Avaya S8500 manual

Avaya Remote Supervisor Adapter User Guide (for use with Avaya S8500 Media Server) 555-245-702 Issue 1 November 2003[...]

Copyright 20 03, A vaya Inc. All Rights Reserv e d Notice Every ef f ort was made to ensur e that th e informa ti on in this docume nt was comp lete and accu rate at th e time of pr inting. Howev er, info rmation is subject t o change. Wa r r a n t y A vaya I nc. provid es a limi ted war ranty on this prod uct. R efer to y our sales ag reement to e[...]

The LA SE R de vices oper ate within th e fo llowing pa ra me te rs: • Maximu m power outp ut : -5 dB m to -8 dB m • Center W av elen gth: 1310 nm to 13 60 nm Luokan 1 L ase rla i te Klass 1 Laser Ap parat Use of cont rol s or ad justments or perfo rmance of proc edures oth er than t hose specif ied herein may resul t in haza rdous radiat ion e[...]

For G35 0 and G700 Med ia Gate ways: For all m edi a gat eways: If the te rm i nal equip ment (for examp le , the medi a s er ver or me di a gateway ) ca uses harm to the tele phone net w ork, th e te le ph one compan y will noti fy yo u in advance th at tempora r y di sco ntinuan ce of service m a y be require d. B ut if ad vance not ic e is not p[...]

Con tent s A v aya Remote Sup ervisor Adapte r User Guide 5 November 2003 Content s About this bo ok 9 •O v e r v i e w 9 • Audienc e 9 • Downl oading this book and upda tes from the W eb 9 Downloadi ng this book 9 • Europe an Union s tandards 10 • Standar ds compli ance 10 • Conventi ons 11 General 11 Physica l dimens ions 11 Typog rap[...]

Content s 6 A vaya Remote Supe rvisor Adapter Use r Guide November 20 03 Setting AS M inform ati on 25 Setting se rver time-ou ts 26 Setting ASM date a nd time 27 • Logi n profile s 28 Creatin g a login profi le 28 Setting the global lo gin setti ngs 30 •A l e r t s 30 Configur ing a remot e alert recip ient 31 Adding a remote aler t recipi ent[...]

Con tent s A v aya Remote Sup ervisor Adapte r User Guide 7 November 2003 • View ing system health summ ary 54 Environm entals 54 Temper ature thre sholds 54 Voltage thresholds 55 Fan sp eed 56 • The ev ent log 57 Viewing the event log 57 Clearing t he event log 58 Saving the event lo g 58 • Vi tal prod uct da ta 58 Viewing vital prod uct dat[...]

Content s 8 A vaya Remote Supe rvisor Adapter Use r Guide November 20 03[...]

About this boo k Overview A v aya Remote Sup ervisor Adapte r User Guide 9 November 2003 555-245 -702 About this book Ove rview This book , A vaya Remote Super visor Adapter Us er Guide , 555-245 -702, provides procedures to administ er your Remote S upervisor Adapt e r (RSA) on the A vaya S8500 Media Server . Audience This book is for the customer[...]

About this boo k Europe an Union st andards 10 A vaya Remote S upervi sor Adap ter Us er Guide 555-24 5-702 November 20 03 Euro pean Union st anda rds A vaya declares that the DEFINITY equipmen t s peci fied in this document bearing the "CE" mark conforms to the European Union Electromagnetic Compatib ility Directives. The "CE" [...]

About this boo k Conv entions A v aya Remote Sup ervisor Adapte r User Guide 1 1 November 2003 555-245 -702 Conventions This secti on describes the conven tions that we use in t his book. Gen eral W e show comm ands and screens fr om the newest A vaya system and s ee the most current books. Y ou must substitute the approp ri ate comm ands for your [...]

About this boo k Safety la bels and se curity alert l abels 12 A vaya Remote S upervi sor Adap ter Us er Guide 555-24 5-702 November 20 03 • When you mus t press two or more keys in seq uence, we separate the names of the k eys are separated with a space. Example Press Escape J . • When you mus t press a functi on key , we provide the funct ion[...]

