ATEN Technology KH0116 manual

16 Port High Density KVM Switch KH01 16 User Manual www.altusen.com[...]

KH0116 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the limit s for a Class A digital device, pursuant to Part 15 of the FCC Rules. These l[...]

KH0116 User Manual iii User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer. The manufacturer makes no representations or warranties, eith er expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as[...]

KH0116 User Manual iv Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warn ings and instru ctions marked on the device.  Do not place the device on any unstable su rface (cart, stand, table, etc.). If the device falls, serious damage will result.  Do not use the device near water [...]

KH0116 User Manual v  Position system cables and power cable s carefully; Be sure that nothing rests on any cables.  When connecting or disco nnecting power to hot pluggable po wer supplies, observe the following guidelines:  Install the power supply before conn ecting the power cable to the power supply .  Unplug the power cable before[...]

KH0116 User Manual vi Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor , and that the full weight of the rack rests on the floor . In stall front and side stabil izers on a si ngle rack or front stabilizers for joined mu ltiple r acks before working on the rack.  Always l[...]

KH0116 User Manual vii Package Contents The KH0116 package consists of: 1 KH0116 KVM Switch 2 KVM Cable Sets 1 Firmware Upgrade Cable 1P o w e r C o r d 1 Rack Mount Kit 1 User Manual* 1 Quick Start Guide 1 Registrat ion Card Check to make sure that all of the co mponents are present and in good order. If anything is missing, or was damaged in ship[...]

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KH0116 User Manual ix Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

KH0116 User Manual x Chapter 3. OSD Operation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

KH0116 User Manual xi About This Manual This User Manual is provided to help you get the most from your KH0116 system. It covers all aspects of insta llation, configuration and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introductio n, introduces you to the KH0116 System. Its purpose, feature[...]

KH0116 User Manual xii Conventions This manual uses the following conven tio ns: Monospaced Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key . If keys need to be chorded, they appear together in the same bracke t with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists[...]

KH0116 User Manual xiii AL TUSEN Information T echnical Support Getting Help For additional help, advi ce, and information, ALTUSEN prov ides several support options. If you need to contact ALTUSEN technical support with a problem, please hav e the following in formation ready beforehand:  Product model number, serial number , and date of purcha[...]

KH0116 User Manual xiv Product Information For information about all of ALTUSEN's products and how they can help you connect without limits, visi t ALTUSEN on the web or contact an ALTU SEN Authorized Reseller.  In the United States of Ameri ca, call: 866-AL TUSEN (258 -8736)  In Canada and South America, call: 949-453-8885  In all ot[...]

1 Chapter 1 Introduction Overview The KH0116 KVM Switch is a control units that allow access to multiple computers from a single KVM (keyboard, monitor, and mouse) console. Before the development of sophisticat ed KVM switches, the only way to control large-scale multip le computer configurations from a single console was through a complex and co s[...]

KH0116 User Manual 2 Access to any computer on the instal lation is easily accomp lished either by entering Hotkey combinati ons from the keyboard, or by means of a powerful menu driven OSD (On Screen Di splay) system. A convenient Auto Scan feature also permits automatic scanni ng and one-by-one monitoring of the activities of selected co mputers [...]

Chapter 1. Introduction 3 Features  A single console controls up to 16 computers  Dedicated chain ports - daisy chain up to 31 additional units - control up to 512 computers from a single consol e  No software required - conven ient computer s election via Hotkeys and intuitive On Screen Display (O SD) menus  Auto Scan feature for monit[...]

KH0116 User Manual 4 Hardware Requirement s Console  A VGA, SVGA, or Multisync monitor cap able of the highest resolution that you will be using on any co mputer in the instal lation.  A PS/2 style mouse  A PS/2 style keyboard Computers The following equipmen t must be installed on each computer:  A VGA, SVGA or Multisync card.  A 6-[...]

Chapter 1. Introduction 5 Component s KH01 16 Front View (Continues on next page.) No. Component Description 1 Port LEDs The Port LEDs provide status information about their corresponding Computer Ports. There is on e pair of LEDs for each Port. The one on the left is the On Line LED; the one on the right is the Selected Port LED:  An On Line LE[...]

KH0116 User Manual 6 (Continued from previous page.) No. Component Description 3 Remote Console Area The KH01 16 can be operated from a remote console (up to 150m away) with the purchase of the CE-250 KVM Extender system. If you choose to use a remote c onsole, its cable plugs into this connector . Normally , both consoles can access the KH01 16. C[...]

Chapter 1. Introduction 7 KH01 16 Rear View * See the Cables section on p. 4 for cable d etails. No. Component Description 1 Power Socket 2P o w e r S w i t c h 3 Local Console Port Section If this is a Single S tation instal lation, or if this is the First S tation of a daisy chained installation, the keyboard, monitor , and mouse that make up the[...]

