Apple LATE 2009 manual

 Apple T echnician Guide Mac mini (Late 2009) Mac mini (Late 2009) and Mac mini Server (Late 2009 ) 2009-1 0-27[...]

 Apple Inc. © 2009 Apple Inc . All rights re ser ved . Under the copyright laws , this document ma y not be copied , in whole or in part, without the written consent of Apple . Every e ort has been made to ensure that the information in this document is accur ate. Apple is not responsible f or printing or clerical errors. Apple 1 Innite L[...]

Mac mini (Late 2009) C onten t s Manual Updates 7 Apple T echnician Guide introduced 2 0 O ctober 2009 7 Basic s Overview 1 0 F eatures Late 2009 C ongurations 1 0 Pr oduct Congurations 1 0 System Serial Number Loca tion 1 1 P ower Supply Serial Number Location 1 2 T rouble shootin g General T roubleshooting 1 4 Update Syst em Software 1 4 Ap[...]

Wireless Input Device L oses Connection 43 Uncategorized Sympt oms 45 Mass Storage 46 Hard Drive Not Recognized 46 Hard Drive Read/Write Err or 48 Hard Drive Noisy 4 9 Uncategorized Sympt om- Hard Drive 5 2 Optical Drive Not Recognized 54 Optical Drive Won ’t Accept/Eject Media 5 5 Optical Drive Read/Write Error 5 7 Optical Drive Not P er forming[...]

Removal 9 0 Reassembly 93 Antennas 9 5 Removal 96 Reassembly 98 Memor y 1 00 Audio Board 1 02 Removal 1 03 Reassembly 1 05 AirP or t/Bluetooth Combo C ard 1 0 6 IR Board and Cable 1 0 8 IR Board and Cable (Lat e 2009) 1 1 1 Hard Driv e Carrier (Late 2009) 1 1 4 Hard Driv e, Lo wer 1 1 6 Hard Driv e, Upper (Late 2009) 1 1 9 Removal 1 2 0 Reassembly [...]

Internal Views 1 4 5 F ront View 1 45 Side V iew 1 1 45 Side V iew 2 1 46 Mac mini w/Optical 1 46 Mac mini Ser ver w/Dual Hard Drives 1 4 7 P or t View 1 48[...]

Mac mini (Late 2009) Basics — Manual Updates 7 2009-1 1-03 Manual Updat es Apple T echnician Guide introduc ed 20 Oc tober 2009 T ake Apart: New parts specic to the Late 2009 congura tions: T op Housing, IR Board , Hard Drive Carrier , Har d Drive (Upper), Interconnect Board •[...]

Mac mini (Late 2009) Basics — Manual Updates 8 2009-1 1-03[...]

© 2009 Apple Inc . All rights reserved.  Apple T echnician Guide Basics Mac mini (Late 2009) Mac mini (Late 2009) and Mac mini Server (Late 2009)[...]

Mac mini (Late 2009) Basics — Overview 10 2009-1 1-03 O v er view This manual cov ers two Mac mini products developed in Late 2009: Mac mini (Late 2009), shown on left • Mac mini Ser ver (Late 2 009), shown on right • F eatures Late 2009 C ongurations Pr ocessor: 2.26GHz Intel Cor e 2 (Better), 2.53 GHz Int el Core 2 (Best), and 2.5 3 GHz [...]

Mac mini (Late 2009) Basics — Overview 11 2009-1 1-03 Sy stem Serial Number Location The product serial number and Ethernet ID are located on the bottom housing .[...]

Mac mini (Late 2009) Basics — Overview 12 2009-1 1-03 P ower Supply Serial Number Location Locate the po wer supply . 1. Look closely int o the opening on the end of the power supply . T he serial number is located 2. on the inside cavity of the power supply , where the plug inser ts into the pow er supply .[...]

© 2009 Apple Inc . All rights reserved.  Apple T echnician Guide T roubleshooting Mac mini (Late 2009) Mac mini (Late 2009) and Mac mini Server (Late 2009)[...]

Mac mini (Late 2009) General T roubleshooting — Apple Diagnostics 14 2009-1 1-03 General T roubleshooting Update S ystem Sof tware Important : Whenever possible bef ore beginning troubleshooting , ensure the lat est software and rmware updates ha ve been applied . Apple Diagnostics Run diagnostics to determine if any of the modules ar e malfun[...]

Mac mini (Late 2009) General T roubleshooting — Block Diagram 15 2009-1 1-03 Block Diagram Refer to this diagram t o see how modules are int errelated .[...]

Mac mini (Late 2009) General T roubleshooting — Common Reset P rocedures 16 2009-1 1-03 C ommon Reset P rocedur es When a reset proc edure is required f or troubleshooting , follow the applicable steps: Resetting the Sy stem Management C ontroller (SMC) T o reset pow er management via the SMC chip: Unplug all cables from computer , including pow [...]

