Acer 4740Z manual

T ravelMate 4740/4740G/4740Z/4740ZG Series Service Guide PRINTED IN T AIWAN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the up dates made on TravelMate 4740/4740G/4740Z/4740ZG Series service guide. Date Chapter Up date s[...]

III Copyright Copyright © 2010 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer language, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without th[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance product com[...]

VI[...]

VII Chapter 1 System Introduction 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Your Acer Note book Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

VIII T able of Contents Removing the Heatsink Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 LCD Module Disassembly P rocess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 L[...]

IX T able of Contents Appendix B Test Compatible Components 147 Hardware Device Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Appendix C Online S upport Information 151 Index 153[...]

X T able of Contents[...]

Chapter 1 1 Features Below is a brief summary of the T ravelMate 4740/47 40G/4740Z/4740ZG Series com puter ’s many features. TravelMate 4740/4740Z Operating System Platform System Memory Display T r avelmate 4740 T r avelmate 4740Z • Genuine Windows® 7 Professional 32-bit • Genuine Windows® 7 Home Premium 64-bit • Genuine Windows® 7 Home[...]

2 Chapter 1 Graphics Storage subsystem Audio Storage Optical Media Drive T r avelmate 4740 T r avelmate 4740Z • Intel® HD Graphics with 128 MB of dedicated system memory , supporting Microsoft® DirectX® 10 • Dual independent display support • 16.7 million colors • External resolution / refre sh rates: • VGA port up to 2560 x 1600: 60 H[...]

Chapter 1 3 Communication Privacy control Dimensions and weight Power sub system T r avelmate 4740 T r avelmate 4740Z • Acer Video Conference, featuring: • Acer Crystal Eye webcam with 1280 x 1024 resolution • Acer Video Conference Manager software, featuring Video Quality Enhancement (VQE) technology , supporting 640 x 480 r esolution online[...]

4 Chapter 1 Special keys and cont rols I/O interface Software T r avelmate 4740 T r avelmate 4740Z • 88-/89-/93-key keyboard with inverted " T" cursor layout • 10 function keys, four cursor keys, two Windows® keys, hotkey controls, embedded numer ic keypad, international language support, independent US dollar and Euro symbol keys ?[...]

Chapter 1 5 Optional Items Warranty Environment • Acer Updater • eBay® shortcut 20091 (Canada, France, Ger many , Italy , Mexico, S pain, UK, US only) • Netflix shortcut1 (US only) T r avelmate 4740 T r avelmate 4740Z • 1 GB / 2 GB / 4 GB DDR3 1066 MHz soDIMM module • 6-cell Li-ion battery pack • 3-pin 65 W AC adapter • 1 GB / 2 GB /[...]

6 Chapter 1 TravelMate 4740G/4740ZG Operating System Platform System Memory Display Graphics T r avelmate 4740G T r avelmate 4740ZG • Genuine Windows® 7 Professional 32-bit • Genuine Windows® 7 Home Premium 64-bit • Genuine Windows® 7 Home Basic 64-bit • Genuine Windows® 7 Home Premium 64- bit • Genuine Windows® 7 Home Basic 64-bit T[...]

Chapter 1 7 Storage subsystem Audio Storage Optical Media Drive • Dual independent display support • 16.7 million colors • External resolution / refre sh rates: • VGA port up to 2048 x 1536: 85 Hz • HDMI™ port up to 1920 x 1080: 60 Hz • MPEG-2/DVD decoding • WMV9 (VC-1) and H.264 (A VC) decoding • HDMI™ (High-Definition Mu ltime[...]

8 Chapter 1 Communication Privacy control Dimensions and weight Power sub system T r avelmate 4740G T r avelmate 4740ZG • Acer Video Conference, featuring: • Acer Crystal Eye webcam with 1280 x 1024 resolution • Acer Video Conference Manager software, featuring Video Quality Enhancement (VQE) technology , supporting 640 x 480 r esolution onli[...]

Chapter 1 9 Special keys and cont rols I/O interface Software T r avelmate 4740G T r avelmate 4740ZG • 88-/89-/93-key keyboard with inverted " T" cursor layout • 10 function keys, four cursor keys, two Windows® keys, hotkey controls, embedded numer ic keypad, international language support, independent US dollar and Euro symbol keys [...]

10 Chapter 1 Optional Items Warranty Environment • Acer Registration • Acer Updater • eBay® shortcut 2009 (Canada, France, Germany , Italy , Mexico, S pain, UK, US only) • Netflix shortcut1 (US only) • Acer Registration • Acer Updater • eBay® shortcut 2009 ( Canada, France, Germany , Italy , Mexico, S pain, UK, US only) • Netflix [...]

Chapter 1 11 Your Acer Notebook Tour NOTES: Case color may vary from th at shown in the pictures. Top View # Icon Item Description 1 Acer Crystal Eye webcam Web camera for vi deo communication. (onl y for certain models) 2 Microphone Internal microphone for recording sound. 3 Display screen Also called Liquid-Crystal Display (LCD), displays compute[...]

12 Chapter 1 Hotkeys The computer employs hotkeys or key combinations to access most of the computer 's controls like screen brightness and volu me output. T o activate hotkeys, press and hold the < Fn > key before pressing the othe r key in the hotkey combi nation. 10 Communication indicator Indicates the com puter's communication [...]

Chapter 1 13 Closed Front Vi ew Left V iew Right V iew # Icon Item Description 1 Multi-in-1 card reader Accepts Secure Digita l (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory S tick PRO (MS PR O), xD-P icture Card (xD). Note: Push to remove/install the card. Only one card can operate at any given time. # Icon Item Description 1 DC-in jack Co[...]

14 Chapter 1 Base V iew 6 Emergen cy eject hole Ejects the optical dr ive tray when the computer is tur ned off. Note: Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off. 7 Kensington lock slot Connects to a Kensington-compatible computer security lock. # Icon Item Description 1 Battery bay Hous[...]

Chapter 1 15 Hardware Specifications and Configurations Processor Item Specification CPU type • Intel Core i5-540M (2.53 GHz) • Intel Core i5-520M (2.40 GH z) • Intel Core i5-430M (2.26 GH z) • Intel Core i3-350M (2.26 GH z) • Intel Core i3-330M (2.13 GH z) • Intel Pentium P6000 (1.86 GHz) Core logic Mobile Intel HM55 Express Chipset CP[...]

