ATEN Technology KM0032 manual

5/9 Console 32-Port Matrix KVM Switch KM0532 / KM0932 Matrix Exp ansion KVM Switch KM0032 User Manual www.aten.com[...]

KM0032 / KM0532 / KM0932 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been test ed and found to comply with the li mits for a Class A digital device, pursuant to Part 15 of the FC[...]

KM0032 / KM0532 / KM0932 User Manual iii User Information Online Registration Be sure to register your produ ct at our online support center: T elephone Support For telephone support, call this number: User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manu[...]

KM0032 / KM0532 / KM0932 User Manual iv Package Content s The KM0032 / K M0532 / KM0932 package consists of: 1 KM0032, KM0532, or KM0932 2P o w e r C o r d s 1 Daisy Chain Cable (KM0032 only) 1 Grounding Wire 1 Rack Mount Kit 1 Foot Pad Set (4 pcs.) 1 User Manual* 1 Quick Start Guide Check to make sure that all of the compon ents are present and in[...]

KM0032 / KM0532 / KM0932 User Manual v Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

KM0032 / KM0532 / KM0932 User Manual vi Cascading KM0532 / KM0932 Switches . . . . . . . . . . . . . . . . . . . . 22 Cascading Other KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Network Administration . . . . . . . . . . . .[...]

KM0032 / KM0532 / KM0932 User Manual vii IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 SMTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

KM0032 / KM0532 / KM0932 User Manual viii The Port Selection Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

KM0032 / KM0532 / KM0932 User Manual ix Chapter 10. Maintenance Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Backup / Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

KM0032 / KM0532 / KM0932 User Manual x Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122[...]

KM0032 / KM0532 / KM0932 User Manual xi About This Manual This manual will help you get the most from your KM0032 / KM0 532 / KM0932 system. It covers all aspects of installation, configuration and operation. The information provided in the manual is summarized below. Overview Chapter 1, Introduction, introduces you to the KM 003 2 / KM0532 / KM093[...]

KM0032 / KM0532 / KM0932 User Manual xii Conventions This manual uses the following conventions: Product Information For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers: [...]

1 Chapter 1 Introduction Overview The KM0032 / KM0532 / KM0932 Matrix KVM Swit ch gives IT administrators in large corporations advanced access and control of multiple servers. Operators working at up to 5 (KM0532) or 9 (KM0932) keyboard, mouse, and monitor (KVM) consoles can simultaneously and independently take direct control of up to 32 comput e[...]

KM0032 / KM0532 / KM0932 User Manual 2 Server access and control is easily accomplished by means of a convenient, intuitive, graphical user interface. In addition, once initial network setup has been accomplished at the local consol e level, system administration can conveniently be managed remotely over the internet from any web browser. Features [...]

Chapter 1. Introduction 3  Multiplatform support: PC, Mac, Sun, and serial devices  End Session function gives Super Administrators and Administrato rs the ability to term inate user sessio ns  Console conversion – any type of console can control any type of computer; mixed combinatio ns (PS/2 & USB) supported on both the console and[...]

KM0032 / KM0532 / KM0932 User Manual 4  Broadcast support enables executing the sam e comm and on multiple servers at the same time  Multilingual user interface support  Enhanced video qu ality via automatic skew compensation support for the KA7240 adapter cable, and the newer adapter cable series (KA712 0, KA7170, KA7130 KA7176)  Stati[...]

Chapter 1. Introduction 5 Cables KVM Adapter Cables KVM adapter cables connect multiplatform computers (PS/2, USB, Sun, Mac, and serial) and certain cascaded KVM switches to the KM0032 / KM0532 / KM0932. The KVM adapter cables currently available are listed in the table below. Contact your dealer for details. Connecting Cables Other cables that are[...]

KM0032 / KM0532 / KM0932 User Manual 6 Component s KM0532 / KM0932 Front V iew No. Component Des cription 1 Power LED Lights (blue) to indicate that the unit is receiving power . 2 KVM Port LEDs The KVM Port LEDs provide status information about their corresponding KVM Ports, They light as follows:  GREEN: The computer connect ed to its correspo[...]

Chapter 1. Introduction 7 4 LAN LED  The LED lights ORANGE to indicate 10 Mbps data transmission speed.  The LED lights GREEN to indicate 100 Mbps data transmission speed.  The LED flashes when data is being transmitted 5 Reset Switch Pressing in this button performs a system reset. When the system is reset, the switch beeps, and then the [...]

KM0032 / KM0532 / KM0932 User Manual 8 KM0032 Front V iew No. Component Des cription 1 Power LED Lights (blue) to indicate that the unit is receiving power . 2 Port LEDs The Port LEDs provide status information about their corresponding KVM Ports, They light as follows:  GREEN: The computer connect ed to its corresponding port is On Line.  GR[...]

Chapter 1. Introduction 9 KM0532 / KM0932 Rear View No. Component Description 1 Power Sockets The power cords from the AC source plug in here. Th e socket on the left is Socket 1; the socket on the right is Socket 2. 2 Power Switches These switches power the KM0532 / KM0932 on and off. The switch on the left is Switch 1 and governs Socket 1; the sw[...]