Mac mini (Late 2009) General T roubleshooting — Common Reset P rocedures 17 2009-1 1-03 Starting Up in Safe Mode A Safe Boot is a special way t o start M ac OS X when troubleshooting . T o star t up into Safe Mode (Safe Boot), Make sure the computer is shut down. 1. Pr ess the power button. 2. Immediately after you hear the startup tone, press an[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 18 2009-1 1-03 S ymptom Cha r ts F ollow the steps in the order indicat ed below . If an action resolv es the issue, retest the syst em to verify . Note: A compilation of Quick Check tables is av ailable at: http://service.info .apple.com/QRS/en/quickreferenc e.pdf Star tup and P o wer No[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 19 2009-1 1-03 Deep Dive Unlikely cause: s peakers Check Result Action Code P ower ON system. V erify if 1. there is any indication tha t the system has power ed up (fan rotation, hard drive or optical drive noise, backlight turns on). Ye s The symptom is po wering up. Jump to W on’ t S[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 20 2009-1 1-03 W on ’t Start Up Quick Check Symptoms Quick Check W on’ t Start Up No startup chime • Error tones during startup. • Grey screen with fan noise , or • other noise. Will not progress beyond • Apple logo or spinning gear . Isolate OS by starting up from original in[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 21 2009-1 1-03 Remove the coin batt er y on 3 . the logic board , and leave out for appro ximately 1 minute . Then reinstall the battery . This will reset the logic board . Does the computer startup properly now? Ye s Issue resolv ed by logic board reset. Measure DC voltage on the battery[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 22 2009-1 1-03 Intermitt ent Shutdo wn Quick Check Symptoms Quick Check Intermitten t Shutdown P owers o during star tup. • P owers o during desktop use. • Computer re starts • spontaneously . P owers o when waking from • sleep. Isolate OS by starting up from original Ins[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 23 2009-1 1-03 With known-good AC power 2. cord and AC outlet , does the unit continue to shut down? Ye s Go to step 3 . No Replace adapter P02 Disconnect the hard drive 3. power cable from the har d drive and start the machine from the Install DVD , the same make and model computer in T [...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 24 2009-1 1-03 Kernel P anic, Sy stem Crashe s Quick Check Symptoms Quick Check Kernel P anic, S ystem Crashes Kernel P anic on star tup or • desktop use. System freez e during use. • System freez e upon wake from • sleep. Isolate OS by starting up system from original 1. Install me[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 25 2009-1 1-03 Use known-good SDRAM in 3. the system. Does the computer star t without kernel panic now? Ye s Install user’ s SDRAM and test. If kernel panic repeats, replace SDRAM. V erify that the correct SDRAM is being used. X0 1 No Go to step 4. Remove AirP or t /Bluetooth card 4. a[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 26 2009-1 1-03 No Video Unlikely cause: hard driv e, optical drive, speakers, camera, microphone Quick Check Symptoms Quick Check No V ideo No image. • Check display c onnections 1. Check connections for pin damage. 2. Reset SMC. 3. Go to Deep Dive. 4. Deep Dive: No Video Check Result A[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 27 2009-1 1-03 C orrupted Video Unlikely cause: A dapter , hard drive, optical drive, fan, or speaker . Quick Check Symptoms Quick Check Corrupted Video T ext and graphics appear fuzz y • Image corrupted • Set System P referenc es/Display L CD panel to 1. native resolution. Non-native[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 28 2009-1 1-03 Inspect display connector and 3. display cable s. Reseat. D oes the issue persist? Ye s Replace L ogic board. Go to step 4. M04 No Issue likely caused by poor connection. R eturn computer to user . V er ify whether issue is still 4. present with r eplacement logic board ins[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 29 2009-1 1-03 Burnt Smell/Odor Unlikely cause: s peakers, microphone, housing Quick Check Symptoms Quick Check Burnt Smell/Odor Burning smell • Unusual odor • V er ify source of smell/odor is emanating from the 1. system. Refer to KBase articles: 2. http://support.apple.com/kb/T A220[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 30 2009-1 1-03 Can the source of the odor be 3. located using nose? Ye s Replace a ect module(s) and retest syst em. P08 No Contact Apple f or assistance if you feel tha t there is a possible safety issue with the computer that has not been resolved in the pr evious steps.[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 31 2009-1 1-03 Noise , Hum, Vibration Unlikely cause: enclosure , cable s. Quick Check Symptoms Quick Check Noise/Hum/Vibration Buzzing noise • Rattling noise • Ticking noise • Squeaking • V er ify that the vents on the bott om and 1. back of the system are free of dust and other [...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 32 2009-1 1-03 Deep Dive Check Result Action Code Run Apple Hardwar e T est or 1. Apple Server Diagnostics. Was an error generated? Ye s Suspect possible fan or sensor error . Check fan cable connection to the interc onnect board. No Go to step 2. Does noise sound like fan 2. running fast[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 33 2009-1 1-03 Reinstall fan while carefully 6. ensuring that the cable is routed properly and there ’ s no interference with the fan blades. After reassembling system verify that the noise issue is resolved . Ye s Noise issue resolv ed. Suspect issue cause by int er ference from wiring[...]

Mac mini (Late 2009) Sympt om Charts — Star tup and Po wer 34 2009-1 1-03 Uncategorized S ymptoms Quick Check Symptoms Quick Check Uncategorized S ymptoms Unable to locate appropriat e • symptom code. Make sure system is plugged into a known-good 1. outlet. Listen for boot chime , fan, optical drive, or hard 2. drive noise which indicates syst [...]

Mac mini (Late 2009) Sympt om Charts — Communications 35 2009-1 1-03 C ommunications AirP or t/Bluetooth Issues Note: If one antenna fails , all 3 antennas must be replaced because they are paired . Or der kit 076-1 3 3 7 . Quick Check Symptoms Quick Check AirP or t/Bluetooth Issues Unable to join networks or pair • devices Card not av ailable [...]

Mac mini (Late 2009) Sympt om Charts — Communications 36 2009-1 1-03 Deep Dive Check Result A ction Code Open System P roler . AirPort 1. is listed under Network, while Bluetooth is listed under USB . Is AirP or t/Bluetooth recognized? Ye s Install all software updates for AirP or t/Bluetooth. AirPort, go to step 3 . Bluetooth, go to step 4 No[...]

Mac mini (Late 2009) Sympt om Charts — Communications 37 2009-1 1-03 With the AirP or t/Bluetooth card 6. replaced and ant enna cables inspected for damage and replaced if necessary , are the connection issues resolved? Ye s Issue resolv ed. No Replace the logic board M1 1 Replace the wireless ex cable , 7. and retest. Is Airport/Bluetooth rec[...]

Mac mini (Late 2009) Sympt om Charts — Communications 38 2009-1 1-03 AirP or t/Bluetooth Car d Kernel P anic Note: If one antenna fails , all 3 antennas must be replaced because they are paired . Or der kit 076-1 3 3 7 . Quick Check Symptoms Quick Check AirP or t/Bluetooth Card Kernel Panic Kernel P anic on star tup • Kernel P anic or freezing [...]

