Acer ASPIRE Z3750 manual

Aspire Z3750 / Z3751 / Z5750 / Z5751 All-In-One Computer Service Guide PRINTED IN T AIW AN Service guide files and updates are available on the Acer/CSD web site; for more information, go to http://csd.acer .com.tw[...]

ii Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Revision History Refer to the table below for changes made on this version of the Aspire Z3750 / Z3751 / Z5750 / Z5751 Al l-In-One Computer Service Guide. Date Chapter Updates[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide iii Copyright Copyright © 2010 by Acer Incorporated . All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electron ic, mechanical[...]

iv Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Conventions The following textual co nventions are used in this service guide. SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives additional information related to the current topic. W ARNING Alerts you to any physical risk or system damage that might result f[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide v Service Guide Coverage This Service Guide provid es you with all technical informati on relating to the BASIC CONFIGURA TION decided for our "global" pr oduct offering. T o better fit local ma rket requirements and enhance product competitiveness, your regi onal office MA [...]

vi Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide[...]

vii Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Features and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide viii Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Removing the I/O Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Removing the Side Bezel . . . . . . . . . . . . . . . . [...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 1 This chapter lists the features and specifications of the Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO computer . System Features NOTE The items listed in this section are for reference only . The exact configuration of your PC depends on the model purchased. Component Description Proce[...]

2 Aspire Z3750 / Z3751 / Z5750 / Z 5751 AIO Computer Service Guide Physical Specifications Connectivity • Wired LAN: Onboar d 10/100/1000 Ethernet support • WLAN option: Mini Card wirele ss network adapter (802.1 1 b/g/n) • WP AN option: Bluetooth ® 2.1+EDR (Enhanced Data Rate) • Integrated 2.0 MP webcam Digital media protection • Suppor[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 3 System T our The pictures and tables in this section illu strate the physical outlook of the computer . Front V iew Item Icon Component 1 Integrated webcam 2 Integrated microphone 3 Display screen 4 Power button/indicator • Blue – System is in power-on mode • Flashing blue –[...]

4 Aspire Z3750 / Z3751 / Z5750 / Z 5751 AIO Computer Service Guide Left V iew Item Icon Component Item Icon Component 1 B-CAS card (optional) cover 9 Ethernet port (RJ-45) 2 Optical disc drive (ODD) 10 USB ports 3 I/O cable cover 1 1 DVI to D-Sub port (optional) 4 9-in-1 card reader 12 Monitor port (VGA) 5 Slot for optional TV tuner card 13 HDMI po[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 5 Right and Rear V iews Item Icon Component 1 Mounting holes for wall mount option 2 USB port s 3 Microphone jack 4 Head phone jack 5 Kensington slot 6 Computer st and[...]

6 Aspire Z3750 / Z3751 / Z5750 / Z 5751 AIO Computer Service Guide Hardware Specifications Processor Chipsets BIOS Memory Item Specification Intel ® Core™ Intel ® Pentium ® Model i5-670 i5-660 i5-650 i3-550 i3-540 i3-530 G6950 Clock speed 3.46 GHz 3.33 GHz 3.2 GHz 3.2 GHz 3.06 GHz 2.93 GHz 2.8 GHz Intel® Smart Cache 4 MB 4 MB 4 MB 4 MB 4 MB 4[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 7 Hard Disk Drive Optical Disc Drive Ethernet Item Specification Controller Integrated in the Intel H57 Express Chipset Form factor 3.5-inch 9.5 mm Interface SA T A 2.0 Supported capacities 160 GB • HGST HDT721016SLA380 / HDS721016CLA382 (7200 rpm) • WD WD1600AAJS-22L7A0 (7200 rpm[...]

8 Aspire Z3750 / Z3751 / Z5750 / Z 5751 AIO Computer Service Guide Wireless LAN Bluetooth Audio We b c a m Item Specification WLAN module Realtek RTL8191SU Wireless antenna kit Lite-On WN6607LH Protocol 802.1 1 b/g/n Form factor PCIe Mini Card (half) Item Specification Model • Lite-On WB1 1 1C Bluetooth Kit • Chicony BC10B Bluetooth Kit V ersio[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 9 LCD Panel Power Supply Unit Item Specification Model Aspire Z3750 / Z3751 Aspire Z5750 / Z5751 Screen size (diagonal, inch) 21.5-inch 23-inch T ype Wide XGA Resolution 1920 × 1080 Backlight CCFL Interface L VDS Brightness (typical) 300 nit s Display colors 16.7M Aspect ratio 16:9 C[...]

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Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 1 1 CMOS Setup Utility CMOS Setup Utility is a hardware configuration progra m built into the system RO M. Since most systems are already properly configured and optimized, there is normally no need to run this utility . Y ou will need to run this utilit y under the following conditio[...]

12 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Accessing the Setup Utility 1. T urn on the computer . If the computer is already turned on, save your data and close all open appl ications, then restart the computer . 2. During POST , press Delete . If you fail to press Delete before POST is completed, you will need to restar t t[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 13 Navigating through the Setup Utility Use the keys listed in the le gend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens of the Setu p Utility . The table below lists thes e legend keys and their respective functions. Setup Utility[...]

14 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Product Information . Field Description Processor T ype T ype of processor installed on the system Processor S peed S peed of the processor installed on the system System Memory Size of system me mory detected during boot-up Product Name Official model name of the computer . System [...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 15 Standard CMOS Features Field Description Va l u e System Date Sets the system date. MM/DD/YYYY (month/day/year) System T ime Sets the system time. HH:MM:SS (hour:minute:second) AHCI Port 1–4 Y our computer supports four SA T A channels, each channel allows one SA T A device to be[...]

16 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Advanced BIOS Features Field Description Va l u e Quick Boot When enabled, the system starts up more quickly be elimination some of the POST routines. Enabled Disabled Quiet Boot When enabled, BIOS will show a full screen logo when booting; if disabled, BIOS will show the di agnosti[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 17 Advanced Chipset Features Field Description Va l u e AMD Cool ’n’ Quiet Select whether to enable the AMD Cool 'N' Quiet T echnology . This technology allows a compliant OS to dynamically adjust the system voltage and core frequency for re duced heat and noise emission[...]

18 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Integrated Peripherals Field Description Va l u e Onboard SA T A Controller Enables or disables the onboard SA T A controller . Enabled Disabled Onboard SA T A Mode Set the operating mode for th e onboard SA T A controller . Native IDE Onboard USB Controller Enables or disables the [...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 19 Power Management Setup Field Description Va l u e ACPI Suspend Mode Use this item to defi ne how your system suspends . Default value is S3 (STR), the suspend mode is suspend to RAM, i.e., the system shuts down with the exception of a refr esh current to the system memory . S3 (STR[...]

