AT&T 8434 manual

AT&T DEFINITY ® Communications System Generic 1 and Generic 3 and System 75 7444 Voice Terminal User's Guide[...]

NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&a[...]

Contents Your 7444 Voice Terminal What the Features Do Voice Features Display Features How to Use the Features Special Instructions Conventions Troubleshooting Quick Reference Lists 1 4 4 7 9 9 1 0 1 0 1 0 1 1 1 1 1 3 1 4 1 4 1 5 1 6 1 7 1 7 1 8 1 9 1 9 2 0 2 0 2 1 2 1 2 2 2 2 2 3 2 4 2 4 2 5 2 6 2 7 2 8 Voice Features Abbreviated Dialing (AD) Auto[...]

Display Features 29 Activating and Clearing the Display 29 Normal Mode 29 Inspect 29 Integrated Directory 30 Message Retrieval 30 Normal 32 Stored Number 32 Time/Date 33 Timer 33 Tones and Their Meanings 34 Ringing Tones 34 Handset Tones 34 Troubleshooting 35 System 75 Version Notes 36 Key Words to Know 37 Quick Reference Lists ii[...]

Your 7444 Voice Terminal The 7444 voice terminal is designed so that you can conveniently use the many features of the DEFINITY ® Communications System and System 75. Familiarize yourself with your voice terminal, shown in Figure 1 below and explained on the following page. Figure 1. 7444 Voice Terminal Starting with the handset and continuing clo[...]

8) Line jack (on back of voice terminal) 9) Call appearances/ feature button 10) Microphone (on back of terminal) 11) Select button This jack is used for connecting a line cord to your voice terminal. The jack is labeled “LINE.” These 22 buttons can be used for either incoming and outgoing calls (call appearances) and are labeled with an extens[...]

15) Message light 16) Volume control button 17) Display control buttons 18) Call appearances/ feature buttons Note: Your voice terminal can be set for either the Speaker (listen-only) feature or the Speakerphone (listen and talk) feature. Check with your System Manager to see how your Speaker button is to be used. A red light which goes on when a m[...]

What the Features Do Here are brief descriptions of 31 features, including what each one does and how you might want to use it. The first 24 are voice features and the final 7 are display features. Note: You will automatically have the following features on your voice terminal: Conference, Drop, Hold, Message, Mute, the Select Button, Select Ring, [...]

Call Park Puts a call on hold at your voice terminal, for retrieval at any extension. Use when you need to go elsewhere to get information during a call, or whenever you wish to complete a call from a different location. Also, if the call received is for someone else, use it to hold the call until the called party can answer it from the nearest ava[...]

Priority Calling Allows you to call another extension with a distinctive 3-burst ring to indicate that your call requires immediate attention. Use when you have important or timely information for someone. Reset Speakerphone Initiates an acoustic test of the surrounding environment by using a series of tones. When the tones stop, your speakerphone [...]

Display Features Inspect Shows you call-related information for an incoming call when you are already active on a call. Use to identify and screen new calls. Integrated Directory Searches for the extension of another user by allowing you to key in the user’s name with the dial pad. Use as a handy quick reference source for extension number inform[...]

How to Use the Features The procedures that follow give short, step-by-step instructions for using each of the features. For your convenience, features are listed alphabetically. Special Instructions The first time you use these procedures, you will need to customize them for yourself by following the directions below. Your System Manager can suppl[...]

[ xxxxx ] Conventions The following conventions are used in the procedures: Gray Type Procedural steps in gray type are steps that you should follow if you do not have a button assigned for the feature. This box represents a call appearance button, which is used exclusively for placing or receiving calls. The button has a red in-use light and a gre[...]

Voice Features Abbreviated Dialing (AD) To program/reprogram an AD button Note: AD buttons must first be assigned by your System Manager. 1 2 3 4 On a separate sheet of paper, jot down the outside numbers, extensions, and/or feature codes you want to program Note: Each AD button will hold one complete phone number or feature code. Pick up handset [[...]

To program/reprogram an outside number, extension, or feature code into a personal list 1 2 3 4 5 6 7 Press [ Program ] On a separate sheet of paper, jot down the outside numbers, extensions, and/or feature codes you want to program as items on your personal list(s) (see example to the left) Note: Each phone number or feature code is stored as a se[...]