Mac mini (Late 2009) Sympt om Charts — Communications 39 2009-1 1-03 Ethernet P or t/Device Issue Unlikely cause: A dapter , hard drive, optical drive, fan Quick Check Symptoms Quick Check Ethernet P or t/Device Issue No Ethernet device presen t • Unable to access network • resource s Ethernet device shows no • connection Ethernet device un[...]

Mac mini (Late 2009) Sympt om Charts — Communications 40 2009-1 1-03 Connect the computer to 3. another Macintosh computer using CA T5 ethernet cable. Mac OS X 1 0.5 users see ar ticle < http://docs.info .apple.com/ article.html?path=Mac/1 0.5/ en/8429.h tml >. Mac OS X 1 0.6 users see ar ticle < http://docs.info .apple.com/ article.html[...]

Mac mini (Late 2009) Sympt om Charts — Communications 41 2009-1 1-03 Wirele ss Input Device Doesn ’t P air Quick Check Symptoms Quick Check Wireless Input Devic e Doesn ’t Pair Can ’t get system to recognize • the Bluetooth keyboard or mouse Remove and reinstall the batt eries for the device . 1. Check that device is pow ering on. 2. Use [...]

Mac mini (Late 2009) Sympt om Charts — Communications 42 2009-1 1-03 With the wireless mouse 5. paired , does the mouse stay connected? Ye s Issue resolv ed No Inspect and reseat the Bluetooth antenna cable . Replace damaged antenna cable or AirP or t/Bluetooth card if the antenna c onnector is damaged. Go to step 6 X03 With the wireless mouse 6.[...]

Mac mini (Late 2009) Sympt om Charts — Communications 43 2009-1 1-03 Wirele ss Input Device L oses C onnection Quick Check Symptoms Quick Check Wireless Input Devic e Loses Connection Wireless keyboard , mouse, or • other wireless input device loses connection. Remove and reinstall the batt eries for the device . 1. Check that device is pow eri[...]

Mac mini (Late 2009) Sympt om Charts — Communications 44 2009-1 1-03 Log int o new Admin User 5. account. With the device on, run the Bluetooth Setup Assistant. Can you successfully pair the device with the New User? Ye s User-based issue . T roubleshoot software on User account. No repair needed. No Remove the f ollowing le: / Library/Prefere[...]

Mac mini (Late 2009) Sympt om Charts — Communications 45 2009-1 1-03 Uncategorized S ymptoms Quick Check Symptoms Quick Check Uncategorized S ymptoms Unable to locate appropriat e • symptom code. V er ify System P references/Network settings 1. are congured appropriat ely to support communication method . F or Ethernet connection issues veri[...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 46 2009-1 1-03 Mass Stor age Hard Driv e Not Recognized Unlikely cause: A C adapter , fan, s peaker . Quick Check Symptoms Quick Check Drive Not Recogniz ed (H0 1) Drive No Boot (H02) Flashing Question Mark • Boots to Grey Screen • Boots to Blue Screen • Use a known good mouse. A stuck mo[...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 47 2009-1 1-03 Inspect hard drive , interconnect 5. board , and connec tors for ben t pins, or other damage to the cable. Ye s Replace int erconnect board. Go to step 8 H04 No Go to step 6 Reseat inter connect board, 6. hard drive and logic board connections and verify whether computer starts u[...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 48 2009-1 1-03 Hard Driv e Read/W rite Error Unlikely cause: L CD panel, power supply , fans, speakers, camera, microphone Quick Check Symptoms Quick Check Drive Read/W rite Error (H03) Drive Bad Sector/Defective (H05) Drive F ormatting Issues (H07) Cannot sav e documents • Read/write error m[...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 49 2009-1 1-03 T est with known good hard 6. drive. V erify that system boots successfully and that Disk utility ‘ V erify ’ func tion reports no errors. Ye s Install user drive , go to step 8 No Interc onnect board veried or replaced and known good Hard drive installed . Replace logic b[...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 50 2009-1 1-03 Deep Dive Check Result Action Code Boot from Install DVD or 1. external drive and run Disk Utility . V erify that user hard drive is av ailable for Disk Utility to repair . Ye s Go to step 2 No Go to H0 1 Drive not recognized/moun t Run Disk Utility ‘Repair Disk ’ 2. function[...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 51 2009-1 1-03 With hard drive remov ed and 8. no media in the optical drive, boot from an external volume and determine if the noise is caused by media in the optical drive. Ye s Go to J04 Optical Drive Noisy . No Go to step 9 . With replacement hard driv e 9. installed verify whether noise le[...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 52 2009-1 1-03 Uncategorized S ymptom- Hard Drive Quick Check Symptoms Quick Check Uncategorized S ymptom Unable to locate appropriat e • symptom Start up the computer holding down the “D” k ey 1. on the keyboard to see if Apple Hardwar e T est on the hard drive will boot. If so, run the [...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 53 2009-1 1-03 Deep Dive-Uncategoriz ed Symptoms Check Result Action Code V er ify whether an existing 1. symptom chart applies to the issue reported by the customer . Ye s Jump to appropriat e symptom chart ow . No Document reported failure symptom and send feedback to smfeedback2@apple sta[...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 54 2009-1 1-03 Optical Drive Not Rec ognized (F or systems with optical drives) Quick Check Symptoms Quick Check Drive Not Recogniz ed/Mount (J05) Discs inject and ejec t, but do • not appear in Finder Use Apple Syst em Proler Serial-A T A section to 1. see if the optical drive appears. Ap[...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 55 2009-1 1-03 Connect original optical drive 5. to known good interconnect board. Do both types of media reliably read now? Ye s Inter connect board issue. Replace Interc onnect board . Go to step 6 X03 No Replace optical drive. J03 T est read compatible known 6. good CD and DVD media (Install[...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 56 2009-1 1-03 Connect known good optical 3. drive to int erconnect board. V er ify that known good optical drive is listed in the Syst em Pr oler device tree. Ye s Go to step 4. No Suspect interconnect board . Go to step 7 With known good optical drive 4. installed, test f or media inject/ [...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 57 2009-1 1-03 Optical Drive Read/W rite Error Quick Check Symptoms Quick Check Drive Read/W rite Data Error (J03) Errors when writing optical • media. Errors when reading optical • media. Hang when accessing or • preparing to write data. T est optical media in another drive of the same 1[...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 58 2009-1 1-03 Connect original optical drive 5. to known good interconnect board. Do both types of media reliably read now? Ye s Inter connect board issue. Replace interc onnect board. Go to step 6 X03 No Replace optical drive. J03 T est write data to c ompatible 6. CD and DVD media. V erify b[...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 59 2009-1 1-03 Connect known good optical 3. drive to Inter connect board. Do both types of media reliably read now? Ye s Inter connect board connections on logic board good. Go to step 5 No Replace Interc onnect board and test (X03). If issue persists, replace logic board (M1 9). Go to step 6 [...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 60 2009-1 1-03 Deep Dive Check Result Action Code Optical drive should per form 1. a single reset sequence . Is optical drive constantly seeking or cycling eject mechanism without an optical disc installed?? Ye s Drive mechanism damaged . Replace optical drive. J05 No Go to step 2 V er ify medi[...]

