Acer VD.T25V7.001 manual

Acer TravelMate 800 Series Service Guide SER VICE CD P ART NO.: VD.T25V7.001 PRINTED IN T AIWAN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer . com.tw[...]

ii Revision History Please refer to the table below for the updates ma de on T ravelMate 800 service guide. Date Chapter Up dat es 2003/04/22 Chapter 1 p.1 update Features/Performance Intel 855PM+ICH4 chipset Chapter 1 p.26 PCMCIA Slot supports type II only 2003/04/28 Chapter 1 p.23 Add Bluetooth/Modem specification 2003/05/20 Chapter 1 p.22 Suppor[...]

iii Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into a ny language or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

iv Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

v Preface Before using this information and the product it s upports, please read the fo llowing general informa tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enha nce product co[...]

vi[...]

VII Chapter 1 Syste m Specificat ions 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Block Dia gram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Board Layo ut . . . . . . . . . . . . . . . . . . . . . [...]

VIII Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Removing the Main Boa rd . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Removing the Modem / Bluetoot h Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 8 Disassemb ling the L CD Mo[...]

Chapter 1 1 Features This computer was designed with the user in mind . Here are just a few of its many features: Performance t Intel ® Pentiu m ® M Processor , 1.3 GHz ~ 1.6GHz t Intel 855PM (ODEM) + ICH4 chipset t 2 memory slots supporting DDR266 SDRAM (PC-2100), upgradeable to 2GB t 30 GB or higher capacity Enhanced-IDE hard disk t Microsoft W[...]

2 Chapter 1 Keyboard and Pointing Device t 84-/85-/88-key Windows keyboard t Ergonomically-centered touchpad pointing devi ce I/O Ports t One PCMCIA slot (type II or type III) t One RJ-1 1 modem jack (V .90, 56K) t One RJ-45 network jack (Ethernet 10/100 mbps) t One DC-in jack t One parallel port (ECP/EPP c ompliant) t One VGA (external monitor) po[...]

Chapter 1 3 Block Diagram[...]

4 Chapter 1 Board Layout T op V iew 1 TV -out connector 18 Cardbus connector 2 VGA port 19 IEEE-1394 connector 3 LCD cable connector 20 USB port 4 Internal microphone connector 21 USB port 5 Parallel port 22 USB port 6 Easy replicator port 23 USB port 7 LAN connector 24 Fan connector 8 Modem connector 25 CPU socket 9 Adapter connector 26 ODEM (Nort[...]

Chapter 1 5 Bottom View 1 Internal microphone cable connector 8 South Bridge (ICH4-M) 2 Super I/O PC87391 9 Internal microphone cable connector 3 MDC connector 10 Headphone jack 4 Modem cable connector 1 1 External microphone jack 5 DIMM socket 2 12 Line-in jack 6 Smart Card connector 13 RTC Battery socket 7 Mini-PCI soc ket[...]

6 Chapter 1 Outlook V iew A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front Open V iew # Icon Item Description 1 Display screen Also called LCD (liqui d-crystal display), di splays computer output. 2 Power button T urns on the computer . 3 T ouchpad T ouch-sensitive pointing device which [...]

Chapter 1 7 Front Panel # Icon Item Description 1 S peaker Outputs sound. 2 Bluetooth button S tarts (optional) Bluetooth function ality . 3 Bluetooth indicator Indicates t hat (optional) Bluetooth is enabled. 4 InviLink button Opens (optional) wireless connectivity . 5 InviLink indicator Indicates status of (optional) wireless communication. 6 Lat[...]

8 Chapter 1 Lef t Panel # Icon Item Description 1 Four (4) USB 2.0 ports Connect to Universal Ser ial Bus devices (e.g., USB mouse, USB camera). 2 IEEE 1394 port Connects to IEEE 1394 devices. 3 Smart Card slot Slot for Smart Card interface with pre-boot auth entication system. 4 Line-in jack Accepts audio line-in devices (e.g., audio CD playe r , [...]

Chapter 1 9 Right Panel # Icon Item Description 1 AcerMedia drive H ouses a removable media drive module. 2 AcerMedia indicator Lights up when the AcerMedia drive is active. 3 Eject button Ejects the drive tray . 4 Emergency eject slot Ejects the driv e tray when the computer is turned off. 5 Power jack Connects to an AC adapter .[...]

10 Chapter 1 Rear Panel # Icon Item Description 1 Modem jack Connects to a phone line. 2 Network jack Connect to an Ethernet 10/100-based network. 3 Expansion port Connects to I/O port replicator or EasyPort expansion devices. 4 Parallel port Connects to a parallel device (e.g., parallel printer). 5 External display port Connects to a display devic[...]

Chapter 1 11 Bottom Panel # Icon Item Description 1 AcerMedia bay release latch Unlatches the AcerMedia drive for removing the optical drive. 2 AcerMedia bay Houses an AcerMedia drive module. 3 Battery bay Houses the computer ’s battery pack. 4 Battery release latch Unlatches the battery to remove the battery pack. 5 Battery lock Locks the batter[...]

