AT&T 7406BIS manual

AT&T DEFINITY ® Communications System Generic 2 and System 85 7406BIS Voice Terminal User's Guide[...]

NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&a[...]

Contents Your 7406BIS Voice Terminal A Quick Look at the Features How to Use the Features Voice Features Abbreviated Dialing (AD) Automatic Callback Bridging Call Coverage Call Forwarding — Busy/Don’t Answer Call Forwarding — Follow Me Call Park Call Pickup Conference Drop Hold Intercom (Automatic/Dial) Last Number Dialed Leave Word Calling ([...]

Message Mute Priority Calling Select Ring Self-Test Send All Calls Shift Speaker Speakerphone Terminal Busy Indication Transfer Display Features Inspect Message Retrieval Normal Time Tones and Their Meanings Key Words to Know Quick-Reference Lists 20 21 21 22 22 23 24 24 26 27 27 28 28 29 30 30 31 32 34[...]

Your 7406BIS Voice Terminal The 7406BIS voice terminal is available in two models: one with a display and one without a display. The display adds some functionality, but both models are designed so that you can conveniently use the features of the AT&T DEFINITY® Communications System Generic 2 and System 85. The 7406BIS voice terminal also off[...]

Call appearances/ feature buttons Select Ring button Message light Conference button Drop button Volume control (under voice terminal) Handset Display Shift button Display-viewing adjustment Speaker button Mute button Feature button Transfer button Hold button Shiftable feature buttons Speaker volume- control buttons Dial Pad Figure 1. 7406BIS Voic[...]

Starting at the upper left of Figure 1 and continuing clockwise: Handset For placing and answering calls. In most cases, you must lift the handset (go off-hook) before you can use a feature. Also known as the receiver. Call appearances/ feature buttons Display Select Ring button Shift button Display-viewing adjustment Speaker button For handling in[...]

Mute button For turning off the microphone of the built-in speakerphone or the handset so that the caller cannot hear you. Note: If your voice terminal is set for the Speaker (listen only) feature, pressing the Mute button will affect only the handset. Feature button For accessing a feature, labeled with a feature name and equipped with a green lig[...]

Drop button For disconnecting from a call or dropping the last party added to a conference call. Conference button For setting up conference calls. Message light For indicating when a message has been left for you (steady green light). The following optional modules are compatible with the 7406BIS voice terminal: 500A Headset Adapter 7400B Data Mod[...]

S101A and S201A Speakerphone Provides total voice terminal operation without using the handset. Turning on the speakerphone is equivalent to going off-hook when placing or answering a call and turning off the speakerphone is equivalent to going on-hook. A mute switch is provided to temporarily cut off transmission to the distant caller.[...]

A Quick Look at the Features Here are brief descriptions of some features, including what each one does and how you might want to use it. The first features are voice features followed by display features. You will have the Conference, Drop, Hold, Message, Mute, Select Ring, Self- Test, Shift, and Transfer voice features, and Message Retrieval and [...]

Bridging Permits you to answer or join calls to someone else’s extension by pressing a bridged appearance button on your voice terminal. This button can be any call appearance labeled with another user’s primary extension number, as assigned to you by your System Manager. Use to assist in handling calls for a designated coworker. Call Coverage [...]

Call Pickup Lets you answer a call at your voice terminal for another extension in your pickup group. Use when you want to handle a call for a group member who is absent or otherwise unable to answer. Note: You can use this feature only if you and the called party have been assigned to the same pickup group by your System Manager. Conference Allows[...]

Last Number Dialed Automatically redials the last number you dialed, either an extension or an outside number. Use to save time in redialing a busy or unanswered number. Available with DEFINITY Generic 2 and System 85 R2V4 and some R2V3 systems. Check with your System Manager to see if the feature is available in your system. Leave Word Calling (LW[...]

Self-Test Allows you to test the operation of the lights and ringer of your voice terminal. Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not want to be interrupted by te[...]

Transfer Transfers a call from your voice terminal to another extension or outside number. Use when your caller needs to speak further with someone else. Note: Calls from an outside number to your voice terminal can be transferred only to an extension, not to another outside number. Display Features Note: These features can be used only with a 7406[...]

