Alcatel One Touch POP C5 manual

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1 2 T able of Contents Safety and use ............................................................................ 4 General information ............................................................... 12 1 Y our mobile ....................................................................... 14 1.1 K eys and connectors ...............................[...]

3 4 www .sar -tick.com This product meets a pplicable national SAR limits of 2.0W/kg. The specific maximum SAR values can be found on page 8 of this user guide. When carrying the product or using it while worn on your body , either use an appr oved accessory such as a holster or otherwise maintain a distance of 10 mm from the body to ensur e compli[...]

5 6 Do not let children use the phone and/or pla y with the telephone and accessories without supervision. When replacing the cov er please note that your phone ma y contain substances that could create an allergic r eaction. Alwa ys handle your phone with care and k eep it in a clean and dust-free place. Do not allow your phone to be exposed to ad[...]

7 8 This symbol on your telephone, the batter y and the accessories means that these products must be tak en to collection points at the end of their life: - Municipal waste disposal centres with specific bins for these items of equipment - Collection bins at points of sale. They will then be recycled, pr eventing substances being disposed of in th[...]

9 10 Regulatory information • The following appr ovals and notices apply in specific r egions as noted. 5036: 5036D:[...]

11 12 LICENCES • (1) microSD Logo is a trademark. The Bluetooth word mark and log os are owned by the Bluetooth SIG, Inc. and any use of such marks by TCT Mobile Limited and its affiliates is under license. Other trademarks and trade names are those of their respectiv e owners. 5036/5036D Bluetooth QD ID B021282 SwiftK ey is a register ed tradema[...]

13 14 Disclaimer There ma y be certain differences between the user manual description and the phone’ s operation, depending on the software r elease of your telephone or specific operator services. TCT Mobile shall not be held legally responsible f or such differences, if any , nor for their potential consequences, which responsibility shall be [...]

15 16 V olume up V olume down Camera Recent apps k ey T ouch: T o use as • Menu k ey , touch to access W allpaper , Manage applications and Settings . T ouch and hold: Open a list of thumbnail images of apps you'v e • work ed with recently . T ouch a thumbnail image to open an app . Swipe it upwards or downwards to r emove a thumbnail from[...]

17 18 Getting started 1.2 Set-up 1.2.1 Remo ving or installing the back cov er Inserting or remo ving the SIM card Y ou must insert your SIM card to mak e phone calls. Please power off y our phone before inserting or remo ving the SIM card. Place the SIM card with the chip facing downwar ds and slide it into its housing. Mak e sure that it is corre[...]

19 20 Charging the battery Connect the battery charger to your phone and mains socket respectiv ely . Make sur e the batter y is correctl y inser ted before connecting the • charger . When using your telephone for the first time, charge the battery fully • (appr oximately 5 hours). Y ou are advised to fully charge the battery ( ). The charge st[...]

21 22 Home screen 1.3 Y ou can bring all the items (applications, shortcuts, folders and widgets) you love or use most fr equently to your Home scr een for quick access. T ouch the Home key to switch to the Home scr een. Status bar Status/Notification indicators • T ouch and drag down to open the notification • panel. Application tab T ouch to [...]

23 24 Status icons For dual SIM models, status icons r eferring to either SIM1 or SIM2 will be identified by a colour which you ha ve defined. (1) GPRS connected Roaming GPRS in use No SIM card inserted EDGE connected Vibrate mode EDGE in use Ringer is silenced 3G connected Phone microphone is m ute 3G in use Battery is ver y low HSP A (3G+) connec[...]

25 26 Notification panel T ouch and drag down the Status bar to open the Notification panel. T ouch and drag up to close it. From the Notification panel, you can open items and other reminders indicated by notification icons or vie w wireless service information. T ouch to access Quick setting bar T ouch one notification and slide it sidewa ys to d[...]

27 28 Lock/Unlock your scr een 1.3.4 T o protect y our phone and privacy , you can lock the phone scr een by creating a variety of patterns, PIN or pass word. T o create a scr een unlock pattern (refer to section "Scr een lock" for detailed settings) Drag down the Notification panel and touch • and then the Settings icon to enter Settin[...]

29 30 Reposition T ouch and hold the item to be repositioned to activate Mov e mode , drag the item to the desired position and then r elease . Y ou can move items both on the Home screen and the Fa vorite tra y . Hold the icon on the left or right edge of the screen to drag the item to another Home scr een. Remo ve T ouch and hold the item to be r[...]

31 32 V olume adjustment 1.3.7 Using the V olume ke y Press the V olume k ey to adjust the volume. T o activate vibrate mode , press the V olume do wn ke y until the phone vibrates. Press the V olume do wn key once mor e to activate silent mode . Using Settings menu Drag down the Notification panel and touch and then the Settings icon to enter Sett[...]