About this boo k Safety p recautions A v aya Remote Sup ervisor Adapte r User Guide 13 November 2003 555-245 -702 ! DANGER : A danger statement calls attention to a situat ion tha t can r esult in harm to personnel. A security alert calls at tention to a situ ation that can incr ease the potential for unauthorized us e of a te lecommunications syst[...]

About this boo k Safe ty pr ecaut ions 14 A vaya Remote S upervi sor Adap ter Us er Guide 555-24 5-702 November 20 03 ! DANGER : Some laser products co ntain an embedd ed Cl ass 3A or Class 3B la ser diode. N ote the following: Laser radiation when open. Do n ot star e in to the beam, do n ot view directly with optical instruments, and avoid dir ec[...]

About this boo k Safety p recautions A v aya Remote Sup ervisor Adapte r User Guide 15 November 2003 555-245 -702 CAUTION: Never rem ove the cover on a po wer supply or any par t that has the foll o wing label attached. Hazardous voltage, cu rrent, and energy levels are present inside any comp onent that has this label attached. There are no servic[...]

About this boo k T rademarks 16 A vaya Remote S upervi sor Adap ter Us er Guide 555-24 5-702 November 20 03 CAUTION: T o reduce the risk of electric shock or ener gy hazards: This equipment mu st be installed by trained serv i ce personnel in a restr i cted-access location, as defined by the NE C and IEC 60950, Third Edition, The Standard for Safet[...]

About this boo k T rademarks a nd Service M arks A v aya Remote Sup ervisor Adapte r User Guide 17 November 2003 555-245 -702 • MERLIN ® • MultiV antage™ • Softcons ole™ • Tr an s T a l k ® • VOICE POWER ® The following are t rademar ks or register ed trademarks of Lu cent T echnologies: • 5ESS™ , 4ESS™ The following are t ra[...]

About this boo k T echnica l assist ance 18 A vaya Remote S upervi sor Adap ter Us er Guide 555-24 5-702 November 20 03 T echnical as sist ance A vaya provides the follo w ing resources for technical assistance. Within the United St ates For help with: • Feature adminis trat i on and sy stem ap plicati ons, call the A vaya DEFINITY Helpline at 1-[...]

Using the A vaya Remote Supervis or Adapter Overview A v aya Remote Sup ervisor Adapte r User Guide 19 November 2003 Using the A vaya Re mote Supervisor Adapter Ove rview The A vaya Remote Supervisor Adapter (RSA) is installed in PCI-X slo t 1 of the S8500 Media Server . Administration of the RSA is accomplished throug h the A dvan ced System Manag[...]

Using the Avay a Remote Superviso r Adapter Connecti ng and loggin g in to the RSA 20 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 Connecting and loggi ng in to the RSA T o access the RSA remotely us ing the ASM W eb interface, you must l og in to the adapter . T o connect and log in to the RSA: 6 Connect the services laptop to th[...]

Using the A vaya Remote Supervis or Adapter ASM navig at ion A v aya Remote Sup ervisor Adapte r User Guide 21 November 2003 10 In the Inactive sessi on tim e out val ue field, select no tim eout . The no tim eout value allows 60 minutes of use befo re discon necting. 11 Click Continue to st art th e sess ion. NOTE: If the session times out unexpec[...]

Using the Avay a Remote Superviso r Adapter ASM navi gation 22 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 T able 2, A vailable actions, o n page 22 outlines the actions available in the navigation pane. T able 2 : A vail able action s 1 of 3 Link Action Descrip tion System Health View h ealth of the S8500 Media Server and the us[...]

Using the A vaya Remote Supervis or Adapter ASM navig at ion A v aya Remote Sup ervisor Adapte r User Guide 23 November 2003 Alerts View and configure lo cal events, alerts and def i ne alert recipients. This screen is divided in to five sectio ns: • Remote Alert Recipients : Define name, notification method, num ber, P IN, e-mail address, an d P[...]

