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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones AT&T 7406. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica AT&T 7406 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual AT&T 7406 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales AT&T 7406, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones AT&T 7406 debe contener:
- información acerca de las especificaciones técnicas del dispositivo AT&T 7406
- nombre de fabricante y año de fabricación del dispositivo AT&T 7406
- condiciones de uso, configuración y mantenimiento del dispositivo AT&T 7406
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de AT&T 7406 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de AT&T 7406 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico AT&T en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de AT&T 7406, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo AT&T 7406, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual AT&T 7406. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
AT&T DEFINITY ® Communications System Generic 1 and Generic 3 and System 75 7406 Plus Voice Terminal User's Guide[...]
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NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&a[...]
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Contents Your 7406 Plus Voice Terminal 1 What the Features Do 4 Voice Features 4 Display Features 7 How to Use the Features 8 Special Instructions 8 Conventions 9 Troubleshooting 9 Quick Reference Lists 10 Voice Features 11 Handset and Speaker 11 Abbreviated Dialing (AD) 11 Automatic Callback 13 Bridging 14 Call Coverage 14 Call Forwarding All Call[...]
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Display Features 2 9 Inspect 2 9 Integrated Directory 3 0 Message Retrieval 3 0 Normal 3 1 Stored Number 3 1 Time/Date 3 2 Timer 3 2 Tones and Their Meanings 3 3 Ringing Tones 3 3 Handset Tones 3 3 Troubleshooting 3 4 System 75 Version Notes 3 6 Key Words to Know 3 7 Quick Reference Lists ii[...]
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Página 5
Your 7406 Plus Voice Terminal The 7406 Plus voice terminal is available in two models: one with a display and one without. The display offers some added functionality, but both models are comprehensively equipped so that you can make the best use of the many features System 75. of the AT&T DEFINITY® Communications System Generic 1 or Generic 3[...]
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Starting with the upper left corner of Figure 1 and continuing clockwise: 1) Handset 2) Call appearances/ feature buttons 3) Display 4) Speakerphone/ headset jack (on back of terminal) 5) Line jack (on back of terminal) 6) Speaker/Reset Speakerphone button 7) Mute button 8) Two-level feature buttons (with lights) For placing and answering calls (al[...]
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Página 7
9) Two-level feature buttons 10) Volume control button 11) Select button 1) 2) 3) 4) 12) Transfer button 13) Dial pad 14) Hold button 15) Drop/Test button 16) Conference/Ring button 17) Message light Each of these 6 buttons accesses 2 features, one printed on the top half of the label and one printed on the bottom half of the label. You can access [...]
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Página 8
What the Features Do Here are brief descriptions of 31 features, including what each one does and how you might want to use it. The first 24 are voice features and the final 7 are display features. Note: You will automatically have the following features on your voice terminal: Conference, Drop, Hold, Message, Mute, the Select Button, Select Ring, [...]
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Página 9
Conference Allows you to add parties to a call, so that you can conduct up to a 6-way conversation. (If you wish to conference more than 6 parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a party important to a discussion. Drop Disconnects from a call without requiring you to hang up t[...]
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move your voice terminal to a different location (even in the same room), or whenever the light next to [ Speaker Reset Spkr ] is fluttering. (For best results, use the Reset Speakerphone feature when the handset is on-hook.) Select Button Used in any of 4 ways: 1) When used with a feature button, you can access the top-labeled feature on 2-level b[...]
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Página 11
Display Features Inspect Shows you call-related information for an incoming call when you are already active on a call. Use to identify and screen new calls. Integrated Directory Searches for the extension of another user by allowing you to key in the user’s name with the dial pad. Use as a handy quick reference source for extension number inform[...]
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Página 12
How to Use the Features The procedures which follow give short, step-by-step instructions for using each of the voice features and display features. For your convenience, features in both categories are listed alphabetically. Special Instructions The first time you use these procedures, you will need to customize them for yourself by following the [...]
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Página 13
Conventions The following conventions are used in the procedures: Gray Type Procedural steps in gray type are steps you should follow if you do not have a button assigned for the feature. [ xxxxx ] This box represents a call appearance button, which is used exclusively for placing or receiving calls. The button has a red in-use light and a green st[...]
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Página 14
Quick Reference Lists At the end of this booklet is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions. Once you have completed the lists, remove the page from the booklet (tear along the perforation), and keep the lists near your v[...]
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Página 15
Handset and Speaker When placing calls or using the voice features, you have the option of doing so off- hook (by lifting the handset) or on-hook (by pressing [ Speaker Reset Spkr ] ) . If your voice terminal is set for the Speakerphone feature, pressing [ Speaker Reset Spkr ] simultaneously activates the built-in microphone so that you can place a[...]