Automatic Callback To automatically place another call to an extension that was busy, did not answer, or returned a call waiting ringback tone 1 2 3 Press [ Auto Callback ] during call attempt [confirmation tone] Green light goes on steadily until callback is completed or canceled Note: If you send your calls to coverage after activating Automatic [...]

Bridging To answer a bridged call Press [ xxxxx ] of bridged call 1 Note: If your voice terminal has Ringing Appearance Preference, this step is not necessary; you will automatically be connected to the call when you lift the handset. To use Manual Exclusion Press [ Exclusion xxxxx ] while connected to the call to prevent other bridged Note: Pressi[...]

To talk privately with co-worker after answering a redirected call 1 2 3 Press [ Transfer ] [dial tone] ● Call is put on hold Press [ Consult ] [priority ring to co-worker] or Dial co-worker’s extension Note: You can privately discuss the call at this time; if your co-worker is not available, press the fluttering [ xxxxx ] to reconnect to call.[...]

To cancel Press [ Call Forward ] again (while on-hook) Call Forwarding or Dial Call Forward Cancel code [confirmation tone] Your calls will now ring at your own voice terminal ● Call Park To park a call at your Note: If a [ Call Park ] button has been assigned to your extension (for retrieval at voice terminal, simply press [ Call Park ] and hang[...]

Call Pickup To answer a call placed to Press [ Call Pickup ] a member of your pickup or Dial Call Pickup code group when your voice Called voice terminal stops ringing terminal is idle 1 ● ● You are connected to ringing call To pick up a call while Press [ Hold ] you are active on another Present call is put on hold call 1 2 ● ● ● ● Gre[...]

To add a call you’ve put Press [ Conference Ring ] [dial tone] on hold to another call Held call light continues to flutter; current call you’re connected to light also flutters You are given a new call appearance Press [ xxxxx ] of call on hold (first call) Press [ Conference Ring ] again All parties are now connected To drop the last party Pr[...]

Hold ✔ To keep a call on hold while you answer another call, make a call, or perform some other task 1 2 1 Press [ Hold ] Green light flutters Note: If you put a conference call on hold, the other ● parties remain connected. To answer a new call 1 Press [ Hold ] while active on another Green light flutters ● ● ● Press [ xxxxx ] of incomin[...]

Last Number Dialed To answer any Pick up handset intercom call ● You are connected to call Note: If you are active on another call, first press [ Hold ] , then press flashing [ xxxxx ] . To automatically redial the last number you dialed (extension, outside number, or trunk/feature code) 1 1 2 Press [ Last Dialed ] or Dial Last Number Dialed code[...]

To cancel a Leave Word Press [ Cancel LWC ] Calling message or Dial Leave Word Calling Cancel code Note: You cannot cancel [dial tone] a message left for an AUDIX subscriber. 1 2 Dial extension [confirmation tone] Note: If reorder tone is heard, message is not canceled; try again. Message ✔ To retrieve a message See your System Manager for instru[...]

Priority Calling To place a priority call (3-burst ring) 1 2 3 Press [ Priority ] Dial extension or Dial Priority Calling code [dial tone] [ringback tone] Wait for called party to answer Note: If your call is not answered and you wish to redirect it to coverage, press [ Go to Cover ] while call is ringing. To change a regular call Press [ Priority [...]

Remember that you can use the Reset Speakerphone feature only if your voice terminal is set for the Speakerphone feature (as opposed to the Speaker feature). To adjust the Press [ Select ] speakerphone to the Green light next to [ Select ] goes on steadily surrounding room acoustics 1 2 Press [ Speaker Reset Spkr ] ● ● ● ● Green light next [...]

Self-Test ✔ To test the lights and ringer of your voice terminal 1 2 3 While on-hook, press [ Select ] Green light goes on steadily Press and hold [ Drop Test ] The following occurs: Ringer sounds; Message and Select Ring lights and two columns of lights directly above dial pad go on steadily for one second and then go off First column of lights [...]

Speaker Note: Your voice terminal is set for either the Speaker (listen-only) or the Speakerphone (listen and talk) function. Check with your System Manager to see which of these two features you can use. You can use the Reset Speakerphone feature only if your voice terminal is set for Speakerphone (listen and talk). feature. To place a call withou[...]

1 2 3 To turn off the speaker Pick up handset and return to handset Green light next to [ Speaker Reset Spkr ] and red light next to [ Mute ] go off ● ● ● Speakerphone Speaker goes off To end a call (while handset is on-hook and only speaker is active) 1 1 Press [ Speaker Reset Spkr ] Green light next to [ Speaker Reset Spkr ] and red light n[...]