12 Chapter 1 Indicators The computer has three easy-to-read st atus indicato rs below the display screen, and two on th e front of the computer . The Battery and Power status indicators are visible even when you clo se the displa y . Icon Function Description Caps lock Lights when Caps Lock is activated. Num lock Light s when Num Lock is activated.[...]

Chapter 1 13 Lock Keys The keyboard has three lock keys which yo u can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num lock (Fn-F1 1) When Num Lock is on, the embedded keypad is in num eric mode. The keys function as a calculator (complete with the arithmetic operators +,[...]

14 Chapter 1 Embedded Numeric Keyp ad The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by small characters located on the upper right corne r of the keycaps. T o si mplify the keybo ard legend, cursor-control key symbols are not printed on the keys. Desired Access Num Lock On Num Lock Off Number keys on embedde[...]

Chapter 1 15 Windows Keys The keyboard has two keys that perform Wi ndows-specific functions. Key Icon Description Windows logo key S t art button. Combinations with this key perform shortcut functions. Below ar e a few examples: + T ab (Activates next t askbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) Shift + + M [...]

16 Chapter 1 Hot Keys The computer employs hot keys or key combinations to access most of the computer ’s controls like screen brightness, volume output and the BIOS Utility . T o activate hot keys, press and hold the Fn key before pressing the other ke y in the hot key combination. Hot Key Icon Function Desc ription Fn-F1 Hot key help Displays h[...]

Chapter 1 17 Fn- → Brightness up Increases the screen brightness. Fn- ← Brightness down De creases the screen brightness Hot Key Icon Function Desc ription[...]

18 Chapter 1 The Euro Symbol If your keyboard layout is set to United S t ates-Inter national or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has t[...]

Chapter 1 19 Launch Keys Located above the keyboard are five buttons. The left-m ost button is the power button. T o the right of the power button are the four launch keys. They are designa ted as the mai l button, the web browser button, and two programmable buttons (P1 and P2). Launch K ey Default application Email Email application Web browser I[...]

20 Chapter 1 E-Mail Detection Click right button at the Launch Manager icon on the taskbar and click on E-Mail Dete ction. In this dialog box, you have the opti on to enable /disable mail checking, set the time inte rval for mail che cking, etc. If you already have an email account, you can fill in User Name, Pa ssword and POP3 Server in the dialog[...]

Chapter 1 21 T ouchp ad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The cen tral location on the palmrest provides optimal co mfort and support. NOTE: If you are using an external USB mouse, yo u can pr ess Fn-F7 to disable the[...]

22 Chapter 1 Hardware Specifications and Configurations Processor Item Specification CPU type Intel Pentium M 1.3GHz ~ 1.6GHz CPU package Micro-FCPGA CPU core voltage 1.484V/0.956V BIOS Item Specification BIOS vendor Acer BIOS V ersion 1.0 BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package PLCC Supported protocols ACPI 1.0b, APM 1.2, PC Card [...]

Chapter 1 23 NOTE: Above table list s some system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. . Memory Combinations Slot 1 Slot 2 T otal Memory 0MB 128MB 128MB 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 256MB 128MB 384MB 256MB 256MB 5[...]

24 Chapter 1 Security Full support of Bluetooth se curity provisions including hardware support for full lengt h 128 bit encryption keys Hos Interface (USB) USB specification 1.1 compliant and using MDC reserve pin to communicate with Host Hard Disk Drive Interface Item S pecification V en dor & Model Name T oshiba 30G (MK3021GAS) Fujits u MHS2[...]

Chapter 1 25 Combo Drive Interfac e Item S pecification V endor & model name DVD/CDRW QSI SBW-242 Performance S pecification With CD Diskette With DVD Diskette T ransfer rate (KB/sec) Sustained: T ypical 3.6 Mbytes/sec Sustained: T ypical 10.8 Mbytes/sec Data Buffer Cap acity 512KBytes Interface IDE/A T API Applicable disc format DV D: DVD- 5, [...]

26 Chapter 1 Vid eo M e mo r y Item Resolution S pecification Fixed or upgradeable Fixed Video memory size 64MB Parallel Port Item S pecification Parallel port controller NS PC8739 1 Number of parallel port 1 Location Rear side Connector type 25-pin D-type connector, in female type Parallel port function control Enable/Disable/Auto by BIOS setup Su[...]

Chapter 1 27 NOTE: DC-AC inverter is used to generate very hig h AC voltage, the support to LCD CCF T backlight user , and is also responsible for the co ntrol of LCD bri ghtness. Avoid touching the DC-AC inve rter area while System Board Major Chips Item Controller System core logic Intel 855PM Super I/O controller NS PC87391 Audio controller Real[...]

28 Chapter 1 the system is on. LCD Item S pecification V en dor & model name QDI QD141X1LH12 LG LP150E02-A2P1 Hitachi TX38D81VC1CAB AU B150XG01 Mechanical S pecifications LCD display area (diagonal, inch) 14.1 15.0 Display technology TFT TFT Resolution XGA (1024x768 ) SXGA (1400X1050) Supports color 16.7 million 16.7 million Optical S pecificat[...]

