Acer Liquid Z500 manual

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2 - © 2014 All R ights Reser ved Acer Liquid Z500 Duo Us er’s Manual Model: Z50 0 This revision: September 2014 Acer Liquid Z500 Duo Smar tphone Model numbe r: __________ _________ __________ ___________ _______ Serial num ber: ________ _________ ____________ _________ _________ Date of pur chase: _____ ___________ __________ ___________ _______[...]

Table of contents - 3 T ABLE OF CONTENTS Setting up 5 Unpacking your smartphone .................... 5 Getting to know your smartphone............ 5 Views ................... .......... ........... ............. ..... 5 Charging the batte ry ................... ........... ..... 7 Installing a SIM or microSD card ............. 7 SIM card lock .....[...]

4 - Table of cont ents Inserting a microSD card ....................... 61 Managing your SIM cards 62 SIM Management.................... ............. .... 62 Appendix 65 FAQ and troubleshooting ....................... 65 Other sources of help ............................. 67 Warnings and precautio ns 68 Medical devices ........ ............. .....[...]

Setting up - 5 S ETTING UP Unp acking your smartphone Your new smartphone comes packed in a prote ctive box. Carefully unpack the box and remove the contents. If any of the following items is missing or damaged, contac t your dealer immediat ely: • Y our new Acer smartphone •Q u i c k G u i d e • USB cable • AC adapter • Headset Getting t[...]

6 - Settin g up No. Item Description 1 3.5 mm headphone jack Connects to stereo headphones. 2 Power button Press to turn the screen on/off or enter sleep mode; press and hold to turn the smartphone on or off. 3 Light and proximity sensors Detect ambient light and pr o ximity to automatically adjust screen brightness or turn the screen on or off. 4 [...]

Setting up - 7 Charging the battery For initial use, you need to charge yo ur smartphone for eight hours. After that you can recharge th e battery as needed. Connect the AC adapter cord to t he micro USB connector on your smartphone. Inst alling a SIM or microSD card To take full advantage of your sma rtphone’s telephony ca pabilities, you must i[...]

8 - Settin g up 2. Insert your fingernail into the cutout between the cover and the phone. Unclip the cover and lif t of f the cover . 3. Insert the SIM or microSD card as shown. Note Ensure that the microSD card is inse rted all the way in to the card slot. microSD card SIM 1 SIM 2[...]

Setting up - 9 4. Replace the cover by aligning the tabs on the cover into the slots on the phone. Gently press the cover until it snaps in place. SIM card lock Your smartphone may come with a SIM card lock, i.e., you will only be able to use the SIM card provided by your network operat or. To cancel the SIM lock, contact your network provider.[...]

10 - Using your smartphone U SING YOUR SMARTPHONE T urning on for the first time To turn on your smartphon e for the first time, press an d hold the power button until the screen turn s on. You will then be asked to configure some settings before you can use your sma rtphone. Follow the onscreen instructions to complete setup. Sign in to or create [...]

Using your sm artphone - 1 1 smartphone does not uninten tionally use any services. Your smartphone will lock automatically if it is not used for one minute (depending on your settings). W aking your smartphone If the screen is off and the smartphone does not react to any taps on the screen or front panel button, then it has been locked and is in s[...]

12 - Using your smartphone Back Tap this button to go to the previous page, or to go up one level in a menu. Home Tap this button to go directly to the Home screen . Tap and hold this button to open Search . Menu Tap this button to see recently op ened apps. Tap an app to open it. Acer Float apps display at the bottom of the Menu screen. Tap a Floa[...]

Using your sm artphone - 1 3 Onscreen keyboards Google keyboard This is a standard onscreen QWERTY keyboard that allows you to enter text. Tap and hold a key with numbers at the top to select alternative characters, such as letters with accents. Tap the ?123 button to see numbe rs and special characters, and then tap t he =< key to see eve n mo[...]

