Actiontec electronic 56K manual

56K External Call Waiting Modem User Manual[...]

2 T able of Contents Proprietary Notice and Disclaimer U nless otherwise noted, this document and the information herein disclosed are proprietary to Action tec E lectronics, Inc. Any person or entity to whom this document is furnished or who otherwise has possession thereof, by acceptance agrees that it will not be copied or reproduced in whole or[...]

3 Introduction Thank you for purchasing the Action tec External 56K Call W aiting Modem. The combination of features in this modem offer you unprecedented flexibility . By mak- ing the Call W aiting feature a part of this state-of-the-art 56K external modem, Ac- tion tec provides you with an easy-to-use enhancement to your on-line and off-line comm[...]

4 Safety Inf ormation This modem is for use only with P ersonal Computers that have installation instruc- tions detailing user installation of this type of peripheral device. CAUTION: T o avoid shock hazard: The power cord and any other equipment to which this product will be attached must be connected to properly wired receptacles. Do not connect [...]

5 Product Features This 56K* P nP (Plug-N-Play)† External Call W aiting M odem allows your computer to connect to an ISP supporting V .90 or K56F lex ™ protocols (depending on your model). This manual describes the har dware and software installation procedures for your new 56K or external modem. • Conforms to the ITU-T V .90 specification wi[...]

6 Bef ore Y ou Begin Using the T elephone Answering Machine Functions with W indows 95 In order for the voice functions of the modem to work properly under 32-bit T ele- phony API (T API) applications, you need to install the Unimodem V components for Windows 95. This file needs to be copied and installed for earlier versions of Windows 95. T o fin[...]

7 Installing the Modem Installing the Interf ace Cab les The drawing below shows the back panel of the 56K External Call W aiting M odem and the correct cable installation. The computer inter face cable has both 9-pin and 25-pin serial port connectors for use on most computers See your computer owners manual for the location and function of your se[...]

8 Modem Controls and Indicator s The front of the modem contains the power switch and modem indicator lights. These are shown in the drawing belo w: Figure 2: Modem Indicator s and Contr ols The power switch is a push-on/push-off type. This switch controls the ON and OFF state of the modem. Please note that the external power adapter shown in fig. [...]

9 Device Driver Installation and Configuration Configur ing Windo ws 95 Step 1 Upon start-up , Windows 95 detects the modem and displays the N ew H ard- ware F ound dialog box. Select ‘Driver from disk provided by har dware manufacturer ’ then Click OK. Step 2 Insert the modem ’ s installation CD-ROM. Change the drive letter that ap- pears in[...]

10 Step 3 After copying and installing the modem ’ s drivers, Windows will detect a “W ave Device for V oice Modem ”, displaying the dialog box below . Step 4 With the modem ’ s installation CD-R OM still in the CD-R OM drive, click OK.[...]

11 Step 5 Windows will complete the installation process. T o check whether your modem was installed correctly , as well as determine what COM port and IR Q are assigned to the modem in Windows 95, click on the Modems icon in Control P anel and click D iagnostics . Click on the COM P o rt icon to select it then click Mor e Info to view the modem pr[...]

12 Configur ing Windo ws 95B Step 1 Make sure the modem is connected to a serial port and the computer is turned on. Step 2 After star ting up the computer , Windows 95 detects the modem and starts the U pdate Device Driver Wizar d. Insert the modem ’ s installation CD-R OM, wait about 10 seconds so that the CD-R OM drive can detect and read the [...]

13 Step 4 After copying and installing the modem ’ s drivers, Windows will detect a “W ave Device for V oice Modem ”, displaying the dialog box below . Step 5 After Windo ws 95 has found the drivers for your modem on the CD-R OM, click Finish.[...]

14 S tep 6 T o determine what COM port and IR Q is assigned to the modem in Win- dows 95, click on the M odems icon in Control P anel and click Diagnos- tics . Click Mor e Info to view the modem proper ties. Step 4 Remember this information. When you install communications software, you will need to set your modem port location to this same number [...]

15 Configur ing Windo ws 98 Step 1 After you have connected the modem to your computer , turn the modem on. Start up your system. Step 2 Windows 98 will immediately display the N ew Har dwar e Wizar d and iden- tify the modem. Click the Next button. Step 3 At the next screen, click to select the option “Search for the best driver for your device.[...]

16 Step 4 At the next dialog box, click to select CD-ROM drive. Before advancing to the next screen, insert the modem ’ s installation CD-ROM into the computer ’ s CD-R OM drive. W ait about ten seconds, so that the CD-R OM can be read, then click the N ext button. Step 5 Windows 98 will find the driver on the floppy disk or CD-R OM and iden- t[...]