20 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide PC Health Status Field Description Va l u e CPU T emperature System T emperature CPU Fan S peed System Fan S peed CPU Core +1.1V +3.30V +5.00V +12.0V 5VSB VBA T These items lets you monitor the parameters for critical volt ages, temperatures and fan speeds. Smart Fan When enabled, f[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 21 Frequency/V oltage Control Field Description Va l u e Enable Clock to All DIMM/PCI When enabled, clock sign als will be sent to the PCI and memory slots regardless of whether th e slot is occupied or not. Enabled Disabled S pread S pectrum When the mainboard's clock generator [...]

22 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide BIOS Security Features Note the following before you define a system password: • The maximum length of password contains 8 alpha numeric characters. The fo llowing keys are valid: – A-Z, a-z (case-insensitive) – 0-9 – ` - + [ ] ; ' , . /, – S pecial keypad character[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 23 T o set a system password: 1. Select Change Supervisor Password or Change User Password , then press Enter . The password box appears. 2. T ype a password then press Enter . 3. Retype the password to verify the first entry , then press Enter . Y ou will be prompted to save the new [...]

24 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Load Default Settings Execute this menu to load the factory-default settings for all Setup parameters. Keyboard shortcut: F9 Perform the steps below to load the system default settings: 1. Select Load Default Settings , then press Enter . Y ou will be prompted to load the system def[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 25 Exit Without Saving Execute this menu to closes the Se tup Utility without making any changes.[...]

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Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 27 This chapter provides step-by-step instructions on how to disassembl e the computer for maintenance and troubleshooting purposes. Disassembly T ools In performing the disassembly proces s, you will need the following tools: • Wrist-grounding strap and conductive mat for preventin[...]

28 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Disassembly Procedures Removing the Computer Stand 1. Perform the “Pre-disassembly Procedure” on page 27. 2. Use a flat screwdriver to pry off the plasti c shell covering the computer st and screws. 3. Remove the screws securi ng the computer stand. Quantity Color T orque Part N[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 29 4. Remove the computer stand. Removing the I/O Cable Cover 1. Perform the “Pre-disassembly Procedure” on page 27. 2. Remove the I/O cable cover .[...]

30 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Removing the Rear Cover 1. Remove the computer stand and the I/O cable cover by following the procedur es described on p ages 28 and 29. 2. Grasp the rear cover on the I/O port area and pull up to disengage the cover from the front bezel. The picture below shows the location of the [...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 31 Removing the I/O Cable Plate 1. Remove the rear cover by following the pr ocedure described on the previous page. 2. Push the latch to disengage the I/ O cable plate from the chassis ( a ), then remove the I/O cable plate ( b ). Removing the B-CAS Card Bracket 1. Remove the rear co[...]

32 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 3. Remove the B-CAS card bracket. Removing the Optical Disc Drive 1. Remove the rear cover by following the procedure described on page 30. 2. Remove the screw securing the ODD. Quantity Color T orque Part Number 1 Black 4.5 +/- 0.3 kgf-cm 86.00B75.240[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 33 3. Slide the ODD outward, then disconnec t the ODD SA T A cable from the drive. 4. Remove the ODD from the chassis. 5. Remove the screw securing the ODD bracket. Quantity Color T orque Part Number 1 Silver 2 .0 +/- 0.2 kgf-cm 86.7A122.4R0[...]

34 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 6. Detach the ODD bezel from the module. Removing the Scaler Board 1. Remove the rear cover by following the procedure described on page 30. 2. Remove the screws securi ng the scaler board cover . 3. Remove the scaler board cover . Quantity Color T orque Part Number 2 Chrome 4.5 +/-[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 35 4. Remove the tape covering the HDMI cable connector . 5. Disconnect all the cables from the scaler board. 6. Remove the screws secu ring the scaler board. Quantity Color T orque Part Number 3 Chrome 4.5 +/- 0.3 kgf-cm 86.00B75.240[...]

36 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 7. Remove the scaler board. Removing the USB/Audio Board 1. Remove the rear cover by following the procedure described on page 30. 2. Remove the screw securing the USB/audio board cover . A circuit board that is >10 cm 2 has been highlighted with a ye llow rectangle as shown in t[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 37 3. Slide the USB/audio board cover outw ard to disengage the co ver tabs from the chas sis, then remove the USB/audio board cover . 4. Disconnect the two cables from the USB/audio board. 5. Remove the screws secu ring the USB/audio board. Quantity Color T orque Part Number 2 Chrome[...]

38 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 6. Slide the USB/audio b oard out of its tabs. Removing the Speakers 1. Remove the rear cover by following the procedure described on page 30. 2. Remove the scaler board by follow ing the procedure described on page 34. 3. Remove the tapes securing the speake r cables to the power s[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 39 4. Remove the screws securi ng the scaler board cover . 5. Remove the speakers. Quantity Color T orque Part Number 4 Chrome 4.5 +/- 0.3 kgf-cm 86.00B75.240[...]

40 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Removing the W all Mount Plate 1. Remove the rear cover by following the procedure described on page 30. 2. Remove the screws securi ng the wall mount plate. 3. Remove the wall mount plate. Quantity Color T orque Part Number 5 Chrome 4.5 +/- 0.3 kgf-cm 86.5A554.6R0[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 41 Removing the Inverter Board 1. Remove the wall mount plate by following the procedure described on the previous section. 2. Remove the screw securing the inverter board cover . 3. Slide the inverter board cover outward to disengage it from the chassis, then remove the cover . 4. Di[...]

42 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 5. Remove the screws secu ring the inverter board. 6. Remove the inverter board. Quantity Color T orque Part Number 2 Chrome 4.5 +/- 0.3 kgf-cm 86.00B75.240 A circuit board that is >10 cm 2 has been highlighted with a ye llow rectangle as shown in the above image. Follow local re[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 43 Removing the Graphics Card 1. Remove the wall mount plate by following the procedure described on page 40. 2. Remove the two hex screws securing the DV I to D-Sub cable to the I/O port panel ( a ), then detach the cable from the panel ( b ). 3. Remove the two hex screws securing th[...]

44 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 4. Remove the graphics card assembly from the mainboard. 5. Remove the screw securing the graphics card bracket. 6. Disconnect the graphics ca rd from the riser board. Quantity Color T orque Part Number 1 Chrome 4.5 +/- 0.3 kgf-cm 86.00B75.240 A circuit board that is >10 cm 2 has[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 45 7. Remove the screws securing the graph ics card riser board, then remove the riser board from the bracket. Removing the Hard Disk Drive 1. Remove the wall mount plate by following the procedure described on page 40. 2. Remove the graphics card assembly by foll owing the procedure [...]

