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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Airlink101 RJ-11. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Airlink101 RJ-11 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Airlink101 RJ-11 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Airlink101 RJ-11, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Airlink101 RJ-11 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Airlink101 RJ-11
- nombre de fabricante y año de fabricación del dispositivo Airlink101 RJ-11
- condiciones de uso, configuración y mantenimiento del dispositivo Airlink101 RJ-11
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Airlink101 RJ-11 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Airlink101 RJ-11 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Airlink101 en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Airlink101 RJ-11, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Airlink101 RJ-11, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Airlink101 RJ-11. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
Copyright © 1993-2007 AirLink Co mmunica tions, Inc. All rights reserved. Host RJ-11 IP Gateway User Guide V ersion 1.02 - F ebr uar y 2007[...]
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Página 2
Host RJ-11 IP Ga teway User Guide, version ii Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Host RJ-1 1 IP Gateway Featur es 4 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Before Y o u Start 5 Softwar e Requir ed 5 Har dwar e Requ[...]
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Página 3
Host RJ-11 IP Ga teway User Guide, version iii Contents System Log 33 Port S tatus 33 OS and Network Information 34 Log Files and Settings 35 Commands 36 Ping 36 Reset/Reboot 37 Specifications 38 Physical Dimensions 38 Connections 38 Phone and Modem standar ds 38 Envir onmental 38 Optional Mounting Bracket 39 A T Commands 40 Response Codes 42 Modem[...]
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Página 4
Host RJ-11 IP Gateway User Guid e, version 3 CHAPTER 1 Intr oduction Many existing meters, data loggers, R TU's, PLC's, point-o f-sale, and other remote d evices only have physical interfaces designed to access the te lephone network. They do not have serial or Ethernet ports. They currently us e analog cellular or standard phon e lines t[...]
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Página 5
Host RJ-11 IP Gateway User Guid e, version 4 Introduction FIGURE 2. Host RJ-1 1 Gateway with an AirL ink Rav en-E and a Modem Ro uter Host RJ-1 1 IP Gateway Features • One RJ-1 1 phone port The phone port is a phone line designed to function ju st like standard wall-jack analog phone line. It is designed primarily to connect dial -up devices, wit[...]
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Página 6
Host RJ-11 IP Gateway User Guid e, version 5 CHAPTER 2 Installation Configuring the Host RJ-1 1 IP Gateway to work with your network or Raven-E and your RJ-11 equipped device is easy . This chapter covers a basic configuration. Before Y ou Start Software Requir ed • Wir eless Ace - Graphical interface for configuring your Raven-E . W ireless Ace [...]
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Página 7
Host RJ-11 IP Gateway User Guid e, version 6 Installation If you will be connecting the Host RJ-11 IP Gateway to a Raven-E, you will need a cross-over Ethernet cable to configure your Raven-E unless your computer ’ s Ethernet port is auto-sensing. The Host RJ-1 1 IP Gateway has an auto-sensing Et h ernet port, you can us e either a cross-over cab[...]
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Página 8
Host RJ-11 IP Gateway User Guid e, version 7 Installation Configuring the Raven-E A. Click on Connect . B. Select UDP . C. T yp e in the modem’ s local IP (default is 192.168.13.31 ). D. T yp e in the mo dem’ s password (default 12345 ) FIGURE 1. Wireless Ace: Connect Public Mode Configure the Raven-E for Public Mod e. Set the *HOS TPRIVMODE to[...]
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Página 9
Host RJ-11 IP Gateway User Guid e, version 8 Installation Private Mode Configure the Raven-E for Private Mode. In this mod e, the modem communicates with the Host RJ-1 1 IP Gateway via a static local IP address. a. Set the *HOSTPRIVMODE to 1 . b. Set the *HOSTPRIVIP to the IP address for the Host RJ-1 1 IP Gateway (in the example, 192.168.1.4 ). c.[...]
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Página 10
Host RJ-11 IP Gateway User Guid e, version 9 Installation FIGURE 5. Wireless Ace: S tatus B. Note the IP address listed in the Va l u e column for the com mand *NETIP . For *NETST A TE , “Network Ready” means your mo dem is connected on the cellular network and waiting for connections. “Network Dormant” m eans the modem is connected and wai[...]
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Página 11
Host RJ-11 IP Gateway User Guid e, version 10 Installation FIGURE 6. Port Utility A. Double-click on the [Cli ck to Assign] for the discovered device (if an IP addess is listed in that column, double-click on the IP addr ess if you need to change it). B. T ype in an IP address. It’ s recomended that you use 192.168.1.3 . C. Press Enter to save th[...]
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Página 12
Host RJ-11 IP Gateway User Guid e, version 11 Installation A. Open the pro perties for your network connectio n. Start>Control Panel>Network Con nections, right-click on your local area connection, and sel ect Properties. FIGURE 8. Local Area Connection B. Select Internet Protocol (TCP/IP) and click on Properties . C. Note the current setting[...]
