Acer 5920G Series manual

Aspir e 5920G Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the updates ma de on Aspire Chapla service guide. Date Chapter Up dates[...]

III Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer language, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the [...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general informa tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance prod uct co[...]

VI[...]

Chapter 1 1 Features Below is a brief summary of the computer ’s many features: Operating system T Genuine Windows ® Vista TM Capable T Genuine Windows ® Vista TM Home Basic / Home Premium / Ultimate / Business Edition T Genuine Windows ® XP Home / Professional Edition (Se rvice Pack 2) T Genuine Windows ® XP Me dia Center / T ablet Edition T[...]

2 Chapter 1 Audio T Intel ® Hig h Definition audio support T T wo built-in Acer 3DSonic stereo speakers (1W) T Realtek ALC268 Aud io Code with Dolby ® T Sound Blaster Pro TM and MS Sound compatible T Built-in microphone T V oIP-enabl ed Storage subsystem T One or two 60/80/100/120 GB Serial A T A hard di sk drive, supporting Ul tra DMA100 S.M.A.R[...]

Chapter 1 3 T Fast infrared (FIR) port T External display (VGA) port T S-video/TV -o ut (NTSC/P AL) port T Headphones/speaker/line-out port with S/PDIF support T Microphone-in jack T Line-in jack T Ethernet (RJ-45) port T Modem (RJ-1 1) port T DC-in jack for AC adaptor T 3G SIM Card slot (optional ) T TV -in port (option al) T RF-in port (optional)[...]

4 Chapter 1 Environment T T emperature: t Operating: 5ºC to 35ºC t Non-operating: -20ºC to 65ºC T Humidity (non-condensing): t Operating: 20%~80% t Non-operating: 20%~80%[...]

Chapter 1 5 System Block Diagram[...]

6 Chapter 1 Board Layout T op V iew 1 CN15 Battery Connector 16 CN26 IEEE 1394 Connector 2 U22 CPU Socket 17 CN28 Optical Disk Drive Connector 3 CN20 Fan Connector 18 CN30 4 CN13 VGA Jack 19 U34 South Bridge 5 CN14 Ethernet Controller 20 U32 Audio Codec 6 CN18 USB Connector 21 U31 7 CN19 Wireless LAN Card Connector 22 CN32 SA T A HDD Connector 8 PJ[...]

Chapter 1 7 Bottom V i ew 1 CN2 12 U7 DDR2 SDRAM IC 2 CN1 LCD Connector 13 CN9 Card Bus Socket 3 CN3 MDC Connector 14 U1 1 4 CN5 Email Board Connector 15 U10 Winbond T ouchpad Connector 5 CN4 Power Board Connector 16 CN16 Subwoofer Connector 6 CN6 Keyboard Connector 17 CN1 1 MSC Connector 7 U4 Audio Codec 18 U19 8 U6 DDR2 SDRAM IC 19 CN12 9 CN7 Blu[...]

8 Chapter 1 Y our Acer Notebook tour After knowing your computer features, let us show you around your new Aspire computer . Front V iew # Icon Item Description 1 Built-in camera 0.3 megapixel web camera for video communication. 2 Microphone Internal microphone for sound recording. 3 Power button T urns the computer on and off. 4 S peaker Left and [...]

Chapter 1 9 Closed Front V iew 5 Wireless communication button/indicator Enables/disables the wireless function. Indicates the status of wireless LAN communication. 6 WWW/E-mail buttons Button to launch your internet browser and e-mail reader . 7 Bluetooth ® communication button/ indicator Enables/disables the Bluetooth ® function. Indicates the [...]

10 Chapter 1 Left V i ew 5 Line-in jack Accepts audio line-in devices (e.g., audio CD player , stereo walkman). 6 Microphone-in jack Accepts input from external microphones. 7 Headphones/speaker/ line-out jack with S/PDIF support Connects to audio line-out devices (e.g., speakers, headphones). 8 V olu me control Increases and decreases the volume. [...]