33 34 SwiftK ey ke yboard 2.1.2 T ouch and hold to switch to voice input T ouch to enter Numbers and symbols, etc. Slide through letters to input characters T ouch to delete incorrect characters T ouch to insert a space or complete the current wor d or inser t a prediction as pr eferred T ext editing 2.2 Y ou can edit the text you ha ve enter ed. T[...]

35 36 Phone call, Call lo g 3 and Contacts ......................... Phone 3.1 ........................................................... Placing a call 3.1.1 The user can easily start a call using the Phone application. T ouch the Application tab from the Home scr een and select Phone . Call log T ouch and hold to access voicemail Slide to access[...]

37 38 T o mute the ringtone volume of an incoming call, pr ess the V olume up/do wn key or turn the phone face do wn if T urn o ver to m ute is activated. T o activate, touch SettingsGesturesT urn o ver to mute . Calling your v oicemail 3.1.3 Y our voicemail is pro vided by your netw ork to avoid missing calls. It works like an ans wering machine[...]

39 40 Managing multiple calls 3.1.5 With this phone you can handle multiple calls at the same time. Swap calls When you accept tw o calls, you can now switch betw een two lines. The current call is put on hold and y ou can join the other call. Conference calls (1) T o set up a conference call: Place a call to the first participant of the conference[...]

41 42 Call barring • Y ou can activate or deactivate call barring for outgoing and incoming calls. The various options are: All outgoing calls All out going calls are bar red. International outgoing call Outgoing international calls are bar red. International except home Outgoing international calls except those to your country of subscription ar[...]

43 44 Other settings Fixed Dialing Numbers • Fixed Dialing Number (FDN) is a SIM service mode, where outgoing calls are r estricted to a set of phone numbers. These n umbers are added to the FDN list. The most common practical application of FDN is for parents to restrict the phone numbers which their childr en can dial. For security r easons, yo[...]

45 46 P eople 3.3 ........................................................... The P eople app enables quick and easy access to the people you want to reach. Y ou can view and create contacts on y our phone and synchronize these with your Gmail contacts or other applications on the w eb or on your phone. Consult your contacts 3.3.1 T o access the P [...]

47 48 T ouch to select a picture for the contact T ouch to unfold the other predefined labels of this category T ouch to sav e T ouch to add a new label If you want to add mor e information, touch Add another field to add a new category . When finished, touch DONE to sa ve. T o exit without saving, you can touch CANCEL . Add to/remo ve from F av ou[...]

49 50 Communicating with y our contacts 3.3.5 From the contacts details scr een, you can communicate with y our contacts by making a call or exchanging messages. T o launch a call, touch the icon on the right side of the number . T o send a message, touch the icon on the right side of the number . Use Quick contact for Andr oid T ouch a contact’ [...]

51 52 Joining/Separating contacts 3.3.8 T o av oid duplication, you can add an y new contact information to existing contacts in a single action. T ouch the contact which you want to add inf ormation to, touch and then Edit , then touch in the edit screen and touch J oin . Then, you will be r equired to select the contact whose information y ou wan[...]

53 54 F or sav ed contacts, touch the photo to open the Quick Contact panel to communicate with the contact. For unsa ved contacts, touch the photo to add the number to y our Contacts. Sending a text messag e Enter the mobile phone number of the recipient on the T ype person's name or number bar or touch to add recipients, touch the T ype text[...]

55 56 T ouch to go to pre vious or next slide T ouch to previe w current slide T ouch to edit the title of this slide Manag e messages 4.1.2 When a new message comes, a icon will appear on the status bar as notification. Drag down the status bar to open the Notification panel, touch the new message to open it. Y ou can also access Messaging and tou[...]

57 58 Multimedia messages (MMS) Group messa ging • Mark the checkbox to send a single message to multiple recipients. Delivery reports • Select to request a delivery report for each multimedia message you send. Read reports • Select to request a r epor t on whether each recipient has read a multimedia message sent b y you. Send read r epor t [...]

59 60 Gmail/Email 4.2 The first time you set up y our phone , you can select to use an existing Gmail account or to create a ne w Email account. Gmail 4.2.1 ................................................................... As Google's web-based email service, Gmail is configured when you first set up your phone. Gmail on your phone can be au[...]

61 62 T o repl y or forward emails Reply • When viewing an email, touch to reply to this mail. Reply all • T ouch and select Reply all to send messages to all people in a mail loop. Forwar d • T ouch and select Forwar d to forward the receiv ed mail to other people . Managing Gmails b y Labels T o convenientl y manage conversations and messag[...]