Chapter 1 29 Power Management Primary to secondary 3000V ac (4242Vdc) 10mA for 1 second Leakage current 100uA max (240V ac, 60Hz) Regulatory Requirements Internal filter meets: 1. FCC class B requirements 2. VDE 243/1991 class B requirements 3. CISPR 22 class B requirements 4. VCCI class II requirements Power Saving Mode Phenomenon St andby Mode W [...]

30 Chapter 1 Weight 2.56Kg (5.6 lbs) for 14.1 inch LCD with DVD model; 2.69Kg (5.9 lbs) for 15.0 inch LCD with DVD model I/O Ports 4 USB ports, 1 VGA (external monitor) por t, 1 microphone-in jack, 1 headphone-out jack, 1 Line-in jack, 1 RJ-1 1 modem jack, 1 RJ- 45 Ethernet jack, 1 PCMCIA (type II or type III) slot, 1 parallel port (ECP/ EPP compli[...]

Chapter 1 31 4D0-4D1 CF8-CFF PCI configuration register IRQ Assignment Ma p Interrupt Channel Function(Hardware) IRQ00 System Timer IRQ01 Keyboard IRQ03 IrDA Fast Infrared Port IRQ04 Communications Port (COM1) IRQ05 LAN, USB IRQ06 Free IRQ07 Free IRQ08 System CMOS / realtime clock IRQ09 SCI IRQ used by ACPI bus, Wireless LAN IRQ10 USB, Modem, VGA, [...]

32 Chapter 1[...]

Chapte r 2 33 BIOS Setup Utility The BIOS Setup U tility is a har dware co nfigura tion p rogram b uilt into your c omputer’s BIO S (Basic In put/ Output System ). Y our compute r is al ready prop erly con figur ed and op timiz ed, an d you do n ot need to run this utili ty . However , if you enc ounte r confi guratio n probl ems, you may need to[...]

34 Chapter 2 Navigating the BIOS Utility There are six m enu optio ns: In fo., Ma in, System Devic es, Secu rity , Boot, and Exit. Follow these instr uction s: • T o choose a me nu, use the c ursor left/r igh t keys. • T o choose a para meter , use th e cursor u p/down k eys. • T o change the va lue of a param eter , press F5 or F6. • A plu[...]

Chapte r 2 35 Info. Parameter Description IDE1 Model Na me Shows the Model name of H DD installed on Prim ary IDE m aster . The hard disk model name is automatically detected by the system. If there is no hard disk present or unknown type, ²None² should be shown on thi s field. IDE1 Serial Number Shows the Serial number of HDD installed on Pr ima[...]

36 Chapter 2 Main The Mai n screen displ ays a su mmary of your c ompu ter hardwa re info rmatio n, and als o inc ludes bas ic setu p paramet ers. It a llow s the use r to specify stand ard IBM PC A T system par ameters . NOTE: The sc reen ab ove is fo r referen ce only . Actual val ues m ay dif fer .[...]

Chapte r 2 37 The tabl e belo w desc ribes t he para meters in this s creen. Set tings in bold fac e are the defaul t and sug gested paramet er settings . NOTE: The sub -items under ea ch devic e will no t be sho wn if the devic e contro l is se t to disabl e or auto . This i s becaus e the u ser is not allow ed to contr ol the set ting s in thes e[...]

38 Chapter 2 Syste m Dev ices The Sys tem Dev ices screen c ontain s paramet ers inv olvi ng your hardwar e devi ces. It also provides adva nced setting s of th e system . The tabl e belo w desc ribes t he para meters in the sc reen. Setti ngs in boldface ar e the de fault a nd su ggeste d paramet er settings . Parameter Description Option s Serial[...]

Chapte r 2 39 Securi ty The Secu rity s creen con tains parameters that h elp safeg uard an d prote ct you r compute r from u nautho rized use . The tabl e belo w desc ribes t he para meters in this s creen. Set tings in bold fac e are the defaul t and sug gested paramet er settings . NOTE: When yo u are prom pted to enter a p assword , you have th[...]

40 Chapter 2 1. Move th e cursor a nd highl ight the Set Sup ervisor Pas sword a nd press “ Enter ” , a wi ndow simila r to the follow ing is s hown : 2. T ype a passw ord i n field “ Enter New Password ”. The passwo rd leng th can not ex ceed s 8 alpha numeri c charact ers (0-9 o r A-Z / a-z, not case sens itive). R e-enter pas sword in f [...]

Chapte r 2 41 Removing a Passwor d Follow these steps: 1. Move th e cursor a nd highl ight the Set Sup ervisor Pas sword a nd press "Ent er" , a windo w si milar to th e follow ing is s hown : 2. T ype the current p assword in the Ente r Current P assword filed and press "Enter " . 3. Press "En ter" twice without typin[...]

42 Chapter 2 Boot This m enu a llows the user to dec ide th e orde r of bo ot devic es to load th e opera ting s ystem. Bootabl e dev ices includ es the dis tette d rive i n module bay , the onboa rd hard dis k dri ve and the CD-R OM in mod ule bay .[...]

Chapte r 2 43 Exit The Exit scree n cont ains param eters tha t help safegu ard and protec t your computer from un authori zed use . The tabl e belo w desc ribes t he para meters in this s creen . Parameter Description Exit Saving Chan ges Exit Syst em Setup and save your c hanges to CM OS. Exit Discarding Chan ges Exit utility without sav ing setu[...]