Using the Avay a Remote Superviso r Adapter ASM control 24 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 ASM control This section outlines the procedures needed to configur e the ASM. Y ou use the links under ASM Control in the nav igation pane to con figure the RSA. V i ewing the configur ation summ ary Y ou may view t he entire c[...]

Using the A vaya Remote Supervis or Adapter ASM control A v aya Remote Sup ervisor Adapte r User Guide 25 November 2003 Figure 4 : System settin gs NOTE: The RSA is shipped with reco mmended A vaya defaults . With write permissions on your login I D , it is possible t o change any defaul t to customize you r server . T o save any changes made to th[...]

Using the Avay a Remote Superviso r Adapter ASM control 26 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 Setting server time-outs T o set server time- outs : 1 I n the navig ation pane, select System Se ttings un der th e ASM C ontro l heading. The System Settings window appears. 2 POST W atchdog [d efault: Enabl ed, 5 minutes ]: U[...]

Using the A vaya Remote Supervis or Adapter ASM control A v aya Remote Sup ervisor Adapte r User Guide 27 November 2003 6 NMI Reset Delay [default: Disabled] : Us e this field to specify the time in min utes that the RSA waits to restart the S8500 Media Server after a nonmaskable in terrupt (NMI) generates. A NMI can be trig gered by: • A critica[...]

Using the Avay a Remote Superviso r Adapter Login pro files 28 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 3 Date : T ype the cur rent month, day , and yea r . 4 Tim e : T ype the current ho ur (hh), minutes (mm), and seconds (ss ). The hour must be a va lue from 00 to 23 . The m inutes and se c onds m ust be a v alue from 00 t o[...]

Using the A vaya Remote Supervis or Adapter Login prof iles A v aya Remote Sup ervisor Adapte r User Guide 29 November 2003 2 Click not used associated with an unused log in profile link. A login p rofile window op ens (see Figure 8, L ogin profil e, on page 29). Figure 8: Login profile 3 In the Login ID field [default: craft] : T ype a unique logi[...]

Using the Avay a Remote Superviso r Adapter Alerts 30 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 Setting the gl o bal login settings This proced ure allows you to enab le your modem to dial out to the remot e login profile. NOTE: The global login settings apply to all log in pr ofiles . T o set the Global Login Setting s: 1 In t[...]

Using the A vaya Remote Supervis or Adapter Ale rts A v aya Remote Sup ervisor Adapte r User Guide 31 November 2003 Figure 10: Alert s NOTE: Please read the fo l lowing n otes before proceeding. • Before an SNMP Agent o r an SNMP Trap alarm can be generated they must be enabled. Enab le the SNMP Agent and the SNMP T rap using the S imple Network [...]

Using the Avay a Remote Superviso r Adapter Alert s 32 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 Adding a remote alert recipient T o add a remote alert recipien t: 1 In the Remote Alert Recipients section, click no t used i n an unu sed po si tion o f the ne x t available slot. A new screen opens with the fo llowing configurati[...]

Using the A vaya Remote Supervis or Adapter Ale rts A v aya Remote Sup ervisor Adapte r User Guide 33 November 2003 • Number : T ype a teleph one number , IP address, or host name if one of the following selections were made in the Noti fica t ion Me thod field: • Numeric pager : T ype the telephone num ber followed by a comma, and then persona[...]

Using the Avay a Remote Superviso r Adapter Alerts 34 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 3 In the Remote alert retry limit fie ld [default: 8 times] : From the drop-dow n menu, select th e number of additional times that the RSA tries to send an alert to a remote recipient. 4 In the Delay between r etries field [default:[...]

Using the A vaya Remote Supervis or Adapter Ale rts A v aya Remote Sup ervisor Adapte r User Guide 35 November 2003 Critical alert s Critical alerts are generated when one or more critical compon ents are no longer function ing. See Ta b l e 3 , Critical alerts, on page 35 for an explanation o f critical alerts. W arning alert s W arning alerts are[...]

