ATEN KL9108 manual

Hideaway TM LCD KVM Switch KL9108 / KL91 16 User Manual www.altusen.com[...]

KL9108 / KL9116 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product ma y cause radio interference in which cas e the user may be required to take adequate measures. This equipment has been tested and found to comply with the limit s for a Class A digital device, pursuant t o Part 15 of the FCC Rules[...]

KL9108 / KL9116 User Manual iii User Notice All informatio n, do cumentation, and specifications contai ned in this manual are subject to change withou t pri or no tification by the manufacturer. Th e manufacturer makes no representations or warranties, eith er expressed or implied, with respect to the contents hereof and specifically disclaims any[...]

KL9108 / KL9116 User Manual iv Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warnings and instructio ns marked o n the devi ce.  Do not place the device on any unstable su rface (cart, stand, table, etc.). If the device falls, serious damage will result.  Do not use the device n[...]

KL9108 / KL9116 User Manual v  When connecting o r disconnecting power to hot pluggable po wer supplies, observe the following guidel ines:  Install the power sup ply before conn ecting the power cable to the power supply .  Unplug the power cable before removi ng the po wer supply .  If the system has multiple sources of power , discon[...]

KL9108 / KL9116 User Manual vi Rack Mounting  Before working on the rack, mak e sure that the stabilizers are secured to the rack, extended to the floor , and that the fu ll weight of the rack rests on the floor . Install front and si de stabilizers on a si ngl e rack or front stabilizers for joi ned multiple r ack s before wo rking on the rack.[...]

KL9108 / KL9116 User Manual vii Package Contents The KL9108 / KL9116 pack age consists of: 1 KL9108 or KL9116 Hideaway TM LC D KVM Sw itch wi th Standard Rack Mount Kit 2 Custom KVM Cable Sets 1P o w e r C o r d 1 User Manual* 1 Quick Start Guide 1 Registr ation Card Check to make sure that all of the co mponents are present and in good order. If a[...]

KL9108 / KL9116 User Manual viii Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

KL9108 / KL9116 User Manual ix Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Port ID N[...]

KL9108 / KL9116 User Manual x Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Windows Client Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Hotkeys . . . . . . .[...]

KL9108 / KL9116 User Manual xi The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Chapter 10. AP Operation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

KL9108 / KL9116 User Manual xii About This Manual This User Manual is provided to help you get th e most from your KL9108 / KL9116 system . It covers all aspect s of installation, co nfiguration an d operation. An overvi ew of the informatio n found in the manual is provided below. Overview Chapter 1, Intro duction, introduces you to the KL910 8 / [...]

KL9108 / KL9116 User Manual xiii Conventions This manual uses the followi ng conv entions: Monospaced Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] mean s to press the Enter key . If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numb[...]

KL9108 / KL9116 User Manual xiv AL TUSEN Information T echnical Sup port Getting Help For additional help, advice, and information, ALTUSEN provides sev eral support options. If you need to contact ALTUSEN technical support wit h a problem, please have th e followin g informati on ready beforehan d:  Product model number , serial number , and da[...]

KL9108 / KL9116 User Manual xv Product Information For information about all of ALTUSEN's products and ho w they can help you connect withou t limits, visit ALTUSEN on the W eb or contact an ALTUSEN Authorized Reseller.  In the United States of America, call: 866-AL TUSEN (866-2 58-8736)  In Canada and So uth America, call: 949-453-88 85[...]

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1 Chapter 1 Introduction Overview The KL9108 / KL9116 Hideaway LCD KVM Swit ch is an integrated LCD console and keyboard, video, and mouse (K VM) swit ch that offers secure access to 8/16 attached computers and mo unts in only 1U of rack space. It features independently ret ractab le 17" LCD mo nitor and keyboard with buil t- in touchpad. To m[...]

KL9108 / KL9116 User Manual 2 Your KL9108 / KL9116 investment is protected by an includ ed Firm ware Upgrade Utili ty . You can stay current with the latest function ality improvements by down loading firmware update files from our Website as th ey become availab le, and using the util ity to qui ckly and co nveniently perform the upgrade. Access t[...]

Chapter 1. Introduction 3 Since the KL9108 / KL9116's firm ware is upgradable over the Internet, yo u can stay current with the latest f unc ti onalit y im pr ovements simp l y by downloading firmware updat es from our Web site as they becom e avai lable. With its advanced security features, th e KL9108 / KL9116 is the fastest, most reliable, [...]

KL9108 / KL9116 User Manual 4 Features  8 (KL9108) / 16 (KL91 16) port re mote access KVM switch—monitor and control up to 8/16 computers from a single KVM (Keyboard, V ideo, Mouse) console  Integrated KVM console with 17 " LCD monitor—in a Hideaway™ housing  Space saving technolog y with dual bus fu ncti on supp ort—1 remote [...]

Chapter 1. Introduction 5  Advanced security features include password protection and advanced encryption technologies: 10 24-bit RSA, 256-bit AES, 56-bit DES, and 128-bit SSL  Supports RADIUS server authentication  Flash firmware upgradable over a netw ork connection  Ports can be set to Exclusive, Occupy and Share  Network Interfac[...]

KL9108 / KL9116 User Manual 6 System Requirement s External Console  A VGA, SVGA, or MultiSync monitor capable of displaying the highest resolution provid ed by any com puter in the installat ion  PS/2 keyboard and mouse Computers The following equip men t must be installed on each compu ter:  A VGA, SVGA or MultiSync video gra phics card [...]