44 Chapter 2 BIOS Flash Utilit y The BI OS flash memor y upda te is r equired for the followi ng co nditions: • New versio ns of syste m programs • New feat ures o r option s • Restor e a BIOS w hen it bec omes c orrupted . Use th e Flash u tility to upd ate the syst em BIOS fl ash R OM. NOTE: If you d o not h ave a crisis re cove ry dis kett[...]

Chapte r 2 45 System Diagnostic Disket te This di agnos tic disk ette is for the Ac er T ra velMa te 800 series n otebook machin e. Y ou can find th e util ity in Service CD kit. T o use the dia gnost ic pro grams, fi rst cre ate a bootabl e diske tte. Ex tract the d iagno stic util ity to the boot able d isket te. Then boot t he syste m from the b[...]

46 Chapter 2[...]

Chapte r 3 47 This ch apter c ontain s step-by -step proced ures on ho w to disasse mble the notebo ok co mputer for mainten ance and troubleshoo ting. T o disassembl e the com puter , you ne ed the followi ng tool s: • Wr ist gr ounding s trap an d cond uctive m at for p reventing elec trostatic disch arge • Small Ph ilips screw d river • Ph[...]

48 Chapter 3 Gen eral I nfor matio n Befo re Y ou Beg in Before pro ceedi ng with t he dis assemb ly proc edure, ma ke su re that you do the fo llowing : 1. T urn o ff t he pow er to t he sy stem and all pe riphera ls. 2. Unplu g the AC a dapter and all po wer and signa l cabl es from th e system . 3. Remov e the battery pack . NOTE: T ravelMate 80[...]

Chapte r 3 49 Disassembly Procedure Flowchar t The f lowcha rt on th e succe eding page g ives yo u a g raphic repres entatio n on t he enti re dis assemb ly se quence and instru cts yo u on the co mpone nts that n eed to be rem oved durin g servi cing. For ex ample, if y ou want to remove the s ystem board, you m ust firs t remo ve th e keybo ard,[...]

50 Chapter 3 Screw List Item Description A CPU FR AME NU T B Screw , #4-40UNF C Scre w, M2.0X 2.5 NL DS c r e w , M 2 . 0 X 3 ES c r e w , M 2 . 0 X 3 N L FS c r e w , M 2 . 0 X 5 GS c r e w , M 2 . 0 X 7 H Sc rew , M2.0 X0.4 P+3F P-ZK (N L) I Screw , M2.5X12 J Screw , M2.5X1 8 KS c r e w , M 2 . 5 X 3 N L LS c r e w , M 2 . 5 X 4 MS c r e w , M 2 [...]

Chapte r 3 51 Removing the Battery Pack 1. Press the batter y lock a nd slide the bat tery latch . 2. Then rem ove the b attery p ack.[...]

52 Chapter 3 Remov ing the O DD Modu le / HDD Mod ule / Mem ory / Wirele ss LAN card Removing the ODD Mo dule 1. Slide the optic al disk drive latch and remov e the o ptical di sk dri ve. Removing th e HDD Module 1. Unsc rew the 2 screws as show n. 2. Remov e the hard disk drive door . 3. Remov e the hard disk drive modul e. Removing the Wi reless [...]

Chapte r 3 53 Removing the Memory 1. Unsc rew the 1 screw t hat sec ures the Dim m door . 2. Remov e the Dimm door . Removin g the L CD Module / Keyb oard / Fu nctio n Keyb oard Removing the LCD Module 1. Remov e the middle c over a s show n. 2. Disc onnect the LCD c able. 3. Unsc rew the 2 screws that s ecure the LCD m odule on one side. 4. Then u[...]

54 Chapter 3 Removing the Keyboar d 1. Unsc rew the 2 screws , marked as "K", on the bottom panel holding the ke yboard . 2. T urn th e mai n unit ove r and u nscre w 3 screw s on the fr ont pan el. 3. Disc onnect the keyb oard c able fr om the ma in boa rd as s hown.[...]

Chapte r 3 55 Remo ving the Functi on Key Bo ard 1. Unsc rew 2 sc rews tha t secure t he func tion key board. 2. Then rem ove fu nction k eyboard fro m the main unit. Disassembling the Ma in Unit 1. Disc onnect the long touchp ad FFC fr om the main board. 2. Unscr ew t he 1 s cre w and det ach t he ri ght wire les s LAN a nte nna as show n. 3. Then[...]

56 Chapter 3 4. Disc onnect the spea ker ca ble. 5. Unsc rew 19 s crews on th e botto m pane l as sho wn. 6. T urn th e mai n unit over an d remo ve the 1 s crew on the fro nt pane l. 7. Remov e the top cove r lens. 8. Detach th e front b ezel of f the main un it.[...]

Chapte r 3 57 Remo ving the T ou chpad 1. Disc onnect the short touchp ad cable from th e touc hpad b oard. 2. Disc onnect the long touchp ad FFC fr om tou chpad board. 3. Unscrew four scre ws and remove th e touc hpad board . 4. Disc onnect an d remo ve the short t ouchp ad cab le as sh own. Removing the Memory 1. Pop up an d remo ve the memo ry .[...]

