Acer 3000 series manual

Acer Ferrari 3000 Series Service Guide P ART NO.: VD.FR1V7.001 PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the updates ma de on Ferrari 3000 servic e guide. Date Chapter Up dates 2003/1 1/17 Chapter 4 Add POST codes 2004/04/29 Chapter 3 Correct CPU removing SOP on page 56.[...]

III Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance product com[...]

VI[...]

VII T able of Contents Chpater 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Board Layout . . . . . . . . . . . . . . . . . . . . . . [...]

VIII T able of Contents Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Chapter 4 Troubleshooting 61 S[...]

Chapter 1 1 Features This computer was designed with the user in mind . Here are just a few of its many features: Performance T AMD TM XP-M processor at available in 2500 + and higher T Memory upgradeable up to 2GB with 2 slots (only one slot for user accessible) T Internal removable DVD drive (AcerMedia bay) T High-capacity , Enhanced-IDE hard dis[...]

2 Chapter 1 Keyboard and Pointing Device T 86-/87-key Windows keyboard T Sleek, smooth and stylish design T Acer FinT ouch full-sized curved keyboard T Ergonomically-centered to uchpad pointing device w ith four-way scroll butto n Expansion T One type II CardBus PC Card sl ot T Upgradeable memory I/O Ports T One Card bus type II slot T One RJ-1 1 j[...]

Chapter 1 3 System Block Diagram 5 5 4 4 3 3 2 2 1 1 D D C C B B A A DATA ADDR CK-GEN CTRL ADDR HDD CD-ROM USB 2 .0 AMD Processor ( Socket A ) DATA CTRL UltraDMA 100/133 PCI BUS ICS950902 19V IN DC/DC Battery Charger ZI3 SYSTEM BLOCK DIAGRAM 5V,3V,CPUCORE VCC etc. Keybo ard Touch Pad EC/KBC PC87570 USB CONN PCI ..CLOCK H/W MO NITOR THERMAL DIODE IN[...]

4 Chapter 1 Board Layout T op View 1 CPU socket 10 DIMM socket HDD connector 2 S-video port 1 1 Keyboard connector 3 CRT 12 Main battery connector 4 Docking 13 IR 5 RJ45 14 HDD connector 6 RJ1 1 15 PCMCIA slot 7 Power jack 16 IEEE 1394 port 8 LCD connector 17 Four USB ports 9 Optical drive connector 2 3 4 40 39 2 3 49 47 12 5 68 34 35 4 5 8 25 24 2[...]

Chapter 1 5 Bottom View 1 Line-in connector 2 Microphone-in connector 3 Line-out connector 4 Mini PCI connector 5 DIMM socket 3 46 3 1 4 2 47 49 48 50 24 26 18 20 22 14 16 8 10 12 2 4 6 25 19 21 23 13 15 17 7 9 11 1 3 5 D C BA E K J H G F R P N ML YW V U T AA AB AC AD AE AF 26 24 22 20 18 16 14 12 10 8 64 25 23 21 19 17 15 13 11 9 7 5 321 AF AE AD [...]

6 Chapter 1 Outlook V iew A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front Open V iew # Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Power button T urns on the computer . 3 T ouchpad T ouch-sensitive poin ting device which f[...]

Chapter 1 7 Front Panel NOTE: 1. Four-in-one card reade r is manufacturing option, subjec t to configuration. On ly one card can operate at any given time. 2. Bluetooth button and indicator work on model s with Bluetooth only . 3. InviLink button and indicator work on mo dels with wireless LAN only . # Icon Item Description 1 S peaker Outputs sound[...]

8 Chapter 1 Lef t Panel # Icon Item Description 1 Four (4) USB ports Connect to Universal Ser ial Bus devices (e.g., USB mouse, USB camera). 2 IEEE 1394 port Connects to IEEE 1394 devices. 3 PC Card slot The slot supports a standard T ype II CardBus PC Card. 4 PC Card eject button Ejects the PC Card from the slot. 5 Line-in jack Accepts audio line-[...]

Chapter 1 9 Right Panel # Icon Item Description 1 Optical drive Depending on your model, the optical drive is one of the following: DVD-ROM drive for reading CDs and DVDS. DVD/CD-RW combo drive for reading CDs and DVDs and writing to CD-RWs. DVD dual for reading both DVD+/- RWs and writing to DVD+/- RWs. 2 Optical disc access indicator LED that ind[...]