Using the Avay a Remote Superviso r Adapter Alerts 36 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 Figure 14: W arning and System Alert s See T able 4, W arning alerts, on page 36 for an explanation o f warning alerts. T able 4: W arning ale rt s Alphanumeric Pager Code Event Action 10 Redundant power supply failure [default: Disa[...]

Using the A vaya Remote Supervis or Adapter Ale rts A v aya Remote Sup ervisor Adapte r User Guide 37 November 2003 Syste m alert s System alerts are generated for events that occur as a result of a system error . S ee T able 5, System Alerts, on page 37 for an explanation of system alerts. 3 Scroll to the bottom of the page and click Save . Monito[...]

Using the Avay a Remote Superviso r Adapter Alerts 38 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 Setting local event s T o set the events: 1 In the navi gation pane, selec t Event L og under the Mon itors heading. The Monitored Lo cal Events window appears (see Figur e 15, Monitored lo cal events, on pa ge 38). Figure 15: Monito[...]

Using the A vaya Remote Supervis or Adapter Ale rts A v aya Remote Sup ervisor Adapte r User Guide 39 November 2003 2 Scrol l down to the de s ired e n try an d make your ch anges. 3 Scroll to the bottom of the page and click Save . Serial port From the Serial Port window , you can: • Configure the serial port of the RSA. • Configure advan ced [...]

Using the Avay a Remote Superviso r Adapter Alerts 40 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 Figure 16: Seri a l port 2 In the Baud Rate [default: 5760 0] field: Select the baud rate to specify the data-transf er rate of your ser ial port connection. P o ssible bits per secon d options that ca n be selected from t he drop- d[...]

Using the A vaya Remote Supervis or Adapter Ale rts A v aya Remote Sup ervisor Adapte r User Guide 41 November 2003 • Factory settings string [default: A T&FO^M] : T yp e the initalization string to re turn the modem to factory settings. • Auto answer [default: A TSO =3^M ] : T ype the initial ization string to tell the modem to answ er an [...]

Using the Avay a Remote Superviso r Adapter Alerts 42 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 2 Under the Ethernet heading, complete the foll owi ng step s: • In the Interfa ce fi eld [d efaul t: En ab led] : Set to Enab led to use a Ether net connection for RSA. • In the DHCP field [default: Disabled] : Set to En abled t[...]

Using the A vaya Remote Supervis or Adapter Ale rts A v aya Remote Sup ervisor Adapte r User Guide 43 November 2003 Figure 1 8: Advanced E thernet se tup 1 In the Data Rate fi eld [default: Auto] : Us ed to specify the amount of data to be trans ferred per second over a LAN connection. Possible sele c tions from the drop- d own me n u are : Auto , [...]

Using the Avay a Remote Superviso r Adapter Alerts 44 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 Configuring PPP access over a serial port Use the point-to-poin t (PPP) acc es s meth od if you do not have Ethernet access. NOTE: Use PPP over the serial por t for remote access to the RSA. T o configure PPP over the seri al port: 1[...]

Using the A vaya Remote Supervis or Adapter Ale rts A v aya Remote Sup ervisor Adapte r User Guide 45 November 2003 Network protocols From the Ne twork Protoc ols window , you can config ure the: • Simple Ne twork Management Pro tocol [SNMP) se tup. • Domain Name System [DNS) setup. • Simple Mai l Tran sfer Protocol [S MTP) setup. See Figure [...]

Using the Avay a Remote Superviso r Adapter Alerts 46 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 4 Host Name o r IP Ad dr ess [ no de fault] : In the field that corresponds with the Community Name, type the IP Addres s or Host Name for each co mmunity manager . 5 If a DNS server is not used o r available, scroll down an d click [...]

