Acer NV59C manual

Gateway NV59C Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

II Revision History Please refer to the table below for the updates ma de on Gateway NV59C service guides. Date Chapter Up dates[...]

III Copyright Copyright © 2010 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduce d, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without [...]

IV Conventions The following conventi ons are used in this manual: NOTE: This symbol where placed in the Ser vice Guide designates a co mponent that should be recycled according to th e local regulations. SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic[...]

V Preface Before using this information and the product it s upports, please read the fo llow ing general informati on. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGUR A TION decided for Acer's "glo bal" product offering. T o better fit local market require ments and enhance product [...]

VI[...]

VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Your Acer Notebook tour . . . . . . . . . . . . . . .[...]

VIII T able of Contents Removing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Removing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Remov[...]

IX T able of Contents TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 HDD Not Operating C orrectly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

X T able of Contents[...]

Chapter 1 1 System Specifications Features Below is a brief summary of the computer ’s many features: NOTE: Items denoted with a n (*) are only available for selected models. Operating System • Genuine Windows® 7 Home Premium 64-bit* • Genuine Wi nd o w s® 7 H ome Basic 64-b i t* Platform • Intel® Core i5-430M/i5-5 20M/i5-540M processor [...]

2 Chapter 1 • External resolution / refresh rate: • VGA port up to 2560 x 1600: 60 Hz • VGA port up to 2048 x 1536: 85 Hz • HDMI™ port up to 1920 x 1080: 60 Hz • MPEG-2/DVD decoding • WMV9 (VC-1) and H.264 (A VC) decoding • Microsoft® DirectX Video Acceleration (DXV A) ap plication interface (API) • HDMI™ (High-Definition Multi[...]

Chapter 1 3 • 802.1 1b/g/n Wi-Fi CERTIFIED™ • 802.1 1b/g Wi-Fi CERTIFIED™ • WP AN1: Bluetoo th ® 2.1 • LAN: Gigabit Ethernet, Wake-on-LAN ready Privacy control • BIOS user , supervi sor , HDD passwords • Kensington lock slot Power subsystem • ACPI 3.0 CPU power manageme nt standard: supports S tandby and Hibe rnation power-saving[...]

4 Chapter 1 • Gateway Power Management • Gateway Recovery Management • Gateway Registration • Gateway Social Networ ki ng Application • Gateway Updater • Adobe® Flash® Player 10 • Adobe® Reader® 9.1 • Cyberlink® PowerDVD™ • eBay® shortcut 2009 (Canada, France, Ge rm any , Italy , Mexico, S pain, UK, US only) • Google T o[...]

Chapter 1 5 System Block Diagram[...]

6 Chapter 1 Your Acer Notebook tour Front View No. Icon Item Description 1 Webcam Web camera fo r video communication (for selected models). 2 Microphone Internal microphone for recording sound. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 4 HDD Indicates when the hard disk drive is active. Communication indi[...]

Chapter 1 7 NOTE: 1 The front pa ne l in di ca to rs are visi b l e ev en when the comp ut er cover is closed. Closed Front View 5 Power button T urns the computer on and off. 6 Keyboard For entering data into your computer . 7 Palmrest Comfortable support area for your hands when you use the computer . 8 Click buttons (left and right) The left and[...]

8 Chapter 1 Left View No. Icon Item Description 1 DC-in jack Connects to an AC adapter 2 V enti lation slots Enable the computer to stay cool, even after prolonged use. 3 External display (VGA) port Connects to a display device (e.g. external moni tor , LCD projector). 4 Ethernet (RJ-4 5) port Connects to an Ethernet 10/100-based network. 5 HDMI Co[...]

Chapter 1 9 Right View Bottom View No. Item Description 1 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 2 Optical drive Internal optica l drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is acti ve . 4 Optical drive eject button Ejects the optical disk from the drive. 5 Emergency [...]

10 Chapter 1 Indicators The computer has several easy-to-read status indicators . T he front panel indicato rs are visible even wh en the computer cover is closed. No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Hard disk bay Houses the computer's hard[...]

Chapter 1 11 TouchPad Basics The following items show you how to use the T ouchPad: • Move your finger across the T ouchPad (1) to move the cursor . • Press the left (2) and right (3) buttons located beneath the T ouchPad to perform selection and execution functions. These two buttons are simila r to the left and right buttons on a mouse. T app[...]

12 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor , lock, Windows, functi on and special keys. Lock Keys and embedded numeric keypad The keyboard h as two lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characte rs typed are[...]

Chapter 1 13 Windows Keys The keyboard has two keys that perform Wi ndow s-specific functions. Key Description Windows key Pressed alone, this key ha s the same effect as clicking on the Windows St art button; it launches the S tart menu. It can also be used with other keys to provide a variety of functions: <> : Open or close th e S tart men[...]

14 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer ’s controls like screen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Functi on Description <Fn> + <F2>[...]

Chapter 1 15 Social Networking Opens Facebook Login screen. <Fn> + <Pg Up> Page Up Scrolls the page up. <Fn> + <Pg Dn> Page Down Scrolls the page down. <Fn> + <Home> Home Scrolls to the top of the page. <Fn> + <End> End Scrolls to the bottom of the page. Hotkey Icon Functi on Description[...]

16 Chapter 1 Hardware Specifications and Configurations Processor Processor Specifications CPU Fan T rue V alue T able (Tj = 90) • Throttling 50%: On=85 °C, Off=72°C • OS Shutdown: 104°C • H/W Shutdown: 92°C CPU Fan T rue V alue T ab le (Tj = 105) • Throttling 50%: On=10 0°C, Off=85°C • OS Shutdown: 104°C • H/W Shutdown: 92°C BI[...]

Chapter 1 17 System Memory Memory Combinations NOTE: Above table list s some system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations . In the above ta ble, the configur ation of slot 1 and slot 2 could be reversed. LAN Interface Features • Flash ROM 4MB • Support ISIPP • Support Acer UI • Sup[...]

18 Chapter 1 Onboard LAN Feature Support for 10/100/1000 Item Specification Manufacturer Broadcom 57780KMLG for GIGA LAN • Integrated 10 /100/10000BASE-T transceiver • Automatic MDI crossover function • PCIe V1.1 complian t • 10/100/10000BASE-T full - duplex/half - duplex MAC • Receive side scaling (RSS) for multicore processors • Compl[...]

Chapter 1 19 Hard Disk Drive Interface Item Sp ecification V endor & Model Name Seagate HGST T oshiba W estern Digital Capacity (MB) 160, 250, 320, 500 160, 250, 320, 500 160, 250, 320, 500 160, 250, 320, 500, 640 Bytes per sector 512 Data heads 2-4 Drive Format Disks 1-2 S pind le speed (RPM) 5400 Performance S pecifications Buffer size 8 MB I[...]

20 Chapter 1 Super-Multi Driv e Module Audio Interface Item Specification V endor & model name HLDS G T20N Sony AD7580S Performance S pecificat ion With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette T ransfer rate (MB/ sec) Sustained: 3,600 KB/s (24x) max. Sustained: 1 1.08 Mbytes/s (8x) max. Sustained: 1,571 (typical) Sustai[...]

Chapter 1 21 Power and Keyboard Controller Battery Features • High Definition Audio Codec • Single Analog ue MIC • 2.0 Wa tt speaker/5cc chamber/speaker size 18 phi, x2 • Headphone-out w/o SPDIF-out Item Specification Controller GP8T T ype; 358 .27mm x 1 13.44 mm x 4.9mm Features • Support Windows keys and Applica tion keys • S tandard [...]

22 Chapter 1 LCD 15.6” Card Reader Item Specification V endor/model name AUO/CPT/CMO/Samsung/LCD/INL Screen Diagonal (mm) 15.6 inches Display resolution (p ixels) 1366 x 768 WXGA Clare Pixel Pitch 0.204 x 0.204 Display Mode Normal T ypical White Luminance (cd/m 2 ) (also called Brightness) 220 Contrast Ratio 500 typical Response T ime (Optical Ri[...]

Chapter 2 23 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configu red and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run[...]

24 Chapter 2 Gateway NV59C BIOS Information The Information screen displays a summary of your computer ha rdware information. NOTE: The screen above is for your reference only . Actua l values may differ according to model. The table below describ es the parameters in this screen. Parameter Description CPU T ype This field shows the CP U type and s[...]

Chapter 2 25 Main The Main screen allows th e user to set the system time and date as well as enable and disable bo ot option and recovery . NOTE: The screen above is for your reference only . Actua l values may differ . The table below describ es the parameters in this screen. Parameter Description Format/Option System T ime Sets the system time. [...]

