ATEN Technology CL-1216 manual

User Manual CL-1208 CL-1216 2005-04-26[...]

Warning! This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digita l device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea- so[...]

Packing List Basic Package The basic CL-1208 / CL-1216 package cons ists of the following equipment: M 1 CL-1208 / CL-1216 KVM Switch with Standard Rack Mounting Kit M 2 Custom KVM Cable Sets (2L-5202P) M 1 Firmwar e Upgrade Cab le M 1P o w e r C o r d M 1 User Manual M 1 Quick Start Guide Optional Eq uipment Depending on any optional equipment tha[...]

Notes: 2005-04-26 CL-1208 / CL-1216 User Manual iv[...]

Table of Contents 1. Introduction Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . 4 Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Cables . . . . . . . . . . . .[...]

F7 SCAN: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 F8 LOUT: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 5. Hotkey Operation Hotkey Port Access . . . . . . . . . . . . . . . . . . . . . . . . . 41 Invoking Hotkey Mode . . . . . . . . . . . . . . . . . . . . . 41 Selecting the Active Port . . . . . . . . . . . . . . . [...]

About This Manual This User Manual is provided to h elp you get the most from your CL-1208 / CL-1216 system. It covers all aspects of installation, configuration and operation. An overview of the inform ation found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to th e CL-1208 / CL-1216 System. Its purpose, featu [...]

Conventions This manual uses the followi ng typographical conventions: Courier Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded , they app ear together in the s ame bracket with a plus s ign between them : [Ctrl+Alt]. 1. Numbered lists represent[...]

Chapter 1. Introduction Overview The Master View CL-1208 / CL-1216 KVM Switch is a control unit that allows access to multiple co mputers from a single KVM (keyboard, monitor, and mouse), console. Bef ore the development of the Master View, the only way to control multiple co mputer configurations fro m a single console was through a complex and co[...]

Setup is fast and easy; plugging cables in to their appropriate ports is all that is entailed. Because the CL-1208 / CL-1216 intercep ts keyboard input directly, there is no soft ware to configure; no n eed to get involved in complex installation routin es; nor any need to be concerned with incompatibility problems. Access to any computer co nnecte[...]

Features M Integrated KVM console with 15"o r 17" L CD m onito r - in a Slideaway  housing M Slideaway  housing is less than 1U - w ith top and bot tom clearance for smooth operation in a 1U high system rack. M Space saving technology - two cons oles (one bus ) co ntro ls up to 8 (CL-1208) or 16 (CL-1216) computers. M Daisy chain up[...]

Hardware Requirements Computers The following equip m en t mus t be in stalled on each co mputer : w A VGA, SVGA or Multisync card. Note: The integrated LCD m onito r’s m axim um res olu tio n is 1024 x 768 (15") or 1280 x 1024 (17"). Make sure that none of the computer’s resolutio n s ettin gs ex ceed th e L CD monito r’s maximum r[...]

Note: 1. The CL-1208 / CL-1216 does not support serial mice. You cannot use Serial-to-PS/2 adap ters with the cables. At tempts to do so will not work. 2. If your computer uses an AT st yle keyboard socket you will need to purchase a PS/2-to-AT keyboard ad apter (Part No. 2A-106, or any standard keyboard adapter), in order to plug the cable into th[...]

CL-1208 / CL-1216BL Front View 2 3 6 12 9 10 & 11 1 1 3 13 7 8 4 & 5 2 3 6 12 9 10 & 11 1 1 3 13 7 8 4 & 5 2005-05-03 CL-1208 / CL-1216 User Manual 6[...]

1 Handle Pull to slide the KV M module out; push to slide the module in (see item 13 in thi s table). 2 LCD Display After sliding the KV M module out, flip up the cover to access the LCD monitor. 3 LCD Controls The LCD On/Off switch is l ocated here, as well as buttons to control the positi on and picture settings of the LCD display. See p. 19, for[...]

CL-1208 / CL-1216 Rear View 1 2 3 4 5 1 2 3 4 5 2005-04-26 CL-1208 / CL-1216 User Manual 8[...]

