AT&T ISDN 7507 manual

AT&T DEFINITY™ Communications System Generic 2 ISDN 7505, 7506, and 7507 Terminals User's Guide[...]

NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: Orde[...]

Contents Your ISDN Terminal What the Features Do How to Use the Features Abbreviated Dialing Automatic Callback Bridging 1 Call Coverage Call Forwarding—Busy/Don't Answer Call Forwarding—Follow Me Call Park Call Pickup Call Waiting Conference Drop Hold Intercom (Automatic Dial) Last Number Dialed Leave Word Calling (LWC) Message Mute 3 5 7[...]

Priority Calling Select Ring Self-Test Send All Calls Speakerphone Transfer Voice Message Retrieval Tones and Their Meanings Key Words to Know Quick Reference Lists 18 18 19 20 20 21 22 23 24 27[...]

Your ISDN Terminal Your ISDN terminal is designed so that you can conveniently use the many features of the AT&T DEFINITY™ Communications System Generic 2. Familiarize yourself with your terminal shown in Figure 1 and explained on the following page. 7505 7506[...]

7507 Figure 1. ISDN Terminals 1[...]

Call appearance/feature buttons Redial button Select button Mute button Speaker button Volume button Transfer button At least 2 of these buttons are devoted to handling incoming and outgoing calls (call appearances) and are labeled with an extension number; the remainder are call appearances or access features (feature buttons) and are labeled with[...]

Hold Button Conference button Drop button Message light Dial pad Handset Adjunct jack Line jack For putting a call on hold. For setting up conference calls. For disconnecting from a call or dropping the last party added to a conference call. A green light that comes on steadily when a message has been left for you. The standard 12-button touch-tone[...]

What the Features Do Here are brief descriptions of 23 voice features, including what each one does and how you might want to use it. You will have the Conference, Drop, Hold, Message, Mute, Redial, Select Ring, Self-Test, and Transfer features. In addition, you may have many of the other features listed here; your System Manager can advise you. Ab[...]

Bridging Permits you to answer or join in calls to someone else’s extension by pressing a bridged appearance button on your terminal. This button can be any call appearance button labeled with another user’s primary extension number, as assigned to you by your System Manager. Use to assist in handling calls for a designated co-worker. Call Cove[...]

Conference Allows you to add a third party to a call, so that you can conduct a 3-way conversation. (If you wish to conference more than 3 parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a third party important to a discussion. Note: If you have both an active call and a call on hold,[...]

Leave Word Calling (LWC) Leaves a message for another extension to call you back. The called party will be able to dial Message Center, AUDIX, or a covering user to retrieve a short, standard message which gives your name and extension, the date and time you called, and the number of times you called. Use any time you wish to have someone call you [...]

Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by telephone calls. Speakerphone Allows you to place calls or access other features without lifti[...]

How to Use the Features The procedures which follow give short, step-by-step instructions for using each of the features. For your convenience, features are listed alphabetically. Special Instructions The first time you use these procedures, you will need to customize them for yourself by following the directions. Your System Manager can supply the[...]

Conventions The following conventions are used in the procedures: Gray Type Procedural steps in gray type are steps that you should follow if you do not have a button assigned for the feature.  xxxxx  This box represents a call appearance button which is used exclusively for placing, receiving, or holding calls. The button has a red light and[...]

Quick Reference Lists At the end of this booklet is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions. Once you have completed the lists, flip to that page as needed, or make a photocopy and keep it handy. 6[...]

Abbreviated Dialing Note: If you hear the intercept tone while programming, start from the beginning. Abbreviated Dialing buttons must first be assigned by your System Manager. To program or reprogram an outside number, extension, or feature access code into a personal list 1 2 3 4 5 6 7 On a separate sheet of paper, jot down the outside numbers, e[...]

Note: Record your personal list items on the Abbreviated Dialing list in the back of this booklet; group and system lists are available from your System Manager. To place a call using a 1 Press  Personal List  or  Group List  or  System List  personal, group, or system or Dial appropriate Abbreviated Dialing List code: list ● Pe[...]

Automatic Callback To automatically place 1 Press  Auto Callback  and dial extension another call to an [confirmation tone] extension that is busy ● Green light comes on until callback is completed or canceled Note: If you send your calls to coverage, you cannot activate Automatic Callback. 2 Hang up (within 7 seconds) or press  Drop [...]

To cancel Automatic Callback 1 Press  Auto Callback  again or Dial Automatic Callback Cancel code [confirmation tone] ● Green light goes off Bridging To answer a bridged call 1 Press  xxxxx  of bridged call Note: If your voice terminal has Ringing Appearance Preference, this step is not necessary; you will automatically be connected t[...]

Call Coverage To answer a call for a 1 Press  xxxxx  of incoming call when ring begins or co-worker for whom you green light flashes are a coverage point Note: The call is not at your voice terminal until the light is flashing. To leave a message for a 1 Press  Coverage Callback  while connected to the call co-worker to call the [confir[...]