Using the A vaya Remote Supervis or Adapter Ale rts A v aya Remote Sup ervisor Adapte r User Guide 47 November 2003 SMTP This section must be completed if a SMTP server is b ein g used. 1 In the navi gation pane, selec t Network Pr otocols under the ASM Control heading. 2 SMTP Server Host Name or IP Address field [n o defau lt] : If a DNS s erver i[...]

Using the Avay a Remote Superviso r Adapter Alerts 48 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 T o backup the ASM configuration : 1 Log in to the RSA. Refer to Con necti ng and logging in to the RSA for more inform at ion. 2 In the navi gation pane, selec t Configuratio n File u nder the ASM Cont rol heading. 3 In the Backup A[...]

Using the A vaya Remote Supervis or Adapter Ale rts A v aya Remote Sup ervisor Adapte r User Guide 49 November 2003 Restoring ASM defaults NOTE: Y ou must have read/wri te privileges on your login ID to use this option . Y ou can use the Restore ASM section to r estore the RSA to factory settings. See Figure 23, Restore defaults, on page 49. Figure[...]

Using the Avay a Remote Superviso r Adapter Alerts 50 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 Restoring the A vaya default s If you have ignored t he warni ng s in Resto ri ng ASM defaul ts or you need to reset the RSA card to A vaya defaults: 1 On a W eb browser , in the Address fie ld, t y pe http://s upport.avaya.com and d[...]

Using the A vaya Remote Supervis or Adapter Ale rts A v aya Remote Sup ervisor Adapte r User Guide 51 November 2003 5 Click Continue . The Specify how y ou want to use this wizard window appears. 6 Select Continue individual services and click Continue . The Notice window app ears . 7 In the left menu, click Configure RSA . The Configure Remote Sup[...]

Using the Avay a Remote Superviso r Adapter Alerts 52 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 Rest arting the RSA Use the Resta rt A SM option to restart the RSA . While configuri ng the RSA, you will be prompted to use this option to make changes permanent. T o rest art the RS A: NOTE: Y ou must have read/wri te privileges o[...]

Using the A vaya Remote Supervis or Adapter Monitorin g the S8500 us ing the RSA A v aya Remote Sup ervisor Adapte r User Guide 53 November 2003 Monitoring the S 8500 us ing the RSA The follo w ing i n formation can be fo und under the Moni tors heading (see Figure 25, S y stem health, on page 53): • System Health: • Monitors the temperatur e, [...]

Using the Avay a Remote Superviso r Adapter Vi ewing system h ealth summary 54 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 V iewing syste m he alth summary T o view the System Health of the S 8500 Media Serv er, select Sy stem Health under the Monito rs heading in the navigation pane. The followin g inf ormatio n appears under th[...]

Using the A vaya Remote Supervis or Adapter Vie wing system health summ ary A v aya Remote Sup ervisor Adapte r User Guide 55 November 2003 Figure 27: System healt h temperature t hresholds The reported t emperatur es for s ystem comp onents are measured in the f ollowing ranges: • Wa r n i n g R e s e t : If the temperature returns to a value be[...]

Using the Avay a Remote Superviso r Adapter Vi ewing system h ealth summary 56 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 NOTE: Y ou must check the Vo l t a g e box under the Alerts s ection for a voltage alert to be sent to the configured alert r eci pients. When you click on a s p ecific value associated with a compon ent, the[...]

Using the A vaya Remote Supervis or Adapter The even t log A v aya Remote Sup ervisor Adapte r User Guide 57 November 2003 Figure 30: System healt h fan speed NOTE: Y ou must chec k the associated fan bo x und er the Alerts section for that fan alert to be sent to the configured alert recipients. The event log The Event Log page contains all entrie[...]

Using the Avay a Remote Superviso r Adapter Vi tal product d ata 58 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 The event log co nsists of the following fields: • Index : The assigned number that can be used to identify the entry . • Sev : Three possible severi ties can be assigned to any given entry in the log: • Info rmat[...]