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Página 16
To place an AD call Press selected [ AD xxxxx ] [ringback tone] Press [ Select ] first if the [ AD xxxxx ] is top-labeled on a 2-level button Call is dialed (silently) ● ● To program/reprogram an outside number, extension, or feature code into a personal list 1 2 1 2 3 4 5 6 7 8 On a separate sheet of paper, jot down the outside numbers, extens[...]
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Página 17
To place a call using an Press [ Pers List ] or [ Grp List ] or [ Sys List ] 1 2 AD list button or code or Dial appropriate AD List code: ● ● ● ● List 1 List 2 [dial tone] List 3 Note: An [ Enhcd List ] may also be available; see your System Manager. Dial desired list item (1, 2, 3...) Call is dialed Automatic Callback To automatically plac[...]
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Página 18
Bridging To answer a bridged call Press [ xxxxx ] of bridged call Note: If your terminal has Ringing Appearance Preference, this step is not necessary; you will automatically be connected to the call when you lift the handset. To use Manual Exclusion Press [ Excl xxxxx ] while connected to the call to prevent other bridged terminals from entering a[...]
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Note: You can privately discuss call; if co-worker is not available, press the fluttering [ xxxxx ] to reconnect to call. 3 1 2 3 Press [ Transfer ] again to send call to co-worker or press [ Conference Ring ] to make it a 3-party call Call Forwarding All Calls To temporarily redirect all calls to an extension or outside number of your choice Press[...]
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Página 20
3 4 ● Press [ Transfer ] again Call is parked Hang up To retrieve a parked call Dial Answer Back code [dial tone] from any extension Dial extension where call is parked [confirmation tone] If returning to call parked at your voice terminal, dial your own extension Note: If you receive intercept tone, parked call has been disconnected or retrieved[...]
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Página 21
3 1 2 3 Press [ Conference Ring ] again ● ● All parties now connected Repeat Steps 1–3 for additional conference connections To add a call you’ve put on hold to another call you’re connected to Press [ Conference Ring ] [dial tone] Held call light continues to flutter; current call light also flutters ● ● ● You are given a new call [...]
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Página 22
Hol d ✔ To put a call on hold while you answer another call, make a call, or perform some other task 1 Press [ Hold ] Green light flutters Note: If you put a conference call on hold, the other parties remain connected. ● To answer a new call Press [ Hold ] while active on another Green light flutters 1 2 1 ● ● Press [ xxxxx ] of incoming ca[...]
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Página 23
To answer any intercom Pick up handset call You are connected to call 1 ● Note: If you are active on another call, first press [ Hold ] , then press flashing [ xxxxx ] Last Number Dialed To automatically redial Press [ LastDialed ] the last number you or Dial Last Number Dialed code 1 dialed (up to 24 digits) (extension, outside number, or trunk/[...]
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Página 24
To cancel a Leave Word Press [ CanceI LWC ] Calling message or Dial Leave Word Calling Cancel code Note: You cannot cancel 1 [dial tone] a message left for an 2 Dial extension [confirmation tone] AUDIX subscriber. Note: If reorder tone is heard, message is not canceled; try again. Messag e ✔ To retrieve a message If your set has a display, see th[...]
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Priority Calling To place a priority call Press [ Priority ] (3-burst ring) or Dial Priority Calling code [dial tone] 1 2 Dial the extension Note: If your call is not answered and you wish to redirect it to coverage, press [ Go to Cvr ] while call is ringing. To change a regular call Press [ Priority ] into a priority call (when Wait for called par[...]
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Página 26
1 2 1 2 ● ● ● ● Select Button To adjust the speakerphone to the surrounding room acoustics Press [ Select ] Green light next to [ Select ] goes on steadily Press [ Speaker Reset Spkr ] Green light next to [ Select ] goes off Green light next to [ Speaker Reset Spkr ] flutters intermittently You hear a series of tones as the speakerphone per[...]
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Página 27
Select Ring (and Ringer Volume) ✔ To select a personalized Press [ Select ] ring Green light goes steadily 1 2 3 4 Press [ Conference Ring ] ● ● ● ● ● Green light next to [ Select ] winks Current ring pattern plays and repeats every 4 seconds If you have a display, it shows [ PERSONAL RING #x ] (x will be a number from 1 to 8) Continue [...]
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Página 28
Self-Test ✔ To test the lights and ringer of your voice terminal 1 2 3 While on-hook, press [ Select ] Green light goes on Press and hold [ Drop Test ] All lights next to buttons go on steadily Ringer sounds Display is activated Release [ Drop Test ] to end test Ringer and lights return to pretest state; light next to [ Select ] goes off Note: If[...]
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Página 29
Speake r Note: Your voice terminal is set for either the Speaker (listen-only) or the Speakerphone (listen and talk) function. Check with your System Manager to see which of these two features you can use. You can use the Reset Speakerphone feature only if your voice terminal is set for Speakerphone (listen and talk). Use the following procedures i[...]
