AT&T 7720 manual

User’ s Manual for Digital Ans wering System 7720 1 Part 2 Please r ead Part 1 — Important Product Infor mation, included in y our package.[...]

© 1998 Philips Consumer Communications L.P. All rights reserved. Printed in Mexico. 848232625 Issue 1AT&T[...]

1 T ABLE OF CONTENTS INSTALLATION ..............................................................................................4 Table/Desk Installation ...............................................................................................6 Wall Installation .................................................................................[...]

T ABLE OF CONTENTS TELEPHONE OPERATION At the Base ...............................................................................................24 Answering a Call.......................................................................................................24 Speakerphone Volume Control ...................................................[...]

3 T ABLE OF CONTENTS ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone ...............................................37 Connecting with the Answering System ..................................................................37 Voice Help Menu...........................................................................................[...]

4 INST ALLA TION Softkeys A & B Display Antenna Access answering system Access special programming features Scroll through screen information Make, answer or end a call Turn handset ringer on or off Access custom calling services Dial number displayed on screen Activate Voice Security feature Adjust listening volume Put caller on hold Temporary[...]

5 Light goes on if handset batteries are charging or handset is in use Light goes on if the power reserve batteries are low Light goes on when base ringer is set to OFF Play messages in Mailbox 1 Play messages in Mailbox 2 Review or set options Turn answering system on or off Use with other buttons to change settings Record a memo Delete all or som[...]

6 INST ALLA TION T ab le/Desk Installation 1 Choose a spot near an electrical outlet and a telephone jack. • This phone requires a modular telephone jack and a standard electrical outlet not controlled by a wall switch. 2 Install the handset battery. • Remove the battery compartment cover on the handset by pressing on the indentation and slidin[...]

7 4 Install the power reserve batteries. • Turn the base upside down. • Push in on the two tabs at the large end of the triangular mounting bracket, and lift it off the unit. (See Figure A in “Wall Installation.”) • Push the tab on the battery compartment door, and open it. • Insert the four AA batteries provided with the phone. When re[...]

8 INST ALLA TION 6 Connect the power cord. Plug the power cord into the jack labeled POWER on the back of the base. Plug the AC adapter on the power cord into an electrical outlet not controlled by a wall switch. CAUTION: Use only the AC power adapter supplied with this telephone. Power Supply HADW-1; Input: 120V AC, 60 Hz, 16W; Output: 12V DC, 900[...]

9 INST ALLA TION W all Installa tion The wall mounting bracket is a wedge-shaped plastic piece attached to the bottom of the base. You’ll need to attach this piece so the thickest end of the bracket is facing the floor when you wall-mount the base. 1 Follow Steps 1–4 in “Table/Desk Installation,” except do not reattach the mounting bracket.[...]

10 INST ALLA TION 10 Follow Steps 7 to 12 in “Table/Desk Installation.” Power cord Plug into standard electrical outlet Plug into base unit Plug into modular phone jack Plug into back of base unit Telephone line cord A B C D[...]

11 About Softk e ys This telephone has been designed with your convenience in mind, offering you many features which you can access using the two “softkeys” shown in the illustration. By pressing the softkey below the operation indicated on the display screen, you select that operation. Making a Call 1 Press P on the handset (the PHONE light go[...]

12 TELEPHONE OPERA TION A T THE HANDSET Flash Press F to activate custom-calling services such as Call Waiting or 3-Way Calling. You may have to press other buttons before or after F as explained in the custom-calling instructions provided by your local phone service company. Redial The last number dialed on the phone (up to 16 digits) is stored in[...]

13 TELEPHONE OPERA TION A T THE HANDSET Hold Press H to put a call on hold. The PHONE light flashes. To return to the call, press H again — OR — Press P on the handset — OR — Press K on the base — OR — Lift the handset of an extension phone on the same line. Page/Inter com Paging someone at the base from the handset • Press U . • Us[...]