16 Chapter 1 BIOS Item Specification BIOS vendor Phoenix BIOS version 1.05 Supported protocols ACPI 1.0b/2.0/3.0 compliance, PCI 2.2, System/HDD Password Security Control, INT 13H Extenstions, PnP BIOS 1.0a SMBIOS 2.4, BIOS Boot S pecification, Simple Boot Flag 1.0, Boot Block, PCI Bus Power Manag ement Interface S pecification, USB S pecification [...]

Chapter 1 17 Bluetooth Item Specification Chipset • Foxconn Bluetooth BRM 2046 BT2.1 (T60H928.33) f/w:861 • Foxconn Bluetooth A TH AR301 1 • Foxconn Bluetooth BRM 2070 (T77H1 14.01 ) • Foxconn Bluetooth BRM 2046 BT3.0 (T60H928.33) f/w:861 • Foxconn Bluetooth A TH AR301 1 ( BT3.0) • Foxconn Bluetooth BRM 2070 (T77H1 14.01 ) BT 3.0 Data t[...]

18 Chapter 1 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed. Memory Combinations Slot 1 Slot 2 To t a l M e m o r y 0 GB 1 GB 1 GB 0 GB 2 GB 2 GB 0 gb 4 GB 4 GB 1 GB 0 GB 1 GB 1 GB 1 GB 2[...]

Chapter 1 19 DC Power Requirements V oltage tolerance 5V (DC) +/- 5% 5V (DC) +/- 5% 5V (DC) +/- 5% 5V (DC) +/- 5% 5V (DC ) +/- 5% LCD Panel Item Specification V en dor & model name AUO • 14" WXGA None Glare B140XW01 V9 0A LF 200nit 8ms 400:1 • 14" WXGA Glare B140XW01 V8 0A LF 220nit 8ms 500:1 (powe r saving) LG • 14" WXGA G[...]

20 Chapter 1 AC Adapter Item Specification V en dor Delta • 65 W ADP-65JH DB • 90 W ADP-90CD DB Liteon • 65 W P A-1650-22AC • 90 W P A-1900-34AR Hipro • 65 W HP-A0652R3B • 90 W HP-A0904A3 B1LF Input 90 - 264 V ac Output 19 V / 3.42 - 4.74 A Battery Pack Item Specification V en dor Panasonic/Sanyo/Sony/Simplo Battery T y pe Li-ion Pack c[...]

Chapter 1 21[...]

22 Chapter 1[...]

Chapter 2 23 Phoenix SecureCore Setup Utility Phoenix SecureCore Setup Ut ility is a hardware configuration progra m built into your system's Basic Input/ Output System (BIOS). Since most systems are already properly co nfigured and optim ize d, there is normally no need to ru n this utility . Y ou will need to run this utility under the follo[...]

24 Chapter 2 Accessing the Setup Utility 1. T urn on the system. If the system is already turned on, save your data and close all open applications, then restart the computer . 2. During POST , press < F2 >. If you fail to press < F2 > before POST is completed, you will need to restart the computer . Use the left and right arrow keys to[...]

Chapter 2 25 Navigating through the Setup Utility Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens of the Set up Utility . The table below list s these legend keys and their respective functions. BIOS Setup Utility Menus The Setup Utility has fi ve menus for config[...]

26 Chapter 2 Information The Information menu displays a su mmary of your system hardware information. These information are necessary for troubleshooting and may be required when asking for technical support. Parameter Description CPU T ype Displays the processor model and speed. CPU S peed Displays the processor speed. IDE0 Model Name Displays th[...]

Chapter 2 27 Main Use the Main menu to set the system time and date, and other bas ic options. Parameter Description Format/Options System Time Displays the system time. The time is expressed in a 24-hour format. HH:MM:SS (hour:minute:second) System Date Displays the system date. MM/DD/YYYY (month/day/year) T otal Memory Displays the size of system[...]

28 Chapter 2 Security Use the Security menu option to set system passwords to protect your system from unauthorized use. CAUTION: When you are prompted to enter a password, you hav e three tries before the system halts. Don’t forget your password. Parameter Description Option Supervisor Password Is Displays the supervisor password status. Clear S[...]

Chapter 2 29 Setting a Password Follow these steps as you set the user , the supervisor , or the HDD password: 1. Use the up / down keys to select a password parameter (Set Su pervisor Password, Set User Passwor d, or Set HDD Password), then press Enter . A Password box wil l appear . 2. T ype a password then press Enter . The password may consist [...]

30 Chapter 2 Resetting a Password If you have forgotten the user passwor d, the system will continue to functi on normally bu t you will have limited access to the Setup Utility . If you have enabled the Passwo rd on Boot field and you forg et the supervisor password, you will not be able to boot up the system. Th e same thing applie s if you forge[...]

Chapter 2 31 Boot Use the Boot menu to set the preferred drive sequence in which the Setup Utility attempts to boot the operating system. T o set bo ot drive sequence: 1. Press the up or down arrow keys to select a bootable device. 2. Press < F5 > or < F6 > to move the selected device up or down the boot sequence . 3. Press < F10 >[...]

32 Chapter 2 Exit The Exit menu lists options for qui tting from the BIOS Setup Ut ility . Parameter Description Exit Saving Changes Save changes made and closes the utility . Keyboard shortcut: F10 Exit Discarding Changes Discards chang es mad e and closes the utility . Load Setup Defaults Loads the factory default settings for a ll Setup paramete[...]

Chapter 2 33 Updating the BIOS The BIOS flash memory upd ate is required for th e following con ditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. NOTE: Observe the following when using the Fla sh uti lity to update the system BIOS flash ROM. - If you do not have a Crisis Recovery [...]

34 Chapter 2[...]

Chapter 3 35 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassembl e the notebook computer , you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat screwdriver • Ph[...]

36 Chapter 3 General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery pack. Disas[...]

Chapter 3 37 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graph ic representation on the entire disassembly sequence and instructs you on the components that need to be removed during serv icing . For example, if you wa nt to remove the mainboard, you must first remove t he keyboard, the[...]

