AT&T E2728B manual

14 User Manual 2.4 GHz Cor dless T elephone/Answ ering System E2728B/E1128B with Caller ID & Call W aiting[...]

Congratulations on y our purchase of this A T&T pr oduct. Befor e using this telephone system, you m ust r ead Impor tant Safety Instructions on pag es 45 to 47 of this manual. NEED HELP? Our r epresentativ es are her e to help y ou with any questions concerning the operation of this pr oduct, a vailable accessories, or an y other related issue[...]

Depending on your service , y ou may see the caller’ s number , or the caller’ s name and number . This product can pro vide information only if both you and the caller ar e in areas offering Caller ID service , and if both telephone companies use compatible equipment. The time and date are sent b y the ser vice pr ovider along with the call in[...]

CAUTION: T o reduce the risk of fir e or injury to persons or damage to the tele- phone, read and follow these instructions car efully: • Use only Replacement Battery 3301 (SKU 91076. Part Number 80-5071-00-00). • Do not dispose of the battery in a fire. Like other batteries of this type, it could explode if burned. Check with local codes for s[...]

1 T ab le of contents Getting Started Quick ref erence guide ........................ 2 Parts checklist ...................................... 4 Befor e you begin .................................. 5 T elephone base installation ................ 6 Batter y installation & charging .......... 7 W all mounting .....................................[...]

2 Getting Started CHAN MUTE REDIAL TRANSFER MEN U /SEL MUTE During a call, press to mute microphone (see page 14). PHONE/FLASH Press to make or ans wer a call. During a call, press to receive an incoming call if Call Waiting is activ ated (see page 14). MENU/SEL/TRANSFER Press to display menu, or to store a programming option (see pages 10-11). Dur[...]

3 Getting Started Quick r efer ence guide 14 T elephone Base HANDSET LOCA T OR Press to page the cordless handsets. Press again, press OFF on cordless handset, or place cordless handset in th e bas e or c harg er to c an cel t he pa ge. CHARGE/IN USE Flashes when one of the cordless handsets is in use. On steady when the cordless handset is properl[...]

4 Getting Started Getting Started 4 P ar ts checklist Sa ve your sales r eceipt and original packaging in case you need to ship y our telephone for warranty service . T elephone base Cordless handsets P ower adapters Belt clips Battery Packs T elephone line cord W all mount brack et CHAN MUTE REDIAL TRANSFER MEN U /SEL 14 Cordless handset chargers [...]

5 Getting Started Getting Started Befor e you begin Caller ID and Call W aiting Caller ID with Call W aiting features in this telephone let you see who's call- ing befor e you answ er the phone, ev en when you'r e on another call. These featur es require services provided b y your local telephone compan y . Contact your telephone service [...]

6 Getting Started 6 Getting Started T elephone base installation Install the telephone base as shown below . Choose a location in a central location within the home and: • Awa y from an y other cordless (wireless) de vice such as cordless telephones, 802.11 wireless r outer (for example, WiFi). • Awa y from other electr onic equipment, microwa [...]

7 Getting Started 7 Getting Started Batter y installation & charging After batter y installation, place the cordless handset in the base or charger and allow to charge for at least 16 hours befor e use . Y ou can keep the battery charged by return- ing the cordless handset to the base or charger after each use. When the batter y is fully deplet[...]

8 Getting Started 8 Getting Started W all mounting The base can be installed on any standar d phone outlet as shown below . Choose a loca- tion in a central location within the home, a way fr om electronic equipment such as per - sonal computers, computer routers, television sets or micr owa ve o vens. Av oid excessive heat, cold, dust or moisture.[...]

9 Getting Started 9 Getting Started Belt clip & optional headset Snap belt clip into notches on side of cordless handset. Rotate and pull to remove . Plug 2.5 mm headset into jack on side of cordless handset (beneath small rubber cap). CHAN MUTE REDIAL TRANSFER MEN U /SEL For hands-fr ee telephone conversations, you can use an y industr y stand[...]

