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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones AT&T CL2939. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica AT&T CL2939 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual AT&T CL2939 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales AT&T CL2939, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones AT&T CL2939 debe contener:
- información acerca de las especificaciones técnicas del dispositivo AT&T CL2939
- nombre de fabricante y año de fabricación del dispositivo AT&T CL2939
- condiciones de uso, configuración y mantenimiento del dispositivo AT&T CL2939
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de AT&T CL2939 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de AT&T CL2939 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico AT&T en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de AT&T CL2939, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo AT&T CL2939, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual AT&T CL2939. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
User’s manual CL2939 Big but t on big display t elephone/speak erphone with call er ID/call waiting[...]
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Audio assist TM is a trademark of Advanc ed American T elephones. © 2009 Advanced American T elephones. All Rights Reserv ed. A T&T and the A T&T logo ar e tr ademarks of A T&T Intellect ual Pr operty licensed to Advanced American T elephones, San Antonio, TX 78219. Congr atulations on purchasing y our new A T&T pr oduct. Befor e u[...]
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Parts checklist Y our telephone pack age contains the following it ems. Save your sales r eceipt and original packaging in the event warr anty service is necessary . Coiled handset cord T elephone line cord T elephone base with mounting bracket inst alled Handset Quick start guide User’s manual[...]
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S T OP! If you sub scr ibe to hig h-sp eed Int ern et serv ice (d igit al sub scri ber lin e - DSL ) thr ou gh y our t elep hon e li ne, yo u mu st i nst all a D SL fil te r be twe en t he te lep hone li ne c or d a nd t he tel eph one wal l j ack (pag e 8 ). T he fil ter pr ev ent s noi se a nd call er ID p ro ble ms caus ed b y D SL int erf er en[...]
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i User’s manual CL2939 Big but t on big display t elephone/speak erphone with call er ID/call waiting Getting s tart ed Introduction .............................................. 1 Quick ref erence guide ......................... 2 Screen messages and icons ............. 4 Battery inst allation (purchased separatel y) ...........................[...]
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1 Intr oduction This A T&T CL2939 big button big display t elephone has a large til t display for easy viewing and extr a large butt ons for easy viewing and dialing. This CL2939 telephone r equires four alkaline AA bat teries (purchased separatel y). When there is no batt ery installed or the power of the installed batteries is l ow, this tel [...]
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2 Getting started Quick r e fer ence guide REMOVE When the telephone is idle, press and hold t o clear the call history (page 39). Wh il e r e vi ew in g a n en tr y s to r ed in t he t w o- t ou ch m em o ry l oc a ti on , di r ec t or y or ca ll h is t or y , pr e ss t o d el e te (p ag es 25 , 3 1 an d 39 ) . While entering numbers or names, pre[...]
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3 Getting started Quick r e fer ence guide MENU Press to ent er the menu (page 14). While reviewing the call history , press to stor e the displayed name and number in the directory (page 37). While reviewing the directory , press t o edit the displayed entry (page 31). AUDIO AS SIST™ Some voices will sound louder and clearer if you press A UDIO [...]
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4 Getting started Scr een messages and ic ons Display scr een messages CALL L OG EMPTY There are no call hist ory entries. DELETED All the entries stored in the call hist ory have been deleted. -OR- The last number dialed is deleted. DIRECTOR Y EMPTY There are no t elephone numbers stored in the directory . END OF LIST Y ou have reached the end of [...]
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5 Getting started Scr een icons NEW The displayed call history entry is unr eviewed. REP Y ou have receiv ed more than one call from this number . 05 The position of the number stored in the call history . The ringer is turned off. There is an error in the call er ID information. On when the line is in use. -OR- Flashes when there is an incoming ca[...]
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6 Getting started Grasp and squeeze as the arr ows indicate to open the hinged br acket. 1. Bat tery inst allation (pur chased separat ely) Befor e using the telephone, you should install f our good AA alkaline batteries (not included) to pr ovide memory backup and enable the use of some featur es. The four AA batteries ar e requir ed for the follo[...]