Chapter 1 11 Right V iew Rear view # Icon Item Description 1 Optical drive Internal optical drive; accept s CDs or DVDs (slot-load or tray-load depending on model). 2 Optical disk access indicator Lights up when the optical drive is active. 3 Optical drive eject button Ejects the optical disk from the drive. 4 Emergency eject hole Ejects the optica[...]

12 Chapter 1 Base view Indicators The computer has several easy -to-read status indicators. The front panel indicators are visible even when the computer cover is closed up. # Item Description 1 Battery bay Houses the computer ’s battery pack. 2 Battery lock Locks the battery in position. 3 Battery release latch Releases the battery for rem oval.[...]

Chapter 1 13 NOTE: 1. Chargi ng: The light shows amber when the battery is charging. 2. Fu lly charged: The lig ht shows green when in AC mode. Easy-Launch Buttons T o the right of the keyboard there are three ea sy-launch buttons: Web browser , mail, and one user- programmable button. Y ou can also find an Empowering Key “ located above the keyb[...]

14 Chapter 1 T ouchpad Basics The following teaches you how to use the touchpad: T Move your finger across the touchpad (2) to move the cursor . T Press the left (1) and right (4) b uttons locat ed beneath the touchpad to perform selection and execution functions. These two buttons are simila r to the left and right buttons on a mouse. T apping on [...]

Chapter 1 15 Using the Keyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, one Windows key and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can toggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by s[...]

16 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer ’s controls like screen brightness, volume output, and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Key Icon Description Windows key Pressed alone, this key [...]

Chapter 1 17 Special Key Y ou can locate the Euro symbol and US dollar si gn at the upper-center of your keyboard. To t y p e : The Euro symbol 1. Open a text editor or word processor. 2. Hold <Alt Gr> and then press the <5> symbol at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please [...]

18 Chapter 1 Acer Empowering T echnology Acer ’s innovative Empowering T echnology makes it ea sy for you to access frequently used functions and manage your new Acer notebook. It f eatures the following handy utilities: T Acer eNet Ma nagement hoo ks up to location-based networks intellige ntly . T Acer ePower Management extends battery power vi[...]

Chapter 1 19 Acer eNet Management can save network settings for a lo cation to a pro file, and automatically switch to the appropriate profile when you move from one location to another . Settings stored include network co nnection settings (IP and DNS settings, wireless AP details , etc.), as well as default printe r settings. Security and safety [...]

20 Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user in terface. T o l aunch it, select Acer ePower Management from the Empowe ring T echnology interface . AC Mode (Adapter mode) The default setting is “Maximum Performance.” Y o u can adjust CPU speed, LCD brightness and other settings, or click on buttons [...]

Chapter 1 21 Battery status For real-time battery life estimates based on cu rrent usage, refer to the time shown in the “Remai ning Battery Life” field. For additional power options, click “ More Power option ”. Acer ePresentation Management Acer ePresentation Management le ts y ou project your computer ’s display to an external device o[...]

22 Chapter 1 Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryptio n utility that protects your files from being accessed by unauthorized persons. It is convenientl y integrated wi th Windows explore r as a shell exte nsion for quick and easy data encryption/decryption and also supports on-the- fly file encryption for [...]

Chapter 1 23[...]

24 Chapter 1 Acer eLock Management Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives to ensure that data cannot be st olen while your noteboo k is unattended. T Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers[...]

Chapter 1 25 Acer eRecovery Management Acer eRecovery Management is a po werf ul utility that d oes away with t he need for reco very disks provided by the manufacturer . The Acer eRecovery Management utili ty occupies spac e in a hidden partition on your system’s HDD. User-created backups are stored on D: drive. Acer eRecovery Management provi[...]

26 Chapter 1 Acer eSettings Management Acer eSettings Manage ment allows you to insp ect hard ware specificati ons and to monitor the system health status. Furthermore, Acer eSettings Management enables you to opti mize your Windows operating system, so your computer runs fast er , smoother a nd better . Acer eSettings Manage ment also: T Provides [...]