1 Daisy Chain Port When Daisy Chaining Uni ts, the cable plugs in here. 2 CPU Port Section The cables that link to the computers plug in here. Note: The shape of these 15-pin c onnectors has been specifically modi fied so that only K VM cables des igned to work with this s witch can plug in (s ee the Cables section on p. 4, for details). Do NOT att[...]

Notes: 2005-04-26 CL-1208 / CL-1216 User Manual 10[...]

Chapter 2. Installation Before you Begin Single Stage Installation In a Single Stage installatio n, there are no additional switches daisy chained down from the first unit. To set up a single stage installatio n, refer to the installation diagram on the next page (the numbers in the diagram correspond to the numbers of the installation steps), and [...]

4. Power on the switch. 5. After the switch is powered on, power on the computers. 1 2 3 4 2 2005-04-26 CL-1208 / CL-1216 User Manual 12[...]

Daisy Chaining To control even more computers, up to 31 Master View ACS-1208A / ACS-1216A units can be daisy chain ed down from the CL-1208 / CL-1216. Note: It would be unnecessarily wasteful and expensive to use CL-1208 / CL-1216 switches for dais y chaining since there is no point in having consoles on the chain ed switches. Theref ore, ACS-1208A[...]

5. Power up the ins tallatio n acco rdin g to th e follo wing proced ure: a) Power on the First Station (CL-1208 or CL-1216). Wait a few seconds for the unit to ascertain its Station ID. b) Plug in the power adapter s for each dais y ch ain ed Statio n on th e installation in turn (Seco nd Station, then Thir d Station, etc.). Each ACS-1208A / ACS-1[...]

CL-1216 A CS-1216A A CS-1216A 2005-04-26 Installati on 15[...]

Notes: 2005-04-26 CL-1208 / CL-1216 User Manual 16[...]

Chapter 3. Basic Operation Opening the Console The CL-1208 / CL-1216’s cons ole is located under the to p cover. To access the console, slid e th e console module out and raise the cover. Note: As a safety precaution, to keep th e co ns ole from accid en tally s lid in g out, the console is lo ck ed in to th e In position. Before you can pull the[...]

Closing the Console To slide the console modu le back in, clo s e th e co ver and do the following: 1. Pull the safety catches on the unit’s side rails toward you and push the module in until it stops. 2. Release the catches; pull th e module slightly towa rd you; then push it all the way in. Note: The reason for the two step proced ure is to min[...]

LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up and config ure the LCD display. Four buttons are used to perform the configuration, as descri bed in the table, below: Button Function MENU M When you have not entered the LCD OS D Menu function, pressing this button invokes the Menu function, and brings up the Mai n Menu. M Whe[...]

The Adju stment Settin gs An explanation of the LC D OSD adjustment settings is given in the table below: Setting Explanation Brightness Adjusts the background black lev el of the screen image. Contrast Adjusts the foreground white level of the sc reen image. Phase Adjusts the vertical si ze of the screen image. Clock Adjusts the horizontal size of[...]

Port Selection The CL-1208 / CL-1216 provides three port selection methods to access the computers on the installation: Manual; OSD (On Screen Display) menus, and Hotkey. OSD Operation is discussed in the ne xt chapter; Hotkey Port Selection is discussed detail in Chapter 5. Manual Port Switching M Press a switch to bring the KVM fo cus to the comp[...]

Hot Plugging The CL-1208 / CL-1216 supports hot plugging - components can be removed and added back into the in stallation by unplugging their cables from the ports without th e need to shut the unit down. In order for hot plugging to work properly, however, the proce dures described bel ow must be followed: Switching Statio n Positions You can swi[...]

Powering Off and Restarting If it becomes necessary to Power O ff one of the ACS- 1208A / ACS-1216A units, unplug the power adapter cable from the rear panel. Before starting it back up you must do the following: 1. Shut down all the compu ters that are attached to it. Note: You must unplug the power cords of any computers that have the Keyboard Po[...]

Port ID Numbering Each CPU port on a Master View installation is assigned a unique Port ID. The Port ID is made up of two parts: a Station Number , and a Port Number : M The Station Number - is a two digit number which reflects the switch’s position in the dais y chain sequence. Note: 1. The first station CL-1208 / CL -1216 has a Station Number o[...]

