Acer C210 manual

Acer TravelMate C210 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the up dates ma de on T ravelMate C210 service gu ide. Date Chapter Up dates[...]

III Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance prod uct co[...]

VI[...]

VII T able of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . [...]

VIII T able of Contents Wireless LAN Card/ LCD Module and the Keybo ard . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Hard Disk Driv e Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Optical Disk Driv e Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Memory .[...]

Chapter 1 1 Fe a t u r e s This computer was designed with the user in mind . Here are just a few of its many features: Performance T Intel ® Centrino ® Duo mobile technology , featuring t Intel ® Core 2 Duo processor T55 00/T5600 (2MB L2 cache, 1.66/1.83 GHz, 66 7 MHz FSB) and T7200/ T7400 (4 MB L2 cache, 2/2.16 GHz, 667 MHz FSB) t Intel ® Cor[...]

2 Chapter 1 T LAN: gigabit Ethernet; W ake-on-LAN ready T WLAN: Inte l ® PRO/Wireless 3945ABG ne twork connecti on (dual-band tri-mode 802 .1 1a/b/g) or Intel ® PRO/Wireless 3945BG network con nection (dual-mode 802.1 1b/g) Wi-Fi CERTIFIED TM solution, supporting Acer Sign alUp TM wireless te chnology T WP AN: integrated Bluetooth ® 2.0+EDR (Enh[...]

Chapter 1 3 System Bloc k Diag r am 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 A A B B C C D D Size Document Number Rev Date: Sheet of Schematic Block Diagram E2C 14 2 Monday, July 31, 2006 Size Document Number Rev Date: Sheet of Schematic Block Diagram E2C 14 2 Monday, July 31, 2006 Size Document Number Rev Date: Sheet of Schematic Block Diagram E2C 14 2 Mon[...]

4 Chapter 1 Boar d Layout T op View 1 U3 Lan Controller 12 CN5 Quick Button Board Connector 2 CN2 LCD Connector 13 U20 Clock Generator 3 U4 VRAM1 14 U29 EC (Keyboard Controller) 4 CN1 Lid Switch 15 CN7 BT Connector 5 U16 Super I/O Controller 16 CN8 Jogdial Board Connector 6 U10 DVI T rasmitter 17 CN9 Pen Switch Board Connector 7 CN3 PCI Debug Card [...]

Chapter 1 5 Bottom View 22 CN13 EZ Docking Connector 41 CN30 Memory Card Reader 23 CN12 AC Power Jack 42 J1 MDC Connector 24 CN15 RJ1 1/RJ45 Connector 43 CN28 PCMCIA Board Connector 25 CN14 CRT Connector 44 CN26 MINI Card Connector 26 CN16 Modem Connector 45 U54 South Bridge (ICH7) 27 CN17 Main Battery Connector 46 CN24 P A T A HDD Connector 28 JDI[...]

6 Chapter 1 37 CN21 F AN Con nector 57 LED4 WLAN LED 38 U48 North Bridge (945 GM/PM) 58 LED1 Battery LED 39 U52 Audio Codec Controller 59 LED2 HDD LED 40 CN23 USB Connector[...]

Chapter 1 7 A T r av elMate T our Now let us show you around the new TravelMate computer . T op View # Item Description 1 Display screen Also called LCD (liquid- crystal display), displays computer output. Electromagnetic resonate (EMR) stylus is used to input data in tablet mode. Use only an EMR-compatible stylus to input data on the screeen. 2 T [...]

8 Chapter 1 Open front view Closed front view # Item Description 1 Keyboard For entering data in notebook PC mode. 2 Built-in trackpoint T ouch-s ensitive point ing device whic h functions likea computer mouse when used together with the click buttons. 3 Click buttons (left and right) Function like the left and right mouse buttons when used togethe[...]

Chapter 1 9 Lef t view 1 Wireless communication button/ indicator Press to enable/disable the wireless function. Lights to indicated the status of wireless LAN communication. 2 Bluetooth communication button/ indicator Press to enable/disable Bluetooth functions. Lights to indicated the status of Bluetooth communications. 3 S peaker Provides sou nd[...]

10 Chapter 1 Right view 7 PC Card slot eject button Eject the PC Card from the slot. 8 4-in-1 card reader Accepts Memory S tick, Memory S tick Pro, MultiMediaCard (MMC), Secure Digital (SD). Note: Only one card can operate at any given time. # Icon Item Description 1 Headphone/speakers line-out jack Connects to audio line-out devices. 2 Microphone/[...]

Chapter 1 11 Rear view Base view # Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 DC-in jack Connects to an AC adapter . 3 Latch Locks and release the LCD unit to convert from tablet to notebook mode. 4 Acer ezDock port Connects to an Acer ezDock (optional). # Item Description 1 Battery ba[...]

