_FW_BLOCK_SERVICE 0xCF SMM_V ARIABLE 0xD0 SMM_IHISI 0xD1 SMM_INT15_MICROCODE 0xD2 SMM_PNP 0xD3 SMM_US[...]

Chapter 5 165 Jumper and Connector Locations Mainboard Top View Item Description Item Description PJ2 DC-in CN1 LED connector PJ1 Battery connector CN17 USB connector CN6 LCD connector CN18 HDMI CN5 T ouchscree n connector CN2 Keyboard connector CN7 Bluetooth connector CN3 T ouchpad connector CN8 S peaker connector C N4 Card reader board connector [...]

166 Chapter 5 Mainboard Bottom View Item Description Item Description CN9 HDD connector CN17 USB connector JSIM1 SIM card connector CN14 RTC battery connector PJ1 Battery connector CN13 Mini card for 3G CN16 CRT CN10 Mini card for WLAN PJ2 DC-in CN22 DRR2 DIMM2 U17 CPU CN23 DDR2 DIMM1 U18 No rth Bridge GS45 U19 SB ICH9M CN18 HDMI connector CN15 Fan[...]

Chapter 5 167 Clearing Password Check and BIOS Recovery This section provides a p rocedure for clearing the password and BIOS. T he Hardware Open Gap on the main board clears the CMOS of all user se ttings and restores factory defaults. Mainboard CMOS Discharge Discharging the CMOS clears all user settings. 1. Disassemble the notebook and take out [...]

168 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block The BIOS Recovery Boot Block is a sp ecial block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this f eature to resto re the BIOS firmware to the factory settings if a BIOS flash process fails. BIOS Recovery Hotkey The system provides [...]

Chapter 6 169 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the computer. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date informat[...]

170 Chapter 6 6 Battery Modul e 7C P U 8 Chassis Assembly 9 PCB Assembly 10 Hard Disk Drive Assembly KH.16001.042 1 1 RAM DDR 3 Module KN.1GB0B.019 12 WLAN Module KI.SPH01.005 13 Adapter AP .03 001.001 14 Bluetooth Module BH.21 100.004 15 3G Module Item Description Acer Part No.[...]

Chapter 6 171 Fru List CA TEGORY P ART NAME ACER P ART NO. ADAPTER ADAPTER DEL T A 30W 19V 1.7X5.5X1 1 BLACK ADP-30JH BA LF AP .03001.001 ADAPTER LITE-ON 30W 1.7X5.5X1 1 BLACK P A-1300-04AC LF AP .03003.001 ADAPTER HIPRO 30W 19V 1.7X 5.5X1 1 BLACK HP-A0301R3 B1LF LF AP .0300A.001 BA TTERY BOARD Foxconn Bluetooth F OX BRM 2046 BT2.1 BT .21 100.006 -[...]

172 Chapter 6 SD DUMMY CARD BK 42.BCC07.004 CA TEGORY P ART NAME ACER P ART NO.[...]

Chapter 6 173 SA T A HDD/HARD DISK DRIVE HDD SEAGA TE 2.5 " 5400rpm 160GB ST9160314AS Wyatt SA T A LF F/W:0001SDM1 KH.16001.042 HDD TOSHIBA 2.5" 5400rpm 160GB MK1655GSX Libra SA T A LF F/W: FG01 1 J KH.16004.006 HDD HGST 2.5" 5400 rpm 160GB HTS545016B9A300 Pan ther B SA T A LF F/W:C60F Disk imbalance criteria = 0.014g-cm KH.16007.026[...]

174 Chapter 6 KEYBOARD Keyboard ACER NT1 T JM1 1 86KS Black Arabic T exture KB.I1 10A.002 Keyboard ACER NT1 T JM1 1 87KS Black FR/Arabic T exture KB.I1 10A.008 Keyboard ACER NT1 T JM1 1 87KS Black Brazilian Portu guese T exture KB.I1 10A.004 Keyboard ACER NT1 T JM1 1 87KS Black Belgium T exture KB.I1 10A.003 Keyboard ACER NT1 T JM1 1 87 KS Black CZ[...]