26 Chapter 2 Security The Security screen contains parameters that help sa feguard and protect your co mputer from unautho ri zed use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the syst[...]

Chapter 2 27 Setting a Password Follow these steps as you set the user or the supervisor p assword: 1. Use the ↑ and ↓ keys to highlight the Set Supe rvi sor Password parameter and press the Enter key . The Set Supervisor Password box appears: 2. T ype a pa ssword in the “Enter New Pa ssword” fiel d. The password length can not exceed 8 alp[...]

28 Chapter 2 Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supe rvi sor Password parameter and press the Enter key . The Set Password box appears. 2. T ype the current p a ssw or d in the Enter Curren t Pa ssw or d field and pr ess Enter . 3. T ype a password in the Enter New Password field. Retype the password in the Confirm[...]

Chapter 2 29 Boot This menu allows the user to deci de the order of boot devi ces to load the operatin g system. Bootable devices includes the USB diskette drives, the onboard hard disk dr ive and the DVD drive in the module bay . Select Boot Devices to select specific devices to support boot. Item Specific Help Use < > or < > to select[...]

30 Chapter 2 Exit The Exit screen allows you to save or discard any changes you made an d qui t th e BIOS Utility . The table below describ es the parameters in this screen. Parameter Description Exit Saving Changes Exit System Se tup and save your changes to. Exit Discarding Changes Exit utility without saving setup data to. Load Setup Default Loa[...]

Chapter 2 31 BIOS Flash Utilities The BIOS Flash memory update is required for the followi ng conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Flash utility to updat e th e system BIOS Flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you sho[...]

32 Chapter 2 DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order , for example, if usin g USB HDD to Update BIOS, move USB HDD to position 1. 3. Execute the BIOS.BA T batch file to update BIOS. The flash process begins as s[...]

Chapter 2 33 4. In flash BI OS, the me ssage Please do not remove AC Power Source displays. NOTE: If the AC power is n ot connected, the following message displays. Plug in the AC power to continue. 5. Flash is complete when the message Flash programming complete disp lays.[...]

34 Chapter 2 WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. Double-click the WinFlash executable. 2. Click OK to begin the update. A progress screen displays.[...]

Chapter 2 35 Remove HDD/BIOS Password Utilities This section provide s you with de tails about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is gen erated. T o reset the HDD password, perform the following steps: 1. After the error is displayed, sel ect the Enter Unloc k Password option [...]

36 Chapter 2 Removing BIOS Passw ords T o clear the User or Supervisor passwords, open the DIMM doo r and use a metal instrument to short the RTC_RST point . Cleaning BIOS Passwords T o clean the User or Supervi sor passwords, perform the following step s: 1. From a DOS prompt, execute clnpwd.e xe 2. Press 1 or 2 to clean the desired password shown[...]

Chapter 2 37 Using Boot Sequence Selector The Boot Sequen ce Selector allows the b oot order to be changed without accessing the BIOS. T o use Boot Sequence Selector , perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the usage screen. 3. Select the desired boot seque nc e by entering the corresponding sequence. For examp[...]

38 Chapter 2 Using DMITools The DMI (Desktop Management Interface) T ool copies BIOS information to EEPROM to be used in the DMI pool for hardware managemen t. When the BIOS displays V erifying DMI pool dat a it is checking that the t abl e correlates with the hardware before sending to the operating system (Windows, etc.). T o update the DMI Pool,[...]

Chapter 2 39 Using the LAN MAC EEPROM Utility Y ou can use the MAC.BA T utility to write t he MAC.CFG file to the EEPROM under DOS mode. 1. Use a text editor (for example: Notepad) to open the MAC.CFG file. Y ou can see the MAC.CFG contents as below: 2. In DOS mode, run th e MAC .BA T file to write MAC values to eeprom. WriteData = ‘001 122334455[...]

40 Chapter 2[...]

Chapter 3 41 Machine Disassembly and Replacement IMPORT ANT : The outside housing and color may vary from the mass produced model. This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassembl e the computer , you need the following tools: ?[...]

42 Chapter 3 Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Place the system on a flat, st able surface. 4. Remove the battery pack.[...]

Chapter 3 43 Disassembly Process IMPORT ANT : The LCD Module cann ot be disassembled outside of factory conditions. If any part of the LCD Module is faulty , such as the camera , antenna or LCD panel, the whole module must be replaced. The disassembly proc ess is divided into the following stages: • External module disassemb ly • Main unit disa[...]

44 Chapter 3 External Module Disassembly Process IMPORT ANT : The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic re presen tati on of the external module disassembly sequence and instructs you on the components that need to be removed du ring servicing.[...]

Chapter 3 45 Removing the Battery Pack 1. T urn computer over . Slide the battery lock in the direction shown. 2. Slide and hold the battery rel ease latch to the release po sition (1), then lift out the battery pack from the main unit (2). NOTE: The battery has been highlighted with a y ellow oval as s hown in th e above image. Please d etach the [...]

46 Chapter 3 Removing the SIM Card 1. See “Removing the Battery Pack” on page 45. 2. Push the SIM card all the way in to eject it. 3. Pull it out from the slot.[...]

Chapter 3 47 Removing the SD Dummy Card 1. Push the SD dummy card all the way in to eject it . 2. Pull it out from the slot.[...]

48 Chapter 3 Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 45. 2. Remove the screw securing the ODD module. 3. Pull the optical drive modul e out from th e ch assis. Ste p Size Quantity Screw T ype ODD Module M2.5*8 1[...]

Chapter 3 49 4. Remove the two (2) screws se curing the ODD bracket a nd remove the ODD bracket fro m the optical disk drive module. 5. Remove the ODD bezel by prying the top edge away and clear of the module . Ste p Size Quantity Screw T ype ODD Bracket M2*3 2[...]

50 Chapter 3 Removing the HDD/WLAN/DIMM Door 1. Remove three (3) screws from the HDD/WLAN/DIMM door . 2. Lift the door beginning from the inner edge as shown. 3. Lift the door clear off the device, exposing the HDD, DIMM, and WLAN modules. Ste p Size Quantity Screw T ype HDD/WLAN/ DIMM door M2.5*8 2[...]

Chapter 3 51 Removing the 3G Module 1. Loosen one (1) screw on the 3G Cover . 2. Lift the 3G Cover from the left edge first, then remove completely . 3. Remove the two (2) antenna cables from the 3G module. Ste p Size Quantity Screw T ype 3G Cover M2.5*8 1[...]

52 Chapter 3 4. Remove one (1) screw from the 3G module. 5. Lift the 3G card from the slot.[...]

Chapter 3 53 Removing the DIMM Module 1. See “Removing the HDD/WLAN/DIMM Door” on page 50. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps 2 and 3 for the se cond DIMM module if present.[...]

54 Chapter 3 Removing the WLAN Module 1. See “Removing the HDD/WLAN/DIMM Door” on page 50. 2. Disconnect the two (2) antenn a cables from the WLAN Board. 3. Move the antenna away and remove the one (1) screw to release the WLAN Board . Ste p Size Quantity Screw T ype WLAN Module M2*3 1[...]

Chapter 3 55 4. Detach the WLAN Board from the WLAN socket. NOTE: When reattaching the antennas, ensure th e cables are tucked into the chassis to prevent dama ge.[...]

56 Chapter 3 Removing the Hard Disk Drive Module 1. See “Removing the HDD/WLAN/DIMM Door” on page 50. 2. Using the pull-tab, slide the HDD Module in the di rection of the arrow to disconnect the interface. 3. Lift the HDD Module clear of the HDD bay . NOTE: T o prevent damage to device, avoid pressing down on it or placing heavy objects on top [...]

Chapter 3 57 4. Remove the four (4) screws (two each side ) securing the hard disk to the carrier . 5. Remove the HDD from the carrier . Ste p Size Quantity Screw T ype HDD Carrier M3*3 4[...]

58 Chapter 3 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Ste p Screw Quantity Part No. Lower Cover M2.5*8 1 1 86.WJ802.002 Lower Cover M2*3 5 86.WJ802.004 Upper Cover M2.5*5 7 86.WJ802.001 Power Board M2*3 2 86.WJ802.004 Left S peaker Module M2*3 2 86.WJ802.004 Right S pea ker Module M2*3 2 86.WJ802.004 Card Reader M2*3[...]