12 Chapter 1 4 Cooling fan Cools computer during use. Note: Do not cover or obstruct the opening of the fan. 5 Hard disk bay Houses the computer ’s hard disk (secured with two screws). 6 Optical drive Internal optical drive (hot -swappable Acer MediaB ay drive moudel is optional). 7 Optical drive release latch Release t he optical drive module fo[...]

Chapter 1 13 Indica tor s The computer has two easy-to-read status indicators to the right of the ke yboard, and four on the front panel. The power , media, Bluetooth and wireless communication status indicators are visible even when the LCD display is closed. Icon Function Description Caps Lock Lights up when Caps Lock is activated. Num Lock Light[...]

14 Chapter 1 Easy-launc h buttons Located to the ri gh tof hte keyboard a re four butto ns. Th ese buttons are called ea sy-launch buttons. They are: mail, Web browser , Acer Empowering Key < >and one user-programmable button. Press < >to run the Acer Empowering T echnology . The ma il and Web browser buttons are pre-set to ema il and I[...]

Chapter 1 15 T r ackpoint and c lick buttons The built-in trackpoint is a pointing device that sens es movement on its surfac e. This means the cursor responds as you use your finger to move the trackpoi nt. Its central location on the mo ve your finger on the surface of the touchpad. The central location on the palmrest provides op timal comfort a[...]

16 Chapter 1 Using the k eyboar d Lock keys and embedded numeric keyp ad The keyboard has full-sized keys with an embedded numeri c keypad, as well as separate lock, cursor and Windows keys, and hotkey controls. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by small characters located on the upper right corn[...]

Chapter 1 17 Hot Keys The computer employs hotkeys or key combinations to access many computer controls, including screen brightness, volume output and the BIOS utility . T o activate hotkeys, press and hold the <Fn> key before pressing the o ther key in the hotkey combination. Key Icon Description Windows key Pressed alone, this key has the [...]

18 Chapter 1 Special keys Y ou can locate the Euro symbol and the US dollar si gn at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. <Fn> + <F4> Sleep Puts the computer in Sleep mode. See “Power management” on page 25. <Fn> + <F5> Display toggle Switches dis[...]

Chapter 1 19 2. Either press < > at the bottom-ri ght of the keyboard, or hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Eu ro symbol. Please refe r to www .microsoft.com/ typography/f aq/faq 12.htm for more information. The US dollar sign 1. Open a te[...]

20 Chapter 1 Acer Empowering Technology Acer ’s innovative Empowering T echnology makes it ea sy for you to access frequently used functions and manage your new Acer notebook. It f eatures the following handy utilities: T Acer eNet Management (for se lected models) hooks up to location-based networks in telligently . T Acer ePower Management exte[...]

Chapter 1 21 Acer eNet Management can sa ve network settings for a lo catio n to a profile, and automatically switch to the appropriate profile when you move from one location to another . Settings stored i nclude network co nnection settings (IP and DNS settings, wireless AP details , etc.), as well as default printe r settings. Security and safet[...]

22 Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user in terface. T o l aunch it, select Acer ePower Management from the Empowe ring T echnology inte rface. AC Mode (Adapter mode) The default setting is “Maximum Performance.” Y o u can adjust CPU speed, LCD brightness and other settings, or click on buttons [...]

Chapter 1 23 Battery status For real-time battery life estimates bas ed on current usage, referto the pane l on the l ower left-hand side of the window . For additional options, cli ck “ Settings ” to: T Set alarms. T Re-load factory defa ults. T Select what actions will be taken when the cove r is closed or the power button is pressed. T View [...]

24 Chapter 1 Acer ePresent ation Management Acer ePresentation Management lets y ou proj ect your computer ’s display to an external device or pr oject using the hot key: Fn + F5. If auto- detection hardware is implemented in the system, your system display will be automatically switched ou t when an exter nal display is connecte d to the system.[...]

Chapter 1 25 Acer eDat aSecurity Manageme nt (for selected models) Acer eDataSecurity Management is handy file encryptio n utility that protexts your files from being accessed by unauthorized persons. It is convenientl y integrated with Windows e xplorer as a shel l extension for quick and easy data encryption/decryption and also supports on-the -f[...]

26 Chapter 1[...]

Chapter 1 27 Acer eLock Management Acer eLock Management is a security utility that allo ws you to lock your removable data, optical and flop py drives to ensure that data can’t be st olen while your notebook is unattended. T Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card reade[...]

28 Chapter 1 Acer eRecovery Management Acer eRecovery Management is a powerf ul utility that d oes away with t he need for re covery disks provided by the manufacturer . The Acer eRecovery Management utility occupi es spac e in a hidden partition on your system’s HDD. User-created backups are stored on D: drive. Acer eRecovery Management provid[...]

