ATEN KH88 manual

User Manual KH88 2004-05-24[...]

FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to prov[...]

respective owners. Package Contents The complete KH88 package contains the following components: w 1 KH88 KVM Switch w 1P o w e r C o r d w 1 Rack Mounting Kit w 1 User Manual w 1 Quick Start Guide w 1 Warranty Registration Card Check to make sure that all the components are present and in good order. If anything is missing, or was damaged in shipp[...]

Contents 1. Introduction Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 3 Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Computer . . . . . . [...]

4. Hotkey Operation Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Invoking Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . 29 Selecting the Active Port . . . . . . . . . . . . . . . . . . . . . . 30 Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Skip Mode . . . . . . . . . . . . . . . .[...]

About This Manual This User Manual is provided to help you get the most from your KH88 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the KH88 System. Its purpose, features and benefits ar e des cr i[...]

Conventions This manual uses the following conventions: Courier Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded , they appear together in th e s am e brack et with a plu s s ig n betw een th em : [Ctrl+Alt]. 1. Numbered lists represent procedur[...]

ALTUSEN Technical Support North America Techni cal Phone Support Registered ALTUSEN produc t owners are entitled to telephone technical support. Call the ALTUS EN Technical Support Center: 949-453-8885. International Techni cal Phone Support 1. Contact your local deal er. 2. Call the ALTUSEN Technical Support Center: 1-949-453-8885. Email Support E[...]

Chapter 1. Introduction Overview The KH88 KVM Switch is a control unit th at allo ws access to multip le computers from a single console (keyboard, monitor, and mouse). Before the development of KVM switching, the only way to control multiple computer configurations from a single console was through a complex and costly network. Now, with the KH88,[...]

Features M Controls 8 computers from a single console M Cascadable to three levels from any port - control up to 512 computers from a single console M Administrator/User password authorization for enhanced security protection (PSP) M Intelligent OSD (On Screen Display) and hotkey switching for efficient system handling M No software required - comp[...]

Hardware Requirements Console M A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. M A PS/2 style mouse M A PS/2 style keyboard Computer The following equip m en t mus t be in stalled on each co mputer : M A VGA, SVGA or Multisync card. M A 6-pin mini-DIN (PS/2 style) mous[...]

Cables Use of substandard cables may damage the connected devices or degrade overall performance. For optimum signal integrity and to simplify the layout, we strongly recommend that you use the following high quality CS Custom Cable sets: Cable Purpose Part Number Connect to Computer 2L-1001P/C (1.8m) or 2L-1003P/C (3m) Cascading Note: 1. The KH88 [...]

Chapter 2. Hardware Setup Front Panel 1. Port LEDs The upper Port LEDs are the On Line LEDs; the lower ones are the Selected Port LEDs: w The On Line LEDs light GREEN to indicate that the computer attached to the corresponding port is up and running. If the LED is flashing, it indicates that the Port is being used for cascading to another KH88 swit[...]

3. Reset w Use a thin object (such as the end of a paper clip, or a ballpoint pen), to press this recessed switch in to initiate a warm reset. w If the switch is kept in for longer than three seconds, a cold reset takes place. 4. Power LED w Lights steadily to in dicate th at th e unit is receiv ing power . w Flashes to indicate a low power conditi[...]

Rear Panel 1. Power Socket 2. Power Switch 3. Console Port Section w If this is a first station unit, your monitor, keyboard and mouse plug in here. w If this is a daisy chained unit, the cables that link back to a port on a higher KH88unit plug in here. 4. CPU Port Section The cables that lin k to th e co m puter s plu g in here. 5. Firmware Upgra[...]

Installation Before you Begin Single Station Installation In a Single Stage installation, there are no additional KH88’s cascaded down from the first unit. To set up a single stage installation refer to the diagram below (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1. Plug your ke yboard[...]