Chapter 3 59 T ouchPa d Bracket M2*3 2 86.WJ802.004 Mainboard M 2.5*5 1 86.WJ802.001 Thermal Module M1.98*3.0 4 86.WJ802.004 Ste p Screw Quantity Part No.[...]

60 Chapter 3 Removing the Keyboard 1. Unlock the six (6) keyboard locks. 2. Pry up the centre of the Keyboard and rotate it upward awa y from the Upper Cover . 3. T urn the keyboard over on to the T ouc hPad area to expose the FPC connector .[...]

Chapter 3 61 4. Open the locking latch and disco nne ct the FPC from the mainboard . 5. Lift the keyboard clear of the Upper Cover .[...]

62 Chapter 3 Removing the Upper Cover 1. See “External Module Disassembly Process” on page 44. 2. T urn the computer over . Remove the eleven (1 1) screws on the lower cover and five (5 ) screws from the battery bay . Ste p Size Quantity Screw T ype Upper Cover (red callout) M2.5*8 1 1 Battery Bay (green callout) M2*3 5[...]

Chapter 3 63 3. T urn the computer over . Disconnect the fol l owing four (4) cables from the Mainboard. A B C D[...]

64 Chapter 3 NOTE: Avoid pulling on cables directly to prevent damage to the connectors. NOTE: Use the pull-tabs on FFCs whenever available to prevent damage. 4. Release the locking latch on A and disconnect the cable. 5. Pull the cable off the adhesive as shown. 6. Release the locking latch on B and remove the ca ble as shown. 7. Release the locki[...]

Chapter 3 65 9. Remove the seven (7) screws on the Upper Cover as shown. 10. S tarting at the top right side of the cover , pry ap art t he Upper and Lower Co vers as shown. Work along the front edge of the casing to the left as shown, the n lift the Upper Cover clear of the Lower Cover . Ste p Size Quantity Screw T ype Upper Cover M2.5*5 7[...]

66 Chapter 3 Removing the Left Speaker Module 1. See “Removing the Upper Co ve r” on page 62. 2. Locate the Left S peaker Mo dul e on the Upper Cover as shown. 3. Remove two (2) screws from the left speaker module. 4. Lift the S peaker clear of the Upper Cover . Ensure that the cable is free from all cable clips. Ste p Size Quantity Screw T ype[...]

Chapter 3 67 Removing the Right Speaker Module 1. See “Removing the Upper Co ve r” on page 62. 2. Locate the Right S pe aker Module on the Upper Cover as shown. 3. Remove the one (1) securing screw from the Right S peaker Module. 4. Remove the Right S peaker Mo dule cable from the cable c hannel. Ensure that the cable is free from all cable cli[...]

68 Chapter 3 5. Lift the Right S peaker Module clear of the upper cover .[...]

Chapter 3 69 Removing the Power Board 1. See “Removing the Upper Co ve r” on page 62. 2. T urn the upper cover over . Pass the cable through the upper cover as shown. 3. Remove two (2) screws from the power board. 4. Remove the power board assembly and lift the power board clear of the device. Step Size Quantity Screw T ype Power board M2*3 2[...]

70 Chapter 3 Removing the TouchPad Bracket IMPORT ANT : The T ouchPad Board cannot be removed ind ividua lly . T o replace the T ouchP ad Board, repla ce the entire Upper Cover . 1. See “Removing the Upper Co ve r” on page 62. 2. Lift the FFC to detach the adhesive securing the cable to the Upper Cover . 3. Release the FFC locking latch and dis[...]

Chapter 3 71 4. Remove the one (1) screw from T ouchPad bracke t. 5. Pry the T ouch pad bracket off the adhesive and remove it as shown. Step Size Quantity Screw T ype T ouchPa d Bracket M 2*3 1[...]

72 Chapter 3 Removing the Card Reader Board 1. See “Removing the Upper Co ve r” on page 62. 2. Unlock the mainboard to card reader cable connector . 3. Remove the cable from the chassis by pulling up on the adhesive. 4. Remove one (1) screw from the card reader board. Ste p Size Quantity Screw T ype Card Reader M2*3 1[...]

Chapter 3 73 5. Lift the card reader board clear of the device.[...]

74 Chapter 3 Removing the USB Board 1. See “Removing the Upper Co ve r” on page 62. 2. Unlock the mainboard to USB cable connector . 3. Remove the cable from the chassis by pulling up on the adhesive. 4. Remove one (1) screw from the USB board. Ste p Size Quantity Screw T ype USB M2*3 1[...]

Chapter 3 75 5. Lift the USB board clear of the device.[...]

76 Chapter 3 Removing the Bluetooth Board 1. See “Removing the Upper Co ve r” on page 62. 2. Pry the Bluetooth board from the adhesive. 3. Disconnect the mainboard to Bluetooth cable . 4. Lift the Bluetooth board away from the cable channe l as shown.[...]

Chapter 3 77 Removing the Mainboard 1. See “Removing the Upper Co ve r” on page 62. 2. Unlock the microphone cable connector and discon nect the cable. 3. Disconnect the L VDS cable.[...]

78 Chapter 3 4. Remove the one (1) securing screw from the Mainboard. 5. Lift the mainboard from the chassis, right ed ge first to free it from the lower case. CAUTION: Do not remove the mainboard comple tely . The mainboard is stil l connected to the chassis. Ste p Size Quantity Screw T ype Mainboard M2.5*5 1[...]

Chapter 3 79 6. Carefully turn the mainboard over and pl ace i t on a clean, d ust-free surface. 7. Disconnect the power cable. 8. Remove the mainboard from the chassis and turn it over . NOTE: Circu it boards >1 0 cm² have been high lighted w ith a yellow rectangle as shown in the previous image. Please det ach the Circuit board and f ollow lo[...]

80 Chapter 3 9. Remove the adhesive tape from the bluetooth cable. 10. Unlock the connector and disconnect the blue to oth to mainboard cable.[...]

Chapter 3 81 Removing the Thermal Module 1. See “Removing the Upper Co ve r” on page 62. 2. See “Removing the Mainboard” on page 77. 3. Disconnect the fan cable. 4. Remove the four (4) securing screws (in reverse numeri cal orde r from screw 4 to screw 1) from the Thermal Module. Ste p Size Quantity Screw T ype Thermal Module M1.98*3.0 4 1 [...]

82 Chapter 3 5. Carefully lift the Thermal Module clear of the Mainboa rd.[...]

Chapter 3 83 Removing the CPU IMPORT ANT : The pins on the underside of the CPU are very deli cate . If they are damaged, the CPU may malfunction. Place the CPU on a clean, dry surface when it is not installed. 1. See “Removing the Thermal Module ” on page 81. 2. Using a flat-bladed screw drive r , rotate the CPU locking screw 180° clockwi se [...]

84 Chapter 3 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Ste p Screw Quantity Part No. LCD Bezel M2.5*6 2 86.WJ802.00 3 LCD Panel M2.5*6 2 86.WJ802.003 LCD Brackets M2*3 6 86.WJ802.00 4 Inverter Board M2.5*5 1 86.WJ802.00 1 LCD Assembly M2.5*8 4 86.WJ802.002 Re mo ve LCD Assemb l y Re mo ve Camera Modul e Re mo ve LCD[...]

Chapter 3 85 Removing the LCD Assembly 1. See “Removing the Upper Co ve r” on page 62. 2. T urn the device over and pass the black and white antenna cables through the lower cover . 3. Free the black and white antenna cables from the cable channel as shown. 4. Continue removing the white antenna cable from the cable channel.[...]

86 Chapter 3 5. Remove the L VDS cabl e from the cable channel. 6. Remove the adhesive tape from the black antenna ca ble an d free the cable from the cable chann el.[...]

Chapter 3 87 7. Remove four (4) screws from the LCD assembly . 8. Remove the LCD assembly from the lower cover . Ste p Size Quantity Screw T ype LCD assembly M2.5*8 4[...]

88 Chapter 3 Removing the LCD Bezel 1. See “Removing the LCD Assembly” on page 85. 2. Remove the two (2) bezel screw caps and screws. 3. S tarting from the bottom edge of t he bezel, pry the bezel upwards and aw ay fro m the panel. W ork along the right side toward the top of the b ezel, prying the cove rs apart. Continue along the top edge and[...]

Chapter 3 89 Removing the Camera Module 1. See “Removing the LCD Assembly” on page 85. 2. Locate the Camera Module at the top of the LCD Module and disconn ect the camera cabl e. 3. Remove the Camera from the module.[...]