Chapter 1 29 Acer eSettings Management Acer eSettings Manage ment allows you to insp ect hard ware specifi cations and to monitor the system health status. Furthermore, Acer eSettings Management enables you to opti mize your Windows oper ating system, so your computer runs fast er , smoother a nd better . Acer eSettings Manage ment also: T Provides[...]

30 Chapter 1[...]

Chapter 1 31 Har dware Specifications and Configurat ions Performance Mode Sound Pressure Level Processor Item Specification CPU type Intel ® Core 2 Duo pro cessor T5500/T5600 (2MB L2 cache, 1.66/1.8 3 GHz, 667 MHz FSB) and T7200/T7400 (4 MB L2 cache, 2/2.1 6 GHz, 667 MHz FSB) Intel ® Core Duo processor T2300/T2400/T2500/T2 600 (2MB L2 cache, 1.6[...]

32 Chapter 1 BIOS Item Specification BIOS vendor Phoenix BIOS V ersion V1.00 BIOS ROM type Flash ROM (SST SST39VF080) BIOS ROM size 1Mbytes BIOS package TSOP Supported protocols ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, U SB 2.0, VGA BIOS, CD-ROM bootable, IEE[...]

Chapter 1 33 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above tabl e, the co nfiguration of sl ot 1 and slot 2 could be reversed. Memory Combinations Slot 1 Slot 2 T otal Memory 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 256MB 0MB 256MB 256MB 256M[...]

34 Chapter 1 Wireless Module 802.1 1a/b/g Item S pecification Chipset Built-in ICH7M Data throughput 1 1~54 Mbps Protocol 802.1 1a+b+g or 802.1 1b+g Interface PCI bus Four-in-On e Card Reader Item S pecification Chipset Intetrated on TI PC741 1 Data throughput USB 1.1 Protocol Memory S tick (MS), MS PRO, MultiMediaC ard, Secure Digital (SD) Hard Di[...]

Chapter 1 35 V oltage tolerance 5V(DC) +/- 5% 5V(DC) +/- 5 % 5V(DC) +/- 5 % 5V(DC) +/- 5% DVD/CDRW Interface Item S pecification V endor & model name LITEON SSC-2485K,GBAS P ANASONIC UJDA-770, GBASE Performance S pecification With CD Diskette With DVD Diskette T ransfer rate (KB/sec) Sustained: Max 3.6Mbytes/sec Sustained: Max 10.8Mbytes/sec Da[...]

36 Chapter 1 Speaker Item S pecification Number of speaker 1 Rated input 1W Connector type Headphone out, microphone in and line-in Vid eo I n te rf a c e Item S pecification Chipset Intel 945GM (UMA) or Nvidia NV72MV (NVIDIA ® GeForce TM Go 7300) Interface PCI-E Supports ZV (Zoomed Video) port No Maximum resolution LCD 1600X1200 (UXGA) Maximum re[...]

Chapter 1 37 Serial port function control E nable/Disable by BIOS Setup IEEE 1394 Port Item S pecification Chipset TI 741 1 InterfaceUSB Compliancy Level IEEE 1394 1.0 Number of IEEE 1394 port 1 Location Right side Connector type IEEE 1394 PCMCIA Port Item S pecification PCMCIA controller TI PC741 1 Supports card type T ype-II Number of slots One t[...]

38 Chapter 1 Internal & external keyboard work simultaneously No Note: Inter nal and external keyboard can not work simultaneously by soft ware specification. Battery Item S pecification V endor & model name Sanyo Sony Battery T ype Li-ion Pack capacity 4000 MAH or 4800 MAH Cell voltage 3.7V/cell Number of battery cell 6 Package configurati[...]

Chapter 1 39 System Power Manag ement ACPI mode Power Management Mech. Off (G3) All devices in the system are turned off completely . Soft Of f (G2/S5) O S initiated shutdown. All devices in the system are turned off completely . Working (G0/S0) Individual devices such as the CPU and hard disk may be power managed in this state. Suspend to RAM (S3)[...]

40 Chapter 1 18C0-18FF , 1C00-1CF F Cystal WDM AC97 Driver for ICH4 2000-207F , 2400-24FF Agere System AC97 Modem FB00-FBFE O2Micro SmartCardBus Reader FC00-FCFF , FD00-FDFF , FE00- FEFF , FF00-FF FF Generic Cardbus Controller IRQ Assignme nt Map Interrupt Channel System timer IRQ00 System time IRQ01 Keyboard IRQ02 Progammable Interru pt Controller[...]

Chapter 2 41 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is al ready properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

42 Chapter 2 Navigating the BIOS Utility There are six menu options: Information, Main, Advanced, Security , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a parameter , use the cursor up/down keys ( wy ). T T o change the value of a parameter , press p or q . T A plus sign (+) i[...]