To prevent other party Note: If the Speakerphone feature is not active, the from hearing you Mute feature turns off the microphone associated with the handset (not the speakerphone). 1 2 1 1 2 1 Press [ Mute ] Red light goes on and other party cannot hear you Press [ Mute ] again to resume talking to party Green light goes on next to [ Speaker Rese[...]

Voice Message Retrieval To retrieve your voice messages when your Message light is on 1 2 3 [ # ] [ 3 ] [ 4 ] [ 5 ] [ 8 ] 4 1 2 3 4 Dial the Voice Message Retrieval code [dial tone] Press [ # ] [voice prompting] Note: Do not press [ # ] if calling from someone else’s extension; instead, dial your own extension number and your security code, if re[...]

Display Features Activating and Clearing the Display Your display is automatically activated when you press a call appearance or feature button which requires displayed information. The display screen is usually cleared by pressing [ Normal ] but, for some features, the display automatically returns to normal mode after the information has been dis[...]

To answer new call while on a call Integrated Directory To see your messages Press [ Msg Rtrv ] when your Message light Press [ Next Msg ] to see first message (and then for is on (while on-hook, off-hook, or on a call) each following message) 1 2 1 2 3 1 2 1 1 2 Press [ Normal ] (if not already in normal mode) Finish present call or put on hold Pr[...]

To return a call to message sender 1 2 1 1 2 3 1 2 3 1 1 Lift handset [dial tone] Press [ Call Disp ] while any part of message is shown Note: You can also leave your handset on-hook. The speakerphone will turn on automatically when you press [ Call Disp ] . To erase a message Press [ Delete ] while any part of message is shown To see co-worker’s[...]

Normal ✔ To return to normal Press [ Normal ] display after using any display feature ● ● ● ● ● ● Display will show call information for active call appearance Stored Number To see number stored on an AD button 1 1 2 3 1 2 3 4 5 6 1 2 Press [ Stored ] Press selected [ AD xxxxx ] Stored number shown Press [ Normal ] to return to normal[...]

Time/Date To see date and time Press [ Date Time ] Time is displayed on the lefthand side of the bottom line 1 ● ● After a few seconds, display returns to normal mode in which only the time appears Timer To see elapsed time Press [ Timer ] (hours, minutes, seconds) Green light goes on Press [ Timer ] again to stop timer and clear display Green [...]

Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones ● ● ● ● ● ● 1 ring— A call from another extension. 2 rings— A call from outside or from the attendant. 3 rings— A priority call from another extension, or from an Automatic C[...]

Troubleshooting Problem Solution A feature doesn’t work as noted in the book. 1 2 3 4 There are no Feature Codes (such as Call Forward code or Send All Calls code) written in the appropriate blanks in this guide. Problem Solution There’s no dial tone. Reread the procedure and try again. For many features you must lift the handset before you can[...]

Problem Solution The telephone Set the ringer volume to a higher level. doesn’t ring. Place a test call from another extension to your extension. Check the line cord to make certain that it is securely connected at both ends. If there is still a problem, see your System Manager. The lights do not Check the line cord to make certain that it is sec[...]

Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages. [...]

on-hook When the handset is left on the cradle. party A person who places or answers a call. personal list One of the 4 types of Abbreviated Dialing lists; programmable by the System Manager or by you, the user. Contains phone numbers of your choice, and stores each of them as a single-digit list item. personal list item One of the 10 available slo[...]

trunk code A dial code of 1, 2, or 3 digits that you dial to access a trunk group to place an outside call. voice terminal A telephone equipped with an array of specially designed features (e.g., self-test mode, administrable buttons, etc.) and functional capabilities that distinguish it from a conventional telephone. 38[...]

Quick Reference Lists Feature Codes Feature Code ABBREVIATED DIALING List 1 List2 List 3 Program CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back Feature Code CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel VOICE MESSAGE RETRIEVAL Coverage[...]

Trunk Codes Abbreviated Dialing* Description Code Miscellaneous Description Extension Attendant Personal List 1 Personal List 2 Personal List 3 Item No. Name Name Name 1 2 3 4 5 6 7 8 9 0 * You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your System Manager[...]

555-230-744 Issue 1, May 1992 Graphics © AT&T 1988[...]