46 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 4. Remove the screw securing the hard drive. 5. Slide the HDD assembly outward to disengage the assembly from th e chassis, then remove the HDD assembly . 6. Remove the screws securi ng the hard drive bracket. Quantity Color T orque Part Number 1 Chrome 4.5 +/- 0.3 kgf-cm 86.00B75.2[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 47 7. Remove the hard drive from its bracket. Removing the Power Supply Unit 1. Remove the wall mount plate by following the procedure described on page 40. 2. Disconnect the 4-pin and 24-pin A TX power cables from their mainboard connectors. a. Press the top portion of the cable’s [...]

48 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 4. Remove the screw securing the PSU. 5. Slide the PSU outward to disengage it from the chassis ( a ), then pull the A TX cables through the chassis opening ( b ). 6. Remove the screw securing the PSU to it cage. Quantity Color T orque Part Number 1 Chrome 4.5 +/- 0.3 kgf-cm 86.00B7[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 49 7. Remove the PSU from its cage. Removing the Heat Sink Fan (HSF) Assembly 1. Remove the wall mount plate by following the procedure described on page 40. 2. Disconnect the HSF cable fr om its mainboard connector . 3. Loosen the HSF's spring-loaded screws in a diagonally oppos[...]

50 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 4. Remove the HSF assembly . Removing the Processor 1. Remove the HSF assembly by following the pr ocedure described on the previous section. 2. Disengage the load lever from its latch, then rotate the load lever to the open position. 3. Open the retention plate to expose the socket[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 51 4. Gently lift the processor out of its socket. Removing the Memory Modules 1. Remove the wall mount plate by following the procedure described on page 40. 2. Open the holding clips secu ring the memory modules ( a ), then remove the memory modules from the DIMM slots ( b ). IMPORT[...]

52 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Removing the Mainboard 1. Remove the wall mount plate by following the procedure described on page 40. 2. Remove the graphics card and HDD assemblies by following the pr ocedures described on pages 43–45. 3. Remove the power supply uni t by following the procedure described on pag[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 53 7. Remove the screws se curing the mainboard. 8. Remove the mainboard. Quantity Color T orque Part Number 4 Chrome 4.5 +/- 0.3 kgf-cm 86.00B75.240 • A circuit board that is >10 cm 2 has been highlighted with a yell ow rectangle as shown in the above image. Follow local regulat[...]

54 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Removing the I/O Shield 1. Remove the mainboard by following the proc edure described on the previous section. 2. Push the I/O shield to remove it from the chassis. Removing the Side Bezel 1. Remove the rear cover by following the procedure described on page 30. 2. Remove the screws[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 55 3. Push the plastic tabs securi ng the side bezel outward. 4. Remove the side bezel.[...]

56 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Removing the Front Bezel 1. Remove the rear cover by following the procedure described on page 30. 2. Remove the side bezel by following the procedure described on page 54. 3. Remove the screws se curing the front bezel. 4. Disconnect the webcam cable. 5. T urn over the unit with th[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 57 6. Push the plastic tabs securing the front bezel. 7. Detach the front bezel from the chassis and turn it over the speaker mesh cover . The front bezel is still atta ched to the chassis by the cables connec ted to the capacitive LED board, Bluetooth module, and the light bars. Proc[...]

58 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Removing the Capacitive LED Board 1. Remove the front bezel by following the procedure described on page 56. 2. Disconnect the capacitive LED board cable. 3. Use a flat screwdriver to pry off the ca p acitive LED board from the front bezel.[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 59 Removing the Bluetooth Module 1. Remove the front bezel by following the procedure described on page 56. 2. Remove the tape protecti ng the Bluetooth module. 3. Remove the Bluetooth module from the front bezel an d turn it over to expose the cable connector underneath it. 4. Discon[...]

60 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Removing the Light Bars 1. Remove the front bezel by following the procedure described on page 56. 2. Pull up the tabs securing the two light bars. 3. Remove the light bars from the front bezel. 4. Disconnect the light bars’ cables.[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 61 Removing the W ebcam Module 1. Remove the front bezel by following the procedure described on page 56. 2. Push the tabs securing the webcam module, then remove the module. Removing the Power Button 1. Remove the front bezel by following the procedure described on page 56. 2. Use a [...]

62 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Removing the Speaker Mesh Cover Assembly 1. Remove the front bezel by following the procedure described on page 56. 2. Push the four tabs underneath the speaker mesh cover assembly to th e chassis to disengage the cover ( a ), then remove the cover ( b ). 3. Expose the bottom side o[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 63 6. Use a flat screwdriver to pry the spea ker mesh cover from the bottom cover . Removing the T ouchscreen Control Board Only the Aspire Z3751and Z5751 mode ls have the touchscreen function; thus, the following procedure only applies to these two models. 1. Remove the speaker mesh [...]

64 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 4. Remove the touchscreen control board. Removing the LCD Panel 1. Remove the front bezel by following the procedure described on page 56. 2. Disconnect the LCD L VDS cable from the sca ler board. Refer to step 5 on page .35. 3. Disconnect the inverter board cabl es. Refer to step 4[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 65 6. Remove the LCD panel from the chassis. Removing the LCD Panel Brackets 1. Remove the LCD panel by following the pr ocedure described on the previous p age. 2. Remove the screws securi ng the LCD panel bracket ( a ), then detach the bracket s ( b ). Removing the LCD L VDS Cable 1[...]

66 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Removing the System Cables 1. Remove the LCD panel by following the pr ocedure described on the previous p age. 2. Remove the tapes securing the system cables , then release the cables from the chassis.[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 67 This chapter lists the POST error indicators and BIOS beep codes. Instructions fo r general troubleshooting, BIOS recovery and clearing CMOS data are also provided. Hardware Diagnostic Procedure 1. Obtain as much detail as possible abou t the symptoms of the system failure. 2. V er[...]

68 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide System Internal Inspection 1. T urn off the power to the co mputer and all peripherals. 2. Unplug the power cord from the computer . 3. Unplug the network cable and all connecte d peripheral devices from the computer . 4. Place the computer on a flat, steady surface. 5. Remove the T[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 69 Boot Block Recovery Code Checkpoints The boot block recovery code gets control when the BI OS determines that a BIOS recovery is required because the user has forced the up date or the BIOS checksum is corrupt . Refer to “BIOS Recovery” section on page 83 for more information. [...]