Chapter 2 43 Information Parameter Description IDE1 Model Name Shows the Model name of HDD installed on Primary IDE master . The hard disk model name is automatically detected by the system. If there is no hard disk present or unknown type, “ None ” should be shown on this field. IDE1 Serial # This field display the Serial number of HDD in stal[...]

44 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for reference only . Actual values may differ . The table below describes the parameters in this screen. Settings in [...]

Chapter 2 45 Advanced The Advanced menu screen contains parameters involving y our hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Options Infrared/Serial port Enables, disables the[...]

46 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the syst[...]

Chapter 2 47 Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the w and y keys to highlight the Set Supervi sor Password parameter and press the e key . The Set Supervisor Password box appears: 2. T ype a password in the “Enter New Passw ord” field. The password length can not exceeds 8 alphanumeric c[...]

48 Chapter 2 2. T ype the current p assword in the Enter Current Passwor d field and press e . 3. T ype a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press e . After setting the p assword, the comput er sets the Us er Password parameter to “Set”. 5. If desired, you can enable the Password [...]

Chapter 2 49 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the distette drive in m odule bay , the onboard hard disk drive an d the CD-ROM in module bay . PhoenixBIOS Setup Utility Information M a i n A d v a n c e d S e c u r i t y Boot E x i t Item Specific Help Hard [...]

50 Chapter 2 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup d ata to CMOS. Load [...]

Chapter 2 51 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cre[...]

52 Chapter 2 Remove HDD/BIOS Utility This section provide you with remo ving HDD/BIOS method: Remove HDD Password: T If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below . T If you need to solve HDD password locked problem, you can run HDD_PW .EXE 1. Key in “hdd_pw 15494 0[...]

Chapter 2 53 Remove BIOS Pas sword: T If you key in wrong Supervisor Password for thre e time, “System Disabled” would display on the screen. See the image below .[...]

54 Chapter 2 T If you need to solve BIOS password locked problem, you can run BIOS_PW .EXE 1. Key in “bios_pw 14452 0” 2. Choose one upper-case string T Reboot the system and key in “qjjg9vy” or “07yqmjd” to BIOS user passwor d.[...]

Chapter 2 55[...]

56 Chapter 2[...]

Chapter 3 57 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the computer , you need the follow ing tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Philips screw drivers T Flat head screwdriver NOTE: The screw[...]

58 Chapter 3 General Information Before Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack. NOTE: T ravelMate C210 series product use s tape t[...]

Chapter 3 59 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must first remove the then disassembl e the inside assembl[...]

60 Chapter 3 Removing the Battery Pack 1. Release the battery lock. 2. Slide the battery latch then remove the battery .[...]

Chapter 3 61 Removing the HDD Module/ODD Mo dule/Memory/Wireless LAN Card/ LCD Module and the Keyboard Removing the Hard Disk Drive Module 1. Remove the two screws fastening the HDD cover . 2. Detach the HDD cover from the notebook. 3. Pull out the hard disk drive then detach it from the main unit. Removing the Optical Disk Drive Module 1. Slide th[...]

62 Chapter 3 3. Disconnect wireless main and auxiliary antenna. 4. Pop out the wireless LAN card then remove it. Removing the LCD Module 1. Remove two screws holding the left and the right hinge cover . 2. Remove the right hinge cover . 3. Remove the left hinge cover . 4. T urn over the entire LCD module as shown. 5. Disconnect the six screws fa st[...]

Chapter 3 63 8. Disconnect the wireless LAN antenna. 9. Remove the four screws fastening the LCD module to the main unit. 10. Detach the LCD module from the main unit. Removing the Keyboard 1. Remove the screw fastening the keyboard on the bottom. 2. Disconnect the trackpoint cable. 3. Disconnect the keyboard cable then remove the keyobar .[...]

64 Chapter 3 Disassembling the Main Unit Separating the Main Unit into the U pper Case And the Lo wer Case Assembly 1. Remove the 1 1 screws fastening the upper case and the lower case assembly . 2. Then remove the 10 screws holding the upper case and the lower case assembly on bottom side. 3. Disconnect the launch board FFC. 4. Disconnect the joys[...]

Chapter 3 65 Disassembling the Upper Ca se, the Lower Case and the Main Board Assembly 1. Remove the speaker from the lower case. 2. Remove the three screws fastening the launch board. 3. Then detach the launch board from the lower case. 4. Disconnect the launch board FFC. 5. Remove the two screws fastening the joystick board. 6. Remove the joystic[...]

66 Chapter 3 12. Detach the thermal module from the main board and disconnect the fan cable then remove the the rmal module. 13. Use a flat-headed screwdrive r to release the CPU lock. 14. Remove the CPU from the socket carefully . 15. Remove the three screws fastening the PCMCIA slot. 16. Detach the PCMCIA slot from the main board. 17. Remove the [...]