14 - Using your smartphone Predictive text Google keyboard provides predictive text input for the browser. As you tap the letters of a word, a selection of words are displayed above the keyboard that continue the sequence of letters tappe d, or are a close match allowing for errors. The word list ch anges after every key press. If the word you need[...]

Using your sm artphone - 1 5 In order to search or browse the Int ernet, you must be connected to a cellular data (if available) or wireless network. See Going online on page 35 . V oice search If voice search is available, tap the microphone and speak your search request. See Voice search on page 37 . The extended Home screen The Home screen exten[...]

16 - Using your smartphone are small apps that display constantly-upda ted information or quick shortcuts to apps or special functions. To move an app or widget to the Home screen , tap and hold an item until it is selected. The Home screen will open. Drag the item to any free area on the screen. To view info rmation about the app or widget, drag i[...]

Using your sm artphone - 1 7 Resizing widgets Some widgets can be resized. To resize a widget that is already on the Home screen , tap and hold the widget. Once the Remove icon appears, release the widget. If t he widget is resizable, you will be able to drag the sides of the widget to re size it. Adding or removing folders You can also add folders[...]

18 - Using your smartphone To remove an icon from th e dock, tap and hold the icon to sele ct it. Either drag the icon to a different location outside the dock or to Remove at the top of the scre en. Changing the wallpaper In the Application menu , tap Settings > Display > Wallpa per . Choose from images stored in t he Gallery , Live Wallpape[...]

Using your sm artphone - 1 9 connectivity, signal strength, battery status, and time. The top-left area displays event icons, such as a new message. Drag the Notification area down the screen to view more information about new events and access Quick Setting s . Multit asking You can have multiple apps o pen at the same time. To open a new app, tap[...]

20 - Using your smartphone button to quickly navigate back and forth between previously-opened apps. Note To extend battery life, it is better to close an app when you ’ve finished using it. Do this by either pressing the Back key until it closes or the Men u button and selecting Exit (if available).[...]

Managing contact s - 21 M ANAGING CONTACTS Managing your cont act s Your smartphone features an address book that allows you to save contacts to either the internal memory or onto your SIM card. Tap the People app from th e Application menu or tap All contacts from the Dialer to view your contacts. If you don’t have any contacts stored on your ph[...]

22 - Managing contacts To create a contact, first choose wher e you want to store the contact’s information. You will then be asked to enter the contact’s informatio n, such as name, address, and ph one number. You may scroll down the page and tap Add another field to add things such as: • IM addresses. • Add any personal no tes about the c[...]

Making calls - 23 M AKING CALLS This chapter shows you how to make phone calls, and the vario us options available to you during your call. Before making a call Check that the phone is connected to the network before you make a call. You can confirm the pho ne status from the Notifica tion area. Note Status and notification icon colors ma y vary. I[...]

24 - Making calls Making a call 1. From the Home screen tap Phone > to open the onscreen number pad . 2. Enter the number you wish to dial. 3. T ap to make the call. 4. T o end the call, tap . If the contact yo u need is displayed, simply ta p the contact name to make a call. Dialing a number from Call History Your call history can be viewed by [...]

Making calls - 25 V iewing missed calls Missed call notifications are displayed in the followin g three areas: 1. The Notification area with the missed call icon. Open the Notification area and tap the missed call notif ication to display the missed call details. 2. By the Phone icon (the n umber in the box is the number of missed calls). T ap Phon[...]

26 - Making calls Simply tap and hold 0+ on the onscreen number pad until + a ppears onscreen. Direct dial widget You may add a direct dial widget for a co ntact on your Home screen . Open the Application menu , then tap the Widgets tab. Tap and hold Direct dial and you will be able to place the widget on yo ur Home screen . Once placed, you will b[...]

Making calls - 27 Answering or declining a call When you have an in coming call, the nu mber will be shown on the screen. To accept or decline the call, tap the appropriate icon and slide your finger across the screen. To decline the call with a text message, tap the icon and select a message. Ending a call To end a call, tap from the vo ice call s[...]