Chapter 4. OSD Operation OSD Overview The On Screen Display (OS D) is a m e nu driven method to handle computer control and switching ope rations. All procedures start from the OSD Main Screen. To pop up the Main Screen, tap the [Scroll Lock] key tw ice. Note: You can optionally change the Hotkey to the Ctrl key, in which case you would tap [Ctrl] [...]

When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the Admini strator’s Main Sc reen. The User Main Screen does not show the F4 and F6 functions, since these are reserved for the Admin is tr ato r an d can ’t be acces sed by ordinary Users. 2. The OSD always starts in List v iew, with the highlight [...]

OSD Navigation w To dismiss the menu, and deactivate the OS D, Click the X at the upper right corner of the OSD Window; or press [Esc] . w To Logout, Click F8 or the Z Z Z symbol at the top of the Main Screen, or press [F8] . w To move up or down through the list one line at a time, Click the Up and Down Triangle symbols ( ▲▼ ) or use the Up an[...]

OSD Functions OSD functions are us ed to config ure and control the OS D. For example, you can: rapidly switch to an y port; scan selected ports only ; lim it th e list you wish to view; designate a port as a Quick View Port; cr eate or ed it a port name; or make OSD setting adjustments. To access an OSD function: 1. Either Click a Function Ke y fi[...]

F2 LIST : This function lets you broaden or narrow the scope of wh ich ports the OSD displays (lists) on the Main Screen. Many of the OS D functions only operate on the computers cu rrently selected for Listing on the Main Screen with this function. The submenu ch oices and their meanings are gi ven in the table below: Choice Meaning ALL Lists all [...]

F3 SET: This function allows th e Adm inis tr ato r an d each User to s et up th eir own, individual, working en vironmen t. A s eparate profile for each is s to red by th e OSD and is activated accordin g to th e Us er nam e provided durin g L ogin . To change a setting: 1. Double Click it; or move the high light bar to it, then press [Enter] . 2.[...]

(F3 SET: continued) Setting Function PORT ID DISPLAY MODE Selects how the Port ID i s displayed: the Port Number al one ( PORT NUMBER ); the Port Name alone ( PORT NAME ); or the Port Number plus the Port Name ( PORT NUMBER + PORT NAME ). The default is P ORT NUMBER + PORT NA ME). SCAN DURATION Determines how l ong the focus dwells on each port as [...]

F4 ADM: F4 is an Administrator only functio n. It allows the Administrator to configure and contro l the overall operatio n of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [En ter] . After you select an item, a submenu with further ch oices appears. Double Click the choic[...]

(F4 ADM: continued) Setting Function EDIT PORT NAMES To help remember whi ch computer is attached to a parti cular port, every port can be gi ven a name. This function allows the Administrator to create, modi fy, or delete port names. To E dit a port name: 1. Click the port you want, or use the Navigation Key s to move the highlight bar to it, then[...]

(F4 ADM: continued) Setting Function SET QUICK VIEW PORTS This function l ets the Administrator s elect which Ports to include as Quick View ports . w To select/desel ect a port as a Quick Vi ew Port, use the Navigation Keys to move the highlight bar to it, then press the [Spacebar] . w When a port has been selected as a Qui ck View Port, an arrowh[...]

(F4 ADM: continued) Setting Function RESET STATION IDS If you change the position of one of the S tations in the dai sy chain, the OSD setti ngs will no longer corres pond to the new situation. This functi on directs the OSD to res can the Station positions of the enti re installation and updates the OSD so that the OSD Station informati on corresp[...]

F5 SKP: This function enables you to easily skip backward or forward - switching the KVM focus from the curren tly active computer port to the previous or next available one. w The selection of computer s to be available for Sk ip Mode switching is made with the Sc an/Skip Mode setting under the F3 SET function (see p. 31). w When you are in Skip M[...]