Chapter 3 67 Disassembling the LCD Module 1. Remove the four LCD screw caps. 2. Then remove the six screws fastening the LCD bezel. 3. Remove one screw holding the LCD support on one side. 4. Remove another screw holding the LCD support on the other si de as shown. 5. Open the cover as shown. 6. Open the other cover protecting antenna set as shown [...]

68 Chapter 3 13. T urn over the power board and disconn ect the cable then remove the boa rd. 14. Remove the two screws fastening the launch board. 15. Disconnect the launch board cable then remove the launch board . 16. Disconnect the inverter cable then remove the inverter . 17. T ake out LCD assembly from the LCD panel (The LCD support has been [...]

Chapter 3 69 Disassembling the External Modules Disassembling th e HDD Module 1. Remove two screws fastening the HDD bracket on one side. 2. Remove another two screws holding th e HDD bracket on another side. 3. Then remove the last screws fastening the HDD bracket. 4. Detach the HDD from the HDD bracket carefully . 5. Disconnect the HDD connector [...]

70 Chapter 3[...]

Chapter 4 71 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test this model. Non-Acer products, prot otype cards, or modified options can give false errors and invalid syst em responses. 1. Duplicate symptom and obtain the failing symptoms in as much detail as possible. 2. Distinguish symp[...]

72 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, dr iver , or diskette. A write-ena bled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the drive t[...]

Chapter 4 73 Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to mai n board. 2. Go to the dia gnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instruction s in the me[...]

74 Chapter 4 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , conf irm that if t he parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and ada[...]

Chapter 4 75 Power-On Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in the[...]

76 Chapter 4 Index of Error Messages Error Message List Error Messages F RU/Action in Sequence S truck Key See ““Keyboard or Auxiliar y Input Device Check” on page 72 System CMOS checksum bad - Default configuration used RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. Real time clock error R TC battery Run BIOS S[...]

Chapter 4 77 Error Message List No beep Error Messages FRU/Action in Sequence Power-on indicator turns off and LCD is blank. Power s ource (battery pack and power adapter.) See “Power System Check” on page 73 Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is blank[...]

78 Chapter 4 POST Codes Code Beeps POST Routine Description 02h V erify R eal Mode 03h Disable Non-Maskable Interru pt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with i nitial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initiali[...]

Chapter 4 79 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h T est keyboard 54h Set key click if enabled 58h 2-2-3-1 T est f[...]

80 Chapter 4 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long,[...]

Chapter 4 81 Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Mu lti Processor EAh Initialize OEM special code EBh Initiali[...]

82 Chapter 4 Index of Symptom-to -FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work First, plug a monitor to CRT port. Next, enter BIOS utility to r unning “Load Default Settings” then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't wo[...]

Chapter 4 83 Battery can’t be charged or discharged S ee “Check t he Battery Pack” on page 74. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assemb ly Main board PCMCIA slot pin is damaged. PCMC[...]

84 Chapter 4 The system doesn't resume from hibernation/ standby mode. Connect AC adapter then check if the system resume s from S tandby/Hibernation mode. Check if the battery is low . Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer . LCD cover sw itch Main board Batte[...]

Chapter 4 85 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 87. Modem/LA N-Rela ted Symptoms Symptom / Error Action in Sequence Internal modem does not wo rk correctly . Phone cable Driver Reconnect the Internal modem cable to the main boa rd tightly . Main board Interna[...]

86 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

Chapter 4 87 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

88 Chapter 4[...]

Chapter 5 89 T op View 1 U3 Lan Controller 12 CN5 Quick Button Board Connector 2 CN2 LCD Connector 13 U20 Clock Generator 3 U4 VRAM1 14 U29 EC (Keyboard Controller) 4 CN1 Lid Switch 15 CN7 BT Connector 5 U16 Super I/O Controller 16 CN8 Jogdial Board Connector 6 U10 DVI T rasmitter 17 CN9 Pen Switch Board Connector 7 CN3 PCI Debug Card Connector (Re[...]

90 Chapter 5 Bottom View 22 CN13 EZ Docking Connector 41 CN30 Memory Card Reader 23 CN12 AC Power Jack 42 J1 MDC Connector 24 CN15 RJ1 1/RJ45 Connector 43 CN28 PCMCIA Board Connector 25 CN14 CRT Connector 44 CN26 MINI Card Connector 26 CN16 Modem Connector 45 U54 South Bridge (ICH7) 27 CN17 Main Battery Connector 46 CN24 P A T A HDD Connector 28 JD[...]

Chapter 5 91 37 CN21 F AN Con nector 57 LED4 WLAN LED 38 U48 North Bridge (945 GM/PM) 58 LED1 Battery LED 39 U52 Audio Codec Controller 59 LED2 HDD LED 40 CN23 USB Connector[...]

92 Chapter 5[...]

Chapter 6 93 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurati ons of T r avelMate C210 series products. Refer to this chapter whenever orderi ng for p arts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date information avai l[...]