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7 Getting started Y ou can use this telephone without bat teries installed. If you do so, the telephone works only t o make and answer calls with the handset, adjust volume (ringer or handset volume) or use the last number redial f eature. NOTES: Use dis pos abl e al kal ine AA bat te ries on ly . Do n ot use re cha rge abl e b att er ies. If you d[...]
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8 Getting started Plu g on e e nd o f t he c oil ed hand set co rd int o the hand set jac k o n th e l eft sid e of th e t ele phon e b ase. Pl ug t he othe r en d i nto th e ha ndse t a nd h ang up. 1. If y ou subsc ribe t o high -speed Inter net serv ice (d igita l subscr iber li ne - D SL) through your t elephone line, you must install a DSL fil[...]
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Página 14
9 Getting started Install ation options The telephone base comes with the br acket mounted f or tabletop use. If you want to mount your t elephone on a wall, use the mounting brack et to connect with a standar d dual-stud telephone wall mounting plate. If y ou do not have this mounting plate, y ou can purchase one from many har dware or consumer el[...]
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10 Getting started Install ation options Plug one end of the telephone line cor d into the TEL LINE jack on the back of the telephone base. R oute the telephone line cor d through the slot. Bundle the telephone line c ord and secure it with a twist tie. Plac e the bundled telephone line c ord inside the brack et. Plug the other end of the telephone[...]
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11 Getting started Install ation options W all-mount to t ablet op installation T o change the telephone base fr om the wall-mount position to tablet op position, follow the steps bel ow. Slide the telephone base upwar ds, then pull the telephone base away fr om the wall and remov e the studs. 1. Unplug the telephone line cor d from the t elephone [...]
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12 Getting started Install ation options Lift and rotat e the bracket and l ock it into tabletop position as indicat ed below . 4. Plug one end of the telephone line cor d into the TEL LINE jack on the back of the telephone base. Plug the other end of the tel ephone line cord into a telephone wall jack. Place the handset in the t elephone base. 5. [...]
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Página 18
13 V olume c ontr ol Ringer volume Use the RINGER VOL switch on the right side of the telephone base t o set the ringer volume or turn the ringer off. Adjust the RINGER VOL switch t o set the ringer volume to off , low, middl e or high. When set to off, the screen shows . Handset volume Use the VOL switch on the right side of the telephone base to [...]
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14 T elephone settings Menu setup Menu operation The s creen displa y pr ompts help y ou set up the tel ephone when y ou fir st inst all it . Y ou can alw ays get ba ck to these setup s cree ns by pres sing MEN U . NOTE: Y ou can exit feature setup at any time by pressing FLASH or by lifting the handset when there is no incoming call. F or complete[...]
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15 T elephone settings F eatur e summary De f au lt s et t in gs a r e in di ca te d b y * in t he f ol lo wi ng l is t. Featur e/options Function LANGUA GE ENGLISH* ESPANOL FRANCAIS Choose whether the display text appear s is English, Spanish, or French. SET CONTR AST 1, 2*, 3, 4 Adju st s cre en br ight ness to a co mfo rtab le lev el, fro m 1 ( [...]
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16 T elephone settings Menu setup Set home ar ea code You must program your area code so your telephone can properly recognize and dial calls. For calls within your ar ea code: Y ou dial: Enter in step 2: 7 digits (telephone number , no area code) Y our area code 10 digits (area code + tel ephone number) -OR- 11 digits (1 + area code + tel ephone n[...]
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17 T elephone settings Menu setup L OC L AR E A C OD E ? LAC 1-_ _ _ blinking SET TIME/DA TE 12:00 AM 11-20 Use the dial pad keys to enter three digits of the first local area code in LAC 1 . Pr ess REMOVE to er ase digits. Press SELECT repeatedly to advance to the next local area code ( LAC 2 , LAC 3 or LAC 4 ). Press SELECT to save your setting a[...]
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18 T elephone operation Using handset T o mak e a call: Lift the handset then wait for a dial tone. Use the dial pad keys t o dial a number . T o answer a call: Lift the handset. T o end a call while using the handset: Place the handset in the telephone base. Using speak erphone T o mak e a call: Press SPEAKER then wait for a dial tone. Use the dia[...]