Mac mini (Late 2009) Sympt om Charts — M ass Storage 61 2009-1 1-03 Uncategorized S ymptoms Check Result Action Code V er ify whether existing 1. symptom code applies to the issue reported by the user . Ye s Jump to appropriat e symptom code ow . No Document reported failure and send feedback to smfeedback2@apple.c om stating that a suitable s[...]

Mac mini (Late 2009) Sympt om Charts — Input/Output D evices 62 2009-1 1-03 Input/Output Device s Apple Remote Inoperable Unlikely cause: A dapter , fan, optical driv e, hard drive Quick Check Symptoms Quick Check Apple Remote Inoperable Apple Remote doesn ’t bring up • F ront Row Apple Remote doesn ’t control • iT unes Apple Remote doesn[...]

Mac mini (Late 2009) Sympt om Charts — Input/Output D evices 63 2009-1 1-03 Open the Apple System P roler . 4. Selecting USB, do you see “IR Receiver” listed? Ye s IR Receiver r epor ting on USB bus. Check for lens block. Go to step 5 No Inspect and reseat IR cable to IR board. Replace a damaged IR cable. Go step 6 After clearing lens, doe[...]

Mac mini (Late 2009) Sympt om Charts — Input/Output D evices 64 2009-1 1-03 Audio: Built-in Speaker Has Distor ted Sound Quick Check Symptoms Quick Check Audio: Built-in Speakers Hav e Distorted Sound No audio from one or both • speakers. Audio from s peakers distor ted • Launch Syst em Pref erences and select Sound/ 1. Output options. V erif[...]

Mac mini (Late 2009) Sympt om Charts — Input/Output D evices 65 2009-1 1-03 Install known good speaker 4. into location where dist or ted sound was heard . V erify that sound quality improves. Ye s Speaker bad. Replace speaker and retest. M09 No Suspect speaker amplier . Replace audio board . M09 Audio: Built-in Speaker Has No Audio Quick Chec[...]

Mac mini (Late 2009) Sympt om Charts — Input/Output D evices 66 2009-1 1-03 V er ify whether customer 3 . reported audio issue has been resolved . Ye s Issue no longer presen t. Return system to customer . No Go to step 4. Boot system from Install DVD or 4. another known good bootable volume. Verify whether issue still occurs. Ye s Go to step 5 .[...]

Mac mini (Late 2009) Sympt om Charts — Input/Output D evices 67 2009-1 1-03 F ireWir e Device s Not Recognized Quick Check Symptoms Quick Check Fir eWire Devic es Not Recognized Fir eWire external drive not • recognized Fir eWire printer not recogniz ed • F or external FireWire driv es, make sure any 1. external power source is plugged in and[...]

Mac mini (Late 2009) Sympt om Charts — Input/Output D evices 68 2009-1 1-03 Is the Fir eWire device 4. recognized with a known good Fir eWire cable on the user ’ s computer? Ye s F ireWire cable issue. Issue resolved . No Fir eWire device may need additional power . Use a powered F ireWire hub. If the issue persists, check for any rmware upd[...]

Mac mini (Late 2009) Sympt om Charts — Input/Output D evices 69 2009-1 1-03 USB Device s Not Recognized Quick Check Symptoms Quick Check USB Devices Not Rec ognized USB wired keyboard/mouse not • recognized USB external drive not • recognized USB printer not recogniz ed • F or printers and external USB drives , make sure 1. any external pow[...]

Mac mini (Late 2009) Sympt om Charts — Input/Output D evices 70 2009-1 1-03 Are known good mouse and 3. keyboard recognized? Ye s T est original mouse and keyboard. Replace if still not recognized . Go to st ep 5 No External USB por ts not functioning. Replace logic board. With no USB devices 4. connected, restart the computer . Did Bluetooth Mou[...]

Mac mini (Late 2009) Sympt om Charts — Input/Output D evices 71 2009-1 1-03 Wired K eyboard Does Not F unc tion Pr operly Quick Check Symptoms Quick Check Wired K eyboard Does Not F unction Properly Some or all keys on the • keyboard don ’t work Eject key or Caps Lock key • doesn ’t seem to work Some keys don’ t work as • expected The[...]

Mac mini (Late 2009) Sympt om Charts — Input/Output D evices 72 2009-1 1-03 With optical media in the drive, 5. hold the Media Eject k ey . D oes the disc eject normally and the eject symbol appear? Ye s Media eject key delay . No repair necessary . No Go to Optical Drive Won ’t Accept/Reject Media Open System P refer ences > 6. Universal Ac[...]