10 T elephone Operation CHAN MUTE REDIAL TRANSFER MEN U /SEL T elephone Operation Cordless handset pr ogramming Each cordless handset operates as an individual unit. The ringer sound, ringer volume, date/time, dial mode and language must be pr ogrammed separately for each cordless handset. Follo w the steps below to pr ogram the cordless handset. T[...]

11 T elephone Operation DIAL MODE: TONE MESSAGE WAITING CLEAR? YES Cordless handset pr ogramming Choose dial mode The dial mode defaults to T ONE. If you do not ha ve touch tone ser vice, you’ll need to change the setting to pulse by follo wing these steps: 1. Press MENU to begin programming. 2. Press ^ or V until the screen displa ys DIAL MODE :[...]

12 T elephone Operation CHAN MUTE REDIAL TRANSFER MEN U /SEL CHAN MUTE REDIAL TRANSFER MEN U /SEL 12 T elephone Operation 12345678901 Basic cordless handset operation Making and answ ering calls T o answ er an incoming call, press PHONE (or SPEAKER, or any dial pad k ey). T o make a call, press PHONE or SPEAKER , then dial a number . Press OFF or p[...]

13 T elephone Operation 14 13 T elephone Operation Base operation Handset Locator Press to page all cor dless handsets for up to 60 seconds. Press again, press OFF on cordless handset, or place cord- less handset in the base to cancel the page. NOTE: Pressing OFF on any cordless handset will cancel the page on that cordless handset, but will not ca[...]

14 T elephone Operation CHAN MUTE REDIAL TRANSFER MEN U /SEL 14 T elephone Operation Flash T one V olume V^ Channel Mute Options while on calls V olume control While on a call, press the VOLUME buttons on the cord- less handset to adjust listening volume. T o adjust the speak erphone listening volume, press SPEAKER , then press the VOLUME buttons. [...]

15 T elephone Operation Call transfer Call transfer During a conv ersation, you can transf er the call to another cordless handset. • Press TRANSFER to transfer the external call to another cordless handset. Y ou will see ENTER HANDSET #. After entering the cordless handset number to which y ou want to transfer the call, your cordless handset wil[...]

CHAN MUTE REDIAL TRANSFER MEN U /SEL 16 Directory Memor y capacity Each cordless handset has its o wn directory . Each direc- tor y can store up to 30 entries (including nine speed dial locations). Each entr y can contain a number up to 24 digits, and a name up to 15 letters long. A convenient sear ch featur e can help you find and dial n umbers qu[...]

17 Directory Speed dialing On the cordless handset, the numbers called most fr e- quently can be stor ed in speed dial locations 1-9 and dialed with only tw o button presses. Y ou can enter 9 Speed Dial numbers of up to 24 digits. Each number is stor ed in a one-digit speed dial location (1-9). T o enter a Speed Dial number 1. Press MENU to begin p[...]

18 Directory 1 MENU 3 DIRECTORY 2 SELECT ENTER NAME PAT JOHNSON_ Entering names into dir ector y T o enter a name Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular ke y causes characters to be displa yed in the follo wing order : Options while entering names: • Press the ^ button to mo ve the c[...]

19 Directory 4 SELECT 5 PAT JOHNSON 5556789_ ENTER NUMBER 6 SELECT DISTINCT RING? N 5556789 7 SELECT Entering numbers into dir ector y T o enter a number Use the dial pad to enter up to 24 digits. When the number is complete, press SELECT . Options while entering numbers: • Press V to erase digits if y ou make a mistak e . • Press P AUSE to ent[...]

20 Directory 1 ^ DIR DIRECTORY 2 ^ ^ ADAM 5551234 BETH 5554321 5 JOHN 5550123 Dir ector y search Follow the steps on the left to br owse thr ough the directory or search to find a specific entry . Y ou can press OFF an ytime to exit the directory . T o bro wse through the dir ector y T o br owse , press DIR then press V or ^ to scr oll thr ough all[...]