How to Use the Features Many features are available for use with your 7406BIS voice terminal. Because no organization can use all of the available features, each organization must choose those that best suit its needs. After the choices have been made, the person within your organization who manages your telecommunication system must do any necessa[...]

● System 85 exists in several versions. In some cases, a feature operates differently with one version than it does with another; where this occurs, the procedures include a release (R) and version (V) notation. Be sure to follow the directions corresponding to the release and version you are using. Ask your System Manager if you do not know the [...]

[ Feature ] and [ Feature xxxxx ] [ DISPLAY INFORMATION ] [feedback tone] Boxes representing buttons that have features assigned to them. The buttons are labeled with the feature name, sometimes followed by an extension number or a person’s name. A box containing fully capitalized words represents information shown on the display. The tone appear[...]

Voice Features Note: When placing and answering calls or using the voice features, you have the option of doing so by lifting the handset or by pressing the Speaker button. If your voice terminal is set for the Speakerphone feature, pressing the Speaker button simultaneously activates the built-in microphone so that you can place and answer calls w[...]

3 4 5 6 7 Press [ Personal List ] or dial personal list code Dial desired list item number (for example, 0-9, 01-95, and so on, depending on list size) [dial tone] Dial outside number, extension, or feature code you want to store Press [ Personal List ] or press [ # ] [confirmation tone] ● Number is stored ● Repeat steps 3 through 6 if you want[...]

To place a call using a personal, group, or system list 1 Press [ Personal List ] or [ Group List ] or [ System List ] (while off-hook) or dial appropriate Abbreviated Dialing list code (while off- hook) ● Personal [dial tone] ● Group [dial tone] ● System [dial tone] 2 Dial desired list item (1, 2, 3..., 01, 02...) ● Stored number is automa[...]

To see number stored on an Abbreviated Dialing (AD) button 1 Press selected [ AD xxxxx ] while on-hook ● Stored number is shown 2 Press [ Normal ] to return to normal display or repeat step 1 to see another number To place a call using an 1 Press selected [ AD xxxxx ] (while off-hook) Abbreviated Dialing (AD) button ● Call is automatically dial[...]

Automatic Callback To automatically place 1 Press [ Auto Callback ] before or during call attempt another call to an [dial or confirmation tone] extension that is or dial Automatic Callback code before call attempt frequently busy [dial tone] ● If you have an [ Auto Callback ] button, green light goes on until callback is completed or canceled 2 [...]

To cancel Automatic 1 Press [ Auto Callback ] again (while off-hook) Callback or dial Automatic Callback cancel code (while off-hook) ● Green light goes off [confirmation tone][...]

Bridging To answer a bridged 1 Press [ xxxxx ] of bridged call call Note: If your voice terminal has Ringing Appearance Preference, this step is not necessary; you will automatically be connected to the call when you lift the handset. 2 Pick up handset To prevent other 1 Press [ Exclusion xxxxx ] while connected to the call bridged voice terminals [...]

Call Coverage To answer a call for a coworker for whom you are a coverage point 1 Press [ xxxxx ] of incoming call when ring begins or green light flashes Note: The call is not at your voice terminal until the light is flashing. To leave a message 1 Press [ Coverage Callback ] while connected to the call telling a coworker to [confirmation tone] ca[...]

Note: You can privately discuss call; if coworker is not available, press the fluttering [ xxxxx ] to reconnect to call. If your coworker has activated Send All Calls, you must use [ Consult ] to reach your coworker. 3 [ Conference ] to make it a 3-party call Press [ Transfer ] again to send call to coworker or press[...]

Call Forwarding — Busy/Don't Answer To activate Call Forwarding — Busy/Don’t Answer Note: To find out which type of Call 1 Press [ Call Forward ] (while off-hook) or dial Call Forwarding — Busy/Don’t Answer code (while off-hook) [dial tone] 2 Dial extension where calls will be sent [confirmation tone] Forwarding [ Call Forward ] acti[...]