58 Chapter 3 Remo ving the Thermal Mo du le 1. Disc onnect the fan c onnec tor . 2. Unscrew fi ve sc rews that s ecure the therma l modu le. 3. Remov e the therma l module. Removing th e CPU 1. T urn th e CPU lock a nti-clock wise with a flat scre wdriver as shown. 2. Remov e the C PU from th e main board. Removing the Ma in Boar d 1. Disc onnect t[...]

Chapte r 3 59 Disassembling the LCD Module 1. Remov e 4 screw pads as sho wn. 2. Unsc rew the 4 screws holdi ng the LCD be zel. 3. Detac h LCD bez el ca refully from LC D modul e as s hown. 4. Disc onnect LC D inv erter from the LC D modul e caut iously . 5. Unsc rew 10 s crews h olding the LCD b racke ts to th e LC D panel, 5 on e ach side . 6. T [...]

60 Chapter 3 7. Unsc rew 4 sc rews ho lding the righ t and t he left LC D brack ets, 2 on each side. 8. Remov e the righ t and t he left LCD br ackets as sho wn. 9. T ear off el ectric co nduct ive ta pe that secu res the LC D wir e, and disconne ct the LCD wire . Disassembling Exter nal Modu les Disassembling the ODD Module 1. Remov e 6 scre ws th[...]

Chapte r 3 61 Disassembling the HDD M odule 1. Remove 4 screws holdin g the HDD bracket. 2. T ake out the hard disk driv e.[...]

62 Chapter 3[...]

Chapte r 4 63 Use th e follow ing pr ocedu re as a guide for c ompu ter prob lems. NOTE: The dia gnosti c test s are inte nded t o test t his mode l (T ravelMate 80 0 serie s). Non -Acer pro ducts, proto type cards , or modifie d optio ns ca n give fa lse err ors and inva lid sy stem res ponse s. 1. Obtain the fai led s ymptoms in as m uch de tail [...]

64 Chapter 4 System Check Procedures External Diske tte Drive Chec k Do the followi ng ste ps to iso late th e probl em to a c ontroll er , driver , or diske tte. A write -enabl ed, dia gnost ic disket te is requ ired. NOTE: Make sure that t he di skette d oes not ha ve m ore than one label attac hed t o it. Multipl e lab els c an cau se damage to [...]

Chapte r 4 65 Keyboard or Auxili ary Input Device Check Remove the ex ternal key board if the inte rnal ke yboard is to be tested . If the in ternal k eybo ard does n ot work o r an un expec ted ch aracter ap pears, make sure th at the flexible cable extendi ng from the key board i s correctl y sea ted in the conne ctor o n the m ain board. If the [...]

66 Chapter 4 Check th e Power Ad apter Unplu g the pow er adap ter cable from th e comput er and measu re the o utput vol tage at the pl ug of th e power adapter c able. See the fol lowing figure 1. If the vo ltage is not correc t, repla ce the po wer adapt er . 2. If the vo ltage is w ithin the ra nge, d o the fo llowin g: • Repl ace th e m ain [...]

Chapte r 4 67 Check th e Battery P ack T o check the ba ttery pack , do th e followin g: From Softwa re: 1. Check ou t the Po wer Opti ons i n control Panel 2. In Powe r Meter , confirm that if the parameters shown in the screen fo r Current Po wer Sourc e and T otal Battery Po wer Remainin g are corre ct. 3. Repea t the steps 1 and 2, for b oth ba[...]

68 Chapter 4 still occu rs, co nt inue n ext s tep . Repla ce the C PU with anothe r of the same sp ecifi cation s. If the p roblem s sti ll occurs , go to next step. The mai n board may be dam aged. Replace main board. 3. If the external monito r has t he sam e prob lem as t he inte rnal moni tor , the main board may b e dama ged. Please i nsert t[...]

Chapte r 4 69 Power-On Self-T est (POST) Error Message The POST error me ssage index l ists t he error m essage and th eir pos sible causes . The mos t like ly ca use is listed firs t. NOTE: Perform th e FRU replacem ent or a ctions i n the sequ ence shown i n FRU/Acti on colum n, if th e FRU replace ment does not s olve the problem , put the origi[...]

70 Chapter 4 Index of Error Messages Error Mes sage Li st Error Messages FRU/Action in Sequence 0200 Failure Fixed Disk Hard disk er ror detected. Check to see if fixed disk is attached properly . Enter the B IOS Setup Utility and verify the hard disk is detected. 021 1 Keyboard error see “Keyboard or Auxiliary Input Device Check” on page 65. 0[...]

Chapte r 4 71 02F0 CPU ID CPU socket number for Multi-Proces sor error . Main board 02F4 EISA CMOS not writeable System unable to writ e to EISA CMOS. Main board 02F5 DMA T est Failed System unable to write to DMA (Direct Memory Acc ess) registers. Main board 02F6 Software NMI Failed System unable to generate software NMI (Non-Maskable Interrupt). [...]

72 Chapter 4 Index of Symptom-to- FRU Error Message LCD-Related Symptom s Symptom / E rror Action in Se quence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjus ted LCD contrast cannot be adjusted Enter BIOS Utility to execut e “Load Setup Defaults” on Exit s creen, then reboot system. Reconnect the LCD connectors. [...]