90 Chapter 3 Removing the Inverter Board 1. See “Removing the LCD Assembly” on page 85. 2. Remove the adhesive tape from the i nverter cables. 3. Remove one (1) screw from the inverter board. 4. Using both hands, rotate the in verter board around the hook to free it from the panel. Ste p Size Quantity Screw T ype Inverter Board M2.5*5 1[...]

Chapter 3 91 5. T urn the board over and disconnect the cable.[...]

92 Chapter 3 Removing the LCD Panel 1. See “Removing the Camera Module” on page 89. 2. Remove the two (2) securing screws from the LCD Panel. 3. Remove the adhesive tape from the cable and continue removing the cable from the ch annel. Ste p Size Quantity Screw T ype LCD Panel M2.5*6 2[...]

Chapter 3 93 4. Lift the LCD Panel clear of the module.[...]

94 Chapter 3 Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 92. 2. Remove the six (6) securing screws (three on each side) from the LCD Panel brackets. 3. Remove the LCD brackets from the LCD Panel. 4. Peel back the mylar securin g the L VDS cable. Ste p Size Quantity Screw T ype LCD Brackets M2*3 6[...]

Chapter 3 95 5. Disconnect the L VDS cable from the panel.[...]

96 Chapter 3 Removing the Microphone Cable 1. See “Removing the LCD Panel” on page 92. 2. Remove the cable bundle from the hinge channel. 3. Peel back the foil tabs and remove the microphone cable from the cable channel. 4. Continue removing the cable from the cable channel.[...]

Chapter 3 97 5. Lift the microphone set clear of the panel.[...]

98 Chapter 3 Removing the Antennas 1. See “Removing the LCD Panel” on page 92. 2. Remove the black antenna from the cable channel. 3. Peel back the foil tabs and remove the cable from the cable channel. 4. Pry the antenna assembly clear of the device.[...]

Chapter 3 99 5. Remove the white a ntenna from the h inge channel. 6. Peel back the foil tabs and remove the cable from the cable channel. 7. Pry the antenna assembly clear of the device.[...]

100 Chapter 3 LCD Module Reassembly Procedure Replacing the Antennas 1. Adhere the white antenna assembly to the LCD cover. 2. Run the cable along the cable chann el and fold over the foil tabs to secure the cable in place. 3. Run the white antenna along the hing e ch annel.[...]

Chapter 3 101 4. Adhere the black antenna assembly on the LCD cover . 5. Run the cable along the cable chann el and fold over the foil tabs to secure the cable in place. 6. Run the black antenn a cable along the cable channel.[...]

102 Chapter 3 Replacing the Microphone Cable 1. Place the microphone set in the panel. 2. Fold the foil tab over to secure. 3. Fold over the foil tabs and continue running the microphone cable along the cable ch annel indicated between the red callouts. 4. Run the cable bundle a long the h inge channel. IMPORT ANT : Ensure that the LCD cable ru ns [...]

Chapter 3 103 Replacing the LCD Brackets and FPC Cable 1. Connect the L VDS cable to the LCD panel. 2. Adhere the L VDS mylar to the LCD panel. 3. Attach the LCD brackets to the LCD Panel.[...]

104 Chapter 3 4. Replace six (6) securing screws (three on each side) of the LCD Panel brackets.[...]

Chapter 3 105 Replacing the LCD Panel 1. Place the LCD P an e l i n th e mo du le. 2. Run the cable along the channel in the LCD Module as shown. 3. Apply the adhesive strip to hold the cable in place. 4. Secure the panel using two (2) securing screws.[...]

106 Chapter 3 Replacing the Inverter Board 1. Connect the cable to the undersi de of the inverter board. 2. Rotate the board around the hook as shown. 3. Replace one (1) screw to secure th e inverter board. 4. Secure the adhesive table on the inverter cables.[...]

Chapter 3 107 Replacing the Camera Module 1. Place the Camera in the modul e. 2. Co nnect the camera cable.[...]

108 Chapter 3 Replacing the LCD Bezel 1. Replace the bezel and press down until th ere are no gaps between the bezel and the LCD Module. IMPORT ANT : Ensure that the LCD cables pass through th e hinge wells and are not trap ped by the bezel. 2. Replace the two (2) screws and screw caps.[...]

Chapter 3 109 Replacing the LCD Assembly 1. Place the LCD assembl y on the l ower cover . 2. Secure the LCD assembly using four (4) screws.[...]

11 0 Chapter 3 3. Replace the adhesive tape and run the bl ack ante nna cable along the ca ble channel. 4. Near the left hinge, run the L VD S cable along th e cable channel.[...]

Chapter 3 111 5. Run the white antenn a cable along the cable channel as shown. 6. Run the black antenn a cables along the cable channel. 7. Pass the black and white antenna cables through th e lowe r cover .[...]

11 2 Chapter 3 Main Module Reassembly Procedure Replacing the CPU IMPORT ANT : The CPU has a Pin1 loca to r that must be positi oned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator . 2. Using a flat-bladed screw driver , rotate the CPU locking screw 180° counter-clockwis[...]

Chapter 3 11 3 Replacing the Thermal Module IMPORT ANT : Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module. The following thermal grease type s are approved for use: • Silmore GP50 • Honeywell • Jet Motor 7762 The following thermal pads are approved for use: • Eapus XR-PE 1. Remove all[...]

11 4 Chapter 3 Replacing the Mainboard 1. Connect the bluetooth to mainboard cable. 2. Apply the adhesive tape to the bluetooth cable. 3. Place the mainboard on a clean, dust-free surface. Connect the power cable. NOTE: Ensure the I/O ports are positioned correctly thro ugh the casing.[...]

Chapter 3 11 5 4. Place the mainboard in the chassis, left edge first to line up the I/O ports. 5. Secure the one (1) securing screw on the Mainboard.[...]

11 6 Chapter 3 6. Connect the L VDS cable and lock the connector . 7. Connect the microphone cable.[...]

Chapter 3 11 7 Replacing the Bluetooth Board 1. Run the bluetooth cable along the channel as shown. 2. Connect the mainboard to bluetooth cable. 3. Adhere the bluetooth bo ard to the adhesive.[...]

11 8 Chapter 3 Replacing the USB Board 1. Place the USB board in the device. 2. Secure the one (1) screw on the USB board. 3. Connect the USB cable to the mainb oard an d lock the connector .[...]

Chapter 3 11 9 Replacing the Card Reader Board 1. Place the card reader board in the device. 2. Secure one (1) screw on the card reader board. 3. Connect the card reader cable and lock th e co nnector .[...]

120 Chapter 3 Replacing the TouchPad Bracket 1. Replace the T ouchPad bracket top edge first to engage th e securing clips and press down firmly . 2. Replace the one (1) screw to secure the T ouchPad Bracket to the Upper Cover . 3. Replace the T ouchPad FFC and close the locking latch on the conn ecto r .[...]

Chapter 3 121 4. Replace the FF C and press down a s indicated to secure it to the Upper Cover .[...]

122 Chapter 3 Replacing the Power Board 1. Place the power board in the chassis. A dhere the power board assembly as shown. 2. Secure two (2) screws on the power board. 3. Pass the power board cable through the upper co ver . Adhere the pow er board cable as shown.[...]

Chapter 3 123 Replacing the Right Speaker Module 1. Place the right speaker module in the chassis as shown. 2. Run the speaker cable along the channel. 3. Secure the one (1) securing screw on the Right S p eaker Module.[...]

124 Chapter 3 Replacing the Left Speaker Module 1. Place the module ri ght side f irst on the U pper Cover as shown. 2. Run the S peaker cab le alo ng the cable channel. 3. Secure two (2) screws from the left speaker module.[...]

Chapter 3 125 Replacing the Upper Cover 1. Place the Upper Cover on the Lower Cover as shown. 2. Secure the seven (7) screws on the Upper Cover as shown.[...]

126 Chapter 3 3. Connect the following cables to the Mainboard. 4. Connect D as shown. 5. Connect C as shown. A B C D[...]

Chapter 3 127 6. Connect B as shown. 7. Connect A as shown. 8. T urn the computer over . Secure the eleven (1 1) scr ews on the lowe r cover and four (5) screws from the battery bay .[...]

128 Chapter 3 Replacing the Keyboard 1. Connect the Keyboard FFC to the Mainboard and cl os e the locking latch to secure the cable in pl ace. 2. Replace the Keyb oard by first lining up the bottom edge. Press down firmly to lock.[...]

Chapter 3 129 Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier . 2. Replace the four (4) screws (two each side) to secure the carrier . 3. Insert the HDD, as indica ted and lower it into place. 4. Slide the HDD in the direction of the arrow to connect the interface.[...]