Two Stage Installation To control even more computers, up to eight additional KH88 units can be cascaded from the CP U ports of th e F ir s t S tag e uni t. T h e cas cad ed KH88s th at connect back to the Fir s t Stage unit ar e co nsid er ed Seco nd Stag e units . As many as 64 computers can be controlled in a complete two stage installation. A t[...]

6. Power on the Second Stage unit(s), the n power on the First Stage unit. 7. Turn on the power to all the computers. Note: The Power On sequence requires that all Second Stage units be powered on first. After all the Second Stage units have been powered on, the First Stage unit must be powered on next. After the Second and First stage units have b[...]

Three Stage Installation The procedures for setting up a three stage installation are essentially the same as for a two stage installation. With a three stage setup, as many as 512 computers can be controlled in a complete installation. A table showing the relation between the number of computers and the number of KH88 units needed to control them [...]

2004-05-24 12[...]

Setup Considerations Hot Plugging The KH88 supports hot plugging. Components can be removed and added back into the installation by unplugging and replugging their cables from their respective ports without the need to shut the switch down. For hot plugging to work properly, the following procedures must be observed: Hot Plugging CPU Ports: When ho[...]

Powering Off and Restarting If it becomes necessary to Power Off one of th e KH88 units , bef ore startin g it back up you must do the following: 1. Shut down all the computers that are attached to the unit. If there are stations cascaded down from it, all the cascaded stations and the computers attached to them must be shut down, as well. Note: 1.[...]

Port ID Numbering Each CPU Port on a KH88 installation is assigned a unique Port ID . You can directly access any computer on any level of the installation by specifying the Port ID of the CPU port that the computer is co nnected to - eith er with th e Hotkey port selection method, or with the OSD. The Port ID is a one, two, or three digit number. [...]

Port Selection The KH88 provides three methods to obtain in stant acces s to an y co mputer on your installation: Manual, OSD, and Hotkey. Manual: Simply press the appropriate Port Selection Switch on the unit’s front panel. After you press the switch, the Selected LED lights to indicate that the port has the KVM focus. The OSD (see p. 17) automa[...]

Chapter 3. OSD Operation OSD Overview The On Screen Displa y (OSD) provides a visual, menu-drive n, mouse enabled, interface that offers quick an d co nven ien t co mputer acces s an d co ntr o l, as well as efficient system admin is tratio n in clu din g user man agem ent (acces s righ ts , passwords, etc.). Each OSD menu option activates a functi[...]

After you log in, a screen similar to the one below appears: Note: 1. The diagram depicts the Administrator’s Main Screen. T he User Main Screen does not show the F4 function, since it is reserved for the Administrator and can’t be accessed by ordinary Users. 2. The OSD always starts in List view, with t he highlight bar at the same position it[...]

OSD Main Screen Headings Heading Explanation PN This column li sts the Port ID numbers (s ee Port ID Numbering , p. 15), for all the CPU ports on the i nstallation. The si mplest method to acces s a particular computer i s move the Highlight B ar to it, then press [Enter]. QV If a port has selected for Quick V iew scanning (s ee Set Quick View Port[...]

OSD Functions OSD functions configure and control the OSD. Examples of what can be accomplished with th e OSD in clu de: rap idly s w itch in g to an y port; au to scanning specifically selected ports; limiting the list of ports you wish to view; designating a port as a Quick View Port; managing port names; user management, system administration, a[...]

F2 LIST: Many of the OSD functions only operate on th e co mputer s that hav e been selected for Listing (displaying) on the Main Screen. This function lets you broaden or narrow the scope of which ports ar e selected for Lis tin g. T he submenu choices and their meanings are given in the table below: Choice Meaning ALL Lists all of the ports on th[...]

F3 SET: This function allows each oper ato r to set up his own workin g en vir onm en t. A separate profile for each is stored by th e OSD an d is activ ated acco rdin g to the Username that was provided during Login. To change a setting: 1. Double Click it; or move the highlight bar to it, then press [Enter] . 2. After you select an item, a submen[...]