Mac mini (Late 2009) Sympt om Charts — Input/Output D evices 73 2009-1 1-03 Ke yboard: Specic Keys Do Not Res pond Quick Check Symptoms Quick Check Keyboar d: Specic Keys Do Not Respond One or more keys do not • respond when pr essed Key sticks • Keycap missing • If wireless keyboard is being used verify that it is 1. properly paired [...]

Mac mini (Late 2009) Sympt om Charts — Input/Output D evices 74 2009-1 1-03 Deep Dive Check Result Action Code Does the computer recogniz e 1. the keyboard or mouse when plugged into the USB ports? Ye s T est in all USB ports to ensure all USB por ts working as expected. Replace logic board for any r ear por t failures . Replace keyboard for any [...]

Mac mini (Late 2009) Sympt om Charts — Input/Output D evices 75 2009-1 1-03 Uncategorized S ymptoms Quick Check Symptoms Quick Check Uncategorized S ymptoms Unable to locate appropriat e • symptom code. V er ify that external I/O device (where applicable) 1. works on another system. F or third part y I/O devices make sure necessary 2. software [...]

Mac mini (Late 2009) Sympt om Charts — M echanical 76 2009-1 1-03 Mechanical Noise/Hum/Vibration Quick Check Symptoms Quick Check Noise/Hum/Vibration Buzzing noise • Rattling noise • Ticking noise • Squeaking noise • V er ify that the vents on the bott om system are 1. free of dust and other obstructions that might inhibit proper airow[...]

Mac mini (Late 2009) Sympt om Charts — M echanical 77 2009-1 1-03 Deep Dive Check Result Action Code Run Apple Hardwar e T est or 1. Apple Server Diagnostics. Was an error generated? Ye s Check fan connection to interc onnect board and retest. No Go to step 2. Does noise sound like fan is 2. running faster than expected? Ye s Reset SMC by disc on[...]

Mac mini (Late 2009) Sympt om Charts — M echanical 78 2009-1 1-03 Sy stem Runs Hot Quick Check Symptoms Quick Check Syst em Runs Hot System f eels very hot • F an not operating • F an running fast • System is noisy • V er ify that the vents on the bott om are free of 1. dust and other obstructions that might inhibit proper airow throug[...]

Mac mini (Late 2009) Sympt om Charts — M echanical 79 2009-1 1-03 Remove fan and rotat e the 3. blades. V er ify that fan blades spin smoothly without interference from fan housing and that the fan blades are all intact. Ye s F an reseated , blade s rotate , noise gone. No Replace a ected fan. P06 Ph ysical Damage Quick Check Symptoms Quick Ch[...]

© 2009 Apple Inc . All rights reserved.  Ser vic e Source T ake Apar t Mac mini (Late 2009) Mac mini (Late 2009) and Mac mini Server (Late 2009)[...]

Mac mini (Late 2009) T ake Apar t — General Information 81 2009-1 1-03 General Inf ormation General T ools The follo wing tools are required to service the computer: ESD wriststrap and mat • T weezers • Jeweler’ s #0 Phillips screwdriver • Jeweler’ s #1 Phillips screwdriver • Phillips #2 screwdriver • Black stick (9 22-5065), or oth[...]

Mac mini (Late 2009) T ake Apar t — General Information 82 2009-1 1-03 Logic Board EMI Clips Be careful not to damage the EMI clips on the underside of the logic board . Plac e the board on 1 the antistatic foam when the boar d is not in a system. Important 2 : Return the logic board to Apple service in the correct logic board packaging and with [...]

Mac mini (Late 2009) T ake Apar t — T op Housing 83 2009-1 1-03 F irst Steps Shut down the • computer . Place the computer on • a clean, at sur face. T ools Putty knife (92 2-676 1) • ESD mat and wrist • strap T op Housing[...]

Mac mini (Late 2009) T ake Apar t — T op Housing 84 2009-1 1-03 Remov al T urn the computer 1 over . Inser t the tool 2 (0.25 inch / 6.3 5 millimeters) into the gap. Pry the tool away 3 from the computer . Note : Y ou will hear little cracking sounds as the latches release and the bottom separates fr om the top housing Repeat on other side. 4 Usi[...]

Mac mini (Late 2009) T ake Apar t — T op Housing 85 2009-1 1-03 Reassembly Align rear I/O panel 1 with top housing . Make sure the white 2 latches are tucked inside bottom housing as you press the top and bottom together . Squeeze until there 3 are no visible gaps.[...]

Mac mini (Late 2009) T ake Apar t — T op Housing, Ser ver (Late 2009) 86 2009-1 1-03 F irst Steps Shut down the • computer . Place the computer on • a clean, at sur face. Note: This optical-less top housing is for the dual hard drive server conguration only . T ools Putty knife (92 2-676 1) • ESD mat and wrist • strap T op Housing ,[...]

Mac mini (Late 2009) T ake Apar t — T op Housing, Ser ver (Late 2009) 87 2009-1 1-03 Remov al T urn the computer 1 over . Inser t the tool 2 (0.25 inch / 6.3 5 millimeters) into the gap. Pry the tool away 3 from the computer . Note : Y ou will hear little cracking sounds as the latches release and the bottom separates fr om the top housing Repeat[...]

Mac mini (Late 2009) T ake Apar t — T op Housing, Ser ver (Late 2009) 88 2009-1 1-03 Reassembly Align rear I/O panel 1 with top housing . Make sure the white 2 latches are tucked inside bottom housing as you press the top and bottom together . Squeeze until there 3 are no visible gaps.[...]

Mac mini (Late 2009) T ake Apar t — Internal F rame 89 2009-1 1-03 F irst Steps Remove: T op housin • g T ools Phillips #0 screwdriver • Black stick • In ternal F r ame[...]