70 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide POST Code Checkpoints The POST code checkpoints are the largest set of checkpoints during the BI OS preboot process. The following table describes the type of checkpoint s that may occur duri ng the POST portion of the BIOS. FF The flash has been updated successfully . Make flash wr[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 71 3B T est for total memory installed in the syst em. Also, Check for DEL or ESC keys to limit memory test. Display total memory in the system. Checkpoint Description 3C Mid POST initialization of chip set registers. 40 Detect dif ferent devices (Par allel ports, serial ports, and co[...]

72 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide DIM Code Checkpoints The Device Initialization Man ager (DIM) gets control at various times dur ing BIOS POST to initialize dif ferent system busses. The following table describes the ma in checkpoints where the DIM module is accessed. POST Error Indicators When a system error is de[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 73 Memory Boot Message Description Gate20 Error The BIOS is unable to properly co ntrol the mainboard’s Gate A20 function, which controls access of memory over 1 MB. This may indicate a problem with the mainboard. Multi-Bit ECC Error This message will only o ccur on systems using EC[...]

74 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Storage Device Message Description Primary Master Hard Disk Error The IDE/A T API device configured as Pr imary Master could not be properly initialized by the BIOS. This message is typically displa yed when the BIOS is trying to detect and configure ID E/A T API devices in POST . P[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 75 3rd Slave Drive - A T API Incompatible The IDE/A T API device configured as Slave in the 3rd IDE contro ller failed an A T API compatibility test. This mess age is typically displayed wh en the BIOS is trying to detect and configure IDE/A T API devices in POST . 4th Master Drive - [...]

76 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Virus-related System Configuration Message Description BootSector Write!! The BIOS has detected software at tempting to write to a dr ive’s boot sector . This is flagged as possible virus ac tivity . This message will only be displayed if Virus Detection is enabled in AMIBIOS setu[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 77 CMOS Miscellaneous Message Displayed Description CMOS Date/T ime Not Set The CMOS date and/or time are invalid. Th is error can be resolved by readjusting the system time in AMIBIOS Setup. CMOS Battery Low CMOS battery is low . This messa ge usually indicates that the CMOS battery [...]

78 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Index of Symptom-to-FRU Error Messages T o use the information in this section to diagnose a problem: 1. Find the error symptom in the left column. 2. If directed to a check procedure, replace th e FRU indicated in the check procedure. If no check procedure is indicated, the first A[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 79 Hard Disk Drive-related Symptoms Symptom/Error Action/FRU Hard disk drive test failed. • Enter CMOS Setup and load the default settings. • Hard disk drive cable • Hard disk drive • Mainboard Hard disk drive cannot format completely . • Ente r CMOS Setup and load the defau[...]

80 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Real-Time Clock-related Symptoms Symptom/Error Action/FRU Real-time clock is inaccurate. • Ensure the in formation in the S tandard CMOS Feature of BIOS Setup is set correctly . • RTC battery • Mainboard Audio-related Symptoms Symptom/Error Action/FRU Audio software program in[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 81 Printer-related Symptoms Symptom/Error Action/FRU Printing failed. • Ensure the printer driver is properly installed. Refer to the printer service manual. •P r i n t e r • Printer cable • Mainboard. Printer problems. • Refer to the service manual for the printer . Keyboar[...]

82 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Beep Codes When no error message is displayed but the comp uter stops during POST , listen for beep codes. Undetermined Problems Follow the procedures below to isolate the fa iling FRU. Do not isolate non-defective FRU. 1. Power off the computer . 2. Visually check them for damage. [...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 83 BIOS Recovery When you boot up the computer and you hear one long beep, followed by a shorter one, the system BIOS is damaged. This maybe cause by an interruption during a BIOS flash procedure (e.g. a power outage) or a corrupted BIOS code, which w ill cause the system to go into a[...]

84 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Clearing CMOS Y ou may need to clear the Setup configuration values (C MOS) if the configuration has been corrupted, or if incorrect settings made in the Setup Utility caused erro r messages to be unreadable. This procedure will clear the BIOS supervisor password as well. Use the CL[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 85 This chapter shows the block diag ram and board layout of the Aspi re Z3750 / Z3751 / Z5750 / Z5751 computer . Block Diagram The core subsystems of the Aspire Z3750 / Z3751 / Z5750 / Z5751 comput er are depicted in the following block diagram. System Block Diagram System Architectu[...]

86 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Mainboard Layout This section shows the ma jor mainboard components. Item Code Component 1 FRONT_P ANEL1 Front panel cable connector 2 CLR_CMOS Clear CMOS jumper 3 PCI-E1-X16 PCI Express x16 expansion slot (reserved for graphi cs card inst allation) 4 PCI-E1-1X2 PCI Express x1 expan[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 87 15 BA T1 RTC battery 16 CPU_F AN Heat sink fan cable connector 17 DIMM4 DDR3 slot 4 18 DIMM2 DDR3 slot 2 19 DIMM3 DDR3 slot 3 20 DIMM1 DDR3 slot 1 21 PWR1 24-pin A TX power connector 22 BUZ1 Internal buzzer 23 F_USB4 Card reader function connector 24 F_USB2 Card reader function con[...]

88 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 89 This chapter gives you the FRU (Field Replaceable Unit ) listing of the Aspire Z3 750 / Z3751 / Z5750 / Z5751 computer global configurations. Refe r to this list when ordering for repair part s or for RMA (Return Merchandise Authorization). IMPORT ANT Part number changes will not b[...]

90 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Exploded Diagram[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 91[...]

92 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide FRU List System Model: ACER_AZ5751_AGALLAGHER (NO: 91.3CN01.001G) Category Part Name Part Number Boards Mainboard MAINBOARD AZ3750/AGALLAGHER INTEL H57 LF INTEL H57/LGA1 156/DDR3 UDIMM GBE HDCODEC ROHS&EUP MB.SEX09.001 Scaler board SCALER BOARD 55.SEW01.003 USB/audio board FRONT[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 93 Graphics card (continuation) VGA CARD 5450 512MB SDDR3 HYNIX-1.2 DVI/HDMI/VGA W/A TX VG .APC54.522 VGA CARD 288-1E153-200AC AMD HD5450 512MB 64BITS SDDR3 DVI+HDMI+VGA A TX 4 LA YER COST DOWN (NEW HYNIX -1.2) VG .APC54.524 VGA CARD 288-1E153-000AC HD5450 512MB SDDR 3 (64BITS) SAMSUN[...]