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Página 30
To turn off the speaker and return to handset 1 1 1 2 3 Pick up handset Green light next to [ Speaker Reset Spkr ] and red light next to [ Mute ] go off Speaker goes off To end a call (while handset is on-hook and only speaker is active) Press [ Speaker Reset Spkr ] Green light next to [ Speaker Reset Spkr ] and red light next to [ Mute ] go off Sp[...]
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Página 31
To prevent the other Note: If the Speakerphone feature is not active, the party from hearing you Mute feature turns off the microphone associated with the handset (not the speakerphone). 1 2 Press [ Mute ] Red light goes on and other party cannot hear you Press [ Mute ] again to resume talking to party Red light goes off and other party can hear yo[...]
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Página 32
Voice Message Retrieval To retrieve your voice messages when your Message light is on 1 2 3 [ # ] [ 3 ] [ 4 ] [ 5 ] [ 8 ] 4 Dial the Voice Message Retrieval code (while on-hook or off-hook) [dial tone] Press [ # ] [voice prompting] Note: Do not press [ # ] if calling from someone else’s extension; instead, dial your own extension number and your [...]
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Página 33
Display Features In normal mode, the display shows call information for the current active call appearance button: ● ● ● ● You may have as many as 5 call appearance buttons. Beginning with the first button in the upper left hand corner of your faceplate and going down, the display identifies the first 3 buttons as a, b, and c; the 2 buttons[...]
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Página 34
Integrated Directory 1 2 3 1 2 1 2 1 2 1 To search directory for a name Press [ Directory ] Key in selected name with dial pad: last name, comma (use [ * ] ), first name or initial Press [ Next Msg ] for each successive directory name you wish to see ● To search for a new name, begin again at Step 1 To place call to name Lift handset shown Press [...]
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Página 35
To see co-worker’s Press [ CvrMsgRtrv ] messages (can be during call with Dial co-worker’s extension co-worker) Press [ Next Msg ] to see first message (and then for Note: You must first be each following message) 1 2 3 1 2 3 1 designated as a systemwide message retriever by your System Manager. To return call for a co-worker to displayed exten[...]
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Página 36
To see number stored as a list item 1 2 3 4 Press [ Stored ] Press selected [ Pers List ] or [ Grp List ] or [ Sys List ] or Dial appropriate AD List code: ● ● ● ● List 1 List 2 List 3 Note: An [ Enhcd List ] may also be available; see your System Manager. Dial selected list item (1, 2, 3...) Stored number shown Press [ Normal ] to return t[...]
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Página 37
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones 1 ring— A call from another extension. 2 rings— A call from outside or from the attendant. 3 rings— A priority call from another extension, or from an Automatic Callback call you placed.[...]
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Troubleshooting Problem A feature doesn’t work as noted in the book. Solution 1 2 3 4 Reread the procedure and try again. For many features you must lift the handset before you can use the feature. Check with your System Manager to be sure this feature is administered on your voice terminal. You may have an older version of the System 75 software[...]
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Página 39
Problem There’s no dial tone. Problem The telephone doesn’t ring. Solution 1 2 3 4 1 2 3 4 1 2 Check with your System Manager to be sure your voice terminal is administered correctly. Make sure that the handset and line cords at your voice terminal are securely connected at both ends. Find a working voice terminal of the same type as your own. [...]
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Página 40
System 75 Version Notes If you have Version 1 or 2 of System 75, some features may work a little differently than noted in this guide. The following list explains the slight differences in these features. Note: If you are uncertain what version of the System 75 software your business is using, check with your System Manager. Feature System 75 Versi[...]
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Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service which provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages.[...]
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party A person who places or answers a call. personal list One of the 4 types of Abbreviated Dialing lists; programmable by the System Manager or by you, the user. Contains phone numbers of your choice, and stores each of them as a single-digit list item. personal list item One of the 10 available slots on an Abbreviated Dialing personal list. The [...]
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Página 43
trunk A telecommunications channel between your switch and the local or long distance calling network. Trunks of the same kind connecting to the same end points are assigned to the same trunk group. trunk code A dial code of 1, 2, or 3 digits that you dial to access a trunk group to place an outside call. voice terminal A telephone equipped with an[...]
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Quick Reference Lists Feature Codes Featur e Cod e Feature Cod e ABBREVIATED DIALING List 1 List 2 List 3 Program CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel VOICE MESSAGE RETRIEVAL Coverage[...]
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Trunk Codes Abbreviated Dialing* Description Cod e Miscellaneous Description Extension Attendant Personal List 1 Personal List 2 Personal List 3 Item No. Name Name Name 1 2 3 4 5 6 7 8 9 0 * You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your System Manager.[...]
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AT&T 555-230-741 Issue 1, June 1992 Graphics © AT&T 1988[...]