Chapter 1 27 Launching the Acer OrbiCam T o launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen. OR Click S tart > All programs > Acer > Acer OrbiCa m. T he Acer OrbiCam capture windo w appears. Changing the Acer OrbiCam resolution T o change the capture resolution, click the displayed resolutio n button to select [...]

28 Chapter 1 Using the System Utilities NOTE: The system utilities work unde r Microsoft Windows XP only . Acer GridV ista (dual-display compatible) NOTE: This feature is only available on certain models. T o enable the dual monitor featur e of the notebook, firs t ensure that the second moni tor is connected, then select St art, Control Panel, Dis[...]

Chapter 1 29 NOTE: Please ensure that the resol ution setting of the second monitor is set to the manufacturer's recommended va lue. Launch Manager Launch Manager allo ws you to set the four easy-l aunch buttons (see their lo cations mentioned in “Easy- Launch Buttons”). Y ou can access the Launch Manager by clicking S tart > All Progra[...]

30 Chapter 1 Hardware Specificatio ns and Configurations NOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN function. Af ter that, power off the system and remove the HDD. Last, reboot the laptop. Then you wil l see PXE version displaying on the screen . Processor Item Specification CPU type Intel ® Core TM Du[...]

Chapter 1 31 NOTE: Above table list s some system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. System Memory Item Specification Memory controller Built-in Intel ® PM965 Memory size 0MB (no on-board memory) DIMM socket num[...]

32 Chapter 1 LAN Interface Item S pecification Chipset Broadcom 5787M Supports LAN protocol 10/100/1000 Ethernet Giga LAN LAN connector type RJ45 LAN connector location Left side Features Integrated 10/100/1000 BASE-T transceiver W ake on LAN support compliant with ACPI 2.0 PCI v1.1 68pin-QFN package Modem Interface Item S pecification Data modem d[...]

Chapter 1 33 Drive Format D i s k s 122 S pindle speed (RPM) 4200 RPM 4200 RPM 4200 RPM Performance S pecifications Buffer size 2048KB 8192KB 8192KB Interface A T A/A T API-6; A T A-6 A T A/A T API-6; A T A-6 A T A/A T A -6; A T A-6 Max. media transfer rate (disk-buffer , Mbytes/s) 372 350 350 Data transfer rate (host~buffer , Mbytes/s) 100 MB/Sec.[...]

34 Chapter 1 Mono or S tereo S te reo Resolution 18 bit stereo full duplex Compatibility HD audio Interface; S/PDIF output for PCM or AC-3 content Sampling rate 44.1k/48k/96k/192kHZ sample rate Internal microphone Y es Internal speaker / Quantity Y es/2(1.5W speakers) Supports PnP DMA channel DMA channel 0 DMA channel 1 Supports PnP IRQ IRQ10, IRQ1[...]

Chapter 1 35 T otal number of keypads 88-/89-key Windows logo key Y es Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Y es Battery Item S pecification V endor & model name BA TTERY P ACK SANYO LI-ION 8 CELL2.4, 4800MAH BA TTERY P ACK SONY LI-ION 8CELL2.4, 4800MAH BA TTERY P ACK SIMPLO LI-ION 8 C[...]

36 Chapter 1 Support Color 262 K colors (RGB 6-bit data driver) 262,144 262,144 2 62,144 Viewing Angle (degree) Horizontal: Right/Left V ertical: Upper /Lower 40/40 10/30 45/45 15/35 40/40 20/40 40/40 20/40 T emperature Range( C) Operating S tor age (shipping) 0 to +50 -20 to +60 0 to +50 -25 to +60 0 to +50 -20 to +60 0 to +50 -20 to +60 LCD Inver[...]

Chapter 2 37 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

38 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, Sy stem Devices, Security , Boot, and Exit. Follow these instructions: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a parameter , use the cursor up/down keys ( wy ). T T o change the value of a parameter , press p or q . T A plus sign (+) i[...]

Chapter 2 39 Information NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype / CPU S peed This field shows the CP U type and speed of the system. IDE1 Model Name This field shows the model na me of HDD installed on primary IDE master . IDE1 Serial Number This field displays the seri al number of HDD instal[...]