Chapte r 4 73 PCMCIA-Rela ted Symptoms Symptom / E rror Action in Se quence System can not detect the PC Card (PC MCIA) See “Sys tem Diagnostic Diskette” on page 45. Pleas e run Sycar d 32 Bit te st. PC MC IA sl ot as sem bly Main board PCMCIA slot pin is dam aged. PCMCIA slot assembly Memory-Rel ated Sym ptoms Symptom / E rror Action in Se que[...]

74 Chapter 4 NOTE: If you c annot find a symp tom or an error in this l ist an d the p roblem remains, see “U ndete rmined Problems ” on pa ge 76. Periphe ral-Related Symptoms Symptom / E rror Action in Se quence System con figuration does not match t he installed devices. Enter BIOS Setup Utility to ex ecute “Load Setup defaults”, then reb[...]

Chapte r 4 75 Intermitt ent Problems Intermit tent sy stem hang p roblem s can be caus ed by a vari ety of reas ons th at hav e noth ing to do w ith a hardware d efect, such as: cosm ic radiat ion, el ectrostat ic disc harge, o r software er rors. FRU re place ment should be co nside red onl y when a recurri ng proble m exi sts. When ana lyzi ng an[...]

76 Chapter 4 Undetermined Proble ms The diag nostic probl ems does not ide ntify wh ich ad apter or d evic e failed, w hich insta lled de vice s are in correct, whethe r a sho rt circuit is su spected , or wh ether the s yste m is inop erative. Follow these pro cedure s to i solate th e faili ng FRU (do not is olate non-def ective FRU ). NOTE: V er[...]

Chapte r 4 77 Index of AFlash BIOS Error Messa ge Error Message Action in Sequ enc e Hardware Erro r See “System Diagnostic Diskette” on page 45 VPD Checksum Error Reboot the system and then restest with t his diskette. BIOS Update Program Error Turn of f the power and restart the system. System E rror Make sure t his AFlash BIOS diskette fo r [...]

78 Chapter 4[...]

Chapte r 5 79 This ch apter gi ves y ou the FRU (Field Repl aceable Unit) listin g in globa l con figurati ons of T rav elMat e 800 series p roducts . Refer to thi s chapter whe never ord ering for parts to repair or fo r RMA (Return Me rchand ise Authoriz ation). Please no te that WHEN ORDERIN G FRU P ARTS, yo u shoul d chec k the mo st up-to-date[...]

80 Chapter 5 Exploded Diagram THE SYSTEM[...]

Chapte r 5 81 LCD[...]

82 Chapter 5 DVD ASSY NOTE: The exp loded diagra ms fo r CD-ROM , DVD-R OM and DVD- RW combo modu le are ver y sim ilar . Therefor , we put only DVD ASSY exploded di agram for your refe rence. Pleas e also refer to the FRU list below for mo re informat ion on dif fer ent mo dels and part nu mber s. This d iagram only ex plain s the relevan t loca t[...]

Chapte r 5 83 HDD (W/O HDD) AS SY[...]

84 Chapter 5 CA TEGORY No. P ARTNAME P ART NO. CPU/Proc essor 34- THE SYSTEM INTEL BANIAS 1.3GHz 1M 1. 35V UFCPGA2 K C.BS001.13G INTEL BANIA S 1.4GHz 1M 1.48V UFCPGA2 K C.BS001.14G INTEL BANIA S 1.5GHz 1M 1.48V UFCPGA2 K C.BS001.15G INTEL BANIA S 1.6GHz 1M 1.48V UFCPGA2 K C.BS001.16G Memo ry 8-T HE SYSTEM 256MB INFINEON HYS 64D32020 GDL-7-B KN.2560[...]

Chapte r 5 85 103-LCD 14.1" and LCD 15" LCD BRACK ET 14.1" LEFT W/HINGE 33.T 25V7.005 LCD BRACKET 15" LEFT W/HINGE 33.T25V7.007 102-LCD 14.1" and LCD 15" LCD P ANEL WITH LOGO 14.1" LCD P ANEL WITH LOGO 15" 60.T25V7.003 60.T25V7.005 LCD LA TCH KIT W/SPRING 6K.T25V7.001 101-LCD 14.1" AND LCD 15" LCD B[...]

86 Chapter 5 48-HDD HDD COVE R 42.T23V7.010 46-HDD HDD CASE 33.T 23V7.004 COMBO DRIVE DVD AS SY DVD-RW COMBO MODULE 24X QSI SBW-242 6M.T23V7.005 DVD-RW COMBO MODULE 24X KME UJDA740 6M.T23V 7.006 DVD/CDRW COMBO DRIVE 24X Q SI SB W-242 KO.24X07.002 DVD/CDRW KME UJDA740 24x10x24x 8x K O.24X03.001 51- DV D ASSY DVD-RW COMBO BEZEL FO R QSI 42.T23V7.008 [...]

