Acer M5200 manual

Aspire M5200 Aspire M3200 Aspire M1200 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information please refer to http://csd.acer.com.tw PRINTED IN T AIW AN[...]

II Revision History Please refer to the table below for the updates made on Aspire M5200/Aspire M3200/ Aspire M1200service guide. Date Chapter Updates[...]

III Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the pri[...]

IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid[...]

V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitive[...]

Cha p ter 1 S y stem S p ecifications 1 Features………………………………………………………………… …………………………... 1 Main board Placement…………… ……………………………………….…….. ……………..7 Block Diagram………………………………………………………… [...]

1 System Specifications Features Operating System  Microsoft Windows Vista (Home Basic, Home Premium, Business) Processor  Socket Type: AMD940  Processor Type:  Phenom(95W) / Athlon 64 X2 / Athlon 64/ Sempron CPUs Chipset  RS780/RS740 + RS700 PCB  Form Factor: uATX  Dimension/Layer: 243.84cm x 243.84cm Memory  Memory Type: D[...]

2 FDD  Slot Quantity: 1  Design Criteria:  Should support 1.44MB/3 mode 3.5” Devices IDE  Slot Type: 40pin PATA IDE slot  Slot Quantity: 1  Transfer rate support:  PIO Mode: 0/1/2/3/4  ATA mode: 33/66/100/133  Storage Type support:  HDD/CD-ROM/CD-RW/DV D-ROM/DVD-RW/DVD+ RW/DVD Dual/DVD SuperMultiPlus/HD DVD/BlueRay D[...]

3 Program Device Requirements: Audio-0002  1 S/PDIF-out header (1*4)  1 AUX-In header (1*4)  1 front panel audio header (2*5)  Add HD de-pop CKT (the attachment is the reference, please propose your solution)  S/N ratio: 90 dB at rear output jack LAN  MAC Controller: Marvell 8071 Gigabit Ethernet controller  Should be worked un[...]

4 BIOS  BIOS Type: Phoenix Award or AMI Kernel with Acer skin  Size: 8Mb  Note:  Boot ROM should be included (PXE function should be built in with default and RPL function is optional by service BIOS)  BIOS shall auto detect FDD to avoid checksum error when boot I/O Connector  Controller: Super I/O ITE IT8718F (F st epping or afte[...]

5  1 PATA connector  6 SATA connectors  3 2*5 pin Intel FPIO specification USB pin connectors (follow Intel FPIO standard Specification)  1 2*5 pin IEEE1394 jumper (reserve header on all SKU)  1 2*5 pin Intel FPIO spec. Microphone In/ Headphone Out pin connectors  1 serial port 2*5 pin connector (reserve header on all SKU)  1 A[...]

6  Demand for both PFC/Non-PFC soluti ons (two different quotations are needed)  Minimum 2 Serial ATA power connector solution should be included (by default)  Minimum 3 big 4-pin power connector included  Minimum 1 small 4-pin power connector included  PFC version will not provide switch selector for 115/230V AC input but it should [...]

7 Main board Placement[...]

8 Block Diagram[...]

9 Aspire M5200 Front Panel The computer’s front panel consists of the following: Label Description 1 Optical drive 2 Card reader 3 Power and HDD LED 4 Power button 5 Speaker or headphone 6 Microphone jack 7 USB ports[...]

10 Aspire M5200 Rear Panel Label Description Label Description 1 Power card socket 8 Fan aperture 2 Voltage selector switch 9 PS/2 mouse connector 3 PS/2 keyboard connector 10 Printer connector 4 HDMI port 11 LAN port 5 Monitor connector 12 SPDIF port 6 USB 2.0 ports 13 1394 port 7 Audio port 14 Lock Handle[...]

11 Aspire M3200 Front Panel Label Description 1 USB ports 2 Floppy disk drive 3 Card reader cover 4 Acer Logo 5 Microphone jack 6 Speaker or headphone 7 Optical drive 8 Power button 9 LED module[...]

12 Aspire M3200 Rear Panel Label Description Label Description 1 Power card socket 8 Fan aperture 2 Voltage selector switch 9 PS/2 mouse connector 3 PS/2 keyboard connector 10 Printer connector 4 HDMI port 11 LAN port 5 Monitor connector 12 SPDIF port 6 USB 2.0 ports 13 1394 port 7 Audio port 14 Lock Handle[...]