Mac mini (Late 2009) T ake Apar t — Internal F rame 90 2009-1 1-03 Remov al Note : Depending on the conguration, the internal frame will either have an optical drive or a second hard drive installed on the internal frame. The internal frame remov al procedure is the same for both. Locate 3 an tennas on 1 internal frame. 2 Squeeze black posts t[...]

Mac mini (Late 2009) T ake Apar t — Internal F rame 91 2009-1 1-03 3 Pull the 2 other antennas straight up and o the spring posts. Important: Leave antennas connected to the AirP or t/ Bluetooth card unless you are replacing the antennas or the AirP or t/Bluetooth card. 4 With a black stick, disconnect the audio exible cable from interc onn[...]

Mac mini (Late 2009) T ake Apar t — Internal F rame 92 2009-1 1-03 5 Remove 4 int ernal frame screws, located in each corner: 3 (9 22-7 3 25) • 1 longer screw , near • power on LED (9 22- 7 32 4) 6 Lift internal frame up and o bottom housing. Important : Leav e antennas connected to the AirP or t/ Bluetooth card unless you are replacing th[...]

Mac mini (Late 2009) T ake Apar t — Internal F rame 93 2009-1 1-03 Reassembly Replace the internal 1 frame. Route the 2 antennas 2 (on the side) so they are out of the way of the internal frame. 3 Route the AirP or t antenna up through opening in internal frame. T uck antenna into 4 cable channel on internal frame.[...]

Mac mini (Late 2009) T ake Apar t — Internal F rame 94 2009-1 1-03 5 Check that the power button cable is not pinched by the internal frame.[...]

Mac mini (Late 2009) T ake Apar t — Antennas 95 2009-1 1-03 F irst Steps Remove: T op housin • g Important : If one antenna fails, all 3 antennas must be replaced because they are paired . Order k it 076- 1 35 2 for Mac mini (Late 2009) congura tions. T ools Phillips #0 screwdriver • Black stick • An tennas[...]

Mac mini (Late 2009) T ake Apar t — Antennas 96 2009-1 1-03 Remov al Squeeze black posts 1 together and pull AirP or t antenna board straight up and o the post. 2 Rotate the computer 1 80 degrees.[...]

Mac mini (Late 2009) T ake Apar t — Antennas 97 2009-1 1-03 Pull each ant enna 3. straight up and o the spring posts. Remove 4 internal frame. Important: Leave antennas connected to the AirP or t/ Bluetooth card unless you are replacing the antenna or the AirP or t/Bluetooth card.[...]

Mac mini (Late 2009) T ake Apar t — Antennas 98 2009-1 1-03 5 On the AirP or t/ Bluetooth card , carefully disconnect red antenna fr om J3 • gray ant enna from J2 • blue antenna • (Bluetooth) from J4 exible AirP or t/ • Bluetooth cable W ARNING : Be careful not to damage the antenna connectors as it may induce antenna or AirP or t/ Blu[...]

Mac mini (Late 2009) T ake Apar t — Antennas 99 2009-1 1-03 2 Route antenna up through the frame and into cable channel on the internal frame.[...]

Mac mini (Late 2009) T ake Apar t — Memor y 1 00 2009-1 1-03 F irst Steps Remove: T op housin • g I • nternal frame T ools Black stick • Memor y[...]

Mac mini (Late 2009) T ake Apar t — Memor y 101 2009-1 1-03 Remov al Pr ess the latches on 1 the DIMM socket outward. The DIMM will pop up 2 slightly . Remove the DIMM 3 from the slot. Replacement Note: Pr ess DIMM into socket and press downward until DIMM clicks into place.[...]

Mac mini (Late 2009) T ake Apar t — Audio Board 1 02 2009-1 1-03 F irst Steps Remove: T op housin • g T ools Phillips #0 screwdriver • Black stick • A udio B oard[...]

Mac mini (Late 2009) T ake Apar t — Audio Board 1 03 2009-1 1-03 Remov al Disconnect audio 1 ex cable from interc onnect board. Remove int ernal 2 frame. Note : It’ s possible to remove the a udio board without removing the int ernal frame, but for visual referenc e it has been removed . Remove 1 screw 3 9 22- 732 5.[...]

Mac mini (Late 2009) T ake Apar t — Audio Board 1 04 2009-1 1-03 4 With a black stick or your nger , pull back on the metal tab to release the board from the bracket. Carefully remo ve the 5 audio board from I/O por ts.[...]

Mac mini (Late 2009) T ake Apar t — Audio Board 1 05 2009-1 1-03 Reassembly P osition audio board 1 por ts under metal tabs on the bottom housing. 2 Pull back on the metal tab and seat the audio board int o the por ts on the bottom housing. T est the alignment 3 by inserting a headphone connector into the headphone jack.[...]

Mac mini (Late 2009) T ake Apar t — AirP ort/Bluetooth Combo Card 10 6 2009-1 1-03 F irst Steps Remove: T op housin • g Internal fram • e Important: Leave antennas connected to the AirP or t/Bluetooth card unless you are r eplacing the antennas or the AirP or t/Bluetooth card. T ools Phillips #0 screwdriver • AirP or t/Bluetooth C ombo Car [...]

Mac mini (Late 2009) T ake Apar t — AirP ort/Bluetooth Combo Card 10 7 2009-1 1-03 Remov al Remove 3 screws 9 22- 1 6680. Disconnect the 2 orange exible Airport/Bluetooth cable. Lift the AirP or t/ 3 Bluetooth card out of the computer with antennas attached . Important: Leave antennas connected to the AirP or t/ Bluetooth card unless you are r[...]

Mac mini (Late 2009) T ake Apar t — IR Board and Cable 1 08 2009-1 1-03 F irst Steps Remove: T op housin • g Internal fram • e T ools Phillips #0 screwdriver • Black stick • IR Board and C able[...]

Mac mini (Late 2009) T ake Apar t — IR Board and Cable 1 09 2009-1 1-03 Remov al Remove 1 screw 1 9 22- 8820. Note the IR cable 2 routing within the internal frame befor e you disconnect the cable from the interc onnect board. 3 Remove the IR cable from the cable channel.[...]