94 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Category Part Name Part Number Heat sink fan CPU HEA TSINK AIR COOLER LGA775 GGALLAGHER HI.10800.078 Memory MEMORY AP ACER DDR3 1333MHZ 1G UNB-DIMM GU502203EP0201 LF 128*8 0.065UM KN.1GB01.031 MEMORY KINGST ON DDR3 1333MHZ 1G ACR128X64D3U1333C9 KN.1GB07.002 MEMORY UNIFOSA DDR3 1333M[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 95 Category Part Name Part Number Hard drive (continuation) HDD 500GB 3.5" 7200RPM SA T A II 16MB HGST HDS721050CLA362 JUPITER KH.50007.012 HDD 3.5" 500GB 7200RPM SA T A SEAGA TE PHARAOH ST3500418AS KH.50001.012 HDD 3.5" 500GB 7200RPM SA T A WD XL320M WD5000AAKS- 22M9A0[...]

96 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Category Part Name Part Number LCD panel Non-touchscreen panel CCFL LCD LPL 23" WFHD NO NE GLARE LM230WF1 TLA5 LF 300NIT 5MS G8 LK.23008.009 CCFL LCD SAMSUNG 23" WFHD NONE GLARE L TM230HT01 A09 LF 300NIT 5MS 1000:1 HF LK.23006.014 CCFL LCD SAMSUNG 23" WFHD NONE GLARE [...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 97 Category Part Name Part Number Computer stand HINGE COVER 42.SEW01.004 Computer stand hinge cover ASSEMBL Y HINGE 60.SEW01.003 I/O cable cover IO COVER 42.SEW01.002 I/O cable plate IO HOLDER 42.SEW01.003 W all mount plate MAINBOARD TOP COVER 60.SEW01.002 Inverter board cover INVERT[...]

98 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Category Part Name Part Number Chassis P ANEL BRACKET 60.SEW01.009 Capacitive keys lens FUNCTION LENS 60.SEW01.008 CRT port dummy cover CRT COVER 42.SF001.001 Cables Power button/LED cable POWER BOARD CABLE 50.SF001.010 POWER BOARD CABLE 50.SEW01.01 1 Light bar/capacitive LED functi[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 99 Category Part Name Part Number Webcam cable TOUCH AND CAMERA CABLE 50.SEW01.004 TOUCH AND CAMERA CABLE 50.SF001.004 Wireless LAN cable WIRELESS CR CABLE 50.U5R01.012 WIRELESS CR CABLE 50.U5R01.013 Bluetooth cable (mainboard to scaler board connection) BLUETOOTH BOARD CABLE 50.SEW01[...]

100 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Category Part Name Part Number Keyboard USB keyboard KEYBOARD 104KEY LITE-ON SK-9621 USB SIL VER ARABIC/ENGLISH KB.USB0B.293 KEYBOARD 104KEY LITE-ON SK-9621 U SB SIL VER CZECH KB.USB0B.318 KEYBOARD 104KEY LITE-ON SK-9621 U SB SIL VER GREEK KB.USB0B.316 KEYBOARD 104KEY LITE-ON SK-96[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 101 USB keyboard (continuation) KEYBOARD 105KEY LITE-ON SK-9621 USB SIL VER PORTUGUESE KB.USB0B.296 KEYBOARD 105KEY LITE-ON SK-9621 USB SIL VER ROMANIAN KB.USB0B.319 KEYBOARD 105KEY LITE-ON SK-9621 USB SIL VER SLOV AK KB.USB0B.313 KEYBOARD 105KEY LITE-ON SK-9621 USB SIL VER SLOVENIAN [...]

102 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Wireless keyboard (continuation) KEYBOARD 105KEY LITE-ON SK-9660 RF2.4 SIL VER ARABIC/FRENCH KB.RF40B.034 KEYBOARD 105KEY LITE-ON SK-9660 RF2.4 SIL VER BELGIUM KB.RF40B.019 KEYBOARD 105KEY LITE-ON SK-9660 RF2.4 SIL VER CANADIAN FRENCH KB.RF40B.009 KEYBOARD 105KEY LITE-ON SK-9660 RF[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 103 Category Part Name Part Number Mouse USB mouse MOUSE LITE-ON USB SM9020 WITH SIL VER COLOR MS.1 1200.072 Wireless mouse MOUSE LITE-ON RF2.4 SM-9063 WITH RECEIVER(NANO DANGLE) SD-9080 MS.1 1200.071 Screws SCREW FLA T #6-32*3/16 NI 86.5A5B6.012 SCREW I NO6-32 L5 BZN 86.00J07.B60 SCR[...]

104 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 105 This appendix provides features su mmary for each of the Aspire Z3750 / Z3751 / Z5750 / Z5751 computer model configurations. Model Definitions and Configurations Appendix A[...]

106 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Aspire Z3750 / Z3751 / Z5750 / Z5751 Model Configurations Common model features • Project name: aGallagher • Mainboard: aGallagher FH 57MK _1394(N)_Logo(N)_EuP(Y) • Card reader: Y es Model Acer PN Base Unit Description Chassis Bezel CPU DIMM1 DIMM2 DIMM3 HDD ODD LCD VGA TV Tu[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # AZ3750 PW.S EX0C .001 CHINA0 01 AZ3750 CH CHINA001 LinuxCMCNa1/PDCG6950/ 2G*1/320G*1/NSM8XS/ D21.5H/315/802.1 1 b/g/n/USB/ A1/USB/A1 HX093T AAIO 1021 PDCG6 950 U2GBI II13 N N D320GB 7.2KS NSM8XS D21.5W UXGA Nvidia 315 512MB HDMI/ DVI/DSUB AT X N 802.1 1 b/g/n (mini-card/ USB)(half s[...]

108 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide AZ3750 PW.S EXE2. 017 EMEA00 1 AZ3750 CH EMEA001 W7HP64RUR15a02/Ci3-540/ 2G*1+1G*1/320G*1/NSM8XS/ D21.5H/G T320/802.1 1 b/g/n/ Bluetooth/USB/A1/USB/A1 HX093T AAIO 1021 Ci3-540 U2GBI II13 U1GBI II13 N D320GB 7.2KS NSM8XS D21.5W UXGA Nvidia G T320 1GB HDMI/ DVI/DSUB AT X N 802.1 1 b/[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # AZ3751 PW.S EY02. 009 AAP001 AZ3751 CH AAP001 W7HP64EMTH03/PDCG6950/ 2G*1/640G*1/NSM8XS/ D21.5H/HD5450/802.1 1 b/g/n/ Bluetooth/RF2.4/A1/RF2.4/A1 HX093T AAIO 1021 PDCG6 950 U2GBI II13 N N D640GB 7.2KS NSM8XS D21.5W UXGA AT I HD5450 512MB HDMI/ DVI/DSUB AT X N 802.1 1 b/g/n (mini-car[...]