KM0032 / KM0532 / KM0932 User Manual 10 KM0032 Rear V iew No. Component Des cription 1 Power Sockets The power cords from the AC sour ce plug in here. The socket on the left is Socket 1; the socket on the rig ht is Socket 2. 2 Power Switches The se switches power the KM0032 on and off. The switch on the left is Switch 1 and governs Socket 1; the sw[...]

11 Chapter 2 Hardware Setup Overview For convenience and flexibili ty, the KM0532 / KM0932’s design ut ilizes console modules that act as signal translation intermediaries between the KVM consoles and the KVM switch. This allows PS/2 and USB interface consoles to coexist on the same installation. The design also uses KVM adapter cables , that ser[...]

KM0032 / KM0532 / KM0932 User Manual 12 Before you Begin St acking and Rack Mounting The KM0032 / KM0532 / K M0932 can b e stacked on the deskt op or rack mounted in a variety of ways. The following sections take you through the procedures for each method. St acking The KM0032 / KM0532 / KM0932 can be placed on any appropriate level surface that ca[...]

Chapter 2. Hardware Setup 13 Rack Mounting The KM0032 / KM0532 / KM0932 can be mou nted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. Rack Mounting - Front To mount the unit at the front of the rack , do the following: 1. Remove the [...]

KM0032 / KM0532 / KM0932 User Manual 14 3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not prethreaded.[...]

Chapter 2. Hardware Setup 15 Rack Mounting - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the two screws at the rear of the unit: 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit: Phillips head hex M3 x 6 Phillips head hex M3 x[...]

KM0032 / KM0532 / KM0932 User Manual 16 3. Position the device in the rack and align the ho les in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not prethreaded.[...]

Chapter 2. Hardware Setup 17 Grounding To prevent damage to your installation it is important that all devices are properly grounded. Use a grounding wire to ground the KM0032 / KM0532 / K M0932 by connecting one end of the wire to the switch’s ground ing terminal (see page 9), and the other end of the wire to a suitable grounded object.[...]

KM0032 / KM0532 / KM0932 User Manual 18 Single Level Inst allation In a single level installation, there are no additional KV M switches cascaded or daisy chained down fro m the first level KVM switch. To set up a sing le level installation, refer to the diagram on p age 19 (the numbers in the diagrams correspond to the numbered steps) and do the f[...]

Chapter 2. Hardware Setup 19 7. Ground the switch . Use the grounding wire supplied with this package to ground the unit by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object. Note: Do not omit thi s step. Proper grounding h elps to prevent damage to the unit from sur ges or static [...]

KM0032 / KM0532 / KM0932 User Manual 20 Multilevel Inst allations You can greatly expand the number of computers that can be added to your installation by performing a multilev el installation. The KM0532 / KM0932 supports two types o f multilevel installation:  Cascading  Daisy chaining Overview Cascading involves using the KVM port(s) of a [...]

Chapter 2. Hardware Setup 21 Cascading KM0532 and KM0932 switches support a 3 level cascade for KM0532 / KM0932 units. They support a 1 level cascade for other compatible model KVM switches (see Supported KVM Switches , page 129). In other words, slave switches cannot be cascaded fro m non-KM0532 / KM 093 2 switches. The UIs of GUI-compatible casca[...]

KM0032 / KM0532 / KM0932 User Manual 22 Cascading KM0532 / KM0932 Switches Note: The firmware version of all cascaded KM0532 / K M0932s should match the firmware version of the first level KM0532 / KM0932. To cascade KM0532 / KM0932 switches refer to the installation diagram on page 23 and do the following: 1. Connect the KVM console to the console[...]

Chapter 2. Hardware Setup 23 10. Plug the power adapters supplied with the console modules into an appropriate AC power source, and then plug the power adapter cables into the power jacks on the rear of the console m odu les. 1 1. Turn on the power to all the computers. Cascaded KM0532 / KM0932 Inst allation Diagram Console Module Console Module[...]

KM0032 / KM0532 / KM0932 User Manual 24 Cascading Other KVM Switches To cascade KVM switches other th an the KM0532 or KM0932, a KVM adapter cable is required. The adapter cable converts the KM0532 / KM0932’s port signals to ones appropriate for the connectors on the KVM switch that you are cascading. Note: Non-KM0532 / KM0932 switches d o not su[...]

Chapter 2. Hardware Setup 25 Daisy Chaining Up to 7 KM0032 Matrix KVM Switches can be daisy chained from the first level KM0532 / KM0932. The KM0932 is capable of supporting nine independent KVM consoles, while the KM0 532 is capabl e of supporting 5 independent KVM consoles. In a complet e dais y chained install ation, the KVM consoles that belong[...]

KM0032 / KM0532 / KM0932 User Manual 26 Daisy chained Inst allation Diagram Network Administration Once the KM0032 / KM0532 / KM0932 ’s netwo rk settings have been configured from a local console (see Network Configuration , page 29), for convenience, administrative tasks can be performed remotely using a web browser over the internet. It is not [...]

27 Chapter 3 Super Administrator Setup Overview The KM0032 / KM0532 / KM09 32 supports three types of user, as shown in the table, bellow: This chapter discusses the admin istrative procedures that the Super Administrator performs. First Ti me Setup Once the KM0032 / KM0532 / KM093 2 installation has been cabled up, the Super Administrator needs to[...]