Mac mini (Late 2009) T ake Apar t — IR Board and Cable 11 0 2009-1 1-03 4 Disconnect IR cable from J2 1 1 on the interc onnect board.[...]

Mac mini (Late 2009) T ake Apar t — IR Board and Cable (Late 2009) 111 2009-1 1-03 F irst Steps Remove: T op housin • g Internal fram • e T ools Phillips #0 screwdriver • Black stick • IR Board and C able (L at e 2009)[...]

Mac mini (Late 2009) T ake Apar t — IR Board and Cable (Late 2009) 11 2 2009-1 1-03 Remov al Remove 1 screw 1 9 22- 8820. Note the IR cable 2 routing within the internal frame befor e you disconnect the cable from the interc onnect board. 3 Remove the IR cable from the cable channel.[...]

Mac mini (Late 2009) T ake Apar t — IR Board and Cable (Late 2009) 11 3 2009-1 1-03 4 Disconnect IR cable (brown, gray , and black cable) from J2 1 1 on the interc onnect board.[...]

Mac mini (Late 2009) T ake Apar t — Hard Drive Carrier (Late 2009) 11 4 2009-1 1-03 F irst Steps Remove: T op housin • g Internal fram • e Note: This carrier is used on the dual hard drive conguration only . T ools Phillips #0 screwdriver • Black stick • Har d Driv e Carrier (Lat e 2009)[...]

Mac mini (Late 2009) T ake Apar t — Hard Drive Carrier (Late 2009) 11 5 2009-1 1-03 Remov al 1 Remove 6 screws; 4 from the carrier and 2 from the inter connect board. (4) 9 22-882 2 • (2) 9 22-882 0 • Disconnect the 2 hard drive from the interc onnect board. Slide hard drive carrier o the internal frame. 3 If you are replacing the carrier [...]

Mac mini (Late 2009) T ake Apar t — Hard Drive, Lower 11 6 2009-1 1-03 F irst Steps Remove: T op housin • g Internal fram • e Note: On the Mac mini dual hard drive conguration, this drive is known as the “lower ” drive. T ools Phillips #1 screwdriver • Black stick • Har d Driv e , Lo wer[...]

Mac mini (Late 2009) T ake Apar t — Hard Drive, Lower 11 7 2009-1 1-03 Remov al Remove 4 screws 1 9 22- 8822. 2 Disconnect the hard drive sensor cable from J204 on the interc onnect board.[...]

Mac mini (Late 2009) T ake Apar t — Hard Drive, Lower 11 8 2009-1 1-03 3 With a black stick, pr y hard drive from the interc onnect board connector . Carefully remo ve the 4 hard drive from the internal frame. Note : The hard drive sensor cable remains with the hard drive.[...]

Mac mini (Late 2009) T ake Apar t — Hard Drive, Upper (Late 2009) 11 9 2009-1 1-03 F irst Steps Remove: T op housin • g Internal fram • e Hard drive carrier • Note: On the Mac mini dual hard drive conguration, this drive is known as the “upper” drive. T ools Phillips #0 screwdriver • Black stick • Har d Driv e , Upper (Late 2009)[...]

Mac mini (Late 2009) T ake Apar t — Hard Drive, Upper (Late 2009) 12 0 2009-1 1-03 Remov al T urn over the hard 1 drive carrier . Remove 4 screws: 2 9 22-882 2. • Note : The upper drive does not hav e a temp sensor cable like the lower hard drive. Reassembly Slide hard drive 1 carrier into internal frame. Slide hard drive 2 connector into inter[...]

Mac mini (Late 2009) T ake Apar t — Optical Drive 121 2009-1 1-03 F irst Steps Remove: T op housin • g Internal fram • e T ools Phillips #0 screwdriver • Black stick • Optical Driv e[...]

Mac mini (Late 2009) T ake Apar t — Optical Drive 12 2 2009-1 1-03 Remov al Remove 2 screws 1 9 22- 6680. 2 Rotate the internal frame 1 80 degrees. Remove 2 more screws 9 22-6680 .[...]

Mac mini (Late 2009) T ake Apar t — Optical Drive 12 3 2009-1 1-03 3 Rotate the internal frame so the interc onnect board is facing you. Remove 2 interc onnect board screws 9 22-6680 . 2 (9 22-6680)1 09 1 • Remove the black 4 tape attaching from the interc onnect to the optical drive. Use a black stick to 5 pr y the optical drive from the inter[...]

Mac mini (Late 2009) T ake Apar t — F an 12 4 2009-1 1-03 F irst Steps Remove: T op housin • g Internal fram • e T ools Phillips #0 screwdriver • Black stick • F an[...]

Mac mini (Late 2009) T ake Apar t — F an 12 5 2009-1 1-03 Remov al Remove 2 fan screws 1 9 22-88 1 9. Fr ee fan tab from the 2 corner of the internal frame.[...]

Mac mini (Late 2009) T ake Apar t — F an 1 26 2009-1 1-03 3 Remove the fan cable from the cable channel. Disconnect the 4 twisted (black, blue and gray) fan cable from connector J205 on the interc onnect board. Replacement Note : Make sure to connect the fan. I f the fan connector is disconnected, the computer will quickly ash the LED and then[...]

Mac mini (Late 2009) T ake Apar t — Interconnect Board 12 7 2009-1 1-03 F irst Steps Remove: T op housin • g Internal fram • e T ools Phillips #0 screwdriver • Black stick • In ter connect B oar d[...]

Mac mini (Late 2009) T ake Apar t — Interconnect Board 12 8 2009-1 1-03 Remov al Remove the black 1 tape (not shown) covering the 3 connectors. Disconnect 4 cables: 2 IR (J2 1 1) • speaker (J206) • fan (J205) • hard drive sensor • (J204) 3 Using Phillips #0 screwdriver , remove 2 screws 9 22-88 20 . Pry the interconnect 4. board from the [...]