14 TELEPHONE OPERA TION A T THE HANDSET Recor ding a Phone Con v ersation Using the handset (not the speakerphone), you can record a phone conversation up to three minutes long. You can listen to the recording as you do any other messages. NOTE: This unit does not sound warning beeps to let the other party know that the call is being recorded. To e[...]

15 C ALLER ID About Caller Identification This telephone has a Caller ID feature that works with Caller Identification service provided by your local telephone company. When you receive a call, the display on the handset will show you the information transmitted by the telephone company about that call. The information can include a name, telephone[...]

16 C ALLER ID SET UP Pr o gramming Local Area Codes The Display Dial feature allows you to dial numbers recorded in your Call History with a single button press. (See “Display Dial” in the CALLER ID FEATURES section of this manual.) To use this feature, you need to program one or more area codes, so that the telephone knows whether to dial an a[...]

17 C ALLER ID SET UP T ur n Off Caller ID with Call W aiting If you don’t have Caller ID with Call Waiting service, you can turn this feature off (the phone comes with the feature on). 1 Press U . 2 Use the softkey to select NEXT . 3 Use the softkey to select SETUP . 4 Select NEXT until the screen displays CIDCW:ON . 5 Select CHANGE . The screen [...]

18 C ALLER ID FEA TURES Ne w Call Indica tor The handset screen displays NEW CALL when showing unreviewed call information as you scroll through the call history. Call Announce This phone allows you to record a personalized announcement to be played from the speaker at the base each time a call is received from a telephone number you select. For ex[...]

19 C ALLER ID FEA TURES Re vie wing and Deleting Call Announcements 1 Press the following combination of keys and softkeys: U , NEXT , DIRECTORY , ANS SYS , LOCAL , and REVIEW . 2 Use the + and - keys to select the announcement you want. 3 Select OPTION . 4 To hear the announcement assigned to the telephone number or call type displayed, select PLA[...]

20 C ALLER ID FEA TURES Displa y Dial As you review the Call History, you can dial a displayed phone number by pressing D . NOTE: If you try to use the Display Dial feature, but your call cannot be completed unless you dial “1” before the number, follow the steps below: 1 Press + or - to locate the number you want to call. 2 Press U . 3 Use the[...]

21 TELEPHONE MEMOR Y You can store 20 telephone phone numbers and names. The telephone memory works with the Caller ID features Memory Match and Priority Ring. When you receive a call from a number you’ve stored in memory, the screen displays the name information as you’ve stored it, not as the service sends it (for example, “ MOM AND DAD ”[...]

22 TELEPHONE MEMOR Y Storing a Name with a Number 1 Follow steps 1–5 under “Storing Numbers in Memory.” 2 Use the keypad to enter a name. To enter the first letter on a key, press the key once. To enter the second letter on the key, press the key twice. To enter the third or fourth letter on the key, press the key three or four times. (To ent[...]

23 TELEPHONE MEMOR Y Storing a Number Just Dialed in T elephone Memor y 1 Press U . 2 Select the following softkeys in sequence: NEXT , DIRECTORY , MEM , ADD , and REDIAL . 3 Follow Steps 5–7 under “Storing Numbers in Memory.” Replacing a Stor ed Number You can replace a stored number by storing a new number in its place. Priority Ring Number[...]

24 Answ ering a Call To answer using the speakerphone, press K on the base. The speaker light goes on and the call is connected. To end the call, press K again. Speak erphone V olume Contr ol Press + to increase speakerphone volume. Press - to decrease volume. Mute Mute allows you to hear your caller, but prevents the caller from hearing you. To ac[...]

25 This cordless telephone answering system operates at the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handset and base can communicate over only a certain distance— which can vary with the locations of the base and handset, the weather, and the construction of your home or office. For best performance, mak[...]

ANSWERING SY STEM SET -UP 26 T ur ning the System On/Off The answering system must be on in order to use any answering system functions. When the answering system is on, the Message Counter is on (a steady or flashing display). To turn the answering system on, press O on the base. The system announces “The machine is on.” To turn the answering [...]