KM0032 / KM0532 / KM0932 User Manual 28 Since this is the first time you are logging in, key in the default Username: ADMINISTRA TOR ; and the default Password: password . Note: For security purposes, you should change the password. (See Changing the Super Administrator Login , page 30 for d etails.) After you successfully log in, the Console’s G[...]

Chapter 3. Super Administrator Setup 29 Network Configuration To set up the network, do the following: 1. Click the Device Management tab. 2. Select Network on the menu b ar . A screen simila r to the on e below appears: 3. Fill in the fields according to the information provided under Network , page 44.[...]

KM0032 / KM0532 / KM0932 User Manual 30 Changing the Super Administrat or Login To change the default Super Administrator Password, do the following : 1. Click the Port Access tab. 2. Select Prefer ences on the menu bar . 3. Key the old password into the Old Password field. 4. Key a unique new password into the New Password field. 5. T o make sure [...]

Chapter 3. Super Administrator Setup 31 Moving On After setting up the network and changi ng the default Super Admin istrator username and password, you can proceed to other administration activities. These include User Management, Device Management, and Firmware Upgrade Maintenance. These activities can be accomplished either from the console or f[...]

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33 Chapter 4 Logging In Overview The KM0032 / KM0532 / KM0932 switch can be accessed from a local console or an internet browser. Browser access is provided for convenience in performing administrative tasks from a remote location. Port switching and port operation procedures can only be performed from a console. No matter which method you choose t[...]

KM0032 / KM0532 / KM0932 User Manual 34 Browser Login The KM0532 or KM0932 can be accessed via an Internet browser from any platform. Note: 1. The KM003 2 is installed as a daisy chained ex tension to a KM 0532 or KM0932, and cannot be accessed directly. It can only be accessed via a login to the switch it is daisy chained from (a KM0532 or KM0932)[...]

35 Chapter 5 The User Interface Overview Once you have successfully logged in the KM0532 or KM0932’s GUI Main Page appears. The look of the page varies slightly, dep ending on wh ich method, Console or Web, you used to log in. Each of the interfaces is described in the sections that follow. The Console UI Once users log in and are authenticated ([...]

KM0032 / KM0532 / KM0932 User Manual 36 Console UI Page Component s The Console UI page components are described in the table below: No. Item Description 1 T ab Bar The tab bar contains the KM0032 / KM0532 / KM0932’s main operation categories. The items that appear in the tab bar are determined by the user ’s type, and the authorization options[...]

Chapter 5. The User Interface 37 Console UI Keyboard Navigation You can navigate the Console UI from the keyboard. The hotkey combinations, and their effects, are shown in the table, below: Focus Hotkey Effect Miscellaneous F1 Brings up the About screen. F8 Logs you out of the session. The T ab Bar Ctrl P Selects the Port Access tab. Ctrl U Selects[...]

KM0032 / KM0532 / KM0932 User Manual 38 The Browser UI For the convenience of remote management, the KM0532 or KM0932 can be accessed with most standard web browsers. Once users log in and are authenticated (see Browser Login , page 34), the Web Browser Main Page comes up, with the Port Access page displayed: Note: 1. The KM003 2 is installed as a [...]

Chapter 5. The User Interface 39 Browser UI Page Component s The web page screen components are described in the table, below: No. Item Description 1 T ab Bar T he tab bar contains the KM0032 / KM0532 / KM0932’s main operation categories. The items that appear in the tab bar are determined by the use r ’s type, and the authorization options tha[...]

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41 Chapter 6 Device Management Overview The Device Management page allows super administrators to configure and control overall KM0032 / KM05 32 / KM0932 operations. Note: This page is for super administrators only . Other users can skip this chapter . Device When you click the Device Management tab, the GUI opens with the Device menu page displaye[...]

KM0032 / KM0532 / KM0932 User Manual 42 Browser UI The Device Management settings are described in the table, below: Item Meaning General Device Na me Allows you to give the switch a name. This can be convenient by helping you to distinguish among the various switches in a large, cascaded installation. Simply key the name of the switch into the tex[...]

Chapter 6. Device Management 43 When you have finished making your settings, click Save . Root Device Settings Web Session T imeout When a user is logged in via a web browser and there is no input from the user for the amount of time set with this function, the user is automatically logg ed out and will need to log in again. Dual Root Slave Ordinar[...]

KM0032 / KM0532 / KM0932 User Manual 44 Network The Network page is used to sp ecify the KM 0032 / KM0532 / KM0932's network environment. Console UI Browser UI[...]

Chapter 6. Device Management 45 Service Port s As a security measure, if a firewall is being used, the super administrator needs to specify the port numbers that the firewall will allow. Users must indicate the port number when they log in. If an invalid port number (or no port number) is given, the KM0032 / KM0532 / KM0932 will not be found. An ex[...]

KM0032 / KM0532 / KM0932 User Manual 46 ANMS The ANMS (Advanced Network Management Settings) page is divided into two panels, as shown, below: Console UI Browser UI[...]

Chapter 6. Device Management 47 IP Inst aller The IP Installer is an external Windows-based utility for assigning IP addresses to the KM0032 / KM0532 / KM0932. See IP Installer , page 124 fo r detai ls. Click one of the radio buttons to select Enable , View Only , or Disable for the IP Installer utility. See IP Installer , page 124, for IP Installe[...]