Chapter 1. Introduction 7 Cables Use ATEN's high-quality, custom cable s to ensure reliable switching among computers and daisy chained sw itches. To purchase A TEN’s custom cab les contact your d ealer. * Although the appearance of th ese cables varies sligh tly , they are effectively the same cable. Operating Systems  Microsoft ® W ind[...]

KL9108 / KL9116 User Manual 8 Front V iew No. Compon ent Description 1 Upper Handle Pull to slide the LCD modu le out; push to slide the module in. (See Basic Operation , page 19, for more details on sliding the console in and out.) 2 LCD Display After sliding the LCD module out, flip up the cover to access the LCD monitor . 3 LCD Controls Buttons [...]

Chapter 1. Introduction 9 5 Keyboard S tandard 105-key keyboard 6 Keyboard Release Catch These catches (one on each side) release the keyboard/ touchpad module so you can slide it away . 7 T ouchpad S tandard mouse touchpad 8 Lower Handle Pull to slide the keyboa rd/touchpad module out. (See Basic Operation , page 19, for more details on sliding th[...]

KL9108 / KL9116 User Manual 10 * The KL91 16 is pictured above. The KL910 8 is the same as the KL91 16, except that it has 8 sets of port LEDs instead of 16. 16 Power LED Lights (blue) to indicate that the unit is powered on. No. Compon ent Description[...]

Chapter 1. Introduction 11 Rear V iew * The KL91 16 is pi ctured above. The KL9108 rear panel is the same as that of the KL91 16, except that it has 8 KVM ports instead of 16. No. Compon ent Description 1 Power Socket This is a standard 3-pin AC power socket. The p ower cord from an AC source plugs in here. 2 Power Switch This is a standard rocker [...]

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13 Chapter 2 Inst allation Before Y ou Begin S t andard Rack Mounting A standard rack mounting kit is provided with your KL9108 / KL9116. The kit enables the switch to be mounted in a rack with a depth of 42–77 cm. Note: It takes two people to mount th e switch : one to hold it in place, the other to screw it in. Optional mountin g kit s —in cl[...]

KL9108 / KL9116 User Manual 14 To rack mount the switch, do the follow ing: 1. Packing material has been inserted to prot ect the KL9108 / KL9 1 16 during shipping. Sl ide th e LCD module out until th e packing ma terial is visib le. Remove the packing material before in stalling the unit, as shown in the diagram below . 2. While one person positio[...]

Chapter 2. Installation 15 3. While the first person st ill holds th e switch in place, the second person slides the L brackets into the switch 's side mounting brackets, from the rear until the bracket flanges contact the rack, then—using the screws provided with the rack moun ting kit— screws the L brackets to the rack. 4. After the L br[...]

KL9108 / KL9116 User Manual 16 Inst allation Installing your n ew KL9108 / K L9116 invol ves the follow ing seven steps. Refer to the diagram on the following pag e (the numbers in the diagram correspond to the numbers of the instal lation steps) and do the follow ing: 1. ( Optional ) Connect the external console’ s monitor , keyb oard, and mouse[...]

Chapter 2. Installation 17 Single S t age Inst allation Diagram 5 4 1 2 3[...]

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19 Chapter 3 Basic Operation Opening the Console The KL9108 / KL9116's console consists of tw o mod ules: an LCD display module located under the to p cover; and a keybo ard / touchpad modul e below the LCD module. The modules can either slide together, or i ndependently. This al lows you t o have the LCD display available for viewi ng wh ile [...]

KL9108 / KL9116 User Manual 20 2. Pull the top panel all the way out until it clicks into place. 3. Rotate the top pan el all the wa y back to expose the LCD screen. (continues on next page)[...]

Chapter 3. Basic Operation 21 4. Reach underneath and pul l the keyboard module all the way out until it clicks into place. Opening T ogether Refer to t he diagrams in the Opening Separately section as you do the following : 1. Release the console by sliding the front panel catches toward the center and as you pull the bottom panel a few centim e t[...]

KL9108 / KL9116 User Manual 22 Operating Precautions RIGHT Rest your hands and arms lightly on the keyboard module as you work. WRONG!  DO NOT lean your body weight on the keyboard module.  DO NOT place heavy objects on the keyboard module. The maximum l oad bearing capacity of the keyboard m odule is 30kg. Failure to heed the information bel[...]

Chapter 3. Basic Operation 23 Closing the Console 1. Pull the release catches located on either side of the keyboard toward you to release the keybo ard module, then slide the module sli ghtly in. 2. Let go of the catches. Using the front handle, push the keyboard module all the way in. (continues on next page)[...]

KL9108 / KL9116 User Manual 24 3. Rotate the LCD modu le all the way down, then pull the rear catches to release the LCD module. 4. Using the front handle, push the module all the way in.[...]

Chapter 3. Basic Operation 25 LCD OSD Configuration The LCD Buttons The LCD OSD all ows you to set up and co nfigure the LC D display. Four buttons are used to perform the configur ation, as described in th e table belo w: Button Funct ion MENU When you have n ot entere d the LCD OSD Menu function, pressing this button invokes the Menu function and[...]

KL9108 / KL9116 User Manual 26 The Adjustment Settings An explanatio n of the LCD OSD adjustmen t set tin gs is given in the table below: Setting Explanation Brightness Adjusts the background black level of the screen image. Contrast Adjusts the foreground white level of the screen image. Phase Adjusts the vertical size of the screen image. Clock A[...]

Chapter 3. Basic Operation 27 Port Selection The KL9108 / KL9 116 provides three po rt selection methods to access the computers on the installation: Manual , an OSD (On Screen Display) menu system, and Hotkeys. OSD Operation and Hotkey Port Selection are discussed in The Windows Client and The Java Client Chapters. Manual Port Switching Use the Po[...]