28 - Making calls V oice call options (c all screen minimized) Icon Descri ption Close Float Caller and maximize the call screen. Access the keypad while a call is in pro gress. End the call. S peakerphone. Mute a call. Saving a dialed number to contact s You can save a number yo u have dialed to your contacts for future use. 1. From the Call Histo[...]

Internet calling - 29 I NTERNET CALLING You can place and receive internet calls o ver a wireless network. Adding an internet calling account From the Home screen , tap Phone . If open, tap the Back bu tton to close the onscreen number pad. Tap the then Internet Call . Enable internet calling by tapping Use Internet calling . Tap Accounts > ADD [...]

30 - Internet calling Calling a cont act’ s internet calling address You must add an internet calling address to a contact to be ab le to place an internet call to them. To make an internet call, from the Application menu t ap People . Tap on the contact to open their profile, and then tap o n their internet calling address to place the call. Cal[...]

Messag ing - 31 M ESSAGING This chapter shows you how to set up and use the Phone messages , Social messages and Social events fu nctions of your smartphone. All SMS and MMS messages are accessed via Messaging . Messaging automatica lly arranges received an d sent messages into threads. To access Messaging, open the Application menu and tap Messagi[...]

32 - Messaging list below the text field. To select a suggested contact, tap th e contact’s name. Enter your message in the text box la beled Type text message . Tap the Menu button to see what opt ions are available when creating a new message. The options change depending on the status of the message. Replying to a message When a new text messa[...]

Messag ing - 33 Multimedia messages Multimedia messages are similar to text messages but also allow you to attach files such as pictures, audio or video clips. Each message can be up to 300 kB in size. Receiving multimedia messages When a new multimedia message arrives, a message ico n appears at the top of the screen and a notification message is [...]

34 - Messaging sent as SMS messages. If you wish to attach a file, tap . Y ou will be presented with a menu of options. 5. When you have finished composing the message, tap Send .[...]

Going online - 35 G OING ONLINE Browsing the internet In order to browse the internet with your smartphone, yo u must be connected to a data or wirele ss network. Using the browser To start browsing, open the Application menu and tap Chrome . To open a new website, tap the address box at the top of the page. Enter the address using the keyboard and[...]

36 - Going online tap New tab . The number in the icon repre sents the number of open tabs. To close a tab, simply swipe it o ff the screen to the left or rig ht. Setting up Email Your smartphone enables you to access your email. Most p opular ISPs can be set up in two step s. In the Application menu tap Em ail to start setting up your email accoun[...]

Going online - 37 If you did not enter your Gmail account address and passwo rd when you first started your phone, follow th e onscreen instructions. Composing an email 1. Make sure your smartphone is connected to a data or Wi-Fi connection. 2. From the Application menu tap Gmail . 3. T ap . 4. Enter the recipient's email address, the subject [...]

38 - Going online Play S tore Tap Play Store from the Application me nu to open Google Play. Here you can obtain a variety of add-on programs and apps to enhance the functionality of your smartphone. The contents and design of Google Play varies by region. For example, in some regions, you can also browse for and purchase movies, books, magazines, [...]

Going online - 39 You may keep track of the download progress from both the app’s page and the notification area. Using downloaded apps Once you’ve downloaded and in stall ed an app, you may find it in the Apps or Widgets sections of the Application menu . Certain apps provide both an App and widget, or only provide a widget (with no app icon).[...]

40 - Going online Hangouts services. Tap on a contact to open a chat session. After you have connected, you can open a video chat session. Map s, Navigation, Pl aces and Latitude Get easy-to-follow directions using Google Maps, view real-time traffic condition and navigate by using spoken, turn-by-turn driving instructions. Also, view where your fr[...]

Using the Camera - 41 U SING THE C AMERA Your smartphone features a digital ca mera mounted on the front and rear. This section will take you th rough all the steps in taking photos and videos with your smartphone. To activate the camera, open the Applica tion menu and tap Camera . Camera/camcorder icons and indicators Last picture / Shutter button[...]

