Avaya 6408D+ manual

Contents 6400 Series Multi- line Telephones . . . . . . . . . . . . . . . . . . . 5 Usin g th e Soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Usin g th e S o ft ke y F e at ur e M e n u s . . . . . . . . . . . . . . . . . . 8 Other Softke y Features That May Be On Your Display . 9 Call -H a n d l in g Fe a tu re s . . [...]

5 6400 Series Multi-line T elephones The 6400 Series mu lti-lin e telepho nes incl ude th e following : • The 6408+ T elephone — has eight ca ll app earance/fe ature butto ns with a two-way spea ke rpho ne. • The 6408D+ T elephone — has eight cal l appeara nce/feature buttons, a 2-line by 24-chara cter disp lay , and a two-way s peakerpho n[...]

8 Using the Softkeys The softkeys are the fo ur unlabel ed roun d keys loc ated direc tly belo w the displ ay . The f our roun d di spla y con tr ol but to ns, l abe led Menu , Exit , Prev , and Next are loc ated under the softke ys. See Figure 4 . FIGURE 4 The Display , Softkeys, and Display Control Buttons Using th e Softke y Feature Menus There [...]

9 The top line of each s oftke y feature m enu scre en shows y ou the status o f each of t he four features. An arrow appea rs abo ve the fea ture name or abbrevia tion if tha t featu re is acti ve. In the above ex ample, th e arrow a bove the T imer feature indicates th at feat ure is act ive. The secon d line on each so ftkey fea ture me nu shows[...]

10 The Hold feature puts a call on hold unti l you can return t o it. T o put a call on hold while you answer ano ther call or perfo rm another task 1. Press . T o answer a new call while active on a nother 1. Press . 2. Press the c all appea rance but ton of t he incoming call. T o return to the held call 1. Press the c all appea rance but ton of [...]

11 If yo u hav e a di spl ay , i t sho ws th e vol ume leve l: (T here are eigh t volu me lev el s.) T o turn off the speaker an d return to h andset 1. Pick up the hands et. T o end a call (while the hand set is on-hoo k and on ly the speak er is active) 1. Press . T o activate the speak er while using the handset so th at both are active a t the [...]

12 4. If you hav e a disp lay , it shows t he vol ume leve l: (There are eight volume levels.) T o change from th e speaker phone to the handset 1. Pick up th e handset and talk. T o change from th e handset to the speakerp hone 1. Press . 2. Within 10 s econds, hang u p the hand set. T o use the Group Lis ten featu re (if adminis tered) in whic h [...]

13 4. Press again t o comple te the t ransfer . 5. Hang up . Getting Messages Y our Mess age ligh t goes on when a c aller has left a messag e for you. Note: If you r telep hone has a display , you m ay also be ab le to use the Messag e Retr ieval di splay fe ature. For dir ections o n retrievi ng you r messag es, see you r system manager . Selecti[...]

14 Selected V oice Features The Abbreviated D ialing (AD ) feature allows you to st ore selec ted teleph one numbers for quic k and eas y dia ling. Each number c an be a c omplete o r partial teleph one numb er , an extens ion numb er , or a trunk o r feature access code. Ab breviated Dialing o ffe rs four pos sible ty pes of li sts — Perso nal, [...]

15 For 6408 D+, 6416D + and 6416 D+M, and 6424D+ and 6424D +M telephones connect ed to a DEF INITY ECS Relea se 6.3 or late r T o program an Abbrevia ted Dialing bu tton on the soft key fea ture menu screens or on a feature button Note: I f yo u make a mist ake w hile pro gramm ing an AD butto n on you r display , yo u CANNOT m ove back a space to [...]

16 T o place an AD call 1. Press the s elected A D button, either a feature b utton or the softk ey below the AD featu re on the fe ature menu screens . T o program or reprogram an outside n umber , extension , or feature access code in to an AD pers onal list 1. Locate the Program bu tton on yo ur telepho ne. Ther e are three possi bilities . a. I[...]

17 Witho ut a display: Press the button (if adminis tered) (wh ile on-hook o r of f-hook) or Dial the Call Forwa rd acces s code (while of f -hoo k). [di al tone] Note: If you have cons ole pe rmiss ion, n ext, di al the exten sion n umber whose ca lls are to be forward ed; recei ve dial to ne. 2. Dial th e extension or number where ca lls wi ll be[...]

18 The Ca ll Picku p feature l ets you a nswer a cal l at your teleph one for ano ther exten sio n in y our pick up gr ou p. If you ca n us e th e Dir ect ed Cal l P icku p featu re, you c an pick u p a call ringing a t a spe cific exten sion wi thout the person’ s being a mem ber of yo ur pickup group. To an swer a cal l placed to a member of yo[...]

19 Witho ut a display: Press the bu tton or Dial the Lea ve Wo rd Callin g access c ode (while of f-hook). [dial tone] 2. Dial the e xtension . [confirmatio n tone] Messa ge light goes on a t the called telephon e (if so eq uipp ed). 3. Hang up . T o cancel a Lea ve Word Calling mess age Note: Y ou ca nnot cancel a messa ge left for an AUDI X subsc[...]

21 Display Features Note: T o en sure ea si er d is pla y vi si bility , the di sp lay on th e 6 408 D +, 6 416 D + and 641 6D +M , an d 64 24D + and 642 4D+M c an b e le ft in its ho riz ont al positi on or c an be rais ed to a sl ightly s teeper ang le. Chec k whic h viewi ng a ngl e i s bes t fo r yo ur wor kst ati on. Ti m e a n d D a t e Ordin[...]

22 The Ca ll T imer and the T imer featu res are us ed to mea sure elap sed time on a call. However , the Call T imer fea ture can be us ed ONL Y if you r telephon e is connec ted to a D EFINITY ECS R elease 6.3 or later . This featur e, once a ctivated, meas ures elap sed time automati cally on all call s unti l you turn off th e Call T imer featu[...]

23 The Dire ctory fea ture allow s you to search fo r the extensi on of a nother us er in your l ocation b y keyin g in the u ser ’s n ame at the dial pad . T o search the dir ectory for a name 1. Press the Menu button a nd then pre ss the softk ey below Di r or , if Dir is not avail able on your displ ay , press the button (if adminis tere d). 2[...]

24 2. Press the call app earance b utton i n questio n. Informat ion is sh own on t he disp lay sc reen; you r emain conne cted to the pr esent cal l. 3. T o ret urn to the h eld call , press th e Exit button and th en the cal l appearanc e butt on of the h eld call . . The St ored Num be r o r V iew feature a llows yo u t o c he ck : 1) t he nu mb[...]

25 T ones and The ir Me aning Note: The ta bles belo w desc ribe the de faults fo r each ring ing and fe edback tone. Chec k with you r system manager to v erify if th e descri ptions in the Mean ing column are a ccu ra t e for y our sy stem . Ringing T ones are pr oduc ed by an in comi ng c all . Feedback tones are those w hich yo u hear throu gh [...]

26 Line and F eature Button Lights Feedback T ones (continu ed) To n e s Meanin g cover age One short burst of to ne; indicat es your call wi ll be se nt to anoth er extensi on to be ans wered by a covering user . dial A conti nuous ton e; ind icates dial ing can be gin. intercep t/ time-out An a lternating high and low tone ; indicate s a diali ng[...]