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29 Chapter 4 Administration Overview The OSD' s Administration page lets the Admi nistrator (and users wi th administration permission - see User Ma nagement , page 40) configure an d control the overal l operations of the KL91 08 / KL9116. The Administra tion tab is disabled (grayed out) for users who do not have adm ini strat ion permission.[...]

KL9108 / KL9116 User Manual 30 After you successfully log in, the Local Console OSD appears: There are four buttons on the ti tle bar at the top right. They are described below starting from the left and moving to the right:  Switch OSD mode (F6) : If you in vok e the OSD while accessing a KVM port, depending on t he display resoluti on settin g[...]

Chapter 4. Administration 31 The OSD consists of four pages, each w ith a specific set of functions: Main, Configuration, Administrat ion, and Log. The Main Page The Main page governs port access. Sel ecting a port and double-clicking it switches yo u to the dev ice on that port.  A monitor ico n is in front of the port number . The monitor icon[...]

KL9108 / KL9116 User Manual 32 The List Function The List Function lets you broad en or narrow the scope of which ports the OSD displays (lists) in the Main Screen. To in voke the List Fu nction, click the arrow at the upper right corner of the screen, or press [F3]: The screen changes to allow you to choose the ports that will be listed :[...]

Chapter 4. Administration 33  The drop down list on the left offers four fixed choices as shown in the table below:  The text input box on the right al low s you to key in a port name so that only port names th at match what you key in show up in t he List. W ildcards (? and *) are acceptable, so that more than one port can show up in the lis[...]

KL9108 / KL9116 User Manual 34 Port Nam es To help remember which computer is at tached to a part icular port, every port can be given a name. This field allows the Administra tor to create, modify, or delete port names. To configure a po rt name: 1. Click once on the port you want to edit, wait one second and then click again. (Alternately , use t[...]

Chapter 4. Administration 35 After a second or two, the bar changes to provide you with a text inpu t box: 2. Key in the new Port Name, or modify/delete the old one. The maximum number of characters allowed for a Port Name is 19. Y ou can use all letters, numbers, and sy mbols on t he typewr iter keys of keyboards with PC US English layout. (contin[...]

KL9108 / KL9116 User Manual 36 3. When you have finished editing the port name , press [Ent er] or click anywhere outside of the inpu t box to complete the operation. Port Operation Because the methods used to access the ta rget device(s) are the same for the local console as for the Windows Cl ient, the procedures are discussed in The Windows Clie[...]

Chapter 4. Administration 37 The Configuration Page The Configuration Page sets the operating parameters for each user. The Configuration Page setting s are the sa me for the local console, the Windows Client and the Java Client. They are discusse d in Chapter 6 (see page 84).[...]

KL9108 / KL9116 User Manual 38 The Log Page Clicking th e Log tab b rings up the contents of the l og file. The log file i s discussed in Chapter 8.[...]

Chapter 4. Administration 39 The Administration Page When you click the Administ rati on tab, the Adm inistration page comes up. Each of the admin istrative functions i s re presented by an icon at the left of the page. Clicking the icon brings up it s associated dialo g box. When the Administration page first comes up the Gen eral dialog box appea[...]

KL9108 / KL9116 User Manual 40 User Management The User Management dialog box is used to create, delete and manage user profiles. Up to 64 user profiles can be established.  T o delete a user profile, select it in the list box, and Click Remove .  T o modify a user profile, select it and Click Edit .  T o add a user , Click New . If you ch[...]

Chapter 4. Administration 41 Fill in the required information for a new User profile, or modify the existing information to edit a previous profile. A descri ption of the field headings is given in the table below: (continues on next page) Heading Description Username A minimum of 6 and a maximum of 15 characters is allowed. Password A minimum of 8[...]

KL9108 / KL9116 User Manual 42 (continued from previous page) Heading Description Port Access This function allows the Administrator or a User with Administration permission to define the selected User's access to the computers on a Port-by-Port basis. For each User profile, select a port and click it to cycle through the cho ices: Full - The [...]

Chapter 4. Administration 43 Service Configuration Access Port As a security measure, if a firewall is being used, the Admi nistrator can specify the port numbers that the firewall will allow, and set the firewall accordingly. Users must specify the port numb er when they log in to the KL9 108 / KL9116. If an invalid port number (or no port numb er[...]

KL9108 / KL9116 User Manual 44 Log Server Important transactions that occur on th e KL9108 / KL9116, such as logins and internal status messages, are kept in an automatically generated log file. In this panel, you specify the MAC address and a port number for the com put er that the Log Server resides on. Installation and op eration of the Log Serv[...]

Chapter 4. Administration 45 Network The Network dialog is used to specify the KL9108 / KL911 6's network environment. The box i s divided into two panels: IP Address and DN S Server. IP Address The KL9108 / KL9116 can either have it s IP address assigned dynamically (DHCP), or it can be given a fixed IP address.  For dynamic IP address ass[...]

KL9108 / KL9116 User Manual 46 RADIUS If you are using a RADIUS server, RADI US Configuration allows you to set up its parameters: 1. Check Enable. 2. Fill in the IP addresses and Servi ce Ports for the Primary and Alternate RADIUS servers. 3. Set the time in seconds that the KL9108 / KL91 16 waits for a RADIUS server reply before it tim es out in [...]

Chapter 4. Administration 47 6. On the RADIUS server , set the access rights for each user according to the information in the table bel ow: (continues on next page) Char acte r Meaning C Grant s the user administrator privileges, allowing the user to configure the system. W Allows the user to access the syst em via the Windows Client program. J Al[...]