10 Chapter 1 Rear Panel # Icon Item Description 1 Modem jack Connects to a phone line. 2 Network jack Connect to an Ethernet 10/100-based network. 3 Parallel port Connects to a parallel device (e.g., p ar allel printer). 4 External display port Connects to a display device (e.g., external monitor , LCD projector). 5 S-video Connects t a television [...]

Chapter 1 11 Bottom Panel # Icon Item Description 1 Battery bay Houses the computer ’s battery pack. 2 Battery rele ase latch Unlatches the battery to remove the battery pac k. 3 Battery lock Locks the battery in place. 4 Mini-PCI slot Slot for adding mini-PCI cards. 5 Hard disk protector Protects the hard disk from accidental bumps and vibration[...]

12 Chapter 1 Indicators The computer has three easy-to-read stat us indica tors below the display sc re en. And two on the front of the computer . The Power and Battery status indicators are visible even when the display is closed.. Icon Function Description Caps lock Lights when Caps Lock is activated. Num lock Light s when Num Lock is activated. [...]

Chapter 1 13 Using the Keyboard The full-sized keyboardinclu des an embedded numeric ke ypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys The keyboard has three lock keys which yo u can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase. T oggle on [...]

14 Chapter 1 Embedded Numeric Keypad The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by small characters located on the upper right corne r of the keycaps. T o si mplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Num Lock On Num Lock Off Number keys o n embedded[...]

Chapter 1 15 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Icon Description Windows logo key S tart button. Combinations with this key perform special functions. Below are a few examples: + T ab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) j + Windows logo[...]

16 Chapter 1 Hot Keys Using the Fn key with a nother key creates a hot key , providing a qui ck and convenient method for contro lling various functions. T o activa te hot keys, first ho ld down the Fn key . Next, press the second key in the combination. Finally , release both keys. Hot Key Icon Function Description Fn-F1 Hot key help Displays help[...]

Chapter 1 17 Fn- y V olu me down Decreases the speaker volume. Fn- x Brightness up Increases the screen brightness. Fn- z Brightness down Decreases the screen brightness Hot Key Icon Function Description[...]

18 Chapter 1 The Euro Symbol If your keyboard layout is set to United S tates-Inter national or United Kingdo m or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has t[...]

Chapter 1 19 Launch Keys Located at the top of keyboard are five buttons. The left -most button is the power bu tton. T o the right of the power button are the four launch keys. They are designa ted as the mai l button, the web browser button, and two programmable buttons (P1 and P2). NOTE: T o the left of these five launch keys is t he wireless co[...]

20 Chapter 1 T ouchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The centra l locati on on the palmrest provides optimal co mfort and support. NOTE: If you are using an ex ternal USB mous e, you can press Fn-F7 to disable the[...]

Chapter 1 21 NOTE: Keep your fingers dry and clean when using the touchp ad. Also keep the tou chpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the re sponse. T apping too hard will not increase the touchpad’s responsiveness. Scroll Click and hold the button in the desired direction (up/[...]

22 Chapter 1 Hardware S pecifications and Configurations Processor Item Specification CPU type AMD Athlon TM XP-M processor 2500+ and higher CPU package OPGA package CPU core voltage 1.60V/1.65V BIOS Item Specification BIOS vendor Phneoix BIOS V ersion V1.00 BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package PLCC Supported protocols ACPI 1.0b[...]

Chapter 1 23 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above tabl e, the co nfiguration of sl ot 1 and slot 2 could be reversed. Memory Combinations Slot 1 Slot 2 T otal Memory 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 256MB 256MB 512MB 256MB 51[...]

24 Chapter 1 Interface Mini-PCI type II Four-in-On e Card Reader Item S pecification Chipset M220V0315 Data throughput USB 1.1 Protocol SMC, MS, MMC, and SD Hard Disc Drive Interface Item V endor & Model Name HGST MORAGA IC25N030A TMR04 TOSHIBA MK3021GAS HGST MORAGA IC25N040A TMR04 TOSHIBA MK4025GAS HGST MORAGA IC25N060A TMR04 TOSHIBA MK6021GAS[...]