38 Chapter 3 Removing the Battery Pack 1. T urn base un it over . 2. Slide the battery lock to the unlock position. 3. Slide and hold the battery release la tch to the release position. 4. Remove the battery pack out of the unit. IMPORT ANT : The battery is highlighted with a yellow oval in the above image. Follow local regulations for battery disp[...]

Chapter 3 39 Removing the Back Cover 1. See “Removing the Battery Pack” on page 38. 2. Loosen the four captive screws (A) securing the back cover . These screws cannot be removed. 3. Insert a plasti c scribe on the cover ’s notch to release the cover , then remove the cover . Removing the Hard Disk Drive Module 1. See “Removing the Battery [...]

40 Chapter 3 3. Remove the screw (B) securing the hard disk drive module. 4. Grasp the black mylar tab and use it to d isengage the ha rd drive from its connector , then remove the drive from its compartment. NOTE: T o prevent damage to device, avoid pressing down on it or placing he avy objects on top of it. 5. Remove the two screws (C) securing t[...]

Chapter 3 41 6. Detach the bracket from the hard disk. Removing the DIMM Modules 1. See “Removing the Battery Pack” on page 38. 2. See “Removing the Back Cover” on page 39. 3. Push out the latches on both sides of the DIMM socket to release the DIMM and remove the DIMM modules. Removing the WLAN Module 1. See “Removing the Battery Pack”[...]

42 Chapter 3 4. Disconnect the black antenna from the main connector and the white antenna from th e auxiliary connector on the WLAN module. 5. Move the antenna cables away from the WLAN module. 6. Remove the screw (B) securing the WLAN module. 7. Detach the module out of the slot. NOTE: When attaching the antennas back to the WLAN module, make sur[...]

Chapter 3 43 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Code Part Number Ty p e Col or B 86.00F80.723 M2 x L3 Black D 86.00E33.736 M2.5 x L6 Black E 86.00E09.622 M2 x L2 Black[...]

44 Chapter 3 Removing the Optical Drive 1. See “Removing the Battery Pack” on page 38. 2. Remove the screw (D) securing the optical drive. 3. Slide the optical drive out of the drive bay . 4. Remove the screw (B) that secures th e optical drive bracket, then detach the bracket from the drive. Ty p e Quantity Color T orque Part Number M2.5 x L6 [...]

Chapter 3 45 Removing the Keyboard 1. See “Removing the Battery Pack” on page 38. 2. Use a plastic flat-blade screwdriver to push the latches on the top side of the keyboard. 3. Raise the top of th e keyboard slightly , then ca refully slide it toward LCD panel to release the keyboard retaining tabs from the upper case. 4. Flip the keyboard ove[...]

46 Chapter 3 8. Disconnect the following system cables from their mainboard connectors. • S peaker cable • Power board cable • T ouchpad board cable[...]

Chapter 3 47 9. Remove the two screws (D) from the upper case. 10. T urn the unit over to the base side. 11 . Remove the five screws (B) securing the upper case to the lower case. Ty p e Quantity Color T orque Part Number M2.5 x L6 2 Black 3.0 kgf-cm 86.00E33.736 Ty p e Quantity Color T orque Part Number M2 x L3 5 Black 1.6 kgf-cm 86.00F80.723[...]

48 Chapter 3 12. Remove the three screws (E) securing the upper case to the lower case. 13. Remove the eleven screws (D) securing the upper case to the lower case. 14. Pry loose the upper case from the lower case and remove the upper case. Ty p e Quantity Color T orque Part Number M2 x L2 3 Black 1.6 kgf-cm 86.00E09.622 Ty p e Quantity Color T orqu[...]

Chapter 3 49 Removing the Power Button Board 1. Perform the “Removing the Upper Case” proc edure on page 45. 2. Disconnect the power boa rd cable from the power board. 3. Remove the screw (B) securing the power board, then remove the powe r board.. Ty p e Quantity Color To r q u e Part Number M2 x L3 1 Black 1.6 kgf-cm 86.00F80.723[...]

50 Chapter 3 Removing the S peakers 1. Perform the “Removing the Upper Case” proc edure on page 45. 2. Detach the mylar t ape secu ring the spea ker cables. 3. Release the cables from the upper case latche s. 4. Remove the four screws (B) securing the lef t and ri ght speakers. 5. Remove the speakers. Ty p e Quantity Color To r q u e Part Numbe[...]

Chapter 3 51 Removing the T ouchpad Board 1. Perform the “Removing the Upper Case” proc edure on page 45. 2. Release the latch and disconnect the cabl e from the touchpad board. 3. Carefully pry loose the touchpad board from the upper case to detach it. CAUTION: The touchpad board is glued to the upper case. Remove the touchpad board only if it[...]

52 Chapter 3 2. Disconnect the LCD cable from its mainboard connector . 3. Disconnect the microphone ca ble from its mainboard connecto r . 4. Release the microphone and antenna ca bles from the adhesive tabs se curing them, then pull them out from underneath the system. 5. Move the LCD, microphon e, antenna cabl es away from the LCD h inge screws.[...]

Chapter 3 53 6. Remove the four screws (D) securing the LCD module. 7. Lift the LCD module up a nd away from the base unit. Proceed to page 60 for instructions on how to disassemble the LCD module. Removing the USB Board 1. Perform the “Removing the Upper Case” proc edure on page 45. 2. Disconnect the USB cable from its connector . Ty p e Quant[...]

54 Chapter 3 3. Remove the USB board. IMPORT ANT : A circuit board that is >10 cm² has been hi ghlighted with the ye llow rectangle as above image shows. Follow local regulations for disposing this type of circuit board. Removing the Bluetooth Module 1. Perform the “Removing the USB Board” procedure on page 53. 2. Disconnect the Bluetooth c[...]

Chapter 3 55 Removing the Mainboard 1. Perform the “Removing the Bluetoo th Module” procedure on page 54. 2. Disconnect the USB board cable from its mainboard connector . 3. Remove the screw (D) securing the mainboard. IMPORT ANT : A circuit board that is >10 cm² has be en highlighted with th e yellow square as above image shows. Follow loc[...]

56 Chapter 3 5. Disconnect the DC-input cable from the ma inboard, then remove the mainboard. Removing the Heatsink Fan Module 1. Perform the “Removing the Main board” procedure on page 55. 2. T urn the mainboard over to access the heatsink fan cable. 3. Disconnect the heatsink fan cable from its mainboard connector . 4. Loosen the heatsink scr[...]