Chapte r 5 87 20- THE SYSTEM KEYBOARD DARFON US International NSK-A 641D 84KEYS KB.T2307.001 KEYBOARD DARFON UK NSK-A640U 85KEYS KB.T2507.002 KEYBOARD DARFON G erman NSK-A 640G 85KEY S KB.T2507.003 KEYBOARD DARFON Italian NS K-A640E 85KE YS KB.T2507.004 KEYBOARD DARFON Chinese NSK-A6402 84KEYS KB.T23 07.002 KEYB OARD DARFO N French NS K-A640F 85KEY[...]

88 Chapter 5 MODEM CA BLE 50.T23V7.002 POWER C ORD US (3 pin) 27.T23V7.001 POWER C ORD EC ( 3 Pin) 27.T23V7.003 POWER C ORD Aus ( 3pin ) 27.T23V7.006 COMM UNI CA TION MODU LE WIRELESS LAN ANTENNA SET 50.T25V7.004 BLUETOOTH ANTENNA CAB LE 50.T25V7.005 BLUETOOTH LINE 50.T24V5.004 MAINBOARD 1-T HE SYSTEM M/B W/SMA RT CARD( PCMCI S LOT) W/O CPU, MEM OR[...]

Chapte r 5 89 WIRELESS LAN BOARD (802.1 1b) INTEL WM3B2100 54. T25V7.001 WIRELESS LAN BOARD (802.1 1a+b) INTEL WM3B7100 54.T25V7.002 WIRELESS LAN BOARD (802.1 1a+b) AMBIT T60H677.01 54.T23V7.004 14- THE SYSTEM TOUCH P AD BOA RD 55.T25V7.002 ADAP TER ADP A TER DAL T A 75W Del ta ADP-75FBA PFC A P .T2301.001 ADP A TER LITEON 75W Lite-On P A-1750-02CA[...]

90 Chapter 5 19- THE SYSTEM FRONT BEZ EL 42. T25V7.004 16- THE SYSTEM UPPER CASE A SSY W/ TOUCHP AD 60.T25V7.001 12- THE SYSTEM LOWER CA SE A SSY W/O SPEAKE R 60.T25V7.002 THE SYSTEM IO SHIELDING 33.T25V7.001 READ ER SMART CARD READER 60.T23V7.007 MISCE LLA NEO US THE SYSTEM F AN 31.T25V7.001 10- THE SYSTEM VGA SIN K W/MYLAR 23.T25V7.001 SPEAKE R A[...]

Chapte r 5 91 SCREWS SCREW I3*3.5M-NIH(M3L3. 5) 86.T 25V7.002 SCREW NUT IO EA1 (MBEA 1001, REV3B) 86.T23V7.001 SCREW CPU NUT ZG1S( MBZG1001,REV3A) 86.T25V7.004 SCREW I2*2.5-NIHY (M2 L2.5 I) 86.T23V7.003 SCREW I2*3M-NIHY (M2L3 ) 86. T25V7.008 SCREW M2.5*5.0- I (NI) (NYLOK) 86.T23V7.010 SCREW I2.5*2.5M-BNIH(4.5,0.8) 86.T25V7.010 SCREW M2.5*3-I (NI) ([...]

92 Chapter 5[...]

Chapte r 5 93[...]

Appendix A 93 T ravelMate 800 Seri es Model Country CPU LCD Memory HDD (GB) ODD Card Reader Wireles s LAN Bluetooth 800LCi P M 1.3G 15.0 SXGA+ 2x256M 40G 24x CDRW +DV D N1 1 b N 800LCi USA & Canada PM 1.3G 15.0 SXGA+ 1x256M 40G 24x CDRW +DV D Y 1 1a/b; 11 b N 800XC PM 1.3G 14.1 XGA 1x256M 30G 24x CDRW +DV D YN N 800XC i PM 1.3G 14.1 XGA 1x256M [...]

94 Appendix A Main Features • Intel® Pentium® M Proc essor 1.3 GHz ~ 1.6GHz or higher; featuri ng Inte l® Enhanc ed SpeedStep TM techno logy • Intel 88 5PM (ODEM) + ICH4 chips et • 256MB DDR266 SDRAM, upgradeable to 2GB on dual soDIMM sockets • 14.1" XG A TFT LCD w ith 1024 X 768 p ixel, 16.7 mil lion c olors; 15. 0" SXGA+ TFT [...]

Appendix B 95 This co mpute r ’s c ompatib ility is tes ted an d verified by Ac er ’s interna l test ing departm ent. Al l of it s system functio ns are tested under Windows ® XP an d Wind ows ® 2 000 en vironmen t. Refer to the fo llowing lists fo r comp onents , adap ter cards, and pe riphera ls whic h hav e passed these tests. Regard ing c[...]

96 Appendix B Microsoft ® Windows ® XP Environmen t T est Item Sp ecifications MONITORS Philips 109P 10 Dell T rinitron 21” ViewSonic GS773 ViewSonic GS790 ViewSonic PF775 P ARALLE L PORT Print er: HP Laser Jet 5M HP Desk Jet 930C HP Desk Jet 840C IOMega ZIP (LPT Port) Cable: LL5 cable 1394 PORT 1394 WD 30GB HDD 1394 HDD /IEEE 1394 (Fire Wire)/[...]