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Página 13
Host RJ-11 IP Gateway User Guid e, version 12 Installation Configuring the IP Address and Interface Port of the Host RJ- 11 IP Gateway Host RJ-1 1 IP Gateway Defaults • Phone port: 8 data bits , no parity , and 1 stop bit (8N1). • Protocol: American/Bell 212A . • Maximum baud: 2400 . • DHCP client: disa bl ed . • IP Address: 192.168.1.3 .[...]
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Página 14
Host RJ-11 IP Gateway User Guid e, version 13 Installation FIGURE 1 1. Host RJ-1 1 IP Gateway Interface FIGURE 12. Host RJ -1 1 IP Gat eway: Netwo rk Setting s DHCP Mode In DHCP Mode, the Host RJ-1 1 IP Gateway will receive its IP address from the modem. The IPv4 Address and the IPv4 Netmask should be listed as 0.0.0.0 . 3. Select Network Settings [...]
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Página 15
Host RJ-11 IP Gateway User Guid e, version 14 Installation FIGURE 13. RJ-1 1 IP Gateway: Network Interface Sett ings St a t i c I P M o d e If the Host RJ-1 1 IP Gateway is going to be on a LA N, you man y wish to set a static IP address. Use this mode only if you have configured Private M ode fo r the modem. The default for the Host RJ-1 1 IP Gate[...]
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Página 16
Host RJ-11 IP Gateway User Guid e, version 15 Installation FIGURE 15. Host RJ-1 1 IP Gateway: Serial Sett ings For more information on these settings, refer to page 21 . FIGURE 16. Host RJ-1 1 IP Gateway : Reset/Reboot Click the Reboot button to restart the Host RJ-11 IP Gateway with the configured settin gs. Note: For most confi gurations, the def[...]
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Página 17
Host RJ-11 IP Gateway User Guid e, version 16 CHAPTER 3 Har dwar e Designed for simplicity , the Host RJ-11 IP Gateway hardware has few complicated parts. Connectors and Reset button The Reset button is recessed. T o reset the connecti on, using an unbent paperclip or other narrow , blunt tip, press and quickly release the reset button. T o reset t[...]
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Página 18
Host RJ-11 IP Gateway User Guid e, version 17 Ha rd wa re FIGURE 3. Host RJ-1 1 IP Gateway T op Panel (not to scal e) • ST A TUS - Indicates the overall st atus of the device. T ABLE 1. S tatus - Norma l Operati on LED Condition Description Blinking Y ellow The Host RJ-1 1 IP Gateway is starting up. Solid Green The Host RJ-1 1 IP Gateway is obta [...]
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Página 19
Host RJ-11 IP Gateway User Guid e, version 18 Ha rd wa re • ETHERNET - Indicates the status of the Et hernet connection (RJ-45 port). • PHONE - Indicates the status of the phone port (RJ-1 1). Alternating Green/Y ellow The current configurat ion is corrupt and the factory default configuration is being used Solid Red The Host RJ-1 1 IP Gateway [...]
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Página 20
Host RJ-11 IP Gateway User Guid e, version 19 CHAPTER 4 Configuration Settings and Commands The Host RJ-1 1 IP Gateway can be configured to handle a variety of devices which need to connect to an RJ-1 1 port. W eb-based Interface The Host RJ-1 1 IP Gateway employs a web-based user interface. T o access the web interface, you will need to know the I[...]
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Página 21
Host RJ-11 IP Gateway User Guid e, version 20 Configuration Settings and Commands FIGURE 2. Host RJ-1 1 IP Gateway W eb Browser -based Interface Service Configuration Most of the Service Con figuration menu op tions deal with t he RJ-1 1 port. We l c o m e The W elcome screen is the first page displayed wh en you connect to the Host RJ-11 IP Gatewa[...]
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Página 22
Host RJ-11 IP Gateway User Guid e, version 21 Configuration Settings and Commands • Ethernet Address: MAC Address of the Host RJ-1 1 IP Gateway . • IP Addre ss: The current IP Address of the Host RJ-1 1 IP Gateway and how the IP address was assigned (in the example, a Raven-E in Public Mode used DHCP to give the Host RJ-11 IP Gateway the IP add[...]
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Página 23
Host RJ-11 IP Gateway User Guid e, version 22 Configuration Settings and Commands • W ith Mod e m Sign al Loopbacks, the Host RJ-1 1 IP Gateway eliminates the use of specialized cables required to change signal types and dir ecti ons by perfor mi n g the loopback of signal types to other signal ty pes internally . • NativeCOM, (or any RFC-2217 [...]