130 Chapter 3 Replacing the WLAN Module 1. Insert the WLAN Module into the WLAN socket. 2. Replace the one (1) screw to secure the module. 3. Connect the two (2) Ante nna cables to the mod ule. NOTE: The black cable connects to the upper terminal (MAIN) and the white cable to the lower termi nal (MAIN).[...]

Chapter 3 131 Replacing the DIMM Modules 1. Insert the DIMM Module in place. 2. Press down to lock the DIMM module in place. 3. Repeat steps for the second DIMM module if present.[...]

132 Chapter 3 Replacing the 3G Module 1. Insert the 3G card into th e slot. 2. Replace one (1) screw from the 3G module. 3. Connect two (2) antenna cables.[...]

Chapter 3 133 4. Line up the right edge of the 3G cover and replace. 5. Secure one (1) screw on the 3G Cover .[...]

134 Chapter 3 Replacing the HDD/WLAN/DIMM Door 1. Replace the door by first lining up the top edge as shown. 2. Secure three (3) screw s on the lower cover .[...]

Chapter 3 135 Replacing the ODD Module 1. Press the bezel into the tr ay , bottom e dge first, to secure it to the ODD Module. 2. Place the bracke t on the ODD module. 3. Secure the ODD bracket with the two (2) screws. 4. Push the ODD Module into the ODD bay until it is flush with the casing. 5. Replace the one (1) screw to secure the Module .[...]

136 Chapter 3 Replacing the SD Dummy Card 1. Insert the SD Dum my Card into the slot as shown. 2. Push until the ca rd clicks into place and is flush wit h the casing .[...]

Chapter 3 137 Replacing the SIM Card 1. Insert the SIM Card into the slot as shown. 2. Push until the ca rd clicks into place and is flush wit h the casing .[...]

138 Chapter 3 Replacing the Battery 1. Slide and hol d the battery rele ase latch to the release po sition (1) , insert t he battery pack an d press down (2). 2. Slide the battery lock in the direction shown to secure the battery in place. 1 2[...]

Chapter 4 139 Troubleshooting Common Problems Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2[...]

140 Chapter 4 Power On Issue If the system doesn’t power on, perform the following acti ons one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the fo llowing actions one at a time to correct the problem. 1. Check the power cable is properly co[...]

Chapter 4 141 No Display Issue If the Displa y doesn’t work, perform the follo wing actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display , perform the foll owing actions one at a time to correct the problem. 1. Make sure that the internal display is se lected. O[...]

142 Chapter 4 Abnormal Video Display If video displays abnormally , perform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. If permanent vertical/horizon tal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 43. 3. If extensive pi[...]

Chapter 4 143 LCD Failure If the LCD fails, perform the following actions one at a ti me to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the foll owing actions one at a ti me to correct the problem. Do not replace a non-defective FRUs:[...]

144 Chapter 4 TouchPad Failure If the To u c h P a d doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the probl em. Do not replace a non-defective FRUs:[...]

Chapter 4 145 Sound Problems If sound problems are experienced, p erform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. Navigate to Start ´ Control Panel ´ System and Maintenance ´ System ´ Device Manager . Check the Device Manager to determine that: • The device is properly installed. • There are no[...]

146 Chapter 4 HDD Not Operating Correctly If the HDD does not op erate correctly , perform the following ac tions one at a ti me to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows Vista S tartup R epair Utility: a. insert the Win[...]

Chapter 4 147 ODD Failure If the ODD fails, perform the following acti ons one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs do not p lay when loaded • DVDs do not play when loaded • Blank discs do not burn cor[...]

148 Chapter 4 a. Double-click lDE A T A/A T API controllers . If a device displa ys a down arrow , right-click on the device and click Enable . b. Double-click DVD/C D-ROM d rives . If the device displays a down arrow , right-click on the device and click Enable . c. Check that ther e are no yellow excl amation marks against the items in l D E ATA [...]

Chapter 4 149 b. Double-click IDE A T A/A T API controllers , then right-click A T A Device 0. c. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK . d. Repeat for the other A T A Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the foll owing act[...]

150 Chapter 4 Wireless Function Failure If the WLAN fails, perform th e following actions one at a time to correct th e probl em. Do not replace a non- defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the follo wing actions one at a time to correct the problem. Do not replace a non-defective FRUs:[...]

Chapter 4 151 External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correc t th e problem. 1. T ry an alternative mouse. 2. If the mouse us es a wireless connecti on, insert new batteries a nd confirm there is a goo d connection. See the mouse user manual. 3. If the mouse uses a USB connecti on, try an al[...]

152 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

Chapter 4 153 Post Codes These tables describe the POST code s and descriptions durin g th e POST . Post Code Range SEC Phase POST Code T able NOTE: The color ba r items ind icate 3rd p arty re lated functions that are platorm dep end ent. Phase POST Code Range SEC 0x01 - 0x0F PEI 0x70 - 0x9F DXE 0x40 - 0x6F BDS 0x10 - 0x3F SMM 0xA0 - 0xBF S3 0xC0 [...]

154 Chapter 4 PEI Phase POST Code T able: NOTE: The color ba r items ind icate 3rd p arty re lated functions that are platorm dep end ent. Functionali ty Name (Inc lude PostCode.h) Phase Post Code Description PEI_SIO_INIT PEI 70 Super I/O Initialization PEI_CPU_REG_INIT PEI 71 CPU Ea rly Initialization PEI_CPU_AP_INIT PEI 72 Multi-processor Early [...]

Chapter 4 155 DXE Phase POST Code T able: NOTE: The color ba r items ind icate 3rd p arty re lated functions that are platorm dep end ent. Functional ity Name (Includ e PostCode.h ) Phase PostCode Description DXE_TCGDXE DXE 40 TPM initial in DXE DXE_SB_SPI_INIT DXE 41 South bridge SPI initialization DXE_CF9_RESET DXE 42 Setup Reset service DXE_SB_[...]

156 Chapter 4 BDS Phase POST Code T able: Functionali ty Name (Inc lude PostCode.h) Phase Post Code Description BDS_ENTER_BDS BDS 10 Enter BDS entry BDS_INST ALL_HOTKEY BDS 1 1 Install Hotkey service BDS_ASF_INIT BDS 12 ASF Initialization BDS_PCI_ENUMERA TION_ST ART BDS 13 PCI enumeration BDS_BEFORE_PCIIO_INST ALL BDS 14 PCI resource assign comple[...]

Chapter 4 157 NOTE: The color ba r items ind icate 3rd p arty re lated functions that are platorm dep end ent. PostBDS POST Code T able S3 Functions POST Code T able ACPI Functions POST Code T able SMM Functions POST Code T able BDS_RECOVERY_ST ART_FLASH BDS 35 Fast Recovery S tart Flash. Functionali ty Name (Inc lude PostCode.h) Phase Post Code D[...]

158 Chapter 4 InsydeH2ODD T Debugger POST Co de T abl e SMM_ACPI_DISABLE_ST ART SMM 0xA8 OS call ACPI disable function SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete Functional ity Name (Include P ostCode.h) PostCode Description Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device co[...]

Chapter 5 159 Jumper and Connector Locations Top View Item Description Item Description JL VDS1 Conne ct to LED / CCFL Panel JLED1 Connect to Powerboard (FFC) JSPK2 Connect to Left S peaker JLE D2 Connect to Powerboard (FFC) JSPK1 Connect to Right S peaker JP1 Connect to internal MIC JKB1 Connect to Keyboard SW2/SW3 Left button / Right button JTP1 [...]

160 Chapter 5 Bottom View Item Description Item Description PJP2 Connect to Battery JHP1 Connect to external h eadphone PJP1 DC-IN jack JBT1 Connect to BT JDIMM1/ JDIMM2 DDR3 memory socket J HDD1 Connect to SA T AHDD JCRT1 Connect to external CRT JODD1 Connect to SA T AODD JRJ45 RJ45 LAN JP4 Connect to 3G board JHDMI1 HDMI co nnector JF AN1 Connect[...]

Chapter 5 161 USB/B Board Power Board ITEM DESCRI PTION JUSB1/JUSB2 USB Connector ITEM DESCRIPTION ITEM DESCRIPTION LED1 For NEW70 ON/OFF LED LED9 F or NEW50 WW AN LED LED2 For NEW80 ON/OFF LED LED10 For NEW70 WLAN LED LED3 For NEW90 ON/OFF LED LED1 1 For NEW50 POWER LED LED4 For NEW70 MEDIA LED LED12 For NEW50 /NEW90 WLAN LED LED5 For NEW80 MEDIA [...]