94 Chapter 6 Exploded Diagram NOTE: The exploded diagram is not ready as the servic e guide released. We will update the section later . NOTE: The photos below are taken from an engine ering sample. The cover of the engine ering sample’s case is not what you would see on the finish-go od shipping product. NOTE: T ravelMate C210 FRU list is not re[...]

Chapter 6 95 MODEM BOARD 54.T AKV7.001 BLUETOOTH MODULE W/ANTENNA 54.T ADV7.001 WIRELESS LAN BOARD (802.1 1b+g) INTEL KI.CAX01.008 WIRELESS LAN BOARD (802.1 1a/b/g) INTEL EU KI.CAX01.010 WIRELESS LAN BOARD (802.1 1a/b/g) INTEL NA KI.CAX01.009 WIRELESS LAN BOARD (802.1 1a/b/g) INTEL RW KI.CAX01.01 1 JOYSTICK BOARD 55.T ADV7.001 PCMCIA SLOT MODULE 55[...]

96 Chapter 6 PEN SENSOR BOARD CABLE 50.T ADV7.001 FFC- JOYSTICK BOARD TO MB 50.T ADV7.002 FFC - LAUNCH BOARD TO MB 50.T ADV7.003 BLUETOOTH CABLE 50.T ADV7.004 MODEM CABLE LEAD FREE 50.T ADV7.005 POWER CORD AF (3 PIN) 27 .T48V7.001 POWER CORD DANISH (3 PIN) 27.A03V7.006 POWER CORD AU W/LABEL (3 PIN) 27.A 50V7.003 POWER CORD AF-S (INDIA) 27.A50V7.001[...]

Chapter 6 97 MIDDLE COVER 42.T ADV7.001 HINGE COVER R 42.T ADV7.002 HINGE COVER L 42.T ADV7.003 UPPER CASE W/ ANTENNA 60.T ADV7.001 LOWER CASE W/ SPEAKER 60.T ADV7.002 PCI DOOR 42.T ADV7.004 RAM DOOR 42.T ADV7.005 PCMCIA S U P P O R T BRAC K ET 3 3 .T AD V7.001 T ravelMate C200 FRU List Picture No. Partname And Description Part Number[...]

98 Chapter 6 ZE1 PCMCIA DUMMY Card 42.T ADV7.006 CPU Celeron M 350 (1.3G 1M) C0 KC.NC001.350 Celeron M 360 (1.4G 1M) C0 KC.NC001.360 Celeron M 370 (1.5G 1M) C0 KC.NC001.370 CELERON M 380 (1.6G 1M) C0 KC.NC001.380 Pentium M 725 (1.6G 2M 400FSB) KC.N0001.725 Pentium M 730 (1.6G 2M 533FSB) KC.N0001.730 Pentium M 740 (1.73G 2M 533FSB) KC.N0001.740 Pent[...]

Chapter 6 99 6M.T ADV7.002 DVD DUAL(DL), LITEON SOL W-831S, SLOT -IN, F/W: WRT9 KU.00804.016 ODD CONNECTOR BOARD 55.T ADV7.005 ODD HOLDER 42.T ADV7.007 DVD DUAL LITE-ON SLOT IN BEZEL ASSY 42.T ADV7.009 100G SEAGA TE 2.5' 4200RPM N2.2ST9100825A F/W:3.04 KH.10001.003 100G TOSHIBA 2.5' 4200RPM ARES MK1031GAS (ROHS) F/W AA204A KH.10004.001 10[...]

100 Chapter 6 80G SEAGA TE 2.5' 4200RPM N2.2ST980829A F/W:3.04 KH.08001.013 80G HGST 2.5' 4200RPM HAKONE-A F/ W:A70G KH.08007.01 1 40G SEAGA TE 2.5 IN. 4200RPM N2.1ST94021 13A F/W:3.01 KH.04001.016 60G TOSHIBA 2.5 IN. 4200RPM PLUTO MK6025GAS CZK(ROHS) F/W:KA200A KH.06004.004 80G TOSHIBA 2.5 IN. 4200RPM PLUTO MK8025GAS (ROHS) F/W:KA023A KH[...]

Chapter 6 101 TMC200 KEYBOARD DARFON Danish KB.T AD07.019 TMC200 KEYBOARD DARFON S panish KB.T AD07.003 TMC200 KEYBOARD DARFON Arabic KB.T AD07.013 TMC200 KEYBOARD DARFON Swiss/G KB.T AD07.01 1 TMC200 KEYBOARD DARFON Portuguese KB.T AD07.012 TMC200 KEYBOARD DARFON Norway KB.T AD07.018 TMC200 KEYBOARD DARFON Korea KB.T A D07.006 TMC200 KEYBOARD DARF[...]