ANSWERING SY STEM SET -UP 27 Announcement Options Before using this answering system, you can record an announcement (up to three minutes long) that callers will hear when the system answers a call. When you record your announcement, make sure you indicate who has been assigned each mailbox, and that callers should press 1 or 2 to access the approp[...]

28 Recor ding Y our General Announcement 1 If the announcement you want to record is the currently selected announcement ( A , B or AO ) go to Step 2. If not, select the announcement by following Steps 1–4 in “Selecting Your General Announcement,” then go to Step 2 below. 2 Press C . 3 Press A . 4 When the system prompts you, begin recording [...]

29 ANSWERING SY STEM SET -UP Setting Up Caller Specific Outgoing Announcements 1 Access the announcement directory by pressing the following key and softkeys in sequence: U , NEXT , DIRECTORY , ANS SYS , and then OUTGOING . 2 Select SETUP . The screen displays the number of the announcement on the first line and shows ENTER NUMBER: on the second li[...]

30 Re vie wing and Deleting Caller Specific Outgoing Announcements 1 Press the following combination of keys and softkeys: U , NEXT , DIRECTORY , ANS SYS , OUTGOING , and REVIEW . 2 Select OPTION . 3 To hear the announcement assigned to the telephone number or call type displayed, select PLAY — OR — To re-record the announcement assigned to the[...]

31 ANSWERING SY STEM SET -UP Ring Select and T oll Sa ver Use Ring Select to select how many times the phone will ring before the system answers a call. Set for 1 to 7 rings, or set to SA for Toll Saver (Ring Select is preset to 4 ). When you set the system to SA , the system answers after four rings when you have no new messages, and after two rin[...]

32 Priority Call Signal When a caller enters the Priority Calling Code from a touch tone phone, the system beeps loudly to alert you that you have a priority call. You’ll need to provide select callers with the Priority Calling Code (preset to 999), in order for them to use this feature. 1 Your caller dials your telephone number from a touch tone[...]

33 Answ ering Calls When you’ve selected Announcement A or B and turned the system on, the caller hears the announcement you recorded, followed by a beep. During the announcement, callers can press 1 or 2 to select a mailbox, or they can wait for the beep to leave a message in Mailbox 1. A caller can leave a message up to three minutes long. If t[...]

ANSWERING SY STEM OPERA TION A T THE BASE Listening to Y our Messages As the system plays back messages in a mailbox, the Message Counter displays the number of the message playing. Before playing each message, the system announces the day and time the message was received. After playing the last message, the system announces “End of messages.”[...]

Sa ving Messages The system saves your messages automatically until you delete them, and can store approximately 12 minutes of messages, memos and announcements (up to a maximum of 99 messages). When memory is full, or the maximum number of messages is recorded, the Message Counter flashes an F. You’ll need to delete messages to make room for new[...]

ANSWERING SY STEM OPERA TION A T THE BASE Recor ding a Memo You can record a memo to be stored as an incoming message. The memo can be up to three minutes long, and will be played back with other messages. 1 Press m on the base. Both mailbox lights blink rapidly. 2 Press a l button to select a mailbox for the memo. After the beep, speak toward the [...]

This cordless answering system allows you to retrieve messages and access other features even when you are away from your home or office. Additionally, you can use the cordless handset to access answering system features when you are within range of the base. Whether you are using the cordless handset or calling from a touch tone phone, you press t[...]

Remote Access Commands Pla ying messages 1 Connect with the answering system. 2 After the two beeps, wait four seconds. The system plays the messages in Mailbox 1 — OR — Press 1 , then enter a Mailbox number (1 or 2), to play all messages in that mailbox — OR — Press 2 , then enter a Mailbox number (1 or 2), to play all new messages in that[...]