Chapter 1 25 Data Buffer Cap acity 256 KBytes for MKE Interface IDE/A T API (compliant to A T A/A T API-5) Applicable disc format KME- DVD: DVD-ROM (DVD-5, DVD-9, DVD-10), DVD-R (3.95G/4.7G), D VD-RAM (2.6G/4.7G), DVD-RW CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD -I Ready , [...]

26 Chapter 1 Mono or S ter eo S tereo Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibility AC97 Mixed sound source Line-in, CD V oice channel 8/16-bit, mono/stereo Sampling rate 44,1 KHz (48K byte for AC97 interface) Internal microphone Y es Internal speaker / Quantity Y es/2 Supports PnP IRQ I[...]

Chapter 1 27 Optional parallel port IRQ (in BIOS Setup) IRQ7, IRQ5 USB Port Item S pecification Chipset VIA VT8235 USB Compliancy Level 2.0 OHCI USB 2.0 Number of USB port 4 Location Left side Serial port function control E nable/Disable by BIOS Setup IEEE 1394 Port Item S pecification Chipset TI TSB43AB21 Interface USB Compliancy Level IEEE 1394 1[...]

28 Chapter 1 Super I/O controller NS PC87393 MODEM South bridge/VIA VT8235 Blue tooth South bridge /VIA VT8235 Wireless 802.1 1g BCM4306KFB PCMCIA TI PCI1410 Audio RealT ek ALC 202 Four-in-one card reader M220V0315 T ouchpad Synaptics TM41P-353 IR Vishay TFU6102F Keyboard Item S pecification Keyboard controller NS 87570 C4 Keyboard vendor & mod[...]

Chapter 1 29 Limuinance, white, 5P (cd/m 2 ) 180 (5 points average) 180 (5 points average) 150 (5 points average) Brightness control keyboard hotkey keyboard hotkey keyboard hotkey Contrast control No No No Electrical S pecification Supply voltage for LCD display (V) 3.3 3.3 3.3 AC Adaptor Item S pecification Model number LITE- ON P A-1900-05QA, 3p[...]

30 Chapter 1 000-00F DMA controller-1 020-021 Interrupt controller-1 040-043 T imer 1 060, 064 Keyboard controller NS87591 chip select 070-073 Real-time clock and CMOS 0A0-0A1 Interrupt controller-2 0C0-0DF DMA controller-2 066, 062 ACPI EC interface (NS87591) 170-177 Secondary IDE channel 1F0-1F7 Primary IDE channel 378, 37F Parallel port 3B0-3BB [...]

Chapter 2 31 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our compu ter is already properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

32 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, Sy stem Devices, Security , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a parameter , use the cursor up/down keys ( wy ). T T o change the value of a parameter , press p or q . T A plus sign (+) [...]

Chapter 2 33 Info. Parameter Description Serial Number This field displays the serial number of this unit. UUID Number UUID=32bytes PhoenixBIOS Setup Utility Information M a i n A d v a n c e d S e c u r i t y B o o t E x i t CPU Type: AMD Athlon XP-M CPU Speed: System BIOS Ver: Ferrari 3000_V1.00 VGA BIOS Ver: AT M7-P V0.2 KBC Ver: V1.00 Serial Nu[...]

34 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for reference only . Actual values may differ . PhoenixBIOS Setup Utility Information Main A d v a n c e d S e c u r [...]

Chapter 2 35 The table below describes the parameters in this screen. Settings in boldface are the default and sugge sted parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. Parameter Descriptio[...]

36 Chapter 2 Advanced The Advanced menu screen contains parameters involving y our hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Options Serial Port Enables, di sables or auto det[...]

Chapter 2 37 Internal T ouchpad Determines whether or not to disable the internal pointing device as the PS/2 mouse is connected. Both or Auto Infrared Port (FIR) Enables, disables or auto detects the infrared port. Disabled /EnabledDisabled/Auto Parameter Description Options[...]

38 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. PhoenixBIOS Setup Utility Information M a i n A d v a n c e d Security B o o t E x i t Item Specific Help User Password is Clear Supervisor Password is Clear Primary HardDisk Security Clear Set User Password [Enter][...]

Chapter 2 39 The table below describes the parameters in this screen. Settings in boldface are the default and sugge sted parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the system halts. Don’t forget your password. If you forget your p assword, you ma y have to return your notebo ok computer to [...]