13 Aspire M1200 Front Panel Label Description 1 Optical drive 2 Floppy disk drive 3 Speaker or headphone 4 USB Ports 5 Acer Logo 6 Power button 7 LED Module 8 Microphone jack[...]

14 Aspire M1200 Rear Panel Label Description Label Description 1 Power card socket 8 Fan aperture 2 Voltage selector switch 9 PS/2 mouse connector 3 PS/2 keyboard connector 10 Printer connector 4 HDMI port 11 LAN port 5 Monitor connector 12 SPDIF port 6 USB 2.0 ports 13 1394 port 7 Audio port 14 Lock Handle[...]

15 Hardware Specifications and Configurations Processor Item Specification Type Processor Type: Phenom(95W) / Athlon 64 X2 / Athlon 64/ Sempron CPUs Socket AMD Socket AM2+ (940 pin) Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programmer Phoenix Award or AMI Kern[...]

16 Main Board Major Chips Item Specification North Bridge RS780/RS740 South Bridge RS700 APG controller RS780/RS740 Super I/O controller ITE IT8718F Audio controller Realtek HD audio codec ALC888S HD codec 7.1 (co-lay with ALC888) LAN controller Realtek 8211BL Gigabit Ethernet Phy. HDD controller RS700 Keyboard controller ITE IT8718F Memory Combina[...]

17 combination as long as they match the above specifications. Audio Interface Item Specification Audio controller RS780/RS740 Audio controller type ALC888S Audio channel codec 7.1 Audio function control Enable/disable by BIOS Setup Mono or stereo Stereo Compatibility Sound Blaster Pro/16 compatible Mixed digital and analog high performance chip En[...]

18 Support bootable CD-ROM YES Floppy disk drive Interface Item Specification Floppy disk drive controller ITE IT8718F Floppy disk drive controller resident bus ISA bus Support FDD format 360KB, 720KB, 1.2MB, 1.44MB, 2.88MB Parallel Port Item Specification Parallel port controller ITE IT8718F Parallel port controller resident bus ISA bus Number of [...]

19 Environmental Requirements Item Specification Temperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating 15% to 80% RH Non-operating 10% to 90% RH Vibration Operating (unpacked) 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all 3 axes 5 ~500 Hz: 1.09g RMS random, 1 hour per axis in all 3 axes Powe[...]

20 System Utilities The manufacturer or the dealer already configures most systems. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeate[...]

21 Entering Setup Power on the computer and the system will start POST (Power On Self Test) process. When the message of “Press DEL to enter SETUP” appears on the screen, press the key of [Delete] to enter the setup menu. NOTE: If the message disappears before you respond and you still wish to enter Setup, restart the system by turning it OFF a[...]

22 The items in the main menu are explained below: Parameter Description Production Information This page shows the relevant information of the main board Standard CMOS Features This setup page includes all the items in standard compatible BIOS Advance BIOS Features This setup page includes all the items of Award special enhanced features Advance C[...]

23 Product Information The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. This information is necessary for troublesh ooting (maybe required when asking for technical support). The following ta[...]

24 Standard CMOS Setup Select standard CMOS features from th e main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu:[...]

25 The following table describes the parameters found in this menu. Parameter Description Options Date To set the date following the weekday-month-date-year format Week: From [Sun.] to [Sat.]. determined by BIOS and is display only Day: from [1] to [31] (or the maximum allowed in the month. Year: from 1999 to 2099 System Time To set the time follow[...]

26 Parameter Description Options Extended Memory Size The BIOS determines how much extended memory is present during the POST. This is the amount of memory located above 1MB in the memory address map of CPU Total Memory Size Total memory size for the system IDE Channel X Master IDE Channel X Slave Hard disk drive connected to channel X master or sl[...]

27 Advanced Setup The following screen shows the Advanced Setup: The following table describes the parameters found in this menu. Parameter Description Options Hard Disk Boot Priority This features displays the Hard Disk Boot Device priority from high to low and allows users to set the Hard Disk Boot Device Priority. Press [Enter] to enter the sett[...]

28 Parameter Description Options Virus Warning This feature allows you to enable the VIRUS warning function for IDE Hard Disk boot sector protection. If this function is enabled and there is someone attempts to write data to this area, BIOS will show a warning message on screen and the alarm will beep. [Enabled], [Disabled] Quick Power On Self Test[...]

29 Advanced Chipset Setup The following table describes the parameters found in this menu. Parameter Description Options Dual Monitor Support This category allows you to enable or disable dual monitor support function [Enabled], [Disabled] Frame Buffer Size This field displays how much frame buffer size of the system. CPU Frequency This field allow[...]