KM0032 / KM0532 / KM0932 User Manual 48 Association The Association page is used to associate a PN0108 PON (Power Over the NET™) power outlet with a KVM port on the Matrix KVM Switch. Once an association has been made, the power status of the device attached to the KVM port can be controlled from the Port Access page, rather than having to contro[...]

Chapter 6. Device Management 49 The page is organized into three main sections, as described in the table, below: To associate a PON outlet with a KVM switch port , do the following: 1. In the Sidebar tree, select the KVM switch port you want to associate with the PON outlet. 2. Drop down the Associated Power Supply 1 list to sel ect the outlet you[...]

KM0032 / KM0532 / KM0932 User Manual 50 3. (Optional) If the device connected to the KVM switch port has a dual power supply , and if you wish to associate a seco nd outlet port with the secondary power su pply , d rop down the Associated Power Supply 2 list to select the outlet you want to associ ate with the port, then click the Associate button [...]

Chapter 6. Device Management 51 Summary Clicking the Summary tab brings up a page similar to the one below : This page provides a sor ted listing of the power associations that have been made via the Power Management page.  Y ou can change the sort order by clicking the column headings.  T o remove a power association, select it a nd click De[...]

KM0032 / KM0532 / KM0932 User Manual 52 Date/T ime Console UI Set the parameters according to the information below. Date  Click << or >> to move backward or forward by one year increments.  Click < or > to move backward or forward by one month increments.  In the calendar , click on the day . Tim e T o set the time, use [...]

Chapter 6. Device Management 53 Browser UI An explanation of the settings found on this page are as follows: Current System T ime This section displays the time and dat e that the swit ch is currently set to. The time and date fields are for information purposes and cannot be edited. Note: In the Browser UI, the system time displays the time relati[...]

KM0032 / KM0532 / KM0932 User Manual 54 New System T ime Use these fields to change the switch’s time and date settin gs, as follows:  T o set the switch’ s time and date to match the time and date of the computer you are logged in on, select the Synchronize with computer time radio button. Note: Y our computer ’ s time and date are displa[...]

Chapter 6. Device Management 55 System Console UI The Console UI’s System page provides system information, including the firmware version, regarding the KM0032 / KM0532 / KM0932 and the modules connected to it. Browser UI The Browser UI’s System page provides detailed information about the devices (KVM switches, Console Modules, and KVM Adapte[...]

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57 Chapter 7 User Management Overview The User Management page allo ws super administrators and administrators to create, modify, and delete users and groups, as well as assign device authorizations to them. Up to 1024 acco unts and 256 groups can be created. Note: 1. This page is for super administrators and administrators only. Ordinary users can[...]

KM0032 / KM0532 / KM0932 User Manual 58 Browser UI: The page is organized into two main areas. All users are listed in the Sidebar at the left of the page. The large panel at the right also lists the us ers, but provides more detailed information at-a-glance for each. Adding Users To add a user, do the following: 1. Select Accounts on the menu bar [...]

Chapter 7. User Management 59 Browser UI: 4. Enter the required in formatio n for the user in the appropriate fields. A description of each of the fields is given in the table, below: Field Description Username A minimum of 1 and a maximum of 15 characters is allowed. Password A minimum of 1 and a maximum of 15 characters is allowed. Confirm Passwo[...]

KM0032 / KM0532 / KM0932 User Manual 60 5. When your selections have been made click Save . When the operation completes, the new user appears in the Sidebar and the main panel. The main panel also shows the user’ s type, and whether the account status is currently active or has been disabled. Note: The sort order of the information displayed in [...]

Chapter 7. User Management 61 Modifying User Account s To modify a user account, do the following: 1. Select Accounts on the menu bar . 2. In the Sidebar , click the user ’ s name – or – In the main panel, select the user ’ s name, then click Modify . 3. In the User page that com es up , mak e your chan ges, then click Save . Deleting User [...]

KM0032 / KM0532 / KM0932 User Manual 62 Group s Groups allow administrat ors to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually. Multiple groups can be defined to al[...]

Chapter 7. User Management 63 Browser UI: 4. Enter the required in formation in the appropriate fields. A description of each of the fields is given in the table below: Field Description Group Name A minimum of 1 and a maximum of 16 characters is allowed. Permissions  Virtual Media is only available to users. It gives them permission to use the [...]

KM0032 / KM0532 / KM0932 User Manual 64 5. When your selections have been made click Save . When the operation completes, the new group appears in the Sidebar and the main panel. The main panel also shows whether the group status is currently active or has been disabled. Note: The sort order of the information displayed in the Console UI main panel[...]

Chapter 7. User Management 65 Users and Group s There are two ways to assign u sers to – and remove users from – groups: from the Users menu; and from the Group menu. Note: Before you can assign users to groups, you must first create them. See Adding Users , page 58 for details. Assigning Users to a Group From the User Menu To assign a user to [...]

KM0032 / KM0532 / KM0932 User Manual 66 Browser UI: 4. In the Available Groups column, select the group that you want the user to be in. 5. Click the Right Arr ow to put the group’ s name into the Selected Groups column. 6. Repeat the above for any other groups that you want the user to be in. 7. Click Save when you are done. Removing Users From [...]