(F3 SET: continued) Setting Function PORT ID DISPLAY DURATION Determines how long a P ort ID displays on the moni tor after a port change has taken plac e. The choices are: User Defined - which lets you selec t the amount of time (from 1 - 255 sec.); and Always On - which displays the P ort ID at all times. If y ou select Us er Defined , key in the[...]

F4 ADM: F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter] . After you select an item, a submenu with further choices appears. Double Click the choice you want, or move the H[...]

(F4 ADM: continued) Setting Function EDIT PORT NAMES To help remember whi ch computer is attac hed to a particular port, every port can be gi ven a name. This function al lows the Administrator to create, modi fy, or delete port names. To E dit a port name: Note: Only the Ports currentl y chosen for the LIST v iew on the main OSD screen (see F2 LIS[...]

(F4 ADM: continued) Setting Function SET QUICK VIEW PORTS This function l ets the Admini strator select which P orts to incl ude as Quick View ports. Note: Only the Ports currentl y chosen for the LIST v iew on the main OSD screen (see p. 21), s how up here. w To select/deselect a port as a Quick View Port, Double Click the port you want, or use th[...]

F7 SCAN: This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself. w The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see p. 23). w T[...]

F8 LOUT: LOUT (Log Out) logs you out of OSD control of the computers, and blanks the Console screen. This is different from simply pressing [Esc] to deactivate the OSD when you are at the Main Screen. With this function you must log in all over again to regain acces s to th e OSD, wher eas with [Esc] , all you have to do to reenter the OSD is tap t[...]

Chapter 4. Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. T he KH88 provid es the follo win g featu res : w Selecting the Active Port w Auto Scanning w Skip Mode Switching Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode . Invoking[...]

Selecting the Active Port Each CPU port is assigned a Port ID (see Port ID Numbering , p. 15). You can directly access any computer on the installation with a Hotkey combination that specifies the Port ID of the CP U Port th at th e co mputer is connected to . T he steps involved a re: 1. Invoke HKM (see p. 29) 2. Key in the Port ID The Port ID num[...]

Auto Scanning Auto Scan automatically switches among all the active CPU Ports that are accessible to the curren tly lo gged on User at reg ular in ter vals (see Scan Mode of the OSD F3 SET function, p. 23), so that he can monitor their activity automatically. Setting the Scan Interval: The amount of time Auto Scan dwells on each port is set with th[...]

Starting Auto Scan: To start Auto Scanning, key in the following Hotkey combination: 1. Invoke HKM (see p. 29) 2. Ke y in [A] After you press A , you automatically exit Hotkey Mode, and enter Auto Scan Mode. 3. To e xit Auto Scan Mode, press [Esc] or [Spacebar] Note: While Auto Scan Mode is in effect, ordinary keyboard and mouse functions are suspe[...]

Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long or as little as you like - as opposed to Auto Scanning, which automatically switches after a fixed interval. To invoke Skip Mode, key in the following Hotkey combination: 1. Invoke HKM (see p. 29) 2. Ke y i[...]

Hotkey Beeper Control The Beeper (see Activate Beep er , p. 25) can be Hotk ey to ggled On an d Off. T o toggle the Beeper, key in th e follo win g Hotk ey co mbin atio n: 1. Invoke HKM (see p. 29) 2. Ke y in [B] After you press [B], the Beeper toggles On or Off. The Command Line displays B eep er On or B eep er Of f for one second; then the messag[...]

Chapter 5. The Firmware Upgrade Utility Introduction Purpose The purpose of the Windows-based Firmware Upgrade Utility (FWUpgrade.exe) is to provide an automated process for make upgrading the KVM switch’s firmware as smooth and painless as possible. The program comes as part of a Fir m war e Upgrade Pack ag e th at is s pecif ic for each device.[...]

Before You Begin To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device (KH88) to get a list of available Firmware Upgrade Packages. 2. Choose the Firmware Upgrade Package you want to install (usually th[...]