17 Step 6 When installation of the modem ’ s driv er is successfully completed, click Finish . S tep 7 T o determine what COM port and IR Q is assigned to the modem in W in- dows 98, click on the M odems icon in Control P anel and click the Diag- nostics tab. Click on M or e Info to view the modem properties. S tep 8 Remember this COM port number[...]

18 Configur ing Windo ws NT 4.0 Step 1 Start up your computer and log on to W indows NT 4.0. Step 2 After Windows NT restarts, on the taskbar , click S tart. On the S tart menu, click Settings, then click Control P anel and double-click the M odems icon. An Install New M odem dialog box should appear . Allow windows NT to detect your modem. Click N[...]

19 Step 5 Insert the installation diskette or CD-R OM. Click the Have Disk button. When prompted for the path, type the drive letter of the CD-R OM drive, then click OK. Step 6 A list of modems will appear . Under M anufacturer , make sure “ Actiontec ” is selected, and under Models, make sur e “ Actiontec 56K Ext. Call W aiting M odem ” is[...]

20 Step 7 Windows will confirm the choice you made in step 6. If the information is correct, click N ext. Step 8 Windows will complete the installation of the drivers for your modem. Click Finish.[...]

21 Step 9 Y our modem should be added to the list in Modems P roperties. Click Close . Step 8 If y ou wish to use your modem to dial into a Windows NT Remote Access Server or wish to connect to the Internet, you will need to configure Dial U p N etworking. Step 9 T o install Dial U p Networking, Windows NT may request its own installa- tion diskett[...]

22 Installing Comm unications Software Note: Some configurations ar e packaged without communications softwar e. Check your packaging to see if communications software is included. If your modem came with a communications software package, it is strongly recom- mended that you use this software for your modem, rather than a different version of the[...]

23 A modem based T elephone Answ ering Machine works by using a sound car d equipped with a microphone to record an outgoing message. This message is stored as a .wav file which is transferred to the modem by the application program when an incoming call is detected. The modem ’ s internal electronics conver ts the digital information contained i[...]

24 The Call W aiting Feature With the Call W aiting feature from your telephone company and the Action tec ’ s Call W aiting M odem installed, your modem will notify you of an incoming call as you ar e surfing the W eb. Y ou may pick up the phone that is connected to your modem to find out who is calling you, and you ’ll have a period of time ([...]

25 S tep 2 Or , you may pick up the handset and immediately hang up. N ote: U se of the Call W aiting feature requir es: • Action tec ’ s Call W aiting Modem • Call W aiting Service from your telephone company • Y ou are using your Call W aiting M odem. • Y ou have a phone connected to the Call W aiting M odem. • Y ou do not disable the[...]

26 • “Enable Call W aiting Ringing (Still Online)” --If you select this option the modem will ring when you receive an incoming call. With this option selected, you can pick up the phone, find out who is calling, hang up within approximately 7 seconds, and resume surfing the Internet. Or you can ignore the call altogether . Y ou can also plac[...]

27 AT or follow with ENTER A Answer D_ Dial command P Select pulse dialing; affects current and subsequent dialing T Select tone dialing; affects current and subsequent dialing E n Command echo E0 Disables echo E1 Enables echo (default) H n S witch hook Control H0 Hangs up the telephone line (default) H1 Picks up the telephone line L n Speaker volu[...]

28 S38 56K Dial Line Rate (default 1) S38 = 0 Disable all 56K connections S38 = 1 autorate - maximum achievable connection (default) S38 = 2 29333 bits / s S38 = 3 30666 bits / s S38 = 4 32000 bits / s S38 = 5 33333 bits / s S38 = 6 34666 bits / s S38 = 7 36000 bits / s S38 = 8 37333 bits / s S38 = 9 38666 bits / s S38 = 10 40000 bits / s S38 = 12 [...]

29 Help and Service Information Gener al T roubleshooting Tips This section presents solutions to some common problems you may experience when installing your modem. Some solutions may not apply to your operating system or environment. If you cannot resolve your difficulty , contact your dealer or vendor for assistance. Modem Does Not Respond T o C[...]

30 Reconfigur ing a Windo ws Dial-Up Netw or king Connection When you attempt to check your modem windows may issue a “COM port open ” error message. This means there are some pr eviously installed modem configurations using the same COM P o rt as the Action tec 56K External Call W aiting Modem and are interfering with it ’ s operation. These[...]

31 Notices Declar ation of Conf or mity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to P art 15 of the FCC Rules. These limits are designed to provide r easonable protection against harmful interference in a residential installa- tion. This equipment generates, uses and can radiate radio[...]

32 areas, the total REN of devices connected to a line should not exceed five (5.0). T o find out the total permitted in your area, contact your local telephone company . If your telephone equipment causes harm to the telephone network, the telephone company can discontinue your ser vice temporarily . If possible, the company will notify you in adv[...]

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