KL9108 / KL9116 User Manual 48 (continued from previous page) Note: 1. Characters are not case sensitiv e. Upper or lower case works equally well. 2. Characters are comma delim it ed. 3. An invalid character in the configurati on stri ng will prohibit access to the KL9108 / KL9116 for the user. Examples: Character Meaning USM Selects which computer[...]

Chapter 4. Administration 49 Security The Security page controls access to the KL9108 / KL9116.  IP and MAC Filters control access to the KL 9108 / KL91 16 from the W indows C lient based on the IP and/ or MAC addresses of the computers attempting to connect. A max imu m of 100 IP filters and 100 MAC fi lters are allowed. T o enable IP and/or MA[...]

KL9108 / KL9116 User Manual 50 Each IP filter can consist of a single address, or a range of addresses. T o filter a single IP address, key in the same add ress in both the Fr om and To fields. T o filter a contin uous range of IP addresses, key in the start of the range in the Fr om field; key in th e end of the range in the To field. After you sp[...]

Chapter 4. Administration 51 Customization The Customization dialog box is arranged in f our major s ections, as described below: Login Failures  Allowed: sets the number of consecutive failed login attempts that are permitted from a remote comp uter .  Tim e o u t : sets the amoun t of ti me a remote computer must wait befo re attempting to [...]

KL9108 / KL9116 User Manual 52 I/O  Attributes Attributes allows you t o set attri bute pa rameters for each of the ports. To change port attributes: 1. Cl ick Attributes... on the Customizatio n dialog box. The Setting I/ O Attributes dialog box app ears. Port numbers are listed in the first column. The current attributes for each port are disp[...]

Chapter 4. Administration 53 3. Select a Shar e Mode attribute for the port (see the table below). 4. Click OK . (C lick Cancel to exit without sav ing chan ges.) The d ialog box closes. 5. On the Setting I/O Attributes dialo g box click Apply to keep your changes. (Click Cancel to exit wit hou t saving changes.) Attribute Definitio n Exclusive The[...]

KL9108 / KL9116 User Manual 54  T imeout The Timeout setting applies to ports with the Occupy I/O attribute. It controls the amount of time (0-255 seconds) that el apses before an inactive user is timed out when other users are waiting to take control of the port. Once the first user becomes inact ive (i.e. stops sendin g keyb oard and mouse inp[...]

Chapter 4. Administration 55 Date/T ime The Date/Time di alog box lets th e Administrator set up the KL910 8 / KL9116's time parame ters:  If your country o r region employs Dayli ght Saving Time (Summer T ime), check the corresponding box.  T o establish the time zone that the KL9108 / KL9116 is located in, dro p down the Ti m e Z o n e[...]

KL9108 / KL9116 User Manual 56 Upgrading the Firmware As new versions of the KL910 8 / KL9116 firmw are become availabl e, they can be downloaded from our W ebsite. Note : Although upg radi ng the firmware isn't on the OSD Admin istratio n page, it is an administrative function, so we will discuss it in this chapter . To upgrade t he firmware,[...]

57 Chapter 5 Browser Operation Overview An On Screen Display (OSD) interf ace governs KL9108 / KL9116 computer control and switching operations. The OS D can be accessed remotely with a Windows-based client o r a Java-based client. Y ou must l og in v ia an Internet browser to connect to the KL9 108 / KL9116 and to invoke the OSD. Logging In To log[...]

KL9108 / KL9116 User Manual 58 4. Provide a valid Username and Passwo rd (set up by the KL9108 / KL91 16 administrator), then Click Login to continue. Note: 1. If you supply an invalid login, the auth enti cation routine will return a message stat ing, Invalid Username or Password. Please try again . If you exceed the number of login failures set b[...]

Chapter 5. Browser Operation 59 W ebp age Layout W ebp age Icons The purpose of the icons at the top of the Webpage are explained in the table below: Icon Function Click this icon to display the General dia log box. See The Genera l Dialog Box , page 60, for an explan ation of the dialog box f ields. Click this icon to synchronize the KL9108 / KL91[...]

KL9108 / KL9116 User Manual 60 The General Dialog Box The General dialog bo x is the default Webpage. An explanation of the dialog box fields is given in the table below: Note : New versions of the KL9108 / KL9116's firmware can be down loaded from our W ebsite as th ey become available. See page 56 for details. Field Purpose Device Name T o m[...]

Chapter 5. Browser Operation 61 W ebp age Buttons The purpose of t he buttons at t he left of the W ebpage are explained in the table below: Icon Purp ose Click this button to download the Windows C lient software to remotely control the connected computer(s) . Note: Y ou must download a new Windows C lient each time you log in from your browser . [...]

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63 Chapter 6 The Windows Client Activating the OSD After you h ave successfully l ogged in (see page 57), to activate the browser- based Windows Client OSD do the follo win g: 1. Click the W indo ws Client butto n (the one without the arrow) at the left of the W ebpage. Note: 1. You must have DirectX 7.0 or higher instal led on your computer. If no[...]

KL9108 / KL9116 User Manual 64 4. When a connection to the KL9108 / KL 91 16 has been established a screen similar to the one belo w appears: Note: 1. If Full Screen Mo de is enabled (the box is checked), the remote display fills the local m onitor's entire screen. 2. If Full Screen Mo de is not enabled (the box is not checked), the remote dis[...]