To cancel Call 1 Press [ Call Forward ] again (while off-hook) Forwarding — or dial Call Forward cancel code (while off-hook) Busy/Don’t Answer [confirmation tone] 2 Hang up ● Your calls will ring at your own voice terminal again[...]

Call Forwarding — Follow Me To temporarily redirect all calls to an extension or outside number of your choice Note: To find out which type of Call Forwarding [ Call Forward ] activates, contact your System Manager. 1 Press [ Call Forward ] (while off-hook) or dial Call Forwarding — Follow Me code (while off-hook) [dial tone] 2 Dial extension o[...]

Call Park To park a call (for 1 retrieval at any extension) 2 3 4 5 6 7 Press [ Transfer ] [dial tone ● Second party is temporarily put on hold Press [ Call Park ] or dial Call Park trunk code [dial tone Dial the Call Park zone number [confirmation tone Dial an idle answer-back channel number [confirmation tone Press [ Recall ] Press [ Transfer ][...]

To retrieve parked call 1 Dial Call Park answer-back code [dial tone] from any extension 2 Dial channel number where call was parked [confirmation tone] Note: If you receive intercept tone, parked call has been disconnected or retrieved by another party.[...]

Call Pickup To answer a call to a 1 Press [ Call Pickup ] (while off-hook) member of your pickup or dial Call Pickup code (while off-hook) group when your voice You are connected to ringing call terminal is idle ● To answer a call to 1 Press [ Hold ] your pickup group while on another call l Present call put on hold 2 Press an idle call appearanc[...]

Conference ✓ To add a third party to 1 Press [ Conference ] [dial tone] a call ● Present call temporarily put on hold and you are given a new call appearance 2 Dial number of third party and wait for answer Note: You can privately discuss the call with the third party at this time; if no answer or busy, press fluttering [ xxxxx ] to return to t[...]

To drop a third party 1 Press [ Drop ] ● You remain connected to original party[...]

Drop ✓ To disconnect from a 1 Press [ Drop ] normal call, or to drop the last party added to a conference call[...]

Hold To keep a call waiting 1 Press [ Hol d ] while you answer another call, make a ● Green light flutters call, or perform some Note: If you put a conference call on hold, the other other task parties remain connected. To answer a new call 1 Press [ Hol d ] while active on another ● Green light flutters 2 Press [ xxxxx ] of incoming call ● Y[...]

Intercom (Automatic/Dial) To make a call to your 1 Press [ Icom Auto xxx ] (while off-hook) predetermined Automatic Intercom ● Intercom ring is sent partner [ringback tone] To dial a call to a member of your Dial Intercom group 1 Press [ Icom Dial xxx ] (while on-hook) [dial tone] 2 Dial group member’s 1- or 2-digit code [ringback tone] ● Int[...]

Last Number Dialed To automatically redial 1 Press [ Last Dialed ] (while off-hook) the last number you or dial Lust Number Dialed code (while off-hook) dialed (extension, outside number, or ● Number is automatically dialed (up to 20 digits) trunk/feature code) Note: Available with DEFINITY Generic 2 and System 85 R2V4 and some R2V3 systems. Chec[...]

Leave Word Calling (LWC) To leave a message 1 Press [ LWC ] any time after you complete dialing after dialing an [confirmation tone extension (when call is ● Message light on called voice terminal goes on (if so not answered, or you hear a coverage or equipped) busy tone) Note: If reorder tone is heard, message is not stored; Note: You must have [...]

To cancel a Leave 1 Press [ Cancel LWC ] (while off-hook) Word Calling message or dial Leave Word Calling cancel code (while off-hook) (you cannot cancel [dial tone] messages for an 2 Dial extension [confirmation tone] AUDIX subscriber) ● Message is deleted Note: If reorder tone is heard, message is not deleted; try again.[...]

Message ✓ To retrieve a message 1 See the Message Retrieval procedures under the when your message Display Features heading light is on or Ask your System Manager for local retrieval methods[...]