40 Chapter 2 Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Sup ervisor Password parameter and press the e key . The Set Password box appears: 2. T ype the current p assword in the Ent er Current Passwor d field and press e . 3. Press e twice without typing anyth ing in the Enter New Password and Confirm New Pa[...]

Chapter 2 41 If the current password entered does not match the actual current password, the screen will show you the Setup W arning. If the new password and confirm new password strings do not match, the screen will display the following message.[...]

42 Chapter 2 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the distette drive in m odule bay , the onboard hard disk drive and the CD-ROM in module bay . PhoenixBIOS Setup Utility Information M a i n A d v a n c e d S e c u r i t y Boot E x i t Item Specific Help +Hard [...]

Chapter 2 43 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load S[...]

44 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cre[...]

Chapter 3 45 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the co mputer , you need th e following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screw driver T Flat hea[...]

46 Chapter 3 General Information Before Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack. NOTE: Ferrari 3000 series product uses mylar or ta[...]

Chapter 3 47 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly se quence and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

48 Chapter 3 Screw List Item Description A NUT -I/O B SCREW M1.6X4.0-I-NI-NYLOK C SCREW M2.0X2.5-I-NI-NYLOK D SCREW M2.0X3.0-I-NI-NYLOK E SCREW M2.0X3.5-I-NI-NYLOK F SCREW M2.0X5-I-NI-NYLOK G SCREW M2.5X3-I-NI-NYLOK H SCREW M2.5X4.0-B-NI-NYLOK I SCREW M2.5X4-I-NYLOK J SCREW M2.5X5.0-I-N I-NYLOK K SCREW M2.5X5.5-P-NI-NYLOK LCD Module 6 LCD Cushions [...]

Chapter 3 49 L SCREW M2.5X0.45+7I-NYLOK M SCREW M1.7X3.5-I-BZN N SCREW M2X3-I-BNI-NYLOK O SCREW M2.0X5.0-I-BNI-NYLOK P SCREW M2.0X6.0-I-NI-NYLOK Q SCREW M2.5X2-I-NI-NYLOK R SCREW M2.5X4-I-BNI S SCREW M2.5X7 T SCREW M3.0X3.5 U SCREW M2.5X5 (BLACK) Item Description[...]

50 Chapter 3 Removing the Battery Pack 1. Release the battery lock. 2. Slide the battery latch then remove the battery .[...]

Chapter 3 51 Removing the Optical Module/HDD Module/Wireless Lan Card and LCD module Removing the Optical Module 1. Slide the optical disk drive latch. 2. Remove the ODD module. Removing the HDD Module 1. Remove the two screws holding the HDD cover . 2. Remove the HDD cover . 3. Remove the HDD module. Removing the Wireless LAN Card 1. Remove the sc[...]

52 Chapter 3 Removing the LCD Module 1. Remove the four screws that secures the middle cover; two one each side. 2. Detach middle cover with the assistance of a plastic flat head screw driver . 3. Disconnect the LCD cable then take out the cable from the upper case. 4. Disconnect the left wireless LAN antenna line. Then take out the antenna from th[...]

Chapter 3 53 Disassembling the Main Unit Remove the function ke y board and the keyboard 1. T ake the wireless antenna out of th e hook on the function key board. 2. Disconnect function key board connector 3. Unscrew the three screws holding the function key board. 4. Remove the three screws th at secure the keyboard. 5. T urn over the unit and rem[...]

54 Chapter 3 Disassembling the logic upper assembly 1. T ake out the touchpad cable from the small hook on touchpad holder . 2. Remove the four screws holding the touc hpad shielding and the touchpad board. 3. Disconnect the touchpad FFC from the touchpad board. 4. Remove the touchpad board. 5. Remove the wireless and bluetooth button off the touch[...]

Chapter 3 55 Disassembling the logic lower assembly 1. In order to take out the main board from the upper case , first remove the four scre ws that fasten the top cover shielding. 2. Remove the three screws holding the 4-in-1 card reader , th en remove it. 3. Unscrew the four screws that secure the thermal module. 4. Disconnect the fan connector th[...]

56 Chapter 3 13. Disconnect the microphone cable. Then remove the top co ver shielding. 14. Use a flat-headed screw driver to release t he CPU then remove the CPU from CPU socket. 15. Put the CPU back to the socket, then lock the CPU to the socket with as flat-headed screw driver . NOTE: If you use an ordinary flat-headed screw driver to remo ve th[...]