63 64 Gmail settings T o manage Gmail settings, touch and select Settings in the Inbox screen. General settings Archiv e & delete • actions T ouch to Show ar chive only , Sho w delete only or to Sho w archiv e & delete . Swipe to archiv e • Mark the checkbox to swipe left or right when viewing conv ersations. Sender image • Mark the c[...]

65 66 T ouch • Next . If the account you entered is not pr ovided by your service pro vider in the phone , you will be pr ompted to go to the email account settings screen to enter settings manuall y . Alternativel y , you can touch Manual setup to directl y enter the incoming and outgoing settings for the email account you ar e setting up. Enter[...]

67 68 Settings 4.3.4 A series of settings are a vailable for your selection b y touching fr om the Friends list screen. Snooze • notifications T ouch and select how long you'd lik e to go without receiving Hangouts notifications. This setting will temporarily disable notifications about new messages and video calls. Archiv ed • Hangouts T [...]

69 70 T o create new e vents 5.1.2 Y ou can add new ev ents from an y Calendar view . T ouch the • icon to access the new ev ent edit screen. Fill in all requir ed information for this new e vent. If it is a whole-da y • ev ent, you can select All da y . When finished, touch • DONE fr om the top of the screen. T o quickly create an e vent fro[...]

71 72 When finished, touch OK to confirm. T ouch and hold an already existing alarm and touch Delete alarm to delete the selected alarm. T o adjust alarm settings 5.2.2 T ouch the Menu icon from the Alarm screen. The following options will be a vailable: Alarm in silent • mode Select to pla y alarm with sound or vibration even when the phone is i[...]

73 74 Getting connected 6 ................ T o connect to the internet with this phone, you can use GPRS/EDGE/3G networks or Wi-Fi, whichever is most con venient. Connecting to the Internet 6.1 GPRS/EDGE/3G 6.1.1 Y ou can touch on the Quick setting bar to connect to the network. T o check the network connection y ou are using, touch the Application[...]

75 76 T o activate notification when a new netw ork is detected When Wi-Fi is on and the network notification is activated, the Wi-Fi icon will appear on the status bar whenev er the phone detects an available wireless netw ork within range . The f ollowing steps activate the notification function when Wi-Fi is on: T ouch • on the Quick setting b[...]

77 78 Viewing w eb pages 6.2.1 After opening a website, you can na vigate on web pages by sliding y our finger on the screen in an y direction to locate the information y ou want to view . T o zoom in/out of a w eb page Pinch/Spread y our finger on the screen to zoom out/in of the web page. T o quickly zoom into a section of a web page, double-tap [...]

79 80 Manag e links, histor y , do wnloads 6.2.2 T o manag e a link, phone number or address displa y ed on a web page Link • T ouch the link to open the w eb page . T ouch and hold the link to open options for further operation, lik e opening in new window , sa ving link, cop ying link URL, etc . Phone number • T ouch to call the phone n umber[...]

81 82 Settings 6.2.3 A series of settings are a vailable for your adjustment. T o access the Browser settings, touch from the Br owser screen, and touch Settings . General Set home page • T ouch to set your homepage. Form auto-fill • Mark the checkbox to fill out web forms with a single touch. Auto-fill text • T ouch to set up text to auto-fi[...]

83 84 Enable plug-ins • T ouch to enable plug-ins. W ebsite settings • T ouch to vie w advanced settings for individual websites. Default zoom • T ouch to select the magnification level b y default. Open pages • in o verview Mark the checkbox to open w eb pages zoomed out, in an ov er view . Auto-fit pages • Mark to format web pages to fi[...]

85 86 T o pair/connect y our phone with a Bluetooth device T o exchange data with another device, you need to turn Bluetooth on and pair your phone with the Bluetooth de vice with which you want to exchange data. T ouch • on the Quick setting bar to get to Settings . T ouch • Bluetooth . T ouch • SEARCH FOR DEVICES . T ouch a Bluetooth device[...]

87 88 T o format a micr oSD card T ouch • on the Quick setting bar to get to Settings . T ouch • Storage. T ouch • Format SD car d , a popup message appears to warn you that formatting the micr oSD card will erase its contents. T ouch • to confirm. Sharing y our phone's mobile data connection 6.5 Y ou can share your phone's mobile[...]

89 90 T o connect/disconnect to a VPN T o connect to a VPN: T ouch • on the Quick setting bar to get to Settings . T ouch • More...VPN settings . VPNs you ha ve added ar e listed; touch the VPN you want to connect • with. In the dialog that opens, enter any r equested credentials and touch • Connect . T o disconnect: Open the Notification [...]