Chapter 3 57 5. Remove the heatsink fan module from the mainboard. Removing the Processor 1. Perform the “Removing the Heatsink Fan Mo dule” procedu re on page 56. 2. Detach the barcode sticker on top of the processor . 3. Use a flat-blade screwdriver to tu rn the proce ssor socket lock counter-c lockwise to the unlock position, then hold the p[...]

58 Chapter 3 IMPORT AN T : When installing a processor: • Note the golden arrow on the corner to make sure the processor is proper ly oriented over the socket. • Moisten a soft cloth with isopr opyl alcohol and clean the processor die to remove any thermal grease residue. Wi pe the die surface several times to make sure that no particles or dus[...]

Chapter 3 59 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Code Part Number Ty p e Col or B 86.00F80.723 M2 x L3 Black F 86.00F 87.735 M2.5 x L5 Black G 86.00H36.534 M2.5 x L4 Black[...]

60 Chapter 3 Removing the LCD Bezel 1. Perform the “Removing the LCD Module” procedu re on page 51. 2. Remove the two screw co vers from the LCD bezel . 3. Remove the two screws (F) se curing the LCD be zel. . 4. Carefully p ry loose the b ezel from the L CD case. S tart on the top side, continue to the left and right sides, and finally the bot[...]

Chapter 3 61 Removing the LCD Panel 1. Perform the “Removing the LCD Bezel” procedure on page 60. 2. Remove the six screws (G) securing the LCD panel. 3. Detach the LCD-webcam cable from the LCD’s underside. 4. Remove the LCD panel. 5. T urn the LCD on its front to access the LCD-webcam cable. Ty p e Quantity Color To r q u e Part Number M2.5[...]

62 Chapter 3 6. Disconnect the LCD-webcam cable from the LCD PCB. Removing the LCD Hinges 1. Perform the “Removing the LCD P ane l” procedure o n page 61. 2. Remove the four screws (B) securin g the left and ri ght LCD hinges, the n remove the LCD hinges from the LCD case. Removing the W ebcam Module 1. Perform the “Removing the LCD Hinges”[...]

Chapter 3 63 Removing the Microphone 1. Perform the “Removing the LCD Hinges” procedu re on page 62. 2. Release the microphone cable from th e adhesive tabs securing them, then remove the microphone from the LCD case. Removing the WLAN Antennas 1. Perform the “Removing the LCD Hinges” procedu re on page 62. 2. Release the antenna cables fro[...]

64 Chapter 3[...]

Chapter 4 65 Use the following proc edure as a guide fo r system problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptom s by attempt[...]

66 Chapter 4 System Check Procedures External Diskette Drive Check Use the following procedure to isolate a problem in diskett e drive co ntroller , driver , or diskette. A write-en abled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri[...]

Chapter 4 67 Memory Check Memory errors can stop your programs, show e rror messages o n the screen, or hang th e system. NOTE: Make sure tha t each memory card is prope rly installed into the connector . A loose connection can cause an error . 1. Boot from the diagnostics diskette and start the diagnostic program. 2. Run the Memory T est and see i[...]

68 Chapter 4 Check the Battery Pack T o check the battery pack using sof tware: 1. Open Power Management in the Window s Control Panel . 2. In Power Meter , make sure that the parameters shown for Curre nt Power Source and T otal Battery Power Remainin g are correct . 3. Repeat the steps 1 and 2 for both battery and adapter . This helps you identif[...]

Chapter 4 69 Index of Error Messages Error Codes Error Messages Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (The causes are shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real T ime Clock [...]

70 Chapter 4 System CMOS ch ecksum bad - D efault configura tion used T est or replace the RTC battery , run the BIOS Setup Utility to reconfigure system time, then reboot the system. System timer error  T est or replace the RTC ba ttery , run the BIOS Setup Utility to reconfigure syst em time , then reboot the system.  T est or replace the m[...]

Chapter 4 71 No Beep Error Messages Invalid System Configuration Data  T est or replace the BIOS ROM.  T est or replace the mainboard . I/O device IRQ conflict  Run “Load Setup Defa ults” using the BIOS Setup U tility , then reboot the system.  T est or replace the RTC ba ttery , run the BIOS Setup Utility to reconfigure syst em tim[...]

72 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disab le Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initial ize system hardware 08h Initial ize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values [...]

Chapter 4 73 46h 2-1-2-3 Check ROM copyright notice 48h Che ck video configuration ag ainst CMOS 49h Initialize PCI bus and devices 4Ah Initialize all vi deo adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Displ ay CPU type and speed 51h Initial ize EISA board 52h T est keyboard 54h [...]

74 Chapter 4 8Ah Initialize Extended BIOS Data Area 8Bh T est and initia lize PS/2 mouse 8Ch Initialize floppy controller 8Fh Determine number of A T A d rives (optional) 90h Initial ize hard-disk controllers 91h Initial ize local-bus hard-disk controllers 92h Jump to UserPatch 2 93h Buil d MPT ABLE for multi-pro cessor boards 95h Install CD ROM fo[...]

Chapter 4 75 C4h Initialize system error handler C5h PnPnd dual CMOS (optional) C6h Initialize notebook docking (optiona l) C7h Initialize notebook docking late C8h Force check (optional) C9h Extended checksum (optiona l) D2h Unknown interrupt E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system time[...]

76 Chapter 4 Symptom-to-FRU Error Messages LCD-Related Symptoms Symptom / Error Action in Sequence  LCD backlight doesn't work  LCD is too da rk  LCD brightness cann ot be adjuste d  LCD contrast cann ot be adjusted  Run “Load Setup Defaults” using the BIOS Se tup Utility , then reboot the system.  Reconnect the LCD conne[...]

Chapter 4 77 Speaker-Related Symptoms Symptom / Error Action in Sequence No sound comes from the system when running Win dows multimedi a programs.  Reinstall the audio driver .  T est or re place the speakers.  T est or replace the mainboard . Internal speakers make noise or emit no sound.  T est or re place the speakers.  T est or [...]