42 - Using the Camera Tap the Camcorder button and t he camcorder immediately begins filming. While filming, you are unable to access camera/camcorder settings; however, you can still ta ke pictures with the Shutter but ton. Tap the Stop recording bu tton to stop filming. Flash Last picture / Shutter button video taken Pause S to p recording Zoom T[...]

Using the Camera - 43 Mode Selector Tap the Mode selector icon to open the list of modes you can choose from. Tap the icons along the top to select different items. Camera Capture mode : Select a capture mode. Scene mode : Adjust photo parameters for a pa rticular environment. Color effect : Applies a color effect to the image. Normal Bright Magic [...]

44 - Using the Camera Camcorder The camcorder’s scene mode changes d epending on the record mode setting (see table below). White balance Compensate for different lighting environmen ts. Image properties Adjust the Brightness , Contrast, Saturation, and Sharpne ss . Self-timer Set the delay before the shutter is a ctivated. Sepia Record mode (nor[...]

Using the Camera - 45 Settings menus Tap the Settings icon to open the Se ttings menu. Photo You may adjust the following: • Set the Resolution value and aspect ratio . • Set the ISO value. • Set the Favorite shot : assign a mode to the "favorite shot" button. • T urn Continuous shutter on or off: T ap and ho ld the shu tter butto[...]

46 - Using the Camera Vid e o You may adjust the following: • T urn Video st abilizer on or of f. • Set the video Resolution . • T urn Audio on or off. Other You may adjust the following: • T urn GPS Location info on or off: S tores GPS information in the image information. • Set the S torage location for the ima ges. • Choose to Reset [...]

Using the Camera - 47 tapping the thumbnail in the corner of the ima ge screen. Alternatively, open the Application menu and tap Gall ery . From Gallery you can share the file directly using various services. Services vary d epending on the file type. You may also edit individual photos you have taken by tapping the icon in the lower left-hand corn[...]

48 - Advanced setti ngs A DVANCED SETTINGS Putting your smartphone in Airplane mode You can enable Airplane mo de (also known as flight mode) to turn o ff telephone and Bluetooth functions and use your smartphone as a handheld device during a flight. Check wi th your airline to make su re this is permitted onboard. Switch your smartphone off during[...]

Advanced settings - 49 1. Press and hold the power button until you get the phone options menu. 2. T ap Airplane mode to switch it ON or OFF . Rest arting your phone You can restart (reboot) your phone if you find apps are not responding. 1. Press and hold the power button until you get the phone options menu. 2. T ap Restart . Note When Airplane m[...]

50 - Advanced setti ngs Adjusting settings Activating or dea ctivating connections Open the Application menu and tap Se ttings to manage your connection settings. If your phone is in Airplane mode, th e option to turn Bluetooth on will be disabled. Please refer to Putting your smartpho ne in Airplane mode on page 48 for instruction s on turning Air[...]

Advanced settings - 51 Adjusting Bluetooth settings You can use Bluetooth to exchange informa tion between your smartphone and other mobile devices. Bluetooth connections For all Bluetooth settings, open the Application menu a nd tap Settings > Bluetooth . Here you can switch Bluetooth on or off, set a device name and discoverability. Ta p SEARC[...]

52 - Advanced setti ngs Wi-Fi hotspot You can turn your smartphone into a portable Wi-Fi hotspot to sha re your mobile internet connection with up to 8 clients. 1. Push the Menu button and then tap Settings > More... > Te t h e r i n g & port able hot spot . T urn Wi-Fi hotspot ON .T ap Wi-Fi hotsp ot > Set up Wi-Fi hot spot . 2. Set t[...]

Advanced settings - 53 Tap Select automatically to connect to th e available network wit h the strongest signal. This may lead to your p hone jumping between networks when you move around. Data usage control settings Data usage controls let you monitor to tal usage by network type and app and then set limits if needed . Ensure Wi-Fi or mobile data [...]