40 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also includes basi c setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for your reference only . Actual values may differ . Phoenix TrustedCore(tm) Setup Utility Item Specific Help System [...]

Chapter 2 41 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to disab le or auto. This is because the user is not allowed to control the settings in these cases. Parameter Description[...]

42 Chapter 2 Security The Security screen contains parameters that help sa feguard and protect your co mputer from unautho rized use. Phoenix TrustedCore(tm) Setup Utility Item Specific Help Supervisor Password Is : Clear User Password Is : Clear Set Supervisor Password Set User Password Password on boot : [Disabled] Supervisor Password controls ac[...]

Chapter 2 43 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries befo re the system halts. Don’t fo rget your password. If you forget your p assword, you ma y have to return yo ur notebook computer to [...]

44 Chapter 2 Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Sup ervisor Password parameter and press the e key . The Set Supervisor Password box appears: 2. T ype the current pa ssword in the Enter Curren t Password field and pr ess e . 3. Press e twice without typing anything in the Enter New Password and Conf[...]

Chapter 2 45 If the new password and confirm new password strings do not match, the screen will display the following message.[...]

46 Chapter 2 Boot This menu allows the user to deci de the order of boot devices to l oad the operating syste m. Bootable devices includes the diskette drive in module bay , the onbo ard hard disk drive, and the CD-R OM in module bay . Phoenix TrustedCore(tm) Setup Utility Item Specific Help Boot priority order: Keys used to view or configure devic[...]

Chapter 2 47 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describ es the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load [...]

48 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following con ditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cr[...]

Chapter 3 51 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the computer , you need the follow ing tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic fl[...]

52 Chapter 3 General Information Before Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.[...]

Chapter 3 53 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

54 Chapter 3 Screw List Item Description Part Number A SCREW M2.5*3(NL) 86.T A VV5.001 B SCREW M2.5*6(NL) 86.T A VV5.002 C SCREW M2.5*10(NL) 86.T A VV5.003 D SCREW M2.5*15(NL) 86.T A VV5.004 E SCREW M2*2.2 86.T A VV5.005 F SCREW M2*3(NL) 86.T A VV5.006 G SCREW M2*4 86.T A VV5.007 H SCREW M3*4(NL) 86.T A VV5.008 I SCREW D-SUB 4#X40* 1/5-NI (NL) 86.T[...]

Chapter 3 55 Removing the Battery Pack 1. Unlock the battery lock (move th e battery lock to the right). 2. Slide the battery release latch then remove the battery .[...]

56 Chapter 3 Removing the HDD Modules/ODD Modu le/Memory/W ireless LAN Card/VGA Board/Thermal Module and the LCD Module T o access the intenal laptop components, you have to first remove the back panel. 1. Remove the nine screws fastening the back panel. 2. Lift the back panel up as shown. Removing the HDD Module 3. Pull out the HDD tab. 4. Pull up[...]

Chapter 3 57 9. Remove the memory from the DIMM socket (If the notebook has two me mory , then repeat this step). 10. Disconnect the main and auxiliary antenna from the wireless LAN card. 11 . Remove the two screws fastening the wirel ess LAN card. 12. T ake out the wireless LAN card from the main unit. Removing the VGA Board and Thermal Module 13.[...]

58 Chapter 3 16. Unscrew the four spring screws and remove the two screws fastening the thermal module. 17. Remove one screw from inside the battery compartment. 18. Lift the lower case and take out the thermal module from the main unit.[...]

Chapter 3 59 Removing the Keyboard and LCD Module 1. Disconnect the speaker , DC- In, and system fan cables. 2. T urn the notebook over and gently pry up the keyboard as shown. 3. Lift the keyboard up and towards you. 4. Disconnect the keyboard cable from the main board and remove the keyboard from the main unit. 5. Disconnect the media button, Blu[...]

60 Chapter 3 9. Pull out the wireless LAN antennas from the cable holders as shown. 10. Remove the four screws securing the hinges. 11 . Detach the LCD module from the main unit.[...]