Chapter 7. User Management 67 Console UI: Browser UI: 4. In the Selected Groups column, select the group that you want to remove the user from. 5. Click the Left Arrow to remove the group’ s name from the Selected Groups column. (It goes back into the Available Group s column.) 6. Repeat the above for any other groups that you want to remove the [...]

KM0032 / KM0532 / KM0932 User Manual 68 Assigning Users to a Group From the Group Menu To assign a user to a group from the Group menu, do the following: 1. Select Groups on the menu bar . 2. In the Sidebar , click the group’ s name – or – In the main panel, select th e group’ s name, then click Modify . 3. In the page that comes up, select[...]

Chapter 7. User Management 69 Browser UI: 4. In the Available Users column, select the user that you want to be a member of the group. 5. Click the Right Arrow to put the user’ s name into the Selected Users column. 6. Repeat the above for any other users that you want to be members of the group. 7. Click Save w hen you are done.[...]

KM0032 / KM0532 / KM0932 User Manual 70 Removing Users From a Group From the Group Menu To remove a user from a group from the Group menu , do the followi ng: 1. Select Groups on the menu bar . 2. In the Sidebar , click the group’ s name – or – In the main panel, select th e group’ s name, then click Modify . 3. In the page that comes up, s[...]

Chapter 7. User Management 71 Browser UI: 4. In the Selected Users column, select the user that you want to remove from the group. 5. Click the Left Arrow to remove the user ’ s name from the Selected Users column. (It goes back into the Available Users column.) 6. Repeat the above for any other users that you want to remove from the group. 7. Cl[...]

KM0032 / KM0532 / KM0932 User Manual 72 Device Assignment When a user logs in to the Matrix KVM Switch, the GUI comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Port Selection panel at the left of the page. Access permissions for those ports and the devices connected to them are assi[...]

Chapter 7. User Management 73 Browser UI: Note: Only devices that are powered on appear in the list. 4. Switches and ports are listed in the left hand column. Select the port that you wish to configure the permissions for , then click a radio button to set the permissions according to the information in the table, below: Heading Description Not Ass[...]

KM0032 / KM0532 / KM0932 User Manual 74 5. Repeat the procedure for each port you wis h to assign. 6. When you have finished making your choices, click Save . 7. In the confirmation p opup that appears, click OK . Assigning Device Permissions From the Gro up Menu To assign a device permissions to a Group of users, do the following: 1. Select Groups[...]

75 Chapter 8 Port Access Overview When you log in to the switch the Port Access page comes up with the Connections page displayed. Console UI Browser UI[...]

KM0032 / KM0532 / KM0932 User Manual 76 Page Layout The Port Access page is organized into several main areas:  All the ports that a user is permitted to access are listed in the Port Selection Sidebar at the left of the page.  At the bottom of the Sidebar , there is a Show button that gives users control over which of their ports appear in t[...]

Chapter 8. Port Access 77  When you right click on a port in the Browser UI, a small b utton pops up offering to let you add the port to your Favorites list, and, if the port has been named, to erase the port’ s name. Click Add to Favorites to add the port to the Favori tes list (see Favorites , page 81). If the port is already designated as a[...]

KM0032 / KM0532 / KM0932 User Manual 78 Connections The Connections page displays port status information at the device level, and port connection configuration o ptions at the port level. Device Level When a Matrix KVM Sw itch is selected in the Sidebar, the Connections page main panel displays a list of ports for th e device that the user is auth[...]

Chapter 8. Port Access 79 The column headings and their meanings are described in the table, below: Note: The sort order of the information d isplayed can be changed by clicking the column headings. Port Level When a port is selected in the Sidebar tree, the Connections page changes to display the port’s attributes and connection options: Console[...]

KM0032 / KM0532 / KM0932 User Manual 80 Connect: Clicking Connect , switches you to the server connected to the port. Vm Mount: Clicking VM Mount , maps a virtual media device connected to the console module’s USB port on the server connected the port. Note: This can only be done with Console Modules and KVM Adapter cables that support virtual me[...]

Chapter 8. Port Access 81 Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently visit can be saved in a list h ere. Simply open thi s page and sel ect the port – rather than hunting for it in the Sid ebar. In addition, you can limit the ports that get scanned under Scan Mode , to just the ones you have selected[...]

KM0032 / KM0532 / KM0932 User Manual 82 Adding a Favorite Console GUI: To add a favorite under the Console GUI, first select the po rt in the Sidebar, then click Add (at the bottom of the main panel). Browser GUI: To add a favorite under the Browser GUI: Right click on the port in the Sidebar , then click the Add to Favorites button that appears. ?[...]

Chapter 8. Port Access 83 Preferences The Preferences page allows users to set up their own, individual, working environments. The Matrix KVM Switch stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was key ed into the Login dialog b ox. Console UI Browser UI[...]

KM0032 / KM0532 / KM0932 User Manual 84 Changing the Preference Setti ngs Make your settings changes according to the information given in the following table: Setting Function Language Selects the language that the interface displays in. Drop down the list of available languages to choose the one you want. T oolbar Hotkey Selects which Hotkey cont[...]