102 Chapter 6 CABLE ASSY - FINGER12.1(50/55P ,1A)LF 50.T ADV7.006 LCD ST AND 33.T ADV7.003 LCD BEZEL 60.T ADV7.003 LCD COVER W/ANTENNA - HYDIS 60.T A DV7.004 DIGITIZER P ANEL -WACOM SU-1201E-02X 56.T ADV7.002 ZE1 LCD 12.1 IN. XGA ASSY HYDIS HT12X21 W/O FINGER 6M.T ADV7.021 LCD(TFT) 12.1 IN. HYDIS HT12X21-220( XGA) LF W/PROTECT COVER 56.T ADV7.001 I[...]

Chapter 6 103 POWER BUTTON/B ASSY 55 .T ADV7.007 T ABLET BUTTON/B ASSY 55.T ADV7.008 FINGER PRINT BOARD 55.T ADV7.009 CABLE ASSY - FINGER12.1(50/55P ,1A)LF 50.T ADV7.006 LCD ST AND 33.T ADV7.003 LCD BEZEL 60.T ADV7.003 LCD COVER W/ANTENNA - TOSHIBA 60.T ADV7.009 DIGITIZER P ANEL -WACOM SU-1201E-02X 56.T ADV7.002 ZE1 LCD 12.1 IN. XGA ASSY TOSHIBA L [...]

104 Chapter 6 MEMORY SO-DIMM DDRII 533 512MB NT512T64UH8A0FN-37B, NANY A KN.51203.018 SO-DIMM DDRII533 512MB M470T6554CZ3- CD500 LF KN.5120B.015 SO-DIMM DDRII533 512MB HYMP564S64P6- C4 LF KN.5120G .005 SPEAKER SET 23.T ADV7.001 THERMAL MODULE 60.T ADV7.005 STYLUS 60.T ADV7.006 LA TCH RUBBER 47.T ADV7.001 LCD RUBBER Note: Larger one is LCD rubber . [...]

Chapter 6 105[...]

Appendix A 106 T ravelMate C210 Series Model RO Country Acer Part no Description Group1 CPU TMC213TMi China Ch ina LX.TDG0E.003 TMC213TMi XPTSC8 G72MV128 2*512/ 100/BT/6L+3H/ 4R_abg TMC213T C2DT5500 TMC213TMi China Ho ng Kong LX.TDG0E.001 TMC213TMi XPTHK6 G72MV128 2*512/ 100/BT/6L+3H/ 4R_abg TMC213T C2DT5500 TMC213TMi China Ch ina LX.TDG0E.004 TMC2[...]

107 Appendix A TMC213TMi P A USA/Canada LX.TDG0E.007 TMC213TMi XPTEN4 G72MV128 2*512/ 100/BT/6L+3H/ 4R_abg TMC213T C2DT5500 TMC213TMi P A ACLA- S panish LX.TDG0E.008 T MC213TMi XPTES4 G72MV128 2*512/ 100/BT/6L+3H/ 4R_abg TMC213T C2DT5500 TMC215TMi P A USA/Canada LX.TDG0E.018 TMC215TMi XPTEN4 G72MV128 2*1G/160/ BT/6L+3H/ 4R_abg_FP TMC215T C2DT7200 T[...]

Appendix A 108 TMC213TMi EMEA Middle East LX.TDG0E.049 T MC213TMi XPT ARA G72MV128 2*512/ 100/BT/6L+3H/ 4R_abg_FP TMC213T C2DT5500 TMC213TMi EMEA Germany LX.TDG0E.043 T MC213TMi XPTDEC G72MV128 1*512/80/ BT/6L+3H/4R_abg TMC213T C2DT5500 TMC213TMi EMEA Belgium LX.T DG0E.038 TMC213T Mi XPTBE7 G72MV128 1*512/80/ BT/6L+3H/4R_abg TMC213T C2DT5500 TMC213[...]

109 Appendix A TMC213TMi EMEA Norway LX.TDG0E.057 TMC213TMi XPTNO4 G72MV128 2*512/ 100/BT/6L+3H/ 4R_abg_FP TMC213T C2DT5500 TMC213TMi EMEA Russia LX.TDG0E.058 TMC213TMi XPTRU7 G72MV128 2*512/ 100/BT/6L+3H/ 4R_abg_FP TMC213T C2DT5500 TMC213TMi EMEA Sweden/ Finland LX.TDG0E.053 T MC213TMi XPTSV4 G72MV128 2*512/ 100/BT/6L+3H/ 4R_abg_FP TMC213T C2DT550[...]