1 10 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide AZ3751 PW.S EYE2. 007 EMEA00 1 AZ3751 CH EMEA001 W7HP64R19a01/Ci5-650/ 2G*2/1000G*1/NBDRW4XS/ D21.5H/G T320/H753-D Kit/ 802.1 1 b/g/n/Bluetooth/EMEA Win7 WMC/RF2.4/A1/RF2.4/A1 HX093T AAIO 1021 Ci5-650 U2GBI II13 U2GBI II13 N D1000G B7.2KS NBDRW 4XS D21.5W UXGA Nvidia G T320 1GB HD[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # AZ3751 PW.S EYE2. 019 EMEA00 1 AZ3751 CH EMEA001 W7HP64RUR15a02/Ci3-540/ 2G*1+1G*1/500G*1/NSM8XS/ D21.5H/315/H753-D Kit/802.1 1 b/g/n/Bluetooth/EMEA Win7 WMC/RF2.4/A1/RF2.4/A1 HX093T AAIO 1021 Ci3-540 U2GBI II13 U1GBI II13 N D500GB 7.2KS NSM8XS D21.5W UXGA Nvidia 315 512MB HDMI/ DVI[...]

1 12 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide AZ5751 PW.S F002. 007 TWN001 AZ5751 CH TWN001 W7HP64TWHPO2/Ci5-650/ 2G*2/1000G*1/NSM8XS/B23/ HD5570/802.1 1 b/g/n/ Bluetooth/RF2.4/A1/RF2.4/A1 HX093S AAIO 1023 Ci5-650 U2GBI II13 U2GBI II13 N D1000G B7.2KS NSM8XS D23FHD ATI HD5570 1GB HDMI/ DVI/DSUB AT X N 802.1 1 b/g/n (mini-card[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # AZ5751 PW.S F0E2. 012 EMEA00 1 AZ5751 CH EMEA001 W7HP64R13a01/Ci3-550/ 2G*2/1000G*1/NSM8XS/B23/ 315/H753-D Kit/802.1 1 b/g/n/ Bluetooth/EMEA Win7 WMC/ RF2.4/A1/RF2.4/A1 HX093S AAIO 1023 Ci3-550 U2GBI II13 U2GBI II13 N D1000G B5.4KS NSM8XS D23FHD Nvidia 315 512MB HDMI/ DVI/DSUB AT X [...]

Aspire Z3750 / Z3751 / Z575 0 / Z5751 Service Guide 1 14[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 1 15 This computer ’s comp atibility is test ed and verified by Acer ’s internal te sting department. All of it s system functions are tested for both the Home Basic and Home Premium editi ons of Microsoft’ s Windows Vist a operating system. Refer to the following lists for comp[...]

Aspire Z3750 / Z3751 / Z575 0 / Z5751 Service Guide 1 16 Item Device Name V endor USB HDD 2.5-inch Portable 80 GB Hard Disk T ranscend USB ODD DVD+R/R W (USB 2.0) Plextor USB Hub and Others H uawei Mobile Connect E220 USB Modem 3G (E220: HSDP A/UMTS/EDGE/GPRS/GSM) Huawei PowerSync USB2.0 4-Port Mini Hub (HU151W White) PowerSync T echworks 4-Port US[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # Approved V endor Lists (A VLs) Aspire AZ3750 A V L Component V endor Ty p e Description Part Number Mainboard kit Wistron aGallagher FH57MK _1394(N)_Logo(N)_EuP(Y) MB Kit AZ3750 aGallagher Intel H57 LF Intel H57/LGA1 156/DDR3 UDIMM,GbE,HDcodec,RoHS&EuP MB.SEX09.001 Front bezel A[...]

1 18 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Memory (continuation) Samsung U2GBIII13 Memory Samsung UNB-DIMM DD RIII 1333 2GB M378B56 73FH0-CH9 LF 128*8 46nm KN.2GB0B.024 Hynix U2GBIII13 Memory Hynix UNB-DIMM DDRI II 1333 2GB HMT125U6BFR8C-H9 LF 128*8 0.055um KN.2GB0G .015 Unifosa U2GBIII13 Memory Unifosa UNB-DIMM DDRIII 133[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # Hard drive (continuation) Seagate D1000GB7.2KS HDD Seagate 3.5" 7200rpm 1000GB ST31000528AS(Phar aoh) SA T A II 32MB LF F/ W:CC 44 KH.01K01.007 HGST D1000GB7.2KS HDD HGST 3.5" 7200rpm 1000GB HDT721010SLA360 Saturn SA T A II 16MB LF F/ W:31 B KH.01K07.002 D1000GB7.2KS HDD H[...]

120 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Graphics card PCPartner A TI HD5450 512MB HDMI/ DVI/DSUB A TX 288-1E145-001AC HD5450 512MB SDDR 3 ( 64BITS) Samsung DVI HDMI VGA W/ A TX BKT ROHS VG .APC54.501 A TI HD5450 512MB HDMI/ DVI/DSUB A TX 288-1E153-000AC HD5450 512MB SDDR 3 ( 64BITS) Samsung DVI HDMI VGA W/ A TX BKT ROHS [...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # LCD panel AUO D21.5WUXGA CCFL LCD AUO 21.5"W FHD None Glare M215HW01 V0 0G LF 300nit 5ms 1000:1 LK.21505.01 1 D21.5WUXGA CCFL LCD AUO 21.5"W FHD None Glare M2 15HW01 V0 0H LF 300n it 5ms 1000:1 LK.21505.012 LPL D21.5WUXGA CCFL LCD LPL 21. 5"W FHD None Glare LM215WF1 T[...]

122 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide USB keyboard (continuation) USB/A1 Keyboard Lite-On SK-9621 USB 105KS Silver German KB.USB0B.300 USB/A1 Keyboard Lite-On SK-9621 USB 105KS Silver Italian KB.USB0B.301 USB/A1 Keyboard Lite-On SK-9621 USB 105KS Silver French KB.USB0B.302 USB/A1 Keyboard Lite-On SK-9621 USB 105KS Silv[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # Wireless keyboard Lite-On RF2.4/A1 Keyboard Li te-On SK-9660 RF2.4 104KS Silver US KB.RF40B.001 RF2.4/A1 Keyboard Lite-On SK-9660 RF2.4 104 KS Silver Traditional Chinese KB.RF40B.002 RF2.4/A1 Keyboard Lite-On SK-9660 RF2.4 104 KS Silver Simplified Chinese KB.RF40B.003 RF2.4/A1 Keybo[...]