F6 BRC: F6 is an Administrator only functio n. When th is functio n is in ef fect, commands sent from the console are broadcast to all av ailable computers on the installation. This function is pa rticularly useful fo r operations that need to be performed on multiple computers, such as perf orming a system wide shutdown, installing or upgrading so[...]

F7 SCAN: This function autom atically switches among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of sw itching manually. w The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see p. 31). w The amount [...]

F8 LOUT: Clicking the F8 field or, or pressing [F8] logs you out of the OSD, and blanks the Console scr een. This is different from simply deactivating the OSD when you are at the Main Screen by pressing [Esc]. With this function you must log in all over again to re gain access to the OSD, whereas with [Esc] , all you have to do to reen ter the OSD[...]

Notes: 2005-04-26 CL-1208 / CL-1216 User Manual 40[...]

Chapter 5. Hotkey Operation Hotkey Port Access Hotkey Port Access allows you to provi de the KVM focus to any computer on your installation directly from the keyboard. The CL-1208 / CL-1216 provides three hotkey port access featu res : M Selecting the Active Port M Auto Scanning M Skip Mode Switching Invoking Hotkey Mode All Hotkey operations begin[...]

When Hotkey Mode is active: M The Caps Lock, and Scroll Lock LEDs flash in succession to indicate so. They stop flashing and revert to normal status when you exit HKM. M A Command Line a ppears on the monitor scree n. The command line prompt is the word Hotkey: in yellow text on a blue background, and displays the subsequent Hotk ey information tha[...]

Auto Scann ing Auto Scan auto matically switches am ong all the active CPU Ports that are accessible to the curren tly lo gged on User at reg ular in ter vals , allo win g automatic monitoring of computer activity. (See Scan/Skip Mode of the OSD F3 SET function, p. 31 for information regarding accessible ports.) Setting the Scan Interval: The amoun[...]

Invoking Auto Scan: To start Auto Scanning, key in the following Ho tkey combination: 1. Invoke HKM (see p. 41). 2. Press [A] . When you press A , you automatically ex it HKM; enter Auto Scan Mode; and Auto Scanning begins. M While you are in Auto Scan Mode, you can pa use the scanning in order to keep the focus on a par ticular computer eith er by[...]

Skip Mode This feature allows you to switch between computer s in order to monitor them manually. You can dwell on a par ticular port for as long or as little as you like - as opposed to Au to Scanning, which auto matically switches after a fixed interval. To invoke Skip Mo de, key in the following Hotkey combination: 1. Invoke HKM (see p. 41). 2. [...]

Hotkey Beeper Control The Beeper can be Hotkey to ggled On an d Off (s ee Activ ate Beep er , p. 33). To toggle the Beeper , key in th e follo win g Hotk ey co mbin atio n: 1. Invoke HKM (see p. 41). 2. Press [B] After you press B , the Beeper toggles On or Off. Th e Command Line dis plays Beeper On or Beep er Of f for one second; then the message [...]

Hotkey Summary Table [Num Lock] + [-] [Port ID] [Enter] S witches ac cess to the computer that corresponds to that Port ID. [T] [n] [Enter] Sets the Auto Sc an interval to n s econds - where n is a number from 1 - 255. [A] Invokes Auto Scan Mode. When Auto Scan Mode is in effect, [P] or Left Click pauses A uto Scanning. When Auto Scanni ng is pause[...]

Notes: 2005-04-26 CL-1208 / CL-1216 User Manual 48[...]

Chapter 6. The Firmware Upgrade Utility The Windows-based Firmwa re Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgr ading the KVM switch’s firmware. The Utility comes as part of a Firmwa re Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revis[...]

Preparation To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to our Internet support site an d choose the model na me that relates to your device to get a list of availab le Firm war e Upgrad e Pack ages . 2. Choose the Firmware U pgrade Package you want to install (usually the m[...]

Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Fi rmware Upgrade Packag e file - either by double clicking the file icon, or by opening a command line and enter ing the full path to it. The Firmware Upgrade Utility Welcome screen appears: Note: The screens shown in this section are for reference only. The wording and layout of[...]

3. Click Next to continue. The Firm ware Upgrade Utility main screen appears. The devices capable of bein g upgraded are listed in the Device List panel: 4. As you select devices, a detailed desc ription of each appears in the Device Description panel. 2005-04-26 CL-1208 / CL-1216 User Manual 52[...]