Chapter 8. Port Access 85 When you have finished making your set tin gs changes, click Save . Restore Default s Clicking Restore Defaults undoes all Pref erence page changes that have been made to the Matrix KVM Switch, and returns the parameters to their original factory default settings. Welcome Message (Browser UI) If this is enabled, a welcome [...]

KM0032 / KM0532 / KM0932 User Manual 86 Sessions The Session page lets the administrator see at a glance all the users currently logged into the Matrix KVM Switch, and provides information about each of their sessions. Note: The Sessions page is only available with the Browser UI. The meanings of the headings at the top of the page are fairly strai[...]

Chapter 8. Port Access 87 Scan Clicking this menu item starts Scan Mode. See Auto Scanning , page 106 for details. Note: Scan is only available with the Console UI. Broadcast When Broadcast is Enabled, commands sent from the console are broadcast to all available computers on the installation. Note: Broadcast is only available with the Console UI. [...]

KM0032 / KM0532 / KM0932 User Manual 88 Access The Access page is used to set user and group access rights on a port-by-port basis. Console UI Browser UI[...]

Chapter 8. Port Access 89 Users and Groups are listed on separate pages – click the appropriate tab at the top of the panel to switch between the pages. To set a user’s access rights for a port, fi rst select the port in the Sidebar tree, then check the appropriate radio buttons in the user’s row. Note: Only powered on ports can be configured[...]

KM0032 / KM0532 / KM0932 User Manual 90 Properties Configuring Port Properties To configure a port’s properties, bring up the Port Properties configuration page, as follows: 1. Under the Port Access tab, select the Properties menu item. 2. Click on the port in the Sidebar – or – Select the port in the main panel , then click Modify . Console [...]

Chapter 8. Port Access 91 An explanation of the configuration fields is given in the table, below : When you have finished making your configuration settings click Save to return to the Properties main page. Restore Default s Clicking the Restore Defaults button when in the Properties main page causes the properties for all ports to revert to their[...]

KM0032 / KM0532 / KM0932 User Manual 92 PON If a Power over the NET™ (PON) module is connected to your installation clicking the PON menu item starts a Ja va Applet viewer that brings up its interface – allowing you to remotely power manage servers connected to the Matrix KVM Switch. (See Association , page 48.) Note: 1. PON is only available w[...]

93 Chapter 9 Log Overview The Matrix KVM Switch logs all the events that take place on it. The log stores a maximum of 512 events. When the limit is reached, the oldest events get discarded as new events come in. To view the contents of the log, click the Log icon. A screen similar to the one below appears: Console UI: Browser UI:[...]

KM0032 / KM0532 / KM0932 User Manual 94 Console UI A listing of the events that have been recorded in the log file appear in the main panel: the time of the even t is listed in the left column; a description of the event that occurred at that time is listed to the right. To clear the list click Clear All (at the bottom right of the Filter panel). L[...]

Chapte r 9. Log 95 Browser UI Like the Console page, the events that have been recorded in the log file appear in the main panel: the time of the event is listed in the left column; a description of the event that occurred at that time is listed to the right. To clear the list click Clear All . Log Filtering The browser interface provides a log fil[...]

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97 Chapter 10 Maintenance Overview The Maintenance tab offers two menu items: Backup/Restore , and Firmware Upgrad e :  Backup/Restore allows super administrators to backup KM003 2 / KM0532 / KM0932 system configuration settings to a file, and restore configuration settings from previously saved files.  Firmware Upgrade allows super admi nist[...]

KM0032 / KM0532 / KM0932 User Manual 98 The operations performed in the backup/res tore procedures are described in the table, below: Backup To back up system configurat ion sett ings, do the following: 1. (Optional) In the Backup panel, provide a password for the backup file. Any combination of characters may be used for the password. Note: Provid[...]

Chapter 10. Maintenance 99 Restore To restore system configurati on settings, do the following: 1. In the Restore panel, click Browse . 2. Navigate to the directory where the backup file is located and select it. 3. When you return to the Backup/Restore page enter the password you set when the backup file was created. Note: If you did not set a pas[...]

KM0032 / KM0532 / KM0932 User Manual 100 Firmware Upgrade New firmware versions can be downloaded from our website as they become available. Check the website regularly, to find the latest upgrade packages. Under Firmware Upgrade the following devices get upgraded simultaneously:  The master KVM switch  All daisy ch ained KVM switches  All[...]

Chapter 10. Maintenance 101 4. Click Ye s to con tinue. After a short while, the Firmware Upgrade page comes up: All the stations, consoles and KVM adapters that are capable of being upgraded are listed. Note: Only online stations and consoles, as well as KVM adapters connected to online devices show up in the list. Offline stations and consoles, a[...]

KM0032 / KM0532 / KM0932 User Manual 102 8. Click Upgrade to start the upgrade procedur e. As the upgrade proceeds, progress information is shown on the screen. Once the upgrade completes successfully , the switch resets itself. 9. Log in again, and check the firmware version to be sure it is the new one. Firmware Upgrade Recovery Should the switch[...]

103 Chapter 11 Console Port Operation Overview After you h ave successfully logged i n (see Logging In , page 33), the Matrix KVM Switch comes up with the Port Acces s tab's Connections page displayed. Note: Port operations can only be performed from the Console UI. The Browser UI is for configuration purposes only . All the ports that a us er[...]