30 Parameter Description Options Spread Spectrum When the system clock generator pulses, the extreme values of the pulse generate excess EMI. Enabling pulse spectrum spread modulation changes the extreme values from spikes to flat curves, thus reducing EMI. This benefit may in some case be outweighed by problems with timing-critical devices, such a[...]

31 Integrated Peripherals The following table describes the parameters found in this menu. Parameter Description Options IDE Function Setup This page allows you to setup IDE function [Press Enter] Onboard Device Setup This page allows you to setup onboard devices. [Press Enter] Onboard I/O Chip Setup This page allows you to setup onboard I/O chip. [...]

32 Integrated Peripherals-IDE Function Setup[...]

33 The following table describes the parameters found in this menu. Parameter Description Options IDE Primary/Second ary Master/Slave PIO The four IDE PIO fields let you set a PIO mode (0-4) for each of the four IDE devices that the onboard IDE interface supports. Modes 0 through 4 provide increased performance. In Auto mode, the system automatical[...]

34 Parameter Description Options IDE HDD Block Mode Block mode is also called block transfer, multiple commands, or multiple sectors read/write. If your IDE hard drive supports block mode(most new drives do), select Enabled for automatic detection of the optimal number of block read/write per sector the drive can support. [Enabled], [Disabled] SATA[...]

35 The following table describes the parameters found in this menu. Parameter Description Options On Chip USB This field allows you to determine on chip USB type or disable on chip USB. [V1.1+V2.0], [V1.1] UDB Memory Type Use this item to change the type of USB memory to shadow or Base memory. [Shadow], [Base Memory] USB KB Legacy Support This fiel[...]

36 Integrated Peripherals -Onboard I/O Chip Setup[...]

37 The following table describes the parameters found in this menu. Parameter Description Options Onboard FDC Controller Select Enabled if your system has a floppy disk controller (FDC) installed on the system board and you wish to use it. If you install an add-in FDC or the system has no floppy drive, select Disabled in this field. [Enabled]. [Dis[...]

38 Power Management The Power Management menu lets yo u configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use. The following screen shows the Power Management parameters and their default settings:[...]

39 The following table describes the parameters found in this menu. Parameter Description Options ACPI Function This item allows you to enable or disable the ACPI function [Enabled], [Disabled] ACPI Suspend Type This item specifies the power saving modes for ACPI function. S1 (POSP: The S1 sleep mode is a low power state.. In this state, no system [...]

40 Parameter Description Options Soft-off by PWR/BTTN When Enabled, turning the system off with the on/off button places the system in a very low-power-usage state, with only enough circuitry receiving power to detect power button activity or Resume by Ring activity. [Instant-off]: Press down button then power off instantly [Delay 4 Sec.]: Press Po[...]

41 PCI/PnP Setup[...]

42 The following table describes the parameters found in this menu. Parameter Description Options Init Display First Initialize the AGP video display before initializing any other display device on the system. Thus the AGP display becomes the primary display. Reset Configuration Data Normally, you leave this field Disabled. Select Enabled to reset [...]

43 PC Health Status[...]

44 The following table describes the parameters found in this menu: a rameter Description Options V core Detect system’s voltage status automatically CPU Temperature Detect CPU Temperature automatically CPU/SYSTEM FAN Speed (RPM) Detect CPU/SYSTEM Fan Speed Status automatically CPU Smart FAN Control The item displays the system Smart Fan Function[...]

45 The following table describes the parameters found in this menu: Parameter Description Optio ns Auto Detect DIMM/PCI CLK This option allows you to enable/disable the feature of auto detecting the clock frequency of the installed PCI bus. Enabled Disabled Manufacturer This item specifies CPU Manufacturer Intel CPU frequency This item specifies CP[...]

46 Load Default Settings This option opens a dialog box that lets you install defaults for all appropriate items in the Setup Utility. Parameter Description Options Load Default Settings Select the field loads the factory defaults for BIOS and Chipset Features, which the system automatically detects. This option opens a dialog box that lets you ins[...]

47 Set Supervisor/User Password When this function is selected, the following message appears at the center of the screen to assist you in creating a password.[...]

48 Parameter Description Options Set Supervisor/User Password When this function is selected, the following message appears at the center of the screen to assist you in creating a password. ENTER PASSWORD Type the password, up to eight characters, and press<Enter>. The password typed now will clear any previously entered password from CMOS Me[...]