162 Chapter 5 3G/B Board CR/B Board ITEM DESCRI PTION JMINI2 Connect to WWAN JSIM1 SIM card connector JP1 Connector to MB (FFC) ITEM DESCRI PTION JREAD1 Card reader connector[...]

Chapter 5 163 Clearing Password Check and BIOS Recovery This section provides you with the st and ard operating procedures of clearing password and BIOS reco very for the Gateway NV59C. T he machine provides one Hard ware Open Gap on main board for clearing password check, and one Hotke y for enabling BIOS Reco very . Clearing Password Check Steps [...]

164 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a spec ial block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system [...]

Chapter 6 165 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field R eplaceable Unit) listing in global configurations of Gateway NV59 C. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date infor[...]

166 Chapter 6 EasyNote Exploded Diagrams Main Assembly No. Description Acer P/N No. Description Acer P/N 1 Keyboard KB.I170G .083 6 3G Module TBD 2 Upper Cover 60.WJ802.001 7 Card Reader 55.WJ802.002 3 Mainboard MB.WJU02.001 8 USB Board 55.WJ802.003 4 CPU KC.52001 .DMP 9 Lower Cover 60.WJ802.002 5 Thermal Module 60.WJ802 .0 06 1 2 3 4 5 6 7 8 9[...]

Chapter 6 167 Upper Assembly No. Description Ac er P/N 1 T ouch pad Bracket 33.WJ80 2.001 2 T ouch pad Cable 50.WJ802.003 3 T ouch pad Board TBD 4 T ouch pad Assy TBD 5 Power Board 55.WJ802.001 6 S peake r Right 23.WJ802.002 7 S peake r Left 23.WJ802.003 8 Upper Cover 60.WJ802.001 1 2 3 4 5 6 7 8[...]

168 Chapter 6 LCD Assembly No. Description Acer P/N No. Descr iption Acer P/N 1 LCD Bezel 60.WJ802.004 6 LCD Panel LK.1560 5.010 2 LCD Bracket (L) 33.WJ802.004 7 L VDS Cable 50.WJ802.006 3 Antenna Cable (Main) 50.WJ802.004 8 Antenna Cabl e (Aux) 50.WJ802.005 4 Microphone Cable 23.WJ802.001 9 Camera Module 57.WJ802.001 5 LCD Bracket (R) 33.WJ802.004[...]

Chapter 6 169 FRU List CA TEGORY Acer Description AcerPN BOARD FOXCONN BLUETOOTH BRM 2046 BT2.1 (T60H928.33) F/ W:861 BH.21 100 .004 TBD FOXCONN BLUETOOTH A T H AR301 1 BH.21 100.005 POWER BOARD 55.WJ802.001 CARD READER BOARD 55.WJ802.002 USB BOARD 55.WJ802.003 FOXCONN WIRELESS LAN A THEROS HB93 2X2 BGN (HM) NI.23600.062 LITEON WIRELESS LAN A THERI[...]

170 Chapter 6 POWER CORD ARGENTIN A 3 PIN 27.APV02.001 CASE/COVER/BRACKET ASSEMBL Y UPPER CASE ASSY , INCL. TP/T P MYLAR-SLIVER 60.WJ802.001 UPPER CASE ASSY , INCL. TP/TP MYLAR-RED 60.WJL02.001 UPPER CASE ASSY , INCL. TP/TP MYLAR-BLUE 60.WJU02.001 LOWER CASE 60.WJ802.002 LOGIC LOWER DOOR 42.WJ802.001 3G DOOR 42.WJ802.002 TP BRACKET 33.WJ802.001 HDD[...]

Chapter 6 171 KEYBOARD Keyboard GA TEWA Y GP-7Tv2 SJM51 Internal 17 S tandard 103KS White US International KB.I170G .083 Keyboard GA TEWA Y GP-7Tv2 SJM51 Internal 17 S tandard 103KS White Greek KB.I170G .068 Keyboard GA TEWA Y GP-7Tv2 SJM51 Internal 17 S tandard 103KS White Arabic KB.I170G .059 Keyboard GA TEWA Y GP-7Tv2 SJM51 Internal 17 S tandard[...]

172 Chapter 6 Keyboard GA TEWA Y GP-7Tv2 SJM51 Internal 17 S tandard 104KS White CZ/SK KB.I170G .062 Keyboard GA TEWA Y GP-7Tv2 SJM51 Internal 17 S tandard 104KS White Brazilian Portugue se KB.I170G .061 LCD LCD COVER IMR G TW-SLIVER 60.WJ802.003 LCD COVER IMR G TW-RED 60.WJL02.002 LCD COVER IMR G TW-BLUE 60.WJU02.002 LCD BEZEL FOR W/CMOS G TW 60.W[...]

Chapter 6 173 HEA TSINK THERMAL MOUDLE-UMA 60.WJ802.006 THERMAL MOUDLE-P ARK 60.WJ702.001 THERMAL MOUDLE-MADISON 60.WJF02.001 SPEAKER MIC SET 23.WJ802.001 SPEAKER R 23.WJ802.002 SPEAKER L 23.WJ802.003 MISCELLANEOUS LCD SCREW P AD 47.WJ802.001 CPU/PROCESSOR CPU INTEL CORE I5 520M 2.4G 3M KC.52001.DMP CPU INTEL CORE I5 430M PGA 2.26G ARD, UP TO SC 2.[...]

174 Chapter 6 HDD SEAGA TE 2.5" 54 00RPM 500GB ST9500325AS WY A TT SA T A LF F/W:0001SDM1 KH.50001.01 1 HDD HGST 2.5" 5400RPM 500GB HTS545050B9A300 P ANTHER B SA T A LF F/W:C60F DISK IMBALANCE CRIT ERIA = 0.014G-CM KH.50007.010 HDD SEAGA TE 2.5" 54 00RPM 160GB ST9160314AS WY A TT SA T A LF F/W:0001SDM1 KH.16001.042 HDD SEAGA TE 2.5&q[...]

Chapter 6 175 BA TTERY SANYO AS10D LI-ION 3S2P SANYO 6 CELL 4400MAH MAIN COMMON ID:AS10D31 BT .00603.1 1 1 BA TTERY SAMSUNG AS10D LI-ION 3S2P SAMSUNG 6 CELL 4400MAH MAIN COMMON ID:AS10D61 BT .00606.00 8 BA TTERY SIMPLO AS10D LI-ION 3S2P P ANASONIC 6 CELL 4400MAH MAIN COMMON ID:AS10D71 BT .00607.12 5 BA TTERY SIMPLO AS10D LI-ION 3S2P SAMSUNG 6 CELL [...]

176 Chapter 6 Screw List CA TEGOR Y DESCRIPTION Acer PN SCREW SCREW 2.5D 5L K 5.5D ZK NL CR 3 86.WJ802.001 SCREW 2.45D 8.0L K 5.5D 0.8T ZK NL 86.WJ802.002 SCREW 2.5D 6L K 5.5D NI NL 86.WJ802.003 SCREW 1.98D 3.0L K 4.6D 0.8T ZK NL 86.WJ802.004 SCREW 3.0D 3.0L K 4.9D NI 86.WJ802.005 SCREW ASSY CPU THERMAL 86.WJ802.006[...]

Chapter 6 177[...]

Appendix A 178 Model Definition and Configuration Appendix A[...]

179 Appendix A Gateway NV59C Model Acer Part No RO Country Description NV59C02g LX.WKV02.004 AAP Singapore NV59C02 g W7HP64WTSG1 N1 1PGV2H1GBCbk_3V3 2*2G/640/BT/ 6L2.2/5R/CB_bgn_1.3C_GEb_ES61 NV59C01t LX.WKV02 .003 AAP Thailand NV5 9C01t EM W7HP64EMWTTH1 N1 1PGV2H1GBCbk_3V3 2*2G/640/BT/ 6L2.2/5R/CB_bgn_1.3C_GEb_TH 41 NV59C01 S2.WKV02.002 WW WW NV59[...]

Appendix A 180 NV59C1 1t LX.WJR02.004 AAP Thailand NV59C1 1t EM W7HP64EMWTTH1 P ARK_XT 512Cbk_3V3 2*2G/640/BT/6L2 .2/ 5R/CB_bgn_1.3C_GEb_TH41 NV59C01c LX.WJR0C.001 CHINA Ch ina NV59C01c LINPUSWCN1 P ARK_XT 512Cbk_3V3 1*2G/320/6L2 .2/5R/ CB_bgn_1.3C_GEb_SC31 NV59C05t LX.WJR02.003 AAP Thailand NV59C05t EM W7HP64EMWTTH1 P ARK_XT 512Cbk_3V3 1*2G/500_L [...]