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9 Chapter 2 Inst allation and Operation Before Y ou Begin Rack Mounting The KH0116 can be mounted in a 1U system rack. For conven ience and flexibility, the m ounting brack ets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit do the following: 1. Screw the mou[...]

KH0116 User Manual 10 Single St age Inst allation In a Single Stage installation, there ar e no additional switches daisy chained down from the first unit . To set up a single stage installatio n do the following: 1. Plug your keyboard , mouse, and monitor into the unit's Console Port s. 2. Use KVM cable sets (as described in the Cables sectio[...]

Chapter 2. Installation and Operation 11 Daisy Chaining To control even more computers, up to 31 additional switches can be daisy chained down from th e first unit. As many as 512 computers can be controlled from a single console in a complete installation. A tabl e showin g the relation between the number of comp uters and the number of KH 0116 un[...]

KH0116 User Manual 12 Daisy Chain Inst allation Diagram:   3 2 1[...]

Chapter 2. Installation and Operation 13 Remote Console Operation Overview Operating the KH0116 from a remote KVM consol e (up to 150m away ), is accomplished by means of the CE-250 KVM Extender system. The CE-250 system consists of a Remote Module (CE-250R) that connects to a Local Module (CE-250L) via Cat 5 cabling. Since the CE-25 0L (the Local [...]

KH0116 User Manual 14 CE-250R Inst allation Installation is simply a matter of plugging in cables. Make sure th at all the equipment to be connected up is powered Off, the perform the steps indicated below: 1. Plug the keyboard, monitor, and m ouse cables for the remote console devices into their ports on the Console side of th e CE-250R. 2. Plug e[...]

Chapter 2. Installation and Operation 15 CE-250R Operation With the Remote Console installed, the de faul t situation is for both the Local and Remote consoles to be active. The KH0116 and the CE-250R have two LEDs each to indicate the Local/Remot e operating s tatus, as shown in the tables, below: KH01 16 (Local Console): CE-250R (Remo te Console [...]

KH0116 User Manual 16 Hot Plugging The KH0116 supports hot pl ugging - components can be removed and added back into the instal lation by unpluggi ng their cables from th e ports without the need to shut the unit down. In order for hot plugging to work properly, however, the pro cedures described below must be followed: Switching S t ation Position[...]

Chapter 2. Installation and Operation 17 Port ID Numbering Each Computer Port on a KH0116 installati on is assi gned a uni que Port ID. The Port ID is made up of two parts: a Station Number , and a Port Number :  The S tation Number - is a two digit number whi c h refl ects the switch's position in the daisy chain sequence. This corresponds[...]

KH0116 User Manual 18 Powering Off and Rest arting If it becomes necessary to Power Off one of the KH0116 units, before start ing it back up you must do the following : 1. Shut down all the comput ers that are attached to it. Note: Y ou must unplug the power cords of any computers that have the Keyboar d Power On function. Otherwise, the switch wil[...]

19 Chapter 3 OSD Operation Overview The On Screen Display (OSD) is a menu d riven method to han dle computer control and switchi ng operations. All pr ocedures start from the OSD Main Screen. To pop up the Main Screen, tap the [Scroll Lock] key twice. Note: Y ou can optionally ch ange the Hotkey to the Ct rl key , in which case you would tap [Ctrl][...]

KH0116 User Manual 20 When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the Administra tor's Main Screen. The User Main Screen does not show the F4 and F6 functions since these are reserved for the Administrator and can't be accessed by ordinary Users. 2. The OSD always starts in List view, w[...]

Chapter 3. OSD Operation 21 OSD Navigation  T o dismiss the menu, and d eactivate the OSD, Click the X at the upper right corner of the OSD W indow; or press [Esc] .  T o Logout, Click F8 or the Z Z Z symbol at the top of the Main Screen, or press [F8] .  T o move up or down through the list one line at a time, Click the Up and Down T rian[...]

KH0116 User Manual 22 OSD Functions OSD functions are used to configure and control the OSD. For example, rapidly switching to any port; scanning only selected port s; limiting the list of ports you wish to view; designating a port as a Quick View Port; managing port names; or making OSD setting adjust ments. To access an OSD function: 1. Either Cl[...]

Chapter 3. OSD Operation 23 F2 LIST : This function le ts you broaden or narr ow the scope of which ports th e OSD displays (lists) on the Main Screen. Many of the OSD function s only operate on the computers currently selected for Listing on the Main Screen with this function. The submenu choices and thei r meanings are given in the table below: M[...]

KH0116 User Manual 24 F3 SET : This function allows the Administrato r and each User to set up his own working environment. A separate profile for each is stored by the OSD and is activated accord ing to the Username that was provided during Login. To change a setting: 1. Double Click it; or move the highligh t bar to it, then press [Enter] . 2. Af[...]