124 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Wireless keyboard (continuation) RF2.4/A1 Keyboard Lite-On SK-9660 RF2. 4 105KS Silver Romanian KB.RF40B.031 RF2.4/A1 Keyboard Lite-On SK-9660 RF2. 4 105KS Silver Turkish KB.RF40B.032 RF2.4/A1 Keyboard Lite-On SK-9660 RF2. 4 105KS Silver Turkish-Q KB.RF40B.033 RF2.4/A1 Keyboard Lit[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # Aspire AZ3751 A VL Component V endor Ty p e Description Part Number Mainboard kit Wistron aGallagher FH57MK _1394(N)_Logo(N)_EuP(Y) MB Kit AZ3750 aGallagher Intel H57 LF Intel H57/LGA1 156/DDR3 UDIMM,GbE,HDcodec,RoHS&EuP MB.SEX09.001 Front bezel AAIO1021 Wistron Aspire Bezel AAI[...]

126 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Memory (continuation) Samsung U2GBIII13 Memory Samsung UNB-DIMM DD RIII 1333 2GB M378B56 73FH0-CH9 LF 128*8 46nm KN.2GB0B.024 Hynix U2GBIII13 Memory Hynix UNB-DIMM DDRI II 1333 2GB HMT125U6BFR8C-H9 LF 128*8 0.055um KN.2GB0G .015 Unifosa U2GBIII13 Memory Unifosa UNB-DIMM DDRIII 1333[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # Hard drive (continuation) Seagate D1000GB7.2KS HDD Seagate 3.5" 7200rpm 1000GB ST31000528AS(Phar aoh) SA T A II 32MB LF F/ W:CC 44 KH.01K01.007 HGST D1000GB7.2KS HDD HGST 3.5" 7200rpm 1000GB HDT721010SLA360 Saturn SA T A II 16MB LF F/ W:31 B KH.01K07.002 D1000GB7.2KS HDD H[...]

128 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Graphics card PC Partne r A TI HD5450 512MB HDMI/ DVI/DSUB A TX 288-1E145-001AC HD5450 512MB SDDR 3 ( 64BITS) Samsung DVI HDMI VGA W/ A TX BKT ROHS VG .APC54.501 A TI HD5450 512MB HDMI/ DVI/DSUB A TX 288-1E153-000AC HD5450 512MB SDDR 3 ( 64BITS) Samsung DVI HDMI VGA W/ A TX BKT ROH[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # LCD panel AUO D21.5WUXGA CCFL LCD AUO 21.5"W FHD None Glare M215HW01 V0 0G LF 300nit 5ms 1000:1 LK.21505.01 1 D21.5WUXGA CCFL LCD AUO 21.5"W FHD None Glare M2 15HW01 V0 0H LF 300n it 5ms 1000:1 LK.21505.012 LPL D21.5WUXGA CCFL LCD LPL 21. 5"W FHD None Glare LM215WF1 T[...]

130 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide USB keyboard (continuation) USB/A1 Keyboard Lite-On SK-9621 USB 105KS Silver German KB.USB0B.300 USB/A1 Keyboard Lite-On SK-9621 USB 105KS Silver Italian KB.USB0B.301 USB/A1 Keyboard Lite-On SK-9621 USB 105KS Silver French KB.USB0B.302 USB/A1 Keyboard Lite-On SK-9621 USB 105KS Silv[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # Wireless keyboard Lite-On RF2.4/A1 Keyboard Li te-On SK-9660 RF2.4 104KS Silver US KB.RF40B.001 RF2.4/A1 Keyboard Lite-On SK-9660 RF2.4 104 KS Silver Traditional Chinese KB.RF40B.002 RF2.4/A1 Keyboard Lite-On SK-9660 RF2.4 104 KS Silver Simplified Chinese KB.RF40B.003 RF2.4/A1 Keybo[...]

132 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Wireless keyboard (continuation) RF2.4/A1 Keyboard Lite-On SK-9660 RF2. 4 105KS Silver Romanian KB.RF40B.031 RF2.4/A1 Keyboard Lite-On SK-9660 RF2. 4 105KS Silver Turkish KB.RF40B.032 RF2.4/A1 Keyboard Lite-On SK-9660 RF2. 4 105KS Silver Turkish-Q KB.RF40B.033 RF2.4/A1 Keyboard Lit[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # Aspire AZ5750 A VL Component V endor Ty p e Description Part Number Mainboard kit Wistron aGallagher FH57MK _1394(N)_Logo(N)_EuP(Y) MB Kit AZ3750 aGallagher Intel H57 LF Intel H57/LGA1 156/DDR3 UDIMM,GbE,HDcodec,RoHS&EuP MB.SEX09.001 Front bezel AAIO1023 Wistron Aspire Bezel AAI[...]

134 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Memory (continuation) Samsung U2GBIII13 Memory Samsung UNB-DIMM DD RIII 1333 2GB M378B56 73FH0-CH9 LF 128*8 46nm KN.2GB0B.024 Hynix U2GBIII13 Memory Hynix UNB-DIMM DDRI II 1333 2GB HMT125U6BFR8C-H9 LF 128*8 0.055um KN.2GB0G .015 Hard drive Unifosa U2GBIII13 Memory Unifosa UNB-DIMM [...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # Hard drive (continuation) HGST D1000GB7.2KS HDD HGST 3.5" 7200rpm 1000GB HDT721010SLA360 Saturn SA T A II 16MB LF F/ W:31 B KH.01K07.002 D1000GB7.2KS HDD HGST 3.5" 7200rpm 1000GB HD S721010CLA332 (Jupiter) SA T A II 32MB LF F/ W:3E A KH.01K07.003 WD D1000GB5.4KS HDD WD 3.5[...]

136 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Graphics card PC Partne r A TI HD5450 512MB HDMI/ DVI/DSUB A TX 288-1E145-001AC HD5450 512MB SDDR 3 ( 64BITS) Samsung DVI HDMI VGA W/ A TX BKT ROHS VG .APC54.501 A TI HD5450 512MB HDMI/ DVI/DSUB A TX 288-1E153-000AC HD5450 512MB SDDR 3 ( 64BITS) Samsung DVI HDMI VGA W/ A TX BKT ROH[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # LCD panel Samsung D23FHD CCFL LCD Samsung 23"W FHD N one Glare L TM230HT01 A0 9 LF 300nit 5ms 1000:1 HF LK.23006.014 D23FHD CCFL LCD Samsung 23"W FHD None Glar e L TM230HT01 A10 LF 300nit 5ms 1000:1 HF LK.23006.015 LPL D23FHD CCFL LCD LPL 23"W FHD None Glare LM230WF1 [...]