Appendix B 97 D-Link Fast Ethernet DFE-650 D-Link CardBus DE-660 3COM 10/100 16Bit LAN Card (3CCFE574BT) 3COM(DELL) 10/100 BAST-T X LAN Car d (3CCFE575BT-D) 3COM 10/100 CardBus LAN Card (3CCFE575CT) 3COM 10M LAN Card (3CCE589ET) Xircom CreditCard Ethernet 10/100 (CE3B-100) Xircom CardBus Ethernet II 10/100 (CBE2-100)/32bit Pci_ Fast Ethernet Card F[...]

98 Appendix B Canon FC-16M Apacer 128MB Pantex 128MB SunDisk 10MB USB POR T USB Mo use : Microsoft Optical USB M ouse T ARGUS W heel Mouse Logitech Wheel Mouse Acer USB Mouse M 012B0 USB Keyboard : Microsoft Internet Keyboard Pro Gateway Keyboard SK-9910U Gateway Keyboard SK-9926 SILITE K K/B USB Camera: Dlink DSC 350 Dlink DSB-C300 Intel YC72 USB [...]

Appendix B 99 USB HUB: PCI U SB HUB XeXtreme USB HUB General purpose USB Hub /U H-9124 USB Gamepad: Microsoft Sidewinder Gamepad Logitech WingMan G AMEP AD EXTREM E Logitech WingMan RUMBLE P AD USB CCD: Intel USB CCD / CS430 Dlink DSC 350 US B CCD Logitech QuickCam Home PC Video Camera USB Speaker Phillip DSS330 USB Modem: V . 90 56Kbps Fa x/Modem [...]

100 Appendix B Microsoft ® Windows ® 2000 Environment T est Item Specificat ions MONITORS Philips 109P 10 Dell T rinit ron 21” ViewSonic GS773 ViewSonic GS790 ViewSonic PF775 P ARALLE L PORT Printer: HP Laser Jet 5M HP Desk Jet 930C HP Desk Jet 840C IOMeg a Z IP ( LPT Po rt) Cable: LL5 cable 1394 PORT 1394 WD 30GB HDD 1394 HDD /IEEE 1394 (Fire [...]

Appendix B 101 D-Link Fast Ethernet DFE-650 D-Link CardBus DE-660 3COM 10/100 16Bit LA N Card (3 CCFE574BT) 3COM(DELL) 10/100 BAST-T X LAN Card (3CCFE575BT -D) 3COM 10/100 CardBus LAN Card (3CCFE575CT) 3COM 10M LAN Card (3CCE589ET) Xircom CreditCard Ethernet 10/100 (CE3B-100) Xircom CardBus Ethernet II 10/100 (CBE 2-100)/32bit Pci_ Fast Ethernet Ca[...]

102 Appendix B Canon FC-16M Apacer 128MB Pantex 128MB SunDisk 10MB USB POR T USB Mouse : Microsoft Optical US B Mous e T ARGUS Wheel Mouse Logitech Wheel Mouse Acer USB Mouse M012B0 USB Keyboard: Microsoft Internet Keyboard Pro Gateway Ke yboard SK-9910U Gateway Ke yboard SK-9926 SILI TEK K/ B USB Camera: Dlink DSC 350 Dlink DSB-C300 USB HDD: Argos[...]

Appendix B 103 XeXtreme USB HUB General purpose USB Hub /UH-9124 USB Game pad: Microsoft Sidewinder Gam epad Logitech WingMan GAMEP AD EXTREME USB CCD: Intel USB CCD /CS430 Dlink DSC 350 US B CCD Logitech QuickCam Home PC Video Camera USB Speaker Phillip DSS330 USB Modem: V .90 56Kbps Fax/Modem / JA TON USB Card Reader: DA T AF AB 5 in 1 USB Flash [...]

104 Appendix B[...]

Appendix C 105 This se ction desc ribes online technic al sup port se rvice s availa ble to help you repair your Acer Syst ems. If you a re a dis tributor , dealer , ASP or TPM, please re fer you r technic al querie s to y our local Acer branc h offi ce. Acer Bra nch Of fices and R egional Bus iness Units m ay acces s our website . Howev er some in[...]

106 Appendix C[...]

Index 107 A AC Adapt er 28 ACPI 1.0a 22 AFLASH Utility 44 Audio 25 , 26 B Battery 27 Battery Pa ck 51 BIOS 22 packag e 22 passw ord co ntro l 22 ROM si ze 22 ROM type 22 vendor 2 2 V ersion 22 BIOS Setup Util ity 33 BIOS Supp orts protoc ol 22 BI O S U t il i ty 33 Basi c Syst em Setti ng s 38 Navig ating 34 Onboard Devic e Config uration 40 Star t[...]

108 Index R RMA 79 RT C 2 6 S Second L evel Cach e 22 Super I/O 26 System Block Di agram 3 Lay out 4 System Check Procedu res 64 Syst em Me mory 2 2 System Specif icatio ns 1 Featur es 94 System Utilitie s 33, 79 T T emperature 29 T est Compatib le Comp onents 96 T ouchpad Check 67 T ro ubleshoo ting 6 3 U Undete rmine d Proble ms 76 util ity BI O [...]