21 Directory 1 DIR DIRECTORY 2 ^ ADAM 5551234 3 SELECT ^ ^ Changing dir ector y entries When any entry is displa yed, press SELECT to see options. Press V or ^ to highlight the option you want (blinking text), then press SELECT again to select it. T o edit an entr y When EDIT is blinking, press SELECT . Y ou can change the name and number (or disti[...]

22 CHAN MUTE REDIAL TRANSFER MEN U /SEL PAT JOHNSON * 908-555-0100 8/12 10:06 AM Caller ID Operat i on Ho w Caller ID works If you subscribe to Caller ID service provided b y your local phone company , information about each caller will be displa yed betw een the first and second ring. Separate Caller ID logs are k ept in the cordless hand- sets. I[...]

23 Caller ID Operat i on About names Names of callers will be displa yed only if this inf orma- tion is pro vided by your local telephone compan y . If the telephone number of the person calling exactly matches a number in y our director y , the name that appears on the scr een will match the name that you entered into y our directory . (Example: I[...]

24 Caller ID Operation 1 CID PAT JOHNSON 908-555-0100 8/12 10:06 AM NEW 03 2 V CHRIS WILLIAMS 908-555-1234 8/12 9:53 AM NEW 02 3 4 V MARK CLAYTON 908-555-5678 8/12 9:12 AM NEW 01 PHONE PHONE ON 00:10 9085555678 T o r evie w your call lo g The call log re view displa ys the Caller ID in rev erse chronological or der , with the latest one (the one wi[...]

25 Caller ID Operation 25 Caller ID Operation T o dial a call lo g entr y When any Caller ID scr een is displa yed, pr ess PHONE or SPEAKER , or press SELECT then V and SELECT to dial the number exactly as it a ppears on the screen. Dialing options Caller ID numbers ma y appear with an ar ea code that ma y not be requir ed for local calls. If the n[...]

26 Caller ID Operation 26 Caller ID Operation T o delete call lo g entries T o delete a single call log entry Press CID to displa y the first Caller ID listing. Use the ^ or V ke ys to find the entr y you want to delete, then press DEL . When the entr y is deleted, the next oldest recor d is display ed. T o delete all call log entries T o clear you[...]

27 Caller ID Operation 27 Caller ID Operation 2 SELECT DIAL PROGRAM 908-555-0100 8/12 10:06 AM NEW 03 3 SELECT PAT JOHNSON 9085550100 8/12 10:06 AM NEW 03 6 SELECT PAT JOHNSON 908-555-0100 8/12 10:06 AM NEW 03 T o add entries to phone dir ector y When any Caller ID scr een is displa yed, follow the steps at left to enter it into your phone dir ecto[...]

14 14 Answering System Operation Messag e capacity The answ ering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and the maximum r ecording time is 15 minutes. Messages will remain a vailable for r eplay until the y are deleted. 14 Message window Number of messages ([...]

29 Answering System Operation Da y and time announcements T o set da y and time Befor e playing each message, the answering system announces the da y and time the message was receiv ed. Befor e using the answering system, you should follo w the steps on the left to set the da y , time and year , so messages are dated cor rectly . If you subscribe t[...]

30 Answering System Operation Outgoing announcements Outgoing announcements ar e the messages callers hear when calls are ans wered b y the answ ering system. The phone is pre-pr ogrammed with announcements for normal (Answ er and Record) mode and for Announcement Only mode (see page 31). If the phone is set up to recor d messages (Announcement Onl[...]

31 Answering System Operation Announcement Only mode In Announcement Only mode, callers hear an announce- ment but cannot lea ve messages. T o turn Announcement Only on or off Press SETUP r epeatedly until you hear “Announcement only , record no messages. T o change the setting press CHANGE. ” Then pr ess CHANGE until you hear the option y ou w[...]