Mac mini (Late 2009) T ake Apar t — Interconnect Board (Late 2 009) 1 29 2009-1 1-03 F irst Steps Remove: T op housin • g Internal fram • e Note: This interconnect board is used with the dual hard drive conguration only . T ools Phillips #0 screwdriver • Black stick • In ter connect B oar d (Late 2009)[...]

Mac mini (Late 2009) T ake Apar t — Interconnect Board (Late 2 009) 1 30 2009-1 1-03 Remov al Remove black m ylar 1 tape covering the connectors. Disconnect 4 cables: 2 IR (J2 1 1) • speaker (J206) • fan (J205) • hard drive sensor • (J204) 3 Remove 2 Phillips #0 screws 9 22-88 20 . Pry the interconnect 4. board from the connectors on the [...]

Mac mini (Late 2009) T ake Apar t — Battery 131 2009-1 1-03 F irst Steps Remove: T op housin • g Internal fram • e T ools Black stick • Batt er y[...]

Mac mini (Late 2009) T ake Apar t — Battery 13 2 2009-1 1-03 Remov al Using your nger or 1 black stick, push the battery inward. Grab the battery as 2 it slips up and out of the battery holder .[...]

Mac mini (Late 2009) T ake Apar t — Speaker 13 3 2009-1 1-03 F irst Steps Remove: T op housin • g Internal fram • e T ools Phillips #0 screwdriver • Black stick • Speaker[...]

Mac mini (Late 2009) T ake Apar t — Speaker 1 34 2009-1 1-03 Remov al Remove 4 shoulder 1. screws 9 22-6 925 . Replacement Note: It ’ s easier to replace the 2 lower speaker screws when the hard drive is remov ed. 2 Fr ee the speaker cable from the cable clip on the internal frame.[...]

Mac mini (Late 2009) T ake Apar t — Speaker 13 5 2009-1 1-03 3 Remove s peaker cable from the cable channel. Disconnect the 2-pin 4 speaker cable from J206 on int erconnect board.[...]

Mac mini (Late 2009) T ake Apar t — Logic Board 13 6 2009-1 1-03 F irst Steps Remove: T op housin • g Internal fram • e T ools T orx T1 0 screwdriver • Black stick • L ogic Board[...]

Mac mini (Late 2009) T ake Apar t — Logic Board 13 7 2009-1 1-03 Remov al With a black stick, 1 carefully disconnect the power button cable. Lift the cable vertically . 2 With a black stick, carefully disconnect the power-on LED . Lift the cable vertically .[...]

Mac mini (Late 2009) T ake Apar t — Logic Board 13 8 2009-1 1-03 Near the memor y slot, 3 use a T1 0 screwdriv er to remov e the stando 9 22-7 434. 4 With a black stick, pr y up the logic board. As you lift the logic gently tilt the power- on LED out of the w a y.[...]

Mac mini (Late 2009) T ake Apar t — Logic Board 13 9 2009-1 1-03 5 Slide the board out of the I/O por ts. Important : Be careful not to damage the EMI clips on the underside of the board.[...]

Mac mini (Late 2009) T ake Apar t — Logic Board 1 40 2009-1 1-03 6 T o protect the EMI clips, always plac e the board on the pink antistatic f oam when the board is not in a system. Reassembly 1 Before returning the board to Apple , remove: memor y DIMMs • AirP or t/Bluetooth • combo card AirP or t/Bluetooth • exible cable Important 2 : [...]

Mac mini (Late 2009) T ake Apar t — Bottom Housing 141 2009-1 1-03 F irst Steps T op housin • g Internal fram • e Audio board • Logic Boar • d T ools No tools are required f or this procedure . With all other modules removed or tr ansferred , the bottom housing is the remaining assembly . Bottom Housing[...]

© 2009 Apple Inc . All rights reserved.  Ser vic e Source Views Mac mini (Late 2009) Mac mini (Late 2009) and Mac mini Server (Late 2009)[...]

Mac mini (Late 2009) Exploded Vie w 1 43 2008-08-2 7 Exploded View Battery 92 2-8802 IR Board/Cable 92 2-8805 92 2-9 1 1 3 * Logic Board 66 1-5 290, 2.26 GHz 66 1-5 29 1, 2.5 3 GHz 66 1-5 389, 2.66 GHz Audio Board 92 2-8803 Internal Fr ame 92 2-88 1 1 Audio Board Flex Cable 92 2-8809 Speaker Kit 076-1 328 Interconnect Board 92 2-8807 , optical and [...]

Mac mini (Late 2009) Screw Chart 14 4 2008-08-2 7 Scre w Char t Note: Screws are not to scale. 92 2-6680 #0 Phillips - Optical drive (4) - Interconnect board (2) - AirP or t/Bluetooth card (3) 92 2-8822 #1 Phillips - Hard drive (4) 92 2-73 25 #0 Phillips - Logic board (3) - Audio board (1) 92 2-73 24, 8mm #1 Phillips - Logic board (1), near LED 92 [...]

Mac mini (Late 2009) Int ernal Views 1 45 2008-08-2 7 In ternal V iews F ront View Speaker , optical drive, batery , IR boar d, power-on LED Side View 1 AirP or t antenna, optical drive, internal frame[...]

Mac mini (Late 2009) Int ernal Views 1 46 2008-08-2 7 Side View 2 AirP or t antenna, Bluetooth antenna, audio board, internal frame Mac mini w/Optical[...]

Mac mini (Late 2009) Int ernal Views 14 7 2008-08-2 7 Mac mini Ser ver w/Dual Hard Driv es[...]

Mac mini (Late 2009) Int ernal Views 14 8 2008-08-2 7 P or t V iew A = P ower-on button B = AC inlet C = Gigabit Ethernet D = Fir eWire 800 E = Mini-DVI por t F = Mini DisplayP or t G = USB 2.0 por ts H = Kensington Lock I = Audio line out J = Audio line in[...]