54 - Advanced setti ngs Adjusting the volume Adjust the volume of your phone using the volume button on the side of the phone. Alternatively, you can set the Music, video, games & other media; Ringtone ; Notificatio ns ; and Alarms volume by openin g the Application menu and tapping Settings > Sound > Volumes . Audio profiles To adjust yo[...]

Advanced settings - 55 Setting the date and time To set the date and time, open the Application men u and tap Settings > Date & time . If you travel frequently or live in an area th at uses daylight saving time, activate Automatic date & time > Use network-provided time from this menu. This will enable y our smartphone to set the date[...]

56 - Advanced setti ngs Connecting to a PC If you wish to transfer information between your device and your compute r (either the microSD card in your device or the device’s internal memory), you can connect your device to a PC using the supplied USB cable. 1. Plug the USB sync cable into the micro USB connector on your phone. 2. Plug the USB cli[...]

Advanced settings - 57 ACCOUNTS tap that account’s email address to access the synchronization settings. To add a new account, tap Add accou nt . Select the type of account and then follow the onscreen instructions. Google Sync In Google, you can set synchronization for Google services. In your Google account’s synchornization se ttings menu, t[...]

58 - Advanced setti ngs Tap the back icon to turn the radio off. Applications (app s) Closing an app To close an active app, in the Ap plication menu tap Settings > Apps . Swipe over to the Running tab, the n tap the program you wish to close. Select Stop to close the program. Uninst alling an app You can remove programs installed on your smartp[...]

Advanced settings - 59 Restoring to factory settings You may perform a clean boot to restore your smartphon e to the factory settings. Before performing a clean boot, ensure that your smartphone is not locked. Press any key or tap the screen to see if the phone responds. If your phone is responding to screen input, then open Settings from the Appli[...]

60 - Accessories and tips A CCESSORIES AND TIPS This chapter shows you how to use accessories with yo ur smartphone, as well as provide useful tip s for when you are using your smartphone. Using the headset Your smartphone is compatible with h eadsets with built-in microphone for handsfree use when makin g calls. To use the headset, plug it in to t[...]

Accessories and tips - 61 4. When you have finished tap the Menu button and then t ap Save . Inserting a microSD card Your smartphone features a memory expansion slot that accepts a microSD card to expand memory and storag e capacity. Please refer to Installing a SI M or microSD card on page 7 for instructions on installing a microSD card. Importan[...]

62 - Managing your SIM cards M ANAGING YOUR SIM CARDS If your phone detects a new SIM card, you will be asked to confirm the preferred SIM t o use for each ac tion. It indicates the following information: 1. The color used for each SIM card and its network name. • The preferred SIM for outgoing calls. • The preferred SIM for se nding messages. [...]

Managing your SIM cards - 63 Selecting which SIM to use when making a call If you have set Voice call to Always ask , you will be asked which SIM to use each time you make call. Enter the number, then tap . A dialog opens; tap the SIM to use and the call will be con nected. Selecting which SIM to use when sending a text message If you have set Mess[...]

64 - Managing your SIM cards Identifying calls Whenever you receive a call, the ca ller’s number will be shown using the color defined for the SIM that the call is being received on. You will also be shown the name of the SIM receiving the call. In the call log, the name of the SIM will be shown beneath the number of the call -- whether the call [...]

Appendix - 65 A PPENDIX F AQ and troubleshooting This section lists frequently a sked questions that may arise durin g the use of your smartphone, and gives easy answers an d solutions to these questions. Aspect Question Suggestions Audio Why is there no sound coming from the device? If the headset is plugg ed into the device, the speaker is automa[...]

66 - Appendix Google Play St o r e Why can’t I connect to the Play S tore? 1. First check that you have a Wi-Fi or data connection a nd then try again. Some Wi-Fi "hot spot s" require you to log in before accessing the internet. 2. If you still cannot connect, try adjusting your date/time settings. Open the Application menu and tap Sett[...]