Chapter 6. The Windows Client 65 The Main Page The OSD comes up with th e Main page displayed: Note: 1. The Administration tab is disabled for users who don't have administration permission. For those who do have administration permission, administratio n operations are discussed in Chapter 4. 2. There is a small Window s Client Con trol Panel[...]

KL9108 / KL9116 User Manual 66 Port Operation Select a port on the OSD Main Screen either by moving the highli ght bar to it with the Up and Down Arrow keys and pressing Enter , or by double-clicking it. Once you select a port, its screen displays on y our monitor, and y our keyboard and mouse input affects the remote system. The OSD T oolbar The O[...]

Chapter 6. The Windows Client 67 OSD Hotkey Summary T able The following table pres ents a summary of the OSD Hotkey actions. See page 85 to set the OSD Hotkey. The T oolbar Icons The meanings of th e to olbar icons are explained in the table below. Note: The administrator selects which port s are accessible to each user with the User Management fu[...]

KL9108 / KL9116 User Manual 68 Hotkey Operation Hotkeys allow yo u to provide KVM focus to a port di rectly from the keyb oard. The KL9108 / KL9116 provid es the following hotkey features:  Auto Scanning  Skip Mode Switching The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip Mode. Note : 1. In order for hotkey operations [...]

Chapter 6. The Windows Client 69 Pausing when you want to keep the focus on a particular com puter is more convenient than Exiting Au to Scan Mode because when you Resume scanning, you start from where you left off. If, on th e other hand, you were to ex it and restart Auto Scan Mode, the scanni ng woul d start from th e very first com puter on the[...]

KL9108 / KL9116 User Manual 70 Panel Array Mod e Clicking on the OSD Toolbar's Panel icon invokes Panel Array Mode. Under this mode, the OSD divides your screen into a 4 x 4 gri d of 16 pan els:  Each panel represents one of the KL 9108 / K L9116's ports. Starting with Port 1 at the upper left; goin g from left to right; top to bot tom[...]

Chapter 6. The Windows Client 71  Y ou can access a computer connected to a port by moving the mouse pointer over its panel and clicking . Y ou switch to the computer exactly as if you had selected it from the OSD Main screen.  The panel array too lbar , at t he lower right of t he screen, provides short cut navigation and contro l of th e pa[...]

KL9108 / KL9116 User Manual 72 Multi user O peratio n The KL9108 / KL9 116 supports multiuser operatio n. Up to 32 users can log in at the same time. When multiple us ers simultaneously access the KL9108 / KL9116 switch from remo te consoles, the rules of precedence that apply are shown in t he following tab le: Note : A TEN recommends that the u s[...]

Chapter 6. The Windows Client 73 Windows Client Control Panel The control panel consists of an icon bar at the top , with two text bars below it. Initially, the text bars display t he video resoluti on and IP address o f the device at the remote location. As the mouse poin ter moves over the icons in the icon bar, however, the text bar informat ion[...]

KL9108 / KL9116 User Manual 74 Hotkeys Various configuration actions related to the keyboard, vid eo, and mouse can be performed via hotkey combinations. Th e Hotkey setup utility is accessed by clicking the Keyboard icon on the Control Panel. The actions perform ed by the Hotkeys are listed in the l eft column; the currently defined keys that inv [...]

Chapter 6. The Windows Client 75 An explanation of the Hotkey Setu p Act ions is given in the tab le below: Note: T o invoke an action, you must press and release th e keys one ke y at a time. If you find the default Hotkey combinati ons inconvenient, you can re- configure them by foll owing these five steps: 1. Highlight the A ction, and t hen Cli[...]

KL9108 / KL9116 User Manual 76 4. Cl ick Set . Repeat for any other actions for which you wish to re-assign Hotkeys. 5. Cl ick Close . Note : Y ou can use t he same function keys for more than one action, as long as the first key is not the same . For example, you can use F1 F2 F3 for one action; F2 F1 F3 for another; F3 F2 F1 for a third, etc. V i[...]

Chapter 6. The Windows Client 77 The meanings of the adj ustm ent options are given in the table belo w: Option Usage Screen Position Adjust the horizontal and ver tical position of the remote computer window by Clicking the Arrow butto ns. Auto-Sync Click Auto-Sync to have th e function detect the ver tical and horizontal of fset values o f the re[...]

KL9108 / KL9116 User Manual 78 Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Ad justm e nt di alog bo x. Under Basic configuration, there are ten preset and four user-defined levels to choose from. Drop down the list box and choo se the most suitable one. For greater[...]

Chapter 6. The Windows Client 79 The Message Board The KL9108 / KL9116 supp orts multiple user logins, which can possibly gi ve rise to access conflicts. To alleviate th is problem, a message board feature has been provided, allowing users to communicate w ith each other. The message board function s much like an In ternet chat program does. When y[...]

KL9108 / KL9116 User Manual 80 The Button Bar The buttons on the Button Bar are toggles. Their actions are described in th e table below: Message Displa y Panel Messages that users post to the bo ard - as well as system messages - display in this panel. If you disab le Chat, however, messages that get posted to the board won't appear. Compose [...]

Chapter 6. The Windows Client 81 User List Panel The names of all the logged in users are list ed in thi s panel.  Y our name appears in blue; other users' names appear in bl ack.  By default, messages are posted to all users. T o post a message to one individual user , select the user's name before sending you r m essage.  If a [...]

KL9108 / KL9116 User Manual 82 Keyboard and Mouse Considerations Keystrokes Except for [Alt + Tab] and [Ctrl + Alt + Del], all keyboard in put is sen t to the remote system. The above two chord ed ke y com bin ations are retained on the local system to switch among applicatio ns and to recover from disaster. In order to provide the [Alt + Tab] and [...]