Chapter 6 175 LCD P ANEL LED LCD AUO 1 1.6 " WXGA Glare B1 16XW02 V0 1A (3G) LF 200nit 8ms 500:1 LK.1 1605.00 3 LED LCD SAMSUNG 1 1.6" WXGA Glare L TN1 16A T01-A01 LF 200nit 8ms LK.1 1606.00 1 LED LCD LPL 1 1.6" WXGA Glare LP1 16WH1-TLA1 LF 200nit 8ms 500:1 LK.1 1608.00 1 LED LCD CMO 1 1.6" WXGA Gla re N1 16B6 -L02 C2 LF 200nit [...]

176 Chapter 6 Screwlist CA TEGORY P ART NAME ACER P ART NO. SCREW SCREW M2.0*3.0-I(BKAG)(NYLOK IRON 86.ARE07.002 SCREW SCREW 2.0*4.0 86.W0107.003 SCREW SCREW M2.0*2.5-I(BUWZN) 86.TPK07.001 SCREW SCREW M2*5-I(BZN )(NYLOK) 86 .TG607.004 SCREW SCREW M2.0*4-I(BZN)(NYLOK)IRON 86.S6507.003[...]

Appendix A 177 Model Definition and Configuration RO Country Acer Part No Description CPU TWN GCT WN LX.PND02.003 AS1420P-232G25n W7HP64A TTW 1 MC UMACbb 1*2G/ 25 0 /BT /6L2.8/5R / CB_bgn_0.3D_AU_TC1 1 CMSU230 0B AAP Australia/ New Zealand LX.PND02.002 AS1420P-232G25n W7 HP64A T AU1 MC UMACbb 1*2G/ 25 0 /BT /6L2.8/5R / CB_bgn_0.3D_AU_ES61 CMSU230 0[...]

178 Appendix A EME A S pain LX.PL90 2.045 AS1420P-232G25n W7HP64A TES1 MC UMACkk 1*2G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AUk_ES51 CMSU230 0B EME A Russia LX.PL902.044 AS1420P-232G25i W7HP64RU A TRU1 MC UMACkk 1*2G/250/6L2.8/5R/ CB_bg_0.3D_AUk_RU1 1 CMSU230 0B EME A Russia LX.PL902.043 AS1420P-232G16i W7HP64RU A TRU1 MC UMACkk 1*2G/160/BT/6L2.8/5R/ CB_bg_[...]

Appendix A 179 EME A Holland LX.PL90 2.017 AS1420P-232G25n W7HP64A TNL1 MC UMACkk 1*2G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_NL1 1 CMSU230 0B EME A Eastern Europe LX.PL902.016 AS1420P-232G25n W7 HP64A T E U7 MC UMACkk 1*2G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ENQ1 CMSU230 0B EME A Czech LX.PL902.015 AS1420P-232G25n W7HP64A TCZ2 MC UMACkk 1*2G/250/BT/6L2.8/5R/[...]

180 Appendix A WW WW S2.PL907.002 AS1420P-232G25n W7UT64AWW1 MC UMACkk 2*1G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES62 CMSU230 0B WW WW S2.PNE02.001 AS1420P-232G25n W7 HP64A WW1 MC UMACrr 2*1G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES62 CMSU230 0B WW WW S2.PNG02.001 AS1420P-232G25n W7HP64AWW1 MC UMAGCbb 2*1G/250/BT/6L2.8/5R/ CB_bgn_0.3D_E77W_AU_ES62 CMSU230 0B [...]

Appendix A 181 AAP Singapore LX.PNB02.005 AS1820PTZ-413G32n W7HP64A TSG1 MC UMACbb 2G+1G/320/BT/6L2.8 /5R/ CB_bgn_0.3D_AU_ES61 PMDSU41 00B AAP Singapore LX.PNB02.004 AS1820PTZ-412G25n W7HP64A TSG1 MC UMACbb 1*2G/ 25 0 /BT /6L2.8/5R / CB_bgn_0.3D_AU_ES61 PMDSU41 00B AAP Singapore LX.PNB02.003 AS1820PTZ-412G16n W7HP64A TSG1 MC UMACbb 1*2G/ 16 0 /BT /[...]

182 Appendix A AAP Singapore LX.PNA02.007 AS1820PTZ-413G25n W7HP64A TSG1 MC UMACkk 2G+1G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES61 PMDSU41 00B AAP Singapore LX.PNA02.006 AS1820PTZ-413G16n W7HP64A TSG1 MC UMACkk 2G+1G/160/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES61 PMDSU41 00B AAP Singapore LX.PNA02.004 AS1820PTZ-412G25n W7HP64A TSG1 MC UMACkk 1*2G/250/BT/6L2.8/5R/[...]