49 Save & Exit Setup Highlight this item and press <Enter> to save the changes that you have made in the Setup Utility and exit the Setup Utility. Parameter Description Options Save & Exit Setup Press <Enter> to save the changes that have made in the Setup Utility and exit the Setup Utility. Press<Y> to save and Exit or &l[...]

50 Exit Without Saving Highlight this item and press <Enter> to discard any changes that you have made in the Setup Utility and exit the Setup Utility. Parameter Description Options Exit Without Saving Press<Enter> to discard any changes and exit the Setup Utility[...]

51 Machine Disassembly and Replacement To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge. Wire cutter. Phillips screwdriver (may require different size). NOTE: The screws for the different components vary in size. During the disassembly process, group the screw[...]

52 General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system[...]

53 Disassembly Procedure This section tells you how to disassemble the system when yo u need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.[...]

54 Aspire M5200/3200/1200 Standard Disassembly Process Bezel Label Process: 1. According to the requirement, paste ATI, OS, CPU, HDMI and marketing label by SKU. Marketing label for EMEA & AAP HDMI Label A TI Label CPU Label Marketing Label OS Label 5±0.5m Marketing label for AAC A spire M3200[...]

55 A TI Label Intel V iiv label OS Label HDMI Label Marketin g Label 5±0.5m CPU Label + Core 2 Quad Label A spire M5200 A spire M1200[...]

56 ODD install place Notice: I. Dual ODD assembly rule. Remove side cover Process: 1. Put the Computer on the worktable lightly. 2. Release left side cover with 2 screws then remove left side cover. P u s ht h es i d ec o v e r Screw location Screw location Master ODD location Slave ODD location V CD-ROM V DVD V CD-R W V Combo V DVD-DUAL V SUPERMUL[...]

57 Remove Cards Process: 1. Release the slot cover tooless 2. Remove VGA ､ TV ､ Modem Card ， the following list is for your reference about the mutual location relation (Optional by SKU). Notice: I. Remove card, don’t touch any electric parts on PCB. VGA card TV card Modem card Modem card TV card VGA card[...]

58 Remove HDD Data Cables Process: 1. Remove HDD/ODD data cable from M/B. 2. Remove master HDD data & power cable. SA T A1 slot on M/B A T A 2 slot on M/B HDD data cable HDD power cable Connect Master HDD Connect Slave HDD Connect FDD[...]

59 Remove ODD DATA cable Process: 1. Remove master ODD data and power cable from ODD. 2. Remove slave ODD data and power cable from master and Slave ODD (Optional by SKU) ODD power cable ODD data cable[...]

60 Cable routing Process: 1. Put master HDD Cable into HDD1 slot, And Put Slave HDD Cable into HDD2 slot Remove Cables Process: 1. Remove power switch cable from M/B. 2. Remove Audio cable from M/B “F-AUDIO” 。 3. Remove card reader cable from M/B “USB2” 4. Remove USB1 cable from M/B “F_USB3” 5. Remove USB cable from M/B “F_USB4”[...]

61 Notice: I. Front panel USB cable must be always connect to M/B USB2 and USB3 port whether has card reader. Power switch cable Front AUDIO (F_AUDIO) Card reader 1394 cable Card reader cable Front bezel “USB2” cable Front bezel “USB1” cable[...]

62 Paste clip/Cable routing Process: 1. We should paste a cable clip on bottom, Put audio cable into the cable clip 2. Cable routing. Remove HDD Process: 1. Remove Master HDD from the first HDD location. 3. Remove Slave HDD from the second HDD location. (Optional by SKU) Put audio/USB/Card reader/1394 cable into the cable clip Paste 1pcs cable clip[...]

63 Remove card reader Process: 1. Remove card reader from chassis. Master HDD Slave HDD[...]

64 Remove FDD Cable Process: 1. Remove FDD digital cable just as pictures (Optional by SKU). 2. Plug 4 pins power cord from FDD slot. Notice: Remove from FDD Remove from M/B “FDD1” slot B A Card reader FDD Card reader and FDD FDD Only FDD Card reader Only card reader B A[...]

65 Remove ODD Process: 1. Push the lock handle release ODD. 2. Remove Master ODD from the location. 3. Remove slave ODD from the location. (Optional by SKU) Master ODD location Slave ODD location[...]

66 Remove Cables Process: 1. Remove 12V power cable from M/B connector “PWR2”. 2. Remove System fan cable from M/B connector “SYS FAN ”. 3. Remove P1 power cable from M/B connector “PWR”. 4. Remove heat sink cable from M/B connector “CPU_ FAN ＂ . System fan cable 12V power cable P1 power cable CPU- F AN[...]