Chapter 3 57 Disassembling the LCD Module 1. Remove the six screw pad and the six screws. 2. Detach the LCD bezel carefully . 3. Disconnect LCD inverter . 4. Remove the two screws holding the LCD to LCD panel. 5. Then remove the LCD. 6. Remove the four screws that fasten the right and the left LCD brackets. Then remove the right an d the left LCD b[...]

58 Chapter 3 13. Unhook the spring. 14. Remove the screw that fastens the LCD latch kit. 15. Then remove the LCD latch kit.[...]

Chapter 3 59 Disassembling the External Modules Disassembling th e HDD Module 1. Remove the four screws holding the HDD bracket; two on each side. 2. T ake out the HDD from the HDD bracket. Disassembling the Op tical Drive Module 1. Remove the two screws holding the ODD bracket. 2. Remove another screw as the picture shows. 3. Then remove the last [...]

60 Chapter 3[...]

Chapter 4 61 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test this model. Non-Acer products, prot otype cards, or modified options can give false errors and invalid syst em responses. 1. Duplicate symptom and obtain the failing symptoms in as much detail as possible. 2. Distinguish symp[...]

62 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the pro blem to a controller, dr iver , or diskette. A write-ena bled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the drive [...]

Chapter 4 63 T External keyboard If any of these devices do not work, reconnect the cable connector and rep eat the failing o peration. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to mai n boa[...]

64 Chapter 4 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , conf irm that if t he parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and ada[...]

Chapter 4 65 Power-On Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in the[...]

66 Chapter 4 Index of Error Messages Error Message List Error Messages FRU/Action in Sequence S truck Key See ““ Keyboard or Auxiliar y Input Device Check” o n page 62 System CMOS checksum bad - Default configuration used RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. Real time clock error RTC battery Run BIOS S[...]

Chapter 4 67 Error Message List No beep Error Messages FRU/Action in Sequen ce Power-on indicator turns off and LCD is blank. Powe r s ource (battery pack and power adapter .) See “Power System Check” on page 63 Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is bl[...]

68 Chapter 4 POST Codes Code Beeps POST Routine Description 02h V erify R eal Mode 03h Disable Non-Maskable Interru pt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with i nitial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initiali[...]

Chapter 4 69 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h T est keyboard 54h Set key click if enabled 58h 2-2-3-1 T est f[...]

70 Chapter 4 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long,[...]

Chapter 4 71 Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Mu lti Processor EAh Initialize OEM special code EBh Initiali[...]

72 Chapter 4 Index of Symptom-to -FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work F irst, plug a monitor to CRT port. Next, enter BIOS utility to running “Load Default Settings” then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't wo[...]

Chapter 4 73 Battery can’t be charged or discharged S ee “Check the Battery Pack” on page 64. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly Main board PCMCIA slot pin is damaged. PCMC I[...]

74 Chapter 4 The system doesn't resume from hibernation/ standby mode. Connect AC adapter then check if the system resume s from S tandby/Hibernation mode. Check if the battery is low . Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer . LCD cover sw itch Main board Batte[...]

Chapter 4 75 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 77. Modem/LA N-Rela ted Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly . See “System Diagnostic Diskette” on page 44. Phone cable Driver Reconnect the Internal modem cable[...]

76 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

Chapter 4 77 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, wh ich installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

78 Chapter 4[...]

Chapter 5 79 To p V i e w 1 U5 CPU socket 10 CN16 DIMM socket 2 CN1 S-video port 1 1 CN17 Keyboard connector 3 CN4 CRT 12 CN19 Main battery connector 4 CN3 Docking 13 U15 IR 5 CN2 RJ45 14 CN20 HDD connector 6 CN2 RJ1 1 15 CON1 PCMCIA slot 7 CN5 Power jack 16 CN14 IEEE 1394 port 8 CN7 LCD connector 17 CN9-1 1 CN13 Four USB ports 9 CN15 Optical drive[...]

80 Chapter 5 Bottom View 1 CN25 Line-in connecto r 2 CN27 Microphone-in connector 3 CN28 Line-out connector 4 CN26 Mini PCI connector 5 CN24 DIMM socket 3 46 3 1 4 2 47 49 48 50 24 26 18 20 22 14 16 8 10 12 2 4 6 25 19 21 23 13 15 17 7 9 11 1 3 5 D C BA E K J H G F R P N ML YW V U T AA AB AC AD AE AF 26 24 22 20 18 16 14 12 10 8 64 25 23 21 19 17 1[...]