78 Chapter 4 IMPORT AN T : If you ca nnot find a symptom or an error in this list and the problem remains, see “Undetermine d Problems” on page 80. Print problems.  Run the printer self test.  Reinstall the printer driver .  T est or re place the printer cable.  T est or re place the printer .  T est or replace the mainboard . Ke[...]

Chapter 4 79 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

80 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify which ad apter or device failed, which in stalled devices are incorrect, whether a short circuit is su spected, or whether the system is inopera tive. Use these procedures to isolate the failing FRU (do not isolate non -defective FRU). IMPORT AN T : Verify that all att ac[...]

Chapter 5 81 Block Diagram System Architecture Chapter 5[...]

82 Chapter 5 Mainboard Layout T op View No. Code Connector No. Co de Connector 1 LCD1 LCD cable connector 6 BT1 Bluetooth module cable connector 2 SPK1 S peake r cable connector 7 USBCN1 USB board cable connector 3 AMIC1 Microphone cable connector 8 CARD1 Memory card reader 4 KB1 Keyboard cable connector 9 PWRCN1 Power cable connector 5 TPCN1 T ouc[...]

Chapter 5 83 Bottom View - T ravelMate 4740G/4740ZG No. Code Connector No. Co de Connector 1 MINI1 WLAN module slot 10 VGA1 A TI graphics controller 2 USB3 USB port 1 1 CPU1 Processor socket 3 HDMI1 HDMI out po rt 12 ODD1 SA T A optical drive connector 4 CRT1 Moni tor port 13 PCH1 Mobile Inte l HM55 Express Chipset 5 Coo ling fan cable conn ector 1[...]

84 Chapter 5 Bottom View - T ravelMate 4740/4740Z No. Code Connector No. Co de Connector 1 MINI1 WLAN module sl ot 9 SIM1 SIM card slot 2 USB3 USB port 10 CPU1 Processor socket 3 HDMI1 HDMI out port 1 1 ODD1 SA T A optical drive connector 4 CRT1 Moni tor port 12 PCH1 Mobile Inte l HM55 Express Chipset 5 Hea tsink fan cable connector 13 SA T A1 SA T[...]

Chapter 5 85 Clearing a BIOS Password T o clear a lost BIOS password (user or supervisor p assword) you need to short the G1 1 1 clear password hardware gap located below the keyboa rd. T o clear a BIOS password: 1. T urn off the system and unplug al l peripherals con nected to it. 2. Unplug the AC adapter . 3. Remove the battery . 4. Remove the ba[...]

86 Chapter 5 Unlocking the HDD T o regain access to your noteb ook computer if you lose the HDD p assword, you need to generate a master password and unlock your hard drive. Use the unlock6.exe u tility to unlock the hard drive. 1. Open the system in a DOS environment. 2. T ype the following command: A>unlock6 XXXXX 00 where XXXXX is the HDD pa[...]

Chapter 5 87 BIOS Recovery An interruption during a BIOS flash procedure (e.g. a powe r outage) can corrupt the BIOS firmware, which will cause the system to become unbootable. Y ou need to acce ss and execute the boot blo ck program to reboot the system and recover the regular BIOS firmwar e. Observe the following when perfo rming a BIOS recovery:[...]

88 Chapter 5[...]

Chapter 6 89 This chapter gives you the FRU (Field Replaceabl e Un it) listing of the Acer TravelMate 4740/4740G/4740Z/ 4740ZG computer global configurations. Refer to this lis t when ordering for repair part s or for RMA (Return Merchandise Authorization). Part number changes will not be noted in this printed Service Guide. The part numbers listed[...]

90 Chapter 6 Exploded Diagram No. Component Part No. 1 LCD cover 60.TVQ01.004 2 LCD bezel 60.TVQ01.003 3 Upper case 60.TVQ01.002 4 Lower case 60.TVQ01.001 5 Optical drive bezel 42.TVQ01.003 6 Back cover 42.TVQ01.001 7 Left hinge bracket 33.TVQ01.002 8 Right hinge bracket 33.TVQ01.003 9 Webcam module 56.18007.471 10 LCD-w ebcam cable 50.4GW01.032 1 [...]

Chapter 6 91 FRU List T ravelMate 474 0/4740Z Series FRU List System model: LX.TVQ02.001 TM4740-352G25MN EMEA W7HP64RCY1ES61 Category Part Name Description Acer Part No. ADAPTER ADAPTER 65W 19V 3PIN LITEON P A-1650- 22AC L V5 LED LF YELLOW ADP 65W 19V 3P P A-1650-22AC L V AP .0650A.01 2 BA TTERY BA TTERY P ACK LI+ 6CELL 2.2MAH SIMPLO 934T2079F BTY [...]

92 Chapter 6 CASE/COVER/BRACKET ASSEMBL Y UNITLOAD COVER ASSY 60 BIG DOOR BA40 42.TVQ01.001 LOWER CASE W/USB BOARD CABLE ASSY 60 L-CASE BA40 60.TVQ01.001 CARDREADER DUMMY CARD CARD READER DUMMY BA40 42.TVQ01.002 UPPER CASE SIL VER W/ SPEAKER & POWER BUTTON BOARD CABLE & TOUCHP AD CABLE Note: Upper case shown here is black. BA40_U-CASE_60_AS[...]

Chapter 6 93 CPU INT EL CORE I3 350M PGA 2.26G 35W ARRANDALE TJ90 VT 3M L3 IC CPU ARRANDALE I3-350M 2.26 KC.35001.DMP DVD-RW DRIVE DVD-RW SUPER-MUL TI MODULE 8X SA T A WINDOWS7 ODD NSM8XS SUPER-MUL TI DRIVE FOR BA40_CP 6M.TVQ01.001 ODD HLDS SUPER- MUL TI DRIVE 12.7MM TRA Y DL 8X G T 30N LF W/O BEZEL SA T A FOR HF+WINDOWS7 ODD SM12.7 HF+W7 HLDS G T3[...]

94 Chapter 6 MAINBOARDS MAINBOARD JE40CP UMA HM55 LF W/RTC BA TTERY W/O CPU&MEM ORY JE40-CP PD MB UMA NON3G 09920-2 D MB.TVQ01.001 MEMORY SODIMM 2GB DDRIII 1066MHZ ELPIDA EBJ21UE8BDS0-AE-F LF 128*8 0.065UM SODIMM 2G EBJ21UE8BDS0-AE-F KN. 2GB0B.012 MISCELLANEOUS SCREWS LCD BEZEL SCREW MYLAR MYLAR BEZEL SCREW MYLAR DOWN BA40 40.4JD17.01 1 SCREW M[...]