Chapter 3 61 Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove the two screws fastening the upper case assembly to the lower case assembly . 2. Carefully detach the upper case asse mbly from the lower case assembly . Disassembling the Lowe r Case Assembly Removing the Power Board 3. Remove the t[...]

62 Chapter 3 Removing the Subwoofer 10. Disconnect the subwoofer cable from the main board. 11 . Remove the four screws fastening the subwoofer. 12. Remove the subwoofer . Removing the MDC Card Module 13. Disconnect the MDC card cable from the main board. 14. Remove the two screws fastening the MDC card module. 15. Remove the MDC card module.[...]

Chapter 3 63 Removing the USB Board 16. Remove the screw faste ning the USB board. 17. Lift the USB board and disconnect the USB board cable. 18. Remove the USB board. Removing the CPU 19. Use a flat screwdriver to release th e CPU lock (Turn counter clockwise). 20. Remove the CPU from the CPU socket carefully . Removing the Main Board 21. Remove t[...]

64 Chapter 3 Removing the DC Cable and Jack 23. T urn over the lower case and use a flat scr ewdriver to gently push the DC jack upwa rds. 24. T urn the lower case over again and remove the DC cable and jack. Disassembling the Up per Case Assembly Removing the Email Board 25. Remove the protective mylar sheet covering the email board. 26. Disconnec[...]

Chapter 3 65 Removing the Launch Key Board 31. Remove the four screws fastening the launch key board. 32. Disconnect the launch key boa rd cable as sho wn. 33. Remove the launch key board and disconnect the cable. Removing the Speaker 34. Remove the speaker cable from the upper case. 35. Remove the four screws fastening the speaker . 36. Remove the[...]

66 Chapter 3 Disassembling the LCD Module 1. Remove the six screw rubbers as shown. 2. Then remove the six screws fastening the LCD bezel. 3. Detach the LCD bezel from the LCD module carefully . 4. Remove the six screws holding the LCD. 5. Detach the two inverter cable con nectors from the inverter board. 6. Disconnect the CCD cable conn ector from[...]

Chapter 3 67 9. Remove the two screws fastening the right LCD bracket and detach it. 10. Disconnect the LCD cable from the LCD. 11 . Detach the CMOS cable from the LCD cover and remove the CMOS module. Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws holding the HDD ( hard disk driv e) case; two on each side[...]

68 Chapter 3[...]

Chapter 4 67 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptoms by atte mp[...]

68 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller , dr iver , or diske tte. A write-ena bled, diagno stic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the d ri[...]

Chapter 4 69 If any of these devices do not work, reconnect the cable connector and rep eat the failing operatio n. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to main board). 2. Go to the dia[...]

70 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the powe r adapter cable. See the following figu re: 1. If the voltage is not correct , replace the power ad apter . 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem[...]

Chapter 4 71 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in Control Panel 2. In Power Me ter , co nfirm that if t he parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adap[...]

72 Chapter 4 Power -On Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the original part back in the [...]

Chapter 4 73 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Err or (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxx h (R:xxxxh, W:xxxxh) 070 Real T ime Clock Error[...]

74 Chapter 4 Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS[...]

Chapter 4 75 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 69.. Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. LED board. System board. No beep, power-on ind[...]

76 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify R eal Mode 03h Disable Non-Maskable Interru pt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with i nitial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values[...]

Chapter 4 77 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h T est keyboard 54h Set k[...]

78 Chapter 4 8Ch Initialize floppy controller 8Fh Determine number of A T A dr ives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2[...]

Chapter 4 79 D2h Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Mu lti Processor EAh Initialize OEM special code EBh Initialize PIC[...]

80 Chapter 4 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, the n reboot system. Reconnect the LCD connectors. Keyboard (if [...]

Chapter 4 81 Battery can’t be charged See “Check t he Battery Pack” on page 71. Battery pack System board PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Seq[...]

82 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermin ed Problems” on page 84. Battery fuel gauge in Windows doesn’t go hig her than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until pow er off, then charge battery). Battery pack System[...]