Chapter 6 81 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurati ons of Ferrari 3000 series products. Refer to this chapter whenever ordering for part s to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date information avai lable o[...]

82 Chapter 6 Exploded Diagram 1 3 2 4 5 6 7 8 9 10 11 12 13 14[...]

Chapter 6 83 . Picture No. Partname And Description Part Number Adapter NS ADAPTER LITE- ON P A-1900-05QA 3PIN W/ LED 90W AP .A1003.001 ADAPTER LSE 0202C1990 3PIN W/LED 90W AP .A1007.001 Battery 13 BA TTERY SANYO LI-ION 8CELL (4UR18650F- 2-QC-ZG1, 4400mAH) BT .FR 103.001 BA TTERY SIMPLO LI-ION 8CELL (LI-ION BA TTERY P ACK ZG14S2P , 4400mAH) BT .FR [...]

84 Chapter 6 NS TOUCHP AD CABLE 50 .T23V7.001 NS MODEM CABLE 50.T23V7.002 NS COVER SWITCH CABLE 50.T23V7.003 NS POWER CORD US (3 pin ) 27.A03V7.001 NS POWER CORD EU ( 3 Pin) 27.T23V7.002 NS POWER CORD PRC ( 3 Pin) 27.T23V7.003 NS POWER CORD UK (3 PIN) 27.A03V7.004 NS POWER CORD IT ALIAN (3 PIN) 27.A03V7.005 NS POWER CORD DANISH (3 PIN) 27.A03V7.006[...]

Chapter 6 85 NS FRONT BEZEL FOR 4 IN 1 MODEL 42.T23V7.003 NS FRONT BEZEL FOR NON-4 I N 1 MODEL 42.T23V7.103 NS TOUCH P AD SHIELDING FOR TOUCH P AD BOARD 33.T23V7.001 NS TOUCH P AD BRACKET FOR TOUCH P AD 33 .T23V7.002 NS WIRELESS BOARD COVER 42.FR1V7.003 Communication Module NS BLUETOOTH ANTENNA 50.T23V7.004 NS WIRELESS LAN ANTENNA Y CABLE 50.A13V7.[...]

86 Chapter 6 HDD 2.5" 30G FUJITSU V- 40 MHT2030A T 4.2KRPM F/W:009A KH.03006.002 HDD 2.5" 40G HGST MORAGA IC25N040A TMR04-0 08K0633 KH.04007.004 HDD 2.5" 40G TOSHIBA NEPTUNE MK4025GAS F/W:KA100A KH.04004.002 HDD 2.5" 40G FUJITSU V40+ MHT2040A T 4.2KRPM F/W:0021 KH.04006.003 HDD 2.5" 60G HGST MORAGA IC25N060A TMR04-0 08K0634[...]

Chapter 6 87 KEYBOARD DARFON NORW A Y NSK-A640N 85KEYS KB.T2507.016 KEYBOARD DARFON DANISH NSK-A640D 85KEYS KB.T2507.017 LCD 1 LCD MODULE 15" TFT SXGA+ HSD 150PK17 W/ANTENNA 6M.FR1V7.002 LCD MODULE 15" TFT SXGA+ CMO IDT N150P3 W/ANTENNA 6M.FR1V7.003 NS LCD 15" TFT SXGA+ HSD 150PK17 LK.15007.007 LCD 15" TFT SXGA+ CMO IDT N150P2-L[...]

88 Chapter 6 Main Board 9 MAINBOARD 128MB VGA W/SMART CARD READER,PCMCI SLOT ,W/O CPU MEMORY MB.FR106.001 NS PCMCIA SLOT 22.A13V7.001 Memory NS 256MB DDR333 HYS6 4D32020GDL-6-B INFINEON KN.25602.009 256MB DDR333 NT256D64SH8BAGM-6K NANY A KN.25603.009 256MB DDR333 MT8VDDT3264HDG-335C3 MICRON KN.25604.009 256MB DDR333 M470L3224DT0-CB300 SAMSUNG KN.25[...]