Appendix A 183 AAP Singapore LX.PNC02.003 AS18 20PTZ-412G16n W7HP64A TSG1 MC UMACrr 1*2G/160/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES61 PMDSU41 00B EME A S pain LX.PNC02.00 2 AS1820PTZ-413G32n W7HP64A TES1 MC UMACrr 2G+1G/320/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES51 PMDSU41 00B WW WW S2.PNC02.001 AS1820PTZ-414G25n W7HP64A W W1 MC UMACrr 2*2G/250/BT/6L2.8/5R/ CB_bgn_[...]

184 Appendix A AAP Singapore LX.PN402.0 09 AS1820PT -734G32 n W7HP64A TSG1 MC UMACbb 2*2G/ 32 0 /BT /6L2.8/5R / CB_n2_0.3D_AU_ES61 C2DSU730 0B AAP Singapore LX.PN402.0 08 AS1820PT -734G25 n W7HP64A TSG1 MC UMACbb 2*2G/ 25 0 /BT /6L2.8/5R / CB_n2_0.3D_AU_ES61 C2DSU730 0B AAP Singapore LX.PN402.0 07 AS1820PT -733G25 n W7HP64A TSG1 MC UMACbb 2G+1G/250[...]

Appendix A 185 EME A South Africa LX.PN302.032 AS1820PT -734G32 n EM W7HP64EMA TZA4 MC UMACkk 2*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES61 C2DSU730 0B EME A South Africa LX.PN302.037 AS1820PT -734G32 n EM W7HP64EMA TZA1 MC UMACkk 2*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES81 C2DSU730 0B EME A South Africa LX.PN302.031 AS1820PT -734G32 n EM W7HP64EMA TZA2 MC[...]

186 Appendix A AAP Singapore LX.PN302.0 45 AS1820PT -734G50 n W7HP64A TSG1 MC UMACkk 2*2G/500_L/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES61 C2DSU730 0B EME A UK LX.PN302.044 AS1820PT -734G25n W7HP64A TGB1 MC UMACkk 2*2G/250/BT/6L2.8/5R/ CB_n2_0.3D_AU_EN1 1 C2DSU730 0B EME A France LX.PN302.042 AS1820PT - 734G50 n W7HP64A TFR1 MC UMACkk 2*2G/500_L/BT/6L2.8/5R/ [...]

Appendix A 187 EME A S pain LX.PN302.0 20 AS1820PT -734G32 n W7HP64A TES1 MC UMACkk 2*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES51 C2DSU730 0B EME A Italy LX.PN302.0 17 AS1820PT -734G32n W7HP64A TIT1 MC UMACkk 2*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AU_IT1 1 C2DSU730 0B EME A Eastern Europe LX.PN302.009 AS1820PT -734G32 n W7HP64A TEU5 MC UMACkk 2*2G/320/BT/6L2.[...]

188 Appendix A AAP Philippines LX.PN502.01 1 AS1820PT -732G25n EM W7HP64EMA TPH1 MC UMACrr 1*2G/250/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES61 C2DSU730 0B CHIN A Hong Kong LX.PN502.013 AS1820PT -732G32n W7HP64A THK2 MC UMACrr 1*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AUr_ZH34 C2DSU730 0B CHIN A China LX.PN502.012 AS1820PT -734G32n W7HP6 4SCA TCN 1 MC UMACrr 2*2G/320/B[...]

Appendix A 189 AAP Australia/ New Zealand LX.PLN02.008 AS1820PT -732G25 n W7HP64A T AU1 MC UMAGCkk 1*2G/250/BT/6L2.8/5R/ CB_n2_0.3D_E77W_AU_ ES61 C2DSU730 0B EME A UK LX.PLN02.010 AS1820PT -733G16n W7HP64A TGB1 MC UMAGCkk 2G+1G/16 0/BT/6L2.8/5R/ CB_n2_0.3D_E77W_AUk_ EN1 1 C2DSU730 0B EME A Germany LX.PLN02.007 AS1820PT -734G50n W7HP64A TDE1 MC UMAG[...]

190 Appendix A[...]

Appendix B 191 Test Compatible Components This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of it s system functions are tested under Windows 7 environme nt. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regarding configuration, comb i[...]