Chapter 3. OSD Operation 25 (Continued from previous page.) Setting Function PORT ID DISPLA Y MODE Selects how the Port ID is displayed: the Port Number alone ( PORT NUMBER ); the Port Name alone ( PORT NAME ); or the Port Number plus the Port Name ( PORT NUMBER + PORT NAME ). The default is PORT NUMBER + PORT NAME). SCAN DURA TION Determines how l[...]

KH0116 User Manual 26 F4 ADM: F4 is an Administrator only fun ction. It allows the A dministrator to con figure and control the overall oper ation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to m ove th e highlight bar to it then press [Enter] . After you select an item, a submenu with further choices appears.[...]

Chapter 3. OSD Operation 27 (Continued from previous page.) (Continues on next page.) Setting Function EDIT PORT NAMES T o help remember which computer is attached to a particular port, every port can be given a name. This function allows the Administrator to create, modify , or delete port names. T o Edit a port name: 1. Click the port yo u want, [...]

KH0116 User Manual 28 (Continued from previous page.) (Continues on next page.) Setting Function SET QUICK VIEW PORTS This function let s the Administrator select which Ports to include as Quick View ports.  T o select/deselect a port as a Qu ick View Port, Double Click the port you want, or use the Navigation Keys to move the highlight bar to i[...]

Chapter 3. OSD Operation 29 (Continued from previous page.) Setting Function RESET ST A TION IDS If you change the position of one of the S t ations in the daisy chain, the OSD settings will no longer correspond to the new situation. This function directs the OSD to rescan the S tation positions of the entire installation and updates the OSD so tha[...]

KH0116 User Manual 30 F5 SKP: Clicking the F5 field or pressing [F5] invokes Skip (SKP) Mode. This funct ion enables you to easil y skip backward or forward - switching the console focus from the currently active co mputer port to the previous or next available one.  The selection of comp uters to be available for Skip M ode switching is made wi[...]

Chapter 3. OSD Operation 31 F6 BRC: F6 is an Administrator only function. Clicking the F6 field, or pressing [F6] , invokes Broadcast (BRC) Mo de. When this function is in effect, commands sent from the console ar e broadcast to all ava ilable computers on the installation. This function is parti cularly useful for operations th at need to be perfo[...]

KH0116 User Manual 32 F7 SCAN: Clicking the F7 field or pressing [F7] invokes Auto Scan Mode. This function allows you to automatically switch am ong the available computers at regular intervals so that you can monito r thei r activity without having to take the trouble of switching manu ally.  The selection of computers to be included for Auto [...]

Chapter 3. OSD Operation 33 F8 LOUT : Clicking the F8 field, or pressing [F8 ] logs you out of OSD control of the computers, and blanks the Console screen. This is different from simp ly pressing [Esc] when you are at the Main Scr een to deactivate the OSD. With this function you must lo g in all over again to regain access to the OSD, whereas with[...]

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35 Chapter 4 Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. The KH0116 provi des the fol low ing Ho tkey Port Control features:  Selecting the Active Port  Auto Scanning  Skip Mode Switch in g Invoking Hotkey Mode All Hotkey operations begin by i[...]

KH0116 User Manual 36 Selecting the Active Port Each Computer Port is assigned a Port ID (see Port ID Numbering , p. 17). You can directly access any com puter on the installation wi th a Hotkey combination that specifies the Port ID of the Computer Port that the computer is connected to. The steps involved are: 1. Invoke Hotkey Mode (see p. 35). 2[...]

Chapter 4. Hotkey Operation 37 Invoking Auto Scan To start Auto Scanning, key in the fol low ing Hotkey combination: 1. Invoke Hotkey Mode (see p. 35). 2. Press [A] . After you press A , you automatically exit Hotkey Mode, and enter Auto Scan Mode, and Auto Scanning begins.  While you are in Auto Scan Mode, you can pause the scanning in order to[...]

KH0116 User Manual 38 Skip Mode This feature allows you to switch between computers in o rder to monitor t hem manually. You can dwel l on a particular port for as long or as lit tle as you like - as opposed to Auto Scanning, whic h automatically switches after a fixed interval. To invoke Skip Mode, key in the following Hotkey com bination: 1. Invo[...]

Chapter 4. Hotkey Operation 39 Hotkey Beeper Control The Beeper (see Activate Beep er, p. 27) can be H otkey toggled On and Off. To toggle the Beeper, key in the foll o wing Hotkey combin at ion: 1. Invoke Hotkey Mode (see p. 35). 2. Press [B] After you press B , the Beeper toggles On or Off. The Command Line displays Beeper On or Beeper Off for on[...]

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41 Chapter 5 The Firmware Upgrade Utility Introduction The purpose of the Windows-based Firmware U pgrade Utility (FWUpgrade.exe) is to provide an au tomated process for make upgradi ng the KVM switch's firmware as smooth and painless as possible. The Utility comes as part of a Firmware Upgrade Package th at is specific for each device. As new[...]