Appendix A 11 0 TMC213TMi AAP Singapore LX.TDG0E.062 T MC213TMi XPTSG1 G72MV128 1*512/80/ BT/6L+3H/ 4R_abg_FP TMC213T C2DT5500 TMC213TMi AAP Australia/New Zealand LX.TDG0E.063 T MC213TMi XPT AU1 G72MV128 1*1G/120/ BT/6L+3H/4R_abg TMC213T C2DT5500 TMC213TMi AAP Australia/New Zealand LX.TDG0E.064 T MC213TMi XPT AU1 G72MV128 1*1G/120/ BT/6L+3H/ 4R_abg[...]

Appendix B 111 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regarding configuration, combina[...]

11 2 Appendi x B Microsoft ® Windows ® XP Pro Environment T est Item Specification CRT Port T est CRT Monitor View Sonic E72f 17” PerfectFlat color CRT Area with 1280*1024 LCD Monitor COMP AQ FP 7317 17” LCD area with 1024*768 Gateway FPD1730 17”(1280*1024) DVI Monitor CMV CM-930D (1280*1024) Projector BenQ FB8225 TV FERGUSON DV3 Audio Jack[...]

Appendix B 11 3 USB 2.0-HDD Istyle USB2.0/1394 HDD NEWMAN USB2.0 HDD ViPo wER SmartF amily USB2.0 HDD USB 2.0-DVD/CD-RW VP-6228V2 CDROMBOX USB 2.0-HUB Highlight Hig h-S peed 4-port USB 2.0 hub D-Link DUB-H4 4-Port Hi-SPEED USB 2.0 Hub Hi-S peed 4-Port USB 2.0 HUB( IOGEAR) USB 2.0-Cable GoodMan USB Turbo Link USB to LAN Cable BUFFALD USB-10/100M Eth[...]

11 4 Appendi x B SD Card Panasonic 2.0G SD Card T ranscend 2.0G SD Card Sandisk 256MB SD Card Simpletech 128MB SD Card Sandisk 1.0G SD Card X Digital Media SD 256MB Simpletech 512MB SD Card MS Card Sony 128MB MS Card SanDisk stick Pro 1GB LEXAR 256MB MS Card Sandisk 64MB MS Card SONY 32MB MS Card SONY 256MB MS Card XD Card OL YMPUS XD Picture Card [...]

Appendix B 11 5 Microsoft ® Windows ® XP Home Environment T est Item Specification CRT Port T est CRT Monitor View Sonic E72f 17” PerfectFlat color CRT Area with 1280*1024 LCD Monitor COMP AQ FP 7317 17” LCD area with 1024*768 Gateway FPD1730 17”(1280*1024) DVI Monitor CMV CM-930D (1280*1024) Projector BenQ FB8225 TV FERGUSON DV3 Audio Jack[...]

11 6 Appendi x B USB 2.0-HDD Istyle USB2.0/1394 HDD NEWMAN USB2.0 HDD ViPo wER SmartF amily USB2.0 HDD USB 2.0-DVD/CD-RW VP-6228V2 CDROMBOX USB 2.0-HUB Highlight Hig h-S peed 4-port USB 2.0 hub D-Link DUB-H4 4-Port Hi-SPEED USB 2.0 Hub Hi-S peed 4-Port USB 2.0 HUB( IOGEAR) USB 2.0-Cable GoodMan USB Turbo Link USB to LAN Cable BUFFALD USB-10/100M Et[...]

Appendix B 11 7 SD Card Panasonic 2.0G SD Card T ranscend 2.0G SD Card Sandisk 256MB SD Card Simpletech 128MB SD Card Sandisk 1.0G SD Card X Digital Media SD 256MB Simpletech 512MB SD Card MS Card Sony 128MB MS Card SanDisk stick Pro 1GB LEXAR 256MB MS Card Sandisk 64MB MS Card SONY 32MB MS Card SONY 256MB MS Card XD Card OL YMPUS XD Picture Card 2[...]

11 8 Appendi x B[...]

Appendix C 11 9 This section describe s online techni cal support servic es available to hel p you repair your Acer Systems. If you are a distributor , deal er , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Un its may access our website. However some information sources[...]

120 Appendix C[...]

Index 121 A ACPI 1.0a 32 AFLASH Utility 51 Audio 36 B Battery Pack 60 BIOS 32 package 32 password control 32 ROM size 32 ROM type 32 vendor 32 Version 32 BIOS Setup Utility 41 BIOS Supports protoco l 32 BIOS Utility 41 Basic System Settings 45 Navigating 42 Onboard Device Configuration 47 Startup Configuration 46 System Info rmation 42 System Secur[...]

122 Index P Panel right 8 PC Card 37 PCMCIA 37 Power System Check 73 Battery Pack 74 Processor 31 R RMA 93 S Second Level Cach e 32 System Block Diagram 3 Layout 4 System Memory 32 System Utilities 41 T T est Compatible Component s 111 T ouchpad Check 7 4 T r oublesho oting 7 1 U Undetermined Problems 8 7 USB 36, 37 utility BIOS 41 V Vie w Base vie[...]

Index 123[...]