Chapter 6. The Windows Client 83 Mouse Synchronization Until you close the K L9108 / KL9116 co nnection, mouse movem ents have no effect on your local system, but instead are captured and sent to the remote syste m. From time to time, especially if yo u change vi deo resolution, the local mouse movement may no long er be sy nchroni zed w ith the re[...]

KL9108 / KL9116 User Manual 84 The Configuration Page The OSD Configuration page allows users to set up their own , ind ivi dual, working envi ronments. The KL9108 / KL911 6 stores a separate configu ration record for each user profile, and sets up the working conf iguration according to the Username that is used to lo g in .[...]

Chapter 6. The Windows Client 85 The Configuration page settings are explai ned in the following table: Setting Function OSD Hotkey Selects which Hotkey controls the OSD function: [Scroll Lock] [Scroll Lock] or [ Ctrl] [C trl] . Since the Ctrl key combination may conflict with programs running on the computers, the d efault is the Scroll Lock combi[...]

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87 Chapter 7 The Java Client Activating the OSD After you have successfully logged in (see page 57), to activate the Jav a Client OSD do the following: 1. Click the Java Client button (the one witho ut the arrow) at the left of the W ebpage. Note: Y ou must have Sun 's Java 2 JRE 1.4.2 or higher install ed on yo ur computer before running the [...]

KL9108 / KL9116 User Manual 88 When you bring up the OSD, the Main Screen com es up in the center of your monito r. This is the same OSD Main Screen that appears when the Windows Client is invoked. For an ex planation of thi s screen refer to the discussion under Windows Client Main Page , page 65. The Java Client Control Panel The Java Client has [...]

Chapter 7. The Java Client 89 Set V ideo Parameters Clicking this button bring s up the Vi deo Adjust ment dialog box: It is similar to the Windows Client Video Adjustm ent dialog box. See page 76 for details. Keyp ad Some keyboard combi nati ons cannot be captured and sent to the KL9108 / KL9116. In order to implement thei r effects on the remote [...]

KL9108 / KL9116 User Manual 90 Mouse Synchronization At times the local mouse movemen t may lose sync with the remot e mouse movement. The Mouse Sy nchroni zation function gets them back into sync. There are two methods available to bring the point ers into sync: 1. Click the Mouse Synchronization button; wait for the remote mo use pointer to mov e[...]

Chapter 7. The Java Client 91 The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below:  Messages that users post to the board - as well as system mess ages - display in the Message Display panel. If you disable Chat, however , messages that get posted to the board won't appear .  Key in th[...]

KL9108 / KL9116 User Manual 92  The names of all the logged in users appear in the User List panel.  By default, messages are posted to all users. T o post a message to one individual user , select the user's name before sending you r m essage.  If a user's name is selected, and you w ant to post a message to all u sers, select A[...]

Chapter 7. The Java Client 93 Lock Key LEDs These LEDs show the Num Lock, Caps Lo ck, and Scroll Lock status of the remote computer. They turn Gr een when the Lock status is On . Click on the icon to togg le the status. Note: When you first connect, the LED display may not be accurate. T o be sure, click on the LEDs to set them. Resolution The vide[...]

KL9108 / KL9116 User Manual 94 Port Operation Java Client port operation is the same as for the Windows Client. See page 66 for details. Panel Array Mod e This is very similar to the W indows Client Panel Array Mo de (see page 70 for details), except for some di ff erences in the toolbar. The Java Client Panel Array Mode Toolbar is sh own in the fi[...]

95 Chapter 8 The Log File The Main Screen The KL9108 / KL9116 logs all the events that take place on it. To view the contents of the log fi le, click the Log icon at the left of the Webpage. A screen similar to the one belo w appears: A maximum of 512 events are stored in the log file. To clear the log file, click on the Clear Log icon at the lower[...]

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97 Chapter 9 The Log Server The Windows-based Log Server is an ad min istrative util ity that records all the events that take place on selected KL9 108 / KL9116 units and writes them to a searchable database. This chapter desc ribes how to install and configu re the Log Server. Inst allation 1. From the computer that you want to use as the Log Ser[...]

KL9108 / KL9116 User Manual 98 S t arting Up To bring up the Log Server, either double click the program icon, or key in the full path to the program o n the command lin e. The first time y ou run it, a screen similar to the one below appears: Note : 1. The MAC address of the Log Server computer must be specified on the Service Configuration page o[...]

Chapter 9. The Log Server 99 The Menu Bar The Menu ba r consis ts of fo ur items:  Configure  Events  Options  Help These are discussed in the sections that follow. Note: If the Menu Bar appears to b e disabled, click in the KL9108 / K L9116 List window to enable it. Configure The Configure menu contains three items: Add, Edit, and Dele[...]

KL9108 / KL9116 User Manual 100 A descrip ti o n of the fields is gi ven in the tab le, below: Fill in or modify th e fields, then click OK to fi nish. Event s The Events Menu has tw o items: Search and Maintenance . Searc h Search allows you to search for events co ntaining specific wo rds or string s. When you access this function, a screen simil[...]

Chapter 9. The Log Server 101 A description of the it ems is given in the table below: Item Explanation New search This is one of three r adio buttons that define the scope of th e search. If it is selected, the search is performe d on all the events in the dat abase for the selected KL9108 / KL91 16. Search last results This is a secondary sear ch[...]

KL9108 / KL9116 User Manual 102 Maintenance This function allows the administ rat or to perform manual main tenance of the database, such as erasing specified reco rds before the expiration time that was set with th e Limit se tting of t he Edit fu nction (see page 100). Options Network Retry allows you to set the nu mber of seconds th at the Log S[...]