Performing the Upgrade Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and keying in the full path to it. The Firmware Upgrade Utility Welcome screen appears: 2. Read and Agree to the License Agreement (enable th e I Agree rad [...]

3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. The devices capable of being upgraded by the package are lis ted in the Device Lis t panel. 4. As you select a device in the list, its description appears in the Device Description panel. 2004-05-24 38[...]

5. After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Check Firmwa r e V er s io n , the Utility compares the device’s firmware level with that of the upgrade files. If it finds that the device’s version is higher than the upgrade version, it brings up a dialog box informing you of the situation and [...]

Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. 2004-05-24 40[...]

Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click No , the Upgrade Failed screen appe ars: Click Cancel to close the Firmware Upgrade Utility. See the next section, Firmware Upgrade Recovery , for how to proceed. 2004-05-24 41[...]

Firmware Upgrade Recovery There are basically two conditions that call for firmware upgrade recovery: w When you begin a firmware upgrade, but decide not to proceed with it. w When the Mainboard firmware upgrade fails. Note: If one of the cascaded switches fails to upgrade successfully, unplug it from the installation and perform the recovery and u[...]

Appendix Computer Connection Table The following table indicates the relationship between the number of KH88 Units and the number of computers that they control: Units Computers Units Computers Units Computer s Units Computers 1 8 20 134 - 141 39 267 - 274 58 400 - 407 2 8-15 21 141 - 148 40 274 - 281 59 407 - 414 3 15 - 22 22 148 - 155 41 281 - 28[...]

Specifications Function Specification Computer Connections Direc t 8 Max 512 (via Cascade) Port Selection Front Panel Switc hes On Screen Display (OS D) Hotkeys LEDs Power 1 (Blue) On Line Port 8 (Green) Selected Port 8 (Orange) Connectors Keyboard 1 x 6 pin mini-DIN female - Consol e 8 x 6 pin mini -DIN female - CPU Ports Mouse 1 x 6 pin mini-DIN [...]

OSD Factory Default Settings The factory default settings are as follo ws: Setting Default OSD Hotkey [Scroll Lock] [Scrol l Lock] Port ID Display P osition Upper Left Corner Port ID Display Durati on 3 Seconds Port ID Display Mode The Port Number plus the P ort Name Scan Duration 5 Seconds Scan Mode All Screen Blanker 0 (Off) Logout Timeout 0 (Off[...]

Troubleshooting Symptom Possible Cause Action Pressing the Hotkeys gets no response. The connection from the selected port to the target computer has been broken, or the computer is turned OFF. Check the Online LED for the sel ected port. If it is not lit: 1. Manually press one of the Select switc hes to connect to a computer that is powered ON. 2.[...]

Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the switch and open the case. 2. Short the jumper J22 (labeled Restore Default Passwor[...]

Rack Mounting To rack mount the unit do the following: 1. Separate the front and rear modules by removing the four module attaching screws: 2. Screw the rack mounting brackets into the front a nd rear modules: 2004-05-24 48[...]

3. Screw the mounting brackets to the rack . 2004-05-24 49[...]

Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the[...]

A Activate Beeper . . . . . . . . . . . . . . . 25 ADM . . . . . . . . . . . . . . . . . . . . . . . . 24 Auto Scanning . . . . . . . . . . . . . 27, 31 Scan Duration. . . . . . . . . . . . . . . 23 Setting the Scan Interval . . . . . . 31 B Beeper Activate . . . . . . . . . . . . . . . . . . . 25 Hotkey control . . . . . . . . . . . . . . 34 C Cle[...]

P Password . . . . . . . . . . . . . . . . . . . . . 24 Pause . . . . . . . . . . . . . . . . . . . . . . . . 27 Port ID Display Duration . . . . . . . . . . . . 23 Display Mode . . . . . . . . . . . . . . 23 Display Position . . . . . . . . . . . . . 22 Port ID numbering . . . . . . . . . . . . . 15 Port Names . . . . . . . . . . . . . . . . . . .[...]