Mute ✓ Note: Use the Mute button in one of the following ways. ● If your voice terminal has the Speakerphone feature, use the Mute button to turn off the microphone associated with the built-in speakerphone or the handset. ● If your voice terminal has the Speaker (listen-only) feature, the Mute button turns off only the handset. This feature [...]

Priority Calling To place a priority call 1 Press [ Priority ] (while off-hook) (3-burst ring) or dial Priority Calling code (while off-hook) [dial tone] 2 Dial extension To change a regular 1 call into a priority call (3-burst ring) when you hear a call-waiting ringback tone 2 Press [ Priority ] ● Called party receives a priority call-waiting to[...]

Select Ring ✓ To select a personalized 1 Press [ Shift ] (while on-hook) ring ● Green light goes on 2 Press [ Select Ring ] ● Green light flashes; current ring pattern plays and repeats every 4 seconds ● Display shows [ PERSONAL RING #x ] (x is a number from 1 to 8) 3 Adjust ringer volume with control on left underside of voice terminal, if[...]

Self-Test ✓ To test lights and 1 ringer of your voice terminal 2 3 Press [ Shift ] ● Green light goes on Press and hold [ Drop ] ● Ringer sounds ● All columns of lights next to buttons above and to right of dial pad go on ● Display is activated Release [ Drop ] to end test ● Ringer and lights return to pretest state Note: If ringer or l[...]

Send All Calls To send all incoming 1 Press [ Send All Calls ] (while on-hook or off-hook) calls (except priority, or lift handset and dial Send All Calls code intercom, and personal [confirmation tone] central office calls) Note: You may hear a half ring as each call is sent to immediately to an assigned extension, coverage if you have a DEFINITY [...]

To cancel Send All Calls or SAC Group 1 Press [ Send All Calls ] or [ SAC Group ] again (while on-hook or off- hook) or lift handset and dial Send All Calls cancel code ● Your calls ring at your own voice terminal again [confirmation tone[...]

Shift ✓ To use the Shift feature 1 Press [ Shift ] to access any of the top-labeled features on buttons with split labels ● Green light goes on 2 Press the split-labeled button whose top feature you want to use Note: When you press a feature button, the green light for [ Shift ] automatically goes off; begin again at step 1 to use another top-l[...]

Speaker Note: Your voice terminal is set for either the Speaker (listen-only) or the Speakerphone (listen and talk) function. Check with your System Manager to see which of these two features you can use. Use the following procedures if your voice terminal is set for the Speaker (listen only) feature. To place a call without 1 Press [ Speaker ] lif[...]

To mute the 1 Press [ Mute ] microphone associated Red light goes on and other party cannot hear you with the handset so the ● other party cannot hear 2 Press [ Mute ] again to resume talking to other party you through handset ● Red light goes off and other party can hear you again To change from 1 Lift handset and talk speaker to handset To ch[...]

To activate the speaker 1 Press [ Speaker ] while on the handset ● The handset will remain active, and the speaker will also be active. This allows group listening, although you can still only talk through the handset. Do not hang up the handset or the call will be dropped To turn off speaker and 1 Press [ Speaker ] return to handset only ● The[...]

Speakerphone Note: If you are uncertain whether your voice terminal is set for Speaker (listen only) or Speakerphone (listen and talk), check with your System Manager. Use the following procedures if your voice terminal is set for Speakerphone (listen and talk). To place/answer a call 1 Press [ Speaker ] without lifting the handset, or to use ● G[...]

To prevent other party 1 Press [ Mute ] from hearing you ● Red light goes on and party cannot hear you Note: The Mute feature can also turn 2 Press [ Mute ] again to resume talking to party off the microphone ● Red light goes off and other party can hear you again associated with the handset. To change from speakerphone to handset 1 Lift handse[...]

Terminal Busy Indication To see if the specified 1 Look at the Terminal Busy Indication status light voice terminal is busy ● The light will be on if the terminal is busy and off if or idle the terminal is idle[...]