Chapter 9. The Log Server 103 The Log Server Main Screen Overview The Log Server Main Screen is divided into tw o main panels.  The upper (List) panel lists the KL9 108 / KL9116 units that hav e been selected for the Log Server to track (see Configure , page 99).  The lower (Event) panel displays the lo g events for the currently selected KL9[...]

KL9108 / KL9116 User Manual 104 The List Panel The List pan el contains six field s: The Event Panel The lower pane l displ ay s log even ts for the currently selected KL9108 / KL9116. Not e that if there are more than one KL9108 / KL9 116 units, ev en though th ey aren't currently selected , if their Recording check box is checked, the Log Se[...]

105 Chapter 10 AP Operation Overview In some cases, the A dministrato r may not want the K L9108 / K L9116 to b e available via browser access. AP versions of the Windows Client and the Java Client are provided to enable dir ect access of the KL910 8 / KL9116 without having to go through a bro wser. The programs are initially downloaded from the br[...]

KL9108 / KL9116 User Manual 106 St arting Up To connect to t he KL9108 / KL9116, go to the location on your hard disk that you saved the Windo ws Client program to, and double-click its icon (WinClient.exe) to bring up the Wi ndows Client Connection Screen: Note : Y ou must have DirectX 7.0 or higher i nstalled on your com puter . If not, the Clien[...]

Chapter 10. AP Operation 107 A description of the Co nnection Screen is given in the follow ing table: Menu Bar The Menu Bar contains three items: File, T ools, and Help.  The File Menu allows the op erator to Create, Save , and Open user created Work files (see page 108 for details).  The T ools Menu contains two entries: Ke yboard and Confi[...]

KL9108 / KL9116 User Manual 108 The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A W ork File co nsists of a ll the inform atio n specified in a C lient session. This includes the Server List an d Server IP list items, as well as the Hotkey setting s. Whenever a user runs the Client program , it ope[...]

Chapter 10. AP Operation 109  Config When you select Config , a screen similar to the one be low appears:  If Full Screen Mode is enabled (the check box is selected), the remote display fills the enti re screen of your local mo nit or .  If Full Screen Mode is not enabled (the check box is cleared), the remote display appears as a win dow [...]

KL9108 / KL9116 User Manual 110 Connecting To connect to a KL9108 / KL9116 unit: 1. F ro m the Server List box, double-click the device that you wish to con- nect to. Or , specify the IP a ddress and port nu mb er in the Server IP and Port input boxes, and then Click Connect . The Logi n dialog box appears: 2. Key in a valid Username and Password, [...]

Chapter 10. AP Operation 111 Operation Once a connection to the KL 9108 / KL9 116 has been establ ished, the rem ote system's video ou tpu t is cap tur ed and di spl aye d on yo ur mon ito r. At the same time, your local keyst roke and mouse input is captured and sent to t he remote syste m. The look and feel of the AP Win dow s client operati[...]

KL9108 / KL9116 User Manual 112 The Java Client Inst allation To install the Java Client on your com pu ter, do the following: 1. Log into the KL9108 / KL91 16 with your browser , and click th e second Java Client button (the one with the arrow) . A screen similar to the one below appears: 2. Cl ick Save . In the dialog box that comes up specify a [...]

Chapter 10. AP Operation 113 The Addr ess Input dialog box appears: 3. Key in the IP address for the unit you want to connect to - including a forward slash followed by the login string (set by the admini st rator). Note: For security purposes, the login stri ng must be specified correctly as part of the IP address. The syst em administrator may ch[...]

KL9108 / KL9116 User Manual 114 Operation The look and feel of the AP Java client operation is the same as for the browser version of the Java clien t. Refer back to page 87 for de tail s.[...]

115 Appendix T roubleshooting Administration General Operation Symptom Possible Cause Action After upgrading firmware, the KL9108 / KL91 16 still appears to be using the old firmware version. Y our Internet browser is displaying cached Webp ages and has not fetched new versions of the KL9108 / KL91 16 Webp ages. Delete all temporary Internet files [...]

KL9108 / KL9116 User Manual 116 The Java Client For mouse synchronization problems, refer to the discussion on page 90. For connection and operation probl ems, see the table below: The Log Serv er Problem Resolution Java Client won't connect to the KL9108 / KL91 16. 1. Java 2 JRE 1.4.2 or higher must be installed on your com- puter . 2. Make s[...]

Appendix 117 Panel Array Mode The Windows Client Problem Resolution Low resolution video in Panel Array Mode. Increase the number of panels that are displayed. Some users only receive a partial image when multiple remote users are logged in concurrently . The first user to invoke Panel Array Mode should set it to display a minimum of four panels. P[...]

KL9108 / KL9116 User Manual 118 Sun Systems * These solutions work for most co mm on Sun VGA cards. If u sing them fails to resolve the p roblem, consult the Sun VGA card's manual. Problem Resolution Video display problems with HDB-15 interface syste ms (e.g. Sun Blade 1000 servers) . The display resolution shou ld be set to 1024 x 768. Under [...]

Appendix 119 Additional Mouse Synchronization Procedures If the mouse synchron ization procedures mentioned in the manu al fail to resolve mouse pointer problems for particular compu ters, try the following: Note: 1. These procedures are to be perfor med on the computers attached to the KL9108 / KL9116's ports - not on the computer you are usi[...]