Chapter 6 95 T ravelMate 474 0G/4740ZG Series FRU List System model: LX.TVS02.001 TM4740G-352G32MI#EMEA W7HP64RURRU1RU 61 Category Part Name Description Acer Part No. ADAPTER ADAPTER 90W 19V 3PIN HIPRO HP- A0904A3 B1LF L V5 LED LF BLUE ADP 90W 19V 3P HP-A0904A3 B1LF AP .09003.021 BA TTERY BA TTERY P ACK LI+ 6CELL 2.2MAH SIMPLO 934T2079F BTY P ACK L[...]

96 Chapter 6 LOWER CASE W/USB BOARD CABLE ASSY 60 L-CASE BA40 60.TVQ01.001 CARDREADER DUMMY CARD CARD READER DUMMY BA40 42.TVQ01.002 UPPER CASE SIL VER W/SPEAKER & POWER BUTTON BOARD CABLE & TOUCHP AD CABLE Note: Upper case shown here is black. BA40_U-CASE_60_ASM 60.TVQ01.002 OPTICAL BRACKET BRKT SJV41 ODD BRK 33.PUD01.001 DVD-R W SUPER-M U[...]

Chapter 6 97 CPU/PROCESSOR CPU INTEL CORE I3 350M PGA 2.26G 35W ARRANDALE TJ90 VT 3M L3 IC CPU ARRANDALE I3-350M 2.26 KC.35001.DMP DVD-RW DRIVE DVD-R W SUPER-M UL TI MODULE 8X SA T A WINDOWS7 ODD NSM8XS SUPER-MUL TI DRIVE FOR BA40_CP 6M.TVQ01.001 ODD HLDS SUPER- MUL TI DRIVE 12.7MM TRA Y DL 8X G T3 0N LF W/O BEZEL SA T A FOR HF+WINDOWS7 ODD SM12.7 [...]

98 Chapter 6 MAINBOARDS MAINBOARD JE40CP AS4741G DIS HM55 VRAM HYNIX DDRIII 800 LF W/RTC BA TTERY W/ O CPU&MEMORY NONE 3G JE40-CP PD-2MB N1 1M-A3/HYNIX 512 NON3G D 55.4GY01.161G MEMORY SODIMM 2GB DDRIII 1066MHZ ELPIDA EBJ21UE8BDS0-AE-F LF 128*8 0.065UM SODIMM 2G EBJ21UE8BDS0-AE-F KN. 2GB0B.012 MISCELLANEOUS SCREWS LCD BEZEL SCREW MYLAR MYLAR BE[...]

Appendix A 99 Model Definition and Configuration Appendix A[...]

100 Appendix A TravelMate 4740 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 332G32Mn EME A Middle East LX.TVQ 0C.012 TM4740-332G3 2Mn LINPUS MTME2 UMACss_3 1*2G/320/ BT/6L2.2/5R/ CB_bgn_1.3C_AN[...]

Appendix A 101 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 524G50Mns s AAP India LX.TVQ 03.134 TM4740-524G5 0Mnss W7PR32INTRIN1 MC XPP UMACs s_3 2*2G/ 500_L/BT/6L2.2/5R/ CB_bgn_1.3C_AN_ES6 1 C[...]

102 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 332G32Mns s AAP India LX.TVQ 03.102 TM4740-332G3 2Mnss W7PR32INTRIN1 MC XPP UMACs s_3 1*2G/ 320/BT/6L2.2/5R/ CB_bgn_1.3C_AN_ES6 1 Ci3[...]

Appendix A 103 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 352G32Mns s EME A Middle East LX.TVQ 0C.017 TM4740-352G3 2Mnss LINPUS MTME2 UMACss_3 1*2G/320/ BT/6L2.2/5R/ CB_bgn_1.3C_AN_XS11 Ci335[...]

104 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 353G25Mns s PA A C L A - Portugues e LX.TVQ 03.1 16 TM4740-353G2 5Mnss EM W7PR32EMTRX C3 MC UMACss_3 2G+1G / 250/6L2.2/5R/ na_bgn_1.3[...]

Appendix A 105 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 352G32Mns s AAP Singapore LX.TVQ 03.104 TM4740-352G3 2Mnss W7PR32TRSG1 M C XPP UMACs s_3 1*2G/ 320/BT/6L2.2/5R/ CB_bgn_1.3C_AN_ZH3 1 [...]

106 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 353G25Mn PA A C L A - Spa n i s h LX.TVQ 03.094 TM4740-353G2 5Mn EM W7PR32EMTR EA1 MC UMACss_3 2G+1G/2 50/ BT/6L2.2/5R/ na_bgn_1.3C_A[...]

Appendix A 107 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 332G25Mn AAP Singapore LX.TVQ 03.074 TM4740-332G2 5Mn W7PR32TRSG1 M C XPP UMACs s_3 1*2G/ 250/BT/6L2.2/5R/ na_bgn_1.3C_AN_ZH3 1 Ci333[...]

108 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 332G16Mn AAP Philippine s LX.TVQ 03.078 TM4740-332G1 6Mn EM W7PR32EMTR PH1 MC UMACss_3 1*2G/160/ 6L2.2/5R/ na_bgn_1.3C_AN_ ES61 Ci333[...]

Appendix A 109 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 352G25Mn EME A Middle East LX.TVQ 02.040 TM4740-352G2 5Mn EM W7HP64EMTRMEB MC UMACss_3 1*2G/250/ BT/6L2.2/5R/ na_bgn_1.3C_AN_ ARA1 Ci[...]

11 0 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 352G25Mn EME A South Africa LX.TVQ 03.065 TM4740-352G2 5Mn EM W7PR32EMTR ZA6 MC XPP UMACs s_3 1*2G/ 250/BT/6L2.2/5R/ na_bgn_1.3C_AN_[...]

Appendix A 111 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 352G25Mn EME A Poland LX.TVQ 03.052 TM4740-352G2 5Mn W7PR32TRPL1 MC XPP UMACss_3 1*2G/250/ BT/6L2.2/5R/ na_bgn_1.3C_AN_ PL72 Ci3350M [...]