KH0116 User Manual 42 Before Y ou Begin To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name th at relates to your device to get a list of available Firmware Upgrade Packages. 2. Choose the Firmware Upgrade Packag e you want to i[...]

Chapter 5. The Firmware Upgrade Utility 43 Performing the Upgrade St arting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmw are Upgrade Package file - either by double clicking the file ico n, or by opening a command line and keying i n the full path to it. The Firmware Upgrade Utility W elcome screen appears: 2. Read and Agr ee t[...]

KH0116 User Manual 44 3. Click Next to continue . The Fi rm ware Upgrade Utility main screen appears: The Utility in spects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. If the utility detects more than one Master Device (the First Stage unit of a daisy chained installation), a d[...]

Chapter 5. The Firmware Upgrade Utility 45 5. As you select devices, a detailed description of each appears in the Device Description panel. 6. After you have made your selection(s), Click Next to perform the upgrade. If you enabled Check Firmwar e V ersion , the Utility comp ares the device's firmware level with that of the upgrade files. If [...]

KH0116 User Manual 46 Upgrade Succeeded After the upgrade has completed, a screen appears to info rm you that the procedure was successful: Click Finish to close the Firmwa re Upg rade Ut ili ty.[...]

Chapter 5. The Firmware Upgrade Utility 47 Upgrade Failed If the upgrade failed to complete succe ssfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click No , the Upgrade Failed screen appears: Click Cancel to close the Firmware Upgrade Utili ty. See the nex t section, Firmware Upgrade Recovery , for how to procee[...]

KH0116 User Manual 48 Firmware Upgrade Recovery There are basically three conditions th at call for firmware upgrade recovery:  When you invoke Firmware Up grad e Mode (see p. 29 ), but decide not to proceed with the upgrade.  When the Mainboard fi rmware upgrade fails.  When the I/O firmware upgrade fails. To perform a firm ware upgrade r[...]

49 Appendix KH01 16 Connection T able The following table indicates the relation ship between the number of KH0116 units and the number of computers that they control: OSD Factory Default Settings 1 1 - 16 9 129 - 144 17 257 - 272 25 385 - 400 2 17 - 32 10 145 - 160 18 273 - 2 88 26 401 - 416 3 33 - 48 1 1 161 - 176 19 289 - 304 27 417 - 432 4 49 -[...]

KH0116 User Manual 50 Specifications Function Specification Connectors Console VGA 1 x HDB-15 F Console K/M 2 x 6 pin mini DIN F (KB - Gr; M - Pur) Computer Ports 16 x SPDB-15 F Daisy Chain 1 x DB-25 F; 1 x DB-25 M Remote Con. 1 x RJ-4 5 FW Upgrade 1 x RJ-1 1 Power 3 pin AC power jack Switches Power 1 x Rocker switch FW Recove r 1 x Slide switch Re[...]

Appendix 51 Administrator Login Failure If you are unable to perform an Admini strator login (because the Username and Password information has become corrupted or you have forgotten it , for example) you can clear the login info rmation with the followi ng procedure: 1. Power off the KH01 16 and rem ove its ho using. 2. Short the jumper labeled J1[...]

KH0116 User Manual 52 T roubleshooting Symptom Possible Cause Action Mouse and/or Keyboard not responding. Improper mouse and/or keyboard reset. Unplug the cable(s) from the console port(s), then plug it/them back in. All S tation IDs display as 01. S tation 1 has suddenly lost power. W ait a few seconds for the system to reinitialize the station s[...]

53 Index A Activate Beeper, 2 7 ADM, 26 Administrator functions, 26 Administrator Login Failure, 51 ALTUSEN Information, xiii Auto Scanning, 32, 36 Invoking Auto Scan, 37 Pausing Auto Scan, 37 Scan Durati on, 25 Setting the Scan Interval, 36 Stopping, 37 B Beeper Activate, 27 Hotkey Control, 39 BRC, 31 Broadcast Mode, 31 C CE-250R Components, 13 In[...]

54 I Installation Daisy Chaining, 11 Single Stage, 1 0 Invoking Hotkey Mode , 35 K KH0116 Front View, 5 Rear View, 7 L LEDs Port, 5 Station ID, 6 LIST, 23 Logout, 33 Logout Timeout, 26 LOUT, 33 O OSD Factory Default Settings, 49 Functions, 22 Hotkey, 19, 24 Logout, 33 Main Screen, 19, 20 Main Screen Headings, 21 Navigation, 21 Overview, 19 Password[...]

55 Switching Station Positi ons, 16 Switching station positions, 16 T Timeout, 26 Troubleshooting, 52 U Upgrading the firmware, 41 User Notice, iii Username, 26[...]