KL9108 / KL9116 User Manual 120 Windows XP / Win dows Server 200 3: Set the mouse speed to th e middle positio n; disable Enhance Pointer Precision (Control Panel → Pr inters and Oth er Hardw are → Mouse → Pointer Options): Windows ME / Windows 95: Set the mouse speed to the middle posit ion; disa ble mous e acceleration (click Advanced to ge[...]

Appendix 121 S pecifications Function KL9108 KL 91 16 Computer Connections Direc t 8 16 Max. 64 (via Cascade) 128 (via Cascade) Console Connections Local 1 Remot e 1 Port Selection OSD, Hotkey , Pushbutton Connectors Console Port Keyboard 1 x 6-pin Mini-DIN Female (Purple) Video 1 x HDB-15 Female (Blu e) Mouse 1 x 6-pin Mini-DIN Female (Green) KVM [...]

KL9108 / KL9116 User Manual 122 Scan Interval 1 - 255 Seconds I/P Rating 100–240V AC, 50/60 Hz, 1A Power Consumption 120V/31W; 230V/39W Environment Operating T emp. 0–40° C S torage T emp. -20–60° C Humidity 0–80% RH, Non-conde nsing Physical Properties Housing Metal Weight 17.1 kg 17.3 kg Dimensions (L x W x H) 70.5 x 48.2 x 4 .4 cm (19&[...]

Appendix 123 OSD Factory Default Settings The factory default se ttings are as follows: Setting Default OSD Hotkey [Scroll Loc k] [Scroll Lock] Port ID Display Port Number + Name Port ID Display Duration 5 Seconds Scan / Skip Mode All Scan Duration 10 Seconds Screen Blanker 0 Minutes (disabled) Beeper On Accessible Ports F (Full) F o r all Users on[...]

KL9108 / KL9116 User Manual 124 Administrator Login Failure If you are unable to perform an Adminis trator login (because the Username and Password information has become corru pted , or you have forgotten it, for example), there is a procedure you can use to clear the login information. Note : Performing this pro cedure also returns all settings t[...]

Appendix 125 Optional Rack Mounting For convenience and flexib ility, three optional rack moun ting kits are available:  A long bracket standard rack m ount ing kit for 68 – 105 cm racks;  A short bracket Easy-Installation rack mou nt kit for 57 – 70 cm racks;  A long bracket Easy-Installa tio n rack mount kit fo r 68 – 105 cm racks.[...]

KL9108 / KL9116 User Manual 126 2. Packing material has been inserted to prot ect the KL9108 / KL9 1 16 during shipping. Sl ide th e LCD module out until th e packing ma terial is visib le. Remove the packing material before in stalling the unit, as shown in the diagram below . 3. At tac h the left and righ t easy-installation moun ting rails to th[...]

Appendix 127 a) Screw the front flanges to the rack first. b) Slide the bars with the rear flanges toward the rack unti l the fl anges make contact with the r ack, then screw the rear flanges to the rack. 4. Slide the switch onto the support flanges. Use the screws supplied with this package to loosely attach the front of the swi tch to the front o[...]

KL9108 / KL9116 User Manual 128 5. Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the switch, then use the screws suppli ed with t his package to attach the bars to the rear of the switch (tighten the screws all the way). 6. Slide the switch open and closed a coup le of times to be sure that it is pro[...]

Appendix 129 Dedicated Invocation Keys Two dedicated keys (bel ow) are provided on the keyboard modu le to mak e it easy to invoke the OSD and the OSD Toolbar: Note: These keys are toggles. Press once to invoke the feature, press again to exit.  The KVM OSD Key invokes the OSD See The Local Console , page 29 , for details.  The KVM Hotkey Key[...]

KL9108 / KL9116 User Manual 130 Limited W arranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year fro m the date of purch as e. If this pr oduct proves to be defective, contact ALTUSEN's support department for repai r or replacement of your unit. ALTUSEN will not issue a refund. Return requ[...]

131 Index A Adjust Video Java Client, 89 Windows Client, 76 Administration, 29 Administration Page, 39 Customization, 51 Date/Time, 55 General, 39 Network, 45 RADIUS, 46 Security, 49 Service Configuration, 43 User Management, 40 Administrator Login Failure, 124 ALTUSEN Information, xiv AP Operation Config, 109 Java Client, 112 Windows Client, 105 A[...]

KL9108 / KL9116 User Manual 132 OSD, 85 Hotkey Operation, 68, 94 Auto Scanning , 68 Hotkeys Windows Client, 74, 108 I Installation Single Stage, 16 Invalid login, 58 IP Address, 3 9, 60 Configuring, 45 J Java Client, 2, 112 Activating the OSD, 87 AP Installation, 112 AP Login, 113 AP Operation, 11 4 Control Panel, 88 Keypad, 89 Lock Key LEDs, 93 Me[...]

Index 133 N Naming po rts , 34 Network Settings, 45 O Opening the Consol e, 19 Operating Precauti ons, 22 Operation AP, 105 OSD Activating in Java, 87 Activating in Window s, 63 Administration Page, 39, 65 Configuration Page, 37, 84 Factory Default Settings, 123 Hotkey, 85 Log Page, 38 Main Page, 31, 65 Toolbar, 66 Overview, 1 P Panel Array Mode Ja[...]

KL9108 / KL9116 User Manual 134 Administration, 115 General operation, 115 Java Client, 116 Log Server, 1 16 Login Fai lure, 124 Panel Array Mode, 117 Sun Systems, 11 8 Windows Client, 117 U Upgrading the F irmware, 5 6 User Management, 40 User No ti ce , iii V Video Adj ustment Java Client, 89 Windows Client, 76 W Webpage Buttons, 61 Icons, 59 Lay[...]