11 2 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 352G25Mn EME A Eastern Europe LX.TVQ 03.041 TM4740-352G2 5Mn W7PR32TREU5 MC XPP UMACs s_3 1*2G/ 250/BT/6L2.2/5R/ na_bgn_1.3C_AN_ RO1[...]

Appendix A 11 3 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 352G25Mn EME A Belgium LX.TV Q 02.024 TM4740-352G2 5Mn W7HP64TRB E1 MC UMACss_3 1*2G/250/ BT/6L2.2/5R/ na_bgn_1.3C_AN_NL11 Ci3350M N[...]

11 4 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 352G25Mn EME A Latvia LX.TVQ 02.012 TM4740-352G2 5Mn W7HP64T RL V1 MC UMACss_3 1*2G/250/ BT/6L2.2/5R/ na_bgn_1.3C_AN_RU21 Ci3350M NL[...]

Appendix A 11 5 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 352G25Mn EME A Eastern Europe LX.TVQ 03.039 TM4740-352G2 5Mn W7PR32TREU7 MC XPP UMACs s_3 1*2G/ 250/BT/6L2.2/5R/ na_bgn_1.3C_AN_ ES6[...]

11 6 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 352G25Mn EME A Eastern Europe LX.TVQ 03.027 TM4740-352G2 5Mn W7PR32TREU7 MC XPP UMACs s_3 1*2G/ 250/BT/6L2.2/5R/ na_bgn_1.3C_AN_ENQ [...]

Appendix A 11 7 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 352G32Mn AAP Philippine s LX.TVQ 0C.007 TM4740-352G3 2Mn LINPUS MTPH1 UMACss_3 1*2G/320/ BT/6L2.2/5R/ na_bgn_1.3C_AN_ XS1 1 Ci3350M [...]

11 8 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 331G16Mn AAP India LX.TVQ 0C.003 TM4740-331G1 6Mn LINPUS MTIN1 UMACss_3 1*1G/160/ BT/6L2.2/5R/ CB_bgn_1.3C_AN_XS11 Ci3330M NLED14 WX[...]

Appendix A 11 9 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 332G32Bn WW GCTWN S2.TVQ 03.001 TM4740-332G3 2Bn W7PR32TWW1 MC UMACbb_3 2*1G/320/ BT/6L2.2/5R/ na_bgn_1.3C_AN_ ES61 Ci3330M NLED14 W[...]

120 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740- 354G32Mn EME A South Africa LX.TW0 03.006 TM4740-354G3 2Mn EM W7PR32EMTR ZA2 MC UMAGCss_3 2*2G/32 0/ BT/6L2.2/5R/ na_bgn_1.3C_F33- 90[...]

Appendix A 121 Travelmate 4740G Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G32Mn AAP Singapore LX.TVS 03.146 TM4740G-352G32 Mn W7PR32TRSG1 M C XPP N1 1MGE1512Css_3V3 1*2G/320/BT/6L2.2/5 [...]

122 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G32Mn EME A Turkey LX.TVS 03.036 TM4740G-352G32 Mn EM W7PR32EM TRTR1 MC XPP N1 1MGE1512Css_3V3 1*2G/320/BT/6L2.2/5 R/ na_bgn_1.3[...]

Appendix A 123 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G32Mn EME A Switzerlan d LX.TVS 02.048 TM4740G-352G32 Mn W7HP64TRCH1 MC N1 1MGE1512Css_3V3 1*2G/320/BT/6L2.2/5 R/ na_bgn_1.3C_AN[...]

124 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G32Mn EME A Portugal LX.TVS 02.036 TM4740G-352G32 Mn W7HP64TRP T1 MC N1 1MGE1512Css_3V3 1*2G/320/BT/6L2.2/5 R/ na_bgn_1.3C_AN_PT[...]

Appendix A 125 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G32Mn EME A UK LX.TVS 02.024 TM4740G-352G32 Mn W7HP64TRG B1 MC N1 1MGE1512Css_3V3 1*2G/320/BT/6L2.2/5 R/ na_bgn_1.3C_AN_ ES61 Ci[...]

126 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G25Mn AAP Singapore LX.TVS 03.145 TM4740G-352G25 Mn W7PR32TRSG1 M C XPP N1 1MGE1512Css_3V3 1*2G/250/BT/6L2.2/5 R/ na_bgn_1.3C_AN[...]

Appendix A 127 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 353G25Mn EME A Norway LX.TVS 03.135 TM4740G-353G25 Mn W7PR32TRNO3 MC XPP N1 1MGE1512Css_3V3 2G+1G/250/BT/6L2 .2/ 5R/ na_bgn_1.3C_AN[...]

128 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 353G25Mn EME A Baltic LX.TVS 03.126 TM4740G-353G25 Mn W7PR32TRBC4 MC XPP N1 1MGE1512Css_3V3 2G+1G/250/BT/6L2 .2/ 5R/ na_bgn_1.3C_AN[...]

Appendix A 129 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 353G25Mn EME A Eastern Europe LX.TVS 03.1 17 TM4740G-353G25 Mn W7PR32TREU5 MC XPP N1 1MGE1512Css_3V3 2G+1G/250/BT/6L2 .2/ 5R/ na_bg[...]

130 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 353G25Mn EME A Eastern Europe LX.TVS 03.108 TM4740G-353G25 Mn W7PR32TREU7 MC XPP N1 1MGE1512Css_3V3 2G+1G/250/BT/6L2 .2/ 5R/ na_bgn[...]

Appendix A 131 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 353G25Mn EME A Algeria LX.TVS 03.098 TM4740G-353G25 Mn EM W7PR32EMTRDZ 1 MC XPP N1 1MGE1512Css_3V3 2G+1G/250/BT/6L2 .2/ 5R/ na_bgn_[...]

132 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 353G25Mn EME A Middle East LX.TVS 03.088 TM4740G-353G25 Mn EM W7PR32EMTRM E4 MC XPP N1 1MGE1512Css_3V3 2G+1G/250/BT/6L2 .2/ 5R/ na_[...]