Chapter 6 89 S peaker 14 SPEAKER SET 6K.T23V7.002 Heatsink 7 HEA TSINK W/F AN 6K.T23V7.003 NS VGA HEA TSINK 34.A13V7.001 NS VGA MEMORY HEA TSINK 34.A13V7.002 Reader NS 4 IN 1 READER 6K.T29V7.001 Microphone NS MICROPHONE 23.T23V7.001 Others NS LCD LA TCH W/O SPRIN G 6K.FR1V7.001 NS LCD SCREW RUBBER UPPER 47.FR1V7.001 NS LCD SCREW RUBBER LOWER 47.FR1[...]

Appendix A 90 Ferrari 3000 Series Model Number CPU LCD Memory HDD (GB) ODD Card Reader Wireless LAN 3000LMi Athlo n XP 2500+ 40W 15.0" SXGA+ DDR333 2x256MB 60 2.4x DVD-Dual 4 in 1 1 1g Model Definition and Configuration Appendix A[...]

Appendix B 91 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® XP Home. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regarding configuration, combination and test pro c edures, plea[...]

92 Appendix B Microsoft ® Windows ® XP Home Environment T est Item Specifications Display LCD: Acer AL722 Compaq TFT 5004 Phillips Brilliance 150P CRT : Dell Trinitron 21” ViewSonic GS773 ViewSonic GS790 ViewSonic PF775 Phillips Brilliance 109P 19” Parallel Port Printer: HP Laser Jet 5M HP Desk Jet 840C HP Laser Jet 2100 Canon BJC-3000 IOMega[...]

Appendix B 93 PC Cards Modem Card: 3Com 56K Modem (3CXM756) Xircom 56K Modem (CM-56) Xircom 56K Modem (CM-56G) Billionton 56K Modem (FM56C-BF) Psion-Gold Card Clabal 56K+Fax LAN Card: 3Com Lan Card (3CCFE574BT) D-Link Fast Ethernet DFE-650 D-Link CardBus DFE-660 3COM 10M CardBus LAN Card (3CCFE58 9ET) Xircom CreditCard Ethernet 10/100 (CE3B-10 0) P[...]

94 Appendix B USB Port K/B+Mouse Logitech K/B+Mouse+Receiver Microsoft Wireless Optical De skT op for Bluetoo th K/B+Mouse USB Mouse: Microsoft IntelliMouse Opti cal USB & PS2 Comp atible Microsoft Notebook Optical Mouse Microsoft Optical Mouse Blue USB & PS/2 CompatibleMIC:E-C01 1-02-1620 Logitech Wheel Mouse M-BB48 Logitech MouseMan Dual[...]

Appendix B 95 Audio Jacks Speaker DENON Amplifier (AMP) A VR-1802 LOUDSPEAKER Gateway S peaker Earphone: AIW A HP-X121 Earphone PHILIPS Earphone NEC Earphone e STEREO DYNAMIC HEADPHONES E-750 Pro. 2 DYNAMIC HEADPHONES PH-B333G Panasonic S tereo Headphones RP-H1245 DELL harman/kardon Microphone AIW A Mini Microphone Condenser MIC. EM-420T Audio Ja[...]

96 Appendix B[...]

Appendix C 97 This section describe s online tech ni cal support servi ces available to hel p you repair your Acer Systems. If you are a distributor , dealer, ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Un its may access our website. However some information sources wi[...]

98 Appendix C[...]

Index 99 A ACPI 1.0a 22 AFLASH Utility 44 Audio 25 B Battery Pack 50 BIOS 22 package 22 password control 22 ROM size 22 ROM type 22 vendor 22 Ve r s i o n 2 2 BIOS Setup Utility 3 1 BIOS Supports protocol 22 BIOS Utility 31 Basic System Settings 36 Navigating 32 Onboard Device Config uration 39 S tartup Configuration 38 System Inform ation 32 Syste[...]

100 Index Online Support Information 97 P Panel 6 Bottom 11 left 6 Rear 9 right 9 Parallel Port 26 PC Card 12, 27 PCMCIA 27 Pentium III 22 Power System Check 63 Battery Pack 64 Processor 22 R RMA 81 S Second Level Cache 22 System Block Diagram 3 Layout 4 System Diagnostic Diskette 44 System Memory 22 System Utilities 31 System Utility Diskette 44 T[...]

Index 101[...]