KM0032 / KM0532 / KM0932 User Manual 104 The Port T oolbar The switch interface provides a toolbar to help you with port switching operations from within th e captured port. To bring up the toolbar, tap the Toolbar Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper left corner of the screen: Depending on the settings that were se[...]

Chapter 11. Console Port Operation 105 The T oolbar Icons The meanings of the to olbar icons are explained in the table below. Icon Purpo se Click to switch to the station previous to the current one in the Sidebar tree. Click to switch to the station that comes after the current one in the Sidebar tree. Click to switch to the first port listed in [...]

KM0032 / KM0532 / KM0932 User Manual 106 T oolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The Matrix KVM Sw itch provides the following hotkey features:  Auto Scanning  Skip Mode Switching  Port Number Switching The hotkeys features are explained in the[...]

Chapter 11. Console Port Operation 107  While Auto Scan Mode is in effect, ordinary keyboard functions are suspended. Y ou must exit Auto Scan Mode in order to regain normal control of the keyboard. T o exit Auto Scan Mode press [Esc] or [Spacebar]. Auto Scanning stops when you exit Auto Scan Mode. Skip Mode Switching Skip Mode allows you to swi[...]

KM0032 / KM0532 / KM0932 User Manual 108 Keyboard Hotkey Port Switching Hotkey port switching is also available when the toolbar is closed. In order to use this function, however, you must fi rst invoke hotkey mode, as follo ws: 1. Hold down the Nu m Lock key; 2. Press and release the minus key; 3. Release the Num Lock key: [Num Lock] + [-]; Note: [...]

Chapter 11. Console Port Operation 109 Hotkey Summary T able The following table summarizes Hotk ey operations on the KM0032 / KM0532 / KM0932: Note: Y ou must press [Esc] to exit Auto Scan and Skip Modes. Invocation Hotkey Action [Num Lock] + [-] [Port ID] [Enter] Switches access to the computer that corresponds to that Port ID. [T] [n] [Enter] Se[...]

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111 Chapter 12 RS-232 Port Operation Overview RS-232 port operat ion allows Super Administrators or Adm inistrators to establish a serial term inal login to the KM0532 / KM0932 from thei r computer’s COM port to a Console Module’s RS-232 port. This allows a Super Administrator or Administrator to mon itor the usage of all the consoles and all t[...]

KM0032 / KM0532 / KM0932 User Manual 112 Connecting Once you establish a connection via your terminal program, the command screen comes up. 1. Press [Enter] to bring up the Username prompt. 2. Key in your username, then press [Enter] to bring up the Password prompt . 3. Key in your password, then press [Enter] to bring up the command prompt :[...]

Chapter 12. RS-232 Port Operation 113 Restrictions  Only Super Administrators and Administrato rs can use th is function . It is not available to ordinary users.  Super Administrators or Administrators must log in through a serial terminal connection (such as HyperT erminal).  A regular login connection (by any user) between the C onsole M[...]

KM0032 / KM0532 / KM0932 User Manual 114 Command Summary A description of the commands supported with this function is provid ed in the table below: * Only online ports that are available to the users that are logged into the Console Module(s) are shown with this command. Examples of the commands are given in the sections that follow . Command Desc[...]

Chapter 12. RS-232 Port Operation 115 SP This command is used to switch th e KVM focus to a particular port. The generic format of this command is: SP XX YY ZZ Where:  XX is a two-digit number that represents the console port number on the KM0532 / KM0932 that the Console Mo dule you wish to access connects to.  YY represents either a KVM por[...]

KM0032 / KM0532 / KM0932 User Manual 116 Example 3 – Daisy Chained Inst allation: SP 08 C3 12 This command switches the KVM focus of th e session running on Console Port 8 from the port it is currently on to KVM Port 12 of a switch th at occupi es Station 3 in a daisy chain. After this command is issued, the display of the server connected to KVM[...]

Chapter 12. RS-232 Port Operation 117 LI This command is used to list the KVM ports that are available on a particular Console Module. The command takes two forms: LI XX LI ALL Where:  XX is a two-digit number that represents the console port number on the KM0532 / KM0932 that the Console Mo dule you wish to access connects to. For example, LI 0[...]

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119 Appendix Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.  Do not use the device near water .  Do not[...]

KM0032 / KM0532 / KM0932 User Manual 120  If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that th e total of all products plugged into the wall outlet does not exceed 15 amperes.  T o help protect your sys[...]

Appendix 121 Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor , and that the full weight of the rack rests on the floor . Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.  Always load the rack f[...]

KM0032 / KM0532 / KM0932 User Manual 122 T echnical Support Technical support is available both by email and online (with a browser over the web): International North Amer ica United Kingdom When you contact us, please have the following information ready beforeh and:  Product model number , serial number , and date of purchase.  Y our comput[...]

Appendix 123 T rusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the de vice’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on the Microsoft[...]

KM0032 / KM0532 / KM0932 User Manual 124 IP Address Determination If you are an administrator logging in for the first time, you need to acces s the KM0032 / KM0532 / KM0932 in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your computer must be on the same network segment as the KM00[...]

Appendix 125 3. Select the KM0032 / KM0532 / KM0932 in the Device List . Note: 1. The computer that you run this program from must be on the same network segment as the KM00 32 / KM0532 / KM0932 you want to configure. 2. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 3. If there is more than on[...]