192 Appendix B CPU INTEL CMSU2300B CPU Intel Celeron SU2300 BGA 1.2G 1M 800 10W R-0 INTEL PMDSU4100B CPU Intel Core 2Dual SU4100 2M 80 0 INTEL C2DSU7300B CP U Intel Core2Dual SU7300 3M 800 R-0 G sensor LIS33DETR G sensor LIS33DETR HDD HGST N160GB5.4KS H DD HGST 2.5" 5400rpm 160GB HT S545016B9A300 Panther B SA T A LF F/W:C60F Disk imbalance cri[...]

Appendix B 193 SAMSUNG NLED1 1.6WXGAG LED LCD SAMSUNG 1 1.6" WXGA Glare L TN1 16A T01-A01 LF 200nit 8ms MEM A-DA T A SO2GBIII10 Memory A-DA T A SO-DIMM DDRIII 1066 2GB HY7YG1B1674 ZM LF 12 8*8 0.065um ELPIDA SO1GBIII10 Memory ELPIDA SO -DIMM DDRIII 1066 1GB EBJ10UE8BDS0- AE-F LF 128*8 0.065um ELPIDA SO2GBIII10 Memory ELPIDA SO -DIMM DDRIII 106[...]

194 Appendix B MS Compatibility Test Report L1 N/A N/A N/ A N/ A N/A N/ A N/A N/A N/ A N/ A L1 N/A N/A N/ A N/ A N/A N/ A N/A N/A N/ A N/ A L1 N/A N/A N/ A N/ A N/A N/ A N/A N/A N/ A N/ A L1 N/A N/A N/ A N/ A N/A N/ A N/A N/A N/ A N/ A L1 N/A N/A N/ A N/ A N/A N/ A N/A N/A N/ A N/ A L1 N/A N/A N/ A N/ A N/A N/ A N/A N/A N/ A N/ A L1 N/A N/A N/ A N/[...]

Appendix B 195 L1 Pass Pass Pass Pass Pass Pass Pass Pass Pass Pas s L1 Pass Pass Pass Pass Pass Pass Pass Pass Pass Pas s L1 Pass Pass Pass Pass Pass Pass Pass Pass Pass Pas s L1 Pass Pass Pass Pass Pass Pass Pass Pass Pass Pas s L1 Pass Pass Pass Pass Pass Pass Pass Pass Pass Pas s L1 Pass Pass Pass Pass Pass Pass Pass Pass Pass Pas s L1 Pass Pas[...]

196 Appendix B L1 Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass L1 Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass L2 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/ A L2 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/ A L1 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/ A L2 Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass L2 Pass Pass Pass Pass Pass Pass Pass Pass P[...]

Appendix B 197 L1 Pass Pass Pass Pa ss Pass Pass Pass Pas s Pass Pass L1 Pass Pass Pass Pa ss Pass Pass Pass Pas s Pass Pass L1 Pass Pass Pass Pa ss Pass Pass Pass Pas s Pass Pass L1 Pass Pass Pass Pa ss Pass Pass Pass Pas s Pass Pass L1 Pass Pass Pass Pa ss Pass Pass Pass Pas s Pass Pass L1 N/A N/A N/ A N/A N/A N/ A N/A N/A N/A N/A L1 N/A N/A N/ A[...]

198 Appendix B L1 Pass L1 N/A L1 N/A L1 N/A L1 N/A L2 N/A L3 N/A L1 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A L1 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A L1 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A L1 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A L1 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A L1 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A L1 N/A N/A N/A N/A N/A N/A [...]

Appendix C 199 Online Support Information This section describe s online techni cal support services a vailable to help you repair your Acer Systems. If you are a distributor , deal er, ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. However [...]

200[...]

201 A Antennas Removing 94 , 97 B Battery Pack Removing 42 BIOS ROM type 17 vendor 17 Version 17 BIOS Utility 23 – 31 Advanced 26 Boot 29 Exit 30 Navigating 23 Save and Exit 30 Security 26 System Security 30 Bluetooth Mo du le Removing 121 brightness hotkeys 12 Button Board Removing 61 C Camera Board Removing 85 , 106 caps lock on indicator 8 Com[...]

202 LCD Panel Removing 86 , 103 M Main Unit Disassembly Flowchart 51 Mainboard Removing 115 media access on indicator 8 Memory Check 144 Microphone Removing 86 , 103 Model Definition 177 N No Display Issue 145 num lock on indicator 8 O ODD Failure 153 Online Support In formation 199 P Panel 4 left 4 PC Card 8 Power On Failure 144 S S peaker Modu le[...]

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