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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones AT&T R3.0. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica AT&T R3.0 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual AT&T R3.0 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales AT&T R3.0, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones AT&T R3.0 debe contener:
- información acerca de las especificaciones técnicas del dispositivo AT&T R3.0
- nombre de fabricante y año de fabricación del dispositivo AT&T R3.0
- condiciones de uso, configuración y mantenimiento del dispositivo AT&T R3.0
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de AT&T R3.0 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de AT&T R3.0 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico AT&T en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de AT&T R3.0, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo AT&T R3.0, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual AT&T R3.0. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
AUDIX Voice Power System R3.0 Portable User’s Guide[...]
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Página 2
[...]
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Página 3
Contents _ __________________________________________ _ __________________________________________ _ __________________________________________ Basics . . . . . . . . . . . . . 1 What is AUDIX Voice Power? . . . . . . 1 About Your Dialpad . . . . . . . . . 2 Logging In . . . . . . . . . . . 3 Direct Login . . . . . . . . . . 4 Indirect Login . . . [...]
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Página 4
Contents _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ Sending Messages . . . . . . . . . 19 Recording a Message . . . . . . . . 19 Addressing Messages to Individuals . . . . 21 Name Addressing . . . . . . . . . 23 Addressing Messages to Groups . . [...]
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Página 5
Contents _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ Troubleshooting . . . . . . . . . . 41 Mailbox Full . . . . . . . . . . . 41 Maintenance Mailbox . . . . . . . . 42 v[...]
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Página 6
Contents _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ vi[...]
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Página 7
Basics _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ This section explains the information you need to get started with AUDIX Voice Power, such as, how to log in. What is AUDIX Voice Power? AUDIX Voice Power has many features to help you in your bus[...]
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Página 8
Basics _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ • AUDIX Voice Power has other services which are implemented on a company-wide basis. For more information on how other features of AU[...]
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Página 9
Basics _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ _ ____________________ Touch tone Letters _ ____________________ _ ____________________ 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ _ ____________________ [...]
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Página 10
Basics _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ Direct Login The direct login procedure uses a special extension number that takes you directly to the activity menu. 1. Dial the AUDIX [...]
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Página 11
Basics _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ Indirect Login The indirect login procedure involves first accessing the Call-Answer feature or the Automated Attendant feature and then transferring to the AUDIX Voice Power activity menu by dia[...]
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Página 12
Basics _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ Activity Menu After you log in, AUDIX Voice Power recites the activity menu. The selections on the activity menu are: • Press 1 to rec[...]
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Página 13
Basics _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ Changing Activities You can leave an AUDIX Voice Power activity in the following ways: • To transfer from the activity menu to another extension within your company, press * T , enter an extensi[...]
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Página 14
Basics _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ Changing Your Password Your password helps to ensure that only you can access your messages. You use it each time you log in, and you ca[...]
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Página 15
Basics _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ Time-Saving Tips When you become skilled at using AUDIX Voice Power, you will not need to listen to each complete voice announcement. Here are some shortcuts that you can use to save time. • If [...]
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Página 16
Basics _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ 10[...]
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Página 17
Retrieving Messages _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ Your mailbox contains messages sent to you by other AUDIX Voice Power subscribers and other callers inside and outside your telephone system. When a message arrives, AUDIX Voice Power[...]
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Página 18
Retrieving Messages _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ Getting Your Messages Each message consists of a header and a body. The header tells you when the message arrived and ident[...]
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Página 19
Retrieving Messages _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ — Press 1 to reply or forward. See Replying to a Message or Forwarding a Message or Comment . • Press 2 2 to go back to the previous message header and message body. • Press 2 3[...]
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Página 20
Retrieving Messages _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ To reply to voice mail messages, follow these steps: 1. While the message is playing, or after it has finished, press 1 to[...]
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Página 21
Retrieving Messages _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ Forwarding a Message With or Without Comment You may forward a received message to other subscribers with an added message (comment) of your own, or you can send a new message to othe[...]
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Página 22
Retrieving Messages _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ 5. Press * # to approve the message. Before approving, you have the following options. • Press 2 3 to listen your message[...]
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Página 23
Retrieving Messages _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ • If you make a mistake, press * D to delete the last name, extension, or list you entered. • To review the recipients, press * 1 . See Reviewing the List of Recipients . • When[...]