KM0032 / KM0532 / KM0932 User Manual 126 T roubleshooting Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are s ecurely attached and seated completely in their sockets. In addition, updating the product’s fi rmware may solve problem s that have been discovered and resol[...]

Appendix 127 The firmware upgrade process was prematurely aborted and now some of the modules are inoperable. See Firmware Upgrade Reco very , page 102. I can't upgrade the firmware version. Make sure that you have selected the correct firmware upgrade package and try again. When upgrading the firmware through the KM0832 Administrator Utility,[...]

KM0032 / KM0532 / KM0932 User Manual 128 Sun Systems * These solutions work for most common Sun VGA cards. If these procedures fail to resolve the problem, consult the manual for the Sun VGA card. Problem Solution Video display problems with HDB-15 interface systems (e.g. Sun Blade 1000 servers). The display resolution should be set to 1024 x 768 @[...]

Appendix 129 Supported KVM Switches The table below lists KVM switches that are compatible with the KM0032 / KM0532 / KM0932 and the type of expansion that th ey use. (KVM switches listed below are sold separately . Contact your dealer for details.) Note: Refer to our website for the most up-to-date info rmation regarding supported KVM switches. Ke[...]

KM0032 / KM0532 / KM0932 User Manual 130 Additional Connection Diagrams Console Modules KA7230 KA7240[...]

Appendix 131 KVM Adapter Cables PON Setup KA7120 / KA9120 b y A TEN LIN K KA7170 / KA9170 b y A TEN LIN K KA9130 b y A TEN LIN K KA7176 KA7140 b y A TEN LIN K KA9140 SERIAL TERMINAL b y A y A TEN T E N LIN L I N K PN0108[...]

KM0032 / KM0532 / KM0932 User Manual 132 KM0532 / KM0932 Specifications Function KM0532 KM0932 Computer Connections Direct 32 Max 8,000 Console Connections 5 9 Port Selection GUI, Hotkeys Connectors Console Port 5 x RJ-45 Female 9 x RJ-45 Female KVM Port 32 x RJ-45 Female Daisy chain 1 x VHDCI 68 Female (Black) LAN 1 x RJ-45 Fe male PON 1 x RJ-45 F[...]

Appendix 133 KM0032 S pecifications Function KM0032 Computer Connections Direct 32 Max 8,000 Port Selection via daisy chain Connectors KVM Port 32 x RJ-45 Female Daisy chain 2 x VHDCI 68 F emale (Black) F/W Recovery 1 x RJ-45 Female PON 1 x RJ-45 Female (Blac k) Power 2 x 3-prong AC Socket Switches Reset 1 x Semi-recessed Pushbutton Power 2 x Rocke[...]

KM0032 / KM0532 / KM0932 User Manual 134 Factory Default Settings The factory default settings are as follows (in alphabetical order): Setting Default Accessible Ports  Super Administrators – Full for all ports  All other users – None for all ports. Beeper On (Activated) Date & T ime Synchronize with my computer Daylight Savings Time [...]

Appendix 135 Restoring Factory Default Settings You can restore the factory default settings and the default login settings for the Matrix KVM Switch. Note: When restoring the default login settings, all super administrator, administrator , user , and group accounts are deleted. To restore the factory default settings (see page 134 ), or the defaul[...]

KM0032 / KM0532 / KM0932 User Manual 136 KA7140 Pin Assignment s Pin assignments for the KA7140 Adapter are given in the table, below: About SPHD Connectors Pin Assignment 1D C D DB9 Female 2R X D 3T X D 4D T R 5G N D 6D S R 7R T S 8C T S 9N / A This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the sh[...]

Appendix 137 Limited W arranty ALTUSEN warrants this product against defects in ma terial or workmanship for a period of one (1) year from the date of purch ase. If this produ ct proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. AL TUSEN will not issue a refund. Return requests can no t be pro[...]

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139 Index A Access, 88 Accounts, 57 Adding users, 58 Deleting, 61 Modifying, 61 Adding users, 58 Additional connection diagrams, 130 ANMS, 46 Association, 48 Auto Scanning, 106 Scan Inter val, 106 B Backup / Restore, 97 Browser UI Main Page, 38 C Cables, 5 Cascading, 21 Components, 6 Connection diagrams Console modules, 130 KVM Adapter cables, 131 [...]

KM0032 / KM0532 / KM0932 User Manual 140 Hotkey Summary Table, 109 Hotkey Mode exiting, 108 Hotkey Port Switching, 10 8 I Installation cascading, 21 daisy chaining, 25 multilevel, 20 overview, 11 single level, 18 Invalid login, 33 IP Address determination ,1 2 4 IP Address, 45 IP address, default, 134 IP Installer, 47, 124 K KA7140 Pin Assignments,[...]

Index 141 Rear, 15 Rear view KM0032, 10 KM0532/KM0932, 9 Requirements, 4 Operating Systems, 5 OS Support, 5 Restore defaults, 91 Restoring default settings, 135 RoHS, ii RS-232 Port Operation, 111 S Safety Instructions General, 119 Rack Mounting, 121 Scan, 87 Service Ports, 45 Sessions, 86 Show, 77 Single level installatio n, 18 SJ/T 11364-2006, ii[...]