Appendix - 67 Other sources of help For information on Refer to ... Up-to-date information regarding your sma rtphone www.acer.com mobile.acer.com Service enquiries www.acer.com/support Unlock pattern I forgot my unlock pattern. After a cert ain number of wron g entries, you will be presented with an option to re set your pa ttern. T ap Forgot p at[...]

68 - Warning s and precau tions W ARNINGS AND PRECAUTIONS • Do not use this product ne ar water . • Do not place this product on an unst able cart, stand or t able. If the product falls, it could be seriously d amaged. • Slots a nd openings are provided fo r ventilation to ensure reliable operation of the product a nd to protect it from overh[...]

Warnings a nd precaut ions - 69 Operating environment Remember to follow any special regulations in force in any area, and always switch off your device when its use is p rohibited or when it may cause interference or danger. Use the device only in its normal operating positions. To successfu lly transmit data files or messages, this device require[...]

70 - Warning s and precau tions • Not carry the device near your p acemaker when the device is switched on. If you suspect interference, switch off your device, an d move it. Hearing ai ds. Some digital wireless devices may interfere with some hearing aids. If interference occurs, consult your service provider. V ehicles RF signals may affect imp[...]

Warnings a nd precaut ions - 71 storage, and distribution areas; chem ical plants; or where blast ing operations are in progress. Areas with a potentially explosive atmospheres are often, but n ot always, clearly marked. They include below deck on boats, chemical transfe r or storage facilities, vehicles using liquefied petroleum gas (such a s prop[...]

72 - Warning s and precau tions 3. DO be careful not to drop your smartphone or subject it to any strong impact. Do not place yo ur smartphone in your back pocket. 4. DO NOT expose your smartphone to extreme temperatures. For example, do not leave your smartphone on the dashboard of a car on a hot day or when temperatures are below freezing point. [...]

- 73 S pecifications Performance • 1.3 GHz quad-core processor • System memory: • 1 GB or 2 GB RAM (depending on model) • 4 GB or 16 GB (depending on model) • Android operating system Display • 5" TFT LCD, capacitive touchscreen • 1280 x 720 resolution Multimedia Formats supported: USB connector • Micro USB connector • USB cl[...]

74 - Connectivity • Bluetooth 4.0 • IEEE 802.1 1b/g/n • GSM 850 / 900 / 1800 / 1900 MHz • HSP A/WCDMA: EU 900 / 2100 MHz (or US 850 / 900 / 1900 / 2100 MHz) • HSP A+ / GPRS / EDGE •G P S Camera • 2 MP front camera • Fixed focus • 8 MP rear camera • Automatic focus Exp ansion • microSD memory card slot (up to 32 GB) Battery •[...]

End User Licens e Agreeme nt - 75 E ND U SER L ICENSE A GREEMENT IMPORT ANT -READ CAREFULL Y: THIS END USER LICENSE AGREEMENT ("AGREEMENT") IS A LEGAL AGRE EMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR A SINGLE ENTITY), AND ACER INC. INCLUDING ITS SUBSIDIARIES ("ACER") FOR THE SOFTW ARE (WHETHER PROVIDED BY ACER OR BY ACER'S L[...]

76 - End User L icense Agree ment prohibited by the laws or regulations of the United S tates. SUPPORT SERVICES Acer is not obligated to provide technical or other support for the Software. ACER LIVE UPDA TE Certain of the software contains element s that enable the use of the Acer Live Update service, which allows for updates for such software to [...]

End User Licens e Agreeme nt - 77 INTERRUPTION, FOR PERSONAL INJURY , FOR LOSS OF PRIV ACY , FOR F AILURE T O MEET ANY DUTY INCLUDING OF GOOD F AITH OR OF REASONABLE CARE, FOR NEGLIGENCE, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHA TSOEVER) ARISING OUT OF OR IN ANY W A Y RELA TED TO THE USE OF OR INABILITY TO USE THE SOFTW ARE, THE PROVISION OF O[...]