5. After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Check Firmwa r e V er s io n , the Utility compares the device’s firmware level w ith that of the upgrade f iles. If it finds that the device’s version is higher than the upgrad e version, it br ings up a dialog box informing you of the situation [...]

Upgrade Succeeded After the upgrade has comp leted, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmwa re Upgrade Utility. Upgrade Failed If the Upgrade Succeeded screen doesn’t appear , it means that the upgrade failed to complete successfully . See the next section, Firmware Upgrade Recovery , for[...]

Firmware Upgrade Recovery There are basically three conditions th at call for firmware upgrade recovery: M When you invoke Firmware Upgrade Mo de (see p. 50), but decide not to proceed with the upgrade. M When the Mainboard fi rmware upgrade fails. M When the I/O firm ware upgrade fails. To perform a firmware upgrad e recovery, do the following: 1.[...]

Notes: 2005-04-26 CL-1208 / CL-1216 User Manual 56[...]

Appendix Connection Tables The following tables ind icate the relationship between the number of Master View units and the number of computer s that they control on a daisy chained installation: CL-1208 + ACS-1208A MVs Computers MVs Computers MVs Computers MVs Computer s 1 1 - 8 9 65 - 72 17 129 - 136 25 193 - 200 2 9 - 16 10 73 - 80 18 137 - 144 2[...]

OSD Factory Default Settings The factory default settings are as follo ws: Setting Default OSD Hotkey [Scroll Lock] [Scrol l Lock] Port ID Display P osition Upper Left Corner Port ID Display Durati on 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan/Skip Mode All Screen Blanker 0 (Disabled) Logout Timeo[...]

Clear Login Information If you are unable to perform an Admini strator login (becau se the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login informatio n with the following procedure: 1. Power off the switch and remove the top cover from the unit chassis. 2. Short the jum per lab[...]

Rack Mounting Standard Ra ck Mounting A standard rack mountin g kit is provided with your CL-1208 / CL-1216. The kit enables the switch to be mounted in rack with a depth of 45 - 85 cm. To rack mount the sw itch, do the following: 1. Slide the switch in to the rack and sc rew the front brack ets to the rack. 2. Slide the L brackets onto the switch,[...]

Optional Ra ck Moun ting For convenience and flex ibility, three optional r ack mounting kits are available: 1) a long br acket (68.0 - 110.0 cm) standa rd rack mounting kit; 2) a short bracket (41.5 - 70cm) Easy-Installation rack mount kit; and a long bracket (68.0 - 105.0cm) Easy-Installation rack mount kit. To install the long bracket standard r[...]

2. Attach the left and right easy-installation mounting rails to the inside of the rack. The flange th at supports the switch w ill be to the inside. a) Scre w the front flanges to the ra ck first. b) Slide the bars w ith th e rear flan ges toward the rack until th e flan ges make contact with the r ack, then screw the rear flanges to the rack. Sup[...]

3. Slide the switch onto the support flanges and secu re it to the mounting rails at the front. 4. Slide the rear attachme nt sliding bracket along the slide bar until it contacts the rear of the switch, then screw it to the rear of the switch. 2005-04-26 Appendix 63[...]

Specifications Function CL-1208 CL-1216 Computer Connections Direc t 8 16 Max 256 (via Daisy Chain) 512 (via Daisy Chain) Port Selecti on Push button swi tches: OSD (On Screen Displ ay); Hotkeys LEDs On Line 8 (Orange) 16 (Orange) Selected 8 (Green) 16 (Green) Power 1 (Blue) Lock 1 x Num Lock (Green) 1 x Caps Lock (Green) 1 x Scroll Lock (Green) Co[...]

Troubleshooting Problem Solution There are ghost images on the external monitor. The distance between the external consol e and the CL-1208 / CL-1216 is too great. The maximum c able distance shoul d not exceed 20m and, in some cas es, may need to be shorter. Replac e the VGA cabl e with one of an appropriately short length. Limited Warranty IN NO [...]