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19 T elephone operation Us e th is f e at ur e t o di al n um be rs s t or e d in t he di r ec to ry , tw o- to uc h me mo ry l o ca ti on s or c al l hi st or y wh il e y ou a re o n a ca ll . Chain dialing is useful if you need to ac cess numbers other than telephone number s (such as bank account numbers or ac cess codes) from the direct ory, tw[...]
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20 T elephone operation T o dial the last dialed number Use the f oll owin g st ep s t o di spl ay and dia l th e l ast dia led num ber fr om this t ele phon e (u p t o 3 2 d igit s). Lift the handset or press SPEAKER . Press REDIAL . The tel ephone dials the number automatically . -OR- When the telephone is idle, pr ess REDIAL to display the last [...]
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Página 26
21 T elephone operation Options while on calls Audio assist™ Some voices will sound louder and clear er if you press A UDIO ASSIS T while you ar e on a call using the handset. Press A UDIO ASSIS T again to turn the featur e off. This featur e automatically turns off when you hang up. Y ou must press A UDIO AS SIST every time you want to activ ate[...]
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22 T elephone operation Options while on calls Flash/call waiting If you subscribe to call waiting service with y our telephone service pr ovider , you hear a beep if someone calls you while you ar e already on a call. Press FLASH to put y our current call on hold and take the new call. Press FLASH anytime t o switch back and forth between calls. F[...]
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Página 28
23 Two-touch memory T wo-t ouch memory overview and st or age T wo-touch memory ov erview This telephone has 10 two-touch memory locations (speed dial locations) where y ou can store t elephone numbers you wish to dial using fewer ke ys than usual. Each two-touch memory location can stor e a telephone number with up to 24 digit s. T wo-touch memory[...]
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Página 29
24 Two-touch memory R eviewing and dialing a two-t ouch number T o r eview a two-touch number Use the following steps t o view a telephone number stored in a two-t ouch memory location. When the telephone is idle, pr ess MEM . Pr e ss D IR / or C ID / un ti l RE VI EW i s bl in ki ng . Press SELE CT , the screen shows ENTER L OCA TION? Press a dial[...]
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Página 30
25 Two-touch memory Modifying and deleting a two-t ouch number T o modify a two-touch number Use the following steps t o modify a telephone number stored in the two-t ouch memory location. Refer t o steps 1 through 4 in T o review a two-touch number on page 24 t o show the telephone number st ored in the desired memory location. Press MEM . The scr[...]
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Página 31
26 Dir ectory memory capacity This telephone has a dir ectory where you can store up t o 25 additional telephone numbers and names. Numbers can be up to 24 digits and names can be up to 15 charact ers. Directory entries ar e stor ed in alphabetical order . Y ou may wish to ent er names with the last name first to maintain c onsistency with informat[...]
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27 Directory Dial K ey Charact ers by number of k ey press 12345678 1 1 ! “ $ % & ‘ ( 9 10 11 12 13 14 15 16 ) + , - . / : ; 17 18 19 20 21 22 23 24 < = > ? @ [ ] 25 26 27 28 29 30 31 ^ _ ` { | } ~ Dir ect ory ov erview[...]
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28 Directory Use the following steps t o store a name and telephone number in the dir ectory . When the telephone is idle, pr ess DIR/ to enter the dir ectory . Press DIR / or CID / until S T ORE is blinking. P r es s S E LE CT , t h e s cr ee n s ho w s E N TE R N U MB E R . Use the dial pad keys t o enter the telephone number (up to 24 digits). T[...]
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29 Directory Dir ect ory st or age Repeat steps 4 thr ough 7 to stor e more directory entries. -OR- Press REMO VE to return t o idle mode. NOTES: If you enter mor e than 24 digits in a telephone number in step 4 above, the scr een shows ONL Y 24 ALL OWED . If you enter mor e than 15 characters in a name in step 6, the screen shows ONL Y 15 ALL O WE[...]