138 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide USB keyboard (continuation) USB/A1 Keyboard Lite-On SK-9621 USB 107KS Si lver Brazilian Portuguese KB.USB0B.298 USB/A1 Keyboard Lite-On SK-9621 USB 109KS Silver Japanese KB.USB0B.299 USB/A1 Keyboard Lite-On SK-9621 USB 105KS Silver German KB.USB0B.300 USB/A1 Keyboard Lite-On SK-962[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # USB keyboard (continuation) USB/A1 Keyboard Lite-On SK-9621 US B 105KS Silver Swiss/FR KB.USB0B.328 USB/A1 Keyboard Lite-On SK-9621 US B 106KS Silver Korean KB.USB0B.329 Wireless keyboard Lite-On RF2.4/A1 Keyboard Li te-On SK-9660 RF2.4 104KS Silver US KB.RF40B.001 RF2.4/A1 Keyboard[...]

140 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Wireless keyboard (continuation) RF2.4/A1 Keyboard Lite-On SK-9660 RF2.4 105KS Silver Danish KB.RF40B.029 RF2.4/A1 Keyboard Lite-On SK-9660 RF 2.4 104KS Silver Czech KB.RF40B.030 RF2.4/A1 Keyboard Lite-On SK-9660 RF2. 4 105KS Silver Romanian KB.RF40B.031 RF2.4/A1 Keyboard Lite-On S[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # Aspire AZ5751 A VL Component V endor Ty p e Description Part Number Mainboard kit Wistron aGallagher FH57MK _1394(N)_Logo(N)_EuP(Y) MB Kit AZ3750 aGallagher Intel H57 LF Intel H57/LGA1 156/DDR3 UDIMM,GbE,HDcodec,RoHS&EuP MB.SEX09.001 Front bezel AAIO1023 Wistron Aspire Bezel AAI[...]

142 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Memory (continuation) Hynix U2GBIII13 Memory Hynix UNB-DIMM DDRI II 1333 2GB HMT125U6BFR8C-H9 LF 128*8 0.055um KN.2GB0G .015 Unifosa U2GBIII13 Memory Unifosa UNB-DIMM DDRIII 1333 2G B GU512303EP0202 LF 128*8 0.065um KN.2GB0H.009 Hard drive HGST D160GB7.2KS HDD HGST 3.5" 7200rp[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # Hard drive (continuation) HGST D1000GB7.2KS HDD HGST 3.5" 7200rpm 1000GB HDT721010SLA360 Saturn SA T A II 16MB LF F/ W:31 B KH.01K07.002 D1000GB7.2KS HDD HGST 3.5" 7200rpm 1000GB HD S721010CLA332 (Jupiter) SA T A II 32MB LF F/ W:3E A KH.01K07.003 WD D1000GB5.4KS HDD WD 3.5[...]

144 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Graphics card PC Partne r A TI HD5450 512MB HDMI/ DVI/DSUB A TX 288-1E145-001AC HD5450 512MB SDDR 3 ( 64BITS) Samsung DVI HDMI VGA W/ A TX BKT ROHS VG .APC54.501 A TI HD5450 512MB HDMI/ DVI/DSUB A TX 288-1E153-000AC HD5450 512MB SDDR 3 ( 64BITS) Samsung DVI HDMI VGA W/ A TX BKT ROH[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # LCD panel Samsung D23FHD CCFL LCD Samsung 23"W FHD N one Glare L TM230HT01 A0 9 LF 300nit 5ms 1000:1 HF LK.23006.014 D23FHD CCFL LCD Samsung 23"W FHD None Glar e L TM230HT01 A10 LF 300nit 5ms 1000:1 HF LK.23006.015 LPL D23FHD CCFL LCD LPL 23"W FHD None Glare LM230WF1 [...]

146 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide USB keyboard (continuation) USB/A1 Keyboard Lite-On SK-9621 USB 107KS Si lver Brazilian Portuguese KB.USB0B.298 USB/A1 Keyboard Lite-On SK-9621 USB 109KS Silver Japanese KB.USB0B.299 USB/A1 Keyboard Lite-On SK-9621 USB 105KS Silver German KB.USB0B.300 USB/A1 Keyboard Lite-On SK-962[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide # USB keyboard (continuation) USB/A1 Keyboard Lite-On SK-9621 US B 105KS Silver Swiss/FR KB.USB0B.328 USB/A1 Keyboard Lite-On SK-9621 US B 106KS Silver Korean KB.USB0B.329 Wireless keyboard Lite-On RF2.4/A1 Keyboard Li te-On SK-9660 RF2.4 104KS Silver US KB.RF40B.001 RF2.4/A1 Keyboard[...]

148 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Wireless keyboard (continuation) RF2.4/A1 Keyboard Lite-On SK-9660 RF2.4 105KS Silver Danish KB.RF40B.029 RF2.4/A1 Keyboard Lite-On SK-9660 RF 2.4 104KS Silver Czech KB.RF40B.030 RF2.4/A1 Keyboard Lite-On SK-9660 RF2. 4 105KS Silver Romanian KB.RF40B.031 RF2.4/A1 Keyboard Lite-On S[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 149 This appendix describes online technica l support services available to help you repair your Acer product s. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer branch of fices and regi onal business units can[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 150[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 151 A AC power cord, part number 99 AC power jack 4 ACPI, see Advanced Configuration Power Interface 2 Advanced BIOS Features menu 16 Advanced Chipset Features menu 17 Advanced Configuration Power Interface specifications 2 wake-up options 19 antivirus software 2 Approved V endor List[...]

152 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide LCD panel brackets 65 mainboard 52 memory 51 optical disc drive 32 power button 61 power supply unit 47 preparatory steps 27 processor 50 rear cover 30 scaler board 34 side bezel 54 speaker mesh cover 62 speakers 38 system cables from chassis 66 tools 27 touchscreen control board 6[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 153 part number 96 remove 64 specifications 8, 9 touchscreen panel film, part number 96 LCD panel bracket s remove 65 light bars cable, part number 98 function cable 98 part number 92 Load Default Settings menu 24 M mainboard component identification 86 part number 92 remove 52 specif[...]

154 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide USB/audio board cover 97 VGA to HDMI cable 99 wall mount plate 97 webcam cable 99 webcam module 93 WLAN antennas 93 WLAN cable 99 WLAN module 93 PC Health S tatus menu 20 POST , see Power-On Self-T est 70 power AC power jack 4 ACPI compliance 2 button/indicator 3 specifications 2 w[...]

Aspire Z3750 / Z3751 / Z5750 / Z5 751 AIO Computer Service Guide 155 by model 9 control board, part number 92 control board, remove 63 troubleshooting BIOS checkpoints 68 BIOS recovery 83 clearing CMOS 84 component failure 78 hardware diagnostic procedure 67 online support information 149 POST error indicators 72 U undetermined problems 82 USB port[...]

156 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide[...]