Using the A vaya Remote Supervis or Adapter V ital prod uct data A v aya Remote Sup ervisor Adapte r User Guide 59 November 2003 V i ewing vital product dat a T o view the VPD data for the S850 0 Media Server: 1 Log into the RSA. For informatio n, see Connecting and logging in to the RSA on page 20. 2 In the navaga tion pane, select V i tal Pr oduc[...]

Using the Avay a Remote Superviso r Adapter Vi tal product d ata 60 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 Component level VPD The VPD data for the co mponents of the remo te managed serv er appears in this section. Component activity log Y ou can find a record of component activity as listed in the following tables. POST/BI[...]

Using the A vaya Remote Supervis or Adapter Performing RSA task s A v aya Remote Sup ervisor Adapte r User Guide 61 November 2003 ASM VPD Y ou can find vital product data for th e RSA in th is sect ion. Performing RSA t asks The Ta s k s section al low s you to view the S8500 Media Se rver po wer and restart activity , and to directly control the S[...]

Using the Avay a Remote Superviso r Adapter Performing RSA tasks 62 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 Figure 33: Server powe r /rest art activity Field entries with in this section include: • Power : System p ower on, syst em power of f, or state unkn own • St a t e : This field shows the state of the S8500 Media Se[...]

Using the A vaya Remote Supervis or Adapter Performing RSA task s A v aya Remote Sup ervisor Adapte r User Guide 63 November 2003 Figure 34: Server powe r /rest art control 2 Scroll down to the Server Power / Rest art Control section. 3 Select on e of the following o ptions: • Power on Server Immediately : Cl ick on this link t o immediately pow [...]

Using the Avay a Remote Superviso r Adapter Performing RSA tasks 64 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 Up dating RSA or BIOS firmware This option updates the firmware of the RSA or the server (BIOS) in wh ich it is ins talled . Updatin g the firmware also enables the BIOS code, diagnostics, powe r backp lane, front panel[...]

Using the A vaya Remote Supervis or Adapter Performing RSA task s A v aya Remote Sup ervisor Adapte r User Guide 65 November 2003 11 After you receive t he confirmation window , click Res tart to restart the RSA. 12 Click OK to continue with th e restart. 13 Click OK to close the browser wind ow . 14 Log in to the R S A. See Connect ing and logging[...]

Using the Avay a Remote Superviso r Adapter Performing RSA tasks 66 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03[...]

Glossa ry A A v aya Remote Sup ervisor Adapte r User Guide 67 November 2003 Glossary A ASM Advanced System Management on the RSA provides an interface to view th e health of monitor ed components and configuration sett ings, and administer the settings for the RSA. ART A vaya Registratio n T ool is a web-based program that permits A vaya empl oyees[...]

Glossary P 68 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03[...]

Index A A v aya Remote Sup ervisor Adapte r User Guide 69 November 2003 Index A advanc ed Ethe rnet setup settin g , 42 advanc ed mo dem setting assignin g , 40 Advan ced Mo dem Set tings , 40 Auto answer , 41 Auto answer stop , 41 Caller ID stri ng , 41 Dial postfi x string , 40 Dial pre fix string , 40 Escape gu ard , 41 Escape st ring , 41 Fact [...]

Index I 70 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03 I Interface , 42 , 44 IP address , 42 L Loader W atchdog , 26 local event s settin g , 38 Local I P address , 44 Locall y administe red MAC add ress , 43 logging in to the R SA , 20 Logging off , 52 login p rofile crea ting , 28 login p rofiles , 28 M Maxim um transmissi on u[...]

Index V A v aya Remote Sup ervisor Adapte r User Guide 71 November 2003 V vital p roduct data , 58 ASM VPD , 61 componen t activity l og , 60 componen t level VPD , 60 performing RSA tasks , 61 POST/BIOS VPD , 60 viewing , 59 voltage thresholds , 55 W warnin g alerts , 35 Web br owser requirement s , 19[...]

Index W 72 A vaya Remote S upervi sor Adap ter Us er Guide November 20 03[...]