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30 Directory T o r eview dir ectory entries Us e t he f o ll ow in g s t ep s t o r ev ie w d ir e ct o ry e nt ri e s. Wh en th e t el ep h on e is i d le , pr ess t h e di al p a d k ey fo r t he f ir s t ch ar a ct e r of t h e en tr y y ou w i sh t o r ev ie w u nt il t he ch ar a ct e r yo u a r e lo o ki ng f o r is d i sp la y ed . Th e n pr[...]
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31 Directory Editing and deleting a dir ectory entry T o edit a dir ectory entry Use the foll owin g st eps to edit a na me a nd/or a te leph one n umbe r in the dir ect ory . Follow st ep 1 in T o review dir ectory entries on page 30 to find the desired entry t o edit. Pr ess MENU . The scr een show s ENT ER N UMBER and the tel epho ne nu mber . U[...]
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32 About caller ID This telephone has a caller ID f eature that works with the caller identification service pr ovided by your telephone servic e provider . Ther e is a fee for this service, and it might not be available in all areas. This t elephone can provide inf ormation only if both you and the caller are in ar eas offering caller identificati[...]
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33 Caller ID operation How caller ID works If you subscribe to caller ID servic e provided by your telephone servic e provider , information about each caller is displayed between the first and second ring. Caller ID overview The time and date of the call, the caller’s name and telephone number ar e included on the screen if they were sent by the[...]
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34 Caller ID operation Caller ID overview Caller ID special messages Display s: Means: PRIVA TE NAME The caller is blocking the name information. PRIVA TE CALLER The caller is blocking the name and number information. UNKNOWN NAME Your tel ephone service provider is unable to rec eive information about this caller’s name. UNKNOWN CALLER Y our tel[...]
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35 Caller ID operation R eviewing call hist ory 16 CALLS 5 NEW 12:00 AM 11-20 NEW 05 No: CHRISTINE SMITH 888-722-7702 12:00 AM 11-20 Unr eviewed and total calls When your telephone is in idle mode, the screen shows the number of new (missed and unreviewed) calls and the tot al number of all incoming calls. Each time you review a call hist ory entry[...]
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36 Caller ID operation Use the following steps t o dial a telephone number in the call history . When the telephone is idle, pr ess CID/ to enter the call history . Press DIR / or CID / to scr oll to the desir ed caller ID entry . Press DISPLA Y DIAL to call using the speakerphone or pr ess DISPLA Y DIAL and then lift the handset to use the handset[...]
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37 Caller ID operation Use the following steps t o store the t elephone number and name of a call history entry in the directory . When the telephone is idle, pr ess CID/ to enter the call history . Press DIR / or CID / to scr oll to the desir ed caller ID entry . Press MENU to st ore the display ed telephone number in the directory . The scr een s[...]
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38 Caller ID operation Use the following steps t o store the t elephone number of a call history entry in a two-touch memory location. When the telephone is idle, pr ess CID/ to enter the call history . Press DIR / or CID / to scr oll to the desir ed caller ID entry . Pr ess ME M . T h e sc r e en s ho w s EN TE R L O CA TI ON ? Press a dial pad k [...]
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39 Caller ID operation T o delet e a call history entry Use the following steps t o delete a call history entry . When the telephone is idle, pr ess CID/ to enter the call history . Press DIR / or CID / to scr oll to the desir ed caller ID entry . Press REMO VE (entry removal but ton) to delet e the currently displa yed entry . The screen shows the[...]
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40 Appendix T r oubleshooting If you have difficulty with y our telephone, please try the suggestions below . For Customer Servic e, or to purchase ac cessories or replacement parts, visit our website at www .telephones.at t.c om , or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . Have the serial number , found on the underside of your [...]
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41 Appendix Make sur e to set the DIAL MODE to the corr ect setting (pulse dialing or tone dialing) f or the service in your ar ea (see Feat ure summary on page 15). If any of your other telephones ar e having the same problem, the pr oblem is in the wiring or telephone service. Cont act your telephone service pro vider (charges may apply). If you [...]