Transfer ✓ To send present call to 1 another extension or outside number 2 Press [ Transfer ] [dial tone] ● Present call put on hold and you are given a new call appearance Dial extension or number to which the call is to be transferred [ringback tone] ● Remain on the line and announce call if desired; if no answer or number dialed is busy, r[...]

Display Features On/Off The display is on when the voice terminal is on and off when the voice terminal is off. Normal Mode In the normal mode, the display shows call information for the current active call appearance: ● ● ● ● You may have as many as 10 call appearances. Beginning with the first button in the upper left corner of your facep[...]

Inspect To see who’s calling 1 Press [ Inspect ] while on a call ● Name and number of caller are shown if from extension; [ OUTSIDE CALL ] or other trunk source is shown if from outside 2 Press [ Normal ] to return to display for present call To see who’s on hold while on a call 1 Press [ Inspect ] 2 Press [ xxxxx ] of held call ● You remai[...]

Message Retrieval ✓ To see your messages when your message light is on (while on- hook, off-hook, or on a call) 1 Press [ Message Retrieve ] 2 Press [ Next Message ] to see first message (and then for each following message) To return a call to a message sender 1 Pick up handset or activate speakerphone [dial tone] 2 Press [ Return Call ] while a[...]

Note: You must first be designated as a system-wide message retriever by your System Manager or principal must have Message Retrieval coverage that allows a coverage point to retrieve messages. 4 Press [ Next Message ] to see the first message (and then for each following message) 5 Press held [ xxxxx ] to give them their messages, if appropriate T[...]

Normal ✓ To return to normal 1 Press [ Normal ] display after using any display feature ● Display will show call information for active call appearance[...]

Time To see date and time 1 Press [ Date/Tim e ] ● Display returns to normal mode after a few seconds To see elapsed time 1 (hours, minutes, seconds) 2 Press [ Timer ] ● Green light goes on Press [ Timer ] again to stop timer and clear display ● Green light goes off[...]

Tones and Their Meanings Ringing tones are produced by an incoming call. Feedback tones are those that you hear through the handset (receiver) or the speaker, if you have one. Ringing Tones ● ● ● ● ● 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. 3 rings — A priority call from another ex[...]

● ● ● ● ● ● ● ● call-waiting ringback tone — A ringback tone with a lower-pitched signal at the end; indicates that the extension called is busy, but the called party has been given a call-waiting tone. confirmation tone — 3 short bursts of tone; indicates that a feature activation or cancellation has been accepted. coverage ton[...]

Key Words to Know access code See feature code. activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main telephone console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers’ messages and[...]

feature code A dial code of 1, 2, or 3 digits (4 digits in System 85 R2V4), that you use to activate or cancel the operation of a feature. group list One of the 3 types of Abbreviated Dialing lists; programmable by the System Manager or a controller of the list. Contains telephone numbers useful to members of a specific group, and stored as 1- or 2[...]

personal list item One of the slots on an Abbreviated Dialing personal list. pickup group A group of telephone users who can answer calls for each other through the Call Pickup feature. Group members are determined by the System Manager and are usually located in the same work area or perform similar job functions. priority call An important or urg[...]

switch The device that makes connections for all voice and data calls for a network, and also contains software for features. Also known as a system, switching system, or PBX (private branch exchange). Your switch is an AT&T DEFINITY® Communications System Generic 2 or an AT&T System 85. System 85 The AT&T switch to which you maybe con[...]

Quick-Reference Lists Feature Codes Feature Code Personal Group System Program AUTOMATIC CALLBACK Cancel CALL FORWARDING — BUSY/DON’T ANSWER Cancel CALL FORWARDING— FOLLOW ME Cancel Feature Code CALL PARK Answer Back CALL PICKUP LAST NUMBER DIALED Cancel LEAVE WORD CALLING PRIORITY CALLING SEND ALL CALLS Cancel[...]

Trunk Codes Abbreviated Dialing Description Code Description Extension Message Attendant AUDIX Item No. Personal List 1 Personal List 2 Miscellaneous 1 2 3 4 5 6 7 8 9 0[...]

555-104-721 Issue 2, April 1990 Graphics© 1988 AT&T[...]