67 Remove System FAN Process: 1. Release four screws according to the following picture. 2. Remove Sys FAN (Optional by SKU) Release four screws. 4 3 1 2 The direction of System F AN[...]

68 Remove mother board Process: 1. Release 8PCS screws form the corresponding hole. 2. Release screws according to the following picture in turn. 3. Remove the Mother board from chassis. 1 2 3 7 6 5 4 8 Raised platform[...]

69 Remove CPU cooler Process: 1. Release the clip and remove Cooler from the Retention module. Remove memory Process: 1. Open the memory slot then remove memory. 2. Remove the first Memory from DIMM1 slot. 3. Remove the second Memory from DIMM2 slot (Optional by SKU). DIMM2 DIMM1 Open the memory slot then remove memory . B B A A B A A A B B A A B A[...]

70 Remove CPU Process: 1. Remove CPU according following the pictures. Remove I/O shielding Process: 1. Remove I/O Shielding. Corresponding Open the handle then remove CPU[...]

71 Troubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics:  Power-On Self-Test (POST)  POST Check Points  POST Error Messages List  Error Symptoms List Chapter 4[...]

72 Chapter 5[...]

73[...]

74 ATX_POWER: ATX 24-pin Power Connector 9 8 7 6 5 4 3 2 1 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 Pin Signal Name Pin Signal Name 1 +3.3 13 +3.3V 2 +3.3 14 -12V 3 COM 15 COM 4 +5V 16 PS_ON 5 COM 17 COM 6 +5V 18 COM 7 COM 19 COM 8 PWR OK 20 -5V 9 5VSB 21 +5V 10 +12V 22 +5V 11 +12V 23 +5V 12 +3.3V 24 COM[...]

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78 Pin Signal Name Pin Signal Name 1 STROBE 14 ALF 2 PD0 15 ERROR 3 PD1 16 INIT 4 PD2 17 SLCTIN 5 PD3 18 GROUND 6 PD4 19 GROUND 7 PD5 20 GROUND 8 PD6 21 GROUND 9 PD7 22 GROUND 10 ACK 23 GROUND 11 BUSY 24 GROUND 12 PE 25 GROUND 13 SLCT[...]

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81 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replacea ble Unit) listing in global configurations of Aspire M5200/3200/1200 . Refer to this chapter when ever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date in[...]

82 Exploded Diagram NO DESCRIPTION NO DESCRIPTION 1 AM50_MAIN_BEZEL 10 POWER SUPPLY 2 AM50_USB 11 FAN 3 AM50_USB_PANEL 12 PCI-BRACKET 4 FDD_L OCK_SLIDE 13 LE FT SIDE DOOR 5 CD_ROM L OCK SLIDE 14 HOTHER BOARD 6 CHASSIS 15 HDD 7 USB_PCB_ASN 16 3.5 DEVICE 8 USB-SHIELDING 17 CD-ROM 9 RIGHT SIDE DOCR 18 HDD-LOCK-SLIDE[...]

83 NO DESCRIPTION NO DESCRIPTION 1 AM30-MAIN-BEZEL 11 FAN 2 3-25-COVER 12 PCI-BRACKET 3 5-25-COVER 13 LEFT SIDE DOOR 4 AM30-USB 14 NOTHERBOARD 5 AM30-USB-PENEL 15 HDD 6 CHASSIS 16 3.5’ DEVICE 7 USB-PCE-ASN 17 CD-ROM 8 USB-SHTELDING 18 HDD-LOCK-SL IDE 9 RIGHT SIDE DOOR 19 FDD-LOCK-SLTDE 10 POWER SUPPLY 20 CD-ROM LOCK SLIDE[...]

84 NO DESCRIPTION NO DESCRIPTION 1 AM10_MAIN_BEZEL 11 FAN 2 3.25-COVER 12 PCI-BRACKET 3 5.25-COVER 13 LEFT SIDE DOOR 4 USB-SHIELDING 14 MOTHERBOARD 5 USB-PCB-ASM 15 HDD-LOCK-SLIDE 6 FDD-LOCK-SLIDE 16 HDD 7 CD-ROM LOCK SLIDE 17 3.5’ DEVICE 8 CHASSIS 18 CD-ROM 9 RIGHT SIDE DOOR 19 10 POWER SUPPLY 20[...]