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42 Appendix My calls fade out or cut in and out when I am using the telephone. If you are using the handset when this pr oblem occurs, try unplugging the coiled handset cord and firml y plugging it in the handset and telephone base again. If you are using the speak erphone when this problem oc curs, eliminate any back ground noise. Noise from the t[...]
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43 Appendix Operation during a power failure. This telephone operat es during a power failure if a telephone line cord is installed between the telephone wall jack and the t elephone base. Y ou are abl e to answer calls with the handset, and dial calls using the dial pad keys and the REDIAL key . No other featur es work unless batteries ar e instal[...]
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44 Appendix If you select NEW CALL FIRS T in CALL LIST ORDER , the telephone first shows the new (unreviewed) caller ID entries then entries starting with the most rec ent call in the call history . If you select B Y TIME , the tel ephone shows the caller ID entries starting with the most recent call in the call hist ory (see Fea tur e summary on p[...]
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45 Appendix Gener al pr oduct car e T o keep y our telephone working well and looking good, follow these guidelines: Avoid put ting it near heating appliances and devices that generat e electrical noise (for ex ample, motors or fluor escent lamps). DO NOT e xpose it to direct sunlight or moistur e. Avoid dr opping the telephone or tr eating it roug[...]
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46 Appendix Important saf ety inf ormation This symbol is to alert you t o important operating or servicing instructions that may appear in this user’s manual. Always follow basic sa fety precautions when using this product t o reduce the risk of injury, fir e, or electric shock. Safety inf ormation Read and unders tand all instructions in the us[...]
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47 Appendix F C C and A CT A inf ormation If this equipment was approved f or connection to the telephone network prior to Jul y 23, 2001, it complies with Part 68 of the F ederal Communications Commission (FCC) rules. If the equipment was approved a fter that date, it complies with the Part 68 rul es and with the T echnical Requirements f or Conne[...]
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48 Appendix Progr amming/testing of emer gency numbers If this product has memory dialing locations, you may choose t o store police, fir e department and emergency medical service t elephone numbers in these locations. If you do, please keep three things in mind: We r ecommend that you also write the telephone number on the dir ectory card (if app[...]
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49 Appendix P art 15 of F C C rules Some telephone equipment generat es, uses, and can radiate radio-fr equency energy and, if not installed and used properl y, may cause int erference to r adio and television rec eption. This product has been tested and found t o meet the standards for a class B digital devic e, as specified in part 15 of the FCC [...]
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50 Appendix Limit ed warr anty The A T&T brand is used under license - any repair , replac ement or warranty service, and all questions about this product should be dir ected to: in the United Stat es of America, call 1 (800) 222-3111 or visit www .t elephones.at t.c om ; in Canada, call 1 (866) 288-4268 . What does this limited warr anty cover[...]
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51 Appendix How do you get warr anty service? T o obtain warranty service in the Unit ed States of America, visit www .t elephones.at t.com or call 1 (800) 222-3111 ; in Canada, please dial 1 (866) 288-4268 . NOTE: Bef ore calling for service, please r eview the user’s manual. A check of the PRODUCT’s controls and f eatures might save you a ser[...]
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52 Appendix T echnical specifications Operating temperat ure 32°F — 122°F 0°C — 50°C REN 1.0B[...]
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53 Appendix Inde x A Answer a call, 18 Audio assist, 21 B Batteries, 6–7 C Caller ID, 32–34 Caller ID special messages, 34 Call history , 34–39 Call list order setting, 15 Call waiting, 22 Chain dialing, 19 Character chart, 26 Clear the call history , 39 Clock, 17 Clock resets, 7, 33 D Dial a direct ory number , 30 Dial a number from the call[...]
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54 Appendix Inde x T roubleshooting, 40–44 Two-t ouch memory locations, 23–25 V Volume c ontrol, 13 W Wall-mount inst allation, 9[...]
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Audio assist TM is a trademark of Advanc ed American T elephones. © 2009 Advanced American T elephones. All Rights Reserv ed. A T&T and the A T&T logo are tr ademarks of A T&T Int ellectual Pr operty licensed to Advanced American T elephones, San Antonio, TX 78219. Printed in China. Issue 6 A T&T 10/09. www .t elephones.at t.com[...]