Appendix A 133 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G32Mn EME A Turkey LX.TVS 02.013 TM4740G-352G32 Mn EM W7HP64E MTRTR1 MC N1 1MGE1512Css_3V3 1*2G/320/BT/6L2.2/5 R/ na_bgn_1.3C_AN[...]

134 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G32Mn EME A Middle East LX.TVS 02.003 TM4740G-352G32 Mn EM W7HP64 EMTRME2 MC N1 1MGE1512Css_3V3 1*2G/320/BT/6L2.2/5 R/ na_bgn_1.[...]

Appendix A 135 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G32Mn EME A Eastern Europe LX.TVS 03.074 TM4740G-352G32 Mn W7PR32TREU7 MC XPP N1 1MGE1512Css_3V3 1*2G/320/BT/6L2.2/5 R/ na_bgn_1[...]

136 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G32Mn EME A Austria LX.TV S 03.064 TM4740G-352G32 Mn W7PR32TRA T1 MC XPP N1 1MGE1512Css_3V3 1*2G/320/BT/6L2.2/5 R/ na_bgn_1.3C_A[...]

Appendix A 137 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G32Mn EME A France LX.TVS 03.053 TM4740G-352G32 Mn W7PR32TRFR1 MC XPP N1 1MGE1512Css_3V3 1*2G/320/BT/6L2.2/5 R/ na_bgn_1.3C_AN_ [...]

138 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G32Mn EME A Middle East LX.TVS 03.043 TM4740G-352G32 Mn EM W7PR32EMTRM E9 MC XPP N1 1MGE1512Css_3V3 1*2G/320/BT/6L2.2/5 R/ na_bg[...]

Appendix A 139 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G32Mn EME A South Africa LX.TVS 03.031 TM4740G-352G32 Mn EM W7PR32EMTRZ A1 MC N1 1MGE1512Css_3V3 1*2G/320/BT/6L2.2/5 R/ na_bgn_1[...]

140 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G32Mn EME A Algeria LX.TVS 03.021 TM4740G-352G32 Mn EM W7PR32EMTRDZ 1 MC N1 1MGE1512Css_3V3 1*2G/320/BT/6L2.2/5 R/ na_bgn_1.3C_A[...]

Appendix A 141 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 352G32Mi EME A Russia LX.TVS 03.01 1 TM4740G-352G32 Mi W7PR32RUTRRU1 MC N1 1MGE1512Css_3V3 1*2G/320/BT/6L2.2/5 R/ na_bg_1.3C_AN_RU6[...]

142 Appendix A Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 332G16Mn EME A Middle East LX.TW2 01.001 TM4740G-332G16 Mn EM W7HB64 EMTRME2 MC N1 1MGE1512GCss_3V3 1*2G/160/BT/6L2.2/5 R/ CB_bgn_1[...]

Appendix A 143 Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1 (GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Battery Adapt er Camera K/B Power Cord TM4740G- 434G50Mn AAP Singapore LX.TVR 03.003 TM4740G-434G50 Mn W7PR32TRSG1 M C XPP N1 1PGE1 1GBCss_3V3 2*2G/500_L/BT/6L2.2 / 5R/ na_bgn_1.3[...]

144 Appendix A Travelmate 4740Z Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Batte ry Adapter Camera K/B Power Cord TM4740Z- P602G32Mn ss AAP Philippines LX.TX W01.00 1 TM4740Z- P602G32 Mnss EM W7HB64EMTRPH1 MC UMACss_3 1*2G/320 / BT/6L2.2/[...]

145 Appendix A Travelmate 4740ZG Model RO Country Acer Part No Description CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Extra SW1 Card Reader Wireless LAN1 Bluetooth NB Chipset Batte ry Adapter Camera K/B Power Cord TM4740Z- P604G50Mn WW WW S2. TXZ 02.002 TM4740Z-P604G50Mn W7HP64TWW1 MC UMAGCss_3 2*2G/ 500_L/6L2.2/5R/ CB_bgn_1.3C_F33- 90[...]

Appendix A 146[...]

Appendix B 147 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of it s system functions are tested under compatible Windows ® operating system for each model. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regarding configuration, co[...]

148 Appendix B Hardware Device T ests Item Device name V endor I/O peripherals Access Point Air S tation Wireless NFINITI [ModeNum:WZR-G144N], 802.1 1n/g/b Buffalo Buffalo Air S tation NFINITI [ModeNum:WZR2- G300N], 802.1 1n/g/b Buffalo Bluetooth Access Poin t Bluetooth Access Point [ModeNum:BT300] X Bridge Bluetooth Devices Bluetooth S tereo Heads[...]

Appendix B 149 Wireless Printer Photosmart C309 (CC35A) All-in-One Printer (4x6 pho tos/CD/ DVD/Quick Forms)/Scanner/Copier/Fax) Port: USB2.0/Ethernet/PictBridge/802.1 1g/BT HP Photosmart C4580 All-in-One Printer (4x6 photos) /Scanner/ Copier Port:USB2.0/802.1 1g.b/Memory Card HP Memory Card Memory Stick Hig h speed 1GB Memory stick Pro Duo Lexar M[...]

150 Appendix B[...]

Appendix C 151 This section describe s online technical sup port services available to help you re pair your Acer products. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer branch of fices and regional business units can access our website. However some information sources w[...]

152 Appendix C[...]

Index 153 B Back Cover removing 39 Basic Input/Output System, see BIOS 23 Battery Pack removing 38 BIOS 16 Phoenix SecureCore Setup Utility 23 vendor 16 version 16 BIOS Recovery 87 BIOS Recovery by Crisis Disk 87 steps 87 BIOS setup uti lity General Help win dow 25 Item Specific Help panel 25 navigation keys 25 BIOS Utility Boot 31 Exit 32 Informat[...]

154 Index removing 62 LCD Module removing 51 LCD Module Disassembly Flowchart 59 LCD Panel removing 61 M Main Unit Disassembly Flowchart 43 Mainboard 82 removing 55 media access on indicator 12 Memory Check 67 menu Exit 32 Informati on 26 Security 28 Microphone removing 63 Model Definition 100 N notebook tour 11 O Online Support In formation 97 Opt[...]

Index 155 V view base 14 front 13 left 13 right 13 top 11 W Webcam Module removing 62 WLAN Antennas removing 63 WLAN Module removing 41[...]

156 Index[...]