181 Appendix A NV59C13t LX.WJ702.006 AAP Thailand NV59C13t EM W7HP64EMWTTH1 P ARK_XT 512Csk_3V3 2*2G/640/BT/ 6L2.2/ 5R/CB_bgn_1.3C_GEs_TH41 NV59C10t LX.WJ702.005 AAP Thailand NV59C10t EM W7HP64EMWTTH1 P ARK_XT 512Csk_3V3 2*2G/500_L/BT/ 6L2.2/5R/CB_bgn_1.3C_GEs_TH41 NV59C09t LX.WJ702.004 AAP Thailand NV59C09t EM W7HP64EMWTTH1 P ARK_XT 512Csk_3V3 1*2[...]

Appendix A 182 NV59C17j LX.WML02 .004 AAP Japan NV 59C17j W 7HP64WPJP1 UMACkk_3 2*2G/500_L/BT/6L2.2/5R/ CB_bgn_1.3C_GEk_JA1 1 NV59C16j LX.WML02.0 03 AAP Japan NV59C1 6j W7HP64WJP1 UMAC kk_3 2*2G/ 500_L/BT/6L2.2/5R/ CB_bgn_1.3C_GEk_JA1 1 NV59C15j LX.WML02 .002 AAP Japan NV 59C15j W 7HP64WPJP1 UMACkk_3 1*2G/320/6L2.2/5R/ CB_bgn_1.3C_GEk_JA1 1 NV59C13[...]

183 Appendix A NV59C01 S2.WKV02.001 Ci5520M NLE D15.6 WXGAG N1 1PG V2H 1G-DDR3 (64*16*8) SO2GBII I10 N NV59C01 S2.WMN02.001 Ci 5520M NLED15.6 WXGAG N1 1PG V2H 1G-DDR3 (64*16*8) SO2GBII I10 SO2GBII I10 NV59C03t LX.WKW02.003 Ci 5520M NLED15.6 WXGAG N1 1PG V2H 1G-DDR3 (64*16*8) SO2GBII I10 SO2GBII I10 NV59C03g LX.WKW02.002 Ci5430M NLED15.6 WXGAG N1 1P[...]

Appendix A 184 NV59C12t LX.WJM02.005 Ci5520M NL ED15.6 WXGAG PA R K _ XT 512M- DDR3 (64*16*4) SO2GBII I10 SO2GBII I10 NV59C02i LX.WJM02.004 Ci5430M NLED15.6 WXGAG PA R K _ XT 512M- DDR3 (64*16*4) SO2GBII I10 SO1GBII I10 NV59C08t LX.WJM02.003 Ci5520M NL ED15.6 WXGAG PA R K _ XT 512M- DDR3 (64*16*4) SO2GBII I10 SO2GBII I10 NV59C06t LX.WJM02.002 Ci543[...]

185 Appendix A NV59C12j LX.WJU02 .009 Ci5430M NL ED15.6 WXGAG UMA N SO2GBII I10 SO2GBII I10 NV59C10j LX.WJU02 .008 Ci5430M NL ED15.6 WXGAG UMA N SO2GBII I10 N NV59C08j LX.WJU02 .007 Ci3330M NL ED15.6 WXGAG UMA N SO2GBII I10 N NV59C07j LX.WJU02 .006 Ci3330M NL ED15.6 WXGAG UMA N SO2GBII I10 N NV59C06j LX.WJU02 .005 Ci3330M NL ED15.6 WXGAG UMA N SO2G[...]

Appendix A 186 Model Acer Pa rt No Memory 3 Memory 4 HDD 1(GB) HDD 2(GB) ODD Media Processor NV59C02g LX.WKV02.004 N N N640GB 5.4KS NN S M 8 XS N NV59C01t LX.WKV02.003 N N N640GB 5.4KS NN B D C B4XS N NV59C01 S2.WKV02.002 N N N250GB 5.4KS NN S M 8 XS N NV59C02 S2.WKV02.003 N N N320GB 5.4KS NN S M 8 XS N NV59C02h LX.WKV02.002 N N N500GB 5.4KS NN S M[...]

187 Appendix A NV59C01 S2.WMM02.001 N N N32 0GB 5.4KS NN S M 8 XS N NV59C12t LX.WJM02.005 N N N640GB 5.4KS NN S M 8 XS N NV59C02i LX.WJM02.004 N N N500GB 5.4KS NN S M 8 XS N NV59C08t LX.WJM02.003 N N N500GB 5.4KS NN S M 8 XS N NV59C06t LX.WJM02.002 N N N500GB 5.4KS NN S M 8 XS N NV59C01 S2.WJM02.001 N N N250GB 5.4KS NN B D C B4XS N NV59C01 S2.WJM0C[...]

Appendix A 188 NV59C04j L X.WJU02. 003 N N N320GB 5.4KS NN S M 8 XS N NV59C01k L X.WJU02. 001 N N N320GB 5.4KS NN S M 8 XS N NV59C02u L X.WJU02. 002 N N N320GB 5.4KS NN S M 8 XS N NV59C01 S2.WJU02.001 N N N160GB 5.4KS NN S M 8 XS N NV59C17j L X.WML0 2.004 N N N500GB 5.4KS NN S M 8 XS N NV59C16j L X.WML0 2.003 N N N500GB 5.4KS NN S M 8 XS N NV59C15j[...]

189 Appendix A NV59C02h LX.WKV02.002 NIS 5 in 1 - Build in 3rd WiFi 2x2 BGN NN NV59C01 S2.WKV02.001 NIS 5 in 1 - Build in 3rd WiFi 2x2 BGN NN NV59C01 S2.WMN02.001 NIS 5 in 1- Build in 3rd WiFi 2x2 BGN BT 2.1 N NV59C03t LX.WKW02.00 3 NIS 5 in 1- Build in 3rd WiFi 2x2 BGN BT 2.1 N NV59C03g LX.WKW02.002 NIS 5 in 1- Build in 3rd WiFi 2x2 BGN BT 2.1 N N[...]

Appendix A 190 NV59C06t LX.WJM0 2.002 NIS 5 in 1- Build in 3rd WiFi 2x2 BGN BT 2.1 N NV59C01 S2.WJM02 . 001 NIS 5 in 1- Build in 3rd WiFi 2x2 BGN NN NV59C01 S2.WJM0C.003 N 5 in 1- Build in 3rd WiFi 2x2 BGN NN NV59C05k LX.WJM02.0 01 NIS 5 in 1 - Build in 3rd WiFi 2x2 BGN BT 2.1 N NV59C01 S2.WJM0C.002 N 5 in 1- Build in 3rd WiFi 2x2 BGN NN NV59C02 S2[...]

191 Appendix A NV59C17j L X.WML02.004 NIS 5 in 1- Build in 3rd WiFi 2x2 BGN BT 2.1 N NV59C16j L X.WML02.003 NIS 5 in 1- Build in 3rd WiFi 2x2 BGN BT 2.1 N NV59C15j L X.WML02.002 NIS 5 in 1- Build in 3rd WiFi 2x2 BGN NN NV59C13j L X.WML02.001 NIS 5 in 1- Build in 3rd WiFi 2x2 BGN NN NV59C01 S2.WML02.001 NIS 5 in 1- Build in 3rd WiFi 2x2 BGN NN NV59C[...]

Appendix A 192[...]

Appendix B 193 Test Compatible Components This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of it s system functions are tested under Windows ® 7 environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regarding configuration, comb[...]

194 Appendix B Microsoft ® Windows ® 7 Environment Test Category V end or Description PN CPU Arrandale 2.13G (Ci3330M) Intel IC CP80617004122AG SLBMD C2 2.13G PGA988 KC.33001.DMP Arrandale 2.26G (Ci3350M) Intel IC CP80617004161AC SLBPK C2 2.26G PGA988 KC.35001.DMP Arrandale 2.26G (Ci5430M) Intel IC CP80617004161 AD SLBPN C2 2.26 G PGA988 KC.43001[...]