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Página 24
Host RJ-11 IP Gateway User Guid e, version 23 Configuration Settings and Commands • Modem Service: Enables modem emulat ion on both the incoming and outgoin g netwo rk con - nections. The target peer (specified in the Ph one Number T ranslation table and configured in the Protocol Settings page) determines the type of outgoing connection that wil[...]
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Página 25
Host RJ-11 IP Gateway User Guid e, version 24 Configuration Settings and Commands Once you have created and saved an entry in the table, a link to the associated entry on the Protocol Settings page appears on the right. If th e protocol is not yet defi ned, this link, “Define protocol”, will create a new entry on the Protocol Settings page, oth[...]
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Página 26
Host RJ-11 IP Gateway User Guid e, version 25 Configuration Settings and Commands imposes limits on source TCP ports then you may need to set this to somethin g specific. Note that if you specify something other than 0, you will be limited to onl y 1 TCP pipe at-a-time for any given destination port . Pro tocol Set tings For each host (peer) you wi[...]
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Página 27
Host RJ-11 IP Gateway User Guid e, version 26 Configuration Settings and Commands In one type of configurat ion, the Host RJ-11 IP Gateway has been designed to work in conju nction with an AirLink Raven-E. The IP address for the Host RJ-1 1 IP Ga teway and the IP address for the Raven-E need to be on the same network. If you need to set a specific [...]
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Página 28
Host RJ-11 IP Gateway User Guid e, version 27 Configuration Settings and Commands DNS Settings The DNS Settings page allows you to specify a DNS name for your unit, specify the addresses of DNS servers to resolve names, and to pre-define some host names. The DNS name and servers can also be derived from a DHCP server . FIGURE 10. Host RJ-1 1 IP Gat[...]
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Página 29
Host RJ-11 IP Gateway User Guid e, version 28 Configuration Settings and Commands The DNS Server IP Addresses are used to specify the addresses of one or more machines that can be used to resolve names to IP addresses. The Static Hosts entries are used to define local host name to IP address mappings. IP Routing The IP Routing page lets yo u config[...]
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Página 30
Host RJ-11 IP Gateway User Guid e, version 29 Configuration Settings and Commands FIGURE 12. Host RJ-1 1 IP Gateway: Time Settings If the device server is configured to use DHCP , it will try to get NTP server information from the DHCP server . Y ou may also manually set up the addresses on this page. The NTP service uses UDP port 123. If your devi[...]
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Página 31
Host RJ-11 IP Gateway User Guid e, version 30 Configuration Settings and Commands FIGURE 13. Host RJ-1 1 IP Gateway: Security Settings • System Password: The Host RJ-1 1 IP Gateway’ s admi nistrative functions can be protected by a system password. By default, no system password is configured. On ce a password is set, your web browser will prom[...]
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Página 32
Host RJ-11 IP Gateway User Guid e, version 31 Configuration Settings and Commands Online Update Y ou ma y configure your device server to m ake a connection to an upd ate server and obtain update d software or configuration informati on from th e server or send information to the server . FIGURE 14. Host RJ-1 1 IP Gateway: Online Upda te -top half [...]
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Página 33
Host RJ-11 IP Gateway User Guid e, version 32 Configuration Settings and Commands Y ou can configure which items to send to the server or update from the server . Items to send: • Product Data – manufacturing configurat ion data, error records • Configuration Database – current settings on the un it • System Log – trace activity Items t[...]
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Página 34
Host RJ-11 IP Gateway User Guid e, version 33 Configuration Settings and Commands FIGURE 17. Host RJ-1 1 IP Gateway: T roubleshooting System Log By default, the device server st ores informational and error messa ges in the system log. Y ou can also configure the device server to record debug trace data in this system log buffer ( See “Log Files [...]
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Página 35
Host RJ-11 IP Gateway User Guid e, version 34 Configuration Settings and Commands FIGURE 19. Host RJ-1 1 IP Gateway: Port St atus The DCD, R TS, CTS, DTR, DSR, and RI columns i ndicate the status of the modem signals for the RJ-1 1 (phone) po rt. If the mod e m sign al is present (either asserted if it is an outgoi ng signal, or detected if it is a[...]
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Página 36
Host RJ-11 IP Gateway User Guid e, version 35 Configuration Settings and Commands Log Files and Settings This page has two parts, Enabling Logging (Log settings) and Emailing Debug information. By default, the Host RJ-1 1 IP Gateway stores informational and warning messages in the system log. Y ou can also configure the Host RJ-11 IP Gate way to sa[...]
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Página 37
Host RJ-11 IP Gateway User Guid e, version 36 Configuration Settings and Commands FIGURE 21. Host RJ-1 1 IP Gateway: Emailing Debug Information The SMTP Server Information is the SMTP (mail host) you will be using to send th e debug infor - mation. Y ou can usually find the SMTP settin gs in the email client you use. Not all email host s will allow[...]