32 Answering System Operation 1. SETUP 3. SETUP Press until desired feature is heard (see list at right). Press until desired selection is heard. Press to set selection and move to ne xt menu option. Press to set selection and exit SETUP . 2. CHANGE (PLA Y/STOP) 14 Or “Announcement. Press PLAY or press RECORD. To continue setup, press SETUP.” O[...]

33 Answering System Operation “You have [xx] new messages and [xx] old messages” Number of messages (or , dur ing playbac k, message number cur- rently playing). 14 Message playbac k begins. See options at right. Message playbac k ends. NOTE: If “F” is flashing in the message window , mem- ory is full. Y ou will hav e to delete some message[...]

34 Answering System Operation 14 Recording and pla ying memos Memos are messages y ou record y ourself. They are sa ved, pla yed back and deleted exactl y like incoming messages. Y ou can record a memo as a r eminder to yourself, or leav e a message for someone else if others in your household use the ans wering system. T o recor d a memo Press REC[...]

35 Answering System Operation Message window 14 Messag e windo w displa ys The message counter usually displa ys the total number of memos and incoming messages. See the list below for explanations of other displa ys in this counter . Messag e counter displays 0 No messages. 1-98 Number of messages/memos, or message number currently playing (flashe[...]

36 Answering System Operation NOTE: If you pause f or more than 10 seconds dur- ing remote access, you will hear a help menu listing all features & commands. If you issue no com- mand for another 20 seconds , the call will end automatically . Remote access Use the remote access f eature to check your messages while you ar e awa y by calling you[...]

37 Appendix 37 Appendix Displa y scr een messages, lights and tones CHAN MUTE REDIAL TRANSFER MEN U /SEL CONNECTING... CONNECTING... The cordless handset is waiting f or a dial tone. NEEDS RECHARGING Cordless handset battery is depleted. Place cordless handset in base or char- ger to charge the battery . BATTERY LOW Cordless handset battery is low [...]

38 Appendix CHAN MUTE REDIAL TRANSFER MEN U /SEL 38 Appendix Displa y scr een messages, lights and tones Indicator lights CHAN MUTE REDIAL TRANSFER MEN U /SEL SPEAKER On when speakerphone is in use. 14 CHARGE/IN USE Flashes when one of the cordless handsets is in use. On when handset is positioned so its battery can charge. Flashes during an incomi[...]

39 Appendix 39 Appendix T r oubleshooting If you ha ve difficulty with y our phone , please tr y the suggestions below . Fo r Customer Ser vice, visit our web site at www .telephones.att.com , or call 1-800-222-3111. In Canada, call 1-866-288-4268. My phone doesn’t work at all. • Make sure the power cor d is securely plugged in. • Make sure t[...]

40 Appendix OTHER HANDSET ON (and then) OR OUT OF RANGE displays on my cordless hand- set. • Only one handset can be used to make or answer a call anytime. If another handset attempt to do so, the screen will display OTHER HANDSET ON and then OR OUT OF RANGE. Y ou might press PHONE or SPEAKER again until no other handset is using the line. Use th[...]

41 Appendix T r oubleshooting I get noise, static, or weak signal even when I’m near the base. • Other cordless phones and 802.11 wir eless routers that ar e used for home computer networks both use internal radios to communicate. The radios may interfere with one another . Y ou can improve the per - formance of your cordless phones and your r [...]

42 Appendix T r oubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’ s manual. • Make sure the telephone line cord is plugged secur ely into the base unit and the telephone jack. Make sure the power cor d is securely plug[...]

43 Appendix T r oubleshooting • If your phone is plugged in with a modem or surge protector , plug the phone (or modem/surge protector) into a dif ferent location. If this solves the problem, r e-locate your phone or modem farther apart from one another , or use a differ ent surge protector . • Relocate your telephone base to a higher location.[...]

44 Appendix Incomplete messages. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 4 minutes. • If the caller pauses for more than 7 seconds, the system stops recor ding and disconnects the call. • If the system’ s memory becomes full during a message, the system stops recor ding and[...]