Chapter 4 83 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothin g to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

84 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify which ad apter or device failed, which installed devices ar e incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the faili ng FRU (do not isolate non-defective FRU). NOTE: V erify th at all attached d[...]

Chapter 5 85 T op V iew 1 CN15 Battery Connector 16 CN26 IEEE 1394 Connector 2 U22 CPU Socket 17 CN28 Optical Disk Drive Connector 3 CN20 Fan Connector 18 CN30 4 CN13 VGA Jack 19 U34 South Bridge 5 CN14 Ethernet Controller 20 U32 Audio Codec 6 CN18 USB Connector 21 U31 7 CN19 Wireless LAN Card Connector 22 CN32 SA T A HDD Connector 8 PJ1 DC-IN Conn[...]

86 Chapter 5 Bottom V i ew 1 CN2 12 U7 DDR2 SDRAM IC 2 CN1 LCD Connector 13 CN9 Car d Bus Socket 3 CN3 MDC Connector 14 U1 1 4 CN5 Email Board Connector 15 U10 Winbond T ouchpad Connector 5 CN4 Power Board Connector 16 CN16 S ubwoofer Connector 6 CN6 Keyboard Connector 17 CN1 1 MSC Connector 7 U4 Audio Codec 18 U19 8 U6 DDR2 SDRAM IC 19 CN12 9 CN7 [...]

Chapter 6 87 This chapter gives you the FRU (Field R eplaceable Unit) listing in global configurations of Aspire Chapla. R efer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date information available on your regional w[...]

88 Chapter 6 Aspire Chapla Exploded Diagram Category No. Part Name and Descript ion Acer Part No. ADAPTER ADAPTER 65W 3 PIN Delta SADP- 65KB DBRF LF AP .06501.010 ADAPTER LSE - 65W , SLS0335A1957 LF YELLOW LF AP .06506.004 ADAPTER 65W 3 PIN LITE-ON P A1650- 02 QY LF AP .06503.013 BA TTERY Battery SANYO TM-2007A Li-Ion 3S2P 6 cell 4000mAh Main COMMO[...]

Chapter 6 89 FUNCTION BOARD 55.TG607.001 TOUCHP AD BOARD W/FINGER PRINT 55.TG607.002 USB BOARD 55.TG607.003 LED BOARD 55.TG607.004 CABLE PWR CORD V943B30001218008 DANISH 3P 27.A03V7.006 PWR CORD(ISR)1.8M 3PBLK FZ0I0008-038 27.A50V7.002 PWR CORD V50CB3T3012180QD TW- 11 0 V, 3 P 27.A99V7.002 POWER CORD(SWI)1.8M 3PBLACK FZ010008-01 1 27.A99V7.004 POWE[...]

90 Chapter 6 CASE/COVER/BRACKET ASSEMBL Y MIDDLE COVER 42.TG607.001 UPPER CASE FOR FP W/TP , TP CABLE 60.TG607.001 LOWER CASE W/ SPEAKER, MODEM CABLE 60.TG607.002 BASE ODD CAP 42.TG607.002 BASE DUCK RUBBER 42 .TG607.003 RAM DOOR 42.TG607.004 TP BRACKET 33.TG607.003 DUMMY PCMCIA CARD 42 .TDY07.003 DUMMY 4 IN 1 CARD 42 .TG607.005 CPU/PROCESSOR CPU In[...]

Chapter 6 91 CPU Intel Core2Dual T77500 PGA 2.4G 4M 800 SLA44 KC.77001.DTP COMBO MODULE DVD/CDRW COMBO MODULE 6M.TG607.007 DVD/CDRW COMBO DRIVE 24X SONY CRX880A LF W/O BEZEL KO.0240E.005 DVD/CDRW COMBO DRIVE 24X HLDS GCC-T10N P A T A LF W/O BEZ EL KO.0240D.005 ODD BRACKET 33.TG607.004 DVD/CDRW COMBO BEZEL 42.TG607.006 DVD-RW DRIVE DVD/RW SUPER MUL [...]