Call Scr eening You can use the cordless handset to listen to callers as they leave messages. You can speak to a caller by pressing P . To monitor a call: 1 If the handset is away from the base, press a . 2 To end monitoring without taking the call, press a or put the handset in the base. Changing Outgoing Announcement 1 Connect with the answering [...]

40 Recor ding a Memo 1 Connect with the answering system. 2 Press # , then enter the number of the mailbox where you want the memo recorded, and begin speaking after the beep. 3 Press 5 when you are finished. Setting The Clock 1 Connect with the answering system. 2 Press * 8 . You will hear the current day, followed by “To change, press 6 or 4 . [...]

Changing Settings 1 Connect with the answering system. 2 Press * 9 . You will hear “To listen to settings, press 9,” followed by two beeps. 3 Press 9 . You will hear the currently selected announcement, followed by “To select a different announcement, press 6 or 4.” 4 Press 6 or 4 to change the selected announcement. Press 9 to save the set[...]

HANDSET BA TTERIES 42 Char ging the Handset Ba tter y P ack The handset batteries need charging when: • The handset beeps four times when you press P . • The low battery symbol is visible on the display on the handset. • The phone does not respond when you press P and no lights go on. Place the handset in the base so the CHARGING light goes o[...]

BASE UNIT BACK-UP BA TTERIES Replacing the Base P o wer Reser v e Batteries The base unit back-up batteries need to be replaced when the PWR RESERVE BATT LOW light on the base flashes when the phone is on. 1 Turn the base unit over. (Remove the wall bracket if the phone is wall-mounted.) 2 Open the battery compartment door. 3 Remove the old batteri[...]

44 SIGNALS AND DISPLA Y S Long ringing Incoming call Single beep Valid button press Three-part tone Page Repeating three-part tone Handset locator Two short beeps Handset is out of range Four short beeps Low battery Long buzzing tone Error—unsuccessful action Series of ascending tones Action has been successful CL You need to reset the clock PH T[...]

45 If you have difficulty operating this phone, try the suggestions below. If you still have trouble, call 1 800 722–9125. If the phone does not w ork at all, check these items first • Make sure the power cord is plugged into the base and an electrical outlet not controlled by a wall switch. • Make sure the telephone line cord is plugged firm[...]

46 IN C ASE OF DIFFICUL TY If y ou ha v e no dial tone Check all the previous suggestions. If you still do not hear a dial tone, disconnect the phone and try another phone in the same jack. If there is no dial tone on that phone either, the problem is probably in your wiring or local service. Call your local telephone service company. If y ou hear [...]

47 IN C ASE OF DIFFICUL TY If y ou hear noise in the handset and the buttons don’ t work The base unit and handset might not be set to the same security code. Place the handset in the base for at least 15 seconds to reset the security code. If speak erphone conv ersation sounds distor ted After the phone is powered up, the speakerphone initialize[...]

IN C ASE OF DIFFICUL TY If the system does not respond to r emote commands from a remote touch tone phone • Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone. • The answering system may not detect the Remote Access Code while your[...]

IN C ASE OF DIFFICUL TY The caller’ s name or phone number is not display ed during Call W aiting • Make sure you subscribe to combined Caller ID with Call Waiting service. • If you subscribe to the combined service, make sure you have this feature turned on. (See “Turn Off Caller ID with Call Waiting” in the CALLER ID section of this man[...]

Cor dless Digital Answering System Speak erphone 7720 Connect with answering system 1 Dial telephone number and wait for system to answer. 2 Enter Remote Access Code. 3 After the system beeps twice, enter a command from the other side of this card. Your Remote Access Code __________. (The preset code is 500.) © 1998 Philips Consumer Communications[...]

Play all messages 1 , then mailbox in mailbox number Play new messages 2 , then mailbox in mailbox number Save messages Hang up Delete message being played 3 Delete all messages 3 , then mailbox in mailbox number after you hear “End of messages” Repeat 4 Stop playback 5 Skip message 6 Change announcement * 7 , after beep, press 5 to end Review [...]