To talk privately with 1 Press  Transfer  [dial tone] co-worker after answering ● Call is put on hold a redirected call 2 Press  Consult  or Dial co-worker's extension [priority ring to co-worker] Note: You can privately discuss call; if co-worker is not available, press the fluttering  xxxxx  to reconnect to call. 3 Press [...]

Call Forwarding—Busy/Don't Answer To program Call 1 Press  Call Forward  Forwarding—Busy/Don’t or Dial Call Forward—Busy/Don’t Answer code Answer [dial tone] 2 Dial extension where calls will be sent [confirmation tone] Note: If you hear intercept tone, you are attempting to forward your calls to a restricted telephone or one w[...]

To cancel Call 1 Press  Call Forward  again Forwarding—Busy/Don’t or Dial Call Forward Cancel code Answer [confirmation tone] 2 Hang up ● Your calls will ring at your own voice terminal again 10[...]

Call Forwarding—Follow Me To temporarily redirect all 1 Press  Call Forward  calls to an extension of or Dial Call Forward — Follow Me code your choice [dial tone] 2 Dial extension or number where calls will be sent [confirmation tone] ● Calls can only be forwarded to another extension, not to an outside number (see your System Manager)[...]

Call Park To park a call (for 1 retrieval at any extension) 2 3 4 5 6 Press  Transfer  [dial tone] ● Second party is put on hold Press  Call Park  or Dial Call Park trunk code [dial tone] Dial the Call Park zone number Dial an idle answer-back channel number Press  Transfer  Hang up ● Held party is transferred to the answer-ba[...]

Call Pickup To answer a call to a 1 Press  Call Pickup  member of your pickup or Dial Call Pickup code group when your voice ● You are connected to ringing call terminal is idle To answer a call to your 1 Press  Hold  pickup group while on ● Present call put on hold another call 2 Press an idle call appearance 3 Press  Call Picku[...]

Call Waiting To answer a call waiting 1 Complete present call and hang up [ringing] tone ● Receive ringing from waiting call (1—internal, 2—outside, 3—priority) 2 Pick up and answer To answer a call waiting 1 Press  Hold  [recall dial tone] tone, putting present call ● Present call put on hold on hold 2 Dial Call Waiting answer/hold[...]

Conference ✔ To add a third party to a 1 Press  Conference Ring  [dial tone] call ● Present call put on hold and you are given a new call appearance 2 Dial number of third party and wait for answer Note: You can privately discuss the call with the third party at this time; if no answer or busy, press fluttering  xxxxx  to return to [...]

To drop third party 1 Press  Drop  ● You remain connected to original party 13[...]

Drop ✔ To disconnect from a 1 Press  Drop  normal call, or to drop the last party added to a Note: Parties other than the last one must conference call disconnect to be released from the conference call.[...]

Hold ✔ To keep a call waiting 1 Press  Hold  while you answer another ● Green light flutters call, make a call, or perform some other task Note: If you put a conference call on hold, the other parties remain connected. To answer a new call 1 Press  Hold  while active on another ● Green light flutters 2 2 Press  xxxxx  of inc[...]

Intercom To make a call to your 1 Press  Icom Auto xxx  predetermined Automatic ● Intercom partner Special intercom ring is sent [dial tone] To dial a call to a member 1 Press  Icom Dial  of your Dial Intercom group 2 Dial group member’s 1- or 2-digit code [ringback tone] ● Special intercom ring is sent [dial tone] To answer any i[...]

Last Number Dialed To automatically redial 1 Press  Redial  the last number you ● dialed (extension, outside Number is automatically dialed (up to 32 digits) number, or trunk/feature Note: Pressing the  Redial  button without lifting code) the handset automatically activates the Speakerphone or SPOKESMAN loudspeaker. Note: Your voice [...]

Leave Word Calling (LWC) To leave a message after Note: To do this, you must have a  LWC  button dialing an extension (when call is not 1 Press  LWC  any time after you complete dialing answered, or you hear a [confirmation tone] coverage or busy tone, or ● Message light comes on called voice terminal you have been put on (if equipped[...]

To cancel a Leave Word 1 Press  Cancel LWC  Calling message (you or Dial Leave Word Calling Cancel code cannot cancel messages for an AUDIX subscriber) 2 Dial extension [dial tone] [confirmation tone] ● Message is deleted Note: If reorder tone is heard, message is not deleted; try again. 16[...]

Message ✔ To retrieve a message 1 On 7506 or 7507, press  MSG Retrieval  when your Message light 2 Move through the messages with the following is on buttons:  Next  for next message  Scroll  to scroll through messages  Delete  to delete displayed message  ReturnCall  to place a call to the extension being displayed [...]

Mute ✔ To mute your handset 1 Press  Mute  speaker or the ● Speakerphone Green light comes on ● Current call is muted (far end cannot hear you) To remove mute 1 Press  Mute  again ● Mute light goes off ● Conversation can resume Note: Switching from the handset to the Speakerphone while the Mute feature is on will automatically[...]

Priority Calling To place a priority call 1 Press  Priority  (3-burst ring) or Dial Priority Calling Code [dial tone] 2 Dial extension 3 Wait for called party to answer To change a regular call 1 Press  Priority  into a priority call ● (3-burst) when you hear a Called party receives a priority call waiting tone call waiting ringback t[...]