91 92 T ouch a category to browse its contents. Y ou can also select a subcategor y if there is one. Within each categor y you can select to view items sorted by T op paid, T op free, T op gr ossing, etc T ouch the Google Pla y Store icon on the top left of the screen or touch Back ke y to return to the pre vious screen. Do wnload and install 7.2 T[...]

93 94 T o request a r efund If you ar e not satisfied with the application, you can ask for a r efund within 15 minutes of the pur chase . Y our credit card will not be charged and the application will be remo ved. If you change y our mind, you can install the application again, but y ou will not be able to request a refund. T ouch the top left cor[...]

95 96 Multimedia applications 8 Camera 8.1 ........................................................ Y our mobile phone is fitted with a Camera for taking photos and shooting videos. Before using the Camera, please be sure to open the protectiv e lens cover to a void it affecting your pictur e quality . T o access this function, touch the Applicatio[...]

97 98 Fr ont camera shooting mode Switch to front camera, touch to access camera settings and the following options will displa y for y ou to choose from: Expression (4-shot) • T ouch to turn on expression (4-shot) function: once four photos tak en, the phone will automatically synthesize and sa ve them as one picture. T ap shooting • T ouch to[...]

99 100 W orking with pictures Y ou can work with pictures b y editing them, sharing them with friends, setting them as a contact photo or wallpaper , etc. Locate the picture y ou want to work on, touch the picture fr om full-screen picture vie w . Slide the icon bar below left and right to select one, touch icon to share the pictur e , touch icon a[...]

101 102 Y ouT ube 8.3 ....................................................... Y ouT ube is an online video-sharing service where the user can download, share and vie w videos. It suppor ts a streaming function that allows y ou to start watching videos almost as soon as they begin downloading from the Internet. T o access this function, touch the Ap[...]

103 104 Pla ying music 8.4.1 T ouch a song or touch Pla y from the drop-do wn menu to pla y the song.        T ouch to play the curr ent playlist in shuffle mode (tracks ar e play ed in random order).  T ouch to skip to the previous track in the album, pla ylist, or shuffle.  T ouch to pause/resume pla yback.  T ouch t[...]

105 106 Google Ma ps 9 (1) ................ Get My Location 9.1 Choose a data source to decide My Location 9.1.1 T ouch on the Quick setting bar to get to Settings , touch Location access . Mark the checkbox of Access to m y location , then the Switch beside GPS satellites will be automatically on to set GPS as the My location data source. Alternat[...]

107 108 Ho w to star (or unstar) a location 9.3.1 T ouch a location on a map . T ouch the address r ectangle which then opens. T ouch to sa ve the location. (Or touch to cancel the sa ving of that location.) View a list of sa ved items 9.3.2 T ouch to view nearby sa ved places. T ouch View all to view a list of sa ved places. T ouch a location in t[...]

109 110 Pre view sugg ested routes and decide on a r oute 9.4.2 more pr eferable or feasib le to you Y ou can previe w each turn in your route in Na vigation, Satellite, and other views. T ouch • Star t to previe w your selected route. T ouch • to open Route pre view , Step-by-step list , Mute/Unmute voice guidance , or Satellite vie w . T ouch[...]

111 112 Radio 10.3 ............................................................ Y our phone is equipped with a radio (1) . Y ou can use the application as a traditional radio with sa ved channels or with parallel visual information related to the radio pr ogram on the display if y ou tune to stations that offer a visual radio service . T o access t[...]

113 114 Alcatel Help 10.5 ................................................ T o access this function, touch the Application tab from the Home scr een, then touch Alcatel Help . Alcatel Help pro vides help when you ha ve questions or need assistance when using the phone. Other applications 10.6 (1) .......................................... The pre v[...]

115 116 Wi-Fi 11.1.2 Using Wi-Fi you can now surf the Internet without using your SIM car d whenev er you are in range of a wir eless network. The only thing you ha ve to do is to enter the Wi-Fi screen and configur e an access point to connect your phone to the wir eless network. For detailed instructions on using Wi-Fi, please refer to " 6.1[...]

117 118 T ethering & por table hotspot 11.1.7 This function allows you to shar e your phone's mobile data connection via USB or as a portable Wi-Fi access point (Please ref er to " 6.5 Sharing your phone's mobile data connection "). Mobile networks 11.1.8 Data connection • T ouch to turn on/off data connection. 3G service [...]

119 120 SY STEM Dial pad touch • tones Mark the check box to enable tones when using the dial pad. Audible selection • Mark the check box to enable sounds when making screen selections. Screen lock sound • Mark the check box to enable sounds to pla y when locking and unlocking the screen. Haptic feedback • Mark the check box to activate vib[...]