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Página 38
Host RJ-11 IP Gateway User Guid e, version 37 Configuration Settings and Commands Response from 209.75.217.6: icmp_seq=6, time=10.0 ms Response from 209.75.217.6: icmp_seq=7, time=10.0 ms Response from 209.75.217.6: icmp_seq=8, time=10.0 ms Response from 209.75.217.6: icmp_seq=9, time=10.0 ms 10 packet(s) tr ansmitted, 10 packet(s) received , 0% pa[...]
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Página 39
Host RJ-11 IP Gateway User Guid e, version 38 APPENDIX A Specifications Physical Dimensions • 6.6 inches x 2.5 inches x 1.2 inches (168 mm x 64 mm x 30 mm) • 4.8 ounces (136 grams) • External 1 10 to 240 V AC power supply: +7V DC to +36VDC - 300mA at 12V (3.6W) Connections • Supports generic (raw) TCP/IP access to phone por t without requir[...]
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Página 40
Host RJ-11 IP Gateway User Guid e, version 39 Specifications Optional Mounting Bracket The mounting bracket is designed to “snap” on to the back of the Ho st RJ-11 IP Gateway for easy installation. FIGURE 1. Mounting Bracket, part number 100-170-10 10[...]
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Página 41
Host RJ-11 IP Gateway User Guid e, version 40 APPENDIX B A T Commands In addition to the web-b ased interface, you can u se some typed A T Co mmands with the Host RJ-11 IP Gateway . T o enter A T commands, you need to be connected to the device via telnet or by using the RJ-1 1 port as you would a standard analog modem . All A T command strings, wi[...]
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Página 42
Host RJ-11 IP Gateway User Guid e, version 41 A T Commands Sn=mm Sn? Set register to sp ecified value (page 42) Return current value formatted as 3 digit decimal OK(0) Va r i e s Vn Result Code Format 0=Numerical result codes 1=V erbose result codes (default) 0 OK Xn Result Code Format 0=“CONNECT” upon entering o nline data state 1-4=“CONNECT[...]
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Página 43
Host RJ-11 IP Gateway User Guid e, version 42 A T Commands S-Registers S Registers are 1 byte, volatile re gisters used to store configurat ion da ta. They are reset to the default state whenever modem em ulation is enabled, or the A TZ/A T&F command is received. They can be saved to flash memory with the A T &W command. When the por t is o[...]
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Página 44
Host RJ-11 IP Gateway User Guid e, version 43 A T Commands Modem Signal Behavior The RJ-1 1 IP Gatew ay is not a modem (DC E), but is a terminal (DTE) device. It is designed to be connected to another DTE device via RJ-1 1 cable.The RI (Ri ng Indicat or) si gnal do es not have a corresponding outgoing si gnal so it is not supported. Specifically , [...]
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Página 45
Host RJ-11 IP Gateway User Guid e, version 44 A T Commands • If no phone number (IP address) is specified, the Destination IP Address configured for the po rt is used. • If no port number is specified, the Destination TCP Port confi gured for the port is used. • The source port for the TCP co nnection follows the Source TCP Port configured fo[...]
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Página 46
Host RJ-11 IP Gateway User Guid e, version 45 APPENDIX C W arranty T erms and Conditions The following terms and conditions ("W arranty T e rms") govern the warrant y servi ces offered to you ("Customer") by AIRLINK CO MMUNICA TIONS, INC. ("AirLink"), located at 3159 Corp o - rate Place, Hayward, CA 94545, in connectio[...]
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Página 47
Host RJ-11 IP Gateway User Guid e, version 46 W arranty T erms and Conditions W ARRANTY DISCLAIMER THE W ARRANTIES SET FOR TH ABOVE ARE IN LIEU OF ALL OTHER W ARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCL UDING WITHOUT LIMIT A TION W ARRANTIES AS TO CONDITION, DESCRIP TION, MERC HANT ABILITY , NONIN FRINGEMENT OR FIT - NESS FOR A P AR TICULAR P U[...]
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Página 48
Host RJ-11 IP Gateway User Guid e, version 47 W arranty T erms and Conditions be affected or impaired thereby . The laws of the S tate of Cali fornia shal l gover n these W arranty T erms. These W arranty T erms constitute the enti re agreement between the parties hereto pertain - ing to the subject matter hereof, and any and all written or oral ag[...]
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Página 49
Host RJ-11 IP Gateway User Guid e, version 48 APPENDIX D AirLink T echnical Support If you encounter problems with operation of your Host R J-1 1 IP Gateway or Raven-E (as applica - ble), AirLink’ s support staff can help. AirLink Support W eb Site The AirLink web site is updated frequently with Setup Wizards, Utilities, How-T o Guides, and other[...]