Select Ring ✔ To select a personalized 1 ring 2 3 4 5 Press  Select  (while on-hook) ● Green light comes on Press  Conference Ring  ● Current ring pattern plays To hear the next pattern, press [ * ]; listen to the ring Repeat Step 3 until you hear the ring pattern you want Press [ # ] when you hear the desired ring pattern ● The[...]

Self-Test ✔ To test the lights and 1 ringer of your voice terminal 2 3 4 5 Press  Select  (while on-hook) ● Green light comes on Press  Drop  ● Self-test begins ● If the test passes, the following will occur; proceed to Step 3 — You will hear periodic tones if the test is proceeding correctly — The green Message light comes [...]

6 Hang up the handset ● If the self-test fails, or if it passes but your set is not working properly, contact your System Manager Note: If you do not press the  Select  and  Drop  buttons, the set automatically exits self-test 30 seconds after the last button press. 19[...]

Send All Calls To send all incoming calls 1 (except priority calls) Press  Send All Calls  (while on-hook or off-hook) or Dial Send All Calls code immediately to an [confirmation tone] assigned extension, AUDIX, or Message Note: You may hear a ring-ping tone as each call Center for coverage is sent to coverage. See your System Manager. To can[...]

Speakerphone ✔ To place/answer a call 1 without lifting the handset, or to use speakerphone with any 2 feature 3 Press  Speaker  ● Green lights come on  Speaker  and  xxxxx  Place or answer call, or access selected feature ● Adjust speakerphone volume with  ▲ Volume ▼  button Press  Speaker  again to hang up [...]

To change from handset to speakerphone 1 Press  Speaker  ● Green light on  Speaker  comes on 2 Hang up handset[...]

Transfer ✔ To send present call to 1 Press  Transfer  [recall dial tone] another extension or outside number ● Present call put on hold 2 Dial extension or number that call is to be transferred to [ringback tone] ● Remain on line and announce call if desired; if no answer or number dialed is busy, return to held call by pressing its [...]

Voice Message Retrieval To retrieve your voice 1 Dial the Voice Message Retrieval code (while messages when your on-hook or off-hook) [dial tone] Message light is on 2 Press [ # ] [voice prompting] Note: Do not press [ # ] if calling from someone else's extension; instead, dial your own extension number and (if prompted) your security code. 3 [...]

4 Hang up or press  Drop  to end Voice Message Retrieval To retrieve voice messages 1 for a co-worker 2 3 4 Dial Voice Message Retrieval Coverage code (while on-hook or off-hook) [dial tone] Dial co-worker’s extension [dial tone] ● Dial co-worker’s security code also, if prompted Note: The security code must be dialed within 10 seconds [...]

Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones ● 1 ring — A call from another extension. ● 2 rings — A call from outside or from the attendant. ● 3 rings — A priority call from another extension, or from an Automatic Callback c[...]

● ● ● ● ● ● ● ● call waiting tone — One, two, or three beeps of high-pitched tone, not repeated; indicates an incoming call is waiting to be answered. Number of beeps designates the source: 1 for an internal call, 2 for an outside or attendant call, 3 for a priority call. confirmation tone — Three short bursts of tone; indicates[...]

Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main telephone console. AUDIX Audio Information Exchange, an optional voice mail and message service which provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling[...]

extension A dialing number of 3 to 5 digits assigned to each voice terminal connected to your DEFINITY Generic 2. feature A special function or service, such as Conference, Hold, Send All Calls, etc. feature code A dial code of 1 to 4 digits, which you use to activate or cancel the operation of a feature. group list One of the 3 types of Abbreviate[...]

personal list One of the 3 types of Abbreviated Dialing lists; programmable by the System Manager or by you, the user. Contains telephone numbers of your choice, and stores each of them as a 1- or 2-digit list item, depending on the number of members in the list. personal list item One of the 10 available slots on an Abbreviated Dialing personal li[...]

stored number A telephone number which has been programmed and stored as a 1-, 2-, 3-, or 4-digit list item for use with Abbreviated Dialing. It can be a complete or partial telephone number, an extension number, or a trunk or feature code. Once programmed, a number can be accessed by first dialing the list, then the list item digit(s) under which [...]

Quick Reference Lists Feature Codes Feature ABBREVIATED DIALING Personal Group System Program CALL FORWARDING— BUSY/DON’T ANSWER Cancel CALL FORWARDING— FOLLOW ME Cancel CALL PARK Answer Back Code Feature Code CALL PICKUP CALL WAITING LAST NUMBER DIALED LEAVE WORD CALLING Cancel Print Messages PRIORITY CALLING SEND ALL CALLS Cancel VOICE MESS[...]

Trunk Codes Abbreviated Dialing Description Code Item No. Personal List 1 Personal List 2 1 2 3 5 Miscellaneous 7 Description Extension 8 Message Attendant 4 6 9 0[...]

555-104-719 Issue 1, October 1989 Graphics © 1989 AT&T[...]