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Página 24
Retrieving Messages _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ What to do with Undelivered Messages Voice mail messages may be returned to your voice mailbox, for example, when a recipie[...]
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Página 25
Sending Messages _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ The alternative to calling subscribers and leaving messages is to create a voice mail message and then address it. This is quicker than calling the recipient and allows you to send a sin[...]
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Página 26
Sending Messages _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ 5. Press * # to approve your message and proceed to addressing. Before approving the message, you have the following options: [...]
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Página 27
Sending Messages _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ Addressing Messages to Individuals You can send a single voice mail message to one or more people by specifying the extension number of each person or by dialing the name of each person.[...]
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Página 28
Sending Messages _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ 3. The recipient’s name or extension is voiced back (The name is voiced if it has been recorded; otherwise the extension num[...]
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Página 29
Sending Messages _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ Name Addressing The Name Addressing feature of AUDIX Voice Power allows callers and subscribers to enter the name of the person they are trying to reach instead of the extension number. [...]
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Página 30
Sending Messages _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ Addressing Messages to Groups If you have created a mailing list in advance of recording a message, you can use that list to a[...]
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Página 31
Sending Messages _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ AUDIX Voice Power voices back the name or extension number of the list’s owner. (The name is used if it has been recorded; otherwise the extension number will be repeated.) 4. Enter th[...]
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Página 32
Sending Messages _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ Reviewing the List of Recipients While addressing your message, but before sending the message, you can review the list of rec[...]
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Página 33
Mailing Lists _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ A mailing list is a group of subscriber extensions that you can build on the system. If you often need to communicate information to the same group of people, you can create a mailing list [...]
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Página 34
Mailing Lists _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ 2. Press 5 to administer lists or your password. 3. Press 1 to create a list. 4. Enter a list ID (up to 6 digits) followed by # .[...]
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Página 35
Mailing Lists _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ If you specify a list ID while creating a mailing list, all of the members on that list ID’s mailing list are included in the current mailing list individually. That is, the current maili[...]
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Página 36
Mailing Lists _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ Scanning and Deleting Mailing Lists Scanning allows you to find out what mailing lists you have created. You can only scan your [...]
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Página 37
Mailing Lists _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ Reviewing and Modifying Mailing Lists This procedure allows you to add, change, or delete members of an existing mailing list which you own. Before beginning this procedure, you must know t[...]
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Página 38
Mailing Lists _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ 5. Enter the list ID followed by # . If the list is not found, AUDIX Voice Power asks you to enter the list ID again. AUDIX Voice[...]
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Página 39
Mailing Lists _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ Mailing List Suggestions To use mailing lists more effectively: • Each supervisor may have a list that includes everybody in the group. The department head may have a list that includes e[...]
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Página 40
Mailing Lists _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ 34[...]
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Página 41
Customizing Name and Greeting _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ Recording Your Name If a subscriber’s name has been recorded, AUDIX Voice Power will voice it back whenever that subscriber’s extension is entered. For example, other AU[...]
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Página 42
Customizing Name and Greeting _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ 5. Speak your name. 6. Press 1 to stop recording. 7. Press * # to approve your name. Before approving your name, [...]
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Página 43
Customizing Name and Greeting _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ Changing Your Greetings You can record two personal greetings and select which greeting your callers will hear when AUDIX Voice Power answers your telephone. If you prefer n[...]
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Página 44
Customizing Name and Greeting _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ 5. Press 1 to begin recording. Before recording, you can press 0 to listen the current recording of the greeting [...]
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Página 45
Customizing Name and Greeting _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ Selecting the Greeting in Use There are three possible greetings you can use: system greeting, primary personal greeting, and alternate personal greeting. If you need to cha[...]
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Página 46
Customizing Name and Greeting _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ 40[...]
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Página 47
Troubleshooting _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ If you experience problems with AUDIX Voice Power report them to your system administrator immediately. Mailbox Full Your mailbox size is determined by your system administrator. If you m[...]
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Página 48
Troubleshooting _ __________________________________________________________________ _ __________________________________________________________________ _ __________________________________________________________________ Maintenance Mailbox A special maintenance mailbox has been set up to aid you in communicating AUDIX Voice Power troubles. To le[...]
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Página 49
Troubleshooting _ ______________________________________________ _ ______________________________________________ _ ______________________________________________ 43[...]