45 Appendix 45 Appendix Impor tant Safety Instructions This symbol is to aler t you to important operating or ser vicing instructions that may appear in this user’ s manual. Alwa ys follo w basic safety precautions when using this product to reduce the risk of injury , fire, or electric shock. Safety Information • Read and understand all instru[...]

46 Appendix 46 Appendix Impor tant Safety Instructions Especially About Cordless T elephones • Privacy: The same featur es that make a cor dless phone conv enient create some limitations. T elephone calls are transmitted betw een the base and the cordless handset by radio wa ves, so there is a possibility that y our cordless phone conv ersa- tion[...]

47 Appendix 47 Appendix Impor tant Safety Instructions Precautions f or Users of Implanted Cardiac Pacemak ers Cardiac Pacemak ers (applies only to 900 MHz Digital Cor dless T elephones): Wireless T echnology Research, LLC (WTR), an independent resear ch entity , led a mul- tidisciplinar y evaluation of the interfer ence between portable wireless t[...]

48 Appendix 48 Appendix FCC P ar t 68 and A CT A This equipment complies with Part 68 of the FCC rules and with technical require- ments adopted by the Administrative Council f or T erminal Attachments (A CT A). The label on the back or bottom of this equipment contains, among other things, a pr oduct identifier in the format US: AAAEQ##TXXXX. This[...]

49 Appendix 49 Appendix FCC P ar t 15 This equipment has been tested and found to comply with the r equirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requir ements are intended to pr ovide r easonable protection against harmful interfer ence in a residential installation. This equipme[...]

50 Appendix 50 Appendix Limited W arranty The A T&T brands are used under license. Any r epair , replacement or warranty ser - vice, and all questions about this product should be dir ected to: Advanced American T elephones, 1-800-222-3111 or www .telephones.att.com. In Canada, call 1-866-288- 4268. 1. What does this limited warranty cov er? Th[...]

51 Appendix 51 Appendix Limited W arranty 4. What is not cov ered by this limited warranty? This limited warranty does not cov er : • Product that has been subjected to misuse, accident, shipping or other ph ysical damage, improper installation, abnormal operation or handling, neglect, inunda- tion, fire, water , or other liquid intrusion; or •[...]

52 Appendix 52 Appendix Limited W arranty 6. What must y ou return with the Product to get war ranty ser vice? Y ou must: a return the entir e original package and contents including the Product to the AA T ser vice location along with a description of the malfunction or difficulty; b include “valid proof of pur chase” (sales receipt) identifyi[...]

53 Appendix 53 Appendix T echnical specifications RF Frequency Band (Cordless handset to base) 921.4 MHz — 927.2 MHz RF Frequency Band (Base to cordless handset) 2400.9 MHz — 2405.1 MHz Operating T emperature 32°F —122°F 0°C — 50°C Base Unit V oltage (AC V oltage, 60Hz) 120V AC 60Hz Base Unit V oltage (AC Adapter Output) 9V DC 400mA Cha[...]

54 Appendix Index A A C adapter , 6 Alert tones, 38 Answ ering calls, 12 Answ ering system, 28-36 B Batter y charging, 7 Batter y installation, 7 Belt clip , 9 C Call W aiting, 14 Call T ransfer , 15 Caller ID , 22 add entries to phone dir ector y , 27 delete entries, 26 dial entries, 25 CID , 22 Clear V oice Mail Indication, 11 D Delete Call Log e[...]

Use the wallet card below to help y ou remember commands to contr ol your answ ering system from any touch-tone telephone. Remote access wallet card Fold here . Cut along dotted line. Action Remote Command Pla y all messages ....................... 1 Pla y new messages ................... 2 Delete the message ................. 3 Delete all old mess[...]

Copyright © 2006 Advanced American T elephones. All Rights Reser ved. A T&T and the Globe Design are trademarks of A T&T Corp., licensed to Advanced American T elephones. Printed in China. Issue 3 A T&T 05/06. 91-000668-030-000 www .telephones.att.com[...]