92 Chapter 6 120GB HGST 2.5" 5400RPM SA T A HTS541612J9SA00 SURUGA-B LF F/ W: C70P KH.12007.010 120GB TOSHIBA 2.5" 5400rpm 120GB MK1237GSX Gemini BS SA T A LF F/ W:DL130J KH.12004.006 120GB WD 2.5" 5400rpm 120GB WD1200BEVS-22RST0 ML80 SA T A LF F/W:04.01G04 KH.12008.018 HDD SEAGA TE 2.5" 5400rpm 120GB ST9120822AS(9S1 133-190) Ve[...]

Chapter 6 93 Keyboard 12KB-FV1 Chapla Internal S tandard 85KS Black S panish (change +-*/ location) KB.INT00.178 Keyboard 12KB-FV1 Chapla Internal S tandard 85KS Black Slovak (change +- */ location) KB.INT00.180 Keyboard 12KB-FV1 Chapla Internal S tandard 85KS Black SLO/CRO (change +-*/ location) KB.INT00.181 Keyboard 12KB-FV1 Chapla Internal S tan[...]

94 Chapter 6 Keyboard 12KB-FV1 Chapla Internal S tandard 85KS Black Belgium (change +-*/ location) KB.INT00.204 Keyboard 12KB-FV1 Chapla Internal S tandard 84KS Black Arabic/English (change +-*/ location) KB.INT00.205 Keyboard 12KB-FV1 Chapla Internal S tandard 84KS Black Israel (change +-*/ location) KB.INT00.190 Keyboard 12KB-FV1 Chapla Internal [...]

Chapter 6 95 LCD BRACKET W/HINGE - L 33 .TG607.001 LCD BRACKET W/HINGE - R 33.TG607.002 LCD MODULE 12.1 WXGA W/ ANTENNA 2 WIRE W/CCD 6M.TG607.002 LCD 12.1 IN. TFT WXGA NON-GLARE AU B121EW03-V5 LF 185NIT 25MS LK.12105.009 LCD INVERTER BOARD 19.TG607.001 LCD CABLE 50.TG607.006 LCD COVER ASSY W/ANTENNA 2 WIRE W/0.3M CCD BISON 60.TG607.006 LCD COVER AS[...]

96 Chapter 6 LCD BRACKET W/HINGE - R 33.TG607.002 LCD MODULE 12.1 WXGAG W/ ANTENNA 3 WIRE W/ CCD 6M.TG607.004 LCD 12.1 IN. TFT WXGAG GLARE AU B121EW03-V4 LF 185NIT 25MS LK.12105.008 LCD INVERTER BOARD 19.TG607.001 LCD CABLE 50.TG607.006 LCD COVER ASSY W/ANTENNA 3 WIRE W/0.3M CCD BISON 60.TG607.003 LCD COVER ASSY W/ANTENNA 3 WIRE W/0.3M CCD SUYIN 60[...]

Chapter 6 97 LCD 12.1 IN. TFT WXGAG GLARE AU B121EW03-V4 LF 185NIT 25MS LK.12105.008 LCD INVERTER BOARD 19.TG607.001 LCD CABLE 50.TG607.006 LCD BRACKET W/HINGE - L 33 .TG607.001 LCD BRACKET W/HINGE - R 33.TG607.002 MAINBOARD MAINBOARD 965GM SA T A UMA W/ CARD READER W/O CPU MEMORY MB.TG606.001 MEMORY 512MB HYNIX DDRII 667 512MB HYMP564S64CP6-Y5 LF [...]

98 Chapter 6 SCREW M1.6*4.0-I (N I)(NYLOK) 86.FR6V7.003 SCREW M2.0*6-I-BNI(NYLOK) 86.TG607.001 SCREW M2.0*1.8 I (NI)(NYLOK) 86 .TG607.002 SCREW M2.0*1.5-I(NI)(ANTI-LOOSE) 86.TG607.003 SCREW M2*5-I(BZN)(NYLOK) 86.TG607.004 Category No. Part Name and Descript ion Acer Part No.[...]