121 122 P ersonal 11.3 Location access 11.3.1 Use GPS satellites Check to use your phone’ s global positioning system (GPS) satellite receiv er to pinpoint your location within an accuracy as close as sev eral meters ("street le vel"). The process of accessing the GPS satellite and setting your phone's pr ecise location for the fir[...]

123 124 T rusted credentials T ouch to displa y trusted C A cer tificates. Install from SD car d T ouch to install encr ypted certificates from the microSD car d. Clear credentials T ouch to remov e all credentials. Languag e & input 11.3.3 Use the Language & input settings to select the language for the text on your phone and for configuri[...]

125 126 Advanced settings • T ouch to view more advanced settings f or android k eyboard, such as Ke y popup dismiss dela y , Suggest Contact name , etc. V oice search T ouch to view settings about voice sear ch, such as Language, Speech output, etc. T ext-to-speech output Prefer ed engine • T ouch to choose a prefer red text-to-speech engine, [...]

127 128 Factory data reset Phone reset will erase all of y our personal data from the internal phone storage, including information about your Google account, an y other accounts, your system and a pplication settings, and any downloaded applications. Resetting the phone does not erase an y system software updates you’ ve downloaded or an y files[...]

129 130 Accessibility 11.5.3 Accessibility settings can be used to configure an y accessibility plug-ins you ha ve installed on your phone. T alkBack T ouch to turn on/off T alkBack. Magnification gestur es T ouch to turn on/off and to activate/deactivate the zoom in/out function by triple-tapping the scr een. P ow er button ends call Mark the chec[...]

131 132 Allo w mock locations Mark the checkbox to permit a dev elopment tool on a computer to control wher e the phone believes it is located, rather than using the phone’ s own internal tools for this purpose. Select debug app T ouch to select debug app . W ait for debugger Mark the checkbox to wait for a debugger to attach bef ore executing. V[...]

133 134 Sho w CPU usage Mark the checkbox to show cur rent CPU usage. Profile GPU r endering Mark the checkbox to use 2D hardwar e acceleration in applications. Enable OpenGL traces T ouch to adjust OpenGL traces. Enable traces T ouch to adjust traces. Don't keep activities Mark the checkbox to destr oy all activities as soon as you lea ve. Ba[...]

135 136 Making the most of your 12 phone .................................. Y ou can download software upgrades for fr ee from the w ebsite (www . alcatelonetouch.com). ONE T OUCH Centre 12.1 ONE T OUCH Centre includes: Contacts • It allows you to back up contact entries so that y ou don't hav e to worry about losing, breaking, s witching ph[...]

137 138 FO T A Upgrade 12.2.2 Using the FO T A Upgrade tool you can update y our phone's software. T o access System Updates , please open the Notification panel and touch and then , then press About phoneSystem updates . Or you can dir ectly touch and access SettingsAbout phoneSystem updates . T ouch Check for updates , and the phone will [...]

139 140 This warranty shall not apply to def ects to your phone and/or accessory due to (without any limitation): 1) Non-compliance with the instructions for use or installation, or with technical and safety standards a pplicable in the geographical area where your phone is used, 2) Connection to any equipment not supplied or not recommended by TCT[...]

141 142 T roub leshooting 15 ................. Before contacting the service centre, you ar e advised to follow the instructions below: Y ou are advised to fully charge ( • ) the battery for optimal operation. Av oid storing large amounts of data in your phone as this ma y affect its • performance. Use • Factory data reset and Mobile Upgrade [...]

143 144 Invalid SIM car d Make sur e the SIM card has been corr ectly inserted (see " • Inserting or remo ving the SIM card "). Make sur e the chip on your SIM card is not damaged or scratched. • Make sur e the ser vice of your SIM car d is available. • Unable to mak e outgoing calls Make sur e you ha ve dialed a valid number and ha[...]

145 146 Check that your USB driv er is installed properly . • Open the Notification panel to check if the ONE T OUCH Center Agent • has been activated. Check that you ha ve mark ed the checkbox of USB debugging. • Check that your computer meets the r equirements for ONE T OUCH • Center Installation. Make sur e that you’ re using the right[...]

147 148 Audio supported formats AA C , AA C+, AAC++, AMR NB, AMR WB, MP3, Midi Video supported formats MPEG-4, H.263, H.264 Battery (1) Rechargeable Lithium battery • Capacity: 1800 mAh • Expansion Slot microSD™ memory card (Availability of microSD car d depends on market) Special Featur es G-sensor • Light Sensor • Pro ximity Sensor • [...]