Appendix B 195 1G DDR3- 1333 SAMSUNG M471B2873FHS-CH9 KN.1GB0B.035 RAM SODIMM DDR3-2G 1333 2G DDR3- 1333 SAMSUNG M471B5673FH0-CH9 LF KN.2GB0B.023 RAM SODIMM DDR3-4G 1333 4G DDR3- 1333 SAMSUNG M471B5273CH0-CH9 KN.4GB0B.01 0 4G DDR3- 1333 ELPIDA DDDR3 4G EBJ41UF8BAS0-DJ-F KN.4GB09.001 LCD N15.6WXGAG N15.6WXG AG AUO (70/80/ 90) LCD MODU B156XW01 V2 15[...]

196 Appendix B 250G 5.4K rPm TOSHIBA HDD 250G .37"H MK2565GSX 0F A KH.25004.005 250G 5.4K rPm HGST HDD 250G .37"H HTS545025B9 A300 L/V 0F A KH.25007.016 250G 5.4K rPm WD HDD 25 0G .37"H WD2500BEVT -22A23T0 0F A K H.2 5008.025 320G 5.4K rPm SEAGA T E HDD 320G 2.75"W .37"H ST9 320325AS 0F A K H.3 2001.017 320G 5.4K rPm TOSHIB[...]

Appendix B 197 VRAM 1GB SAMSUNG VRAM SAMSUNG GraPhic DDRIII 80 0 1Gb K4W1G1646E-HC12 LF VR.1GB0B.006 1GB HYNIX VRAM HYNIX GraPhic DDRIII 800 1Gb H5TQ1G63 BFR-12C LF VR.1GB0G .004 1GB AMD VRAM A TI GraPhic DDRIII 800 1Gb 23EY2387MA12-SZ LF+HF VR.1GB0T .002 512MB SAMSUNG 512MB HYNIX 512MB AMD NB ChiPset PCH INTEL S IC BD82HM57 QMNS B3 FCBGA 1071 PCH [...]

198 Appendix B Sunrex KB V104702 SUNREX INT'E 09F DARFON (NEW90) KB 9Z.N1H82 DARFON INT'E 0C8 GP8T Chicony (NEW90) KB MP-09B2 CHICONY INT'E 0C8 GP8T Sunrex (NEW90) KB V104702 SUNREX INT'E 0C8 GP8T T o uch Pad MUL TI SYNAPTICS TRACK P AD SYNA P TICS TM-01 146-005 MUL TI MUL TI ALPS TRACK P AD ALPS KGDFF0026A MUL TI- FINGER MUL TI[...]

Appendix B 199 LCD_BRK_ L_156_AS SY SZS NEW80_LCD_BRK_L_156_ASSY LCD_BRK_ L_156_AS SY LH NEW80_LCD_BR K_L_156_ASSY LCD_BRK_ L_156_AS SY CHAOLI NEW80_LCD_BRK_L_156_ASSY LCD_BRK_ L_156_AS SY S.H. NEW80_LCD_ BRK_L_156_ASSY LCD_BRK_ R_156_AS SY SZS NEW80_LCD_BRK_R_156_ASSY LCD_BRK_ R_156_AS SY LH NEW80_LCD_BRK_R_156_ASSY LCD_BRK_ R_156_AS SY CHAOLI NEW[...]

200 Appendix B LCD_BRK_ L_156_AS SY SH NEW90_LCD_BRK_L_156_ASSY LCD_BRK_ L_156_AS SY LH NEW90_LCD_BR K_L_156_ASSY LCD_BRK_ R_156_AS SY SZS NEW90_LCD_BRK_R_156_ASSY LCD_BRK_ R_156_AS SY SH NEW90_LCD_BRK_R_156_ASSY LCD_BRK_ R_156_AS SY LH NEW90_LCD_BRK_R_156_ASSY LED_BRK_ L_156_AS SY SZS NEW90_LED _BRK_L_156_ASSY LED_BRK_ L_156_AS SY SH NEW90_LED_BRK[...]

Appendix B 201 Mini-card WLAN (3rd WiFi BG) (NEW70) Foxconn (NEW70) W/L CARD 085 T77H121.01 54MBPS HB95 NI.23600.047 Mini-card WLAN (3rd WiFi 2x2 BGN) FOXCONN TW W/L CARD 086 T77H047.31 150MBPS HB93 NI.23600.062 Mini-card WLAN (3rd WiFi 2x2 BGN) LITE-ON W/L WN6602AH-AA B853GU210G 300M HB93V046 NI.23600.06 3 Mini-card WLAN (3rd WiFi 2x2 BGN) LITE-ON[...]

202 Appendix B Antenna WIFI/ WIMAX L WNC ANTENNA 0C8 81.EJ T15.GEN WI FI A/L Antenna WIFI/ WIMAX R WNC ANTENNA 0C8 81.EJT1 5.GEM WIFI M/R X WNC ANTENNA 0C8 81.EJT1 5.GEK 3G M/WIFI A Antenna 3G aux+WIFI main+GPS WNC ANTENNA 0C8 81.EJT1 5.GEL 3G A/WIFI M/G Blue T ooth BT Foxconn B_T_ MODU 0C9 FOXCONN T77H1 14.01 BCM2070 BT .21 100.00 5 BT Foxconn Fox[...]

Appendix B 203 LED 2nd source(IPE X compatible) "MEC,HIGH- TEK,Foxconn "H-CONN SET 0C9 LED LCD- M/B W/ CAMERA 2nd source(IPE X compatible) LED w/o CMOS MEC H-CONN SET 0C9 LED LCD-M/B W/O CAMERA "LED w/o CMOS ""MEC "H-CONN SET 0C9 LED LCD- M/B W/O CAMERA LED With 3G MEC H-CONN SET 0C9 LED LCD-MB W/CAM W/3G H_C "LED[...]

204 Appendix B High-T ek H-CONN SET 0C9 M/B-BT Foxconn H-CONN SET 0C9 M/B-BT CardRead/B Humburg FFC 8P H P1 P AD=0.7 187MM CARD READER/ B-M/B Cvilux FFC 8P H P1 P AD=0.7 187MM CARD READER/ B-M/B TP-M/B Humburg FFC 6P G P1 P AD =0.65 1 16MM TP-M/B Cvilux FFC 6P G P1 P AD=0.65 1 16MM TP-M/B USB-M/B Humburg FFC 12P H P1 P AD= 0.7 192 MM USB-M/B Cvilux[...]

Appendix B 205 Thermal Module (UMA) CCI Delta NEW70_UMA_THM_MAIN_ASSY_Delta_CCI CCI ADDA NEW70_UMA_THM_MAIN_ASSY_ADDA_CCI Robin Delta NEW70_UMA_T HM_MAIN_ASSY_Delta_ROBI N Robin ADDA NEW70_UMA_THM_MAIN_ASSY_ADDA_ROB IN A VC Delta NEW70_UMA_THM_MAIN_ASSY_Delt a_A VC A VC ADDA NEW70_UMA_THM_MAIN_ASSY_ADDA_A VC Sunon Sunon NEW70_UMA_T HM_MAIN_ASSY_SUN[...]

206 Appendix B Thermal Sensor ADI S IC ADM1032ARMZ MSOP 8P TEMP SENSOR HD Audio codec REAL TEK S IC ALC272X-GR L QFP 48P CODEC Audio AmPlifier TI S IC TP A6017A2PWPR TSSOP 20P AMP FA N controller ANPEC S IC APL5607KI-TRG SOP 8P Category V end or Description PN[...]

Appendix C 207 Online Support Information This section describe s online techni cal support services a vailable to help yo u repair your Acer Systems. If you are a distributor , deal er, ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. However[...]

208 Appendix C[...]

209 A AFLASH Utility 31 Antennas Removing 96, 98 Replacing 100 B Battery Replacing 138 Battery Pack Removing 45 BIOS ROM type 16 vendor 16 BIOS Utility 23–31 Advanced 26 Boot 29 Exit 30 Navigating 23 Onboard Device Configur ation 27 Power 29 Save and Exit 30 Security 26 System Security 30 Board Layout Top View 159 C Camera Module Removing 89, 90 [...]

210 Replacing 102 LCD Cable Replacing 102 LCD Failure 143 LCD Module Disassembly Flowchart 84 LCD Module Reassembly Procedure 100 LCD Panel Removing 92 Replacing 102 Left S peaker Module Removing 66 Replacing 124 M Main Unit Disassembly Flowchart 58 Mainboard Removing 72, 74, 76, 77 Replacing 114 media access on indicator 10 Memory Replacing 131 Me[...]

21 1 BIOS 23–31 W Windows 2000 Environ ment T est 194 Wireless Function Failure 150 WLAN Module Removing 54 Replacing 130[...]

212[...]